Planet Fitness

Idaho Falls, 200 S Woodruff Ave Ste A, Idaho Falls, ID 83401 | โ˜… 4.3 (889 Review)

๐Ÿ“ž +1 208-538-1812

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About the Club

At Planet Fitness, we believe Weโ€™re All Strong On This Planetโ„ข. No two members are the same โ€“ their goals, routines, and reasons for working out are different โ€“ but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zoneยฎ. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

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Reviews

Don Jenkinson

โ˜… 4

Its ok, summer sucks because they give all the kids free memberships, they just hang out and dont work out

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Linda

โ˜… 5

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Darren

โ˜… 5

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Adam Bostrom

โ˜… 5

I have liked it here. It has everything I need and they keep everything nice and clean. It is a great location which means I can just go during my lunch break. It is a great price. And I love their judgement free zone culture. This is a gym for anyone.

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Savanah McClellan

โ˜… 1

The customer service at this branch is atrocious. Amanda, was demeaning and rude when I was trying to resolve a billing issue that had happened to me before. They have a habit of double, or even triple charging membership fees all within a single month. This happened to me earlier this year, and ultimately led me to cancel my membership all together. I tried to open a new account last month in hopes it would be normal, but the same problems persisted. In total, I have been charged more than $100 from PF in one month. I showed them my bank statements, and they still refused to refund me. They even charged me the next month's charges and an extra $10 fee before allowing me to cancel. All whilst Amanda accused me of trying to scam them AND the manager stood by and listened.

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A S

โ˜… 1

Good price but the machines work half the time and will not work properly the other half. Some employees have a good bedside manner and will apologize and try to fix the issue and reset the tan massage or red light machines (which suck having to undress then get dressed then take all ur belongings back to the front) and a few others are blatantly rude and will claim it works and make you wait ten minutes twenty and half an hour and never start the machine and get mad at you for asking, and then you e redressed like two three times by that time. What a letdown! Those employees make having a contract with them a regret. I don't recommend going to this gym. Waste of money. Dealing with bad machines is one thing, then dealing with two employees who blatantly rude and demeaning towards you is yet another thing. Some employees claim u can book two sessions and others claim you cannot and get inappropriately rude with you for booking two sessions, even if you only come to the gym once a week and your not even using the machines much. So really they have a lot of employee training issues and machine problems.

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Sean McArthur

โ˜… 5

I really like this gym!! Very polite all the workers! Tons of good equipment! And it usually isn't super crowded when I go!

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Marko Djukovic

โ˜… 5

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Natesha Judd

โ˜… 5

Great staff very friendly ๐Ÿฅฐ and its a clean comfortable environment ๐Ÿค—

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kelby howell

โ˜… 4

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Benjamin Garcia

โ˜… 5

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B Dargie

โ˜… 5

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Brittney Wood

โ˜… 5

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ammar 8888

โ˜… 5

The cleanest place I visit ever, Thank your planet fitness, Cleanliness is part of faith ๐Ÿ™

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Evan Bastow

โ˜… 5

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Aaron

โ˜… 5

Your employee bryden has great customer service skills and is a joy to be around, very professional and the most helpful person I've ever met. Never before has a gym employee been more deserving of a raise. 10/10 would come again

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Matthew Hernandez

โ˜… 5

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Maylyn Loertscher

โ˜… 5

This planet fitness has amazing team that are so kind and sweet. They are uplifting and encourage their guest. every step of the way. Very clean facilities! I also love how they keep up with maintenance on their machines. So you don't have cracked pads or crack seats on the equipment.

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Megan Capson

โ˜… 5

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Anthony Russo

โ˜… 1

No water. Filter is red and they can't change it. So after working out n thirsty but can't get water. That's not how we run a gym guys, it tells you weeks before it needs to be changed. Also no shelves in the shower for our soap n shampoo, i got to lay my stuff on the gross shower floor. also no one watching the floor to make sure the members use the equipment properly, which they are not. Management needs some training, poorly run location

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Maninder Singh

โ˜… 5

Very clean and well-kept gym! The staff here are super friendly and welcoming. As a truck driver, I asked if it was safe to park my semi in the front lotโ€”they assured me itโ€™s totally fine, even overnight. Huge shoutout to the team here for being so helpful. We definitely need more Planet Fitness locations like this to help us drivers stay fit on the road ๐Ÿ˜Š

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Ashlee Shears

โ˜… 5

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Jeremy

โ˜… 5

Planet Fitness is great and exactly what I paid for. There are too many people that leave bad reviews for whatever reason. Expecting the facilities of The Apple Athletic Club, while paying the prices of Planet Fitness. I love the 24/7 membership, while having the flexibility of going to other locations when out of town for business. Has everything you NEED to keep in shape as well as gain muscle mass. Highly recommend to anywhere, regardless where theyโ€™re at or what fitness goals they have.

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Alvaro Diaz

โ˜… 1

No experience. Apparently it is closed for the next few days.

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Jay G

โ˜… 1

I went in to cancel last year because i was gone for a while. Was told it is canceled and completed. Then got billed for another 4 or 5 months. Called back and yall tried saying I "owed money" after I already canceled. Then told me it wasnt actually canceled.

Went back in 2 months ago (July 2025) to cancel again because same thing. Was going to be gone for a while and busy with other things. Saw today I was still build and was told the same thing. "No we wont refund any months you didnt use, no it wasnt canceled. No we wont help you". The gal working with the southern accent did not care what so ever and basically said its not your guys problem that YOU GUYS FAILED to cancel it. And that theres nothing ahe would do to help. Last time I try to enroll.

The fact i had to go in twice and both times it wasnt properly canceled even though I was told it was is ridiculous. Then to be told "not our problem" that is wasnt succefully canceled is even crazier.

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Donna Hobson

โ˜… 5

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Colette Chiddix

โ˜… 5

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Teddy Dutcher

โ˜… 5

Best planet fitness I've ever been too. Clean big open pace. Plenty of equipment with two of my favorite ab machichines which I think should be in every planet fitness. The best part was that it had a scale which is the thing I hate about most planet fitnesses.

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Kayla Mathews

โ˜… 4

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Nicole Carlson

โ˜… 5

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DONNA BERARDELLI

โ˜… 5

ALWAYS an adventure
Great service in Idaho Falls ๐Ÿ˜

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Lemuel Lindsey

โ˜… 5

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Allen Ball

โ˜… 5

awesome place to start your day

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Matt Lee (Matt Lee)

โ˜… 5

Great hypertrophy gym for my needs. The staff is always friendly, and there are enough weight machines that I can get all of the necessary movements in, even if the specific machine I want isn't always available. The East wall is covered in windows, so there's nice, natural light (unlike the Pocatello location). Equipment is always either in working order or quick to be repaired. Workers are constantly on the floor cleaning. Friendly members, great staff, nice equipment. This location mops the floor with the other locations I've been to! Huge thanks to the awesome people there!

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Totally Popular

โ˜… 4

Great place to work out. Amazing machines, but some were out of commission while I was there

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Johnny Jerome

โ˜… 5

On vacation for a week from out of state, I was very impressed with Planet Fitness in Idaho Falls! The staff was kind and accommodating.
Having never been in one, the staff member Freddy was awesome! Thank you!

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Sonya M. Tonks

โ˜… 1

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Taran Hoskin

โ˜… 5

This gym is amazing, I think it was my second day when Amanda had already memorized my name. They really care about you and want you to have a great experience. Every time I start my day here it makes my day better!

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Amanda Mickelsen

โ˜… 5

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Scott Tyler

โ˜… 4

Friendly staff, easy access and lots of free weights, equipment and TVs

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Scott Esterholdt

โ˜… 4

Clean, great equipment. Only reason for 4 stars is a liitle issues with people taking up more then one piece of equipment at a time.

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Cherry Mouse

โ˜… 4

Shower Review:

This planet fitness has 2 changing rooms with locking doors and 4 showers with curtains separated by a hall. The shower heads are detachable hose style which gives some flexibility to showering if that is needed. The curtains are long and cover the entire width of the shower entrance. The water got hot quickly and had the option to go hotter than I prefer, a rare feature at PF.

However, there were no shelves in the shower to put your soaps. I had to use my mesh hanging bag I got for another PF and hang it from the curtain rod but if I did not have this I would have had to put my soaps on the floor, which is gross. As with all of these separated shower and changing rooms style showers I had to hang my valuables outside the shower which Iโ€™m not a fan of. That said I feel clean and neither of those issues is that bad in the grand scheme of things.

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Tanya Covert

โ˜… 5

So very clean with some of the nicest staff!

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Janien Guntermann

โ˜… 5

I was in town for a day and was stoked that there is a planet fitness in Idaho Falls. It's smaller than the ones I have been too but it was laid out perfectly and even had a few machines I hadn't seen at others. So that was cool. The staff there is really friendly and the best part was HOW CLEAN IT IS! Cleanest Planet Fitness I have ever been too! Kudos to the staff!

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Tor Capson

โ˜… 5

I love this place, staff is really nice. Good equipment, easy to follow.

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Patrick Lee

โ˜… 5

Very clean and polite staff.

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Josh Barrow

โ˜… 4

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Ashley Taylor

โ˜… 5

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Shane Brown

โ˜… 5

I've been there early in the morning in the middle of the day in the afternoon and at night, it's always clean and the staff is always friendly.

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Liam Jarmie

โ˜… 4

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Jeffery Love

โ˜… 5

I love this gym

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Guy Pongah

โ˜… 5

I love coming to workout here it's always quit and the staff is awesome

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Jim Chavez

โ˜… 5

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Katherine Stewart

โ˜… 5

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reilly lowrey

โ˜… 5

I came in to tonight and Isiaha was very helpful and kind he answered all my questions and helped me start a new membership

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Travis Mortimer

โ˜… 5

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Ricardo Olmedo

โ˜… 5

I travel for work all over the states and this is oneโ€ฆ if not, the cleanest planet fitness Iโ€™ve ever been to. Thank you guys and great job. Keep it up

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Lyan David Mtz

โ˜… 5

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Julian Puentes

โ˜… 4

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Donald Draper

โ˜… 5

Alivia deserves recognition because of how hard she works and how polite she is. Plus, her unique style of earrings is off the charts cool! Mr. Manager, please make sure she gets a gift card, or at least buy her lunch. She deserves it! Thank you, Alivia!!!

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Derrick Mcbride

โ˜… 5

Polite people and good energy.

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ncwill34

โ˜… 5

The staff is always friendly

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Bethany E. Voss Stewart

โ˜… 5

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cary teaney

โ˜… 5

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Ismail S

โ˜… 5

This is a good location. I'm a truck driver and I stop and workout here often.

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Deidre

โ˜… 5

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Aaron Call

โ˜… 5

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Derek Topchi

โ˜… 5

Do they allow semi trucks to park while working out?

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Chandra Scott

โ˜… 5

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Sam Rowley

โ˜… 5

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PrestoProductions Vlogs

โ˜… 1

Employees are rude and they make up their own rules

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Domo Dino

โ˜… 1

They can call me if they want to talk about this review.

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Nathan Garcia

โ˜… 5

Great place to continue with my personal fitness journey! The atmosphere is GREAT and the Staff are phenomenal! Plus, it's GREAT to be able to use the Hydromassage beds and/or massage chairs AFTER a vigorous workout!

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ID Spud

โ˜… 5

I try to make it there at least 4 times a week. I row, use 2 "thigh masters," biceps and triceps.

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Heather Christensen

โ˜… 1

This membership was hardest thing to cancel, they donโ€™t make it easy what so ever. Iโ€™ve tried multiple times to cancel. When I was finally able to go in and cancel, the girl up front was very rude and unprofessional, definitely will never be going back. She had no professional etiquette at all and no people skills, was very rude.

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mikail shamy

โ˜… 2

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Jose A

โ˜… 5

Clean, new equipment.
Just between 5pm to 7pm is packed

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McKenna Monson

โ˜… 5

I love this Planet Fitness location. The workers are always cheerful and eager to welcome you into the gym. Well kept facilities, clean exercise equipment.

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Victor Orozco

โ˜… 3

Muy concurrido

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Madison Aguilar

โ˜… 5

I love going there and i love how friendly the staff is . The equitment is fun and they have the right amount. No complaints

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Dan Benedict

โ˜… 5

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Whitney Thornock

โ˜… 5

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Shreddstone

โ˜… 2

So they call this the "judgement free zone" when they have 50 pieces of cardio equipment strategically placed at the back of the room so they have a clear view of everyone trying to work out on machines and freeweights. And what do you do when you use cardio equipment? You look around. This is definitely the worst planet fitness I've been in.

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KiDD ViDD

โ˜… 2

I was there at 8pm and there was probably 100+ people there. Too many people to properly get a desired workout. I probably won't stay here long.

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Risa Breckenridge

โ˜… 5

Always clean. Always friendly staff. Safe space. Love this gym.

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Zachary Barrus

โ˜… 5

This Planet Fitness location is amazing. He staff are well trained and helpful. The equipment is clean and I am able to get in the workouts Iโ€™m looking to do every time. This gym is the best Iโ€™ve ever been too. If I could give it 6 stars, I would.

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Russ Barrus

โ˜… 5

I was a Golds Gym member for 15 plus years and switched to Planet Fitness about a year ago. I travel a lot and have found every pf I have been to constantly clean and well staffed. I have been very impressed with the help I have gotten from Bryan and the staff here in Idaho Falls, always a smile and willing to help. I love the 30 minute circuit workout area and never had any issues moving through my workout. The HydroMassage is great for my back. Bryan thank you for all your help and let your early morning staff know they're awesome. So glad I made the switch.

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jesi harp

โ˜… 5

Been going for years and not only is it always pretty well maintained or if there are problems they are taken care of the staff is great and greet me by name. Affordable and welcoming!

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Tiffany Riggs

โ˜… 5

Bryan(manager) is a great person and a hard worker!

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Betsy Barrus

โ˜… 5

I have really enjoyed going into PF. My husband is a member and will take me as a guest sometimes. Bryan is amazing! He is very helpful. I love the clean stress free environment.

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Amanda Simeoli

โ˜… 5

Every time I visit the gym Amanda is always so welcoming to everyone and knows everyone by name! The rest of staff is amazing as well!

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Red Devil

โ˜… 2

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Sergio Molina

โ˜… 5

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Sheena Draper

โ˜… 5

Iโ€™ve been coming to this gym for the last 7 years, and there have been so many great improvements over that time! The staff is always super friendly and willing to listen to any feedback or suggestions! Employees are always on top of keeping everything clean, and if ever something is out of commission, they are quick to get it repaired. Thanks for being awesome!

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EMMA JOUBERT

โ˜… 2

Never-ending struggle to get the staff and management to replace the water filter for filling water bottles. A "notice" states that water filter was replaced October 1st, but the orange and then red light indicating need for new filter has been on for at least 6 weeks.

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Karen Markwell

โ˜… 3

They don't have the personal trainers that I am paying for.

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Aryana Litchie

โ˜… 5

The new equipment is fantastic, they just got a cryo lounge and it has helped with a injury I got when I was a child in my shoulder so much.

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Sunny Marton

โ˜… 4

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Jerimiah Peterson

โ˜… 5

Feels like home, love it!!

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Hannah Archibald

โ˜… 5

The staff is so sweet, and the gym has all the equipment needed for a good workout (:

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Tyler Hansen

โ˜… 4

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Amanda Crockett

โ˜… 5

Clean gym, nice employees, and I love That itโ€™s open 24 hours.

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April Salinas

โ˜… 5

I have a membership at planet fitness and I love it there. The staff is friendly and the facility is clean. I think itโ€™s a great value for the amount you pay a month for a membership.

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Miguel Diaz

โ˜… 5

PLANET FITNESS IS A GREAT GYM WHERE YOU CAN GET REALLY FIT WITH ALL THEIR EQUIPMENT SUCH AS THE MASSAGE CHAIRS AND EVERYTHING FROM CARDIO TO WEIGHTS......THEY EVEN HAVE A GREAT LOCKER ROOM AND SHOWERS TO IMMEDIATELY TAKE OFF ALL YOUR SWEAT TO THE POINT OF NOT JUMPING IN YOUR VEHICLE ALL SWEATY........LOL....NO BUT FOR REALS THEY ARE SUPER FRIENDLY UNDERSTANDING WITH PAYMENT ISSUES AND ALL AROUND A GREAT PLACE TO GET FIT AND HEALTHY AND THE BODY YOUVE DREAMED OF IF YOU PUT THE TIME AND EFFORT THEY PUT THEIR GYM ON THE LINE WHAT ELSE DO YOU WANT? GREAT PLACE.......IM SOOOOO THANKFUL FOR PLANET FITNESS.......THANK YOU GOD........

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Andrรฉ Lima

โ˜… 2

Would be helpful if staff started walking around and asking people to stop staring at their phones while sitting "waiting for 15 min" for their next set... this is ridiculous... if you wait 5 - 10 min between sets you should go home... stop stairing at your phone...this is not your gym

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April Waldron

โ˜… 5

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Manuel Ojeda

โ˜… 5

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Conrad Hansen

โ˜… 5

Great gym 24 hours

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Maryn Peterson

โ˜… 1

They made it very difficult to cancel my membership with them, even with extenuating circumstances. They are uncooperative and have no compassion for people who are struggling. I hope that everyone there gets the day they deserve.

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Whitney Mitchell

โ˜… 5

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Jenny Martinez

โ˜… 5

I am so happy with this location. The staff keeps it so clean and they are so friendly. It is a pleasure to come in and use the brand new equipment!

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Meg

โ˜… 4

Good place for a workout. As far as gyms go, this place seemed to have more emphasis on machines for cardio and strength training. I generally use more free weights and like having a larger area with turf for a variety of exercises. Clean facility and the staff was great.

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Deathstroke Taylor

โ˜… 5

Places is awesome staff very friendly and nice and the manager is very nice and friendly positive

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Aaron Trujillo

โ˜… 5

No contract. 24/7. Water bed and massage chairs. Good atmosphere for focus. Solid.

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Mike Nelson

โ˜… 5

The staff is awesome. Very friendly happy and outgoing. Keep up the great work

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OneVargas

โ˜… 4

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B CD

โ˜… 4

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Bobbi Tracy

โ˜… 5

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Jenn Leavitt

โ˜… 5

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Michael Cook

โ˜… 1

Been trying to cancel since I was active duty in the Army 3 years ago, came in and showed them a copy of my orders and demanded they cancel my membership and they agreed. It is illegal to charge after this point as there are certain protections for active duty or activated national guard units but they never stopped charging me. Do not sign up for planet fitness.
Edit: you can log in online and change your location to anywhere in California and then cancel your membership.

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Miranda Hall

โ˜… 5

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Jagan Brar

โ˜… 1

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Daanii

โ˜… 5

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Tara Tonks

โ˜… 4

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Bentley Bentley

โ˜… 3

Crowd meter is incredibly inaccurate. Price is fair.

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Aimee Larson

โ˜… 5

Jenn and Michael were LITERALLY SO NICE AND SO HELPFUL someone make them cookies and buy them a pony. They deserve the world. Thank you!

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Dallin Saurey

โ˜… 3

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A Q

โ˜… 5

We are black card members who are van lifers. We always have a great time at any PF that we visit. Helpful and kind staff, clean locker rooms and all the gym equipment you could ask for!

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Robin Ayres

โ˜… 5

It is very close to my place, but because of having surgery I haven't been able to go. But I will return soon.

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Paul Whittington

โ˜… 3

I am a Black Card member because I like to use the HydroMassage bed after working out. Unfortunately, this year the HydroMassage bed has been inoperable quite a bit. It's inoperable as I write this review. This is quite annoying, making me consider dropping the Black Card membership.

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Sarah Thornley

โ˜… 2

Honestly the main reason I prefer planet to other gyms is the 30 minute workout area. It's for people in a pinch, or people just getting into, or just getting back into exercising. However no one was monitoring it tonight people were playing on their phones at the machines, jumping out of order, or just coming in to do multiple rounds of sets.. that's not the point of the area and none of the employees did or said anything to them.. I shouldn't have to enforce that area for the people working there.. imma give it another try but if it's anything like tonight I'll probably cancel and go to a different gym.

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Kalina Peace

โ˜… 5

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Jaque V

โ˜… 5

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sinuhe montoya

โ˜… 1

They canโ€™t be bothered to post on their Google page that thereโ€™s renovation going on.

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Gregory Cole

โ˜… 5

I always feel comfortable at planet fitness. The value of the services offered exceeds every other gym that I looked into. The best thing I ever did was ask another couple what their experience had been as they had mentioned that they had been members at one time of all of the gyms in the area and this is where they had decided to keep their membership. That meant a lot as I considered other gyms. Iโ€™m glad I listened and I agree with them. I even let my wife give away my old treadmill as I will be coming here exclusively now.๐Ÿ˜Ž

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Noah Nicholes

โ˜… 3

Changing my review, I still disagree with planet fitness's business model greatly. However, the people there are good and are very helpful when they have the ability to be. The facilities are clean and the massage chairs are nice. Thank you to the people who helped me even though I didn't check my spam for an email. 3 stars because business model.

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Kris

โ˜… 5

Sometimes it's crowded but there are plenty of machines and it's clean

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Scott Trotter

โ˜… 5

Got told by the Lil girl there "no dogs allowed".
So we left.....

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Andrew Richards

โ˜… 5

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C Nelson

โ˜… 4

Just checking out the gym.... thinking about a membership. Decent gym.

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Jessika Jose

โ˜… 5

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C L

โ˜… 1

Always Packed and everyone hogs machines for hours itโ€™s beyond frustrating and pointless. I already took things up with management and nothing changed I was nodded to and given a page to sign to cancel my membership. I donโ€™t think the team gives a flying anything there.

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Shannon Johnson

โ˜… 3

Sad to have to come on here and leave a review like this.
I have been a member of planetfitness since they open their location here in idaho falls. I have never had any issues with staff or payment. In March I decided to cancel my membership because I was not using it but 2 times a year. Well I deceide that maybe it was time to get serious about my health and went a head and rejoined this month. During sign up I was told I'd be charged a $1 fee for start up and then on the 24th I'd be charged my regular monthly fee. Today I noticed my account was over charged so I called the idaho falls location to ask why i was wrongfully charged. Andrew answered and said he'd be happy to look into it. After pulling up my account I was informed that I was over charged because when I signed up I put in wrong banking information and when they tried to pull the monthly fee it didn't go through. I explained to him that there must be miscommunication because they had successfully pulled money at sign up so there was no way my banking information could be wrong. I also asked why they would try to pull my monthly fee a week before it was due. He said he couldn't tell me. I said we'll I'd be happy to share bank statements for the first transaction. He then said the extra charges were for a late fee. I them again shared that I would be happy to bring in back statements to share previous successful transactions as well as my balance from joining to prove there would have been plenty of funds to pull. He said there was nothing they could do and then said i was more than welcome to cancel at any time.
Super upsetting to be told that after years of buisness and proof that it wasn't my fault and wrongfully charged. Very unpleasant customer service from Andrew!

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Dylan

โ˜… 5

Chill vibes

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Dave Kidd

โ˜… 1

They allow men in the woman's locker/changing rooms. That is disgusting. No one should support this degenerate company.

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Anastasia Neeley

โ˜… 5

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Krista Engle

โ˜… 4

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Holly McClain

โ˜… 5

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Bryan Smith

โ˜… 5

The best place to exercise. Good selection of equipment, not too crowded, awesome people.

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TGrae Dotson

โ˜… 5

I love the environment! Easy to use equipment! No judgments!

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zulay De hurtado

โ˜… 5

Excelente!!

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Scott Sweet

โ˜… 4

Im not a huge fan of gyms, never have been, but Planet Fitness does have a good clean environment and equipment

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Tyler B

โ˜… 1

Way too many people and not enough equipment

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Paul Martinez

โ˜… 3

They really need to update and fix the equipment. Also, they need to space weight machines and quit being cheap and buy a few more 45lb plates. You shouldn't have to go hunt them down. Get a few more benches. Also , the one stays with the weight machines.

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Ruth Gyman

โ˜… 3

Just signed up today so really can't judge it yet.

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Janet suitter

โ˜… 5

I love the evening staff and afternoon workers like Gabe they are so sweet and friendly

Source: Google

Gabe B. (Don)

โ˜… 5

Source: Google

Dennis Webb

โ˜… 5

The equipment is always well maintained. For a public gym, it's very clean. The staff here in Idaho Falls are simply the best. No drama, just get in there and get it done.

Source: Google

Nater

โ˜… 4

Lots of out of service machines. Guys sit in the locker rooms like its a frat house. Maybe they like seeing others change. People have no concept that others want to lift weights too and use the bench press structure for an hour because they are watching a movie on their phone. Other than that $10 a month I will put up with motel 6 setting of gyms. You get what you pay for. It is clean. Has lots of equipment. Sufficient free weights. Good tvs with all different channels. I guess my only real complaint are some of the members.

Source: Google

Mr Gee

โ˜… 3

Not a bad place for the price. Wish they would fix their equipment... Leg machines have been out of order for a month or so. Makes it really difficult to get in and out over my lunch break. Always have to wait and sometimes ended up not doing stuff as the machines were in use the whole time.

Source: Google

Brandy Williams

โ˜… 4

Source: Google

Debra Ashcraft

โ˜… 1

Got a charge on my son's account for $51.94 from Planet Fitness. Called and was told this is a cleaning fee. I told the employee that that is rediculous when my son joined 2 months ago. I was told also that the cleaning fee is non refundable even if the membership fee is cancelled. Very deceiving when the TV commercial state that the fee is $10 a month when it is really $10.60 a month. Cleaning fee should be charged when the customer has used the facility for a year not just 2 months. Was never informed at sign up about any fees other than the montly fee of $10.00. Planet Fitness needs to change their commercials to state that monthly fee is $10.60 plus a annual cleaning fee of $51.94 that will be charged within 2 months of joining. Need to not be deceitfull with commercials or by staff signing customers up for service.

Source: Google

Brandon Golden

โ˜… 4

Source: Google

Donovan Norman

โ˜… 3

Always busy and there are definitely that are most popular and if you want to use it be ready to wait.....

Source: Google

Checo Mtz

โ˜… 2

Es un buen lugar pero desde enero 2024 hay muchas personas y tienes que esperar mucho tiempo para poder usar un aparato de ejercicio.
Eso me ha desanimado mucho.

Source: Google

Jason Hamelin

โ˜… 4

Source: Google

norm jensen

โ˜… 5

I am always greeted well when I walk into planet fitness, and the staff are always pleasant to deal with. My only complaint would be the people who slam the locker doors in the locker room. What trailer park did you grow up in? That complaint has nothing to do with the establishment but people's behavior. They can't put up a sign for every common sense issue.

Source: Google

Bernie Watson

โ˜… 2

12-Feb 2024 update
Water fountain was fixed.
6+ separate pieces of equipment had their padding replaced (took approx 1-2 wks).
Ome of the men's showers has been out of order for at least 3-4 months.
When we signed up, we told/promised that new equipment would be coming at end of 2023 or early 2024 ... maybe I've missed some things, however it's not evident that there's been any new equipment.

5-Feb 2024 update ... particularly disappointing that after 6 weeks the only water fountain for bottles remains out of service = how long does it take to fix a water fountain?

Good value for money
Showers are a tad small.
Equipment tends to be the lower option variants available from the manufacturer(s) ... for example (Precor?) ellipticals have a serious design flaw = if you're 5'10" or taller then, as your feet slide to the front of the foot holders, your knees will immediately bash into the front (pivot points for the feet and handles).

Source: Google

Fam Dial

โ˜… 1

Coming off of shoulder surgery and only being able to work on my legs I am highly disappointed to find out that 6 leg machines are out of order! That is completely ridiculous! I pay my monthly fees to only get partial working gym equipment. On top of 6 machines not working it takes 3 to 4 for them to get up and working again. We are going on week 3 of the calf machine not working. Extremely disappointed!

Source: Google

CALLETANO HERNANDEZ

โ˜… 4

Source: Google

David Archuleta

โ˜… 4

Source: Google

Al Tricoche

โ˜… 5

Source: Google

Dona Martin

โ˜… 1

While the facility is nice and well maintained their management leaves a lot to be desired. I had a billing issue and received a letter from them. I decided to cancel the account. They stated they needed something in writing. So, I wrote them a check and a letter asking the account be closed. A week later I got another letter stating they had been unable to charge my account. I called the store and they wanted me to bring the letter I wrote and a copy of the canceled check to them. When I stated I thought that was ridiculous, as they have a canceled check the girl turned the phone over to someone else saying she was being yelled at. I had not raised my voice I was just firm in my conviction that I shouldn't have to bring to them what they already had. NOW, a week later I get a text from them stating I need to contact the store as they have been unable to bill the account. AGAIN, I called the facility and they want me to provide copies of the letter and a copy of the canceled check. I'm not going to make a trip to handhold them because their management can't properly annotate the books. I will give then the check number, the date of the letter and the date it cleared my account. But failure to maintain their records accurately is not my problem

Source: Google

David Wahyu Febriant

โ˜… 5

Source: Google

LONEWOLF TRUCKA

โ˜… 1

I am a trucker. I travel all over the country and visit dozens of Planet Fitness gyms. I use the showers regularly. So when I leave reviews it's only based off the cleanliness of the restroom areas and showers. This restroom smells like URINE! The Showers smell like sewer! And urine. I don't know why the staff at multiple locations all over the country don't focus on keeping the showers cleaned. If they did they wouldn't be smelling like this. I'm disappointed and disgusted.

Source: Google

Aymee LeJour

โ˜… 5

I love this gym. It has so much to offer and a very peaceful yet energized environment.

Source: Google

Melissa Worrell

โ˜… 4

Like this wish that there were classes and more space. The machines are always full.

Source: Google

Tanya Cox

โ˜… 5

Been going to our local PF since it opened. It's centrally located, easily accessible and affordable. Plenty of options for a well rounded workout, whether you want to do cardio or weights. I especially like their resistance curcuit!

Source: Google

Megan

โ˜… 5

Source: Google

Braden Thornton

โ˜… 4

Overall I enjoy planet fitness. It is kept relatively clean and thereโ€™s a good variety of machines and free weights. I would like if the free weights went to a higher weight. It is a good value for $10 a month. Often times when machines or things get broken it does take quite a while for them to be fixed. it never really gets excessively crowded which is nice as well.

Source: Google

Meagan Beebe

โ˜… 4

It's time for Planet Fitness to realize the fitness world is more into weight training rather than cardio. If you enjoy weight training, be warned that all the equipment is always taken. You have to adapt your plan quickly or wait patiently for someone to finish their sets. This location is in desperate need of more smith machines and free weight benches and area.

Source: Google

Sandy Taylor

โ˜… 5

Love it

Source: Google

WY Wildman

โ˜… 3

Surprise PF, a little dirty, staff giving haircut at front desk, a few thinks were broken at each sink, out of paper towels at the machine.

Source: Google

Tyler Stevens

โ˜… 5

Source: Google

Jonathan Sanchez

โ˜… 5

Source: Google

Lynn Jensen

โ˜… 5

Great atmosphere and the equipment offered is really good, they do need to get another Butterfly machine, there has been times when we couldn't use it. To many people waiting for it. Very popular machine.

Source: Google

amanda mickelsen

โ˜… 5

Source: Google

Nicky F

โ˜… 4

I really enjoy going here. It is cheap and their equipment and amenities make it feel higher quality than other gyms. I have been a member at Golds and the Apple and still enjoy the atmosphere of this gym the best. It does get pretty damn busy but you can check how busy on their app.

Source: Google

Marcel Daras

โ˜… 5

๐Ÿ’ช๐Ÿ˜Ž๐Ÿ‘

Source: Google

zackery mcallister

โ˜… 1

I'm not sure if the heater is broke but this place is always freezing someone should tell them people go to the gym to sweat also there are the equipment is always under repairs...I'm going to a different gym asap

Source: Google

Asher Roth

โ˜… 1

Most unprofessional staff Iโ€™ve ever met. For being a โ€œjudgment free zoneโ€ they sure have their snooty noses pretty high in the air. I wouldnโ€™t recommend this gym to anyone. Marissa at the front desk is the worst.

Source: Google

Jesus Miguel Herrera Curiel

โ˜… 5

Tiene excelentes equipos y muy completo para hacer ejercicios

Source: Google

R P

โ˜… 1

Told us "we'll waive december's fee" because we couldnt afford the overdraft this month and my wife is recovering from childbirth anyways. Total lie, charged us anyways, cancelled the account. If you're thinking about cancelling and they try to talk you out of it by acting like they'll work with you, remember, you're talking to a salesman.

Source: Google

Brittany Lewis

โ˜… 5

Source: Google

Casey Simmons

โ˜… 5

Great equipment, positive atmosphere, lots of cardio equipment, love the 30 min interval training. Would recommend over Golds and Bodify.

Source: Google

Jason N

โ˜… 4

Source: Google

Kim Hansen

โ˜… 4

Source: Google

Scott DeFord

โ˜… 5

When I am in Idaho Falls I always use this gym. Great staff and clean facilities.

Source: Google

Trevor Brown

โ˜… 5

Source: Google

Stevanus Haryadi

โ˜… 5

My gym for over 5 years and paid only $22/month

Source: Google