★ 1

If you get a membership and move they continue to charge even after you’ve called multiple times to cancel. If you don’t cancel in person they keep your membership running, even if you’re a member at the Golds Gym where you moved to. Never again will I get a GG membership. Incompetent management.

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★ 1

Run away from this place

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★ 1

Gold’s Gym is disgusting. They don’t care about women’s rights. They should be ashamed of their policy’s.

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★ 5

I love my experience here at Gold's Gym Hamilton Mill! Very clean facility, with a wide variety of machines, and the staff is caring and attentive! Would definitely recommend!

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★ 5

Great atmosphere to workout and great staff!

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★ 1

If I could give this gym -5 stars, I would.

This gym does not care about your health, your well-being, or your experience only your money. The moment you sign up for a membership, you’ll find it nearly impossible to cancel. I’ve been charged nearly $700 despite never stepping foot inside the facility.

I’ve made multiple attempts to cancel, all ignored or denied without any real help. The manager, Kim Stempkowski, has been incredibly rude throughout this process and shows no sense of professionalism or customer service. It honestly makes me question how she’s in this position at all.

Do yourself a favor avoid this place at all costs. There are plenty of other gyms nearby that are transparent, respectful, and far better managed. Don’t make the same mistake I did.

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★ 5

The Gold’s Gym in the Dacula/Auburn area is truly an amazing facility. Seriously seen results and transformations regularly. If you love waking up early with a purpose, this gym is for you! The group classes are where the magic happens—this gym inspired me to go from couch to duathlete! This is my 4th year participating in the Duathlon: 90 minutes of cycling and a 10k run. I absolutely loved it and I’m looking forward to continuing to focus on consistent good health - made easy by this Golds Gym !

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★ 4

They have done many upgrades and even when it's busy you usually don't have to wait on machines. It is usually decently clean. It just looks a little run down from the outside. I would definitely recommend this gym! Staff is nice and always helpful!

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★ 5

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★ 5

Facility was awesome. Had everything I wanted plus some. Boland at the front desk was very helpful and a nice guy. I would definitely go back if in town again.

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★ 5

The best, excellent machines and variety of equipment

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★ 5

Great gym with great equipment. Friendly and welcoming staff

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★ 5

Front desk was really helpful and friendly

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★ 5

This gym is really nice! All equipment is well maintained. They have machines that other gyms don’t. I love this gym!

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★ 5

I really enjoy my time here, best gym I’ve been to thus far. Good vibes, everyone minds their business. They offer numerous classes daily for free! Very welcoming staff as well!

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★ 5

The gym is very clean and well maintained. Very close to my house and meets all my needs. Haven't used the personal trainers yet, but that is in the future.

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★ 5

Gilbert and Jennifer were great! Highly recommend!

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★ 5

I have been a member of Gold's Gym at Hamilton Mill for over 7 years. The staff is friendly and always there to help with any questions. I have worked with a personal trainer during my time at Gold's and find me meeting every goal I set for myself (thank you Andrew!!).
The new equipment is state of the art and fun to use.
There are many classes (Soul Barre with Kelly and Centergy with Sandy are my favorites) and spin classes to choose from that can add to your gym experience.
If your looking for a close knit experience in a gym come check out Gold's Gym at Hamilton Mill.

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★ 5

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★ 5

Amazing company to work with!

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★ 5

Great team, they've been fantastic to work with!

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★ 5

I’ve been a member of Gold’s Gym for a while now, and I have to say the team is incredibly professional and welcoming. From the knowledgeable trainers to the friendly staff, they create an environment that makes working out enjoyable and motivating. The gym is always clean and well-maintained, and they offer a variety of equipment and classes to suit every fitness level. Highly recommend Gold’s Gym for anyone looking to take their fitness journey seriously!

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★ 5

Great gym and super clean!

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★ 5

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★ 5

great gym, very clean. staff is extremely nice

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★ 5

Always great service and the equipment is top notch. They have gym equipment there that I haven’t seen before in my twelve years of weightlifting. It’s also clean and kept up. I have an issue with the bathroom stalls being smaller than a closet, but that isn’t worth taking down the rating. The gym has it where it counts.

As an added bonus, if you’re like me and don’t like going to a gym that has a lot of people filming their every move on the gym floor, this is the right place. You will see it every now and then, but it isn’t crazy like some gyms I have been to. Gym-goers are very polite, friendly, and mind their own business.

In summary, if you’re here to lift and run hard, this is the place for you. I would recommend it to anyone - beginner or expert. You get a gym without a lot of the fluff. People are here to get work done and it shows. Have fun and put in the work.

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★ 5

It’s only been two weeks but I’m pleasantly surprised! I have only done Barre and Power classes, so I can only speak to those. But Jennifer makes it worth getting up in the morning!! The instructions are clear and easy to follow, and it’s a great workout.

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★ 5

It's one of the best gyms to train at! I love the great service provided by the staff. They have excellent personal trainers, the group classes are amazing, the bathrooms are always clean, and there are great spaces for training. The sauna is my favorite! A wonderful fitness community in Dacula.

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★ 5

It's a nice gym the machines are clean. Equipment looks taken well care of nothing looks old everything looks up to date. The class offerings with Bruce Jennifer and the rest are great.

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★ 5

Friendly staff and always cleaned. Definitely recommend if you’re in the area.

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★ 5

Gold’s Gym - Hamilton Mill is a great place for beginners, like me, to experienced workout buffs. I am always greeted with a smile and a hello. I want to give a special shout out to Jennifer class instructor, Jada morning front desk and Heather personal trainer. Thank you for always encouraging me, checking in to see if everything is ok and making me want to get healthier.

If it is your time to start your wellness journey, you have to start someday and somewhere. Why not make it today at Gold’s Gym Hamilton Mill.

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★ 5

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★ 5

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★ 5

Highly qualified certified personal trainers and group instructors! The group classes are excellent!

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★ 5

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★ 5

Great gym open early in the morning to help me get a lift in before school, great staff, awesome machines, free weights, and cardio options, and amazing locker rooms.

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★ 5

I became a member couple of months ago. While all machines and facilities were in an excellent condition, locker room shower heads and sauna room needed maintenance. After I camplained about those, they were fixed, which made me 100% satisfied.

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★ 5

A great gym for legs, chest and back days!!

Good gym energy!!

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★ 5

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★ 5

Staff has been great to work with and the recent renovation make the place feel like new.

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★ 5

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★ 5

Great gym. Clean, lots of space, staff is helpful and personable. The patrons have also all be kind and helpful.

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★ 1

This is the third time that I go to the gym and is close two hours before closing time. There is nothing on the website or on social media saying they are close.

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★ 5

Great gym! They have a great variety and amount of equipment and very clean! Super friendly and helpful staff as well. Love that it has a sauna

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★ 5

Always clean, friendly staff, and machines always kept up with!

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★ 5

Joined in late December and I’m loving the group classes. Instructors are encouraging and supportive! Gym is clean everywhere I look!

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★ 5

Gold’s gym is top tier! The employees are great & it’s so clean in there which I really appreciate! It’s a great gym to join with great equipment!

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★ 5

Great gym! Very clean and top of the line machines!

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★ 2

I left a review on here a while back & removed it due to the manager Rema assuring me changes. However, now that I have cancelled my gym membership officially I’m going to leave this review with my honest opinion about the gym. The front desk, gym equipment, and club pride are fantastic. I However, like I’ve said before I’ve never felt welcomed here by the training staff and certain individuals who work & workout at the gym. Since day one I have done nothing but have been kind to members and staff. I’ve done my best to promote the gym through my social media platforms in the past but was always neglected. I’ve brought many people to workout on day passes as well. Not sure if the gym & members hate powerlifters but I offered to buy a deadlift bar for the gym in the past and was denied due to a liability concern. After speaking with Rema about these issues I was never delivered the rectified promises & gossip had gone around the gym about myself to the point where I no longer felt comfortable working out over there. At one point one of the trainers yelled at me across the gym telling me to keep my tripod 3 feet or less. Not sure if it’s his ego that begged him to address me with such disrespect but it definitely ruined my workout that morning. I’m currently relocating away from this area but I thought it was suffice for me to leave this review because I think people deserve to know what actually happened. It’s time I join a gym where members & trainers respect everyone equally.

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★ 1

Disheartening Experience at Gold’s Gym

I'm writing this review not just to express my disappointment but to raise awareness about a serious issue that seems to be overlooked here; bullying.

Recently, I witnessed a fellow gym-goer being bullied by a group of individuals who seemed more interested in putting others down than in lifting weights. The comments were hurtful, and it was clear that this person was uncomfortable and trying to just get through their workout. It was heartbreaking to see someone in a place that should promote health and positivity being treated so poorly.

Despite the gym's potential to foster a supportive community, I felt there was a lack of intervention from the staff. I expected the trainers and management to step in and address the situation, but instead, it continued unchecked. This kind of behavior creates a toxic environment that drives away members who are simply trying to improve their fitness and mental well-being.

I hope Gold’s gym takes this seriously and implements better policies to promote respect and inclusivity. Gyms should be a safe haven for everyone, regardless of their fitness level or experience. I urge potential members to reconsider if they want to support a place that allows bullying to persist.

In conclusion, I love working out and believe in the importance of community, but until there is a change, I can’t recommend Gold’s gym to anyone who values a respectful and welcoming atmosphere.

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★ 1

Staff enables gym goers to bully and harass newer and younger members. After multiple complaints they still only give warnings due to personal bias.

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★ 5

Love the new equipment in this gym! The staff is super nice and the gym is always clean!

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★ 1

The gym is great, but there have been multiple instances where other members of the gym are very hostile and have disgusting behavior and after contacting staff multiple times, the staff has not taken any steps to fix the issue and it has gotten to the point where it affects the gym environment. I would not recommend this place only because of the fact that the staff does not look after the safety of their members.

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★ 1

Good gym, but definitely a lot to complain about. The staff does not listen to their clients regarding complaints. Young adults and teens are not recommended to go here due to the aggressive behavior of other members. Recommend any other locations to start with your fitness goals and friendly environment.

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★ 5

An amazing gym. Very family oriented and they have activities for people of all ages! Everytime I visit it feels like a second home.

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★ 5

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★ 5

this review is to highlight the amazing manager Rema at golds gym dacula. myself and my family have attended this gym for years. and it’s all a credit to the manager. Making her a manager of this gym was the best decision made because she makes the environment safe, comfortable, and friendly.

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★ 5

I’ve always enjoyed going to golds gym in dacula. Facility is spotless at all times. This facility has a unique staff that helps everyone. Always has a pleasant demeanor. Especially the manager Rema. She is top notch and has been with the company for a long time. I’ve been going to this gym for years and would never go to another gym in the area because of the manager rema.

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★ 5

I have got great customer service from Rema at Gold Gym in Dacula!! She always takes care of all my needs and has awesome customer service!!!

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★ 1

Good gym but the ppl there are very aggressive and disrespectful id be afraid for my teen to work out at this location with out me present … please have your staff do a better job when incidents are notified to them

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★ 1

The gym is nice however there have been multiple instances where other members of the gym are very hostile and after multiple altercations, the staff has not taken any steps to fix the issue and it has gotten to the point where it affects the gym environment and overall workout experience. I would not recommend this place solely off of the fact that the staff does not look after the safety of other paying customers.

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★ 1

Gym is great! But the environment is unsafe for teens and young adults. Very aggressive behavior when it comes to some of the members they don’t have respect towards others. The staff also refuses to revoke memberships no matter how many people complain. Any place will do better than this location

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★ 5

Great gym👍🏼

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★ 5

i appreciate boland so much! he changed my picture so it made me give him a five start.

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★ 5

amazing gym, love the equipment, front desk and trainers all very nice, the management is amazing and the 2 young ladies in management are very nice

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★ 5

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★ 5

Places amazing awesome job on the remodel love the equipment. The staff is an awesome trainers are awesome management Is very helpful in the state of Georgia if not the country thanks Golds Gym

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★ 5

I been a member for years. I love the new look and new equipment. Staff is very friendly and helpful. I work with one of the person trainers ( Andrew ) and he tailer my workouts for what I need to accomplish my goals.. I would recommend him to anyone !!

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★ 5

Andrew is undeniably the top-notch trainer I've ever come across, fully committed to ensuring his clients achieve their desired results from the sessions! The state-of-the-art equipment is truly exceptional. Whether you're aiming for a cardio or strength training session, Golds Gym has got you covered with the perfect equipment.

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★ 5

I’ve had an incredible experience at Golds Gym! From the moment I walk in, I feel welcomed by the friendly staff and vibrant atmosphere. The facilities are top-notch, featuring a wide variety of equipment and classes that cater to all fitness levels.

I want to give a special shout out to the manager, Rema, whose dedication and commitment to member satisfaction makes all the difference!

I also can’t thank my personal trainer, Andrew, enough! He has tailored my workouts to fit my goals, and has kept me motivated every step of the way. His expertise and encouragement have made my fitness journey, enjoyable, and effective.

If you’re looking for a gym that feels like home and provides exceptional support, Golds Gym Hamilton Mill is the place to be!

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★ 5

If you are looking for a gym that has the state of the art equipment and a laid back environment- Stop looking. Gold’s gym in Dacula is nothing less than AMAZING!! If you are in need of a personal trainer because you can’t seem to get the body you want. Stop searching - Andrew is your man! I started with him almost a year ago and I am loving my body. His body looks like ART - I can’t wait for him to start sculpting my body 😁 - He works with other trainers (Heather and Rachel) that are amazing too. Come check it out yourself - you will not be disappointed.

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★ 5

This gym has been so kind to me since I've started coming here! Everyone is always so helpful and supportive! Especially two trainers who have bent over backwards to help me when they can! Whether it's during a session with me or when I just come up to them and ask for any guidance or questions! A Huge Shout Out to Andrew and Heather! Thank you both so much for helping me on my journey. I really appreciate all the effort to continue to hold myself accountable! Upgraded equipment is phenomenal! Love me some Golds Gym! All the negative comments are just people looking for freebies, or wanting things on their time not considering others!
This is a Gym with great trainers, awesome equipment and an Empowering vibe! Visit Golds and ask for Andrew or Heather! 🫶🏻🔥

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★ 5

Phenomenal staff. Phenomenal equipment. Phenomenal atmosphere. There’s nowhere else I’d rather train.

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★ 5

I’ve been working with Andrew as my trainer for over 3 years and he is amazing!. He’s tough but definitely keeps you motivated, accountable and honest. Heather is such a wonderful person, always willing to help and an awesome trainer as well. Premises are always clean, the new equipment and renovation are top notch.

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★ 5

I’ve been going to Gold’s Gym since 2010. The new equipment is amazing. I’ve been working with trainer Andrew Balzer for 4+ years and it’s the best investment I’ve made in myself. He has taught me so much!

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★ 5

I have been a member of Golds Gym for many years! The staff is always welcoming and willing to help. Awesome new equipment.. have had a trainer, for almost 5 years, he is always ready to help me with whatever goals i may have.

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★ 5

Gold’s Gym Hamilton Mill is, hands down, the best gym in the area! I have been a member here for several years now and it has always felt like a small community of friendly people. The trainers are very knowledgeable and the rest of the staff is kind and helpful - even the cleaning crew. All of the brand new equipment is fantastic and has something for everyone, no matter where you are in your fitness journey. If you are looking for a new gym, I highly recommend Golds!

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★ 1

First of all, I absolutely love this gym. I've been a member for years, so I've seen different trainers come and go ( Props to SAVAGE & MARCELL btw) hasn't been a crew as helpful and considerate since they left. I'm well aware that asking a trainer for help when you're not their client, is asking them to provide their services for free. However, I asked one particular trainer for "advice" and was told with the shake of the head (no words)... "NO". If given the chance, I was asking advice on getting my son personal training sessions. My son was new and inexperienced so I was hoping to start his gym journey properly. But since then, he's been embraced by my "gym-family" members and is thriving! Lesson here: A Big Ego can be a B!

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★ 5

I love Golds Gym. This is my second year going to this location, and I love it. Their new equipment motivates you to work out hard. Their trainers such as Andrew and Heather are so professional and motivate you to have a healthier lifestyle. Highly recommend you to try Golds Gym. You won't regret working out at this location.

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★ 5

amazing gym with amazing staff

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★ 5

Top notch equipment & trainers. Amazing management staff. Fantastic community and atmosphere. If you’re looking for a home gym this is the best in Gwinnett.

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★ 5

The Hamilton Mill Gold's Gym has always been my steady go to Gym even though there are so many gyms in the area. The staff is always welcoming and super friendly. They basically know me by name at this point and everyone loves to say hi to my 2 year old. The renovation they did is awesome! It's clean, there's so much space now, and all the new machine are super nice.I'm glad I have so many options and don't have to worry about damaged or lack of equipment. I'm a very happy member!

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★ 5

I’ve been working out here since 2016 and have loved it from day 1. The staff is always friendly and helpful. You can’t beat a classic Golds Gym.

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★ 5

LET ME JUST START OFF WITH- WOW! I have been going to golds gym on and off for about 10 years now.
The new set up of Golds is awesome with all the new equipment! The cleanliness is top tier these days with hard working cleaning staff. AND THE TRAINERS & MANAGEMENT!!! They are incredible- So nice, knowledgeable & professional. HIGHLY RECOMMEND GOLDS GYM in Dacula!

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★ 5

staff is amazing and especially sophia

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★ 5

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★ 1

I stopped by this gym to check on gym membership as well as personal training sessions. The staff was rude and welcoming. Not sure if they just did not want any more clients, or if it was because I was a black female. But the vibes were horrible. I’ll spend my money elsewhere.

I see that they responded that someone reached out to me. They never did. I’m 100% sure that this was because I’m an African-American female. The person I encountered threw out all type of numbers about prices never giving me a brochure or showing me around the gym. When I asked if I can meet the trainer, she said I needed to be a member to set up a consultation, hence the reason why I was there. Money is not an option for me , I literally pulled up in a $200k GWagon that I purchased for my 15 year old daughter. I will not recommend this gym to anyone or anyone who cares if you’re treated based on the color of your skin.

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★ 5

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★ 1

Great gym love coming here to work out but omg was that old lady at the front desk rude and im assuming here probably racist or at the very least afraid of people of color bc of the way she treated my cousin. Wont ever be asking for her help again and i will continue to workout here with zero interactions with her. Best wished to who ever reads this and i will stoop lower.

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★ 5

The new renovation has a much more open layout and rare machines that you don't see in any other surrounding gym. The shoulder, back, vertical leg press, and rear delt machines are a refreshing change. The only thing it needs is more sitting room in the locker rooms.

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★ 4

Best gym I’ve ever step foot into. Only reason I rate it 4 is because they use water instead of milk for their smoothie’s at the smoothie bar so it comes out like a slushee with an iced top layer instead of a thick milky protein shake. :/ Either that or they use too much ice.

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★ 5

We picked golds gym hamilton mill because it was close to where we live! The people are great and helpful. The staff is wonderful its clean and easy layout makes it a dream to work out! I tried there classes and boy are they a workout 10/10 reccomend!

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★ 5

Mrs Kim is always a welcoming face coming. Great atmosphere!

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★ 4

The new equipment they added recently is mostly great and improves the aesthetic of the gym. I do think it is apparent that they got cheap regarding all of the cable attachments. Before they had much better quality attachments.

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★ 5

BLOWN AWAY! I've been a member here since the year they opened, and to be honest, my loyalty was due mostly to it conveniently located. However, the owners absolutely KILLED IT with this recent renovation. Hands down the nicest weight room in all of Gwinnett. CONGRATULATIONS!

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★ 5

Gold's Gym Hamilton Mill... where family and fitness come togerther!

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★ 5

Love the new Golds Gym look in Dacula.

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★ 1

The gym is super packed no matter what
Time you go.

There is no family memberships so I am paying the same price for my 13 year old son.

The female trainers are now wearing BIKINIS and taking photos in the training room which makes us not want to go in the room anymore. It is very weird to work out somewhere where girls are taking photos in their bikinis. They can clearly take these photos in the bathroom instead of making us feel uncomfortable.

There is no paper towels around the gym. Most people will not go out of their way to get paper towels from the tanning area. So machines are not getting clean.

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★ 4

El gimnasio me gusta y tiene buenas maquinas modernas pero hay un solo Gold Gym en el área, 2 horas o 3 horas uno del otro gimnasio, los parqueo no alcanzan para la cantidad de personas que van.

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★ 5

The staff is super friendly. Front disk associates Rosemond and Josh were very welcoming in my first visit. Will be coming back soon.

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★ 5

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★ 5

excellent gym, very good machines and all areas very clean

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★ 1

Worst customer service. V poorly trained front desk staff particularly Scott

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★ 5

I love the renovations and the staff is absolutely awesome!

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★ 3

I’ve been a member since they opened 18+ years ago. Love the new renovations but they need WiFi so you can hear tv on cardio equipment. They also need more early am spin classes not just the 2 time slots. They really need a 530 R30 on the days they aren’t doing the hour class. They also need new equipment. Most has been there since day one and it shows. They also need earlier opening hours on the weekends! Friendly staff and I hope for some major upgrades so I do t move to Body Plex down the street after all these years. Right now I drive past Body Plex to go here in anticipation it will be better!! Can’t wait to see how it turns out!

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★ 4

It’s a good gym. Clean and enough equipment. Try going on off peak hours for better access to machines. Do NOT buy the protein shakes. They are all made with sugar and syrup which is annoying considering you are at a “gym”. I ordered a shake that tasted like chocolate milk. Instead of real bananas they used banana syrup.

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★ 5

Best gym in Gwinnett 💪🏼💪🏼

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★ 5

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★ 2

Unprofessional customer service

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★ 2

Equipment works, staff was rude when I came in to cancel my membership after year because I’m moving

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★ 1

I wanted to become a member of this gym location and in order for me to get the membership, I requested an invoice, or rather a piece of paper with “Golds Gym’ letterhead with location, list of amenities and a quote for 1year membership on this single piece of paper, to have my insurance company send the total amount owed for 1year paid up front, however, the actual General Manager, Joan Ferrara, of the Hamilton mill location treated a possible member, myself, like one of her employees and screamed at me” did you call 1st” and stated to me that she had a phone call that she needed to do and she was busy. It was a simple request to do business with this golds gym location, because as I see it, “permanently closed” has become common with gold’s gym and this general manager is there for the purpose of getting future members to join.
I was very friendly with my request, but Joan Ferrara just did not care about Customer Service.

Added review
I was eventually able to get an Invoice from Joan Ferrante, general manager, and it was very detailed and exactly what was needed. I Appreciate that she took the time to do this and would like to send her a Thank You with this additional follow up review.

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★ 1

Have been charging me for child care for 18 months! I brought my child there for 1 week on spring break then signed me up and would not cancel it! Said it is my fault that they did not cancel it!even though she can see in notes that I asked to cancel in July of 2022. Simply management sucks! Blamed me for all of it

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★ 5

Golds gym in good but you can already make about 2000 grand a month and free housing meaning free rent with the military. Just call the army navy or marines and see how much they pay. Plus we have the gospel the good news of Jesus.

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★ 5

Really good atmosphere. Gym staff are great, Ask for Jennifer, Bruce or Bob! There are more capable staff members but I have worked with these 3 exclusively.

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★ 5

Golds Gym Hamilton Mill is a really well-run place. Far cleaner than other gyms I use. Maintenance is excellent. Classes especially Centergy are particularly good - instructors Sandy, Alison and Danielle are superb. The Centergy class, which is a mix of yoga, pilates and some strengthening exercises, significantly helped my shoulder surgery heal much faster and strengthen - my doctor was amazed at my rapid recovery. Highly recommend.

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★ 2

Great place to workout and motivational environment, Also Friendly staff and service. The recent price changes from $30 to $35 per month is hard to swallow as there have been no noticeable improvements to justify it. The equipment, although functional, is showing signs of aging, detracting from the overall experience. The lack of 24-hour access also puts Gold's Gym at a disadvantage compared to competitors like LA Fitness and Crunch Fitness, who offer more facilities for a similar price. In its current state, I feel the service provided would be better suited to a $25 per month membership fee. Here's hoping Gold's Gym can address these issues and truly shine in the fitness market.

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★ 5

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★ 5

My husband and I joined the Hamilton Mill location in Dec 2022 and have had a great experience. Everything is clean, the equipment well maintained with lots of options. We moved to Atlanta after only 2 mons, so unfortunately we've had to cancel our membership. The General Manager, Joan, assisted me with the cancellation and was absolutely amazing and super helpful. FYI if you sign a contract, there's a $89 early termination fee.

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★ 1

Unprofessional is an understatement here. If I could give 0 stars to this gym I would. I came to visit March 3rd in the afternoon since I pass by the gym occasionally for work. The lady at the front desk was not knowledgeable, felt like my friend was given attitude every question she asked. From the moment we walked in, we did not feel welcome. The gym was gross, and looked like it hasn’t been updated in decades. Do not waste your time and money here and find somewhere to else to workout at.

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★ 1

Worse place ever will never visit here again horrible service poor dirty environment and the management is rude and argumentative about trying. A 3day pass cause they didn't to do work just sit there holding dow n the chairs...

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★ 5

I love this gym! They have a wide assortment of equipment, and the entire building is always very clean. Plus the staff is always so friendly and helpful. I strongly recommend this gym if your ever in the area, and definitely encourage you to take one of their classes the instructors are awesome!

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★ 5

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★ 1

gym is supper dirty and overpacked, the managers are very rude especially the general manager

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★ 5

Great place to work out. Really clean and great staff.

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★ 5

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★ 3

Great equipment, amazing and friendly staff. Would've been 5 stars but NO ONE re-racks their stuff. By the time I finished my workout, I'd put up 350lb worth of plates for other people. Very frustrating.

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★ 5

Been going here for years & love it. Everyone is really friendly. For my workouts, all the equipment needed is there. They seem to stay on top of fixing the machines that break and replacing old equipment. I enjoy it here!

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★ 5

Customer service is great everyone is nice, equipment is nice and have good machines, overall a great workout environment

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★ 5

Great location, friendly staff with convenient hours plus they have child care.
The gym is clean and I never have an issue getting on a machine or free weights and getting my workouts in.

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★ 5

Great gym, plenty of equipment, always super clean and the staff is always friendly! Always enjoy going in for a workout

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★ 5

Great gym and great environment. Super friendly staff and the Kids Club is wonderful! Linda is the best and I trust her with my kids and they always have a blast!

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★ 1

Worst experiences!!! Save yourself, do not try to sign uo here!!! Was signed up online and it stated that $49 for 2 person and local branch will definitely honor that! Sadly, this branch said they are not using that website. Hello, are u Gold Gym?? If not change your name or create a new website!! Went there, the machines so old and out of date! Been trying to cancel the membership in person, they told me i have to email cancellation. I’ve emailed them, no reply and been charging me for 3 month now and no one will not care to contact or cancel my membership even i am never coming back there. Worst worst worst Customer Service ever! If i could give them Zero star, i would!

Source: Google

★ 1

I used to enjoy coming to this gym, now I don’t. The ac has been broken for months and they do not care to fix it. Equipment constantly breaks and everything is run down. Personal trainers take their clients and work out in the most random spots that do not allow other gym members to work out because they’re busy sitting on the equipment. Management honestly doesn’t care for their members. They’re after the money but don’t fix anything. Save your money and find a better gym.

Source: Google

★ 4

This gym does well to please it’s customers while maintaining a solvent business model. Good variety of equipment and classes to choose from. Clean facility with plenty of towels and spray available to wipe down equipment after use. Staff shortages have strained service in all service related shops so some patience and compassion should be extended when instant gratification is not available. My only gripe is towards members not putting weights back in proper location and/or tying up benches as a shelf when not actually using the bench. Pick up after yourselves and this gym is a fantastic facility to join.

Source: Google

★ 5

Fun gym. Everyone minds their business. Lots of machines. Friendly staff and just an overall clean gym

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★ 1

Gym has been going down hill for a very long while now. Have noticed a lot of members leaving. I pay a monthly membership fee which was also for 24hrs and has never went back to 24hrs in over a year, but they don’t mind charging you the same membership fee even knowing they took that benefit away. Constant broken equipment which I have not experienced in other gyms. Not to mention there is another gym franchise that my bill shows now so I’m guessing this golds has sold out like the one in Lawrenceville. This will be my last year at this gym. Do yourself a favor and skip the headache of signing up here.

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★ 5

Love this place. Came in to train an amazing roofing company A&S Roofing and took us there. Well done

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★ 5

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★ 1

Where do I begin with how horrible my experience was? I’ve been a patron of Gold’s Gym on and off for the last 5 years. I had started attending with a member of my immediate family who had been an instructor at the Lawrenceville location for the better part of a decade. For the majority of these 5 years I had an absolutely great time, especially with the team in Lawrenceville. Recently I had been going to this Dacula location with a friend of mine. Management was generally decent for the few times I’ve went there earlier this year. Today, I had gotten around to finally working Gold’s back into my schedule, and went to the same location with the same acquaintance. I wanted to attend with my 15 y/o brother (who has gone before to the LV location), and was fully prepared to shell out for two gym subscriptions. Upon arrival I was told I was unable to sign the waiver for him, despite being of adult age. Although I was disappointed, I decided it shouldn’t ruin my trip. I returned about half an hour later, without my brother. Because I felt that it wasn’t worth paying for a subscription just yet, I used my friends guest pass to sign in, something I had done without issue for the last five years. I was then promptly FOLLOWED into the bathroom by an employee who informed me that “the guest pass isn’t under your name; you’ll need to pay.” Are you drop-dead serious? What is the point of a “guest pass” then? Not only was I turned away once, but I was facing being kicked out a second time, for a service already paid for. I was clearly frustrated, which irritated the employee. He threatened to have his manager speak to me, to which I told him it was fine. I waited for the manager and questioned him on why their practice was inconsistent with other Golds locations, and their own location in the past. “You have to follow the rules” he said. I was absolutely dumbfounded. I have encountered no such rules at other gyms, let alone other golds locations for the last 10 years. I informed him he had just lost my business, and was jeered at as I walked out by the desk manager. I am utterly disgusted that their management would treat a returning customer, let alone family of a long-time instructor like this. Beware, and take your business to Lawrenceville instead. You’ll receive much better treatment.

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★ 5

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★ 5

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★ 5

Great gym! But overcrowded sometimes.

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★ 5

good

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★ 4

Not too crowded. Very clean. Great staff 👍🏼

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★ 1

I joined this gym after being a long time LA fitness member because it was closer to home. It’s not a big gym but I figured I would give it a go. It’s more expensive then I was paying at LA but I figured it’s ok cause I’ll save on driving time. I do miss having more equipment and the classes offered at LA are better and happen more often..... I was still getting a feel for Golds gym when after a couple of months Covid-19 shut everything down including the gym yet I was charged April’s membership but the gym was closed. I tried many, many, many, times to call as did my husband and got a voicemail that said to email them. The email they gave on the recording would bounce back however I had an email from when I signed up so I emailed them there with no reply. After many failed attempts to contact them via phone and email I just figured it was a loss. I called on May 28 to freeze my account and spoke with Joan Ferrante. She said we were able to freeze the account for three months but since the payment for May was pending there is nothing she could do about the payment but her delivery was horribly rude, unprofessional and straight nasty when all that was being asked is if there is anyway we could get out money back. “You can’t call me the day of and expect me to help you” lol I don’t understand why we the “customers” can’t call you the day of asking for help? Makes no sense. Even if there is nothing that can be done (which is doubtful cause this gym seems like they swindle you money at any cost) why not relay the message with some professionalism, tact and class.... well I moved on to the next subject that I had been charged for a month they were closed after many attempts to contact them and she claimed they were there taking calls 8 hours a day which is a down right LIE. She was almost insinuating that I hadn’t tried contacting them. I pulled out the email and dates and told her when I had emailed them and called them and she claimed that no one received a call or email.... I’ve worked in customer service for YEARS and Joan is exactly what they teach you not to be like when you are working in the customer service field. She’s so rude and unprofessional!!..... look all in all even without this Covid situation they over charge and charge a maintenance fee 2x a year. LA fitness doesn’t charge that at all and other gyms only charge this fee once a year.... this gym isn’t even modern or big and doesn’t offer what other gyms do for it to be charging what they do. Don’t get yourself into a headache with the agreements (contract) or being over charged by a mediocre gym. I know now I would rather drive further for a better quality gym and better quality customer service where I know I’m not going to be swindled.....

Source: Google

★ 5

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★ 5

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★ 5

Great place to workout. Friendly staff, tons of equipments and sauna. Good value for your money.

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★ 5

I really love the gym, everything is clean, people is nice and also WE LOVE THE KIDS ROOM; my daughter really have fun in it and the ladies are awesome. Best gym around GA. ❤️❤️❤️

Source: Google

★ 5

I absolutely love my experience at Golds Gym Hamilton mill. I started their 12 week transformation challenge thanks to Stephanie. She works at the childcare and she’s such an awesome soul. I love her energy!!! Super enthusiastic, loving, and caring. Authentic and passionate people like her make the biggest difference when you go into a fitness club, as well as giving you peace of mind that your children are being well taken care of during your workout.

Source: Google

★ 1

This place is so dirty! I have been going to the Golds on Duluth hwy for years and it is spotless compared to this gym. The hand sanitizers are empty. The soap in the bathroom - empty.
The same dirt from tennis shoes on the floor by the leg machines for a week! Honestly, it doesn't look like the equipment has been cleaned/ dusted for weeks. At the Golds in Duluth hwy you would always see cleaning crew cleaning, the floors, etc.
I have been here 8 times at various times and days during the week and I have yet to see anyone cleaning. Very nasty!

Source: Google

★ 5

I love this gym, it has great cardio equipment, I love the sauna, not to mention there are so many options to choose from different classes, my favorite has to be ride with Bob and burn! Oh boy do you really feel the burn!! Intense. Childcare is amazing. Golds gym in Hamilton Mill is where it's at!

Source: Google

★ 1

stay away!!
tried to cancel over a year ago my membership, they said I have to come personally, kindly they let me freeze the account for 3 month, in my 1st visit in town I went there personally and cancelled my membership.
my husband just told me today, over a year later that they are still charging us, called them today, they said I need to send an email, so I did.
they are claiming I never canceled my membership!
and they refuse to refund me the money!!!

They stole $25 monthly for the past 12 month that is $300 !!!

This is wrong !!!

I wish I never signed up with them!!!

Source: Google

★ 1

Bad attitudes...terrible experience. I do not recommend.

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★ 4

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★ 3

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★ 5

Love Group Barre! I’ve been going here for almost five years and love the challenge I still get each time. Tami is our favorite!

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★ 5

Love the group classes! Barre is my favorite class. Tami, Jennifer and Cona are amazing instructors. You can’t go wrong adding a little Group Power, or Group Active to your workout routine either. I always get such a great workout with any of these classes.

Source: Google

★ 5

I’ve been a member of Gold’s Gym Hamilton Mill for many years and couldn’t be happier with the gym. The staff is friendly, the gym is clean, they have enough equipment and treadmills so that even at peak times it doesn’t seem crowded. I love the free classes. I have been working with a personal trainer, Bebbie Ortiz, for 10 months and can’t say enough wonderful things about Bebbie! You can tell that training is her passion and she truly loves her clients. She works with me on proper form and explains techniques to me so that I will know what to do when working out on my own. She’s taken me to the next level!!

Source: Google

★ 5

It's always pretty clean, and for the price, you can't get a better gym. They have everything you could need: machines, plenty of treadmills, free weights, benches etc

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★ 5

Grate, clean and safe place to workout.

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★ 5

spacious gym with a variety of equipment and a smoothie bar. 5/5 recommend

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★ 5

I just got here from new York and what I can is that I do recommend this gym! One thing I love about this gym is that it's always clean and the stuff is super helpful! It has everything you need! I drive 15 miles everyday and its all worth it! 💪🏾

Source: Google

★ 1

Went in to jump rope silently in the back during a class that only had about 8 people in it, and was rudely told to leave. Said i was distubing the class, mind you the music was blasting. i was in no ones way, and in a corner all by myself. I told the lady there was no where else to jump rope. She told me " sorry you have to leave ". I pay for a premium membership and would expect more discretion. I've been a member of the Lawrenceville location for 3 years, Never had an issue. As soon as I transfer to the dacula location people have an issue.

Source: Google

★ 5

I love golds gym and the employees are always so nice. I take my son to the daycare and they are really sweet and caring! 5 stars

Source: Google

★ 5

Great staff,great atomosphere,great everything be a part of golds💪🏻

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★ 5

Love this place ! My husband and I work out together here almost everyday, the staff is super friendly and the shakes are amazing! Would highly recommend.

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★ 5

Best gym in the area, fantastic equipment & great classes. Super clean!

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★ 5

The new renovations are great! Get a mixture of bodybuilding and functional training. Best gym in the area!

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★ 5

Gold gym has a awesome management staff. Their customer service is the best I’ve ever experience in my life. This team has set the standard for gym Mrs. Joan ,Mrs.susan , Kristen , tena Matt Marcel best in the business

Source: Google

★ 1

I cannot wait until my membership expires so I can take my business elsewhere. Lemme tell ya. It's crowded during fairly non peak hours. Not a warm environment. BUT the main reason I'm ready to leave is the check in system. This is my first time at a gym where they stand at the desk and take your key and scan it instead of letting you do it - today, they made me stand there while they did something for another member and the employee had their hand covering the scanner so I couldn't scan in. Seriously????? Another time I left my Apple Watch and came back 30 minutes later and they flipped when I tried to walk by without scanning and I was literally running late for a meeting and just had to grab my watch. It's just bizarre. I'm in there 3 days a week. Y'all know my face. Whatevs.

Source: Google

★ 5

I love working out here but the best thing for a mom is the amazing ladies in the childcare! They are sooo good with my son(age 22 months) . I’ve tried LA Fitness and the childcare is no comparison. Not sure where they find these ladies but they have the best !

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★ 5

Great positive experience !

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★ 5

Love the friendly staff and am SUPER excited about all the new renovations! Never have to wait for a machine and such great variety in equipment! Also the classes are a super fun workout!

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★ 5

Absolutely love the new energy the renovations bring to the club! Really inspires me to branch my fitness goals out and truly become the best me I can be. I also love the new space for the abs and stretching. I cant wait to experience the new equipment we will have too. Wouldn’t want to be anywhere else but Gold’s Gym Hamilton Mill.

Source: Google

★ 5

Been going here for over 5 years, and wouldn’t want to ever change gyms. Gym has a great staff and an amazing environment that makes working out here very enjoyable. The gym has constantly grown and changed over the years to keep all of the equipment in top shape and to satisfy everyone’s workout needs and wants. Highly recommend this gym to anyone who is interested in finding a great gym.

Source: Google

★ 5

I have been coming to Gold’s Gym at Hamilton Mill for 6 years and I have to say it is without a doubt one of the best gyms I have been too. The staff is friendly and answers all questions and the facility remains clean year after year. The gym environment is energetic and the new renovations will make this club soar.

Source: Google

★ 5

I've been going here for 3 years now and the staff have always been so helpful and friendly! I recommend this gym to any of my family and friends. I'm very excited for the new equipment and renovations to be completed! Keep up the great work.

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★ 5

Love working out here. It’s like a big family! Super excited for the new equipment!

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★ 5

Awesome place! Awesome People! Love the new turf floor and the new equipment coming! Great classes/instructors and Personal Trainers! Smooth bar is awesome!

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★ 1

Extremely unhappy with gold's gym. I been a customer for almost two years. I had to move to Atlanta because of my job without much time to give notice. I got charged for cancelling. Since I got charged for a new month I asked if I could allow a family member to use my card since I live over 50 MILES from there. They said no! This is definitely something that I'm not happy about vecabec that's 30 dollars that I am just throwing away since I can't drive to go to the gym!!! Extremely unhappy. Never doing business with this gym again

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★ 5

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★ 3

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★ 2

I'm so VERY disappointed with my Gold's gym for taking out (closing) the movie room where cycles and steppers were!!! Why weren't members consulted. It was the one room where I could laugh at a comedy, jump at a thriller, or think about a drama ALL while breaking a serious sweat!!!! I am INCREDIBLY disappointed with management about this☹😭😫😪.

Source: Google

★ 1

This place is run by idiots, well at least on the weekend as they claim there are no managers in the building. My son called up there to see what he needed to bring to workout with a member, he was told just bring $5. So he got dropped off with his friend who is a member and was told he couldn’t workout without a release singed. He called me I asked to speak to the representative to see if she could email or fax me the form and I’d gladly sign and send whatever ID required. I was told they would not be able to do that. Unfortunately I’m at work and all the way in Alpharetta and I can’t come in person... This seems crazy, he’s 17 and works out all the time at LA Fitness. I get needing a waiver but not allowing me to sign and fax or email? Definitely won’t be getting him a membership there!

Source: Google

★ 2

Turn your sauna on when you open. It takes a long time for it to heat up and some people don’t have much time to wait while the sauna heats up. Learn to greet members, most of the time I’m the one to greet the employees.

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★ 5

Great place to workout, really friendly staff, and great atmosphere. Great gym for all ages! Definitely recommended to everyone

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★ 5

Always so clean and staff is very helpful and friendly!

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★ 1

Traveled overseas lost my wallet and all my credit cards inside. Got call fro
the financial company and I told them that I will stopped by and update my credit card on file to clear my monthly charges. I come to to from counter and the young boy in the front gate ticked me off with bounce a non sense fees ( late fee, transaction fee, credit card card fees , etc .... ) . Management please train your people ! I just canceled my membership in which I was not even attending****
*****Ripoff Ripoff Ripoff *******( watch out for before you sign up for a membership! Hidden fees that the young fellow in the front desk can’t explain)! Bad customer service *****

****Please Train your People *****

Source: Google

★ 5

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★ 5

Its a pleasurable experience walking in, being warmly greeted by the front desk staff, and getting my gains on with knowledgeable personal trainers. The assortment of protein drinks to choose from after is a welcome treat as well.

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★ 5

This place has been one of my favorite places to work out. As soon as you walk in everyone is welcoming and friendly. The front desk people are always there to greet you with a conversation and a friendly smile. The managers are exceptional! The classes are so much fun and they have all the equipment I could possibly need. Thanks Golds Gym!!! 💚

Source: Google

★ 5

The instructors are knowledgeable and friendly. Convenient location and great atmosphere.

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★ 5

This is a great gym! Facilities and child care are clean and nice, staff and other gym goers are friendly. I took some personal training sessions with Andrew- he is AMAZING. Very informative and will push you to do your best while cheering you on. Love this place!

Source: Google

★ 5

Very clean facility, awesome staff, and great classes.

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★ 5

Great facility and great staff

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★ 5

Absolutely love this gym and it’s staff! They are all so friendly and give you such great support on your journey! The classes are an absolute blast! POUND is my all time favorite and they even offer a POUND class for my kids during the summer that they love as well!

Source: Google

★ 5

Great Gym and AWSOME staff! Always greeted by the front desk when entering and leaving. Lots of cardio equipment, weight training machines and free weights. A class schedule to fill every ones fitness needs and gym hours that fits any ones schedule. The gym and locker room is always clean and the staff always go above and beyond to make you feel at home. I have been a member here for over 10 years with the convenience of it being 5 minutes from our home. We moved 2 years ago 20 miles away and have 2 gyms within 5 miles of our new home that just don't compare. I will continue to drive to this location from the incredible experience we have had throughout the years!

Source: Google

★ 5

I am proud to say that I have been a member of Gold's Gym Hamilton Mill for close to 11 years now. I love walking through the doors of this facility. I am always greeted with a friendly smile and a nice hello. The classes and instructors are amazing! Gold's Gym Hamilton Mill has the best staff and members ever! When I had some health issues arise everyone pulled together and made me feel not just comforted, but loved. They're the best around!

Source: Google

★ 5

I enjoy all the people that work there. And I love the classes!! It's a friendly place to workout.

Source: Google