★ 5

This place is great! It’s extremely clean and there’s a ton of equipment. Never had to wait for anything

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★ 5

Great place love the energy & environment would most definitely recommend when it comes to finding the perfect gym 🏋🏾‍♂️

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★ 5

CRUNCH IS THE BEST!

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★ 5

Great Gym. They just need to extend their hours again.

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★ 4

For the love of the sauna, PLEASE replace your water bottle refilling filter!!!!!!!!

Saunas great, equipment is good, crowd is good, staff is boring since the management change.

Pics so yall know im a regular patron!

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★ 5

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★ 5

Mike and Eric were great host as I entered the gym. Great facility.

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★ 5

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★ 5

I love the atmosphere of this gym from the moment you are greeted walking in the door to when you walk out. Its always really clean, the equipment selection is great with plenty of options for what I want to use for the day. Customer service is fantastic and if ever there is a problem or issue, Mike at the front desk is amazing! The trainers are knowledgeable and great to work with. I love after signing up having the chance to do a kickoff where I can see where my body is starting, create workout goals and have any of my questions answered about equipment. Great gym, 10/10 highly recommend!

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★ 4

I'm new to the gym scene mike waw very helpful showing me all the equipment and around the gym, very frendy and knowledgeable.
Look foward on working out here

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★ 5

Mike was very proffesional, he answered all of my questions and was very knowledgeable about the gym! Amazing place to workout, would recommend.

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★ 2

Typical commercial gym pretty good selection of equipment.. most of the staff were polite but ever since they got new management they no longer stay open 24/7 went up on memberships and nobody seems to want to clean the mens bathroom...

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★ 5

The personal trainer “Dri” is top tier and so knowledgeable about her exercises!! She caters your body goals to your workout and offers helpful tips and advice to get/maintain your goals safely. 10/10 would recommend.

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★ 5

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★ 5

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★ 5

Best gym ever

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★ 5

Great experience always. Very clean, friendly staff.

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★ 5

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★ 5

The best Gym around!!!!

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★ 5

Jackie, the General Manager, is awesome! She helped me cancel my membership with little to no headache. (Only headache was technology being a pain like always😅) To cancel here, go to the front desk and just tell them you wanna cancel. She’ll take care of you!

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★ 5

Excellent staff !! Great facility !!

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★ 5

WOW! I'm visiting from WA state for a few days. Always want to keep my workout schedule but usually have to compromise in some way since I don’t have the same opportunities and schedule. Not with Crunch! I am smiling from atear to ear and my heart is full. I expected to come pay the visitors fee but Mike set me up with a very generous gift that I can use while I'm here. This shows he really understands the importance of exercise and health. His kindness is going to make working out that much more energetic, empowering, and motivating. Thank you Mike!

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★ 5

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★ 5

Absolutely amazing welcomed me in the door and as somebody who is larger. being hesitant going to the gym, they made me feel at home and welcome and always eager to help

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★ 5

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★ 5

Jackie and her employees have been very helpful with any issues or questions I have, and her trainers are always pleasant as they greet me every time I walk in the door. I ahave severe scoliosis and the back machines at Crunch help me keep my spine strong and supported by strengthening the muscles of the abdominal area. I enjoy my total body workouts and they help me keep limber and flexible, and they offer many different classes for any fitness level when trying new ways to exercise! Crunch has everything a person needs to be in the best shape possible and keep healthy and fit.

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★ 5

Crunch is a wonderful gym! Everything about it is top notch! I would totally recommend this to everyone!!

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★ 5

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★ 5

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★ 5

I had a very positive and hospitable experience here at crunch fitness in valdosta! The community is very nice and welcoming, the workers are great, and the equipment is very good and high quality for all uses and exercises. I’m glad to have experienced such a well organized fitness environment throughout my time here in the area.

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★ 5

Illeana was a huge help showing us around and got us a great deal, me and the wife are very excited to start!

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★ 5

We have loved our time at this gym and when we needed to cancel, they made it so easy for us to come in and change our membership and cancel.

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★ 5

Great location. Very clean, welcoming staff and lots of equipment. The Kid Care is awesome too! Lots for the kids to do.

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★ 5

Good group of guys up here

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★ 5

Best gyn in Val

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★ 5

Really great gym. So many machines to choose from and work with; grateful I got to work out here today

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★ 5

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★ 5

This is the best Gym in south Georgia. I am a veteran and have a service dog. Mrs Jackie Lyons the manager there totally except us with open arms. There's absolutely no judgment here. Mrs Jackie has to be one of the most understanding and patient human on earth. She and her staff have whipped that place in shape. They are always out in the community doing stuff for kids , first responders, and vets. They had an outstanding Power Lift event that energized the entire gym. Melissa Eikenberry the head trainer can dial your body into any shape you want. When it comes to personal training Melissa Wheeler Eikenberry is the best in the country hands down. I can not end this without mentioning Cade Batten the best district manager Crunch has ever seen and ever will see. I challenge anyone that has anything bad to say about this place to bring me your receipts because I've got a stack full of them on how awesome this place is.

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★ 5

This gym is top-notch. The staff are friendly, knowledgeable. I love the positive, motivating atmosphere — it makes me look forward to every workout. A big shoutout to the General Manager, Jackie ,who truly goes above and beyond , she takes the time to check in with members, remember your goals, and make sure everyone feels welcome. You can tell she genuinely care about the gym and the people in it.

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★ 5

Crunch Fitness Valdosta has the sense of what gym community really is, from the Kid Crunch workers to the GM(Jackie Lyons), to the PT Crew, Front Desk Associates and the Housekeepers who work diligently to keep our gym clean, THANK YOU! Thank you for all you do, and Thank you for being the best in gym Valdosta!

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★ 5

So here's my 2 cents... I have trained at more gyms than I can count, all across this country; planet fitness, Mike Artegas, LA Fitness, YMCA's, Anytime fitness, Crunch (west coast, Colorado, CT, NY) Snap Fitness, Hulk Hogans gym In Clearwater FL and so many small town local gyms in a handful of states that I have lost count of and I've also taught many group Fitness classes at some of these major franchises. And for a small town like Valdosta GA (yes I say small town bcz when I moved here it was still a small town) this gym has everything that this town needs & more.
The equipment is current, the club is clean & the new staff (from housekeeping to the GM) has come leaps & bounds in just the past 6months at this club. Not only are issues addressed in a timely manner but they are handled personally & thoroughly.
When it comes to billing/canceling etc... its the members responsibility to read all the paperwork/contracts that are sent to their emails. It's also standard practice for every major gym in the US to charge an annual fee; this will never be waived & never has been at any gym I've ever belonged to. If you have questions they cant be answered unless you ask about it.
Im in awe at how many people still want to bash a local gym for making progress. If improvements are being made & plans are moving forward it can only get better. Nothing in today's society changes w the snap of a finger so patience, communication (which current management makes sure always happens for the members) & understanding is key here.
I love my Crunch. I've trained at every gym here in valdosta since 2017 starting w Icehouse (which closed down years ago.)
So take some time to actually visit our Crunch; take a tour, meet the employees, the members & all of those who want to better themselves. We are family, friends & a community & im.sure if you took some time to see & experience this youd agree that Crunch is the best around.

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★ 5

Great place to workout and find a sense of community!

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★ 5

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★ 5

Everything is clean and great staff….

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★ 5

This is by far the best gym in town. . Jackie is a great general manager in the club and the place is spotless

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★ 5

Very nice people nice atmosphere.

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★ 5

I enjoy coming into Crunch and working out. The staff is always helpful and friendly! I would recommend Crunch to all my friends!

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★ 5

Good gym, clean, many options, affordable.

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★ 5

Love this place! So many options to choose from. Staff is very helpful! Highly recommend

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★ 5

Awesome Gym! Full of awesome people!! No where is perfect and every place has its ups and downs but for this town it’s pretty great atmosphere and vast amount of equipment 💯💪🏾

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★ 5

Great gym been going here for years! Super clean, one of the cleanest crunches I have been too!

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★ 5

Awesome gym! great atmosphere and equipment!!

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★ 5

I got a fat pump and absolutely blasted my triceps here. I'm also very strong because of these members

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★ 5

I wanted to take a minute and give praise where praise is due! I have been a member of crunch for a few years now and enjoy their group classes so much! They are always challenging and I leave feeling energized and stronger each time! Highly recommend anything that Dana is leading! I had to go over some billing issues with the manager, Jackie, and she was so helpful and then after resolving, actually went back again and double checked her work! Customer Service is definitely not what it used to be so it’s so refreshing having someone you can depend on locally! Thank you Crunch for helping me mentally and physically!

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★ 5

A big shout out from LifeSouth Community Blood Center to Crunch Fitness Valdosta for hosting Life Saving Blood Drives.

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★ 5

I just moved to the area from across the country and started my membership. Mike has been absolutely awesome getting me set up with my membership and all things that Crunch has to offer. The location and equipment is great and I’m thankful they have a sauna as well. They honestly have everything you need! Stop by today and start a membership. Ask for Mike to help you! Thanks Mike! I hope your boss and corporate see this review! You deserve to be rewarded and recognized for your hard work!

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★ 5

Staff are super friendly and helpful! Jacob and Melissa are awesome trainers who will answer your billion questions and will set you on the track best for you. I am super excited!

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★ 4

Everything worked this time, clean and well maintained

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★ 1

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★ 5

Awesome fitness center

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★ 3

I joined when they were 24 hours (didn’t last long). I work overnight so going to the gym on my off days, between 12am and 2am helped me relax to shower and sleep. Great equipment but I need 24 hours

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★ 4

So far loving the gym. All the instructors have been so encouraging and even when I came for my first class an employee randomly came up and hyped up the pilaties and showed me how to get situated. Only thing is I wish there were more classes because they do fill up fast. Also wish there were boxing classes that my hometown has.

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★ 1

Since corporate won’t allow them to put up a sign telling customers, I’m letting you know, they have NO drinking water. Fountains are out of order and have been for days. Up until today, they were providing bottled water. But today, nothing. I have been giving them a positive shoutout on social media for over a year at least two to three times a week, but not today. I am in the gym six days a week whether here or the YMCA and I have never had to leave to get something to drink. And I refuse to buy an energy drink when I need hydration! I am furious about this.

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★ 5

Wish they were still 24 hour but other than that it's a great gym

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★ 5

Pretty great. The sauna is adjustable, which is cool and they have every machine you could ever want.

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★ 5

Awesome, nice, and clean atmosphere full of like-minded ppl! Great staff who's aways ready to assist to help you reach your health & fitness goals! This definitely the place to be!💯

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★ 5

Kaya was very diligent and extremely helpful with a payment issue I had earlier this month. Her knowledge of payment issues, refunds workouts, fitness training, and the classes offered at Crunch was impressive. Kaya truly enhanced my entire experience with her energy and consistently positive aura. She also demonstrated outstanding qualities when assisting around the gym. Ask for Kaya next time you need help!

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★ 5

💫💫💫💫💫💫💫

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★ 1

Over and over again, the gym isn’t opened on time. Members are standing around outside for 30-45 minutes or more until a class instructor ends up letting us in. Crunch Valdosta keeps touting “new management” great things to come, but it’s always more of the same. Management’s answer when criticized on Facebook is to simply block you. They also will not call you when you request to speak with them. If you’re looking for a gym to join, do NOT join Crunch Valdosta.
Furthermore, all of these reviews praising the new management must be from members who are either friends or don’t go to the gym early in the morning. The restrooms are filthy every other day, weights are all over the place and you have to spend time walking around finding plates, and the floor is so dusty you have to dust off the dumbbells between each set to keep trash out of your eyes. New management has NOT made improvements, at least not for the morning members.

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★ 1

Multiple times in the past few months, staff has failed to show up to open the doors. This has left groups of paying customers standing outside unable to use the services they’ve paid for. The issue has been reported to management multiple times but they just don’t seem to care!

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★ 1

First and foremost, let me say this. This gym is complete and utter garbage and completely Professional while in Valdosta for work. I attended that gym 3 days and have been Charged every month since then, this is back end. December of 2024 I told him to cancel whatever account our membership. They think they had as I did not sign an agreement. Secondly, after calling them multiple times no one ever answers. The phone I've left several voice messages. No one ever answers. Completely unprofessional. Then I went there in person and I was told it would be resolved by gentlemen and a female they offered me a law. Enforcement and military discount which they never applied and are continuing to still charge me even to this day. I have called again today. And no answers. I will be reporting them to the better business world. This is absolutely ridiculous

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★ 5

Everytime I go into Crunch I’m invited in welcome back embraces the staff is friendly and hardworking to keep the gym spotless Ms.Kaya always seems to go the extra mile and seems to take pride in her work making sure the entrance is welcoming and the glass is clean the sanitizer is filled like always moving and this coming from a hard worker themselves she does a lot and still finds time to make peoples day super kind! I’m a avid boxer of 3 years that hope to be a champion and is pretty good shape so I put my body through the test so intern I put Crunch equipment to the test and so far me it always held up even when I push the treadmill to the max! The bags are real durable like I hit it hard and the foundation barely shakes.The temperature is always right no matter what temperature it is outside. I always have a great workout and a better day by after I visit Crunch!

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★ 5

Recently went under new management and Jackie is a top tier GM. She is very passionate about the gym and it really show's. I’ve been a member at this location for a couple years and this is the best shape the gym has been in since I’ve been coming. The staff is very knowledgeable and always ready to help out and since the change in management there has been little to no broken equipment, if something does break it is fixed very quickly. Also, locker rooms are very clean and well maintained. If you are in the Valdosta area and looking for a gym CRUNCH VALDOSTA is the place to be. Side note, if you’re in need of a personal trainer ask for JT he will definitely get you where you want to be.

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★ 5

Best gym in town. Most equipment, most classes, trainers, tanning beds, recovery beds, the whole package. Been a member since they opened and the new mgmt team is making strides to make the gym better than ever!

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★ 5

Love the class offerings!!

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★ 5

The staff are always welcoming! Love the amenities and the choices of workout equipment/classes.

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★ 5

The new management for crunch is amazing! Anytime there is an issue with anything like a machine or even something small,
Jackie is on it! Staff is welcoming and kind, great place to workout!

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★ 5

5 Stars – A Total Game-Changer!

Crunch Fitness Valdosta has always been a solid gym, but under the new leadership of Jackie Lyons, it has truly transformed into something exceptional. From the moment you walk in, the energy is high, the facility is spotless, and the staff is more motivated and welcoming than ever.

Jackie brings a fresh wave of passion, professionalism, and purpose. You can tell she genuinely cares about the members and the community. Whether it's upgrading equipment, introducing exciting new classes, or just taking time to connect with gym-goers, her leadership is inspiring. The atmosphere is inclusive, motivating, and supportive—exactly what a fitness center should be.

If you’ve been thinking about joining, now is the time. Crunch Valdosta is thriving, and Jackie Lyons is leading the charge in the best way possible. Hats off to her and the entire team for making fitness fun, focused, and truly rewarding!

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★ 5

Jt is the hottest crunch worker. And lookin bear is great

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★ 5

Clean and spacious facility, friendly staff and a wide range or great equipment. New management has made this gym my go to for a great workout experience!

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★ 5

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★ 5

Im a truck driver and I’ve been to a lot of Crunch fitnesses around the country. I can truly say that the service here was some of the best that I ever had at this company. The three ladies in the front desk were so kind, helpful and professional. I had to make a this post. Their kindness made my day.

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★ 5

Great equipment, but the staff\atmosphere draws me in - local gym rat\trainer 25+ years. I am very choosy where I workout. Very. I should be. It literally is my life. Me & Crunch Valdosta get along just fine. Great job guys ✌🤙

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★ 5

Really nice place. Honestly the best place in town to workout at. Childcare is also a huge bonus. Equipment is always nice and taken care of! New management is great!

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★ 5

Had some issues in the past- but looking forward it appears the new management is committed to improving the overall experience….hang in there with change

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★ 5

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★ 5

Looking for your spot? This is definitely it. There is something for everyone....you want to take a class? There are tons each week! You want to sling around heavy weights and get stronger? There are so many options and spaces for you to set up and get moving! You want a tan or chair massage...? Go to the front desk and they will get you handled! You want to sweat it out during a cardio session? Too many machines to count! There truly is something for everyone!

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★ 5

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★ 5

Crunch has so much to offer! No where else can you take Pilates, Spin, HIIT, and Yoga classes 5+ a week for 30.00/ month. As well as free spray tans, tanning, and use of saunas and massage beds! The value is unmatched!

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★ 5

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★ 5

Great atmosphere and value!

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★ 5

New ownership is awesome. Great equipment that is very well maintained. Anytime a machine is down for any reason it is almost always fixed within a day or two. Personal trainers are awesome and encouraging. Very welcoming members that create a very uplifting environment.

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★ 3

Been working out a crunch for a few years now and to be honest I only do so because there is no better options in town. The best thing they have going for them is they have equipment I'm looking to use. The staff is mixed with some nice helpful people and a few I wouldn't ask anything of. The prices and fees are worst part, being the most expensive place in town and now they have a 2 dollar processing fee they add on every month in addition to the monthly payment. There is also a 60 dollar down grade fee for going from a higher membership to the basic. The building is a little older and always seems that something is broken or leaking they do fix the issues as they pop up. The last good thing they have going for them is they provided daycare if you pay for the top membership is helpful when the kids are out of school. Overall I would give the rating a 3-3.5.

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★ 5

The gym, now under new management, has seen remarkable improvements—it’s been leaps and bounds better than ever before. I’m genuinely happy to be back and excited for what’s ahead.

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★ 5

Gym is improving daily. This new management team appears to be making all the right moves and valuing the member experience. Best gym in town.

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★ 5

Equipment, environment is good. Big issue is the original owners guaranteed 24/7 availability. The new owners cut the hours, then after the hurricane they cut the hours even more . So we went from a 5 star to 3 star or less in a month. Lots of members talk about moving on. . Feels like they are trying to lose members. Tax right off maybe. Anyway hopefully they can figure it out or sale to someone who can.

Edit- New management seems to be making positive changes.

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★ 5

I love going to Crunch! Great atmosphere & kind employees. Special s/o to Ana. She has a beautiful smile and an even more beautiful personality. 😍

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★ 5

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★ 1

Great place at first; nice clean facility, friendly staff, easy to sign up. I should have known something would go array. When I had to relocate, I had forgotten to cancel my membership (as there were a ton of other things on my mind moving 1200 miles). I’ve called, emailed, sent information requests & it has become dang near impossible to cancel without being there in person. They’ve been taking $24.99 for over a year. This has to be predatory behavior.

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★ 5

I've really built up a self confidence coming to this gym where I feel no judgement

God bless

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★ 5

Fun, friendly atmosphere.

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★ 5

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★ 5

Back to the basics. Loving this gym

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★ 5

Great equipment and customer service

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★ 5

I came here from planet fitness and I would say I made the right choice, the staff is very nice and inviting, they make you feel welcomed!

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★ 5

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★ 5

I love being a member at Crunch. Kid’s Crunch is a huge plus! The employees are amazing all around! Sarah, the GM is very helpful every time I come in!

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★ 4

Pretty decent gym, great environment and the employees are great.
Ps Sarah is the best GM ever

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★ 5

Best gym in town!

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★ 5

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★ 5

I love this place. Sarah is amazing

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★ 5

Positive environment and great staff

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★ 5

3 years in and having fantastic results.

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★ 5

great place

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★ 5

Crunch Valdosta is a laid back friendly environment, very professional staff that keeps the facility clean and cluttered free. I enjoy working out here.

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★ 5

By far the best gym I’ve ever been to, and the childcare is amazing!!!

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★ 4

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★ 5

Very nice environment and great equipment

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★ 5

Gym has everything I need. Great environment. Great people.

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★ 5

Great staff and always happy. I love going to them for a great workout

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★ 5

Love the atmosphere and great customer service from the staff!

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★ 4

Great place to work out with great environment and staff. Would recommend.

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★ 5

Excellent management. Very cool gym.

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★ 3

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★ 1

Very rude staff and always dirty.

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★ 2

Me encanta solo quiero saber si lo puedo usar en otros estados de USA

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★ 1

I never signed an agreement with crunch fitness & had never stepped foot into the gym yet they refuse to cancel my membership.

In December I received 2 notices that I apparently owed crunch money despite never having been there. I called and was told I would need to come in in person to do anything about it. So I went to Crunch Fitness in Valdosta in-person and spoke to a lady who stated she was the assistant manager. She informed me that Crunch had purchased my membership from Winnersville Fitness, a nearby gym that closed. She stated that the contract I previously signed with Winnersville gave Crunch the right to buy my membership and continue charging me. I asked to see a copy of the agreement I signed that stated this, and she responded that she did not have it. I was told they do not have access to the contracts from Winnersville. The very contract they are claiming gives them a right to buy my account and charge me for a membership could not be produced. I do not recall this clause being a part of the contract I signed with Winnersville fitness, and they should be able to show that to me, at a minimum. Crunch could not provide evidence that they had the right to buy my account.

I would like to reiterate that I had never stepped foot in that gym in my life until I went to deal with this. I have received NO services from Crunch Fitness, nor did I ever ask for or agree to receive any services from them or agree to pay them for a membership. Furthermore, I would have never agreed to join this gym. One entire wall of the gym is a giant window. On Saturday, while waiting to talk to the assistant manager (as she called 911 over a fight that was breaking out when I arrived), I watched mall walkers stare at people exercising, one man cupping his hands around his eyes and pressing them up to the plexiglass to get a better look. Please excuse my anecdote, but this is a great example of why I would have NEVER agreed to sign up for this gym. This gym is a huge downgrade from Winnersville in my eyes. I do not consider this equivalent to the gym services I previously signed up for at Winnersville years ago.

I later found out the man in the gym about to get in a fight with men leaving the gym (who the lady had called the cops on) WAS THE OWNER OF THE GYM. He was standing there as I asked the assistant manager if there was anyone else I could talk to and she said no she was the only one there.
Do not go here. Any gym that has to force unwilling people into memberships doesn’t deserve to be in business. And the owner is entirely unprofessional & pretty pathetic making his employees pretend he’s not there.

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★ 1

Horrible customer service. Had 3 attempts to cancel/pause membership. They are still taking the money out. When I called yet again, Kia was extremely rude and argumentative then hung up on me.

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★ 1

DO NOT SIGN UP FOR A TRIAL or AT ALL. They have the most predatory policy on cancelation. I have tried to cancel multiple times and been charged extra instead!!!!! They claim the only way to cancel is in person which is absurd it's 2025! They are just stealing money and ignoring when their customers are trying to cancel.

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★ 1

New management came in and changed the hours to close ridiculously early Though many of us signed up for crunch because it was open 24 hours. As someone in the service Industry I can’t even go to the gym anymore. And on top of that, make it extremely impossible for you to cancel your membership.

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★ 5

As a newcomer, stepping into a new gym can be intimidating, but Crunch Fitness in Valdosta, GA, has made my experience incredibly positive and welcoming from day one. The staff is friendly, helpful, and creates an overall atmosphere of encouragement and motivation. The energy in this gym is contagious!

One of the standout features for me is the vast array of equipment available, which accommodates all fitness levels and workout preferences. In addition to the equipment, they offer a fantastic variety of fun and engaging classes that make fitness enjoyable. Since I love music, the Zumba class has been a game-changer for me. It’s not only fun but has also helped me reclaim my energy and take back control of my body in a way that feels exciting and empowering.

I wholeheartedly recommend Crunch Fitness to anyone looking for a gym that truly encompasses everything needed to achieve fitness goals. Their supportive environment encourages growth beyond physical strength—it’s about mental resilience too. A special shoutout to Logan, who was incredibly helpful in answering all my initial questions and making my transition into this new lifestyle smooth and enjoyable.

Thank you, Crunch Fitness, for inspiring me daily to push myself harder and for making this journey so rewarding!

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★ 1

If I could give zero stars I would. My son attempted to cancel his membership when he moved to Atlanta in January 2023. No luck.

I have called the local office multiple times, the last two being August and November of 2024. He finally had to close out the checking account they were charging every month since he moved to stop from continuing to be charged. Now they have threatened to turn him over to collections.

I called again today, both the corporate number and the local gym number. They still refuse to cancel the membership over the phone. I was told by Taryn that he either has to drive 3-1/2 hours to so it in person, or write a letter (postage and an envelope, really?)

I rarely post or do reviews, but i am posting in the hopes of preventing others being a victim of this predatory business practice and having to endure the hassle.

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★ 1

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★ 5

Great gym. Some couching can be replaced but overall is a good gym

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★ 5

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★ 1

Terrible company. They will lie to your face about fees, tell you the annual fee will be waged but still charge you for it. They also lied about a membership downgrade fee. I had no choice but to cancel my membership. Absolute garbage, even if you pay for the peak plan, they treat you like a dead raccoon. The manager don’t even have the courage to speak to their customer directly.

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★ 5

Very nice and friendly staff. Clean place to workout

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★ 1

I was sent to collections even tho I have documented proof that my account was supposed to be transferred and that i pay my crunch membership every month. Now they male it very difficult!

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★ 5

Amazing gym great quality.

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★ 5

I like the new technology on the fitness machines 24 hour access to gym personal lockers and the use of taking showers nice staff and the different fitness classes

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★ 5

Best gym!!the ride class is my favorite!! 💪🦵💚

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★ 5

Marga is the best!

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★ 5

Best gym ever it ìs anymore you will never forget and the staffing are very supportive I love crunch fitness.

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★ 5

The new ownership has made a huge difference in this gym. From the front desk, childcare, trainers and instructors it is an amazing place. My children love going and playing in kids crunch and love all the workers, I have finally learned to step out of my comfort zone and try group fitness and I strongly urge you to try a class with Taryn! She truly cares about each person in her class and wants you to do good and love doing it.

Source: Google

★ 5

Love Raquel! My girl. She is always so positive and helpful 🫶

Source: Google

★ 5

Very helpful staff

Source: Google

★ 4

I was meet today by Logan and she was super friendly and helpful. Gave me plenty of info

Source: Google

★ 5

Fantastic gym. Wow I am impressed.
Logan was great getting us signed up. Pur little guy is in love with childcare.

Source: Google

★ 5

The gym is GREAT! Everyone is super friendly and the staff are very professional. Logan was very helpful and i enjoyed the experience!

Source: Google

★ 5

Great staff, Logan at the desk is awesome 👏🏼, great equipment.

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★ 5

Great gym friendly staff Logan at the front desk is very helpful

Source: Google

★ 5

Just finished a 3 day trial and absolutely loved the atmosphere and what the gym offered! Thank you Logan for helping me get everything in order for my membership 🤍 they also have child care in the mornings and afternoons!

Source: Google

★ 5

Source: Google

★ 5

Marga and DaRon where excellent in helping me with my the membership. Always kind and welcoming. Looking for a Great Gym come here see them

Source: Google

★ 5

I honestly was not having the best day today. I just wanted to hurry up and get my work out done and go home. When I walked in Logan immediately greeted me and made me feel on top of the world. She went above and beyond to start a conversation with me, up lift me, and encouraged me to have a great work out. She is an outstanding employee that truly puts the customers first and is dedicated to making us feel welcome. She has single handedly changed the way I view the gym. Can’t wait to come back tomorrow!

Source: Google

★ 5

Raquel and Logan are awesome! Love Crunch!

Source: Google

★ 1

Don't sign up. It's way too overfilled with memberships. You can't get any equipment in the afternoon. They charge you 1.08 for a 25 cent water. I signed up for $1.00 trial. I tried to cancel 2 weeks later they are trying charge annual and another 30 days. Just go to planet fitness.

Source: Google

★ 5

Source: Google

★ 1

I have been a member of Crunch two times. I have currently been a member for about eight months. I stopped using the stand up tanning beds because the machines never have all the bulbs working. I complained to employees on several occasions and nothing ever changed. I stopped using them. The A/C on one end of the gym has not worked since I joined this time. Recently red machines were added without enough weights to cover them being used without hunting for weights. The machines do not sit level on the floor, so when they are used they rock. The blue and black machines do not have enough weights for them either. The mens bathroom is absolutely disgusting and smells like urine. The roof has leaked water for a long time. I went to the gym at 4:30 am today and there was standing water on the floor around about 20 different machines with buckets spread around the floor trying to catch the water. The gym was closed at about 5:30 am due to the water on the floor. I asked why the roof had not been repaired prior to the rain last night. I was advised the roof was damaged from the hurricane. I said that was not exactly truthful because the roof has been leaking for years. The buckets were put out every time it rained. The gym area where the free weights and machines are is not extremely dirty, however it should been cleaned. The big Crunch fan on the ceiling has not been cleaned in a very long time. The dirt is 1 to 2 inches thick on it. (Turn it off and look.) I would not recommend a member ship to this gym to anyone. I have a video of the gym this morning.

Source: Google

★ 3

Crunch Fitness at Valdosta has really let me down with the changes made by the new owners. When I first signed up, one of the main perks was that they were open 24/7, allowing me to work out whenever it suited my schedule. Now, that's no longer an option, and it's really frustrating. On top of that, they’ve scaled back on group classes, which is disappointing, especially since it appears they don’t offer anything on Sundays anymore. Sundays are actually the only day I can catch a class, so when I went to sign up hoping to join a yoga class today, it was frustrating to realize they’ve cut that too.

While I’ll keep my membership for now, since it’s still a nice gym with good equipment, and I genuinely like working out there. These changes feel like a downgrade from what I originally signed up for. My wife and I are both sticking around, but it’s disappointing to see the quality of service reduced under the new ownership.

Source: Google

★ 5

I've been a member of Crunch for almost 3 years, and the service has always been top tier! I especially love the group fitness classes with Taryn and Angel. Their energy is very uplifting, and you're always guaranteed a good sweat.

Source: Google

★ 5

Crunch classes are fun and you get a great workout in just 30min

Source: Google

★ 1

New changes are disappointing... Would like to see changes made.

1. Gym is no longer 24/7 due to "maintaining the gym". This can be achieved during the not busy hours of the day/night.
2. Will not honor the previous contract when I signed up stating that my rate won't go up. Was told this was because the previous owner wasn't doing things how they wanted to. This still needs to be honored.
3. Raised monthly rate without letting me know. If you are going to raise the rates there needs to be transparency. This was done in a very sly way.
4. Closes early on weekends. Why do we have special hours on weekends? Smh

Crunch will still be my gym but would like to see honesty and some changes made.

Source: Google

★ 5

I’ve been to six crunch centers across the US, including what’s called the biggest one in the world in Northridge, California. My very favorite is here in my hometown – the Crunch in Valdosta. Three reasons: one. Without fail, the staff greets me on my entrance and most often wishes me a good day on my exit. This staff has the friendliest members of any Crunch I’ve been to. Too. I like the layout the best here. It may be not as big as the one in Northridge, but it feels very logical. Also, some places I visit, they have TVs on without any closed captions. So you have no idea what’s going on. Valdosta does right. Three. This is the big one when it comes to equipment. They have spray tans here. Only one other Crunch had this. I absolutely love the spray tan, and it’s worth the membership by itself. It makes me feel good to work out, and then look good when I’m done! Kudos to the Valdosta Crunch!

Source: Google

★ 5

Source: Google

★ 5

I have been a member of this gym since it opened and enjoy coming here so much. The equipment is top quality, the staff is super friendly and the membership perks are unbeatable!

Source: Google

★ 5

my friends and i stopped by to shower after doing some disaster relief clean up. So grateful for this facility to allow us to shower after such a long day! praying for the recovery of this city❤️‍🩹

Source: Google

★ 1

2024 edit: NEW OWNER: CAN WE GET FUNCTIONING SOAP DISPENSERS IN THE MENS ROOM?

Prices doubled, got worse. I’m outta here

Edit- Men’s locker room is DISGUSTING.

Crunch management, PLEASE have it cleaned more frequently.

This gym could easily be 5 stars BUT the men’s locker room is absolutely disgusting.. ALWAYS. Don’t think I’ve seen it clean once and I’ve been coming here since it opened. Management needs to have the locker rooms cleaned much more frequently. I could go into more detail but I’ll leave it at that- please fix this if you’re reading this, management.
Otherwise the equipment is new and it’s a huge space. Great place to work out.

Source: Google

★ 5

Great gym for a good price. I love the classes and the variety they offer. The instructors are amazing and are very motivating, especially Dana and Mary Clare!!

Source: Google

★ 5

I have been here for less than three months and I am enjoying my time. I come in for group classes. I come in for 5am classes with Ms. Delleese and she makes sure to provide a challenging workout and encouragement along the way.

Source: Google

★ 5

Love the atmosphere

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★ 5

Very nice equipment, crowded however

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★ 5

Love Dana! She is knowledgable, fun, caring, and she will always push you to do your best!

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★ 5

Love the classes. Dana is a
Amazing!!

Source: Google

★ 5

I love going to Dana & Mary Clair’s workout classes!

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★ 5

Dana is the best instructor

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★ 1

Not 24/7 hours as I thought

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★ 1

Gym hours are not as advertised. 10/7/24, not open by 615.

Source: Google

★ 1

This gym used to be the best in valdosta. The new management has really changed it, My rate for a base membership went up from 9.99 a month to now 17.99. They also are not 24 hours anymore. So why are we paying more money for less hours. It was always nice to go after work and school but now that’s not an option because of the hours, I will be looking for a new gym.

Source: Google

★ 5

Such a great environment!

Source: Google

★ 1

Not 24 hours

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★ 5

amazing!

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★ 5

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★ 5

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★ 5

Kyle said so, so I had to

Source: Google

★ 5

Source: Google

★ 1

Updated review due to poor business hours

Source: Google

★ 1

Don't try calling phone don't work apparently

Source: Google

★ 4

Love everything about Crunch except the excessively loud music. 90% of customers bring their own audio to listen to so why have the gym music so loud. It drowns out what we are listening to and is annoying since it’s like listening to two different radio stations at the same time. No music is preferable but keeping the volume low would be a big improvement.

Source: Google

★ 1

No longer 24/7. This must be one of the amazing things the new ownership has to offer.

Source: Google

★ 1

I moved to TX almost a year ago & there isn’t a Crunch close to my new home, so I decided to cancel my membership(finally after being charged $30 every month for a membership I’m not using) only to find out they only accept in store cancellations or I have to send a certified letter in order to cancel my membership. What a hassle!!!

Source: Google

★ 5

Absolutely the bomb dot com!!!
Working out all around charleston without a care in the world.

Group classes im there!!
Publix right next door for the Win!!!
#teamcrunch

Source: Google

★ 5

Source: Google

★ 2

Place is amazing on the weekends! During the week from 3pm to 7pm this place is packed and you cant get a good workout in. If you enjoy standing around waiting for a machine or talking with your bros I recommend going Monday at 4pm.

Source: Google

★ 5

Super nice people and atmosphere

Source: Google

★ 4

As a powerlifter visiting Valdosta I needed a gym to train at. Crunch is the gym I found that would work the best. The facilities were clean the staff was great and the people were pretty chill. If I'm in town again, I'll stop here for my training needs.

Source: Google

★ 4

Good gym and I like the set up. The fact that it's at a mall is a good idea because you can go to the food court afterwards. They have locker rooms and showers and plenty of space for "at home" workouts.

Source: Google

★ 5

I love crunch especially for the day care that's been my excuse not to go to the gym lmao I love that they took that away so now I can't talk myself out of going🤣 10/10 when I move I'm reactivating my membership.

Source: Google

★ 1

Editing review due to change in management:
Still a beautiful facility, but terrible customer service. This place is focused on soliciting and not customer service.

They do not allow the premium members to bring their guests into the gym without providing all of their personal information (email, cell phone, address). They not only harass you via calls and texts, but also harass your guest after they attend. Even when you block the numbers they use, they create a new one. The messages are just pings to join the gym and join the personal trainer program.

Ending my service: I tried emailing, I tried calling, I eventually had to go into the gym after work at 7:30pm to cancel my membership due to moving out of the country. They informed me I could not do so since management had departed at 7pm.
Eventually they finally cancelled my membership, I had email confirmation, BUT MY BANK WAS STILL CHARGED 10 DAYS LATER!

Previous review for beginning of 2021: Amazing facility, great classes, plenty of fun stuff to do. Brand new and well kept

Source: Google

★ 5

Source: Google