Crunch Fitness - Kennesaw

Kennesaw, 1200 Ernest W Barrett Pkwy NW, Kennesaw, GA 30144 | ★ 4.6 (813 Review)

📞 +1 770-430-4665

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About the Club

The Crunch gym in Kennesaw, GA fuses fitness and fun with certified personal trainers, awesome group fitness classes, and a "no judgments" philosophy. Come check us out today and see we’re the #1 gym in Kennesaw!

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 Crunch Fitness - Kennesaw
 Crunch Fitness - Kennesaw
 Crunch Fitness - Kennesaw
 Crunch Fitness - Kennesaw

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Reviews

James Simpson

★ 5

Awesome gym. Good luck with parking

Source: Google

Amaiyah W

★ 1

This gym is very misleading, they want you to sign up, but never tell you when the annual fee comes out. It's very unprofessional; they just need the sales. Also, I was told there was a college student discount which is not true. If anything sign up online and not in person to get a better deal. Not a bad gym experience just bad membership experience and cancellation policies are not clear, neither are the prices.

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Sylvia Cone

★ 1

Too many hoops to jump through to bring a guest. They sale you a membership tell you ..don’t worry you can bring a guest.Lol don’t fall for it.. Or at least this location

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Charice Reynolds

★ 5

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Claude-Rene Dieudonne

★ 1

Everything was great until I have to move and I needed to cancel my membership .their so called nice staff couldn’t help me anymore , they made it really difficult . I had a membership for personal training I couldn’t cancel it , I couldn’t used it and they still made me pay for those session I couldn’t went trough . Even when I went there and explained to their staff their situation , I had to pay for extra training session I couldn’t use and pay for one extra month before cancelling Wich wasn’t in their contract . I wasted $600 dollars on personal training and payed one extra month before they could agree to my cancellation .

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Audrey Albrecht

★ 5

They customer was great, Conner was very personable and greeted me with a smile

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Bening Hellriegel

★ 5

Best gym in Kennesaw

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Naomi Dawson

★ 5

joined crunch fitness recently and it’s been great so far. plenty of equipment, good music, and the atmosphere is welcoming for beginners. really glad i chose this gym.

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Ashley Lindsey

★ 5

This is the best gym I have ever been to. Conner was a good sales rep and was helpful in my process to join. Definitely join here!

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Kiera Pedigo

★ 5

The best gym ever! Jordan and Conner are amazing.

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Hiba Said

★ 5

This is the best gym.

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Chesley McNeil

★ 2

I think the gym is great. I love the atmosphere and the staff is great. Rating a 3 because we’ve had a shower down for well over a month. Not sure if the team just hasn’t prioritized the fix or simply could careless but it is highly inconvenient for gym goers who have to get to work in the morning and you would think more than a month it would’ve been prioritized. Just food for thought I guess

Update 11/14 - this still hasn’t been addressed 🤣

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Kandie

★ 5

Conner was extremely friendly and helpful. He made the sign up process a breeze and made sure I was educated about how everything works and what to expect.
The energy in the gym is great and the staff is lovely

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Jabari

★ 5

Very good

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kennedy williams

★ 5

Staff is awesome and very helpful. Equipment and environment is clean and comfortable.

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ezechiel auguste

★ 5

I have been receiving by Casey at the Crunch Fitness. She’s very professional. Conner and the manager Terrance are doing a great job. I recommend Crunch fitness in Cobb Pkwy Kennesaw GA to all of you.

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Kaine Prescott

★ 5

Amazingly nice people, massive gym, much better than my last

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Dyemond Steed

★ 5

Very clean, friendly staff

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Bonyong Ku

★ 5

Lots of New exercise equipments.
Many people enjoy the exercise ~~

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Allen Shepherd

★ 5

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Zharia Moore

★ 5

Connor made my visit to Crunch absolutely phenomenal! He gave my friend and me a warm, detailed tour of the gym, showing us all the equipment and amenities. He also took the time to ask about what I was unfamiliar with and encouraged me to try new workouts beyond just cardio.
It’s clear that Connor is passionate about health and fitness—his enthusiasm and commitment really shine through. He made my first visit feel incredibly welcoming, and the overall atmosphere at Crunch was upbeat, clean, and safe.
Connor went above and beyond to help me feel comfortable and confident about getting a membership. If you’re thinking about joining Crunch, definitely ask for Connor—he’s knowledgeable, kind, and truly cares about helping others succeed in their fitness journey! Connor needs a raise immediately!!

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Matthew Sawyerr

★ 5

great atmosphere and location, love the gym and always enjoy working out here.

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Zuleyma Coronado

★ 5

Crunch is the REAL deal!

I’ve been to a lot of gyms, but Crunch truly stands out. The moment you walk in, the vibe is motivating, the staff is friendly, and the energy makes you want to push yourself harder every single day.

I signed up for the Peak Results Plan, and honestly it’s been a game changer. The access you get is unmatched:

✅ Unlimited group fitness classes
✅ Professional training guidance
✅ Hydromassage + recovery options
✅ Tanning, perks, and full club access
✅ Top-tier equipment that keeps you challenged

The Peak Results Plan makes you feel like you’re getting a premium gym experience without paying those crazy luxury gym prices. It’s perfect if you’re serious about leveling up — whether it’s gaining muscle, getting stronger, leaning out, or just staying consistent.

Crunch is the one place where I walk in feeling motivated and walk out feeling proud. If you’re looking for a gym that actually helps you reach your goals, Crunch and the Peak Results Plan is the smartest investment you can make in yourself. 💯🔥

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Ana Clara Oliveira

★ 5

I like the gym here and the place is good

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Alex Araujo

★ 5

⭐️⭐️⭐️⭐️⭐️
I absolutely love Crunch Kennesaw! The gym is always clean, organized, and has a great variety of equipment for every kind of workout. The staff is super friendly and always willing to help — they make you feel welcome from the moment you walk in. The classes are fun and motivating, and there’s always great energy in the gym. The atmosphere here really makes it easy to stay consistent and enjoy working out. Definitely one of the best gyms in the area! 💪🏽🔥

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denise jae

★ 5

Reese is the best trainer , she’s really attentive and motivational and she helped me get in shape. Highly recommend , if you’re looking for a trainer , Reese is the one to go to !

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Saje Alston

★ 5

✅✅

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Emiliana Quiceno

★ 5

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Waleska Gonzalez

★ 5

Great place to workout! Have great equipment and classes to come to!

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Yass Slayy

★ 5

Great gym, great environment! And Josh is great

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kevin

★ 2

It's ok, but not my favorite. The lockers have built in locks that are problematic so I never use them. The lockers are now being reserved by people locking them in the open position. The gym is oddly organized. The staff is great and the equipment is well maintained.

Source: Google

Monte Potter

★ 5

Love the staff !! Jace and Conner the goats. BEST GYM IN KENNESAW HANDS DOWN

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Alexander Poptodorov

★ 5

Just like East Cobb Crunch. Very clean, super friendly staff and amazing choice of equipment

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Ariyana Love

★ 5

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Luis Molina

★ 5

Best place to work out!!!
Jace and Casey always will welcome with best attitude!!!

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Tee Dee

★ 5

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Kaliyah White

★ 5

great gym, love the environment!!

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keely gerety

★ 5

Everyone was super helpful and friendly. Very clean and pleasant atmosphere. Well maintained facilities and options for equipment, classes, and recovery.

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Christopher Neal

★ 5

Great gym, great people too, Jace and all the workers are cool too

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Dennia Collado

★ 5

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Christina Daniel

★ 5

Jewels was so patient with me. Love this gym!!

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Romeria Williams

★ 1

Wish I could give them 0 stars. The staff at Crunch Fitness seriously need to learn what empathy and understanding mean. This place feels like a money hungry corporation that cares more about getting your payment than actually treating customers fairly. They don’t even bother to remind you about annual fees, just charge you without warning. And when you bring it up, all you hear is, “Unfortunately, there’s nothing we can do.” Also the employee Jace is absolutely the worst.

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tai todman

★ 5

Great gym! Friendly staff. 10/10
Josh is the best!

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Christina Resolus

★ 5

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joshua brooks

★ 2

8am to close theres a butt in every seat, many many broken machines, 30 min of weight hunting for every free weight machine, large holes in the ceiling that leak on you, dirty gross bathrooms.

But i still enjoy working out, hopefully new locations thin out the herd

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Anthony Smittick

★ 5

Great service

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Briana Flores

★ 5

Great place to workout! The space is kept clean and staff are all really nice.

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Myah Shaye

★ 5

the staff here are the absolute best!! they are always so welcoming when you come & go! I LOVE IT HERE, THE BEST GYM!!!!

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Will Swygman

★ 5

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juli patarroyo

★ 5

10/10 recommend getting a membership here, i love working out here!

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Sameka F.

★ 5

Crunch Kennesaw is the best. I really do like this location because I don't feel I'm being judged and people actually do speak to you. They mind their own business though.

Source: Google

E. Javier Marquez

★ 5

Realmente es un lugar increíble

Source: Google

Teri C

★ 5

Clean facility with a friendly atmosphere.Olivia helped with our membership process and was very informative. Very good energy. Would recommend..

Source: Google

Aliyah Crosby

★ 5

I really enjoy working out here and the front desk guy Josh is very nice

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Thialal Fall

★ 5

Josh was welcoming!

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Thuan Nguyen

★ 5

i heart kennesaw crunch

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Taibou Diallo

★ 5

CRUNCH KENNESAW IS MY FAVORITE PLACE IN THE WORLD! COACH KEN AND COACH KY MAKE MY HEART FEEL HAPPY

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karyne pierre

★ 5

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Norah Lytle

★ 5

Gym was great and Zach was helpful, great service

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Derek Bartolucci

★ 5

I love thr gym great gym

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Abdulkader Alqadri

★ 5

Josh at the front desk was super nice and handsome and cute

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Susan Avoytes

★ 5

Josh is very nice and welcoming

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Sophia Martinez

★ 4

This location is really nice, clean, and has lovely new machines. The staff were all very friendly and helpful. I do wish that I was able to use the hip abductor or adductor machines whenever I visit the gym. I usually use the Crunch location in West Cobb Marietta. However, I went to this location to check it out for the first time tonight. It was great but I was disappointed that I was unable to use those machines again. These are very popular machines, and they are always occupied, either by someone actively using them or by someone who is just camping out on them and using their phone.

Source: Google

Zhane Sims

★ 5

Great gym. Great workers. Highly recommend

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Leila Woods

★ 5

Love crunch fitness. The staff are all so cool and helpful. Love the energy in the place

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Rabriele Daniels

★ 5

Crunch is a great place to workout!! Always nice, clean, and great staff.

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Kennedy Hicks

★ 5

Great gym!

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Grace Arnold

★ 5

This crunch rocks! Love the spin class with Dozie! He is so high energy and makes it so fun!

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Addison Snyder

★ 5

It’s the best gym in the area! And has great equipment!

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John Doe

★ 5

Love the gym and all the amenities. Connor did a great job with the tour and was very helpful

Source: Google

S. Ware

★ 5

General Manager Connor makes coming to the gym a positive, energized and welcome experience.

When I 1st joined this gym location, he intervened in an IMO unsatisfactory situation that I encountered at the gym. He listened compassionately and offered a resolution that made me feel valued… Even checked up during my visits following the incident to ensure all was well which is outstanding considering the sheer volume of attendees on a daily basis.

And No matter how much time passes between visits, he always gives an animated, enthusiastic greeting wishing me well in my workout! lol. I’m glad I did not give up on this gym location. Thank you so much for the motivation and all that you do!

Source: Google

liz rosalen

★ 5

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Jaylynn Grant

★ 5

Great first experience!

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Stephanie Buckley

★ 5

If the 10,000 amenities are not enough for you to sign up for this gym, the customer service will DEFINITELY win you over. Not salesy, not fake. Completely genuine people that greet every single person that walks in and looks genuinely happy to see you.
Excited to be a part of this community.

Hannah has been my trainer since may and she has been so wonderful to work with! She is friendly, motivating, and works with you on whatever you need. I came in gung-ho to get fit and then we had to readjust momentum when I hurt my back on vacation.
She is the greatest person to have on your side. Sign up for personal training with Hannah!

Source: Google

sahonys florian

★ 5

If you’re looking for a gym this is where you need to be! The whole team is amazing. Thank you, Julie!!

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Francisco Piquerez

★ 5

Coach Sam is amazing. No back pain after my stretch and massage. I highly recommend letting her work out your pain. An awesome trainer too.

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Mollie Gladson

★ 5

I love the gym. It only took one guest visit for me to switch.

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Jay Patel

★ 5

Isa has been amazing! Friendly staff, new machines and equipment

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Jackie Avalos

★ 5

great service and very clean !!

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Sahiir Gavin

★ 5

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Meg Landy

★ 5

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Tara B.

★ 3

Love the location and the gym. However, it’s obvious that the gym is not THOROUGHLY cleaned on a regular basis. This gym is extremely too nice to be dirty and dusty! Please hire a cleaning staff asap!

Source: Google

Jose Garcia Atencio

★ 5

Great gym. Friendly staff. Lots of machines. It does get crowded. Plenty of parking if you are willing to walk a bit sometimes. Popular gym so the parking spaces in front of the gym are usually taken specially during peak hours.

Overall a great gym. I've taken a few of the classes and they were good.

Source: Google

jillian laFlair

★ 5

Had such a great first experience! The staff is so kind and offered to show me where everything was. The gym is very clean and felt like I could workout with out it being overly crowded.

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Brandon Carter

★ 5

Cleanest gym I’ve been to staff is great and helpful and great range of machines something for everyone.

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Grim De Segador

★ 5

I definitely recommend this gym for people in the Kennesaw area....

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faye smalle

★ 5

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Gavin Cissa

★ 5

Zach is a cool dude. Super helpful

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Raven Erdmann

★ 5

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Ahmed Mahmoud

★ 5

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Lance Ellis

★ 5

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Ashlea Gregoire

★ 5

The best place ever!! Hot Yoga is number one!

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Sherlene Grierson

★ 4

Christopher, is a wonderful instructor. I enjoy his workout session on a Thursdays Although I’m in pain for the next day. I can’t wait for is classes to come around the next Thursdays each week.

Source: Google

Latonya Miles

★ 4

I love Heathers Pilates classes !!!

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Tamara Anderson

★ 5

I’m new in town and decided to check out Crunch. From the moment I arrived, I was greeted by Conner, who gave me the best customer service experience ever—absolutely exceptional! He made me feel welcome right away.

The gym itself is amazing—clean, well-organized, and full of every type of equipment you could think of. I was so impressed and left feeling excited to come back. Highly recommend!

Source: Google

Keiandra Dillon

★ 5

Signed up as a new member, staff are very welcoming and the gym has a great atmosphere!

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Isabela Ortiz Barajas

★ 5

super nice and the workers are very friendly and helpful

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Hunter Stinson

★ 5

Hard to beat it

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MILLION DOLLAR GURLS

★ 5

Today was my first time taking the gym seriously, and the staff were so helpful and friendly. I’m all set to start my membership and excited for this journey!

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Carson Gray

★ 5

Great staff, clean equipment, & love the environment. Great gym to go to

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Kahj Huitt The Best

★ 1

Terrible gym, they will scam your account by over charging and lots of random charges.
When you try and cancel you have to pay the membership amount and wait 30 days.
Not one staff member can give me a proper answer.
BEWARE

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Maria Bello-Salazar

★ 5

nice big gym! has a lot of equipment!! shout out jacob at the front!!

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Vannesa Bermudez

★ 5

Really good service. Lots of space and has different equipment to try from.

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Mya Ashlee

★ 5

Had a great introduction to this gym! Signed up on site !

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Avi Emoghene

★ 5

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Christian Thomas

★ 5

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Zach Martin

★ 1

Absolutely terrible experience. My friend who is a member gave me day pass to come workout with him. As soon as i walked in the door Jacob and Jace where incredibly rude. After I started working out both of them rudely escorted me out of the gym because "I live 20 minutes away". Little did they know that I work just down the street from the gym and was considering a membership. I absoluetly would not support a buisness with such toxic employees. As soon as I walked into the gym I felt as if i wasnt welcome. There are much better gyms where people will welcome and support you for going to the gym. This is supposed to be a possitive place for people to go to better themselves, do not support them.

Source: Google

Marlis Hess

★ 5

Great Zumba classes - Denise Lopez, you are the best!

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A Ward

★ 5

Zumba with Denice Lopez and all the other FABULOUS INSTRUCTORS is amazing. Great VIBES! WEPA!

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Jonathan Perez

★ 5

Lia provided us with great Customer Service & great attention to detail.

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Laura McIntosh

★ 5

I have been very happy with Crunch Fitness. I LOVE Denice Lopez’s Thursday morning Zumba class. She is amazing and the energy in the class is off the chain

Source: Google

n d

★ 2

Parking is a nightmare. I also paid for an initial screening and the trainer never followed up to schedule it. Customer service approach makes membership feel a bit culty sometimes too. I found the staff annoying

Source: Google

Slim3 BrAtZ Doll

★ 5

Very friendly environment🤗🤗welcoming and refreshing😮‍💨🥲Ian Conner and Casey were so sweet hit me to sign up and helped me out

Source: Google

Michael Bell

★ 5

I am a older gentleman and crunch has a lot of good features, a lot of different machines than the other gyms, a lot of different machines than the other gyms and duplicates of machines, and foremost a lot of beautiful women thank you

Source: Google

Donovan Stroup

★ 5

Met Conner today and he helped me set up a membership! place is great and people around are very enjoyable, atmosphere is crazy!

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Katlin Franson

★ 5

Angie who does ride on Tuesday morning is awesome! Love the class and it's always fun

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LJMMUSIC LLC

★ 5

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Daniel Prodigy

★ 1

Some guy at the front desk tried to deceive me regarding my membership to make me pay $36 to cancel and said I would pay another $18 twice after that if I canceled on that day.

Source: Google

Chiana Smith

★ 2

The front desk staff never have any information on what's going on. They are extremely unhelpful. They're basically there to just talk to each other. They never put the sign in sheets for classes out on time. I can't tell you how many times I've had to stand there, wait while they talk amongst themselves, just so I can remind him to put the sign up sheet out and then I have to wait for them to figure out how to do it because they never remember how. Someone keeps throwing Indian food in the trash in the hot yoga room and it gets left in there. It's disgusting. It smells like hot trash by the time night classes roll around. I've tried politely letting staff know. They don't care.

Do to what appears to be poor management, the good instructors don't seem to want to stay.

And they make it very difficult to cancel your membership. I moved away. I shouldn't have to come in or write a letter to random Florida address to cancel it. Disgusting. And after all they charge, they don't even put paper towels in the bathroom.

Source: Google

Camile Walls

★ 5

❤️❤️❤️❤️❤️
I came to Coach Ken at almost 300 pounds, on high blood pressure medication, and with my doctor recommending cholesterol medication. I knew I needed to make a change.

In just 8 months, I’ve lost 74.6 pounds—but what Coach Ken has done for me is so much more than physical. He completely shifted my mindset. He showed me that I could achieve this, even when I doubted myself. His guidance in both training and nutrition has been life-changing.

Thanks to Coach Ken, I’ve not only transformed my body but also extended my life span. I am healthier, stronger, and more confident than I’ve ever been. None of this would have been possible without him.

This journey isn’t over—it’s only the beginning. If you’re ready to change your life, I can’t recommend Coach Ken enough. He is the trainer who will believe in you, push you, and help you achieve what you never thought possible.

Source: Google

ty scott

★ 5

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Heather Vivona

★ 5

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Frieda Martin

★ 5

Jessica P. led an awesome Tough HIIT Out class this morning! Her classes are high energy and she is encouraging and motivating! Come join us!

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Sam Okodua

★ 5

This location is awesome, Lia did a great job of explaining everything and giving me a wonderful tour

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Myles White

★ 5

Great gym, love the atmosphere and the amenities!

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Conspiracy Man

★ 2

Yesterday I came in for a day pass. The guy who showed me around made me feel very overwhelmed and uncomfortable. I was able to work out but it was as if he was always watching me even though he wasn’t. As soon as I left I got a phone call from them. Of course I didn’t answer but you have to learn to make potential customers feel more comfortable in the gym. I will not be coming back here. Think carefully before joining this gym.

Source: Google

Yohans

★ 5

Jordan and Conner are the best !

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Christy Sprayberry

★ 5

Great walk in experience with Jordan at the front who introduced me to the GM, Conner! From the top down the staff was transparent, helpful, and above all else Positive!! That is exactly what you want in a gym first impression. Clearly they enjoy what they do!

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Leslie Miller

★ 5

Friendly staff and helpful

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Alexis Di Pierro

★ 5

Great gym!

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ChunktyMunkty

★ 5

I was dying on the leg press when Connor pulled up and helped out. While there he gave some helpful tips and advice to help me out that I use everyday, can’t thank him enough.

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Rose Love

★ 5

Conner is the best at the crunch at kennesaw! Very helpful

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Danina Naudain

★ 5

Nice gym Conner was very informative and cool definitely bringing my friends and family

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IveyFilmz Media

★ 5

It’s my first time at crunch if I didn’t live so far I would sign up to make it my new gym home!

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Cierra Daniels

★ 5

I love crunch! It’s never too busy where you can’t get on a machine & the staff is amazing🤗

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Jayden Gillette

★ 5

Great Service with high quality gym experience. Highly Recommend!

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Leilani L.

★ 5

Great gym! Conner was a great help and signed me up.

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Reginald Randall

★ 5

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jj neeb

★ 5

Best crunch i’ve been to, very nice, not overcrowded either. highly recommend. Shoutout to Jace and Conner - very friendly guys, very good service.

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JJ Neeb

★ 5

Best crunch i’ve been to, very nice, not overcrowded either. highly recommend. Shoutout to Jace and Conner - very friendly guys, very good service.

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Mario Testa

★ 1

The staff is useless

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Cynthia Melendez

★ 5

Sharon is the best trainer she is amazing

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jeff smith

★ 3

Awesome gym with state of the art equipment and a huge selection. My only complaint is the bathrooms are consistently disgusting. They always have 5-6 people behind the counter, so I wish they would have someone help keep the bathrooms clean more consistently during the day. And the smell in there is foul. Other than that, huge fan of this gym!

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Antonio Walker

★ 5

Isa was fantastic. Her customer service was smooth and very helpful.

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Typical Tug

★ 2

The gym is relatively clean and has a decent variety of equipment, but that’s about the only positive. The staff will not leave you alone during your workouts, constantly interrupting to push Facebook promotions, upgraded memberships, and inaccurate body scans. It feels less like a gym and more like a sales floor. The facility is almost always overcrowded, so expect long waits for any equipment you actually want to use. During peak hours, they close off entire areas like the HIIT zone and yoga room for private classes, leaving paying members with fewer options and nowhere to train. The locker rooms are often messy, the music is either too loud or unfitting, and management seems more focused on upselling than maintaining a good environment for members. If you’re someone who only has time to work out before or after work, chances are you’ll never get full access to the gym you’re paying for. Overall, this gym prioritizes profit over members’ experience, and it shows.

Source: Google

kayotic kaylyn

★ 5

Ms. Sharon is the absolute best at what she does. She helps you build more than just your body, she helps you build your confidence and shows you that no matter your skill set anyone can work out! She has build my mental health back up and it was an absolute pleasure working with her!!!!! Highly recommended

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Xavier Bester

★ 5

The best environment!

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Moriah Robinson

★ 5

Crunch Fitness has such a welcoming and positive atmosphere! The staff are very friendly and helpful, and the front desk team makes check-in quick and easy. The gym is clean and has a great variety of equipment. I really appreciate how inclusive the environment feels no matter your fitness level, you feel comfortable here. Highly recommend for anyone looking for a fun and supportive place to work out!

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Andres Estilo Libre

★ 5

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Eric Ngo

★ 5

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Basil

★ 1

DO NOT VISIT THIS GYM!!!!! For a organization that claims to be "No Judgements," employees are remarkably rude and unkind, especially the manager Conner. Their business practices are predatory to meet their quotas, and the contract you sign allows them to bill you without your consent. From the day I first visited, my membership was pushed on me without time to consider it, and signing up locked me into three monthly payments minimum, plus the annual fee. Even cancelling my membership after this period was a hassle. They were very short with me, and I felt they were glad to see me gone. I could not even try to downgrade my membership without the same rude treatment.

The gym experience is not worth the price. Upon entering, the front desk staff seem too busy talking to each other or on their phones or the computers to greet members. When they do greet you, staff harass you about getting a Facebook share on their most recent post. Even if you share a post three days in a row for them, it is never enough to get them to stop. Should you refuse or claim you don't have Facebook, you are met with animosity (One time a female staff member claimed I clearly did not care to be professional, or else I would have a Facebook to connect with others) or insistence for an alternate platform like Instagram or Google reviews. Free t-shirts are used as bribes to solicit shares or positive reviews.

The problems continue further into the gym. Many times the gym floor was dirty, with puddles from spilled drinks. There are no paper towels to clean it up yourself, and staff walk by these puddles without a glance. Cleaning wipe stations are frequently empty and not refilled promptly. Machines, both for weightlifting and cardio, are left out of order for weeks, with management seemingly ignoring the complaints. Cable machines always seem to lack the carabiners to attach D-handles and rope attachments. Bags are left everywhere, a definite trip hazard especially in a space for lifting weights.

At this point, what else could be wrong with the gym? Plenty more. Buckets, another trip hazard, are placed to catch drips from the leaky ceiling. The water bottle filling stations work slowly and are left with red LEDs showing their filters need replacing, both signs of a lack of maintenance. There is residue left in the water fountains that is never cleaned. The locker rooms smell like sewage, and the toilets never have toilet paper stocked. The men’s restroom has urine covering toilets and the floors. There is often no soap in the bathrooms for handwashing. Management is not investing in the member experience.

Several times I overheard the front desk staff speaking negatively about nearby members while I purchased a drink or asked to use the massage beds. Customer service is the bottom of their list of priorities, and they see you as nothing more than a bother. I find this particularly ironic given that without members, there is no business. If this is how the Crunch brand is like at all locations, I do not understand how they grew to be such a huge company. Do NOT come here!!

Source: Google

Steven Baez Padilla

★ 1

Disgraceful gym management and laughable professionalism. I’ve been a consistent member at this gym for several months, and during that time, I’ve made every effort to stay committed to my fitness routine—even resorting to commuting on an electric scooter after my car broke down. For weeks, I parked the scooter inside the gym without issue, ensuring its security given how easily such vehicles can be stolen. Not once was this a problem—until today, when the general manager, Conner, arbitrarily decided it was no longer acceptable.

When I expressed my very reasonable concern—that leaving my scooter outside would make it an easy target for theft—his response was dismissive at best, indifferent at worst. He showed zero willingness to understand or accommodate the situation. That kind of apathetic attitude from someone in a leadership role speaks volumes about Crunch’s broader culture and priorities.

This isn’t just about a scooter. It’s about a company that markets itself as community-driven but refuses to show even a shred of flexibility or empathy for its paying members. The general manager’s inability (or unwillingness) to engage with basic customer concerns reveals a deeper lack of professionalism and care. If you’re looking for a gym that treats its members like liabilities rather than people, this is the place.

Source: Google

ericb0214

★ 5

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Cedric Johnson

★ 5

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Maurizia Taylor

★ 5

We were in town visiting and stopped by this Crunch for a drop in—so glad we did! It’s a super motivating place to work out with tons of machines to choose from, which made getting a full body workout easy. They have a recovery room, heated yoga/pilates, HIIT zone, turf, the list goes on…
The atmosphere was welcoming, and the customer service was excellent. Jordan was especially helpful, friendly, and made the experience even better. Highly recommend touring with him!

Source: Google

Benjamin Nguyen

★ 5

Julie was the best. Very helpful

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Walt 954

★ 5

Great gym did a full body today can’t remember who did my intake but great customer service

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Raquel Welborn

★ 5

Clean facility, friendly staff, great atmosphere and awesome classes.

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vanessa caputo

★ 5

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Brandon Clifton

★ 5

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Jeffrey Scott

★ 1

reps of this gym came into my work and got me to agree to 1 free session , and before i could even use the session i was inundated with crazy amounts of emails and spam texts from crunch and i hadn’t even set foot in there. i emailed twice to cancel my appointment, they did not. and then i received 3 calls today asking me to come in and i told them i wasn’t interested because they are way too aggressive and they need to chill. yet i still got two more calls within 2 hours. ridiculous.

Source: Google

Melina Hyatt

★ 5

Conner literally saved my mom from drowning 5 stars🫡

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Zevonie Horton

★ 5

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Jonathan Allen

★ 5

Great environment! Love the staff here at the Kennesaw location. They were very welcoming for my first visit. Immad gave me a tour and helped me pick the best membership catered to my needs. Very charismatic and friendly people.

Source: Google

5Fifty5

★ 5

Great and clean gym, loved it Great employees, Imaad was great!

Source: Google

jared carson

★ 3

2/5 stars

Pros-
-Good new equipment.
-Large facility.

Cons
-Overcrowded.
- tripods everywhere recording.
-Staff are bothersome and annoying.

Source: Google

Ryan Renfroe

★ 5

Great gym, Zach is the goat

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jordan stewart

★ 5

crunch Kennesaw is goated

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pamela rivera

★ 5

10/10 great gym

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Camila Rivera

★ 5

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Joshua

★ 5

Amazing experience!

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Hermina Shabazz

★ 5

Great atmosphere! It's very huge with quality equipment and staff! One of their trainers Ky is awesome!

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Nessie Monty

★ 5

I started my journey at Crunch in January. I meet with Sharon. Sharon took the time to get to know me, looked at my capabilities, inquired about my desires, what I hoped to accomplish and designed a work out plan for me. Sharon is patient, experienced and will work with you and any injuries you may have all with a smile on her face. Sharon is knowledgeable about all the machines and a plethora of different body weight type exercises. She pushes you, motivates you and keeps you on track with your goals. I highly recommend Sharon as a PT. As of today I am down 42lbs, gained muscle, looking my best at 43yrs old and it’s all thanks to Sharon. Don’t get me wrong..It’s hard hard work but it’s worthwhile. Thank you Sharon and Crunch fitness KENNESAW!

Source: Google

Anson Mathis

★ 5

Casey has a nice smile.

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Amy Stimson

★ 5

Love it here!

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Justin Evans

★ 5

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Jahuel Campbell

★ 5

Very great people and gym I use it for boxing !

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ShaCHP TV

★ 5

Dope place

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Duncan Canady

★ 5

Great place

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Devin Gilreath

★ 5

Great

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Carter Thompson

★ 5

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Glen Perkins

★ 5

I am impressed with the price of simply pumping iron with very good equipment. Very nice gym!

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Michael Shilling

★ 5

Great gym. Clean and a great selection of equipment.

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jenny segura

★ 5

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kevin ramirez

★ 5

Good vibe

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zoriya

★ 5

we ❤️ crunch kennesaw

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Nathan Walter

★ 5

Imaad has a nice smile

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Tyler Ingraham

★ 5

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Randall Bentley

★ 5

Come see Imaad!

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Luis Villalobos

★ 5

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Sharon Richards

★ 5

Jessica P’s classes have me in a choke hold😂 They are a tough strength based full body workout that’s body changing! Not to mention, she’s so energetic, personable, and engaging!!
If you’re looking for a morning Full Body work out Jessica is your girl!!!
Thanks Jess!!!💪🏾

Source: Google

Javier Ruiz

★ 1

Cancelled my membership today, been a member for years. First I got a 5 dollar extra charge surprised a month that I wasn’t aware of. Tried working out with my wife and they didn’t allowed her to do so cause she forgot her id when she has been with me plenty of times. I know staff bring friends in and do not even signing a waiver or anything and they couldn’t allowed my wife to come in with me this one time? I know this cause I used to be an employee at crunch years ago before I decided to become a firefighter. I had enough. You guys lost a great member and some of the staff know this. Assistant manager telling me he was the one in charge today when the GM was around. Gm excusing him for being young and acknowledging to me that they can bend the rules but this time he is gonna respect his decision lol well good learning experience for your assistant manager, losing a great costumer! Keep up the great administration Crunch!

Source: Google

Supatcha Saengpratoom

★ 5

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AnnMarie Marlow

★ 5

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Julian Rivera Summerville

★ 5

The best crunch I’ve ever been in!!

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Chas Calvin

★ 5

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Renata “Sakaguchi”

★ 1

I train at this gym, but I’m really unhappy with how things are being handled. When equipment breaks, it takes forever to get fixed. The water filter is rarely changed on time—which should be a basic priority. The bathroom often has no soap to wash your hands. Overall, the gym feels completely neglected and poorly maintained.

Source: Google

michael griffin

★ 5

This place is amazing, the music is always popping, and trainer Joe always knows what hes talking about. The place can be busy but the crowd is friendly and they still have a great selection of equipment.

Source: Google

Jesse Indeche

★ 5

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Rafa

★ 1

It was a good gym, but now the equipment is always broken, it takes months to fix it, the water cooler doesn't change the water filter and it's always hot

Source: Google