★ 5

This is a good gym. I enjoy my workouts here. The coaches are awesome and the staff are friendly.

Source: Google

★ 4

I have been an OT member for about 3 years. I was a member in the Bay Area and then moved to Ewa Beach and now I’m a member here. This studio is VERY spacious compared to a lot of other studios I have visited. The coaches are really great (shout out coach Patrick!) and I love how motivating they are. The only reason I give 4 instead of 5 stars is that I am a class packs person instead of a subscription and they charged me the $10 fee multiple times and when I talked to the manager about it she explained to me the situation which I was okay with, and told me she’d refund me for at least $20 MAYBE $30 and then I never received my refund which is a bit disappointing — $20 is equivalent to like one class. It doesn’t stop me from coming here because the facility is great and coaches are awesome, but I still do think about how I never got my refund.

Source: Google

★ 5

Orangetheory Fitness Kapolei is amazing! The studio is always super clean and well-maintained, which makes it such a comfortable place to work out. The workouts are great — they change every day, so you never get bored and you’re always challenged in new ways. I also love that they offer dedicated strength classes now; it’s a perfect addition to the regular OTF workouts.
Booking classes is really easy through the app, and the staff makes everything simple and welcoming from start to finish. The best part is that the workouts are completely guided — you just show up, follow the coach’s lead, and get an incredible workout without having to plan anything yourself.
Highly recommend OTF Kapolei to anyone looking for a fun, effective, and motivating fitness community!

Source: Google

★ 5

I've taken Orange Theory classes at studios all over the country and without a doubt, the Kapolei studio is by far the BEST one. It's the coaches, the studio managers and staff, and the Kapolei OT that make this place so special. Do yourself a favor and come check it out. I guarantee you'll love it just as much as the rest of us and you'll be hooked!

Source: Google

★ 5

Love that they have all in one classes with coaches to boot!! I always look forward to my weekly workout days!!

Source: Google

★ 5

Source: Google

★ 5

I absolutely love this gym! The coaches, the staff, the location and most importantly the community are superb! You feel the positive vibes and encouragement to keep going the moment you step foot in this OTF.

Source: Google

★ 5

Best workout ever! OTF Kapolei is the place where you will definitely reach your fitness goals and still have fun. First off, the workout is 60 minutes long and divided into three parts - treadmill, rowing, and weights. You have a coach that guides you and motivates you. You go at your own pace! This particular location hits different. There is a sense of family and support. The staff, coach, and members are all welcoming and supportive! Come check them out. Your first workout is free!

Source: Google

★ 5

I’ve been coming to this location since they opened and I love it!! The staff is amazing and so fun!

Source: Google

★ 5

The classes offered at OTF Kapolei are challenging, and the coaches are friendly and motivating. The facility is organized and clean. There's something for all fitness levels whether hitting a new PR in benchmark classes or competing in signature workouts. #CoachCait

Source: Google

★ 5

I’ve been a member of OTF since 2017 (??) ☺️
What I like is that I come in and I’m done. I wouldn’t do this in a gym on my own. OTF got me running. I’m not good at running, but I’m just trying to be the best me. I love OTF Cause it’s clean and that I can use gyms around the country when I travel. The first class is free. Check them out!

Source: Google

★ 5

My husband and I took an intro class at Orangetheory to try it out, and we had a great experience. The space was very clean. The employees were very nice, polite, and helpful. The atmosphere while working out did not feel intimidating. It felt very inviting. Coach Caitlyn was great!

Source: Google

★ 5

The staff is beyond friendly, inviting, and makes you feel like family! The classes are always different and fun! Coaches are encouraging and make you look forward to coming to class everyday!

Source: Google

★ 5

The coaches are always PUSHing everyone to do their best and GO ALL OUT!

Source: Google

★ 5

Such amazing coaches, staff, and members! Workouts are great too!

Source: Google

★ 1

This particular orange theory fitness is a parasite. Wait until you have to cancel, and all of a sudden the employees, including Danny (the owner) will become the most incompetent team of employees you’ll ever see. Employees will push you to cancel over email instead of allowing you to cancel in person, all at the hopes of getting at least another month’s worth of your money. Danny will basically blacklist you, in the sense that you will never get a call back from him or any of the managers no matter what the employees promise you about them “reaching out as soon as they’re available”. They will always be mysteriously absent or busy. It’s like being in an abusive gaslighting relationship. Do yourself a HUGE favor, save yourself the future headache and sign up for a membership literally anywhere else.

Source: Google

★ 1

We had a card on file. After being away for a while, we considered going back and texted them that we wanted to use a different card — specifically telling them not to charge the old one. They charged it anyway.

When we texted about the mistake, they apologized and promised to reverse the charge. Instead, they did not reverse it and then charged the full $176.96 a second time.

At that point, it was clear they weren’t going to make it right — whether from laziness or lack of professionalism — so we had to file a fraud claim with our credit card company.

Extremely frustrating, very unprofessional, and ultimately untrustworthy.

Source: Google

★ 5

Source: Google

★ 5

I started my OTF journey back during 2019 in Ohio and had some fantastic and life-changing experiences at my local studios. It became a consistent way of life and I am grateful to my coaches there. When I moved to Hawaii and discovered that this studio was opening up at the same time, I was excited that there could be continuity and that my life wouldn’t change too much. I had NO IDEA how much different the experience could be!! From day 1, I’ve been blown away by this place! The culture of Hawaii and the culture of OTF obviously is lightning in a bottle here. The owners are amazing and personable and present. The coaches are some of the best I’ve ever experienced. The SAs are the glue that holds it all together. I’m not a vocal workout guy, I’m introverted and usually just want to show up and face my stressors with someone telling me what to do and they give me space for that. But it’s also an incredible community that you can rely on any given day. Great job everyone at OTF Kapolei - truly the best OTF ever 🤙🏻

Source: Google

★ 5

Incredible coaches and staff!! We have been to many OTF gyms and this one is hands down our favorite. They know your name, give you fist pumps, positive vibes and lots of aloha. Cant recommend enough!

Source: Google

★ 5

Parking - Since Google took me to Wendy's...Park in front of Olive Garden. Take the walkway on the left of Olive Garden. Walk straight into the middle of the shopping center and you'll run into it.

Source: Google

★ 5

Source: Google

★ 1

Sheer unfairness. They billed me for 3 months after a cancelation. Then when I called to clear this up, they told me it's all my fault and even pulled out bogus calls /messages never recieved from them. Don't trust these companies like this. Will not be going back.

Source: Google

★ 5

Great efficient workouts, good energy

Source: Google

★ 5

Orangetheory Fitness Kapolei is the best studio. The staff and coaches are amazing. You don't only get a life changing workout, you also become part of the ohana 💕. You'll always see me there 😜

Source: Google

★ 5

What’s not to love about this studio?! My husband and I have been members since the new location opened up in Ka Makana Ali’i. Knowing that OTF was going to be coming near the home we were purchasing was the tipping point that motivated us to move to Oahu from Hilo (Big Island) from the amazing front desk staff, the awesome and motivating coaches, the owners Colleen and Danny and of course the incredible members. I always look forward to my workouts and love being a part of this community. Truly nothing beats the workouts. I’ve tried many gyms and this is the only one that always keeps me motivated and seeing/feeling results is an added bonus. So grateful to have OTF Kapolei! Cheers to health and splat points. :)

Source: Google

★ 5

Staff and coaches are the best here! I would name them all but I don’t want to miss any of them. Great workout!

Source: Google

★ 5

Thorough and energizing workout every👏 time👏! The studio is also spacious enough to move between stations easily + the coaches and staff couldn’t be better. Great place!!

Source: Google

★ 5

Source: Google

★ 5

The workout was intense. Exactly what I was looking for. The screens show your heart rate so you can judge how well you're doing. You get out, what you put into the class.

Source: Google

★ 5

OTF has made a difference in HOW I workout...... Challenging and totally enjoyable!! Everyone should work out like this!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I could tell a difference after just 3 workouts. Its so motivating to have your stats posted up on the board so you know exactly what you’re going for. Workouts are decided for you so all you have to do is show up! Coaches are knowledgeable and attentive, front desk staff is super friendly. Definitely worth it!

Source: Google

★ 5

Source: Google

★ 5

The staff, trainers, and atmosphere are great and personable. They make sure their clients are taken care of. Sessions are easy to follow and well directed.

Source: Google

★ 5

Source: Google

★ 4

I was referred here for a free session by one of my friends who is a coach at this location. First impression of OTF is that the ladies at the front desk were very nice and attentive. They got me signed up right away when I walked in. It was smaller than I expected, and did not have the large range of space that most gyms have, which I later understood why. It wasn't until later that I realized OTF is not in fact a gym, but is a HITT studio-service (similar to that of Pure Barre but with actual gym equipment). The workout tracks your intensity based on heart rate throughout the exercise and it's produced into points known as a Splat Number. The number is a combination of each HITT category you worked in (Orange, Red etc).

Parking***
We went on a Saturday morning around 1030 and the parking was horrendous because it's located in a plaza. It took us awhile driving around to find a spot that didn't have a time limit.

Experience***
The first thing they have you do is fill out an intake form and wait for the next class to start. You have to give them a credit card to keep on file since they require you to use one of their heart rate monitors for the exercise but they won't charge you unless you lose it for some reason. For the newbies, such as myself, the coach had us file into the room and showed us the basic format of what would be required for the class. I didn't need a lot of instruction on the exercises themselves, but it would have been nice to have had some instruction on using the rowing equipment as the monitor screen was outlayed differently than others I've used and the wattage was confusing to read once we started.

Once she assigned us our rowers, she had us file back into the room with the rest of the classmates, which felt like we were about to get onto a Disney ride. The class was divided into two sections: 1/2 the class on rowers with the others on treadmills aka "Treads". Those on the rowers were the first to change out to the weight room, while those on the treadmills continued for half the class until both groups completely swapped. The workout was high intensity and I definitely had to push myself. Things did get a bit confusing at one point, as the coach was trying to talk to both groups at the same time and it was easy to get confused on her instructions since we didn't know who she was referring to or when we needed to stop while we were on the weights.

Overall, I would say I enjoyed the class, although I could definitely do without the treadmill portion of the workout. It just seemed like we were on there way too long and the running got boring quick. Although I had a good experience, I can't see myself leaving my current gym since I need access to free weights and other types of classes based on the type of training I do. If it wasn't quite so expensive, I would consider joining in conjunction with my gym membership, but with the $59 price point for 4 classes a month, I just can't justify the cost at this time.

Source: Google

★ 1

Just wait until you need to cancel 😂

Source: Google

★ 5

Great workouts every day

Source: Google

★ 5

Source: Google

★ 5

Since joining OTF Kapolei back in May 2018... it has been nothing but great and a huge success for my daughter and I. Honestly when one of my fabulous friends invited us for the intro class, I was like hell NO, that is some hard core s$!t... I’m 42 yrs. old n my daughter is 17 yrs old. I have bad knees n lower back issues due to sports and being in the Army and having children. My daughter has shoulder slips due to softball, but my friend gave me the confidence to just try it... we went n my heart was beating so fast... I was really nervous n super scared... the front desk faculty is super amazing n so sweet n they made me feel a little more confident that I can do this... well long story short... My daughter n i loved it n now we go at least 2 to 3 times a week... I don’t believe in diets but I have lost weight and inches n still eat whatever n whenever I want to... I’m sure if I did diet I would see more results n quicker... but I’m happy n so is my daughter... she struggles with her weight as well but she has lost 11 pounds her body is getting firm n she is loving it... we both have a lot more to go but with the help of OTF Kapolei and the fabulous coaches, her n I will get there. Slow process but I know we will. The workouts are amazing and everyday they work different parts of our bodies. Everyone is working out to work out n not stare at themselves in the mirror thinking it’s a fashion show... we r there to work out and make amazing friends... no competition besides competing with yourself and how far u can push yourself to go... the famous saying while working out by the coaches, “ REMEBER WHY U STEPPED THROUGH THAT DOOR!!!” This saying always helps me motivate myself to push myself further n helps me step through that door every morning. :) I LOVE OTF Kapolei and I am so happy that I made the decision to join with my beautiful daughter. Thank u OTF Kapolei I love u all!!! :)

Source: Google

★ 5

Best workouts I've had in along time. Great environment along with great people.

Source: Google

★ 5

Source: Google

★ 5

I love this place! Best gym membership experience I have ever had. From the managers, staff, coaches, and other members, everyone is so amazing and supportive and the energy is fantastic. I get the benefits of a personal trainer, but the support of a group setting. Highly recommend this place to anyone who wants to get healthier, wants to get results.

Source: Google

★ 5

Source: Google

★ 3

Workouts are mostly good. I pay to have a great workout without hearing anything condescending.

Source: Google

★ 5

I love my OTF workouts coaches are great I feel great all day after my workouts 🌺

Source: Google

★ 5

Best workouts I've had in a long time! I'll be back 💪🏾 💦

Source: Google

★ 1

Source: Google