★ 5

Nick is very knowledgeable, and patient. Friendly, and answered all my questions. Very nice facility.

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★ 5

Have been on the move and stopped in this location a few times now. Great facility overall. Shout out to Nick for being so responsive, friendly, and accommodating!

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★ 5

Just wish they had basketball courts and they would be the perfect gym But besides that my time there was good and I really got a lot of workouts done not too many people which I like

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★ 5

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★ 3

Please clean the toilets better. It's really unpleasant

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★ 5

Matt is running a great gym!

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★ 5

Love AF as a whole but this location is awesome! Matt is so nice and helpful I highly recommend

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★ 5

Gym does a good job equipment maintenance and hygiene. Manager runs this location with a high level of customer service. Thank you

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★ 5

Great gym! Matt is super kind & helpful. It’s never too crowded whenever I go and it pretty much has everything that you need. All the equipment is new and the gym is really clean 😊

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★ 5

Place is run really well, it helps when the person in charge is very competent.

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★ 5

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★ 5

Highly recommend this place , especially for discounts!!

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★ 5

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★ 5

Love how convenient the location is for me. Didn’t take much to convince me for a membership. Never busy. They have everything i need. I get my workout done in a prompt time frame as I’m never waiting for machines!!!

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★ 5

Very expansive supply of different exercise equipment…very clean and new equipment…convenient to access at anytime…Matt has been excellent

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★ 5

Love Anytime Fitness! I decided to finally take the step to get back into shape and join a gym. I was deciding between several gyms. The owner Matt at Anytime Fitness was so kind and patient with me. Now that I have joined, I know I made the right decision. If you're looking for a peaceful place to workout, Anytime Fitness is the perfect place!

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★ 5

Smaller then most gyms, but very peaceful. It has everything you really need to get a good workout in. No annoying kids standing around nor any overcrowding. Staff was really friendly and welcoming. Had to make the change when my last gym took away 24 hour access and raised their prices. Manageable pricing which grants you nation wide access to any other location, as well as free tanning and massage chairs. If you want to get away from the oversized gym that you're a part of and seems to be going downhill fast, or don't want to feel like you're a part of Barney's "judgement free" zone, come sign up here. Might have to say goodbye to a pool, sauna, and other things, but if you want just the basics and 24 hour access, then this is the place for you.

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★ 5

This location is amazing! Super clean and friendly staff

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★ 2

Wanted to join but that guy Matt was so rude. Didn’t show me anything just said ok your checked in so go try the equipment. I walked out and will never be back.

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★ 5

Matt has been so kind and helpful getting us started with the membership. When I had issues with a rude manager at the Naperville (60540) location and called him crying about my interaction with that manager, he was also very empathetic and tried his best to help me. Thank you, Matt.

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★ 5

It has everything that I could want. There are free weights, machines, and I have access to the location at any time, which worked well with my busy schedule.

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★ 5

The manager at this location is awesome! He allowed for me to get a free trial in, as well as sitting down with me to find the best possible rate for my preferences. He is also very personable in the sense that he greets you every time you walk in, and checks in with you daily to see how everything is going. Overall great facility and manager!

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★ 5

Clean, not crowded. Everything works great!

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★ 5

Gym is always very clean with organized equipment, manager is always very helpful and conscious of member needs.

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★ 5

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★ 5

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★ 5

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★ 5

Matt did a great job showing me around the fitness center! I just joined Anytime and will be starting my workouts soon!

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★ 5

The best gym I have worked out in for away from the equipment layout to the amount of equipment. Never have had to wait to use the equipment.

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★ 3

This gym is decent, it’s convenient and has pretty much all of the equipment you need. My biggest complaint and it’s a serious one is the lack of a water bottle fill up station where you can put your bottle under and it fills it up. Instead this gym has the old style water fountain where you have to hold your bottle sideways and can’t get it as full. Please install a water bottle filing station similar to the EZH2O by Elkay.

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★ 5

Although this gym may not be very big, they make up for it by having all the equipment you may need to get a solid work out in. Their staff is very professional and responsive. The gym is clean and put together. Would recommend!

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★ 5

24 hour access is great. I’ve never had a problem with accessing a treadmill which is perfect for me. Individual shower/bathrooms is a neat idea and very welcome.
Only two stationary bikes might be reviewed.
The parking lot is pretty funky - you have to be very careful backing out as cars are coming behind you from multiple directions.

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★ 4

Very Clean, not crowded & Matt is great!

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★ 5

Gentlemen at the front desk handled my questions promptly and efficiently great staff

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★ 5

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★ 5

I’ve been going here for the past 6 years and couldn’t be happier. It’s never too crowded for a small gym. Equipment and weights are new and are kept clean. Private bathrooms are a nice bonus to a great gym.

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★ 5

I’ve been working out at this Anytime Fitness for almost a decade. It’s always clean, well maintained and just an awesome place. Highly recommend!

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★ 5

I have been going to this gym for a few years .I can honestly say it's the cleanest gym I have been too . I can also say they have every bit of equipment you could ever want or need for a gym .Great location ,easy parking , easy in and out access to the facility. The people are great .Last but not least ,the Manager Matt is an just a great guy and friendly and keeps up on this place .He actually cares ,which is rare . This is a little hidden gem . Thank you !

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★ 5

I’ve been going here for 4 years now and I wouldn’t change to any other gym. Lots of good people here, it’s a great environment and it’s all due to the manager Matt! He’s always on top of any issues and is always willing to talk and help out.

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★ 5

Matt is always helpful and friendly. I appreciate being greeted personally. There is plenty of equipment in good working order. I really enjoy working out here.

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★ 5

Great place to workout and great item selection in the vending machine

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★ 5

Quality one on one sessions. I love my sessions! Thank you Ken

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★ 5

Great home gym. Community feel. 24/7

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★ 4

Great place to work out. It has everything I need to get the job done. Managment is great and it is well maintained.

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★ 5

Solid gym with modern equipment. It is the perfect size and it is kept pretty clean most of the time, no complaints there. Shout out to Matt for upholding the community feel of the gym!

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★ 5

Clean, has all the machines I like and tanning

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★ 5

Great equipment and very clean. Plenty of space and equipment, never have to wait.

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★ 5

Love this gym! The manager and trainers are always so friendly and helpful. I always feel comfortable working out here. Machines are kept up and hardly ever out of service. And the vending machine has some really good stuff

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★ 5

Awesome gym, good equipment that is well kept. Friendly staff and members, can’t recommend enough

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★ 5

Clean, roomy, with all the equipment you need and a very friendly staff. Not too crowded but a very good vibe. I like it!

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★ 5

Great facility! Always clean, never overcrowded. The equipment is modern and in great shape. Great gym for a fair price!

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★ 5

Great environment, all the equipment you need, and nice people. Matt and Ken will drop what they are doing to help you with anything you need, are extremely knowledgeable, and want to see the members succeed and achieve their goals. The environment is perfect for anyone at any fitness level as, unlike places like planet fitness, there is plenty of strength equipment for advanced lifters, yet it is not an intimidating place for beginners as everyone there is on the same team.

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★ 5

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★ 5

Small gym, but has everything you'd need. Dumbbells up to 120lb, smith machine, squat rack, cardio stuff, punching bag, etc. Clean bathrooms and the staff is awesome. Totally recommend!

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★ 5

Customer service is outstanding

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★ 5

I’m a new member of Anytime Fitness in Downers Grove, and thus far, my experience has been wonderful.
Joining was easy.
I met with Matt – the club manager – to discuss membership.
He was warm and welcoming.
He listened intently to my priorities and needs, answered all my questions comprehensively, and explained each membership option very clearly.
At no point did I feel as though he was upselling or talking me into unnecessary extras.
Instead, he seemed genuinely interested in matching me with the level of membership that suited me best and would give me access to any/all resources that might be useful.
The gym itself is smaller (with respect to square footage) than other well-known gyms.
However, there is more than enough equipment – cardio, weights, functional movement, etc. – and space to go around – and the gym seems active / lively but not crowded / over-full.
Everything is clean and organized.
And the vibe is respectful and friendly.
I’m very glad I transitioned from my previous fitness arrangements – this was a definite win.
Thank you!

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★ 5

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★ 5

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★ 5

Clean and respectful clientele. No macho man grunting from anyone. Everyone's just there to do their thing. Quite possibly the best gym I've been too.

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★ 5

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★ 5

I like this one , yeah it small but close to my house and they have everything I need ,
I wish they had more free weights but I have actually worked out by myself multiple times times
And I love the water massage bed

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★ 5

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★ 1

Must be hurting for business trying to take advantage of people.

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★ 1

Impossible to quit. Get ready to be lied to. Tried twice (was told I had to come for 30 straight days, after I moved, no call back from DG). Pestered by DG and was told to call their 1-800 number. Finally talked to a human and they said they would cancel it. Now I have a collection agency bugging me. Plan to sue.

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★ 5

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★ 5

Cleanliness and equipment in good working condition. - these are key performance indicators for a gym and the Downers Grove AF meets these. A good basic gym to get in - get out and get on with your day.

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★ 5

Ken is a great trainer. I have greatly improved physically, and it's only been 3 weeks. I will keep going thanks to his positive push.

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★ 2

I didn't get a call back as to whether they do PT or not

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★ 2

Dirty and messy compared to other locations.

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★ 5

I’ve been coming to this anytime fitness for a few years now. It is always clean and the staff is very friendly and helpful. I also love the Tuesdays and Thursdays 8:30 am yoga classes with Anna. This class is beginner friendly and Anna is an incredible instructor. She genuinely cares about her practice and is very kind

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★ 5

MATT IS THE MAN!

Love this place great customer service.

Thanks a million for helping me reach my goals

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★ 5

This Anytime Fitness is the best Anytime I’ve ever been too! Matt (Manager) is so friendly and really helpful when providing any information regarding your account or the gym in general. He is always making sure the place is clean and equipment is in the best condition for use. I’m constantly referring people to this gym and will continue to do so!

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★ 5

Have went to many of the gyms around this area including Anytime gyms in different locations and this one is the best by far staffing wise and equipment.

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★ 5

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★ 5

My anytime anywhere fitness place. Great and friendly staff, very helpful. Then when I go to the Philippines for vacation, there's no worry because there are AF anywhere.

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★ 1

Made an appointment to tour and use the gym through the website and no staff was there. It was during staff hours and I had an appointment. Completely wasted my morning

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★ 5

Love this staff and everyone who goes here. It’s the perfect small convenient gym. Everything that I need for a solid workout. And a great community of gym go-ers as well.

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★ 1

RUN!!! RUN VERY FAST AND FAR FAR AWAY FROM THIS GYM! THEIR BUSINESS PRACTICES ARE PREDATORY AND DECEITFUL!!!! I have been trying to cancel my membership with them for MONTHS now! I was initially told I needed to mail a letter and given the address of their billing company, ABC Fitness Solutions. I realized I was still being charged so I called the gym, and no one answered (not a shock since they drastically reduced their staffing hours after a change in ownership), so I called the 888 phone number listed on Anytime's website when you click on "Billing Inquiries" and I was connected with a woman named Cherry who told me she canceled any future charges and would email the gym on my behalf to ask them to contact me about the months I'd been charged for since my attempted cancellation. Well...Matt at the gym contacted me via text and told me that Cherry didn't have the authorization to cancel my account and that I would continue to be charged. He told me I needed to mail a CERTIFIED letter requesting cancellation and that if it wasn't certified there was nothing he could do. At this point I am fuming that I have to write ANOTHER letter in the age of technology where you can handle nearly any other membership issue electronically, so I told him I would just tell my bank to stop the charges at which point he told me that if I were to do that they'd send me to collections. But when I asked him to verify where I needed to send this letter he suddenly stopped replying to my messages. So I called the 888 number again and this time talked to someone else who verified that Matt was right and Cherry had no authorization to cancel my membership. She said only the gym could do that and she wasn't able to tell me where to mail the cancelation letter, but that it wasn't to them...WHICH IS WHERE I WAS TOLD TO SEND THE LETTER IN THE FIRST PLACE!!!! So, this is the game... the gym tells you to notify the billing company and the billing company tells you to notify the gym and the both give you the run-around to keep your head spinning meanwhile they continue to collect your money. I can't scream it loud enough.... DO NOT GIVE ONE SECOND OF YOUR TIME OR ONE CENT OF YOUR MONEY TO THIS GYM!!!!

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★ 5

Recommend working with a personal trainer here. They are excellent!

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★ 5

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★ 1

This company has been fraudulently charging me!!

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★ 3

Great gym great people, I'll give it it's two star's again when they step up the cleaning in here. Since the new management it's fell off a bit no more protein bars on shelf either. Vending machine missing Pre-Workout drinks too.
Just be better lol

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★ 5

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★ 3

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★ 5

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★ 5

Very clean and machines are maintained, you really get what you pay for here. Really a judgement free place.

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★ 4

It's a clean gym and empty for the most part as long as you don't go during peak hours. Lots of weights and machines for the space. I like that you can literally go anytime.

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★ 5

Glad to be back to this friendly, clean and fun facility. Great equipment and great staff.

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★ 5

Recently joined this gym, the staff gave me a quick tour, explained all the amenities, rules, and how "after hours" worked. I've been going now for about 2 weeks, the gym is never crowded, always clean, and the staff greets you everyday with a smile.

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★ 5

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★ 5

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★ 4

When I went to cancel my gym membership due to a job relocation, initially the gym took a firm approach to enforcing its cancellation policy which is, if you're still in the first year of your contract, you can't cancel your membership unless there is a gym within 10 miles of where you're relocating to. Well, if there is a gym 5 blocks from me, I'm not going 8 miles to an Anytime Fitness facility. After writing a poor review, the gym was all of a sudden "very flexible" about cancelling my gym membership which I appreciated. At the end of the day, these review a very important to businesses and if there is an unethical practice going on, then it's important for members, clients and customers to write a review about it. Likewise, its also important to write a review when a business does take the initiative to correct a problem and/or does something right. I'm glad to see that Anytime Fitness takes the initiative to reach out to its members to straighten things out. Good job Anytime Fitness Downers Grove!!

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★ 5

Friendly staff super clean professional training complementary, trainer Liz bided my expectations . Thank you!

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★ 5

I've been going to the Maple Ave AnyTime Fitness location for years, and I love working out here! Clean, good equipment, great staff. I have also taken advantage of the trainers. Matt is a phenomenal instructor. Very knowledgeable and patient, but keeps you honest and always pushes you to improve. I highly recommend this facility!

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★ 5

Friendly staff, clean facility, and positive environment. Amanda and Cassandra are sweethearts. Coach Matt is a goof and fun to be around. Dave keeps the place spotless. In the past three months, I have been seeing Coach Liz twice a week for weight loss and strength training. I work a job that requires lifting, and I am definitely much stronger now than I was back in September. I have also lost 8 lbs. and continue to keep the weight off despite my monthly binging of various sweets. Donuts are my worst enemies. There’s an AF closer to me, but I prefer going here. Highly recommend this facility and personal training program!

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★ 5

I’ve recently start back to work out again and decided to sign up for membership here due to crazy schedule. My PT Liz is awesome, she works and communicate very well with me due to my crazy busy schedule. She always make sure that I got in all the workout I need during our session. She kept me motivated. Also, this is a very clean and well manage facility. Keep up the great work everyone. :)

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★ 5

This is an excellent location with great equipment

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★ 1

Key fob stopped working without warning. Called and was told they do not accept my insurance health program at this location since I moved, even though I have been going for months. Used pandemic as excuse for lack of communication.

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★ 5

They are friendly people who work there. Facility is clean. I see Matt as personal trainer. Like the 24 open hours.

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★ 5

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★ 5

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★ 5

Friendly staff, well-maintained gym, good equipment. There are not a lot of bench/squat racks though. Just a slightly smaller sized gym.

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★ 5

Great, knowledgeable trainers and staff make this a positive and encouraging place to workout! Also they offer a nice variety of classes and a clean facility!

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★ 5

This gym is one of the better options in the area, and I’ve had membership to 4 total gyms in the suburbs. The best part about this gym is how neat it is. All of the equipment is pretty new and so are the bathrooms. There is a studio room that is open as long as there are no classes going on. The treadmills all have nice screens. It’s great to be able to come here at any time of day and enjoy the entire space. Very easy system to enter with the key fobs. Overall I’ve had no issues attending this gym.

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★ 5

Exceptional facilities with clean rooms throughout and several amenities!!

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★ 5

I love the staff! They are very helpful when I have questions. They start conversations which is nice also instead of going into a quiet gym. Every person I’ve come across here is nice. The gym is clean too.

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★ 5

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★ 5

Friendly and clean environment

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★ 5

Anytime is a great place to get a quick workout sesh in! Open 24 hours, clean facilities, and Amanda does an amazing job as manager. Have any questions she’s the one to talk to!

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★ 5

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★ 1

I'd recommend not signing up here, go anywhere but here, the facility is nice but you can't cancel your contract if you end up not having time to go, add on the hidden upkeep fee they don't tell you about and the fact that if you freeze your account they still charge you $5 a month and then you are charged for each month you froze when your contract is up. The people might be nice and the place is clean but I recommend just going somewhere else. It's not worth the cost.

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★ 1

This was the worst customer service at a gym I have ever had! I went to try out this gym since I’m new to the area and had a voucher with the address for this location for a free 7 day guest pass. The guy who was in the manager’s office told me I have to pay for a membership then cancel within the 7days to do the free trial. I have been to 1 other gym in the area and they never asked me to pay for a membership just to try it out. The guy told me the owners refuse to take part in the free trials even though the voucher had the address and phone number to that location. Then he told me to try another place down the street. It was the worst customer service I have ever had. I just wanted to find a convenient gym between my job, home and kids school that I would feel comfortable in and see if I could make it work on a daily basis ... but not here at this location. Please I don't recommend this place at all horrible experience and I didn’t even spend 10 min there .... false advertisement and false voucher.

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★ 5

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★ 5

I love that the gym is open 24 hours a day.

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★ 5

Fitness

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★ 5

I just started using the gym. The staff has been super helpful. I go after work and feel very safe. Tanning is a plus!!

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★ 5

The best gym I have been a part of. I always seem to get an uninterrupted work-out in, even at peak hours, but at those times treadmills and elipticals may be hard to get on. Good vending/snack selection. engaging programs and activities ...

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★ 3

I ve been too at least 50 to 70 anytime fitness locations nationwide this location isnt the best or worst location I've visited.
Its a overall solid gym that you can get a good workout done at...hence the 3 stars....

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★ 4

Small and cramped but good equipement

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★ 2

This club is a good choice if you work out in non-peak hours. At peak times, especially early morning on weekdays, there are two significant negatives. By far the biggest negative: they have only 3 bathrooms (all are for one-person; there are no locker rooms) with 2 having showers. Though they post an oft-violated limit of 10 minutes in the bathroom, what often happens is that no toilet is available (between all 3 bathrooms) for 10 minutes or more. As anyone who uses a health club knows, sometimes you can't wait that long! Bottom line here is that they need more toilets.

My other gripe would be a shortage of cardio equipment and dumbell free weights at peak times. As regards the latter, they have one set of each; most clubs I've belonged to with similar size membership have two sets, at least of the ones that are used most often.

This club really needs to re-think the bathroom situation and strict adherence to the 10 minute limit would not solve the problem. (As a result of this problem, my wife is now looking into other fitness options.) I would recommend they get rid of at least one of the tanning rooms to build more toilets and/or showers. The tanning rooms get very little use (fortunately, I'd say) and take up a lot of space at the facility.

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★ 1

I was considering signing up for a gym membership here since i live one block away but the reviews have prevented me from doing so. Thank you everyone!!! I will refuse to go to a gym where a resolution is "Did the staff member mention the transfer policy? If you find someone to take your agreement that is free of charge."

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★ 5

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★ 5

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★ 5

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★ 2

Cant cancel membership without coming in person, for an area that has alot of travelers and otr drivers... Its a nightmare. And contract renews itself automatically.

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★ 1

Just got charged double monthly fee which they have posted signs for upkeep of the gym

Have never heard of this kind of practice..
Every fitness club needs upkeep do they charge extra fees ? No it all needs to be rolled into whats called a monthly membership fee

They should put in BOLD letters while one signs up..Sneaky to say the least..

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★ 5

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★ 5

Best anytime fitness in the Chicago area!

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★ 5

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★ 5

great service and always clean

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★ 2

Place is nice. Most of the people there are friendly. My biggest gripe with this gym is that they only have two racks. So, if you want to squat, deadlift, clean, or bench press you have to wait for whomever is using to finish.

Typically, this isn't big deal. However at this location, there's always the same people on the equipment for HOURS. What makes it worse is that these two guys are on it from 5-730 everyday....I have to go to another gym any day that I know I'm going to do those movements.

All in all, it's a nice gym but it's definitely getting cramped in there. I'd be nice if they could add more basic weightlifting equipment. If not that, talk with these guys who hog equipment for hours. If you're looking for a nice gym and you don't go during any peak hours, you should be fine. YMMV if you plan on using any free weights.

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★ 5

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★ 5

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★ 5

Clean and lots off equipment

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★ 1

Poor customer service

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★ 5

One of the nicer Anytime Fitness locations I have been to. Many more circuit machines than my usual, and very clean everywhere.

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★ 5

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