★ 1

Their website advertises a free trial, but when I showed up after filling out all my info, the front desk said they aren’t honoring free trials for the holidays and tried to make me buy a membership before even trying out the gym. Felt deceptive and like a total waste of time.

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★ 5

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★ 5

Perfect location, clean, and has everything for your fitness needs. Elena was very friendly and got me signed up quickly with the Black Friday deal.

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★ 1

This gym consistently pressures my guest to buy a membership every single time we visit, despite us going daily and repeatedly explaining that he’s in the Air Force and will be leaving in two months. Every hand-off of his ID turns into another sales pitch, which has made every visit annoying. This has created a frustrating and unwelcoming experience. I purchased the peak membership so I can bring a guest… not for my guest to be talked into a membership every visit.

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★ 5

Crunch has been amazing, the staff is friendly especially Raury.

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★ 5

Raury and Mariano up front are both dawgs. Amazing people, love the gym.

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★ 5

Prices are decent compared to other places. This location is cleaner and nicer than some of the other Crunch locations. The staff make you feel part of a community. Shout out to Ian, Jaime, and Chris for their kindness!

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★ 5

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★ 1

I was very disappointed by the unprofessional behavior of the manager, Mr. Cruis, at this location. My 70-year-old mother was simply holding my mat while waiting for me to bring the car, yet he accused her of using classes without authorization. Even after I explained the misunderstanding, he insisted she had attended multiple times. This was completely false and disrespectful. I expected much better communication and courtesy from a professional establishment.

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★ 5

Dairy and Mario are both amazing and smart and funny and generous

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★ 5

Solid equipment and very knowledgeable trainers. Has just about everything you need in a gym with a great staff behind it.

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★ 5

Great gym and staff.

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★ 5

Amazing service great staff

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★ 5

Great gym, love working with cory

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★ 5

Chris was a great help today!

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★ 5

Great gym !

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★ 5

One of the best gyms I’ve been to.

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★ 5

Great gym, great staff, great environment. Have been going here for 8 months and loving it. Would definitely recommend it

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★ 5

Such wonderful staff!

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★ 5

Crinch Fitness is a great place for anyone looking to stay fit and active. The gym is well-maintained, the trainers are supportive, and the atmosphere is motivating. They offer good workout programs and equipment for all fitness levels. Overall, it’s a nice place to achieve your fitness goals.

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★ 5

Crunch perimeter is always so clean and well maintained! The staff here is so great, they’re always so friendly!

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★ 5

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★ 5

Always clean and great selection of equipment

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★ 5

The atmosphere is welcoming here coming here is very calming

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★ 5

This gym has been very welcoming

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★ 5

The employees are incredibly nice and helpful and the selection of machines is great!

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★ 5

Elena was very helpful ! Hydro massage is really helpful and its really chill overall not too crowded!

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★ 5

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★ 5

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★ 5

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★ 5

Best staff in the city , always helpful keep the gym organized and cleaned.

Highly satisfied!

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★ 5

The fitness instructors are awesome, gym is clean, good vibes, no pressure.

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★ 5

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★ 5

Helpful staff! Great classes.

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★ 5

Great staff, plenty of machines

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★ 5

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★ 5

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★ 5

My favorite gym ever!

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★ 5

Great gym. Staff are always friendly and music is amazing.

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★ 5

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★ 5

Nice and clean gym!

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★ 5

Great gym. It’s always equipped with the weights and machines I need

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★ 5

Mario the Goat!

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★ 5

Definitely enjoy this gym, I recommend it!

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★ 5

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★ 5

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★ 5

Love going here! Lots of machines to use to get a full workout!

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★ 5

I love this gym because it’s more than just a place to work out — it’s where motivation meets inspiration. Every time I walk in, I see someone who pushes me to do better just by being there. The energy, the focus, and that smile between sets? That’s the real pre-workout. It’s hard not to enjoy every session when the best kind of motivation is right across the room.

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★ 5

Love this place! My spot for gym. Frannie is my personal trainer and she is amazing

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★ 5

Very great very clean found a home gym

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★ 5

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★ 5

Mario is the Goat!!!!!

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★ 5

Bri is one of the BEST trainers! I started beginning of May at 194Ibs and as I'm writing this I'm currently at 175Ibs. To be honest, I only go to the gym for her, but I lost a lot of weight without even trying🤍🤍!

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★ 5

Love this gym and it’s always clean

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★ 5

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★ 5

Go here consistently and it’s one of my favorite gyms in the Metro ATL area.

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★ 5

Clean, nice and friendly staff

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★ 5

Great facility and great staff. 100% recommended.

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★ 5

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★ 5

Mario is the greatest!!

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★ 5

Very good place to work out. Equipment os always clean.

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★ 5

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★ 5

Jaime and Mario do a great job keeping things running!

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★ 5

One of my favorite Crunch gyms!

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★ 5

Crunch is an amazing place to workout especially the perimeter location everyone is so friendly and nice :)

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★ 5

Raury was amazing!

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★ 5

great customer service

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★ 1

You replied to me, but there is no need for me to speak with you. Here's the same equipment broken yet again.

Replace, DO NOT REPAIR, the always broken leg extension machine. Broken for years.

I'll undo my 1 star after that.

This is probably the best gym I've even been a member (dozens). The staff is great. The music is terrible, bring headphones. Think "auto tuned techno-pop-rap-remixes on 30 second loops". It can be over crowded often but there's an energy level here not in other gyms. Most here are here to be in shape and it shows. No jerks.

My gripes are only for some of the aging equipment, and that more space could go to free weights as they are more popular here than other gyms in general.

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Removing a star. Leg extension machine broken for over a month now. Pretty terrible. About half the weight bars are bent.

The rest below still stands.

Pretty crowded. Too many cardio machines for this customer base, not enough free weight based on people's usage.

Would be better if about half the cardio was replaced with free weights

Source: Google

★ 1

Ridiculous front desk - spent 10 minutes interrogating my guest, making her sit down at a table to trash talk her current gym and push membership prices. All that to try to convince her to sign up BEFORE she even worked out. So unprofessional and subpar salesmen at best

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★ 5

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★ 5

Ian is awesome! Very helpful and easy going!

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★ 5

Bri is the best trainer. She is always upbeat and challenges me.

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★ 1

This gym is decent on the surface. It’s small and crowded with limited machine selection compared to other locations I’ve been to. The dumbbells don’t even all have a place to go as you get to the higher numbers so 95s are often placed in the space of 85s etc… the music is often EXTREMELY loud and god awful to the point where I can’t drown it out even with noise cancelling headphones. The WORST part of this gym is the abysmal maintenance and upkeep. Machines are often broken. Towel hooks and soap dispensers are never functional. And worst of all the showers are TERRIBLE. 2 of them don’t have a function drain so expect to be standing in a puddle of filth while showering and the third one that actually works smells like actual sewage. My final straw was a leak in the roof of the men’s bathroom resulting in a massive puddle on the floor. Literally NOTHING was done to address for hours throughout my workout. Don’t waste your money here.

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★ 5

Bri is such a wonderful trainer! She is patient and really pays attention to detail on her clients bodily movements. She educates her clients on proper form to prevent injury and she is great with communicating time changes with my schedule. She makes coming to the gym less stressful and more exciting! I’m very lucky to have her support and kindness!

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★ 5

Amazing gym lovely staff

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★ 5

Bri is awesome. The best trainer that works there. She is very motivational everytime I come to train with her even when I don’t feel like working out. The whole staff is super friendly. Very glad I signed up

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★ 5

Yall hired the best girl ever! Bri Willis is an amazing trainer. She really helped with my form and gave me a great workout plan that I am implementing. My body has never look any better!!

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★ 5

Bri Willis is the best Trainner that I have had. The workouts were intense and I began seeing results within 2 sessions! Currently we meet weekly and I have gained over 20 pounds of pure muscle and I'm also sitting around 4 percent body fat now. Definitely train with Bri! This is the healthiest I have ever felt.

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★ 5

Great facility and trainer Briana is wonderful. She's easy, personable and very knowledgeable..

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★ 5

Bri is an awesome trainer and this facility is lucky to have her! She’s nice, attentive, and pushes you to be the best version of yourself!

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★ 5

I’ve had an amazing experience with Briana Willis. The workouts are challenging but fun. The atmosphere is positive, supportive, and motivating. Every session leaves me feeling stronger and more confident!

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★ 5

Bri Willis is an amazing trainer! I’m a complete newbie at working out, but Bri never made me feel embarrassed, ashamed, or dumb about it. She made sure to make adjustments as we go to better fit my skill level while also focusing on workouts that I would enjoy. I’ve been going for a little over a month now and I feel more confident with my workout and have even increased my weights recently! If not for the fact that everyone else I know already works out I would definitely recommend they have some sessions with her!

Source: Google

★ 5

Bri is an amazing trainer, the progress I’ve made since she started helping me with my fitness journey is just amazing. Very personable and works with whatever life schedule you have going on. Cannot recommend training with her more.

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★ 5

I enjoy coming to this gym . It’s very clean and machines work nice !

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★ 5

Always a great place to work out . Very friendly environment . Everyone is always willing to help .

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★ 5

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★ 5

Raury is the best front desk ever

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★ 5

Great gym. Great service.

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★ 5

Just signed up, the process has been really easy and everyone has been super helpful. Nice, clean gym.

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★ 5

Great gym to workout at!

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★ 5

I've been going to this gym for a little over a year now and I love it!

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★ 5

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★ 5

Serious place to build and gain.
Must visit, even as a guest, will love the equipments and people!

Source: Google

★ 5

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★ 1

I had a very negative experience with Crunch Fitness in Atlanta.

Last week, I registered for a membership at the Tucker location. During registration, the staff walked me through a board with three membership tiers and their annual costs. I chose the top tier, which showed about $120, and was told I could cancel anytime. I was also told that I would only pay $0.05 for the first five days. Excited to get started, specially since I am diabetic and needed to work on reducing belly at, I signed up. My fiancée, who is an active Crunch member, had recommended the gym to me.

Along with the membership, I also paid $10 for a “Kickoff” session with a personal trainer, which I never used or attended the session.

However, three days later, I landed a new job that takes up most of my time. Naturally, I decided to cancel, assuming it would be simple since I had been assured I could cancel anytime. When I called, the representative told me cancellations had to be made in person. Unable to send someone else, I went myself to the Olde Perimeter Way location in Atlanta.

There, I spoke with a man named Chris, who said he was the manager. I even brought back the Crunch t-shirt I had been given at registration (never worn). I explained that I wanted to cancel due to my new job. Chris then informed me that I was locked into a three-month contract and could not cancel—something I was never told during registration. When I pointed this out, he admitted I had not been informed correctly but said it was still “company policy.”

Wanting to part ways respectfully (as I had hoped to return once settled in my new job), I asked how much it would cost to cancel early. He first mentioned $32 per month, then returned from his computer claiming I owed $156. For a membership I never once used—not even for a single workout—that felt less like customer service and more like coercion.

I was willing to pay around $100 just to have a clean break, even though I had been misled. But the way this was handled—lack of transparency, misleading information during signup, and the threat of collections—was deeply unfair.

To me, it is not about the money. It is about principle. As customers, we rely on staff to be honest and transparent. Instead, I was misinformed, pressured, and left with the sense that Crunch Fitness uses predatory and petty tactics to trap members.

I returned the shirt, told the manager he could send it to collections if that’s how they choose to operate, and walked away. I look forward to my day in court if that’s what it comes to.

Source: Google

★ 5

Just joined & have had very pleasant experience

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★ 5

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★ 5

Great Gym !

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★ 5

Always a great workout here and lots of equipment. Great community!

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★ 1

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★ 1

Was a member of Crunch Chamblee for 5 years with no issues. I transferred here in December and have had nothing but issues with shady billing/membership tactics from management. I was suddenly charged a card processing fee although I paid through ACH. My contract was changed from month to month to annual without my knowledge and now they're refusing to allow me to cancel without paying a full year. Chris the new manager refuses to respond to my emails and is conveniently never there when I show up. AVOID!

Source: Google

★ 5

The staff is welcoming and friendly, which creates a positive vibe when you walk in. Checking in is quick and simple, and the facility is kept fairly clean. Overall, for the price and amenities, it’s a solid gym option in the Dunwoody area.

Source: Google

★ 5

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★ 5

High quality gym.

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★ 5

Anthony has been nothing but friendly and respectful every time I’ve come to the gym. I have never seen him before until recently, but he makes a big difference in helping me feel comfortable, especially on days when I might feel a little self-conscious. He has taken the time to check if I need help with a machine or exercise, and that extra attention goes a long way. His welcoming attitude truly sets this gym apart and makes it feel like a supportive, no-judgment place to work out. I am hoping they keep him around more often.

Source: Google

★ 5

I can’t say enough great things about Anthony! He’s one of the most knowledgeable and approachable people at the gym. Whether you’re brand new to working out or more experienced, he makes you feel welcome and supported. He takes the time to explain proper form, gives helpful tips, and genuinely cares about your progress.

What really stands out about Anthony is his positive attitude—he’s always encouraging, patient, and makes workouts feel less intimidating. You can tell he’s passionate about fitness and helping people reach their goals. Every time I’ve interacted with him, I’ve walked away motivated and more confident in my training.

If you’re looking for someone who is professional, friendly, and truly invested in helping others succeed, Anthony is the person to go to. He’s a huge asset to the gym and to anyone lucky enough to work with him!

Source: Google

★ 5

Anthony gave me great service makes my experience great everytime I’m come in

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★ 5

Clean facilities, friendly staff

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★ 5

Friendly customer service! Lots of free and machine weights. Cardio machines too all over!

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★ 5

Perfect crunch !

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★ 5

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★ 5

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★ 5

Awesome staff’s!

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★ 5

I really enjoy coming to the gym!

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★ 5

My favorite place! Can't imagine going anywhere else for fitness !!!

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★ 5

Great customer service!

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★ 5

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★ 5

Love this gym ✨

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★ 5

Good gym! I like coming here to exercise they always have the right equipment for me and I am able to be in and out.

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★ 5

Crunch Fitness has been a game-changer for me. The gym is always clean, the equipment is well-maintained, and the staff is super friendly and motivating. I love the group classes—they keep me challenged and accountable. It’s affordable without sacrificing quality. Highly recommend to anyone looking for a supportive fitness environment!

Source: Google

★ 5

Love this place, been going for almost a year! They have the best equipment

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★ 5

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★ 5

I love this gym! I always feel so great and the staff is so nice. They make me feel so welcome

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★ 5

Great facilities

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★ 5

Nice place to work out

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★ 4

Great gym

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★ 5

Great gym 🙏

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★ 5

Place has been a great experience when it comes to working out. Great staff and friendly environment all together. Would definitely recommend coming to this gym if you live in the Sandy Springs area.

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★ 5

The playlist at this gym is the best! Keeping the vibes up!

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★ 5

Great staff & close to work.

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★ 5

Dairy is the best person of all time. Chris and Charlie are also amazing.

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★ 5

Great location and trainers are helpful

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★ 5

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★ 5

Love this gym!

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★ 5

Here for hitt class

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★ 5

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★ 5

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★ 5

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★ 5

Angie is sooo amazing ! Love this crunch location !!!

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★ 5

Good place

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★ 5

The gym is amazing and the staff is great, definitely love coming here

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★ 5

Great gym :), love it here!

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★ 5

Bri is amazing!!! I highly recommend training with her. She is fun and motivating!! The whole staff is amazing and the facility is more lively and welcoming than most of the typical gyms. 10/10

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★ 4

I’ve been coming here for 2 years, no complaints. It’s always clean but tends to be very busy around evenings.

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★ 5

Great gym and atmosphere!

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★ 5

Best crunch location I’ve been too by far!!!

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★ 5

Awesome gym and staff!!!

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★ 5

Great place to workout with clean and organized equipment!

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★ 1

⭐☆☆☆☆

This has been the worst gym experience I’ve ever had. I signed up and only went about 3 times since December of last year. I left for basic training and completely forgot to cancel my membership, yet Crunch Perimeter kept charging me every single month even though I wasn’t going.

When I reached out, I explained my situation and even asked if they could work with me on a lower payment since I hadn’t been using the gym. Instead of helping, they refused and sent me to collections. That is extremely unfair — especially when they know members aren’t using the facilities.

It’s not right to take advantage of people like this. Be very careful before signing up here, because once you’re in, they’ll keep charging you whether you go or not. Worst customer service and worst experience ever.

Source: Google

★ 5

Great service, very professional and polite

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★ 5

Just signed up and went in today and I received amazing customer service and got a trainer!

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★ 1

Trash gym with rude front desk staff

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★ 1

The corporate management of crunch has gone way downhill over the last 2 years. Your credit card will start charging you more than what you signed up for. They have never mopped the floor in the fitness room and it's gross. The staff are good people, but are also at the mercy of corporate and way underpaid so they have ridiculously high turnover.

They also pander and incentive people to leave 5 star reviews for a free shirt or whatever, so keep in mind the rating is overinflated compared to what it should be.

Source: Google

★ 1

Overcrowded, and run by rude staff. Machines are always taken, and management doesn’t keep their word. I followed their own cancellation instructions, and they still refused to honor it. If you join, get everything in writing — or better yet, find a better gym

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★ 5

Amazing staff, clean facility with everything you need for a good workout. The kickoff they offer was so fun and helpful!

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★ 5

Great team

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★ 5

Clean, well maintained and welcoming place. Vibe here keeps you motivated.

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★ 5

Seth Holland is great. I had a good experience at that Crunch.

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★ 5

Logan was super nice. Provided information about the gym and the services offered. Great service.

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★ 5

sick gym! slayyy

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★ 5

Awesome place to get your gains

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★ 5

great place! Seth was so helpful and nice!

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★ 5

Thanks for the ZOA!!

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★ 5

Great gym!

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★ 5

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★ 5

Excellent staff!

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★ 5

It’s a vibe in here front desk is chill

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★ 5

Great gym all around! The facility is spacious, the staff is friendly and welcoming, and the bathrooms are always clean. The music keeps the energy up, and the location is super convenient, just minutes from the mall, Target, and Costco. I highly recommend this gym!

Source: Google

★ 5

Great environment cool people

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★ 5

Great experience at crunch perimeter, Seth hooked me up and got me ready to get after it. Love this place.

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★ 4

Nice assortment of equipment

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★ 5

Seth was very easy to work with, great team!

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★ 5

Awesome people and loved all the help that was offered! Seth at the front is the best :)

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★ 5

Smooth signup process and great service by Seth. Amazing gym ambience and equipment

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★ 5

Seth is really great and explained us everything.

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★ 5

Love it!

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★ 5

Front desk is great !

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★ 5

Great experience, clean, love the set up.

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★ 5

Seth is dope

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★ 5

This gym has such a great environment! I love the energy here!

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★ 3

Extra charges on extra charges. You can go talk to them, but they’ll make false promises on “fixing” the issue, wait two months and you’ll get extra charges again. Considering changing gyms entirely, stay away.

Don’t fall for promotional scams, just do a basic membership with no classes if you’re going here.

Above all else don’t trust Anna.

Notice how they never respond to poor reviews. Lack of care and ethics.

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★ 5

It was a blast....not a lot of people there after 430pm...got my sweat on

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★ 5

Great environment, Seth was amazing in getting me set up with a membership option and gave me a tour around the facility for my first time there. Machines are well kept and plenty of options for getting a good workout in. Highly recommend!

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★ 5

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★ 5

awesome workout great place and amazing employees

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★ 5

Seth and Banks super cool and extremely helpful. Great experience visiting here. Definitely got my membership here. 10/10 gym. Highly recommended.

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★ 5

Not that big but Crunch is one of the the few gyms with people my age and actually working out.

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★ 5

great staff, always clean, friendly & i get the best workouts

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★ 5

Located right in perimeter mall area they have masterly fit this full service Crunch location into a very small shopping. Space. It’s the smallest one that I’ve been to out of roughly 4 or five locations and like all the others it is very clean and well managed. Has a great vibe with a younger crowd. Crunch Fitness absolutely dominates LA Fitness.🔝💯🇺🇸👏🏽🐺

If you’re looking for a Jim to join, you have found the right one. Crunch Fitness has a wrap on the gym industry in terms of commercial fitness experience. By far the best gym I’ve ever been a member of. 🏆🫵🏾🧙🏻‍♂️

Source: Google

★ 5

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★ 5

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★ 4

Staff is always super friendly!!

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★ 5

Love this Gym! Love the vibes and the people!

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★ 5

Great environment!

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★ 5

Atmosphere is great came with my friend and ended up getting a membership. Great staff and helpful.

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★ 5

Great environment. Friendly staff.

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★ 5

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★ 5

Caden & Seth do a great job and really make you feel welcomed

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★ 5

I LOVE THE PERIMETER CRUNCH AND ALL THE EMPLOYEES

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★ 5

The staff is always friendly, they speak coming in and out wishing you a great day. It feels like home away from home.

Source: Google