★ 5

If you care about your physical and mental wellbeing, this is the place to go!

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★ 4

Super helpful staff

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★ 5

Every staff member here I’ve experienced is kind and gives a non-judgmental feel. Coming here is very healing and has helped my pain and mood

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★ 4

Had a free trial with a tour. Nice place. Does come at a premium price but they are upfront about it. I do get alot of marketing emails from them now. Trainer was really knowledgeable. Lots of different things to try. The worst part was the parking. Only street parking unless you want to walk a ways.

Source: Google

★ 5

Such a fantastic place and the staff are wonderful!

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★ 5

Friendly staff. Clean facilities. Great place to upgrade your health.

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★ 5

Always look forward to going. Everyone is so friendly and helpful. Feel great!

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★ 5

Uograde Labs is amazing. PEMF helps so much with pain & fatigue.

Source: Google

★ 5

I had an introductory meeting with Quinn who took his time to tell me about all the various devices. He was great! Very knowledgeable, kind and patient. I tried the PEMF and ended up doing a session of the Ammortal. I slept so good that night! I highly recommend this place.

Source: Google

★ 5

Fantastic as always!

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★ 5

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★ 5

Great place to go to, the employees there is very educated and their great at helping you with whatever you need. they’re very nice there.

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★ 5

Very knowledgeable staff, very clean environment, up to date and then some equipment!

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★ 5

feeling charged & ready to take on the world!

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★ 5

A must for biohacking. Fantastic staff. Love being there. I wish it was closer to me so I could go more often. I always leave feeling better than when I came in.

Source: Google

★ 5

Upgrade Labs has been excellent for boosting my strength & recovery training. The staff are pleasant & helpful and always ready to advise whenever I have questions. I would highly recommend!! A+++

Source: Google

★ 5

I love the Upgrade Labs experience but especially enjoy the bike and strength training equipment. It’s like a standard gym on steroids… you do the physical work, with an AI assist to get stronger faster.

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★ 5

Super friendly and welcoming staff, exceptional cleanliness and flowing through services efficiency at its finest

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★ 5

I cannot believe I didn’t find this place earlier. Every time I come out of there my mind And Body just feels so much better, aligned and grounded. Highly recommended.

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★ 5

I wish I would’ve found this place earlier. It’s an absolute game changer! I am bipolar and also have ADHD. I dared this machine to do. It’s best to calm my mind. Guess what, it did.

Source: Google

★ 5

Source: Google

★ 5

This is my happy place. Great staff, always helpful and enjoyable.

Source: Google

★ 5

I’m very happy that I found Upgrade Lab - great place and great membership conditions! Doing Redcharger, PEMF and Cryo Therapy twice a week just for three weeks and already feels lighter and more energy! Looking forward to beat my chronic inflammation and improving my health

Source: Google

★ 5

Great service and friendly staff! I always enjoy the Red Charger and cryo every time I visit.

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★ 5

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★ 5

Had a tour and tried a few items out. Hoping to get the husband on board

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★ 5

Love the Big Red Bed and Big Squeeze! I go once a week and wish I could afford more. Very pleasant and kind staff and approachable Manager, Laurie Larson. A great place to Be!! 😇

Source: Google

★ 5

Great experience!

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★ 5

I suffer from chronic pain and a lot of health conditions. Upgrades Labs helps me feel human again and keeps me coming back for more! It’s such a relaxing and revitalizing experience, each and every time. The staff is amazing, the facility is pristine, and the equipment is state of the art. They’re truly an invaluable part of our community!

Source: Google

★ 5

I was a skeptic! Then I pulled a muscle in my back. The PEMF system seems too good to be true until you really need it!
I did four sessions over a week and my back is feeling so much better. Just in time for golf! Thank you to the excellent team at UL!

Source: Google

★ 5

Wow!!! This place is absolutely AMAZING!!! I came in with my back pain at a solid 10—could barely move. After just 30 minutes using the cryo, red light bed, and PEMF, my pain dropped to a 2. Even better, the headache I walked in with is completely GONE. I can’t believe how fast and effective these treatments were. If you’re dealing with pain, stress, or just want to feel better overall—you need to check this place out. Total game changer!

Source: Google

★ 5

Amazing. After two treatments I feel so amazing. Can’t wait to do more

Source: Google

★ 5

I feel blessed that we have this technology here in CdA. As I look across the landscape of the nation, I see most major cities do NOT have an Upgrade Labs. I am honored that the owners would take the risk in CdA, ID.

First of all, if you are looking for a SPA, this is not it! This is more of a gym. You will go in and challenge your body to grow and strengthen, don't think you're going to get a massage. While some of the treatments are relaxing and such, there are several others that are very challenging and make you plenty uncomfortable. So I recommend study carefully what you are embarking upon so as not to be disappointed.

Next, as I read reviews on this location I saw some things I too experienced. On the grand opening and in following days, they had some challenges, equipment didn't show up on time, wasn't available for use, etc. While there is a corporate office involved, this is a locally owned business. I had some issues and was frustrated, so I went to management and shared my concerns and they were thankful, receptive and above all, responsive. I noticed changes right away. These are good people.

I too am a small business owner and I say the mark of a great company isn't that they never make mistakes, it is what they do after a mistake. These guys are really trying to do a great job and it shows. They have weathered the storms of opening a new business, staffing, training and are really doing great.

As far as the services, they are super helpful to keep me in the game! I push my body every day and I am convinced that I avoid injury, I recover more quickly, etc because of the treatment/processes at Upgrade Labs CdA.

I cannot recommend this place more highly, and above that, these PEOPLE more highly.

Thank you UGL CdA for being here and for weathering the storm! We appreciate you.

Source: Google

★ 5

My husband and I have enjoyed all the services that Upgrade Labs has to offer. It is THE place to go for the biggest variety of services to address overall health, fitness, recovery, and longevity. Whole body cryotherapy, photobiomodulation, PEMF, and lymphatic massage are staples for Coeur d’Alene’s biohacking community.

Source: Google

★ 5

I joined Upgrade Labs in July when they opened. Primary for the recovery tech. In the last 6 months I’ve regularly used the PEMF, Red Charger bed, Cryo and the big squeeze.
What I’ve noticed the most is my energy levels have gone way up! Aches and pains are almost completely gone. Mood is improved.
The staff is so nice and attentive. They check up on my progress monthly and make sure I’m hitting my goals.
It’s always fun to go in, hang out in the lobby next to the biocharger and chat with the knowledgeable staff. Upgrade Labs is the best part of my day!

Source: Google

★ 5

Upgrade labs has it all. The employees are so kind, the owners are amazing and the tech is unreal. I truly appreciate what this business is doing for the health of our community. They offer so many options to help get people in the door and I am truly so excited to see how they continue to go.

If you are needing a jumpstart in your health or you are working with another provider and need some recovery/ wellness tech this is the place for you. To be honest, it is the place for everyone!

Source: Google

★ 1

Was introduced and signed up with the Upgrade Labs Coeur d
Alene facility prior to them opening their business at the Coeur d Alene location. Upgrade Labs biohacking and recovery facility using science-backed technologies to exponentially improve your cellular health, optimize physical and cognitive performance, and recovery.
Promises to boost my immune system, detoxify, loose weight, gain energy and strength, get better sleep were never met. Delays getting some of the equipment promised, lack of education on equipment and attention from the staff. ONLY offered and used Red Charger; Big Squeeze; PEMF and once the Brain Upgrade, even though I asked to use other services.
Scheduling equipment around other members was challenging and meant waiting. Hard keeping track and figuring out how many credits used when using the various services. I asked for a report however never received anything, so I never knew how many credits I needed to use before my 3 months expired. -$8 credit, 36 credits month. Members need to calculate credits used and keep track of the number credits used each visit vs. end of the month. I was so frustrated with Upgrade Labs and the system I stopped going, giving up any available credits. When I realized Upgrade Labs automatically withdrew another $265.00 from my bank account, I walked into the facility and told them I wanted to cancel my membership. I was told they needed a 30 day notice.
They tried to offer me an alternative membership however I was too frustrated with everything I told them I just wanted to cancel.
Upgrade Labs REFUSED to refund my $265.00. Then the following month the once again withdrew another $265.00 from my Bank Account. After several phone calls, leaving messages and having one staff person hanging up on me I finally received a refund for the second withdrawal. I NEVER lost weight, as promised; NEVER had more energy, as promised, NEVER got any better sleep, as promised. None of the promises made happened! I ABSOLUTELY DONOT RECOMMEND!!!

Source: Google

★ 5

Source: Google

★ 5

Upgrade Labs is such a blessing. Being able to come to a place to work on your body at the cellular level is incredible. I’d encourage anyone to come in and find something that will support their individual health journey :)

Source: Google

★ 5

I feel like I’m going to the spa, but I’m going to the gym! In my first 3 months, my bloodwork showed improvements in my inflammatory biomarkers without making any other changes, so I know it’s helping me! Plus, they include body scans so you can track improvements in your cellular health. The staff is top notch, so friendly, helpful, upbeat, and knowledgeable. They have personal trainers on staff to help you meet your goals, and the technology is fabulous. Including fitness plus recovery in a fraction of the time you would spend in a normal gym is a great plan for me. Both my husband and I train here. He is very fit, and I was not very fit, but the technology works for both of our skill levels. Highly recommend!

Source: Google

★ 5

Upgrade labs has been a great tool to add in my journey to health. I’ve been able to lower inflammation, keep my knee pain to a minimum, and back pain at bay. The bonus is the cellulite reduction!!

Source: Google

★ 2

This place is fine. I toured here when a friend recommended I check it out. I've been a biohacker for years and this place is just a lot of corporate fluff in my opinion. I really wanted this to be what I was hoping, and what they advertised, but I know more about the devices than the majority of the staff. It's pretty cold and clinical. If you have no knowledge of health or biohacking, I'm sure this isn't a terrible place to start, but you're not going to get to the next level as an athlete here.

Source: Google

★ 1

This is one of the worst experiences I have yet had during my time in CDA. For a bio hacking gym, no one knows what they are talking about and how the machines work. They baited and switched me and never showed me a contract. The metabolic trainer showed up months late and they made the brain training, that was advertised as a part of the membership, a paid extra. There are always lines to get on the machines and you end up being there for hours, when it was supposed to be on and out in 30 minutes. If you’re a mama who cares about her children, you’ll have a hard time getting back to them. All of these were issues before I tore my meniscus and couldn’t come in and I begged them for a refund because my family was having a hardship with my injury around the holidays and they told me to kick rocks basically. I had referred them a lot of business and encouraged people to check it out, but they are super corporate and heartless. I would never set foot in that place again, from the chaos to the lack of compassion. If you want an amazing biohacker gym with people that care about you, The Zone is down the street. It’s run by a small family and they really care about every person that sets foot in there. Additionally, they have a higher quality cryo setup and their ARX trainer delivers better results. Skip the corporate hype and marketing and support locals! Upgrade labs is awful and that’s saying a lot coming from me, as you can see from my profile I almost never post bad reviews.

They offered me $343.50 cents not to tell anyone about my experience, and I thought it was more important to share my experience after having sent dozens of people to check them out. BUYER BEWARE!

Also, check out the date stamps on the reviews. Notice they didn't respond to any of their loyal customers with 5 month old reviews to say "thanks for supporting us, we appreciate you!" They don't respond to any positivity with a thanks, but jump on an honest review pretty quickly to defend themselves. They could have just done the right thing from the start!

Source: Google

★ 5

I am so thankful for this biohacking space in our community. I have learned so much about my body and am seeing true benefits from using their technology. The employees remembered me after just the second time visiting. Everyone always has a smile on their face working there. My favorite things are the red charger and the big squeeze. The biggest things I have noticed is an increase in energy, my acne has cleared up and my soreness from golf rounds is significantly less. I also love that this location is locally owned and the owners put their heart and soul into this business. They truly care about helping the people in our community. I have been a member since the day they opened and I always walk out feeling happier and healthier than when I walked in.

Source: Google

★ 5

So thankful to have Upgrade Labs in our community! It’s a great place to include in your health journey, offering many options to best tailor your needs. I use many modalities, but love Cryo and the Red Charger. The staff is super kind and always helpful. You can conveniently schedule appointments online or while you’re in to accommodate the best time for you, and make sure the equipment you want is available. Highly recommend!

Source: Google

★ 5

So Thankful to have this gem in CDA! It is so welcoming, the staff always checks in on you, they are very knowledgeable and eager to answer any questions. I personally love the red bed and am truly amazed at all of its incredible benefits! Cryo and PEMF are my other favorites and you can feel the power of them!

Source: Google

★ 5

I love Upgrade Labs! The facility is always so clean, the staff is friendly and knowledgeable and the equipment that they have is fantastic!
With any type of biohacking, one has to remember that Upgrade Labs isn’t a magical factory that fixes all problems. You must put in the work outside of going to upgrade labs & lead a healthy lifestyle. When you do all that, it pays off.

I’ve been going there since they opened and love the big squeeze, PEMF, red bed and Cryo.

Source: Google

★ 1

I toured this place when it opened initially. I have been following Dave Asprey for years and he introduced me to a lot of the biohacking modalities I am into today. I bought him hook line and sinker, but every single thing he endorses now he is somehow affiliated with, including all of the gear and supplements at Upgrade. His greed even weighs on him physically he's taken a downturn. The people I toured with don't even know how the technology at this place works, it's super corporate and cold in there and I don't want to support a greedy corporate entity. The Zone has a cheat machine and Pulse for life PEMF have more powerful healing modalities. They are run by real people, not corporate robots. Sales people are pushy and overbearing and pressure you. It's just a bad vibe all over.

Source: Google

★ 5

Wonderful, nice people at Upgrade Labs always make me feel welcome and I’m feeling fabulous! I’ve been coming a few times a week for about 6 weeks and I’m really noticing a difference.

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★ 5

Renee made me feel so welcome and found out my problem areas and tailored therapies for my needs. I cannot recommend her enough

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★ 5

A great place to elevate your health and wellness routine. The staff are very kind and helpful, and there are a lot of different types of machines you can use for different purposes including restoration and strength building. Definitely recommend!

Source: Google

★ 5

The service was great! The staff is friendly and welcoming. The space is beautiful and clean. The overall experience was better than I could hope for. I have chronic pain and long time injuries. I tried the cryotherapy and felt SO ENERGIZED afterwards. I absolutely loved the Red charger bed! It’s unlike any other red light bed I’ve used so far. I felt relaxed and filled with energy simultaneously. I also bought some DANGER COFFEE and I love it! I’ll definitely be coming back for more and bringing my friends too😁

Source: Google

★ 5

Upgrade Labs in Coeur d’Alene, ID is amazing and in 30 minutes I’m ready for my day!

Source: Google