★ 5

I was searching online for a Pilates class and found Club Pilates offering a free introductory class. I did the free class and signed up immediately. As a senior woman I believe this is a safe way to build strength and balance without fear of injury. Instructors are knowledgeable and sensitive to each person’s limitations. The facility is modern, clean and comfortable.

Source: Google

★ 5

I absolutely love taking classes with Serenity at Club Pilates! She’s an incredible instructor who truly knows how to challenge us — every session pushes me in the best way possible. I’ve lost 10 pounds since joining and feel stronger, leaner, and healthier than ever. Pilates with Serenity works every single part of my body, and I always leave feeling accomplished and energized.

The environment at Club Pilates is so positive and motivating, and Serenity’s energy makes it even better. The customer service I've received is amazing as well. They've worked with me to make adjustments to my class schedule. I’m so glad I joined — it’s been one of the best decisions I’ve made for my health and wellbeing. Highly recommend!! 💪✨

Source: Google

★ 3

Did Pilates 2 years in the mainland. Honolulu location is Hard to book a class being so crowded, NO classes available with limited time windows to choose from. I wil most likely discontinue membership.

Source: Google

★ 4

ここ6ヶ月ほど月4回のペースで通っています。施設はとても綺麗で気持ちよく使うことができます。スタジオ内が結構広いので、先生の声が小さいと意外と聞き取りにくいです。ピラティスは細かい指示が非常に大事だったりするので、先生の指示が聞き取りやすい前方、せめて真ん中くらいのリフォーマーに陣取るといいかと思います。不安な場合は先生に再確認すると快く教えてくれます。こちらは普段使わない筋肉を鍛えることができるので、通常の筋トレやヨガに足す形で利用しています。

Source: Google

★ 5

I’ve been a member of Club Pilates Honolulu since 2023, and I can honestly say that my experience has been nothing short of amazing. It's now 2025, and I still enjoy every single session just as much as I did when I first joined. The staff here is incredibly friendly, welcoming, and always ready to help, creating such a positive and supportive environment.

Two of my absolute favorite instructors are Vanessa and Jenny! They are both exceptional at what they do, and their classes are always challenging yet enjoyable. I especially appreciated how they went above and beyond when I was pregnant. They made sure to provide modifications for my workouts in group classes, taking extra care to ensure I felt comfortable and safe. It truly shows how much they care about their members.

One of the sweetest gestures was when they gifted me a Club Pilates onesie for my soon-to-arrive baby! It was such a thoughtful and kind surprise that added a personal touch to my experience with them.

I highly recommend Club Pilates Honolulu to anyone looking for a supportive, inclusive, and fun place to improve their fitness. Whether you're a beginner or experienced, this place will make you feel right at home.

Source: Google

★ 5

Awesome studio and team, highly recommended for when you visit HNL!

Source: Google

★ 1

When I first signed up, I thought I was getting a great deal, but it quickly turned into a frustrating experience. I contacted them to address some scheduling problems and made the decision to cancel my membership. They assured me over the phone that this would serve as my 30-day notice. However, a month later, I found out they were still billing me. When I reached out, they claimed to have no record of my cancellation call, even though they admitted that my billing details were changed on the same day.

To make matters worse, I had seen another review where someone had a similar experience, and unfortunately, I found myself in the same situation. Despite admitting that the person who signed me up made promises they couldn’t fulfill, they refused to refund my membership fee. So, I was left paying in advance without being able to schedule appointments, and they wouldn’t return my money. The lack of integrity in their business practices is seriously disappointing.

Source: Google

★ 1

Terrible customer service , blow up your texts to get you to come do their classes

Source: Google

★ 5

I visited Club Pilates and privately trained with Jaczetl. It was my first time doing pilates and she made it a comfortable experience. She is very knowledgeable and introduced all the equipment we’d be using and explained the exercises thoroughly. She was attentive to my form and adjusted exercises according to my ability and strength. Definitely recommend taking a class with Jaczetl!

Source: Google

★ 5

I've had a great experience with CP Honolulu. The space and equipment are all super clean and well maintained, the staff is helpful, and the instructors are really knowledgeable and run some great classes. The management is easy to reach and communicate with for any questions, and has always been very understanding and accommodating. I've taken classes at many Pilates studios, and this is a really special studio.

Source: Google

★ 5

I really enjoy my classes. Teacher is very helpful and knowledgeable.

Source: Google

★ 5

Love this place. I'm pretty new to pilates but I highly recommend trying it. The space is super clean and well-maintained. The staff is friendly and extremely helpful. I've had a few private sessions with Jenny and she helped me learn the basics and the lingo to succeed in the classes.

Source: Google

★ 5

I took a class with Vanessa while I was on vacation and absolutely loved it. Will be back my next trip!

Source: Google

★ 1

The instructors at this location are generally great. My one star review is because the club engages in deceptive trade practices, and the club owner/management is unapologetic even after being educated by the franchisor.

If you joined this studio through the Active and Fit program prior to March 1, 2024, any additional enrollment fee they charged you was unlawful. They are no longer requiring this additional fee because their franchisor got involved. If you paid this fee, you should be aware that they are obligated to provide you with a refund.

Source: Google

★ 5

I have been with Club Pilates for a few years now and must say I am so very impressed with the new instructors. Of course, Nadia and Alicja are top notch (love their sense of humour) and the addition of Anh, Alexandra and Emily makes for a great team. They are awesome! I really appreciate the explanation as to where we should feel it and why as well correcting position and posture.
I am hooked on Pilates and great instructors make all the difference. Well done! Thank you. Annette Hurd

Source: Google

★ 2

I’ve been a member for about 5 months and recently cancelled my membership. They have a very strict cancellation policy and as mentioned below are very rude about it. It’s $15 every session you cancel ( cannot be waived) and with having a family and an on call job I wasted a lot of money on these fees. Because you do have to book ahead due to the limited space. The weekend classes are always full and parking is always a mess. The workouts started getting repetitive even at the highest level. It’s a 50 mins workout and I would say the core workout is only about 20 mins: 10 mins to warm up, 20 mins core, 10 end and stretch along with you cleaning your station . Which is pretty disgusting to trust previous users to clean. There’s been a handful of incidences where my machine still had sweat/ oil marks from previous user. With that price point and workout intensity it is not worth it.

Source: Google

★ 5

A very good studio, very nice and good teachers . The girls in the front desk are very nice and helpful.
There are classes for every level .

Source: Google

★ 5

What a gorgeous space to transform yourself! We took a class from Master instructor Vanessa Huffman and she is amazing. She will guide you to new levels and awareness in your body!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

I had an unpleasant experience at Club Pilates. I had booked my first session but arrived seven minutes late. However, the receptionist refused to let me join the class, citing that I had missed the warm-up and she was impolite and dismissive. Even though I was aware of the consequences of being late, I was disappointed with the way I was treated.

To make things worse, prior to my first class I also tried to inquire about private classes and available instructors via text, but after engaging in a text conversation about time and available instructors I was ghosted. It's ironic because I am an enthusiastic Pilates fan who used to attend regular classes before having a baby. When I learned that Club Pilates was opening in my area, I thought it would be an excellent opportunity for me to get back into Pilates. However, the customer service at Club Pilates is not customer-oriented at all. They can disregard and dismiss you without any hesitation.

Source: Google

★ 5

I’m obsessed 😍 Beautiful studio, the best instructors, and a fun vibe that gets me excited for class each day. Pilates has been a healing journey for me and such a positive and gentle way to move my body. I’m so grateful for this space as a part of my daily ritual ✨

Source: Google

★ 5

The studio is so beautiful and inviting! (Parking is free, too, which is nice.) The front desk staff are helpful and the app makes it easy to plan ahead & rearrange your class schedule. Each of the instructors I’ve met are friendly and they give feedback throughout the class. And the special events are so fun- building community for members, beyond just classes.

Source: Google

★ 5

The studio is beautifully clean & inviting. Sarah and Chloé are great at explaining positioning of the body and movements :) 10/10 recommend pilates for everyone!!

Source: Google

★ 4

The equipment and amenities of the studio are excellent!
The app they have for booking your classes is very good and friendly.
The studio is clean and well ventilated.
The only reason I didn't give 5 stars ☆ is due to some instructors are kind of inexperienced or improvise a lot during the class.
Choosing your classes with the right & experienced instructors will be a game changer in your experience and results.

Source: Google

★ 5

Source: Google

★ 3

Felt a bit clicky in there but great workout!

Source: Google

★ 5

Great instructors who make Pilates classes fun! Convenient parking and beautiful ambiance

Source: Google

★ 5

I hate exercising but love this Pilates class! Great workout without jumping around. Instructor has contagious energy and the sets are so effective. Super addicting. Love how I feel afterwards and getting more tone for sure! Highly recommend

Source: Google

★ 5

Clean and quiet
First time doing Pilates, the instructors are very lovely so it was not hard at all to fall in love with it.

Source: Google