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Gym Fitness center Spa Tanning salonAbout the Club
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
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Reviews
michael ewing
★ 4
Smallest one I've been to thru out the world. Only 1 toilet in the bathroom for example. Super crowded. But it's location is convenient and the only 1 around.
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erik messer
★ 5
When I found this location the young lady at the front desk was super helpful. I just moved from the mainland and we couldn't find my account. My phone has died so she lent me a charger that way I could sign in with my phone. I had a few other questions and she was so nice and helpful. The location is a little small for being right in the city center but I guess square footage is a premium when you're downtown, I get it. I was disappointed that the abs and stretch area does not have a stretch cage like every other location I've ever been to. Other than that it's a nice facility, clean and friendly just like I've come to expect from planet fitness. I'd rate it over all 7.5 compared to others I've been to on the mainland, this is the only one I've visited on Oahu so far.
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Sophia Denison
★ 5
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PEtER KAi ANtHONY FiGUEROA
★ 3
Ok experience
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L B
★ 1
Since remodel they took away half of the elliptical and put in more stairmasters. The elliptical were anyways in use and the stairmasters and treadmills empty. Why the change?
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D S
★ 5
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Sage
★ 5
Unbelievably clean! HOW!? Super friendly staff and always clean and nice inside.
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Andrew Porter
★ 5
OK, so These guys just replaced all their old equipment with new stuff and the place is killer. They even put in more machines and took out a row of ellipticals. The place is awesome. It was good before but it’s so much better now very happy with the gym and what’s going on over there!!! The staff is killer. Everybody is super friendly. It’s the best deal in town can be crowded sometimes but it’s better than any other planet fitness around. Thank you guys.
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Orin Likiche
★ 5
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Marcus Wiggins
★ 4
The STAFF are awesome always available to assist. It's gotten to be busier @ 5am than what I remember which is a turn off for me because I am impatient and HATE to wait for free weights or a machine. The good thing is they are open damn near 24/7 which in my case means I can get there at 4am instead of 5 am. New equipment is currently being installed which will add to its popularity.
Source: Google
Leon Bucsit
★ 1
Visited Honolulu for the week and used this facility. The equipment was very old, the staff only spoke to each other, and when I bought my tshirt, I was charged twice. Oh, and the locker room was always filthy. This place is in dire need of an upgrade.
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ToddNess Inoue
★ 3
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SM
★ 5
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Chila
★ 1
This has to be the dirtiest gym I’ve ever been to. You can tell staff does not clean anything from all the buildup dust all the machines had.
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Onã Oliveira-Novotnaj
★ 1
SHUT IT DOWN!!! Most workout machines are rusty steel.
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Caroline
★ 3
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Park Tour
★ 1
way too crowded, floor and dumbbells are so dirty that it leaves a black mark every time it touches my shoulder.
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G User
★ 5
Very friendly gym. Staff and members.
Doesn't have alot of free weights but you can get a great workout.
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Sarah Ricker
★ 1
I have never left a single review in my life but have to for this Planet Fitness. The manager is incredibly rude. I understand they have weird rules everyone has to follow (not taking shoes off to lift for example) but his approach towards enforcing these rules actually made me question if he was intentionally being an asshole or is just socially inept. A girl working out next to me literally talked to me about how rude he was. I cancelled my membership right then and there—no way I’m working out at a gym where you can’t take your shoes off, yet people are allowed to moan obnoxiously between each set. This place is embarrassing.
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Samira
★ 4
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Duke Chang
★ 5
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El Plata
★ 1
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Hajime Takashima
★ 5
I tried to workout as a visitor from another state. But the guest pass from my health insurance did not work. The real good story started from this point. A front desk staff member spent time with me to explain how to take advantage of the Gold Membership campaign and walked with me step by step to upgrade my membership. I did not spend much money for the upgrade. His miracle help enabled me to workout at the gym! I should have asked his name to announce it to the whole entire world. Mahalo nui!
Source: Google
Elizabeth Howard
★ 4
Sunny at the front desk is amazing! she was so nice and helpful when I had membership questions.
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M Chee
★ 3
アラモアナ・センターの中にあり立地は最高です。バス停からも近いですし、近所にはウォルマート、サムズクラブを初めいろんなお店やレストランがあります。こちらのジムの売りはなんと言っても綺麗さ。常にスタッフが掃除をしている姿を見ることができます。オープンから9年ほど経っているため、微妙に壊れかかっているマシンもあったりするのですが、全体的に悪くないです。ただ、場所柄ものすごーく混みます。私たちは混雑を避けるためにあえてランチタイム前後を狙っていくのですが、これ以外の時間帯の混雑ぶりは結構なもので、お目当てのマシンやダンベルを待たないと使えないことはしょっちゅうです。一人で2、3セットのダンベルをキープしている人もいるので、その辺を注意してほしいなぁと思っているのですが、最近はマシンが空いていなかった時のためにマイ・レジスタントバンドを持参しています(これを併用して強度を上げる)。衛生的に気になる点は、会費が安いためかホームレスの人が頻繁にロッカールームで荷物をひろげてシャワーを浴びていることが多いこと。ジムで最後にシャワーを浴びてセッションを終わらせたい私にとってはマイナス要素です。
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Rowena Thornton
★ 5
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Kamuela Akeo
★ 4
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Ryan Moore
★ 5
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William Badham
★ 4
It was ok.
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Daniel Cody
★ 2
The staff is pretty busy on their phones and seem offended when you ask for assistance. A lot of lockers are broken suggesting break-ins, and the topper for me is that this is a gym worth millions that belongs to a company worth billions, yet this location can't install a filtered water refill station.... kind of pathetic to me.
The equipment is ok, the price is ok, the hours are good due to the competition and close proximity to 24 hr fitness. I would give this place a 2.5 if there was 1/2 stars.
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wills welch
★ 5
I look forward to working out every day. This is a awesome place
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James Clark
★ 4
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Galileo Argueta
★ 5
Best deal,and service for the money.
Good atmosphere, clean place.
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m palmer
★ 1
Here on vacation. By far the worst planet fitness location ive seen
Equipment is in disrepair.
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Lisa Nguyen
★ 5
Good place for exercise many kinds of exercise equipment
Thanks
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javi Zuaznabar
★ 4
Some machines are broken 😞
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Robert Darden
★ 5
Customer service is excellent.
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Tien Tran
★ 5
this is my first time ever at planet fitness. I liked the equipment that they have where as my gym does not have.
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Mel Llamas
★ 5
Great gym, nice selection of equipment
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Gwen Mercado
★ 5
Clean and space between machines separate areas and the members are very clean that use the gym too
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kathy dickson
★ 3
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Rick Bernico
★ 4
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Roy Dowding
★ 5
Great staff and very clean gym!
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Juliana Andrade
★ 5
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Chris Kim
★ 5
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Susan Otaguro
★ 5
Friendly and knowledgeable staff. It's clean.
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Erick Pacheco
★ 1
Corny ahh management
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Jeffrey Terry Sousa
★ 5
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me
★ 5
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LA Lewis
★ 2
This location is so bad, all the equipment is rusted out, half the adjustments are broken and don't work. The bathroom has one crooked soap dispenser and the over all cleanliness lacks attention. This location is so small for the amount of foot traffic it gets that it makes it impossible to get through any workout in a timely manner. all the areas are small and people are on top of each other. I don't necessarily care too much about the crapped spacing as I do the equipment literally falling apart. This location is definitely mismanaged or corporate has ignored its please for better equipment and maintenance. There's one machine where the AC constantly drips onto you as you work out. It's gross over all. This location needs to be seriously updated or moved and updated to a different location. The best two are the ones on opposite ends of the island. Those locations make you feel comfortable and there's not waiting for others that want to just sit on their phones for 20 mins to move off one machine but the drive is horrible for me either way. Kapolei would be a great location as well but this one needs to go before someone gets hurt. I gave it two stars because at least its open and I can get something worked in, but I always feel unsatisfied and angry at the state of it.
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Tristan
★ 3
Kinda jammed in on the free weights. Only 2 smith machines and 3 benches. Towel dispensers were all broken.
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Adam Briles
★ 1
Edit 4/11/25
I give up. I will be canceling my membership here. This gym is entirely too crowded. And instead of adding more of the popular strength training equipment (benches, dumbbells and smith machines) they added obscure equipment that most people don’t want to use. If you don’t have 2-3 hours to do your workout don’t bother getting a membership here.
Original review:
Way way way too crowded. Too much cardio equipment. Only 3 smith machines, no real benches or squat racks. Cheap membership but not worth waiting up to an hour just to use a pos smith machine.
Edit 02Feb2020:
Even when coming at off peak hours I’m waiting 30-40 min just to use a smith machine. Meanwhile there is plenty of open cardio equipment. It would also help if people wouldn’t do supersets with dumbbells while using the smith machines.
All that said, thank you for providing an affordable gym membership in an expensive market.
Source: Google
Krista Mendoza
★ 1
Honestly, the only reason I signed up here is because I live right next door. But some of the rules are just ridiculous. For example, they’re super strict about taking your shoes off in the stretching area—even when I’m doing leg workouts and feel more comfortable lifting without shoes. That shouldn’t be a big deal.
On top of that, you’re not even allowed to leave a small bag on the floor, even if it’s not a full gym bag. I don’t trust the lockers, so I carry a tiny bag with just my wallet and a few essentials, and I still get hassled about it. Meanwhile, other gyms like UFC have way better setups and aren’t this unnecessarily strict. Might as well cancel this membership and stick to my UFC.
Let’s be real—there are people that come here with ankle monitors, and y’all are stressing over a small bag on the floor?
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Tre Martin
★ 3
Equipment is old and always out of order. Great staff though.
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Geno Aiu
★ 5
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BelieveInFaith
★ 5
Doing what I want when I want given the hours that their open which worked for me....ample parking & location is also a bonus and is perfect for conducting other required business as well. IE Bank run, shopping, grocery's or clothing....not to mention restaurants in the area and being across the street from one of the largest parks in Town! What else do I need to say? It sells itself...I love it and I always will!
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MarisolAngel Jamorabon
★ 5
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B V
★ 5
Solid place to focus on yourself
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Barbie “Temperance 14”
★ 3
It’s chill, clean, and the staff is nice.
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Izadia Fonseca
★ 4
It isn't open 24/7.
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Mike Su
★ 5
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Rise Up
★ 4
Good equipments and good staff.
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LeeAnn Kaneshiro
★ 5
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R.S.L. II THE ZOMBIEWASP
★ 5
It was great
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PhillycheeseYO
★ 5
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James Clark
★ 4
The facility is well-maintained, and the staff members are courteous and professional.
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Kay T
★ 4
I have been coming here for a few months. It’s nice. However it still feels like a bro gym with all the guys working here, you need to hire some ladies. I really like the machine options and cardio options. Overall good option for a gym.
Source: Google
Paige Lamtman
★ 3
probably the most mid pf i’ve ever been to. despite it being busy it is fairly small, so it’s really hard to get a good work out in when it’s busy like that and since it’s smaller there is not as many machines. it’s great when it’s not busy, but other than that i wouldn’t recommend this location unless you wanna work out in the middle of the night and early morning (like 5 am)
Source: Google
Levardis Polk
★ 5
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Inhoo James Ham
★ 5
I wish my local planet fitness members were as respectful as this location's. No one talking loudly on the phone, no loud conversations, everyone (I mean EVERYONE) cleaning up the machines after working out. Plus, it's opened 24 hours 5 days a week with SUPER friendly staff. Really enjoyed this place - stayed here for 2 hours, 2 times during my 9 day waikiki stay, and that's a lot during such a limited time stay.
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Jairo Henrique
★ 5
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Hung P. Nguyen
★ 5
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Danny White
★ 1
There are way too many people here. I can't get anything done.
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Madison Carreira
★ 5
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Zalo Palacio Ofc.
★ 5
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Paige Harvey
★ 4
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AMY EVANS
★ 5
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Peter Davis
★ 5
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Kenny s
★ 5
Great place to get your workout on....
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eirene nakano
★ 5
What a great staff they have there to meet and greet you whilst practicing smile etiquette .. 5 stars! Cheers!Cheers!
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Nayda Velasco
★ 5
I have started to come to this location now that is open 24/5 is very convenient and it’s clean. Friendly staff.
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Lani Tran
★ 5
I love going there to do my yoga stretches, weight lifting, and treadmill!
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Ernesto Cisneros (CisnerosB21)
★ 5
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tamara fehling
★ 5
This GYM is CLEAN! Plenty of cleaning stations. Staff knowledgeable, friendly and professional. I always see them cleaning around the gym and fixing the equipment. Locker rooms are spotless and well stocked. The 30 minute circuit would be better served with regular equipment because the 30 minute circuit rules are rarely followed which is VERY frustrating. Otherwise this place is WONDERFUL! I’ve already signed up one friend and always speak highly of this gym. The Black Card privileges are my reward for having a good workout!
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Colin Frew
★ 3
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-
★ 1
Deliberately does not process cancellations, demands two forms of payment for a membership, and refused to let me even see the contract before signing up. Ask yourself, what other purchase do you make that requires your personal banking information in addition to a credit card? Even purchases of expensive jewelry do not ask for this. It is especially absurd for a gym membership where you pay in advance, they can deny you entry for non-payment at any time, and you are showing up in person every time you use the service; unlike other purchases they have nothing at risk. The only reason for this is to gain unrestricted access to your bank account, giving an extra opportunity to take your money after you cancel. Even for an industry replete with shady practices, Planet Fitness stands out as especially as especially scummy. Google before you join.
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princess chubby
★ 3
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Cristina Ludwig
★ 2
Unfortunately, this is the worst PF I’ve been to. Convenient location but overcrowded and not enough space or machines, especially in the evenings. 365 area is extremely small. Only 3 smith machines and always in use, almost a guaranteed wait. Many of the machines are very old, rusty, and missing grips. Random water dripping everywhere too :(
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Zoe Alvarez
★ 5
I like that PF is open 24 hours. The staff is nice and the facilities are clean and well maintained.
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Rob Conrad
★ 5
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Dan Hayes
★ 4
-I love it when all the cardio machines are working.
-I would love it if weekend
closing time was at least 8 pm rather than the current 7pm closing.
-Is cleaning liquid provided people friendly/non toxic?
-Happy with good value.
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Johnn-Johnn Peters
★ 5
Great gym to get in a workout and relax using their massage chairs and Hydro Massage bed
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Paz Cassidy
★ 5
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SUJIN AN
★ 5
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Mortalgod God
★ 5
Fun
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Mark Werner
★ 5
love the vibe
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Bonhee Chung
★ 5
Good location, affordable, management responsive to comments and complaints, keep improving
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Rod XXX
★ 2
This club did not get the memo that the music is too loud. It is not a nightclub. We have our own music. And too dam cold in here. The music is fine if you like gay bar music.
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Kuulei G
★ 5
Great! Convenient parking thats free, near my home, everything I need in a clean gym, and friendly staff at a low price. I like that I can use the app to get an idea of how busy it is, so I can go around my busy schedule. I never became a member before due to the limited hours they were open. When I saw that they had at least 5 days they were open 24 hours, I couldn't help but to do the tour to check it out.
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Lisa Stolz
★ 5
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Josh Heddy
★ 5
Clean, friendly staff, not terribly crowded. Great value! Aimed more at casual crowd getting healthy than serious lifters.
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Adam Parness
★ 5
Nice place, equipment is all operable, easy to park and walk to gym, very clean, staff is very friendly.
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sean lee
★ 5
Good environment to work out friendly staff
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Bernie Fitterer
★ 2
I’ve been to about 10 different Planet Fitness locations in the last 2 months, between California, Alberta and now Hawaii. This is the dirtiest I’ve seen yet. There’s months of dust bunnies and random things around the equipment. The floors are so dirty, it felt like doing pushups in the parking lot. Showers had clothes and towels left behind, bandaids and other random pieces of mystery. I wanted to wipe down my work area but there was no paper towel. This isn’t a reflection of the people working here. They were super. One was always working , trying to keep the place clean, while the other would be at the front scanning customers. This critique would be for the manager or owners. Get more people like you currently have. If you can’t afford it, it’s because no one wants to come to a dirty gym. Get some processes in place so your people have a system to keep on top of things. Your gym is gross. Your people are great.
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Jason Lucas
★ 5
Friendly staff and the variety of equipment.
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tramaine mukes
★ 1
Old rusted out dated equipment. I was told this summer they would have new equipment all around. 🤷🏾♂️
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Jeff Jordan
★ 4
This is a decent gym. Been going to planet fitness in another state for 17 years. I’ve been going to various gyms for the past 35 years and have experienced most gyms from muscle gyms to mostly cardio. This gym is a good balance.
The staff are probably the friendliest of any gym I’ve ever been to which needs to be acknowledged. Thank you for that.
I do think though that they need to at least double the number of stair machines, in addition to fixing the one or two that have been broken recently. With one broken one, and even when all 4 were functional, they are often fully occupied for long periods of time. Get rid of 4-6 of the elliptical which are never fully in use and add at least 4 more stair machines. With all of the hikes available on the island, this machine is the best at prepping for a hike or staying in shape.
Source: Google
Miles Drive
★ 1
Been going to this location since last year due to its proximity to my place of residence. I've noticed this location has gotten way busier. The main issue is the poorly maintained machines/equipment.
Most are old, rusty or broken, and torn leather on some machines. I've brought up the issue with the regional manager who assured me through email that they were going to look into this. I came back 2 months later, nothing has improved. Equipments are in the same poor condition or worse from the obvious wear and tear. I won't renew my membership when it expires. I don't recommend this gym to anyone.
I doubt emailing their social team would help much. There are many similar complaints dating back over a year ago but this seems to be their standard response. It's just lip service.
Nothing has improved. I highly doubt ownership or management will care enough to replace the old, rusted machines that aren't functioning properly. Moreover, they keep the temp at 75 degrees or higher. This facility isn't well ventilated. It smells in there. Vegas PF facilities maintain a comfortable temp inside with colossal ceiling fans! And the AC ducts leak and drip water on you from time to time. I didn't encounter a problem with the staff but this is literally the worst PF. I suggest you take a tour of the facility first before signing up for membership so you can see if the low ratings are warranted or just complete BS.
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Mario Murphy
★ 5
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Leila Cook hawelu
★ 1
WOULD NOT RECOMMEND
Everything about planet fitness was highly disappointing.
The manager and workers were very unprofessional, very discouraging and had a lot of bad mix ups with costumers(myself).
I was also being laughed at by a manager and worker for becoming a new member or as they said a " newbie ".
Manager there had a bad attitude and disrespectful.
ALLL of my questions were not being answered well by any of the workers or managers.
About 50% of equipment was not in good shape.
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Ernest Buen
★ 5
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Antonio Orozco
★ 5
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Chris Daos
★ 1
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Sam Chase
★ 3
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Thomas Blackburn
★ 5
The management and staff are second to none. They greet you as you enter and get you pumped for your workout. They never fail to thank you as you exit. Their professionalism, knowledge, and hospitality let you know you are at the right gym. Their eagerness and willingness to train and assist spills over to the workout floor and makes for a comfortable and respectful space. To whom it may concern, this team , this gym , should be individually recognized as a TOP STOP GYM. The sanitizing of equipment and overall sanitation and cleanliness of the gym leaves nothing to be desired . Thank you to my fellow members as well. Sincerely neil
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David Lane
★ 5
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Sandi
★ 1
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Wilson Wong
★ 1
Emailed Planet Fitness multiple times about issues here but never heard a response, so it's a 1 star from me.
Issues:
1. Water dripping down from the ceiling in multiple places
2. Rusty equipment
3. Pin heads missing from many weight machines, so can't adjust seat heights/angles
4. Multiple elliptical machines don't work at all
5. 3 sinks in the men's bathroom but the left one hasn't worked for at least a month
Does anyone even inspect or maintain the equipment at this location?
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DoctoraGina
★ 5
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Tricia eng
★ 5
Awesome
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Yeongmi Kim
★ 5
오늘 처음으로 등록하고 운동했습니다.싸고 괜찮은곳입니다.ㅎ
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Johnnie Petelo
★ 5
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Tomas C.
★ 5
Very good staff and facilities
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Yura Hurynovich
★ 5
Крутой зал
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Nicole Fontanilla
★ 4
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Ray Mark
★ 1
Old equipment and showers frequently don’t have hot water. Do not recommend. Kahala Mall location is way nicer.
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Tess
★ 5
Great exercise equipments for better health results and Friendly Customer Service overall.🙏😁🤙🇺🇸
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Cristian Ramirez
★ 4
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tleaux tleaux
★ 4
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thomas george
★ 2
Unless you are going for cardio this PF is fairly useless. Not nearly enough machines or smith machines.
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Alexander k
★ 3
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Sk Abidur Rahman
★ 5
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anamaria mehlig
★ 5
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Kenneth Wayne Hill
★ 5
Best workout place I've ever been to, and my health insurance pays for it being a senior citizen!
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DonandVicki White
★ 4
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Double T Dubkz
★ 5
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Greg Larson
★ 5
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정연우
★ 5
I like the smoky flavor of the meat in bibimbap.
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Nicole Walley
★ 1
Several of the cardio machines are out of order and have been for weeks. I had to buy a water as I had forgotten my water bottle and the POS system was down but there was no sign. I had no cash on me. They refused to let me have a water. I asked if they could make a note in my account, or if I could pay when it was up and working again and they said no….seriously, it’s just a water! I had to leave and go to the store and buy a water so I could workout.
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Shannon
★ 5
Friendly and Professional
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Paco
★ 5
The gym is friendly and convenient. The staff are very nice and keep the area in clean conditions.
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Misa B
★ 5
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Sandra Barnes
★ 4
I've visited at least 3 different PF gyms. They are pretty much the same. Some will give out eye protection for the Total Body Enhancement, some will charge for eye protection and others say you don't need anything...please don't take a chance, use it. Most have lockers so if you forget your lock, you have an option, some just need your own locks, no options. Some gyms know the 30 min circuit training is just that. Others, just use it as regular gym equipment...reps and all! Some tvs work, others don't.
Source: Google
saige lofton
★ 1
Very dirty gym , found a used tampon in the gym showers first thing in the morning . This tells me no cleaning is being done before closing the facility . I can guarantee equipment and machines aren’t being cleaned either.
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M. M
★ 3
Ok but not as nice as most of the PF gyms I’ve been to. A number of machines were not working and those that were working were often dirty. Bathrooms were also pretty dirty. Overall ok but needs improvement in maintenance and cleaning.
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Brad Snively
★ 5
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Jaedin Notestein-Williams
★ 5
Very well maintained for the area
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Joe G
★ 4
Good Atmosphere, but busy early evenings
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josue aaron peña
★ 4
Great location close to the beach , a lot of machines for cardio but very few for weights ,
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Terril Slusser
★ 5
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Mark Boone
★ 5
Wonderful staff, clean machines and excellent location
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Kaila Malama
★ 5
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Lina N
★ 1
With no animosity towards no body, the managment needs to find out ASAP what is going on in the massage chair area, the odor is like a corpse in decomposition. I went to visit the place , overall very satisfied, very nice employees, but I think the facility owner is neglecting some piping or pest issue, you cant stand there longer than 30 seconds. This comment is not to be disrespectful, but to bring up attention to whoever in charge can fix this problem to make customer experience worth it the membership since everyeone is contributing to be able to use all the facilities not just the equipment area.
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maria armendariz
★ 5
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Islander808
★ 5
Love the membership fee. So cheap. Love it.
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Gene Bryant Tijing
★ 5
Always plenty aloha at Planet Fitness Ala Moana especially with the kind hearted staff that make guys like me feel welcomed. Thanks y’all for your kindness and aloha, a hui hou!!!
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Hunter Davis
★ 5
I just joined about a month ago and i love it
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Linda Kalopodes
★ 5
A/c temperature is perfect. I always look forward to going there.
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Karen K
★ 5
Wonderful gym! Always clean, great availability of machines and most importantly, Planet Fitness is a learning corporation. They’re quick to own issues and fix them.
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KesEj TongEnet
★ 5
Source: Google
Baine Bolkeim
★ 5
Come down and join they got everything you need for your exercise, friendly staff's easy as ABC to join and they treat you like their own family
Source: Google
I D
★ 3
Fix yo shiz
Source: Google
keith Barnett
★ 1
Don’t work out here. I’m from out of town and the person at the front desk told me over the phone that guest passes were five dollars. He failed to tell me that guest passes were for members of other planet fitness locations. He didn’t specify that they were not for Nonmembers. I get to location and the front desk guy now says it’s $20. I pay the $20 and then midway through the workout he notices I have flip-flops on. He tells me that I can’t work out there anymore that I have to get out. I asked for my money back and he says he can’t do it. He refuses to give my money back and I yell at him and he calls security and I get kicked out. He screwed me over.
Source: Google
Curtis Houston
★ 1
Don’t waste you time coming to this gym. Barely any machines. All old equipment. Basics like smith machines and adjustable benches are limited. I’ve been to several planet fitness’s across the US and this is by far the worst. Everybody that comes here thinks they’re an influencer. Spending 30 minutes on a machine to get the right video vs working out. Hoping that the higher ups see this post and make changes because this place is a dump.
Source: Google
Sam Fernandez
★ 3
Staff are very nice and helpful, BUT the equipment is aged and needs replaced. May be the leaking pipes above in several areas causing rust so bad you cant see the numbers on the weights. Sharp metal on a leg machine was exposed after paint loss and dug into my skin so bad I had to ask for tape to fix it which the staff member kindly let me do myself.
P.S. the review below from Sakke is NOT planet fitness.
Source: Google
De79
★ 5
Great location and friendly staff
Source: Google
Bobby Moran
★ 5
Source: Google
David Effler
★ 5
Nice place lots of room friendly staff clean restroom convenient parking in the mall.
Source: Google
Kayla Robertson
★ 5
I just had the most amazing welcoming and patient interaction with a young man named Jayden who helped me fix a problem over the phone. He was so kind and helpful. Thank you
Source: Google
sakke
★ 5
We stayed in Honolulu for a week and got memberships here. It was a bit expensive (55 dollars for a week), but that was the only negative side.
The gym was cleaned regularly, they had absolutely everything you would need for a proper workout (and then some) and the staff was kind, friendly and helpful at all times.
While there were certainly people at the gym, the place was huge. There was even a basketball court. We went in (almost) every day, once twice a day and never had any problems. Will certainly come back the next time we visit Hawaii.
Source: Google
Rie Takada
★ 5
Source: Google
Samualyn Sypongco
★ 5
Source: Google
Raphaël Aubry
★ 1
I stopped my subscription in march and they took my money in April and May, I came to explain the problem 3 times and they told me that I will be refunded in 4-5 days. After 2 weeks still nothing I will have to come back again…. Worst experience
Source: Google
Richard A Lee
★ 5
Epic deal
Source: Google
Charisma
★ 1
Today, on May 4th, my friend and I visited Planet Fitness around noon at Ala Moana. Prior to our arrival, my friend informed me that she had discovered a charge of $40 on top of her monthly membership fee of $24. She spoke with a clerk at the gym who explained that the charge was an annual maintenance fee for the gym equipment. I found this puzzling as she was already paying a monthly fee. I could not help but contrast Planet Fitness with 24-Hour Fitness, where the $24 monthly charge includes all amenities such as jacuzzi, pool, etc. and way bigger place, without any hidden fees. It was evident that despite the smaller size and lack of certain facilities, Planet Fitness was charging extra for maintenance. Has anyone else encountered a similar $40 annual fee at Planet Fitness? My friend has been a member for years and is unaware of any policy outlining this additional charge upon signing up.
Source: Google
Maria Neil
★ 5
Source: Google
Richard Ervais
★ 5
Friendly staff, clean, equipment well maintained, great price.
Source: Google
Breyanna Farias
★ 5
Source: Google
Jordan Allen
★ 4
It’s your typical planet fitness.
I will say it’s smaller than any I have been to. I went around 10:30am and it was so busy. I had to really adjust my workout to work around the availability of the weights and machines.
Only 3 smith machines and they were in use the entire time.
You can def get the job done here, but I’d go prepped with extra time.
Source: Google
Florentino Villaro
★ 5
Always a great experience and the staff are nice!
Source: Google
AK
★ 1
This place allows homeless in the locker rooms, and the worker named Joseph said they “can’t discriminate” even though Joseph admitted the homeless drug addict is not a paying member or was he there to shower or workout. The drug addict was literally just staring at women walking into the locker rooms. (He could easily walk into the women’s locker room since there is no door) This location recently had a woman attacked with ACID right outside planet fitness by a homeless man, unbelievable. I feel completely unsafe going to this location. The worker even got upset with me for even being concerned! I cancelled my membership RIGHT AWAY.
Source: Google
Israel Jackson
★ 5
Source: Google
Lani Guillermo
★ 3
Great location for me, especially since I live nearby. Workout areas and equipment are clean. I would have given 4 stars, but the bathrooms need to be maintained better. Women's bathroom could need a little more attention for cleanliness. Some of the toilets were disgustingly dirty (feces splattered along the toilet bowl), flooring in the bathroom stalls are sometimes wet from members who use it as a changing room after showering. Shower area has access water spread outside the shower stalls. Could possibly be dangerous for members that may slip.
Source: Google
Dominika Lasek
★ 5
Source: Google
Nicole Richardson
★ 4
It gives PF vibes, get in workout and go!
Source: Google
Noah
★ 5
I left my phone at one of the machines at headed home. Came back to the gym and Jaden had located my phone and kept it secure for me! Thanks Jaden!!!
Source: Google
Mara Zia
★ 5
Source: Google
suelynne Remetio
★ 5
Nice people, lots of machines, and THE HYDROMASSAGE BED!!!!!
Source: Google
Nilla C.
★ 5
Source: Google
Alexander Quintero
★ 5
Source: Google
Nadia
★ 1
Staff is rude
Source: Google
Jean Y
★ 5
Women's locker was clean; equipment was functioning and available during time of usage; friendly staff; and noticed club members were considerate of shared equipment usage.
Source: Google
Eric Alpert
★ 5
It is very clean and very easy to use a very pleased with my experience
Source: Google
Frances Saelua
★ 5
It's a nice place to just do your thing on your own pace. No pressure. Just do it.
Source: Google
Kimo Boy
★ 5
Convenient location. Easy walking distance to the bus stops, shopping and the beach. I can finish a good workout with a walk and swim! All this is good.
Good overall staff customer service, however management want to review customer service training with few at the front desk.
Source: Google
Courageous Warrior
★ 5
no judgement zone
Source: Google
Miklós Dióssy
★ 2
By far, the worst-condition Planet Fitness I have ever been to. Machines are rusty, wobbly, rubber grips from handles are missing, and it is extremely crowded even outside peak hours.
Source: Google
Lynn Iwashita
★ 5
Wonderful staff and very clean.
Source: Google
Daniel Rozel
★ 5
Source: Google
Captain Gary Braden
★ 5
Source: Google