★ 1

Gym is great but the " class" that they have in thr open workout area plays extremely loud rap music on external speakers. The gym itself already has music everywhere and its so loud i can hear my own music in my headphones. Suggestion either have the five people in the class use the group fitness room or use the music that is already playing in the gym

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★ 5

Love this gym

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★ 5

Gabe, one of the managers of the gym was very helpful and motivating concerning my health and fitness.

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★ 5

Gabe got myself and my sons setup on our new journey with Crunch Fitness. Amazing customer service, and great atmosphere. Ready to get to work.

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★ 5

Amazing place, Amazing workout

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★ 5

Great staff amazing the environment is nice and welcoming!!

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★ 5

Well organized gym and great amenities

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★ 5

Great gym, great amenities, good environment

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★ 5

Chamaya provides energy and enthusiasm each day !

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★ 5

Love it there!!! Our Evolve class is awesome, energetic, powering and great. Connie is an amazing coach!!! I'm so glad to be part of this team and I'm enjoying every bit of it. It's more like a community outreach and everyone is family as far I'm concerned.

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★ 5

Ver organized and very friendly

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★ 5

great in the mornings, more access to equipment around in the morning time.

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★ 5

Wonderful, clean experience ~ Gabe was very helpful !

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★ 1

I’ve been coming here for a while now while this gym has some good aspects and nice folks what I cannot stand is the classes… they have so many classes on both the turf and studio room there is no where to work out if you plan to do those type of exercises… I had a trainer and pretty much everything I learned was exercises on the turf.. now when I come in it’s always busy.. either align the schedule to offset the turf and studio or space out the classes… definitely considering leaving as crunch is the only gym that does this… it’s super annoying… and I can’t tell u how many times I’ve came in and it’s ruined my workout.. call it whining but I say it’s inconsiderate.

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★ 5

Great service by Chamaya🔥

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★ 5

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★ 5

I always like going there for my workout. The turf classes and the Zumba are my ultimate workout.

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★ 5

Good experience

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★ 4

Good gym, clean and friendly staff

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★ 5

Clean facility, doesn’t get too crazy busy. Has a sauna. It’s what you expect from a Crunch location

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★ 5

gabe went crazy on helping with my workout 🏋️

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★ 5

This place is the best I always get the best workouts and the workers are top tier and they make me laugh 24/8 brother Gabe tells me the best workouts and advices he won’t scam

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★ 5

Awesome Staff, Love the atmosphere. Definitely recommend. Has all the equipment you need to get the job the done. Ask for Gabe.

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★ 1

Don’t use this gym. They’ll say you can pay a penny for a one week trial. I was told since I didn’t respond after the week I’m opted into a 90 day membership now my card is being charged. They are predatory. Absolutely stay away from this gym.

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★ 5

Great

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★ 5

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★ 5

It’s a good place to workout

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★ 1

Don't let the 4+ stars fool you - they hassle you as you come in the door to hijack your social media to share their posts and give themselves good reviews. Seriously, they have taken phones from the hands of patrons to do this over and over again. This is not a place you want to contribute your money to beyond the most basic membership. Consistently, I have witnessed and been at the receiving end of some extremely rude staff (one time, I brought a guest in who was from Mexico - he spoke with an accent, and someone at the front desk, instead of ID, asked for his passport. Crazy!), and it is almost constantly crowded beyond reason, basic things like sanitation towels or bathroom supplies don't stay stocked, any given night, you can smell weed in the locker room, but all that aside... the way they structure personal training is just shy of fraudulent or criminal. My personal trainer left Crunch (likely of how poorly they treated him) and so when I went to ensure I wouldn't be charged for training anymore, they said "sorry, you have to keep paying for training." For a trainer that quit! When I asked to speak to manager, one of the employees had the nerve to hand me a 30 day promo card and say "I can't help you, call that number or something" and just walked away, ignoring me. Not even to mention the way the staff speaks - R-rated language, racial slurs on more than one occasion, etc.

This gym is one of the better ones nearby, equipment-wise, but this sort of this really makes it not worth it. I'm sure they will respond to this review trying to justify their behavior, but I encourage you to reach out to me directly and I will give you all the details. I have screenshots and evidence that would make you second guess membership. I wish I could say "they wont get another dollar from me" but the fraud operation they have going on is going to continue taking from folks despite pulling the rug out from underneath them. Shame.

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★ 5

Gabe helped me out a lot! Made the sign up process super easy. Love the equipment and how clean they keep the gym

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★ 5

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★ 5

Hiram Crunch is one of the best gyms I’ve ever been to.
It’s always clean, has new equipment, and the music is always great.

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★ 5

It always good to workout at crunch and if you need anything please see Gabr

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★ 5

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★ 5

The service I received was excellent, and the staff were very nice. The facility was top-notch — I would highly recommend it!

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★ 5

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★ 5

Gabe has good customer service & this is a good development program

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★ 3

Be aware that females record themselves in the big mirror in the bathroom at this gym. Not cool.

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★ 5

PEAK

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★ 5

Crunch has been an awesome experience. And trainer Ken is the best. I have learned so much and have had a lot of health gains. Thank you so much!

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★ 5

Come and get your workout with Coach Ken

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★ 5

Love this place! Everyone is so lovely and nice and cares about personal development, physically and mentally. Special shoutout to my trainer Ken!

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★ 5

great place!

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★ 5

Great staff , awesome atmosphere

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★ 5

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★ 1

I'm giving their cancellation policy a negative 1 star. I've been emailing and calling to cancel my membership. I'm finally able to walk in to cancel my membership and they said that I cannot cancel until I pay $48. I told her that I don't have the $48 and she said, they will continue to charge me for the next 5 months and then it will cancel. So in the meantime, they're racking up a hefty bill to send you to collection. As if $48 is not enough to send someone to collection. This policy is ridiculous. CRUNCH FITNESS, cancel my membership immediately and stop charging me. I will consult with an attorney.

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★ 5

Everyone there is there for the same reason, to better themselves. Nobody pays for a membership to judge others. The equipment all has pictures and QR codes to show you how to use it. If you decide to get a trainer (which is a great idea for those new to working out) ask for Ariel, she’s amazing, she shows you how to do what she wants you to do, and explains what it does.

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★ 5

Best place to work out

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★ 5

Come check out Crunch Fitness in Hiram! Ask for JP and he will train you right! It’s always a great session!

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★ 5

Staff is amazing, gym is amazing as well highly recommend

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★ 5

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★ 5

Great training with Imaad

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★ 5

Great trainer, really helped me get back in shape! Very helpful staff!!
Highly recommend Jordan as a trainer as he is very knowledgeable.

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★ 5

Great gym

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★ 5

Jordan just killed my legs

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★ 5

Training with Jordan is great!

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★ 5

Zane, highly recommended !! He is hands down the best trainer I’ve ever met! He creates a comfortable environment and made me feel confident even being a newbie at fitness. Imaad at the front desk was also so courteous and helpful. Both made my experience beyond amazing, and made me look forward to my new journey.

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★ 5

Training with Jordan is great. You get to learn as you train which is important.

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★ 1

I would not recommend Crunch gym to anyone After being charged four times for duplicate charges and no refund as of yet Go elsewhere

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★ 5

I absolutely love Crunch Fitness! Make sure to sign up with JP as your personal trainer! The staff are always friendly and welcoming, and the gym is clean, bright, and well-organized. There’s a great mix of equipment, and I never have to wait long for a machine. The group classes are energetic and motivating, and the trainers really know how to keep you on track. The overall vibe is upbeat and judgment-free — perfect for any fitness level. Highly recommend to anyone looking for a gym that feels both fun and supportive!

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★ 5

J.P. Is the best there is.

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★ 5

Training with JP was excellent! Super positive, knowledgeable, and kind. Will be working with him again!

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★ 5

very nice loation, great equipment, and very clean

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★ 4

I have been training here for awhile. It is usually packed at 9 am but by 11 am it's not too bad. The people who work there are very customer oriented and friendly. I do not use any of their personal trainers but they are certified which is a plus.

This gym has so many cardio machines. The machines are really good. Sometimes people sit on the machines like it's their personal couch while they scroll on their cellphone. There are signs in the gym telling people to be mindful but there are still some who sit on the machines like it's their personal couch. I workout around them then wait til they get off their couch.

The only thing this gym does not have and wish they had is a space with mats for stretching and ab work. All in all it would be five stars if they had a stretching area.

I like going to the gym. Thanks to all who work there who make it welcoming.

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★ 5

Awesome Experience Blessings

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★ 5

Nice gym

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★ 5

Great gym and training with Jordan is great!

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★ 5

My spot ‼️

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★ 5

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★ 5

Love Crunch in Hiram, Kenyatta is a great trainer! Love him! Check out crunch!

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★ 5

Crunch fitness in Hiram is an absolutely amazing place with amazing people. My trainer Ariel is absolutely fantastic and incredibly knowledgeable and sweet. The trainers in this place are rockstars that offer more than just training. Would recommend 10/10

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★ 5

Very clean gym and equipment and Courteous staff. I only just started, but happy so far. Updating my review after over 2 months. I have a trainer, Ariel, she is awesome, I am getting my ass kicked but I love her and the process. Recommend her highly

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★ 5

Kenyatta is an incredible personal trainer. I've been working with him for a couple weeks now and I gotta say he keeps me accountable, got my energy and mindset right and I'm getting in shape like never before! Can't wait for more progress!

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★ 5

Awesome gym Love training with Jordan!

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★ 5

Crunch Hiram is Awesome!! And for great personal training, Ariel is my fave!!

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★ 5

imaad has the most amazing hair

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★ 5

I really enjoy this location over the others. Great vibes, equipment typically works, full of cute woman...Everyone's consistent.

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★ 5

I Love it here the STAFF IS FREAKING AMAZING!!!

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★ 5

TK is the best. Always greater with a smile

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★ 5

Ambur the best

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★ 5

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★ 5

Amazing staff and atmosphere!!

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★ 5

Great atmosphere, super supportive and Ariel is the best trainer around

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★ 5

Absolutely great gym and culture!! Ask for the Viking for personal training!

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★ 5

Great place to work and lift! Come train with me!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love crunch hiram!

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★ 5

Great experience love the environment !!

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★ 5

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★ 5

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★ 5

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★ 5

The front desk team is the best!

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★ 5

Good place

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★ 5

Best gym better then my old gym

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★ 5

i love this place

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★ 5

got brought by a friend

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★ 5

Bench press is so easy to use.

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★ 5

Imaad and I have the nicest hair

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★ 5

Very fun and have great customer service!

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★ 5

Gabe was super helpful and the gym is very clean! Highly recommend!

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★ 5

Great people

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★ 5

Imaad has nice hair

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★ 5

This gym is outstanding—the staff is always helpful and the classes are top-notch!

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★ 1

Their employees scout and solicit in the area for a $1 free trial. I was NEVER told after that month i would be charged $75 automatically. I NEVER STEPPED FOOT INTO THIS GYM AND THEY REPORTED ME TO A COLLECTION AGENCY FOR $164!!!! SCAM/FRAUDULENT COMPANY DECEIVING PEOPLE FOR A MEMBERSHIP! OH AND YOU CANT CANCEL UNLESS YOU GO TO THE GYM AND PAY THEM! Absolutely INSANE! THEY CHARGE YOU DAILY EVEN IF YOU NEVERRRRR GO! ALSO HOW IT JUMP FROM $60-$80-$114-$160???!!! JUST CHARGING WHATEVER THEY WANT DAILY!

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★ 5

Gabe and Jp were wonderful on helping me get started with my membership and understanding the kick off

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★ 5

Best gym service I’ve had in a while Gabe and jp were great

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★ 5

Lot of equipment and friendly staff!!

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★ 5

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★ 5

Chamaya is the real deal! Thank you for all your help.

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★ 5

Really love how clean this gym is. Staff is always friendly at the Hiram location.

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★ 5

Great location!

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★ 4

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★ 5

Great gym and staff!

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★ 5

Amber is great 10/10 gym experience everyone is so positive

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★ 5

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★ 5

One of the best gym experiences hands down.

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★ 5

great gym to workout at, trainers are great!

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★ 5

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★ 5

Gabe has the best smile!

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★ 5

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★ 5

My guy Gabe hooked me up, very professional and considerate.

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★ 5

Gabe was a great representation of excellence and a asset to Crunch Fitness

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★ 5

Andrea is the best! I was scared to do personal training but she made me feel confident in the process. I’ve been more consistent than ever before. She’s super professional and easy to work with!

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★ 1

Worse service and the head of trainer is rude doesn’t know anything i don’t how they hire trainers like these as heads

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★ 5

Miriam offers classes that are really good. The instructors a super; from Latanya in the Hitz zone, Mitzie with Yoga, pilates and Barre Assets to Fish and Amanda in ride. Not only do they push you to limit, to reach your goal but We have fun doing so. Each instructor comes to class with loads of energy to make such we our bodies make the change.

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★ 5

Great environment

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★ 5

Very professional

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★ 5

Imaad has the nicest hair you’ll ever see

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★ 5

This was the best gym experience I've ever had, as someone who definitely doesn't have a great track record with staying in shape going to the gym is really intimidating but it was such a nice welcoming environment and Nick was such a big help!

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★ 1

Went here today to ask about a free trial to see if it would work for me and my schedule. Employee at desk kept pressuring me to start a membership today without doing a free trial first. Really started to turn it into a sales pitch instead of trying to take care of a potential customers needs and concerns. Needless to say I left from there and won’t be back. Id much rather pay a higher price at another gym and be treated to and listened to properly. Treat people like people instead of sales and stop blowing off their concerns. Only positive was my kids were with me, one of which is a teenager, and got to witness firsthand what not to let sales people do. Even my teenager when we first walked out of there said the employee wouldn’t listen to me and made me keep repeating myself. Really disappointed. This was basically a done deal when I was walking in because I already knew if the gym wasn’t insanely slammed when I needed to work out then I was going to be getting a membership. I just needed to make sure the traffic in the gym wouldn’t be too bad in the gym for when I needed to work out. Instead it was like I was dealing with a car salesman. Just terrible.

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★ 5

S/o to Imaad, he helped me get girlfriend in the gym!

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★ 5

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★ 5

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★ 5

I love Zumba the crunch community is amazing. It’s always a party when you walk in the doors. When I want to go out I can go to crunch Zumba classes on a Friday night to dance the night away!!

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★ 5

I love Crunch fitness - they literally have a fitness class that is “right for you”. I enjoy Zumba class - Latonya and Raquel are spot on for keeping me motivated to exercise every week. I love all the instructors at Crunch - they are very patient with me 😁. Thank you Crunch staff

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★ 5

Imaad get the job done!!!

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★ 5

Imaad has a nice beard a good guy!

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★ 5

My favorite class zumba

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★ 5

Imaad is a legend his aura is great

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★ 5

Great gym and offers lots of classes

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★ 5

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★ 5

Excited for this gym, best service I’ve ever had. Nick was a great help.

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★ 5

Latanya Smith has been my favorite group fitness instructor in Crunch!!! From the fun & challenging exercises to the awesome playlist to get you in the zone!!! 💫💙

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★ 5

Ahmed beautiful eyes and great service

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★ 5

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★ 5

David has been great and shown me all the membership options. I had signed up a fews day ago best customer service

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★ 5

David came up to me and lmk about crunch. Super nice

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★ 5

I had a phenomenal conversation with David on crunch and will be attending. For i intend to hit the bags and train with many.

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★ 5

David's customer service was amazing explaining everything to me about the memberships. I had a wonderful experience with him. He is a great asset to the company.

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★ 5

David customer service was amazing. He is a great asset to the company

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★ 5

I've had a fantastic experience at Crunch Fitness, and I wanted to give a special shout-out to David, who has made a huge difference. From the moment I first walked in, David was incredibly helpful and welcoming. He took the time to show me around, explain how to use some of the equipment, and even gave me some great tips to help me get started.

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★ 5

Great service had a great work out

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★ 5

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★ 5

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★ 5

great experience meeting the staff and JP

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★ 5

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★ 5

Great service. Nice ladies helped me and made me feel welcome.

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★ 5

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★ 2

If you would have asked me what my thoughts were two months ago I would have given 5 star recommend to everyone. Then I had another member at the gym threaten me. I tried to contact the gym with an email I got from the front desk. When I didn't hear anything for over a week I then tried canceling my membership online. I didn't want there to be a chance that I go to the gym and the guy who threatened me would be there. Only then did I get an email from the Hiram Crunch. Told me side they said they would look into it. It has been several weeks and nothing. I now have another month charged to me. I would not recommend the Hiram Crunch.

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★ 5

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★ 5

Clean and updated gym.

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★ 5

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★ 5

Absolutely love it here. The trainers chefs kiss they’re amazing it’s always clean! The atmosphere is great too!

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★ 5

Excellent service and great staff !

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★ 5

I love coming here, all of the staff are very nice and informative!

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★ 5

I visited this location for the first time today and was greeted by the awesome Nick at the front desk. Nick was very knowledgeable and explained to me all the services offered. He was very kind and even helped me set up at a hip thrust machine during my workout. I ended up signing up at the end of my workout and it was a truly pleasant experience thanks to Nick. I’m looking forward to my new gym! S/o to Storm as well who was equally nice to meet.

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★ 5

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★ 5

Very well kept and encouraging environment!

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★ 5

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★ 5

Harvey is the best

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★ 5

amazing gym

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★ 5

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★ 5

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★ 5

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★ 5

Great gym , love it here ! Definitely would recommend!

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★ 5

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★ 5

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★ 1

Terrible don’t waste ur time.

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★ 3

Pros.

Very clean and the equipment seems modern enough. Guest passes are great. The staff is friendly enough and pricing isn’t horrible for a chain gym.

Cons. Several.

Why I dropped them. Busy all of the time. Look at the chart in google maps. It shows a fairly consistent rate which is packed. I can’t imagine their peak hours after work.

Annoying. Influencers (or wannabe) are everywhere. Dodging camera setups and waiting while someone gets their perfect video taking a machine, bench, or weights. I was never confronted about interfering to be fair.

Annoying. Bathrooms are small. Men’s has 2 urinal + 1 stall.

Not a real concern. Contracts. Not required but if you cancel month to month they charge an extra month after your done.

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★ 5

I love this gym!

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★ 5

Great place to workout

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

awesome service

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★ 5

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★ 5

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★ 5

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★ 5

clean nice gym

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★ 5

This gym is great, and Savion Smith makes it even better. Savion is a positive and motivating trainer who crafts great workouts that pay off. He's also great at communication and is accommodating of busy schedules. Definitely recommend Savion!

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★ 1

Signing up for a membership here was the worst thing I could have ever done

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★ 5

I have known Harvy for years. He is one of the most caring kind people I know and a great representative for the Crunch. I highly recommend this gym

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★ 5

Love the environment at this location! It’s always clean, working equipment and friendly workers, especially chamaya. Keep up the good work!!

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★ 5

Love this gym!! Very welcoming and fun!

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★ 5

SWEET CUSTOMER SERVICE!

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★ 5

Work with Savion as a personal trainer and he does me right and I enjoy the positive atmosphere

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★ 5

Great gym with lots of options in equipment and trainers. I trained with Savion Smith here and he’s very positive and uplifting. Accommodating while still push you to give your all to your workout. Simple but effective workouts. Overall, a great trainer and would recommend him.

Source: Google