★ 5

A huge thumbs up for Ashton who works front desk and always greets me with kindness and great positivity. The world needs more people like Ashton. Thanks Buddy!!!!!

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★ 5

the best employees ever!!!

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★ 1

0/10, there’s roaches and staff is really rude

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★ 1

DO NOT SIGN UP!! THEY HAVE A SCANDAL WHERE YOU CAN NOT CANCEL NO MATTER WHAT YOU DO. They will rack up the debt and then send you to collections. I have tried canceling 3 Times and i’m still being charged. This will be escalated.

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★ 5

Best instructors in the world!

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★ 5

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★ 5

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★ 5

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★ 5

Great gym very friendly people there too
Highly recommended

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★ 5

Maddie was great!!

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★ 5

Pretty good gym!

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★ 5

great community with great energy !

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★ 5

The machines and atmosphere is amazing.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great gym great environment

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★ 5

Just wanted to give a quick shoutout to Ashton at the front desk. This guy is always bringing the best energy every single day. It’s not just me — you can tell he lifts up the whole vibe for everyone that walks in. We seriously need more people like that in the world. Massive respect to him for always showing up with that kind of attitude.

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★ 5

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★ 5

Nice and clean location with a friendly staff!

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★ 5

Best gym in West Cobb. Great staff, super clean environment. Must go to

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★ 5

This is the best gym! They have the nicest staff and an amazing atmosphere! Highly recommend😊

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★ 5

Crunch gym has provided me with what I needed to get started back into working out. I'm especially grateful for my incredible trainer, Erik Mortensen. I like his knowledge he has about what it takes to build my strength and endurance slowly. He's a great asset to the gym. Everyone is always so friendly. I do think corporate sends too many emails though. I know they have to market a lot.

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★ 4

Amazing facility, with the best personal trainers, and great equipment .

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★ 5

Great intro, def recommend. The staff is exceptional and knowledgeable. One of the best gym environments I have been too and the HIIT classes make the membership more than the worth it.

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★ 5

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★ 5

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★ 5

Maddie is great!

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★ 5

amazing place!

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★ 5

Great place to workout and stay in shape.

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★ 5

Great gym, amazing staff

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★ 5

This is the best Crunch in the area! Love coming everytime! Been a member since 2021!

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★ 5

best crunch location by far, great layout and staff.

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★ 5

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★ 5

Best gym in GA! great environment, great people!

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★ 5

Love it

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★ 5

Awesome gym. All the people up front are welcoming and fun to talk to. Very engaging gym where you can make friends too. They have everything you need.

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★ 5

Staff members are very friendly, great equipment, variety of workout equipment. Great gym overall.

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★ 4

Great place to work out

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★ 5

goat gym

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★ 5

Great staff and clean gym!

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★ 5

I've been going to Crunch West Cobb for almost 3 years now and its a major upgrade over La Fitness. The gym is always clean, machines don't stay broken for months and Ashton who works at the front desk is always very courteous and helpful. 5 🌟 experience!

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★ 5

Love this gym , the equipment is always clean and well-maintained and the stuff super friendly and encouraging. The atmosphere motivating without being intimidating . Definitely great place for workout .

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★ 5

Professional and clean, great environment

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★ 5

Been coming for a long time, never a bad time.

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★ 5

Love this gym!

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★ 5

Very clean gym, machines are up to date

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★ 5

Maddie was a great person knew everything about the gym I appreciate you for signing me up .... Thank you crunch for having somebody like Maddie in the building she needs a raise

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★ 5

Really recommend this Crunch location. In my opinion it has the best facilities and staff. And definitely do some of the personal training here, Jamal is the best!

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★ 5

Perfect workouts. Always had a great time there.
Personally I recommend working with Jamal. He’s very friendly and his workout sessions are great :)

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★ 5

I’ve enjoyed going to Crunch, west Cobb. The people are friendly and welcoming. My personal trainer Ali Salameh, is the best. He worked out a plan that took my issues into consideration. A well thought out plan that increased my stamina and strength. Ali is always amazing

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★ 5

Currently in the process of looking for a gym. Came here for the first time. We came at a busy hour after 5. While busy, the gym wasn’t too packed and people were mindful of each others space. It was not an intimidating space for a beginner. Staff is very friendly and informative. Looking forward to start my fitness journey here.

Update: Still here and going strong. I’ve been in personal training with Ariani B. and she has been so great! Very motivating, knowledgeable, patient, kind, and easy to work with. I’ve been seeing results and just feel much better in my body overall. Couldn’t ask for a better trainer! Thanks, Ari!!

And special shoutout to the staff upfront, particularly Maddy, Khila, Jason, and Dawson who are always welcoming, friendly, and encouraging!

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★ 1

The worst gym I have been to. Always crowded, smells bad, sauna is about 75 degrees. Back in the summer, I got groped while changing in the locker room and when I went to an employee, he said “that’s just the Crunch way.” After all this, I was charged $80 for canceling my $15/month membership. DO NOT GO HERE

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★ 5

Schnaider is an excellent trainer. He is very attentive and patient. I feel that he encourages me to achieve the results I want. Crunch, you did a great job hiring him.

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★ 1

Rude, Unhelpful, and Completely Unreasonable.

I was a member at the Crunch Fitness Dallas Highway location, and this whole cancellation process has been a mess. Before moving out of state, I tried to cancel my membership but was told it could only be done in person (I signed up online mind you).
Fortunately I was able to visit Tucker location in person before my move, and the staff there told me I could just suspend my account until I got settled and confirmed whether there was a Crunch within driving distance of my new home in North Carolina. That sounded fair at the time, so I agreed.

Fast forward, my account reactivated on the 15th, and barely a week later I was told I had to pay for the entire month before I could cancel or transfer it. When I called to explain my situation, the rep immediately said my account would be sent to collections if I didn’t pay. No understanding, no effort to help, just threats. And since Crunch doesn’t let you cancel over the phone, it basically means I’d have to drive back to Georgia just to fix this.

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★ 5

Personal training with Schnaider has been awesome! He’s a great time and he’s always pushing me to try new things in the gym!

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★ 3

MUSIC TOO LOUD

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★ 5

I’ve been coming to this Crunch for over a year and a half. The front staff is always smiling and friendly. They know I love to use the hydro massage beds after my workout and when I approach the counter they are already keying one up for me before I can ask.

I’ve been training with Ali Salameh since last March and really enjoy working with him. Every month we have our measurements and check in, and he is constantly fine tuning my workout plan. He pushes me to work harder and be stronger, while also always making sure there’s no physical discomfort from my back and wrist/elbow issues. We talk about nutrition and physical activity, but also things like soccer and video games to distract me from reps. I can’t recommend him as a trainer enough, he is always extremely professional and encouraging.

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★ 5

West Cobb Crunch Fitness got me out here competing with myself. Leroy don’t play 😅 always got jokes about that waiver I signed like it’s a permission slip for pain. Still, I’m proud of my progress.

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★ 5

When I came to Crunch, I signed up for PT. I was placed with Ari, and she is truly the BEST!!! She pushes me to do better every day, even on the days I am exhausted. She listens and cares, and I am so thankful she is my Trainer! If Ari isn’t your Trainer, you are missing out. Go sign up and request her today!!

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★ 5

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★ 5

Maddie is the best!

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★ 5

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★ 5

West Cobb is the best crunch I have been too. Maddie has helped me a lot when it comes to being inside of the gym. She’s motivated me to keep going and push myself to reach my goals.

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★ 5

Maddie is so amazing! Her customer service is so welcoming always makes me want to come back. she’s super motivating makes me want to hit my goals

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★ 5

I like Crunch. It is close to home, month-to-month membership is reasonably priced and there is a ton of equipment and classes to choose from.

My personal trainer Ali Salameh is awesome! He has kept me motivated and sticking to the program. He advises me on nutrition and teaches right form and technique and updates plans regularly to keep things fresh. I give Ali and the West Cobb Two enthusiastic Thumbs Up!

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★ 5

Great gym a lot of good machines great workers and community!

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★ 4

Great gym. The front desk workers as well as the trainers are all so nice and helpful

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★ 5

Great clean and friendly atmosphere. My personal trainer Leroy is awesome to work with i get a great workout every time

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★ 5

This is an awesome gym. My personal trainer Leroy is amazing. I definitely West cobb and Leroy if you want to get your body right.

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★ 5

Great support and experience. Maddie was great and very helpful and supportive!!

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★ 5

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★ 5

The facility is well kept. The bathrooms are put together. The front desk is a smart, attentive, and beautiful staff to greet you for an hour of pain.
Love this place.

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★ 5

I love working out !

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★ 5

Coach schnaider is litterally THE BEST trainer at West cobb, ive achieved my goals. never felt as amazing as i am now!

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★ 5

Working with Schnaider as my trainer has been an amazing experience! I've gained 10lbs of lean muscle mass since I've started!

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★ 5

Great gym. Friendly, knowledgeable staff. Brian G., my trainer, really knows his stuff.

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★ 5

Great experience again today with my trainer Brian Gutierrez. I’ve been working with Brian for over a month and really appreciate his knowledge and coaching. He is very careful to ensure I focus on proper and consistent form to ensure I get the most out of the training.

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★ 5

Zack is the best! Very knowledgeable and makes the workout custom for each customer. The results speak for themselves. Makes the experience enjoyable and meets you where you are at while pushing you to go further.

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★ 1

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★ 5

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★ 1

Terrible with billing!!! Won't refund for service even though cancelled!!!

Although the facility is quite nice, I have had nothing but trouble with their billing and fees since signing up. I have been double billed, billed for services I do not have and then have had to fight tooth and nail for refunds. I have had to go through my bank to try and block payments etc. It got so bad at one point that a trainer literally paid me back personally because Crunch couldn't resolve the mistake. No matter who I talk to at the facility, it's always someone else's problem and of course the manager is never in. It's so frustrating that I am now cancelling my membership.

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★ 1

Beware! I tore my meniscus and it typically takes 6-8months. They would not let you cancel. Emailed and called them multiple times. They won’t listen. Their website won’t work. Customer care is deaf. Most insensitive folks ever!

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★ 1

I would not give this gym your business. Closed my account after fraudulent training fees added when I never signed up 2 years ago. Now gym membership fees just started deducting again!!!

The gym denies any involvement do to them using a third party billing company. Took 3 months for this to be resolved after almost a $1000 dollars was taken from my account the first time this happened. Now it started the recurring gym membership fees for a kid that’s not mine and his mother also cancelled his account two years ago as well. Bad business

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★ 1

Edit: I left the gym after I had my baby came back to try Zumba. I signed up for a free trial. I was told I could not do that by a employee. I had to sign up again. You are just a number to this gym.

I’ve been going to crunch west cobb since they opened. I joined because of Jocelyn. She teaches a high energy Zumba class every Wednesday. I have been attending her classes for over 7 years now. I’ve never left her class with a dry shirt. She is very personal and introduces herself to everyone in the class. If you have questions regarding a dance step she will teach you the step sequence after class. The most important thing she says at the beginning of class is just have fun. Join her class I guarantee you will have fun and be an expert salsa dancer lol.

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★ 5

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★ 5

I worked with Maddie, she was super helpful, and very knowledgeable

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★ 5

Super friendly staff and lots of options for classes (especially for this area). Khila helped us get signed up and she was so nice and helpful!

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★ 5

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★ 5

I like this crunch! The staff are so nice and friendly, also Denice Lopez classes are the bestttt!!! She makes sure that everyone is involved in the class and enjoying it. You will enjoy and do your cardio at the same time, I love it!!!!

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★ 5

Crunch is an amazing gym and has a great environment that feels safe from judgement. Also, Denice Lopez, Zumba instructor and ride instructor, is an excellent instructor and always makes sure that you are pushing yourself to do your best all while still making the class extremely fun.

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★ 5

The Ride class with Denice Lopez is my favorite! So upbeat and so much fun. The best way to get my cardio in!

Getting started at Crunch! Had an amazing experience with Maddie!

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★ 5

Awesome gym. Even better when you get the extreme pleasure of Denice Lopez Zumba and ride you won’t regret it!!! It’s an experience you’ll never forget she is the the energy and motivation you need.

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★ 5

The motivation for me to go to the gym has always been my Zumba class, because it’s not just any class is the best class.
What makes it special is the instructor, Denise López, who inspires everyone with joy, her dedication, her passion, and above all, her love, which makes this complete hour the most beautiful part of the day.
Denise is a friend to everyone; with her, we all feel like friends and that no differences exist.
May God greatly bless my dear friend, Denise López ❤️.
Having her as part of the instructors was the best choice crunch fitness ever made.

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★ 5

Great place and love Denice zumba class. She is th best!

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★ 5

Denice Lopez is an amazing Zumba instructor she always has a nice smile, makes her clients feel welcome and has a lot of energy and motivation

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★ 5

The experience was amazing. I love the gym. And thank so much Denise Lopez Zumba for everything

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★ 3

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★ 5

Estoy demasiado feliz porque en crunch fitness west cobb encontré a la mejor instructora de zumba y spinning DEICE LÓPEZ su energía me contangia su alegría es única nos transmite felicidad cada clase es un rayo de esperanza y felicidad ella es nuestra TERAPIA nos anima a seguir adelante cuando nos sentimos sin ánimos ella es un RAYITO DE LUZ gracias por tener ese trato personalizado con cada uno de nosotros te amamos Denice

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★ 5

Love the Gym Denice Lopez Zumba and Ride classes are my favorite part!

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★ 5

Denice is an awesome Zumba instructor over here! She knows how to lead the room and get people pumped up

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★ 5

Love the classes, especially HIIT and Ride. Also, there is plenty of space and equipment. Staff is friendly and instructors are awesome!

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★ 5

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★ 1

Stay away! The person that tried to sign me up significantly overcharged me and I’ve spent 3 years trying to fix that mistake. I sent emails, called, went in person and was always told a manager wasn’t available to help. Finally, after this happening for 4 months I disputed the charges with my bank and then they turned me into collections. I never even signed a contract! This experience here ruined the entire Crunch brand for me and I would never go to any of their gyms again.

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★ 5

Maddie was very polite and nice there is very good costumer service here too love this place

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★ 5

I really love this location! I take the 5:30 am HIIT classes with Jessica on Mondays, she is amazing! Lori on Thursdays and she is awesome! I LOVE Zumba with Denice Lopez on Friday nights! Her energy is amazing! Also Zumba with Denise Brasil on Mondays is amazing too!

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★ 5

Khila was the best. Great energy and amazing to be around. Definitely made my experience!

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★ 5

Sus clases de ZUMBA son mis favoritas 💯💃 son muy divertidas 🥳 baila increíble 🤩
DENICE LÓPEZ

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★ 5

Best classes ever at Crunch Fitness. Check out the ride classes taught by Denice Lopez
Great workouts

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★ 5

Hey this is great gym with a great energy! Love the front desk folk and especially love the cycle and Zumba classes with Denice Lopez! Unforgettable energy and fun!

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★ 5

I've been going to this gym for a year and have a great experience.

I've taken classes with Dennis Lopez and she is awesome. "High-Energy Zumba Class with Dennis Lopez"

I love going to Dennis's class, I had so much fun at Dennis Lopez's Zumba class at Crunch!

Dennis Lopez brought so much energy to the class that it was impossible to keep from moving.

The class was well structured, with a great mix of fast and slow tracks. Dennis Lopez gave clear instructions and variations for different fitness levels, which made everyone feel great.

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★ 2

Honestly I wish Crunch would stop showing the news on the TVs. When I’m at the gym I’d like to disconnect from the world. I don’t want to be working out and look up and see tragic stuff happening. I wish they would stick to tv shows or movies or even cartoons. It would be more enjoyable.

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★ 5

I’ve been going to this gym for a month and I have had very good experience
I took classes with Denice Lopez and she is amazing

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★ 5

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★ 5

I love this place, the staff is very friendly and the place is clean; but what I love the most is Denice Lopez and her classes: Zumba and The Ride. Denice is very energetic and fun. I love her, she has such a lovely personality.

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★ 5

Encontré la motivación perfecta para venir al gym y disfrutarlo !! La clase de ride con Denice López es lo máximo. Súper dinámico y buena vibra. Se los recomiendo

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★ 5

I like Denice Lopez, the instructor of Zumba class, she is from my country Venezuela and she has the music on her spirit, she has a very stusiatic smile and she dance fantastic. Also I’m enjoying the spiding class with her.
Thanks for having her on the gym.

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★ 5

I enjoy this gym. Great folks and equipment. Fun times in Denice Lopez's zumba and spin classes!

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★ 5

Denice Lopez have lots of energy, your Zumba class is really fun, thank you for all your support..

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★ 5

I have taken several ride or cycling classes at this Crunch Fitness in West Cobb. Denice Lopez is a great instructor. Her classes are full of great energy and music which makes the workout very fun and enjoyable. Would encourage anyone who enjoys a great workout to take one of her classes.

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★ 5

Mi comentario es sobre las clases son sumamente interesantes me gustan mucho todas pero mi preferencia es por clases de Zumba especial con DENICE LÓPEZ ella es lo máximo que es carismática y excelente entrenadora muy comunicadora en sus clases siempre está pendiente de que siempre estemos interesados en que los estamos haciendo bien que nos olvidemos del artes diario ella es tan linda de alma es mi persona favorita dentro de los entrenadores de gimnasio siempre comprometidas con sus clases y eso para mí es muy importante saber que se incluya en mis crecimientos.

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★ 5

Zumba class with Denise Lopez she was amazing loved it! would recommend her to anyone she’s great !

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★ 5

I’ve really enjoyed working with the Jess P at Crunch. She is friendly, knowledgeable, and always willing to help with questions or technique. She makes sure workouts are safe but still challenging, and she knows how to push you without being over the top.

What stands out most is how motivating and supportive she is and it makes a huge difference when you actually look forward to going to the gym. I’ve seen great progress since starting here and highly recommend her to anyone looking for guidance and results.

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★ 5

Thanks to Jess P, Penny, Angie and LaTanya- I’ve seen real improvements in my strength, endurance, and confidence. I highly recommend them to anyone looking to take their fitness to the next level, whether you're a complete beginner or an experienced athlete. Tread n shed, spin, barbell and hot athlete, they are the BEST!

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★ 5

This gym is excellent, not only because of the machines and the wide variety of classes, but also because of the way people are treated here. Still, I have to highlight my absolute favorite cardio class: Ride with Denice Lopez on Wednesdays at 7:00 PM. She always welcomes us with joy and kindness, takes the time to help everyone, and has the best playlist—you can even send her your favorite song and she’ll add it in!
I also have to add that Denice inspired and motivated me to join her Zumba classes. That’s a whole different level dancing, sweating, laughing, and sharing all at once! Her playlist is always full of variety, and she makes every class feel extra special. Honestly, it’s the best Zumba in the world!
I highly recommend this gym and the phenomenal instructor Denice Lopez.

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★ 5

Crunch West Cobb is wonderful! The people here are kind, helpful, and welcoming. Even though I don’t have a membership and only came as a visitor, I was truly impressed by the amazing staff.
I especially have to highlight Denice Lopez’s Zumba and Ride classes—they were incredible! Denice is very professional, attentive, and patient when teaching. She welcomes everyone with hugs and smiles, and you can feel her genuine care. She treats everyone like family, and it’s amazing how one instructor can change your whole day with her energy!
Congratulations to you, Denice, and congratulations to Crunch for having chosen such an exceptional person. And even though she’s not a personal trainer, she still goes out of her way to help everyone with their exercises. Absolutely outstanding!

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★ 5

Loveee taking Denice Lopez’s zumba class!!!! High energy class with the best vibes!! Never a dull moment in that class. Definitely recommend joining with the access to the classes!! Hot pilates class is also addictive!!

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★ 5

Very friendly staff. The trainers are knowledgeable and the classes will push you. Zumba and Spin with Denice Lopez if full of energy. She is very inviting and treats everyone like family. I highly recommend her.

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★ 5

Llevo dos años y varios meses asistiendo al gimnasio y es una terapia maravillosa para mí. Tienen maestras excelentes, varias son bilingües. Me encanta la clase de Zumba con Denisse López. Mientras bailas renuevas tu energía positiva y mantienes tu cuerpo saludable. Ella es muy carismática

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★ 5

Go to Dawson with your memberships needs he got me excited to reach my goals with the kickoff and I’m ready to start! And also go check out the Zumba in the back that’s ran by the amazing Denice Lopez!! 💪🏽

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★ 5

I enjoy the workout at Crunch, I love the zumba with Denice Lopes,Yoga with Cathy, fitness with Mickey and hit pop with Rae.

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★ 5

Hoy fui al gym Crunch y participé en la clase de Zumba con la coordinadora Denice López. La experiencia estuvo súper fina, llena de energía positiva y muy divertida.

Quiero resaltar a Denice porque tiene un carisma increíble, motiva a todos y hace que la clase sea dinámica y entretenida. Se nota su dedicación y la manera en que conecta con los participantes.

Definitivamente, una experiencia excelente que recomiendo al 100%. ¡Quedé motivado para seguir asistiendo!

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★ 5

I chose Crunch West Cobb because
It was not only because I could use various instruments, but also because the instructors were so talented and kind.
In particular, Denice Lopez of the zumba class is kind, but when she attends her class, she feels full of energy and energy. If you follow the rhythm of Latin, you will feel like you are in South America. If you follow the zumba, you will be excited and move more, and if you sweat, you will find that you can naturally manage your weight.

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★ 5

Denice López Zumba class It's amazing ! If you want to have fun, exercise, and feel the music, schedule your class now.

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★ 5

All the staff and instructors at this location are great! Everyone is always very welcoming and cheerful. I would like to give a special shout out to Denice Lopez she does ride class on Wednesday nights and Zumba she is amazing! Always a fun time in her class and she brings the energy!

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★ 5

Mencanta mucho el gimnasio y me gusta mucho las clases de de zumba con Denice López

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★ 5

The best Crunch
And with the best coach, Denice López, excellent Zumba and Ride classes

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★ 5

Happy place!!! ❤️ Denise Lopes my favorite class!! Bike and zumba

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★ 5

The gym is great, clean and good and atmosphere , especially i really like my instructor Denise Lopez, i love her energy , she really cares about her students.❤️

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★ 5

What a great 😊 Zumba and rider instructor ever Denice Lopez my mentor , great friend and her smile 😃 I love every step and movements with love and passion ;she follows to the heaven 🙏I’m blessed with her

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★ 1

Worst place to work out never work out here again

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★ 5

The staff at Crunch West Cobb is outstanding—always friendly, helpful, and professional. I especially want to recognize instructor Denice Lopez, who is an incredible motivator and a top-notch instructor for both Zumba and Ride. She has a special way of making everyone feel welcome and comfortable, while sharing her knowledge to guide us through each class. Her energy, passion, and positivity make every workout an amazing experience!

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★ 5

Love this place. Clean and organized, great classes. Love Denice, the zumba and ride instructor! Her classes are so full of energy and always fun!!!

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★ 5

Love this location. Very clean and organized. I especially love zumba and ride. The instructor, Denice is a very kind and excellent instructor, love all her classes!

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★ 5

Crunch West Cobb is excellent! I especially want to highlight instructor Denice Lopez—an amazing motivator and instructor for both Zumba and Ride. She always makes us feel welcome, is genuinely willing to help every participant without expecting anything in return, and leads with true human values. Her energy and positivity inspire us every class!

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★ 5

The Ride and Zumba with Denice Lopez are super great classes! The energy is the best - great workout!I highly revommend!

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★ 1

Terrible company.

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★ 5

Muy agradecida con mi instructora Denice López , por su apoyo en mi proceso para mejorar mi condiccion física , excelentes clases , (zumba , ride )🙏👌🚲🎼muchas gracias

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★ 5

Excelente gimnasio, muy buen ambiente. La clase de Zumba con Denice es súper divertida y la recomiendo como cardio.

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★ 5

La clase de zumba de Denise López, es la mejor los invito a que vayan lunes 10 am y viernes 7 pm ❤️

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★ 5

El gimnasio tiene muy buen ambiente, máquinas en buen estado y un personal siempre dispuesto a ayudar. Quiero resaltar especialmente las clases de Zumba con la profesora Denice López, que son excelentes. Ella transmite mucha energía, hace que la clase sea divertida y a la vez un gran entrenamiento. 100% recomendado para quienes quieran entrenar con buena vibra.

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★ 5

Denise Lopez who does both the Ride class on Wednesday and the Zumba class Mondays and Fridays is amazing. I totally recommend going ! She is so lovely and amazing. Such fun classes

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★ 5

Just joined up, now I’m with the best coach Schnaider, he gives amazing workouts and has a friendly attitude, and really pushes you to be the best👍🏼

Maddy is the best front desk employee, she’s the greatest hype man ever😜 Love the people here overall great vibes!

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★ 1

If you’re looking for a rude and obnoxious confrontational trainer than JESS, is your girl been a member for an extremely long time have used the personal training scale the same scale in multiple crunch locations to weigh myself religiously something that I do often and after maybe 600 times plus of using the scale in multiple locations I’ve had Jess attempt a confrontational standoff about shoes not being allowed and I need to take my shoes off cause I might break it. She does it in a completely unprofessional manner she’s provoking she’s taunting and extremely disrespectful. She’s had clients each time that she’s confronted me with the Take your Off off me and I can’t imagine what they were thinking when she behaved that way during there session. if this is a sort of trainer that resonates with your style, I definitely highly recommend her. When I called the Management to explain the exact same issue with them as well as the practice that they should put a display sign up if they don’t wish to have people use the shoes and that it’s a ridiculous after as many gym visits as I’ve had as well as uses on of that scale to suggest all of a sudden we start taking our shoes off!!! Just put a sign on the scale and the problem is solved. so my feedback on this location it’s gone downhill. They’ve had a high rotation of staff there and it’s a bit high school and immature to say the least.

Source: Google

★ 5

They have had their flaws, but the facilities have everything a professional athlete needs to work out for their strength programs, plus each trainer I've asked for advice from has gone out of their way to give me solid info, even when I'm not paying for a session.

Source: Google

★ 5

Khila was fantastic and deserves a raise ASAP!

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★ 5

Khila was awesome

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★ 1

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★ 5

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★ 5

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★ 5

Gym is clean, roomy and not too busy. Khila and Amanda are wonderful.

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★ 5

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★ 5

Great gym love it!

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★ 5

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★ 5

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★ 5

I train under Johnny Marte! Amazing results. I’m healthier now than I was in college and very middle-aged now :) Thank you. Stephanie

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★ 5

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★ 5

Clean
Great staff. Perfect.

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★ 5

The best ! Facility is very clean and they have exceptional trainers!

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★ 5

Clean with newer equipment and excellent instructors/trainers. If you like to dance check out Rae's "So you think you can't dance " class Sunday mornings at 10am.

Source: Google

★ 5

My trainer Jess at West Cobb Crunch is the best!!!

Source: Google

★ 5

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★ 5

I stumbled upon crunch by accident- was actually on my way to palettes in the same shopping center. I was late to palettes so they told me that I couldn’t sit for this session so decided to go back to crunch to see what it was about. It was small business Saturday when I walked in initially so I saw different businesses set up with their tables etc.. that was different … no gym is pushing the businesses of their members so that grabbed my attention but it was also the attentiveness of the people at the front desk . I decided to go in and see what they had to offer and was impressed. Almost every class u can think of from palettes, to cycle, hiit, hot yoga etc.. they also have one on one training which is what I was interested in. I already had a trainer but his questions made me realize I wasn’t 100% with my trainer so I agreed to a g free session.

That free session made me realize how out of shape I was BUT I train three times a week for some time now with my current trainer …. I decided to quit my current gym/trainer and signed up. Their focus on recovery was also impressive. Sauna , massages etc even have a shower and impressive CLEAN locker room …

fast forward this is the top of week 3 and I already see a difference in my legs and my body which was my focus area when I started. Ariani my trainer is a beast. She really understands the body and how to get results QUICKLY … I’m paying more than I was with my old trainer but it’s so worth it. I hit the stair master and sauna after every workout…. I love it here 😍😍

Friendly environment overall
No issues or drama

Source: Google

★ 5

My trainer Zach at West Cobb is AMAZING! I never wanted to work out with a trainer before because I did not have think they cared. Zach proved me wrong. He takes time to listen and customize my plan. Since working with him, I have surpassed my goals and still improving. I highly recommend him and West Cobb

Source: Google

★ 1

I really enjoyed my time here but after being a member for years I go to cancel and find out there is a 30 notice to cancel?????? The fact that someone is canceling and you want to charge them for a yearly due is insane. Also considering they sell it to you as a month to month no cancelation fee situation.

Source: Google

★ 1

Avoid this place like the plague. I signed up for a membership on March 22, 2025, completely unaware of Crunch’s mandatory 120-day minimum commitment, which is intentionally buried in fine print.

On June 4, I visited the West Cobb gym in person to cancel. I was told the cancellation was processed, it wasn’t. On June 24, I checked the app and saw I was still an active member. I called the gym, and suddenly I was told I had to come in again in person, despite already having done so.

So on June 27, while in town for a move, I returned to the gym and was forced to deal with Jason, the so-called “manager.” Let me be clear: Jason is the embodiment of poor leadership and toxic customer service. His energy was rude, arrogant, dismissive, condescending, and confrontational from the start.

I asked Jason to cancel both my membership and my husband’s (after verifying earlier it could be done). He didn’t see the prior cancellation and instead deflected every question I asked. When I requested a printed copy of the membership agreement, Jason sighed and walked off mumbling complaints about me to his staff while reluctantly printing the agreement at another desk. I overheard his pathetic gripe session and walked over to the desk, to break up his rant and move the process forward.

Jason told me I had to give a 30-day notice, pay $42 for each of us, and come back again in 30 days just to finalize cancellation and pay a last fee, which is predatory, unethical process clearly designed to keep charging customers. Even when I offered to pay on the spot to cancel both memberships, Jason refused to take my payment. Yes, he REFUSED to let me pay to end the memberships. That’s when it became crystal clear: this wasn’t about policy. This was about Jason being power-hungry, petty, and unprofessional.

The cherry on top? Even as I exited, I overheard Jason loudly trash-talking me to other staff like a petty child behind a counter. I turned around and confronted him directly, reminding him that his behavior was disgraceful, unprofessional, and an embarrassment to anyone holding a management title.

This nonsense is unacceptable. Jason is unfit to manage a gym, a mop closet, a team, any customer facing role, let alone a business with paying customers. He lacks leadership, basic respect, and emotional maturity.

As an important note, for Veterans or individuals with disabilities who rely on specific machines or equipment for safe and effective workouts—as I do—there’s a strong likelihood that your preferred or necessary equipment will be unavailable or out of service, compromising both accessibility and inclusivity.

Stay far away from this gym. Crunch Fitness West Cobb is a scam in gym clothes. The policies are nothing but a shady money trap. Don’t waste your time, your coins, or your peace.

Source: Google

★ 5

This place is so awesome, Maddie at the front is so nice and informative. I recommend this location to all my friends.

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★ 5

Maddie was a big help

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★ 1

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★ 1

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★ 1

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★ 5

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★ 5

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★ 5

Love the gym! Dawson was super helpful signing me up!

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★ 5

Maddie was amazing ! Excited about getting started back up !

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★ 5

Dawson was super helpful for the sign up process!

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★ 5

Know a lot of people who go to this gym, & haven't heard any complaints. Only compliments. Can't wait to get back in shape.

Source: Google

★ 1

Went in to the gym in March to cancel (too busy, teens spend more time sitting on the machines texting), was pretty much forced by the manager to "freeze" my account "in case I change my mind". I was told my freeze would end June 11th, and I can cancel anytime in between then. Went in on June 10th to cancel it, and then was told they had to charge me for the month because I didn't give them a 30 days notice. When I asked why that wasn't explained when I was forced to freeze my account, the explanation was oh well that's in your written agreement. Don't get me wrong, I understand written contracts, but for a company to intentionally manipulate a paying member just so they can keep their money (and get more) is absolute bullshit. Matt and the Kennesaw location is a terrible manipulation manager, and the ones at West Cobb are useless.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I’ve had the pleasure of working with Ali Salameh, and I can confidently say he’s been the best personal trainers I’ve ever worked with. From the start, Ali was incredibly patient and easy to work with. He took the time to really understand my fitness goals and limitations, which made the entire experience feel personal and tailored to my needs.

What I appreciate most is that he never rushed our session, his pacing is perfect—challenging when it needs to be. Unlike many trainers who offer cookie-cutter routines, Ali developed a custom plan specifically for me. Every workout felt intentional, and it was clear that he was committed to helping me improve, not just following a generic template.

If you’re looking for someone who will take the time to understand your individual needs and provide focused, well-paced training, Ali is the trainer you want.

Source: Google

★ 5

Maddie at the desk was so helpful!! I resigned up today and can’t wait to be back at the west cobb location

Source: Google

★ 3

i love this gym, but I had a frustrating experience at the gym recently. I approached a machine and noticed a small bag nearby, but there was no one around. I waited for a minute to see if anyone came back, and when no one did, I started my workout. On my second set, a trainer named Ali and a client came over and gestured at me, saying the bag was there to "hold" the machine. I explained that no one was around when I got on and that I had one more set to finish.

Honestly, this practice of leaving personal items to claim equipment—especially in a busy gym—is unacceptable. Trainers should not encourage this kind of behavior, as it disrupts the flow for other members who are trying to get their workout in. A simple rule of thumb: if you're not physically at the machine, it's fair game. I hope management addresses this issue to prevent further frustration for gym-goers.

Source: Google

★ 5

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★ 5

My boy dawson the best.

Source: Google

★ 5

dawson tuff

Source: Google

★ 5

Schnaider is one of the best trainers! HAVE to train with him!

Source: Google