★ 1

Unless you get here at 5am you will be standing around waiting to use equipment..... They need more gym locations... Also these 2 piece have been inoperable for 2 months straight and im updating my review here 11/18... This is truly annoying.

Source: Google

★ 5

What a great gym. The managers and employees are all very personable, knowledgeable, and hard working. I love the hydro massage chairs at end of workouts. Gym is clean and I appreciate that they have efficient air filters for air borne germs.

Update: I have been going to this gym for 3 years. The staff and the facilities are still excellent. I highly recommend Alan who was my trainer for a year. He is professional knowledgeable, and a pleasure to spend time with

For the past five months, I have gone to Daria for stretch stretching once a week and I am EXTREMELY Happy with the service because she does a fantastic job. She is professional, personable, and able to focus on my individual needs. I enjoy the stretch and getting to talk with Daria each week. I feel much better with this weekly stretch program.

Source: Google

★ 5

This place is great and the customer service at the door is as well. I truly love all them and their inspiration. I haven't tried their protein shakes yet but I'm sure they can make the best. No one fights over equipment and people learn and watch each other to get better workouts. Thanks guys!!!!

Source: Google

★ 5

Been here for 3 years now. Great place, pleasant staff, and plenty of operable equipment.

Source: Google

★ 2

Been going here for about a year now this is my first review. Everything has been fairly good up until today. Checked in just after 2pm naïvely thinking I would be greeted by one of the gyms latest additions to their staff….middle-age lady. (White) don’t know her name. As I approached her to scan my phone and check in I said how are you doing? Literally no response so I said it a second time to make sure that she heard me and without zero eye contact she said enjoy your workout (no I’m doing fine and how are you ) Just straight up RIGID!

Is it me or is part of your job to be friendly to the members. It is a social norm to ask how you are and then move on. Experiences like this will give your gym, bad reviews and cancelled memberships. If management is reading this, please remind some of your staff it is their job to be friendly and somewhat sociable to all its members. Not to pick and choose who they want to be friendly to . It’s called good Customer Service

Source: Google

★ 5

The club is clean, staff very polite and helpful, the people that train here are friendly as well. A great atmosphere overall. Thank you for being awesome!

Source: Google

★ 5

I truly enjoy the staff’s vibe! They are always down to help in any way they can! They are always on point with the greeting. Just a great vibe all around. The gym is nice. I always see the cleaning team doing their rounds and I enjoy seeing the clients interact with them and acknowledge them respectfully. Definitely a plus. I like the options available for lower body the most and how the gym is set up for different focuses. The classes seem to have a good turnout when I see them happening. I also enjoy there being a sauna in the ladies locker room. I wouldn’t know if there’s one in the men’s but maybe lol. Things break, sure. But I will say, there are some strong clients that will overload machines and cause damage. With that being said, the turn around for the machines isn’t too bad. Now the treadmills, idk. I also enjoy meeting and speaking to club members. It’s been a cool vibe, welcome to people of all ages, sizes, etc. Chris is the manager and he does a great job setting/maintaining morale. Check them out if you get a chance.

Source: Google

★ 1

- Parking lot is a nightmare, and there is never a place to park
- Sauna doesn’t get hot enough to even sweat
- Staff are incredibly rude
- Gym is always packed

Source: Google

★ 2

love this gym but good lord being there after 10pm is the most annoying thing in the world. can we PLEASE stop screaming every 5-10 minutes (and i’m
not exaggerating) that the gym is about to close….bro we get it. and she’s SO loud. every 5 minutes it’s an announcement on the speaker or her walking through the gym screaming. WE GET IT. WE HEARD YOU THE FIRST THREE TIMES.

Source: Google

★ 5

I called to ask a few questions and Deon was fantastic! Super friendly with direct answers and he enrolled me over the phone plus helped me get logged into the app. Very easy process to get started. So far customer service is AMAZING 👏

Source: Google

★ 2

I love this gym. However, I came on a Sunday night 10/12 and my headphones happened to be dead. A lady kept yelling annoyingly loud through the intercom reminding us how much time we had left. Mind you, it was every 5 minutes that she kept doing this. It was VERY annoying. I left at 5:59 and she physically went upstairs to yell that we all had one minute left. I’m sure we are all very aware how much time we have. We don’t need a constant reminder. It’s ridiculous.

Source: Google

★ 1

If I can leave no stars I will the facility is pretty cool the staff not so much I arrived at the facility at 10:30 to 10:40 and as I'm walking up she is locking up the door and by she I mean this black girl that works the evening shifts she wears a turban they told me her name was Alyssa she refused to let me in the door even though I had 20 minutes to complete a workout and get out the door now if the facility closest at 10:30 and not at 11:00 they have the legal obligation to have that posted either on the door or on their website none was present and once I got past her because I refuse to be intimidated or bullied by the staff members at that location I got upstairs and started my workout and they're going to tell me that my membership was expired which was nothing but some BS because they would have known my membership was expired if there wouldn't be locking up the doors before it's time for them to close there's which was retaliation and something has to be do about that girl because she is loud disrespectful and do not respect the members at this location

Source: Google

★ 5

⭐️⭐️⭐️⭐️⭐️
I always have a great experience every time I come into Onelife Fitness, thanks to Chris at the front desk! He’s friendly, professional, and always greets everyone with a genuine smile. Chris goes above and beyond to make members feel welcome — whether it’s helping with check-ins, answering questions, or just setting a positive tone for the day. His great attitude and customer service really make a difference and reflect the quality of the gym. Thanks, Chris, for always making the experience enjoyable!

Source: Google

★ 1

The sauna suck it doesn’t get hot. Good idea maybe change the glass door to a full seal door

Source: Google

★ 5

The One Life Fitness (OLF) here in Dunwoody, Ga is pretty awesome but the real Rock Star is the Early AM manager Camera! She really holds it down in the morning! Camera always have a smile and is very personable, friendly and is always on time to open up the club for us "5 AM-mer's". Actually, she's there early so we can get our workouts on! I don't know how she does it but she's the best!
Always has a bright, energetic & infectious smile and a friendly greeting. Camera get's my vote for the 2025 employee of the year!
You Rock Camera!

Source: Google

★ 5

Well done! Just switched my membership. Excited to explore some more. This is 4 min from me!

Source: Google

★ 5

Very clean and always organized. People are very welcoming here

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★ 5

Nice and new equipment

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★ 4

I love this gym. It’s clean, the staff are friendly and so much is offered in terms of classes and amenities. The only reason I gave it 4 stars is because they sometimes have a lot of equipment that is out of order.

Source: Google

★ 1

Aug 27 2025 showers have a lot of DNA in them at 6am.....smh. That should be the cleanest time. This old lady lays out by the Jacuzzi daily and plays a loud music over a speaker. Nobody want to hear that or see all those damn wrinkles. Time to find a new gym. This is becoming the new project gym.

Sept 10 2024

Getting filthier in here.
Now, they tell me they have a tracker in their towels, and I didn't return my towel on Aug 5th.
I told them if they have a tracker in the towel then they know where the towel is and that I don't have a towel. Nobody want thes
Insanity. But I will be filing a BBB complaint if they dont remove this crap from my account.

New management is taking care of business again. I hope they fix the sauna soon tho. This place was starting to decline Dec of last year and Jan of this year but I came back and I see a major difference.

Update June 20th 2024
2 stars. Mens bathroom showerheads are like 1 inch diameter. Most showers are 3 inch spread to 5 inch spread.

This is like these save money on water but it really does it because people take longer showers since the water pressure is so low.

Why is that important?

It's important because now everyone's hair which is very disgusting will not rinse out of the shower.

Everyone's diety soap from their bodies when they took a shower will not rinse out of the shower and is sitting in the shower when a new person enters the shower.
The water pressure seems low but it's more the one inch diameter of the shower head. Very disgusting and I reported to management last week.

Nothing done so far.

The shower heads need to be larger. If they can't afford $30 per shower head for five or six shower heads I will donate $100.

This is very disgusting. His hair in every shower and soap from the last two people that took showers because the water will not spread far enough to rinse out the floor completely. This is very unsanitary and very disgusting. I like the gym and I hope they do something about this.

Source: Google

★ 1

I couldn't make it through the parking lot without 2 people asking me for money...and people sleeping at 3pm beside the building by the stairs. No appeal to spend time or money here. Apparently homeless go inside to shower with you from what the other reviews say. Clean it up onelife.

Source: Google

★ 5

Listen… I never thought I’d have to defend myself in a locker room while naked from a grown man boiling ramen in the shower — but here we are.

On 7/21/25, I had an unexpected and unsafe encounter with a homeless man who had been living out of the Onelife Fitness Perimeter location basically. Not just loitering — I’m talking full pantry setup, shower-cooked noodles, gallon teas, and enough supplies to open a convenience store. When I respectfully tried to use an outlet, things went left. He got aggressive and violent then swings on me, and I had to defend myself — in nothing but a towel and slides that later came off 🤦🏾‍♂️🤷🏽‍♂️.

I won’t lie — I was heated. As a loyal member, professional athlete, and public figure who promotes this place, I felt like my safety had been thrown under the bus.

But the very next morning, the General Manager met with me. She was professional, apologetic, and handled business. She made it clear this will not be tolerated and the person had been permanently banned from all Onelife locations and will be issued a criminal trespass should he try to return. That right there let me know leadership was on point.

No drama, no lawsuits, no back and forth. Just grown folk accountability. That’s what got me to stay.

I’m back locked in, focused on bigger goals, and the GM has my respect for stepping up when it counted. To anyone wondering — yeah, wild things can happen at any gym… but how management responds makes all the difference.

Appreciate the real ones who keep members safe and the nonsense out.

PS: Next time I throw hands, I’d prefer to be fully clothed and not naked… just saying 💯😂!

— LaBronze Garrett

Source: Google

★ 5

I've been coming to OneLife with my friend for the last 3 months, and it's been a great experience! I am by no means a gym guy, but this facility has really impressed me. The machines are always clean, the staff is friendly and supportive, and the other people who come have all been so nice. I'd highly recommend!

Source: Google

★ 5

Incredible gym and staff! Called to check out day passes while here out of town for some medical things. Getting a day pass was a breeze. The facilities are great, and they had more equipment options than any other gym I've seen. Would highly recommend.

Source: Google

★ 5

I switched from another big name gym to One Life Perimeter, and I’m amazed at the quality of this gym. The staff is so sweet and helpful, it’s really clean space, and the amenities are very nice. I’m so happy a made a switch and got the premiere tier membership!

Source: Google

★ 5

Myers was amazing! He took his time in showing me everything around the gym and make my experience there phenomenal!

Source: Google

★ 1

The gym is great, until every time you leave the gym some "non profit" is outside flagging you down asking for money. Stop letting people harass your customers. Seriously considering leaving if this continues.

Source: Google

★ 5

Julián and Shaw where so welcoming and sweet love there energy !

Source: Google

★ 5

I love this gym. It is always clean. The staff is always extremely friendly and Robert Jones my personal trainer is extremely smart and articulate. He explains every exercise to the tea, so that I can fully understand why I am doing an exercise and what the results would be. I love working with smart people that know what they’re talking about because then they can teach me the correct way to get the results that I want. Robert Jones does that for me

Source: Google

★ 5

I've been to more expensive gyms than Onelife but I love this Perimeter location the most. It's not too crowded early in the morning. The staffs are super friendly and the facility is clean. The swimming pool is okay, while their hot tub is huge. Their smoothies are delicious too. Just wish they have a calories estimation in the menu.

Source: Google

★ 2

I joined OneLife last week and have worked out here 5 times. Twice, they were out of towels (that I pay extra to have) and, no matter what time of day, it's pretty crowded, very crowded any time 4:00-9:00pm. There are always plenty of treadmills available, otherwise I've had terrible luck accessing all the equipment I need.

I understand that their price structure is probably built to compete with LA Fitness et al., but I wish they would raise their prices a bit and thin this place out because it's a nice club, aesthetically. But it seems there are too many people here for both the staff to thoroughly tend to and the cleaning crew to do anything other than the minimum (the men's locker room smells exactly like you don't want it to)--it's insufferable and I will probably quit.

I did quit after two weeks, but they still charged me for the next month. What a shock.

Source: Google

★ 5

🌟🌟🌟🌟🌟 they take Medicare advantage!!! Even have a swimsuit rinser in the locker room. Pool, hot tub, sauna! Fabulous staff people.
Terrific clean roomy robust place with terrific people

Source: Google

★ 3

I’ve been working out here for about a year and a half and I must say I have had a pretty excellent experience here, special shout out to the front desk team and management, Cam, Chris, Myers, Payton they have become like my second family as i’m here everyday and see them frequently.

With that being said I had an unfortunate encounter with the fitness director O’neal, or oatmeal however it’s spelled. He handled a situation immaturely and made me feel uncomfortable, when I went and tried to speak with him he met me with a nasty attitude, which seems to be his thing. I have had also other members of the club tell me about encounters with this individual. It’s a shame that one individual can unfortunately make the gym (my second home) feel a little less comfortable, there’s always a way to handle things professionally & with grace.

Source: Google

★ 5

Onelife Perimeter is amazing. Great equipment, environment, and vibe. The staff is super friendly and helpful. Payton at the front desk is so nice and knowledgeable. She’s the best!

Source: Google

★ 5

Excellent range of equipment. Wonderful friendly staff. Amenities are top notch I had been at LA Fitness and it was awful. This place is a workout heaven at a very reasonable price.

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★ 5

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★ 5

I love this place, gym has everything you need and the staff here is phenomenal. Especially Camera and Julian super cool and very helpful!!!!!

Source: Google

★ 5

Great Gym, very clean, and friendly staff. Trainers are legit also!

Source: Google

★ 5

I’ve been going to Onelife Fitness Perimeter for a while now, and it’s easily one of the best gyms in the area. The facility is always clean, the equipment is modern and well-maintained, and there’s a huge variety of machines, weights, and spaces for any type of workout. I really like the pool, sauna, and basketball court it feels like a full wellness center, not just a gym. The staff is friendly and helpful, and the community here is respectful and motivating. Highly recommend to anyone serious about fitness or just starting out!

Source: Google

★ 5

This gym is clean and the staff is helpful and friendly. 10/10 would recommend!

Source: Google

★ 5

I can confidently say One Life Fitness is one of the best gyms in the area. The facility is always clean, well-lit, and packed with top-tier equipment. Whether you’re into free weights, machines, or cardio, there’s plenty of space and variety to get a great workout in.

What really sets this location apart is the staff. From the front desk to the trainers, everyone is friendly, helpful, and genuinely wants you to succeed in your fitness journey. Highly recommend if you’re looking for a welcoming, professional gym environment in the Perimeter.

Source: Google

★ 5

I practically live at this place! Super clean, great staff and the atmosphere is top tier. Definitely one of the best locations/ gyms I've been to. Check them out1

Source: Google

★ 5

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★ 5

Best gym I’ve ever been too. All the employees are super nice and friendly. Great amenities and amazing trainers. *shout out to my trainer Mila*

Source: Google

★ 5

Honestly this gym has been such a great addition into my life and how I would like to improve my relationship with my health. Camera the general manager is so kind and helpful with navigating my gym membership. Zahria is such a blessing and such an amazing trainer and I look forward to how far I can push myself with her guidance !

Source: Google

★ 5

Better than lifetime fitness but for a fraction of the price . The manager Cam is the best and most helpful person I ever met

Source: Google

★ 1

This review is for the staff at this location. If you’re not a member, you need to leave your driver’s license with them. I left my id there and I had their general manager and multiple employees confirm that they had mailed the license to me. My coworker had also left her license there and she received the same confirmation. We both did not get our ids back. Also, I would always have to wait to get someone on the phone regarding the id. This is just dishonest.

Source: Google

★ 5

Management is on top of it. The place is always clean, including the locker room. Unlike other gyms where the sauna sometimes works, the sauna here always works. And if you forget your headphones not to worry. Their playlist is always on point. No complaints here

Source: Google

★ 5

Great place to workout. Good energy and atmosphere.

Source: Google

★ 5

This is an excellent gym with tons of space, different workout rooms, and classes included in the monthly membership at a super low price.

What takes this gym to a different level entirely is the personal training they offer. Deon Montgomery is my trainer, and in less than 5 months, he has completely changed my life. I hadn’t been to a gym in forever before I walked into OneLife Perimeter, and in less than 3 months he had in better shape than I ever thought I would be in. His energy is contagious and he genuinely cares about every client of his.

Source: Google

★ 5

I love the staff and service here. Wonderful staff. Clean amenities. You can’t beat it here. Great trainers. Will be staying here forever.

Source: Google

★ 5

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★ 5

This gym is amazing!! The staff is on point and very helpful!!! There is always a warm welcome once you open the door and as you leave! The GM; Camera Williams especially makes the experience 1000 times better with her warm personality and awesome people skills! 10/10!!!

Source: Google

★ 5

Wanda & Chris , night staff is great , clean facility , great atmosphere , greeted me on the way in and out , great workout environment here

Source: Google

★ 5

Wanda and Chris are the best night staff!! Great vibes and great workout!!

Source: Google

★ 5

Dream team evening front desk staff. Chris and Wanda are always welcoming and informative. Crunch don’t compare

Source: Google

★ 5

OneLife Fitness is hands down one of the best gyms I’ve been to! The facility is always clean, the equipment is well-maintained, and there’s a great variety of machines and free weights to suit all workout styles. The staff is super friendly and helpful, creating a welcoming environment for everyone.

The group fitness classes are top-notch, with knowledgeable instructors who keep you motivated. Plus, the amenities like the sauna, pool, and recovery areas make it feel like a complete wellness experience. Whether you're a beginner or a seasoned gym-goer, OneLife has everything you need to reach your fitness goals. Highly recommend!

Source: Google

★ 5

I wish i could give more than 5 stars. In almost two years of being a memeber there, the staff has always been friendly and helpful. The facility is always clean, and has everything you would expect from a modern gym and more. I enjoy the various group classes, and like the spacious set up. Also shout out to my trainer Robert, he is very knowledgeable and has been great in my fitness journey. Its a great place with great people!

Source: Google

★ 5

The most amazing gym in ATL. I love the staff ❤️

Source: Google

★ 5

OneLife Gym is a great place to work out! The facility is always clean, creating a comfortable and enjoyable environment. The staff is welcoming and friendly, making you feel at home from the moment you walk in. The equipment is well-maintained, and there’s a good variety to accommodate all fitness levels. Whether you're lifting, taking a class, or just getting in some cardio, it’s a solid choice for a gym. Highly recommend!

Source: Google

★ 5

Today at One Life I misplaced our I-phone. Typical, I’m losing my mind. But for the Grace of Mrs. Shari /Manager @ front desk maintaining faith & vigilance we located phone on cardio equipment slot. Our wonderful and ever cheerful front desk support staff deserve kudos Also.. they kept me calm assessing my situation with intrepid experience I appreciate. You know I was ‘bout to lose my kool!! Even team player who was off clock supported my dilemma… you guys thank ya. As our Family are long term members we continue to see service above & beyond b/c you all treat us like GOLD. The B Family

Source: Google

★ 5

Great environment to get yourself together! There is no excuse for not getting it together here !! Every thing is here for you. Come get it!!
Outstanding staff and Center!

Source: Google

★ 1

It's a nice gym and location, but the customer service line and communication are the worst. I travel often and needed to freeze my account only to have service fees and a price increase added upon unfreezing it. I emailed customer service to make arrangements to have fees removed and to make a payment and was met with the account being canceled with no reply or notification. Mind you, I was a member for years without any incidents.

Source: Google

★ 5

Zahria is phenomenal! From killer workouts to get you ripped to dialing in the right diet needs for your lifestyle, she can get you on the right track to any changes you wish to make in your routine! Not only that but she has a spectacular facility to get you started in!

Source: Google

★ 5

Excelent

Source: Google

★ 3

I’m very tired of being solicited every time I walk through the door. They always have someone selling something at the entrance. After a long day, I’m just trying to get a workout in. I shouldn’t have to fight people trying to sell me something every time I workout.

It is so annoying!!

Source: Google

★ 1

Cancelling shouldn't be difficult, esp while I continued to be a customer for over 5+ years and through COVID. Sending me on a run around shouldn't be a thing in 2024.

Source: Google

★ 1

I am traveling on business and decided to try another gym due to how busy the one I currently use is when I need to work out. I was given a tour when I checked into OneLife in Dunwoody and was pleasantly surprised at all they had to offer and the amenities that were offered. I decided to join and came to an agreement to pay full price for a three month membership so I didn’t have to bother with the whole year gig due to my short stay. The guy at the front counter talked to someone and they agreed to sell me a membership under those terms. The next day I show up to work out, excited to try the new place, only to be rudely welcomed by the front staff. I shrugged it off and went to ride the bike for 30 min. Worked up a sweat and needed a towel and was rudely told that I am not entitled to a towel because I am not a member. I very politely responded that I had paid 240 dollars in order to have access to the full member deal. Not interested and still rude I decided to walk away and go home. I tried to give them an opportunity to make it right by either allowing me full access at that price or refunding my money. Nothing but an automated email telling me that my concern is important. I sent receipt and member paper only to be ignored. I would suggest that if you are interested be cautious and find a place that is a little more friendly and honors a deal.

Source: Google

★ 5

This gym has everything short of becoming a private club. I love the classes, all the equipment, sauna, private closed door showers, hot tub, pool, theatre! This place is a gem.

Source: Google

★ 5

Peyton was wonderful to deal with!, she made me feel so welcome in the gym!

Great staff and great location 👍

Source: Google

★ 5

Peyton was very knowledgeable and professional. I appreciate her kindness.

Source: Google

★ 5

My experience at this Onelife location was by far my best compared to others I’ve been to! To start off my experience, I was met by the Assistant General Manager, Peyton. She was such a joyful sight. Her energy, enthusiasm, and overall welcoming aura made me feel so much comfort in being there! She gave me a little run down of the gym and made sure to answer any questions I had at the time. The gym it self was clean and was monitored with detail by the staff members I saw. I will be back to this location every time I’m in town! Thank you, Peyton and your team for the wonderful experience!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Positive atmosphere and a lot of good equipment :)

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★ 5

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★ 5

I love the gym! Some additions I think they need though. 1. At the bottom in the black floor room, I think they need to change the setup. Make it almost like a CrossFit style or sport style setup. 2. Also at the bottom, heavier DBs. They only go to 50 down there.

Other than that, this is one of the best gyms in Atlanta!

Source: Google

★ 1

lady at the front desk with the brown curly hair and acne was extremely rude. gave me a terrible attitude about the closing time and getting mad that we came in even though we are paying for the membership. will not be coming to this gym again.

Source: Google

★ 5

I love this gym. I was a LA Fitness girl but once I found this gym I became obsessed. I love the equipment and the workout areas around the building. I like to workout in more secluded areas and depending on the time you go you can always find a great spot. 10/10

Source: Google

★ 3

Been going here for about a year now and unfortunately I think its time to find a new gym. They have allowed far too many signups and now you spend more of your time waiting for equipment than you do actually using the equipment.

Source: Google

★ 2

Decent gym. Been going 2x per week for the last year buying monthly or daily passes. They’d always hook me up with the member buddy rate of $10/day since I’m always there.

Today Peyton was at the front desk and wouldn’t do it, when I mentioned Ben would always hook me up she said “well Ben isn’t here anymore.”

I understand they were doing me a favor in the past and I may just be petty, either way I’ll be going to another gym starting tomorrow.

Source: Google

★ 2

Warning! SIGN AT YOUR OWN RISK! I have tried multiple times to cancel my membership through email. Now, my year contract is supposed to end May 11th and they are PROHIBITING me from cancelling without paying $59, even though I put the request in on April 11th. 30 days before my May 11th billing. They are claiming that it is not 30 days before the billing cycle, because now they are choosing to bill me on the 10th of May instead of the usual 11th. Mind you, I have put in requests to cancel my membership months ago, so they were fully notified that I wanted to cancel my membership and did not want to go past the 12 months. PLEASE NOTE THAT ALL of their customer service is EMAIL ONLY and it takes them DAYS TO RESPOND. I put in my request on the 11th they responded on the 15th. THIS IS A SCAM and likely fraud. If you’re have already joined, good luck getting out without paying the absurd $59 fee plus next billing cycle.

The gym itself pretty decent. They have nice machines and a pretty nice layout. I pay $40 a month for massage chairs and towel service, BUT IT IS NOT WORTH IT. The massage chairs SMELL LIKE FEET, because they do not wash them! And the towels are hit or miss, but they're not always super clean, and you can see in the pictures I posted. Also, they do not clean the jacuzzi, so much scum and muck floating around. You also cannot bring guests. You cannot downgrade your membership.

In conclusion, the staff at OLF are not very forthcoming about the membership contract and their cancellation policy, which makes me question the ethical integrity of this business.

UPDATE: I was partially refunded for my membership, because I tried to cancel before and they said I wasn't able to... idk.. but that was nice so I updated my review.

Source: Google

★ 1

Notified a staff member of a car parked illegally in a handicap space. Another staff member folding towels in a pink hoodie Interjected (called herself Alexis but she’s probably lying) and SCREAMED at me for suggesting the property enforces the ADA. Yikes. I didn’t join a gym to be verbally harassed by employees over trying to help.

It’s a shame that the gym considers any of this as acceptable. Especially since I got called and threatened by the manager following the interaction. As a disabled combat veteran, I cannot support this activity. Will be cancelling membership right away.

Source: Google

★ 5

Love this gym. The equipment is great, lots of platforms, cardio machines and it is well kept and clean. Staff is nice too!

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★ 5

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★ 4

Nice clean facility. Not their best, but still most of the same equipment

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★ 5

Super excited today to start my membership today! So I was referred by a friend, when I called the young lady that answered me on the first ring was Payton she was super polite and welcoming needless to say I was at the club within a few minutes! I haven’t been to a gym since Covid years . All my anxiety flew out the front door ,Payton was very informative and welcoming! Thank you Payton 💪🏽

Source: Google

★ 1

The gym itself is fine. But the staff is RUDE. I came in for a quick morning workout. I didn’t have the app on my phone yet and asked if I could provide my phone number to check in. Brown, curly haired female at the front desk said No and to take out my phone and download the app. I let her know I was in a pretty big hurry because it’s the morning and I’m trying to get to work and asked if I could check in for now with my phone number and add the app later. She continued to argue with me and literally would not let me enter the gym to workout without downloading the app that minute.

She was RUDE and argumentative. What kind of gym doesn’t let their member check in and workout? Choose one of the other gyms in the area that is more member friendly.

Source: Google

★ 1

Just wasted an hour of my time at this place. I scheduled a Smart Start with a gentleman at the front desk yesterday. I came back today only for them to tell me I am not on the schedule! Apparently I was scheduled with a trainer that doesn’t even work at the facility anymore. And I can’t be worked in today. So ridiculous. Thanks for nothing! Now I get to sit in traffic for an hour when I could have been home already.

Source: Google

★ 5

This 5-star review is because of Ben B. Ben B. what a find. OneLife Perimeter is fortunate to have him on their team. He is exceptional. I came in today to, unfortunately, cancel the membership and he was kind. Quite honestly, he provided the best member experience that I have ever received. He made the point to mention that he understood and that I would be welcome back any time. I was not hassled in any way! I felt compelled to not cancel and to drive the extra distance because of his reaction. He even had a great supplement recommendation.

Source: Google

★ 5

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★ 2

I joined Onelife Perimeter last Sunday(Aug 25) and have worked out twice so far at this location. While I could still find equipment and weights on Sunday, I had a really hard time finding equipment yesterday. The sheer amount of people hogging on to the weights, benches and other equipment is beyond frustrating. If are lucky enough to get a bench to workout on, it'll be drenched in sweat and people don't bother cleaning after themselves. I did not see any Onelife cleaning staff anywhere both the times that I used this facility. This needs to be dealt with on priority, specially with ringworm epidemic going around in ATL. The whole facility smells exactly how you don't want it to smell like; sweat and musty (its even worse in the locker room). I won't mind if they raise the prices as long as the place thins out a bit. If it goes on like this, I'll just end up cancelling my membership.

Source: Google

★ 5

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★ 5

Precious is just awesome. You get a trainer a Nutritionist and a life coach all in one. Definitely do the one hour session with her you'll be burning all kinds of calories if you're trying to tone and build your booty.

Source: Google

★ 1

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★ 1

The other evening the whole facility smelled like somebody had some very serious issues. As soon as you walked in it hit me right in the face.

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★ 3

Been going to this gym for three years and never had an issue. The employees are extremely friendly, helpful and knowledgeable but today on my exit of the gym I noticed one of the employees was visibly sick. He’s usually very talkative and happy go lucky but his energy was low, he was wearing a mask, his eyes were sunken in and he looked exhausted. As a gym why are you making employees come in when they’re under the weather? A gym member would be expected to say home under those circumstances but not your staff who keep the place together? It was sad to see and goes against what a gym is REALLY for, HEALTH! I’m not sure if they’re understaffed or what the reason is but a manager should be stepping up when an employee is THAT sick. Hopefully someone hears about this and they do better because it’s unfair to the employees and the members who are going to the gym and could possibly get sick. Do better.

Source: Google

★ 5

Wow this gym is very impressive! @Fancyfit0

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★ 5

Love this place!! Clean, organized with great equipment

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★ 5

Excellent Fitness Center.

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★ 5

Great gym! It’s the best value based on price and what it provides

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★ 5

Amazing !! Gym so far

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★ 5

My go-to gym in the Chamblee-Dunwoody area! Always recommend to my friends and family.

Source: Google

★ 2

The equipment and working out there is alright. The ladies restroom needed cleaning in bathroom stall.

Source: Google

★ 1

Very Bad customer service. This gym doesn’t care about their members. For months I didn’t attend, due illness and hardships, and the gyn continued to make money off of me. I didn't complain. Then when i switched credit cards and they couldn’t charge me they hit me up with a bunch of fees, as if they're a credit card company that I OWE. I tried to speak with management about resolving my account, but they're never there. Finally i speak to one, and she told me to email them and they will resolve it and remove the fees so that i can reinstate my account. I emailed them, and they refused to remove the fees. I find it disgusting and poor customer service because why is your solution to someone being late on a membership, that they barely even use, to charge them MORE money? Ya’ll don’t know what people be going through in their lives…all ya’ll care about is MONEY.

Source: Google

★ 2

I used to go to the Windermere location which was truly awesome but I recently moved to Dunwoody and I started going to this location. One of the reasons why I chose Onelife was for the variety of group fitness classes. This location has dropped down to ZERO group fitness classes as of November 1st which is a shame because that’s something they promote a lot and half the reason I’m a member. Not sure what’s going on but this location sure feels like a scam with no group fitness classes at all. I’ve even notified management via email and they’ve done absolutely nothing, even made it worse by taking away the few classes they already had. Don’t sign up for Onelife and definitely don’t recommend this location.
UPDATE: Yes, they have [limited] classes…6 classes max a day with only one or two in the morning (6am or 9am) and three/four strictly at 5:30-6:30. I even emailed some manager with specific classes but she couldn’t even reply to acknowledge my request. I cancelled and join the local YMCA as they have way more group fitness classes and times. The Y puts this place to shame as they have Pilates, Barre, Yoga, and Cycle-everything this ‘high end’ gym should have.

Source: Google

★ 1

I have been a member of this gym chain for almost 15 years. I started working out at Atlanta Fitness Windermere (before one life acquired that chain).

Over the few years of ownership at one life Windermere, things were going fine. They kept a very clean environment and had a good selection of equipment, and although the gym was a bit overcrowded at times - I really enjoyed working out at this location.

Fast forward to now - I have just moved into the Brookhaven area and started to workout at One Life Perimiter. Safe to say that these two locations are WILDLY different. This gym’s equipment is rarely where it should be, causing you to walk around the gym looking for a cable attachment, barbell clamp, etc.

This particular location also has a hard time keeping the place clean. Today during my workout, I noticed that there was a condom wrapper sitting on the floor next to the barbell racks upstairs. I am extremely disappointed as a long term customer of this gym chain, and I am now considering finding a new gym.

This happened around 1pm on 5/2/2024.

Source: Google

★ 3

Disappointed for not having kids club! All other location have but not sure why this one doesn’t! Is there a reason?

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★ 5

ben at the front desk >>

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★ 3

I go to this gym very frequently and always have a good workout. I like coming here because it’s such a large gym and there’s a lot of options. However, every time I visit there is a female manager that works at the front desk and alway tends to be rude and give me an attitude. It makes me feel unwelcome, which makes me not want to visit the gym anymore. It’s taken me a long time to work up the courage to actively go to the gym, so this deterrent makes me feel discouraged.

Source: Google

★ 4

I like the gym overall, I see people actually working out and not thinking they’re at the club or something. I enjoy the sauna my fav! The trainer I had is awesome would recommend him, and he’s only 21 years old! I’m using the workouts he suggested. Thanks again

Source: Google

★ 5

sweet manager and staff, spacious, clean, lots of options to choose from between equipment, trainers, and classes. can't find fault - great gym! xx

Source: Google

★ 1

I went for two years and the environment has severely declined. From my items being stolen while working out, the basketball court is routinely trashed and not swept, saunas smell like mildew, water dispensers serve lukewarm water, equipment (stair master specifically) always needs repairing. A LOT of high schoolers/young kids (how my phone was stolen), and the staff is pretty useless. I love OneLife and the layouts of this location is beautiful, but the upkeep is poor and unsatisfactory.

- Mikayla Wyatt

Source: Google

★ 5

Ben B is one the best membership manager I’ve met so far!!!!

Everyone is a great addition as well proud to be a member here !!!!

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★ 3

Weekend hours could be better

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★ 5

Always amazing!!!! Top of the line equipment! Amazing staff! Love it

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★ 1

I called to cancel my subscription; however, they directed me to the member services email. Unfortunately, that team does not communicate effectively. Now, I'm stuck and can't cancel my membership. When I call them over the phone, the gym staff becomes hostile and speaks in an unprofessional manner. I am very disappointed with this experience.

Source: Google

★ 1

Cancelled, yet received a bill a couple months later with a “credit card return fee.” My credit card info has not changed since cancelling and is and has been functioning fine, no changed card number, nowhere near the credit limit, etc. I emailed them informing them of their error and requesting they charge the card on file as they have been for years - they ignored the content and simply replied telling me to pay ASAP or there would be more fees. Everything you read online about their membership department being terrible is true. I would say it’s an honest error but this seems to happen to everyone who tries to cancel.

Source: Google

★ 5

Mikes had great energy as soon as we walked in!! The layout is so beautiful and thoughtful. I was sold with the movie theater!!

Source: Google

★ 2

Does not keep sauna and facilities clean nor equipment up to date but charges for upgrades every year. I have voiced my concerns multiple times with no action.

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★ 5

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★ 5

First time at this gym and I really enjoyed the environment. Lots of equipment and space. Diverse environment that motivates you to keep pushing.

Source: Google

★ 5

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★ 2

Good space and amenities. But it is definitely not a good Onelife location if you are looking for classes. They were always good with that but kept dropping its amount and variety. Disappointed!

Source: Google

★ 1

Do not go here they take money out of your account and then hang up on you before giving you money back. If you were a good manager you would stop scamming people I agreed to pay
19 a month not $49 and you don’t even offer to help me give me gas money when your withdrawn of a fee I never agreed to pay comes out of my account without warning! I am changing my bank I don’t trust the people who work at this place

Source: Google

★ 5

Great gym with great people and very clean

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★ 5

I’m giving Dalia and Miles five stars for their fantastic and wonderful customer service. They were extremely pleasant, knowledgeable, friendly, and patient with me. I would definitely recommend this location.

Source: Google

★ 3

Decent gym, but huge problem with theft in the men’s locker room. Have had my locker broken into on 4 separate occasions.

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★ 1

They keep charging you even after getting written confirmation of membership being terminated. They even changed the name that the direct debit comes from. Don’t give them your bank info.

Source: Google

★ 1

Jaran at the front desk is horrible. Poor customer service. Bad attitude. Should not be working in that type of environment. Management does nothing about it because they lack enough employees

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★ 4

I enjoy the gym. My only complaint is the people at desk are always on their phone and fail to even notice you are standing right in front of them. Also act like you’re bothering them while they engage in a conversation.

Source: Google

★ 1

It’s really disappointing how dismissive the team members of the membership department have been, I’m referring specifically to Andy & Hope. Ben has been great! I have reached out to them multiple times to cancel my membership as I no longer live in the area. They haven’t even acknowledged my question around why I can’t get an immediate cancellation, they just said that my account will be charged one more time next month. It doesn’t make any sense!!

Source: Google

★ 5

Great area and nice staff! The atmosphere is preety amazing too!

Source: Google

★ 5

I belong to several high end gyms in my area. One Life has the best equipment of all. Noise level is contained and the place is spotless. Most of all the front desk staff, Chris, Dalia, CJ, Miles and Ted great me warmly when I walk in asking if I need a towel. As Im leaving they give a “Have a great rest of your day!” My other gyms don’t compare with the staff at this facility. Yoga instructor Asha is warm kind and a terrific instructor. I must applaud the owners who instilled the best practices to the staff at OL because it shows!
Best of all the price point is affordable and a value for all you get w a basic membership. The trainers are bent on giving the best workout possible in the 30 minute appointment. I wish my other gyms were this good as they are closer to where I live!!

Source: Google

★ 1

Me and my wife just moved here a few days ago for work and wanted to continue bodypump so we came here. Our 2nd day there, a Chinese woman attacked my wife for closing the door during a 6am class. She was in a car accident so she needs the ballet bar for lunges, and has OCD/ anxiety about people watching behind her in gym classes. No one intervened to help my wife during this time, and my wife ended up crying through the entire class. She had a panic attack and no longer feels comfortable there. Please do better.

Source: Google

★ 5

Best Onelife location in Atlanta. The basketball court is small, but a great option. Lots of room for everything. Could use some more cable and smith machines, but all in all it's a great gym for the value. Also love the yoga classes at this location.

Source: Google

★ 1

DO NOT SIGN UP FOR THIS GYM! They are professional
scammers!!!
I would give them a ZERO start rating if I could. I canceled my membership in person on August 2nd 2023 and called again to make sure this was noted. At that time, no one informed me of any procedure needed to ensure that the membership was canceled. I started getting harassed with phone calls of a "balance" on my account. When I informed them that i had asked for a cancellation both in person and over the phone, I was threatened ABC financial that my balance would be sent to collections.
They tell you when you sign your contract that you can cancel at any time once you've been a member for at least a year, but they intentionally make their cancellation process extremely illusive so that you have no idea how to end the contract until they can bill you for additional months and claim that you are delinquent. I was a loyal member for 3 years with them and am extremely disappointed. They're no better than crunch fitness with their shady business tactics. Do not sign up

Source: Google

★ 1

‏ מסקנות מה one life.

חלל הבריכה מטונף ומזוהם.
מניחה שאם הייתה להם ביקורת תברואתית הם לא היו עוברים אותה🤮
‏שעות הבוקר המוקדמות הבריכה קרה- הבטיחו שמחממים אותה.
עובש בתוך הבריכה🤮
מקלחות ב6 בבוקר עם מים פושרים עד קרים-נורא ואיום!

ביקשתי לדבר עם מנהל אז הבחור אומר לי ״ I don’t like being directed”… הזייה🤦🏽‍♀️ ‏המנהלת כמובן לא חזרה אליי, ‏אז התקשרתי אליהם ובשיחה איתה נאמר לי במילים אחרות שזה הסטנדרט שלהם, שהיא לא יכולה לעשות יותר מדי בעניין, הכי הרבה שיכולה לעשות זה לדבר עם ‏אנשי תחזוקה ולנסות להבין איפה הבעיה, ‏אבל אם זה מפריע לי אז אני יכולה לבטל את המנוי וללכת למקום אחר. ‏צר לי שזו רמת תודעת השירות שלכם. ‏גם שהגעתי היום בבוקר, הבריכה אמנם הייתה מחוממת אבל לא הגעתי מוקדם בבוקר אז אני לא יכולה להגיד האם הם חיממו את הבריכה בשעות הבוקר המוקדמות. ‏גם ‏המים במקלחת היו חמים אבל זה בגלל שכבר הגעתי מאוחר יותר ולא מוקדם בבוקר. ‏ הדבר שהכי מפריע לי זה שאחרי שהבאתי לצומת ליבם שאזור הבריכה מטונף הם אפילו לא טרחו לנקות את זה וזה נשאר גם היום אותו דבר.

מקווה שיטפלו בזה כי ממש לא באלי לנסוע עוד 5 דקות כל בוקר לla fitness.

Source: Google

★ 1

I hate this gym so much, the pool is so dirty

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★ 5

Excellent gym and the staff are always helpful and friendly

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★ 1

בריכה מלוכלכת

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★ 5

The best gym that I been in USA the staff are very friendly and has all equipment and amenities like pool and sauna. I came from NJ for a week and they give me the opportunity to pay for a week, thank you

Source: Google

★ 5

Source: Google

★ 5

Absolutely love this place. Clean and welcoming environment. Everyone is so nice and helpful and knows their stuff. Even when it’s busy you can find a space somewhere to get your workout done and people don’t hog equipment like other gyms I’ve frequented. They have so many things to offer you are bound to find something to get you motivated to go to the gym everyday. They have a wonderful assortment of equipment. The locker rooms are beautiful and clean. I love it here!

Source: Google

★ 2

This gym is to hot. If you are a heavy cardio person you will be drenched if you work out there. This location is close to my work but its much to warm inside there. I leave drenched and its to much. Felt dizzy trying to run because I was overheated in there. Hoping that they will make adjustments to get it cooler in there. I have visited other locations that were the perfect temperature.

Source: Google

★ 5

Source: Google

★ 1

UPDATE: Wish I could do negative stars. I have cancelled my membership in Feb 2023 and they are STILL charging my account. This company is full of crooks and incompetent managers. DO NOT join unless u plan on using this membership for the rest of your life.

Do not join. It is extremely easy to sign up and everyone is pleasant when you do, but when you need to cancel no one can help you and they continue to charge you for months after. Awful customer service.

Source: Google

★ 4

Overall, I really like this gym and I'm glad I switched from LA Fitness in Dunwoody/Perimeter. I love that the gym has platforms and bumper plates, and it's such a huge & beautiful space. I'd argue that the staff does a fairly good job of keeping it fairly clean. I'm actually pretty impressed with how relatively nice the locker rooms/restrooms are kept up, as compared to other gyms. (There is, however, fairly often one or more bathroom stalls that makes you think YIKES! or BARF!) I will also say that it's not uncommon for a lot of the hand sanitizer, paper towel, or wet-wipe dispensers in the actual workout space to be empty, which can be frustrating and force you to get some extra steps in as you hunt around. It's a very popular gym, especially amongst people who are serious gym-rats, so during peak hours it can get pretty busy & crowded. You might finding yourself waiting in line 15+ minutes for a squat rack, bench, leg press, etc., so just beware! Also noteworthy, is that you may find yourself circling round & round looking for a parking spot or just electing to park far away in the parking lot during peak hours. While there are a ton of treadmills, stair-masters, ellipticals, etc., it's also not uncommon for one or more of them to be having issues (whether there's a sign on it or not).

Source: Google

★ 5

Source: Google

★ 5

I just signed myself and family up for a gym membership with Ben at Onelife in the Perimeter area and wanted to give him a huge shout out.

He’s super transparent, informative and genuine. We laughed a lot, I felt zero pressure and he even talked to my son who is interested in becoming a trainer about all the career opportunities at Onelife.

To Ben’s manager - He is awesome 😄

Source: Google

★ 4

Strong “GloboGym” vibes so be prepared for that kind of feel but this gym has something for everyone. Love all the Life Fitness and Hammer Strength cardio and strength equipment. The only thing it’s missing is a Hammer Strength Plate Loaded Glute Drive - they could add 3 and they would all be used. Also offers group cycle, hot yoga, half court basketball, and functional training. The semi-outdoor mezzanine is cool too. Accessing this area of Atlanta is a nightmare during rush hour and the large parking lot will be packed to prepare accordingly. Overall highly recommended.

Source: Google

★ 5

Very clean and well organized. Has all the machines and areas you need for your workout. Also offers great classes if you want to try from cycling, yoga to strength.

Source: Google

★ 5

Wonderful staff, equipment is in great shape, amazing amenities and perks for a low monthly price

Source: Google

★ 5

Good place to workout

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★ 4

I love this gym. But I did not know there was hot yoga classes I went to one and it was regular with no change in room temperature. It is a shame I wasn’t informed. I would like staff to be more acknowledgeable and encourage people about things they can do at the gym.

Besides that, they are clean. I would think they could be cleaner and more organized. Some people do not help and I believe cleaning and being organized is part duty of the client as well. Maybe some educational encouragement around this area is needed here as well.

Source: Google

★ 5

Deion is the man 10/10 service definitely recommend talking to him .

Source: Google

★ 5

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★ 1

I joined 11 months ago. Staff is good. But the gym needs to inform their staff better. All yoga classes are hot with zero classes are 95 degrees plus. Pitiful not to have options for lower temperature.

Source: Google

★ 5

Source: Google

★ 1

ONE STAR due to HIGHLY UNETHICAL AND DECEITFUL MEMBERSHIP CANCELLATION POLICY!!

Good luck cancelling your membership here without blowing a gasket. You'd think it would be easy to cancel a $35 month to month gym membership! IT'S NOT. Called today, told them I wanted to cancel effective end of Apr. Was told my cancellation would be effective beginning end of May and that I'd be charged for May next week. They require a 30 day notice on cancellation. Not sure where or if this is written down in whatever I presumable signed when I signed up but it's a total racket. We're talking about a month to month membership, not an apartment rental.

The real kicker is that they send you a nice notice telling you that your cancellation is contingent upon you making your next payment. This is not a payment for service already received, we're talking about service that they're forcing me to pay for that I can't even use. If I don't pay the final, extra month they'll just keep my membership going until I pay or they send me to collections. UN-F$%k!ng BELIEVABLE!!! So basically I HAVE TO PAY THEM TO GET OUT OF MY month to month MEMBERSHIP after 3+ years of loyal membership. It's not the money, it's the principle.

They bill through ABC Financial. Google "ABC Financial Scam", they're almost universally despised.

Also, all the stuff in the other reviews about general decline, disrepair, disorganization...that's true too.

Source: Google

★ 5

I had a fantastic experience training with Mayo as my personal trainer at Onelife Perimeter. He was always punctual and flexible with scheduling, and his creativity in designing unique and engaging workouts kept me motivated. Mayo consistently challenged me in every class, pushing me to achieve my best. His interpersonal skills were also top-notch, providing valuable feedback and guidance. I highly recommend Mayo to anyone looking for a skilled and motivating personal trainer!

Source: Google

★ 5

Love this gym. The yoga classes are amazing! The staff is friendly and helpful if you ever need anything.

Source: Google

★ 5

I really love this gym! The staff is always pleasant!! I especially love your classes I personally go to multiple locations and friendly staff has been consistent….

Source: Google

★ 5

Nice staff and good equipment

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★ 5

Worked out here for over two years and absolutely loved it! Is clean, well maintained and the staff was always friendly and very attentive. Cycling clases with Kayla and Yoga with Julia were a huge plus.
Leaving cus I moved and other gyms are more convenient for me, but I wish I could stay here. I know I’m gonna miss it. :(

Source: Google

★ 5

Source: Google

★ 5

Andy and Deion need a shoutout.

The staff here is great! Deion in the mornings is always wide awake and greeting people and fun to talk sports with!

Andy on Saturday mornings is the nicest guy ever. Always smiling and happy to help!

Source: Google

★ 4

This is a very affordable gym. The have a ton of equipment. This gym is well maintained and the staff are personable and always helpful.

Source: Google

★ 5

Excellent gym and even better staff

Source: Google

★ 1

A member recommended me this place, and my first-time experience was fantastic. The guy who showed me the gym and told me about the membership was so kind, polite, and very friendly. Today I called to enroll asking for him but he is not there so they couldn’t do it by phone because any manager was available. I drove to the place and somebody with not a good welcoming attitude at all was enrolling me thru the membership and he changed the prices, he was talking about a lot of extra fees I didn’t know. I was trying to go to a Yoga Class and because of it I missed and now I am very disappointed with the service, he did turn off the entire experience in a bad way and I am no longer signing up for it. So bad!

Source: Google

★ 3

First off the facilities and overall cleanliness are up to standard and should be five stars. The staff is great- helpful, personable etc. I have tried to put off going into Karen mode but I have to say- I’ve never seen a gym so full of lazy people. Weights are constantly left on the wrong racks or laying around… people loading up the leg press and then just walking away. It blows my mind. Not sure what the best method is to enforce the “re-racking weight” policy but I recommend trying something.

(Update 1 year later) Unfortunately continuing to decline. The staff still personable etc. but I used to see other staff cleaning up and mopping- now almost never. The upstairs is always a chaotic mess. Weights strewn about, benches ripped. This is a very popular location so I understand it is busy, but they need to listen to the constant reviews regarding this otherwise business will decline. I always saw the former GM Sean pacing the floor making sure everything was looking neat and in order. New management seems almost careless. Whoever owns this location ought to recognize the value in paying to keep a good GM around. Business 101.

Source: Google

★ 1

10/10 Gym Experience and Staff
However, Cancellation processed is ridiculous. I moved and needed to cancel my membership. You are unable to cancel on the website (on mobile), you have to call ABC Financial. Upon calling, it is a 30 cancellation window for them to review your choice to cancel. Where you have to continue to pay the gym fee's, even if you are unable to use them.

Customer service was great, but this policy is outdated and a way to get members to continue pay during an unnecessary waiting period. Be prepared to pay an additional 2 months of fees after you want to cancel.

Source: Google

★ 2

very small gym for there to be a bunch of group classes all during the same hours

Source: Google

★ 5

Really like the mgmt here and location so I'll give them five stars. Clientele, however, is hit or miss. Had a couple situations on some equipment with some ghetto types being hostile and rude. Some sitting on the equipment or walking away and coming back angry because someone else is using it. They are not for rest nor are they your property! Common sense!

Sauna is not working now, which is a downer. Doesn't seem to have the amount of space of some other locations.

Source: Google

★ 5

Very clean gym. New/Up-to-date equipment. Bathrooms very clean. Staff is very friendly. Love the Hot Yoga room, the variety offered with the equipment and spacious areas to workout.

Source: Google

★ 2

I’ve gone to OneLife for years now and have been to many different locations around the area. I feel like the equipment is always broken here and there seems to be no urgency to get it fixed. Machines, cables, and benches are always broken and it sucks when I get off work and it’s already busy but I can’t use what I want to use because it’s broken or somebody is on it but I have to wait since there’s only so many things that work. The sauna is always down so good luck if you ever want to use that. I understand that things break in a gym but I don’t understand why it takes so long for things to get fixed or replaced. Also I don’t understand how everything is so unorganized with weights everywhere and cable accessories everywhere. Starting to wonder what the workers do besides stand around and socialize at the front desk. Seriously has declined within the last year. Sad to see.

Source: Google

★ 5

Front desk is always super friendly, and the gym is super clean!

Source: Google

★ 1

I have been a member over 2+ now. The gym has been declining big time! Equipment not working and impossible to find a yoga mat! It’s not clean anymore and customer service has changed too. I called many times to cancel my membership and it is impossible to do so! They use 3rd party company who is also making it hard to cancel! I called my bank to take them off and that helped; however, the gym keeps recruiting balance with late fees! They keep calling me for the new method of payment and no one wants to help me cancel it. It’s been a nightmare! Before you sign up I would suggest to look at other gyms and make sure that they have legit cancellation policy in place! Do NOT go here you will regret it!

Source: Google

★ 5

Great facility. Lots of variety

Source: Google

★ 1

I would actually give this gym a zero star if I could not because the gym is not good but because there is no safety for your property. My car was parked right in front of the gym (keeping in mind this is the gym parking lot) and yet someone managed to vandalize my car and tried to break in. There are cameras all over the parking lot which can help identify the person who did that, but this gym staff does not care and will not do anything to help you get that footage. They will ask you to get it from the security company and that the plaza is responsible. When you ask about where/how can I contact them, they will stop replying to your emails or have a clear answer on where to get it from when asked in person. I reached out to the General manager (Camera Williams) of this gym and the reply I received was that they cannot retrieve the footage and the plaza is responsible and wished me luck on finding the culprit? I already filed a police report but need footage which can help the police find the culprit but the staff will do anything than to help you. They clearly don't care about their customers! If you don't want want your car to be broken into, I'd suggest to look for a gym where they can provide safety for their customer's property. There has been a few car break in cases in the gym parking lot in the past 5 months but the staff simply does not care.

Source: Google

★ 4

Source: Google

★ 5

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★ 2

The gym experience has rapidly declined over the most recent months.

Cleanliness - the gym is always in disarray regardless of the time of day you come. Weights are rarely racked and equipment is scattered around the gym. Working out becomes a scavenger hunt. The baseboards and mirrors are always covered in spit and sweat (mirrors) and dust in the corners. You can clearly tell the gym isn’t regularly cleaned. The new GMs response to these issues is that they don’t have enough staff to keep up with it right now When the previous GM, Sean was at this location this was never an issue. You would frequently see him walking throughout the gym to ensure this wasn’t an issue.

Equipment: the maintenance of the equipment leaves much to be desired. Seats are torn, platforms are separating, benches are wobbly, machines are left I repaired for weeks/months at a time and the sauna leaves much to be desired. Your annual fee is supposed to go to gym upgrades however in the past 4 years I’ve been a member not much has changed.

Staff: The staff that they do maintain are great. However there seems to be a lot of turnover which leads me to believe the pay and/or leadership isn’t great.

Overall, I would recommend trying some other gyms in the area. As well as avoiding busy times as there isn’t much equipment when the gym is busy. Myself and other loyal members have moved to different gyms in the area

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Out of the years been here the mens sauna work maybe 5 months, door broke most of the time. 2 times I came and thw hot tubs was a cold tub. Lol smh. And it's not clean. Either a water bug or roach don't know what it's called down here because it look like a big Roaches, but the guy who step on it in the locker room called it a water bug,but whatever it is it was in the locker room floor.

Source: Google

★ 5

Awesome fitness center with world class amenities. A bit crowded during peak hours so try avoiding it🙂

Source: Google

★ 4

[When I visited Atlanta, I was able to visit the gym in person. Luckily, I was able to speak to the GM who made one call - about 2 minutes - and my account was canceled and the excess payments were refunded. Without issue.

While I wish this could have been the same demeanor of their billing company - that was not my experience. Unfortunately, the gym is tied to to any 3rd parties they insist to offer their services - and their billing company is a nightmare. Make sure you deal with your account issues AT the gym! ]

I was a member of OneLife Perimeter for about six months before the pandemic. During the pandemic, I paused my membership as I moved away. Ultimately, I contacted the company that manages the billing (ABC Fitness Solutions) to cancel my membership since I was no longer in Atlanta. Needless to say, that was a frustrating enough experience. On May 26th, when asking about visiting Atlanta if I could restart my membership, their response was:

"Your membership was cancelled effective May 26, 2021. Please contact your health club to discuss how to reinstate your membership.”

That was the last communication until today when I noticed that I was charged on May 27th and again on June 25th. I tried calling Customer Service and was told they could only help via email. ABC Fitness Solutions is incompetent and jerkoffs literally unable to keep their excuses straight. Obviously, I have no clue why they are still billing me, and instead of refunding and calling it a day, they are blaming me and refusing.

Source: Google

★ 3

This gym is pretty fantastic, BUT, be super careful if you're deciding to sign up for their personal training sessions. Here are my notes
- They have two options, 1 hr sessions and 1/2 hr session. You're better off finding external help.
- When I signed up, I was pretty clear that I wanted only ONE month of training. I'd decide if I wanted to buy additional packages. So when I was signing up, I was told that I'll only be charged $300 some dollars for a single month. The guy completely left off the table that it's a 3 MONTH COMMITMENT. So now, that $300 is $900. If I spent the same amount on external help, I'd get more bang for the buck.
- When I tried to get a refund for the additional $300 that was charged, the GM said that they don't do refunds and "I'd have to buy out my remaining contract". The contract that they under informed me into signing. You see my point? Do you see the difference between $300 and $900?

- READ THE FINE PRINT. The staff will say absolutely ANYTHING to get you to sign on the dotted line. And then they'll hit you with the "You're the one who signed." argument.

Source: Google

★ 3

I really enjoy this gym. It's clean, the staff is friendly, the trainers leave you alone, and the variety of machines and training areas is great. I was about to go back LA fitness after a stint at Crunch followed by 8 months of Orange Theory but for the price I choose this as gym and I'm happy I did. There is a sauna, a whirlpool and even an outdoor area that I use A LOT.

I took off a star because the ala carte amenities are a joke. I understand the child care and tanning but the other things should be included.

UPDATE: I came back post pandemic (signed up online) because they had a kids club, they no longer have kids club and I am stuck in the contract. Also there are now broken machines that need to removed from the workout floor or replaced instead of stashed in corners. The rest of my review aged well.

Source: Google

★ 2

Fix the suana !

Source: Google

★ 1

For one the men sauna was out for months. No compensation for it one of the main reasons I got the membership in the first place. Now the doors is broken so now it don't shut all the way. And on top of that the front entrance door is broken too. Things dont be clean i seen a bug walking across the locker room floors. Roaches. But thats a down south thing they say. On top of that i am getting charge $9 more dollars then what i sign up for. People at this location don't know they job well at all. Talk to me about something and gave me something different. I would never tell anyone to sign up for here. Talking about friendly then fake boxer trainer I almost had to show him what a real fighting was, and the guy at the front desk for being dumb enough to come to me to tell me what he said. Clearly he was scared to say it using you like a pawnto tell me,but of course I daid something to him,but that was months ago have not seen him really since, but then again i dont go much. Caught in a contact. Dont waste y'all money. So to top that off they fix the sauna door for about 3 months amd its been broke again for the last 2. And the hot tub was a cold tub for the last week. Contract almost up.smh suana work about 4 months outbof this year

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Hands down best value health club in the Atlanta area. The staff are always on point and provide an incredible guest experience. The GM, Camera, goes the extra mile to take care of members. I’ve had the greatest of experiences at this club. If I could rate it 6 stars out of 5 I would.

Source: Google

★ 3

I’ve been working out at the gym for almost a year now and I’m used to being greeted with a smile and warm welcome. Even upon leaving, someone from the counter would say have a good day. However, that has changed. I walked in one Sunday morning and a tall guy had a mouth full of food in his mouth. I said good morning twice - he barely spoke. The lady on the computer was dry as well. As I was leaving, no one said have a good day- it was very dry. Other than that, I love working out at this gym and the equipment.

Source: Google

★ 2

My husband and I have been working out here for 3 years. We love the gym (location, equipment, layout, people). What's really disappointing is the lag time on equipment that is out of order. When you have a limited number of certain highly used pieces of equipment and they're broken for months, it's unacceptable. The cleanliness upstairs is also unfortunate. I have personally picked up trash and dirty paper towels several times in the last few weeks. Strewn about all around the smith machines. The sauna in the mens locker room has been out of order for months, and the front door has had caution tape on it for months as well. What gives? I understand perhaps there is a labor shortage or goods are unavailable, but maybe we should receive a discounted membership due to not being able to use equipment and cleaning up others messes.

Source: Google

★ 5

Love it.

Source: Google