★ 1

Hours of operation are incorrect. No one answers the phone so I drove up there to get a pass as I am visiting from out of state and no one was there for us even to get in at 10:30AM on a monday

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★ 5

Definitely a 5 star facility. The manager is beyond nice and is always helpful. Also the gym is ALWAYS clean. As a member I apricate that!

Source: Google

★ 1

Worst gym experience I’ve had so far thought it would be a nice convenient temporary gym for a few months but I’ve been billed so many surprise fees it’s like I am paying almost twice as much as I was told it would cost. After month one I was charged a non refundable $75 fee that I was not told about and the manager could not explain what it was for. I just got an extra $40 fee for equipment maintenance that I was not told about. And now that I moving I was also told I had to pay for an extra month that I won’t even be able to use. I’ve only been here for less than 3 months and I am paying twice what I expected for such a small gym with limited equipment.

Source: Google

★ 5

Nice and Clean place . Good equipment. Easy access. Really like it .

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★ 5

Great place to workout! Clean & Friendly Environment!

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★ 5

Fantastic gym , super clean..I worked with Phil on becoming a new member , amazing service from him. A super experience, I'm excited about being a member. I highly recommend.

Source: Google

★ 4

Perfect location, has the basic fundamental range of equipment necessary to start from nothing and no experience. 2 problems plague this place and only 1 is in their control. Size, its small. When 6 or more people are there it can become a waiting game - just 6 people. The other thing is cleanliness. Wipes are sometimes non existent, bathrooms are subpar and no changing shelves for bags - put your bag on the dirty ground I guess. Room for improvement but a solid place overall.

Source: Google

★ 5

Great staff and facility! Guest are kind and respectful as well. Phil and Ken are awesome. They are very courteous, knowledgeable and helpful. I will drive the distance just to check in at this facility due to the great customer service. I had an issue with my key fob and Phil got right on it and the issue was resolved. I enjoy training at this gym.

Source: Google

★ 5

Love this gym! Never too crowded, always clean, and friendly owner and trainer.

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★ 5

Always a pleasure to workout here. Phil keeps it very clean and tidy. The members are very respectful and always nice.

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★ 5

Great facility and equipment, would highly recommend. Friendly, helpful staff. Open 24/7. Never crowded to the point where you need to wait on equipment. Clients are courteous and respectful.

Source: Google

★ 5

I’ve been going to this club on & off since 2018. The club has a clean, welcoming environment with modern equipment that’s well-maintained and always available.

Source: Google

★ 5

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★ 2

Place isn't very clean and everything is broken and ripped off the walls. Watch out if you want to take a shower as the hot water heater hasn't worked for a while, if you like ice baths than it's the shower for you...

Source: Google

★ 1

Horrible club and corporate Anytime not any better. This club and corporate expect you to pay full club fees even when it takes them forever to repair issues like hot water for showers before heading into work. Corporate does nothing because the sites are independently owned. Anytime Fitness not worth the price you pay.

Source: Google

★ 1

I belonged to Anytime Fitness in Libertyville. When my son was 15 I thought he might want to join too but was not sure if he would go enough to warrant a membership. So I went into the club to talk to the manager.

The manager knew me by face, and I knew him just from seeing him there every day. We always waved hello and goodbye but that was the extent of it. When I explained the situation to him, he said that if I want to try it out with my son we could pay $10 every other time we went.

So for that summer and early fall, my son would go with me periodically, and I would pay for him every other time, leaving money in their box that they have set up for paying as you go. I saw the manager when he was there and we’d wave.

One night in October 2023 I went in there with my son and there was a new person working there and asked what I was doing with my son there, and that he was not a member. I explained to her what the manager had told me about paying every other time. She said that’s not how we do things. I told her to talk to the manager. She tell literally screamed for us to get out of the club. I’m not exaggerating in the least. It was embarrassing and we left immediately.

It was the strangest experience that I had had in a very long time. I immediately contacted the corporation. Unable to talk to anybody over the phone I emailed the corporation immediately that night. The next morning I got an email from the corporation saying that they would talk to whom ever owned that franchise. The manager of that franchise contacted me shortly there after and explained their policy, which was that you had to pay each and every time.

I said that if I had known that I would’ve done that, but that the manager said I could pay every other time and that they should talk to him. He was no longer there and clearly they were going through a lot of changes in management.

They told me if I want to cancel my membership I have to send in some sort of documentation. This was in October and I specifically remember sending whatever that was where they wanted me to send it. My big mistake was that I didn’t make a copy of it or if I did, I’ve misplaced it.

My husband just realized that he’s been paying for my membership since October. 🙄we are really busy and doing a lot and he just missed it. I contacted the corporation and waited for a reply. I didn’t get one, so I tried contacting the club itself in Libertyville.

They did not have a voicemail set up and it just rang and rang and rang and then just clicks off. I called numerous times. I finally resorted to calling and leaving a message at the club in Lake Bluff asking them to please have somebody from corporate contact me.

I then received an email from corporate. They said they had no knowledge that I had canceled in October although they had information about what happened to us and said that it was unfortunate what happened to us.

But she went on, unless we can show proof that I canceled in October we would not be reimbursed for our membership from October through until now in March. I did tell her that that was terrible business practice and that it was very clear what happened and the least they could do as a refund the money.

Long story longer… just be cautious of Anytime Fitness in Libertyville. Their management of that club has been terrible in our situation. There are ways to handle things logically, and with common sense. In my opinion, they handled the whole thing from the very beginning until the end very poorly and without heart. I’m a small business owner and believe me I would have handled it totally differently.

In general many health clubs make it very difficult for you to cancel membership in general. Make sure if you join any health club that you fully understand the cancellation policies, and that you get everything in writing and keep copies of everything. That was an expensive lesson for us. Shame on Anytime Fitness. It could’ve gone a totally different way.

Source: Google

★ 2

Good small gym, pricey but worth it since most of the time it's pretty empty. Staff are friendly and keep it clean. Free fruit and a drink vending machine.

But i have to give it two stars atm because one of their incline benches has been broken for a month and I cannot recommend a gym that hasn't fixed one of their two incline benches in over a month.

Would go to Xsport down the road for now which I and I imagine other will be doing if it doesn't get fixed soon. Cant ask people for $45/month and not fix equipment especially something as used as an incline bench

Source: Google

★ 5

Clean and nice gym!

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★ 5

The only 24/7 gym in the area. Nice people and good machines

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★ 5

Source: Google

★ 5

Nice and clean

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★ 4

I’ve been going to this gym since 2016. The layout is better than most other locations and it never feels too crowded. My only gripe is the change in management every few months…current manager is great and really cares about the job, the place hasn’t been this clean and organized in months and any new issues have been resolved quicker than ever. Hope this trend continues.

Source: Google

★ 1

This gym is okay if you have no other options. Poorly maintained (last I went there was a hole on the ground near the free weight area - hopefully that’s gotten fixed), but thankfully there are much better Anytime locations nearby.

These guys suspended my membership in early September as they claimed that I stole merch from them on 7/22 when I haven’t gone to their location since 7/6 and they think that calling me two times in the middle of a work day and me not answering was justification to suspend my membership.

Thankfully, the management at the much better run AF at Lake Bluff called them to restore my membership, as Libertyville had no proof (they didn’t even bother to check their cameras, just decided to suspend me). Their equipment is decent and like I said it’s fine enough to get a workout in, but that’s about it.

EDIT: I mean yea I’ll post about it months later (September was 3 months ago, btw), same way yall decided to suspend me two months after the non-existent theft took place. Is there a timeframe requirement of which a person can leave a review after a bad experience with your gym? Lmao

Source: Google

★ 5

Source: Google

★ 1

Had no problem with this gym location until I moved and was no longer going to be able to go to this location. Back in June 2022, I had asked to cancel my membership. The worker at the gym told me I would be charged for the next month and then payments would stop going through. Fine. Gave him my fob and was on my way. To this day, I am still getting charged every other week and have seen charges come in weekly. Have only finally been able to get anyone on the phone recently and can’t get a straight answer on how to get the payments to stop coming through.

Source: Google

★ 1

I wanted to go to this gym....yet I keep calling and calling and it rings and rings i really wanted to join and get enrolled but😒 no answer just a beep!! I guess planet fitness it is !! 🤷🏻‍♀️

Source: Google

★ 4

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★ 1

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★ 5

Best gym! Friendliest staff!

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★ 5

This place is a hidden gem!!

Source: Google

★ 1

Have been going here for a few months . There is a gentleman there who is the personal trainer . He comes and raises the volume the volume on the speakers while also using a boom box. I have asked him to please lower it , as I have ear bubs in my ears and can still hear it. He ignores me or give me lip . He has also made it clear to me that he brings in 10k per month in revenue so that the owner allows him to do as he wants . I asked to be let out of my contract and was told that will not happen.

Source: Google

★ 2

I have not been under contract with this gym for a number of months. I was still accruing a tab for every month that had gone unpaid. I had experienced identity theft, so my debit card information was changed, hence why my payments fell behind. I called the customer service number, which was completely separate from the actual gym, and paid my past due balance. I called the gym and explained my situation, and I was told that I should still have access to facility because my membership was not canceled. That was not the case. I have since joined another gym. Policies and procedures should be uniform across all aspects of the establishment.

Source: Google

★ 4

I do like it here. I've been a member for a few years now. The only thing I dislike is that the trainer's don't approach members that are doing things wrong and assist them. My background as a past trainer urges me to assist but I digress due to it not being my place or some people don't get the fact that you just want to help.
It's generally always clean, most of the time there are available towels. I'm there in mornings and afternoons. It's always clean and has available cleaning(bacterial wipes) for use.

Source: Google

★ 4

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★ 5

Amazing place! I visited from my home in AZ, where we have a nice Anytime, but this one is even nicer! Great new equipment, amazing showers, etc

Only small thing is that the woman in the front office feels the need to yell to get your attention to say 'hi' even if you have headphones in, she is meaning well I'm sure, but it's a bit jarring when you're in the 'ZONE'

Source: Google

★ 5

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★ 5

I have nothing bad to say. I like the quality of equipment and respectful atmosphere is a plus. I just want to get a workout and leave with no interruptions so far so good:)

Source: Google

★ 5

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★ 4

They have everything you need for all levels of fitness. Great place, clean and nice equipment. Only complaint is that the workout area is a bit tight, but that doesn’t prevent one from lifting.

Source: Google

★ 2

Decent when the workers aren't there

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★ 5

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★ 4

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★ 5

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★ 5

This is the best gym in the area! Clean and welcoming environment. Great equipment selection, staff is knowledgable, and great club vibes in this place!

Source: Google

★ 4

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★ 5

It was a great experience and very clean and professional great manger as well

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★ 5

Great location, lots of cardio, good equipment selection.

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★ 5

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★ 5

Clean, relatively un-crowded and fun gym!!! Nick the manager is friendly and good looking!!!! 24 hours a day with key fob entry so you can feel secure if working out really early/really late in the day. The best anytime fitness location in lake county 🙂

Source: Google

★ 5

I have seen Anytime around for a while and regret not checking it out sooner!! This is the perfect place to get fit. Multiple cardio options, weight area, class area that is for anyone’s use. Technology driven machines to capture your workout and keep track. It is always spotless, and since it’s available 24/7 equipment is always open. The amenities include showers, tanning bed and hydro-massage bed, towels. Worth checking out!

Source: Google

★ 5

Phenomenal facility, wonderful staff, and friendly people. Every time I visit this place I enjoy every minute of it. I highly recommend it if you’re the type of person that gets boosts of confidence at 3 am, since you truly can go anytime!

Source: Google

★ 5

Clean, super friendly & helpful staff. I love that they have hyrdromassage ! All around a great gym

Source: Google

★ 5

Great equipment and staff, also very clean!

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★ 5

it's cool

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★ 1

Maybe it was clean 6 months ago but this place has gone down hill quick. Filthy and we're inhaling it all. Please clean your walls and vents! Cobwebs across every lighting fixture. Large ones on ceilings, dust on walls and on machines. I would never let my business get this bad. Photos included from today.

Source: Google

★ 5

Joined here about a month ago and love it! I usually go around 5:30-7 am and theres never more than 4-5 people but usually just 2 or 3. I personally love the cubbies instead of locker rooms as the locker rooms Ive experienced are usually smelly and Im always trying to weave out of people taking pictures in mirrors hahaha. For the bench press review below, the safety bars are removable so you can bench with full ROM. The hydromassage is great, bathrooms always have PLENTY of good smelling things (shoutout for having apply cinnamon glade spray in the middle bathroom ;)) and the staff is really friendly and works hard to keep the gym clean. The only con is a lot of members dont rerack weights so if you come at an unstaffed hour you might get an extra workout from reracking weights before using a machine.

Source: Google

★ 4

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★ 5

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★ 5

One of the cleanest Anytime Fitness gyms in WI. A large amount of space with legit equipment and a large amount of mirrors.

Source: Google

★ 4

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★ 5

Good equipment never to packed!

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★ 5

Was actually kind of surprised that this didn't have more stars. Great gym, good vibes, solid equipment, and the hydro-massage bed is a plus. Been going since January of 2017, never had a bad experience. 24/7 access.

Source: Google

★ 5

Just started going back to the gym and I must say this one gym where I don't feel self conscious about what I do. The staff is very friendly! And the place is incredibly clean they are also Very well equipped for there size you will always find something that can help you hit your target! For once I don’t Dread going to the gym 😅

Source: Google

★ 5

It's a good atmosphere, and the location is clean.

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★ 5

Very friendly staff! Great classes offered! Clean environment! Amazing gym and highly recommend!

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★ 5

Very clean, outstanding staff, fun and challenging classes, towels, great location and close to GNC and Jimmy's char house.

Source: Google

★ 5

I've worked out at different clubs over the years (1980) and this chain is BY FAR the best and equal to NONE.
When I reuped my membership at this particular one the owner was there and he remembered me by name from a different Anytime in Indiana from years way back. Men and Women equally find the workout environment clean and gender respectful.

Source: Google

★ 5

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★ 3

The good: The gym was immaculately clean, had towel service(!), and even had two power racks. It's stocked with plenty of weight and cardio machines, and while I didn't use the studio, it looked just as clean and uncluttered as the rest of the gym. The strip mall had suffered a power outage that morning and the door lock was still on the fritz, but a trainer was kind enough to let me in, even though it wasn't my home gym.

The bad: The power racks are useless for heavy benching. The lowest safety setting is much too high for full ROM, so you're stuck with dumbbells (or the Smith machine if you want to impinge your shoulders). There's also no deadlifting platform or bumper plates, so if you want to deadlift or row you have to make a lot of noise.

TL;DR: If you're looking for a clean, uncrowded space to do cardio, weight machines, or bodybuilding, this is a great place to workout. If you're interested in powerlifting, it might not be the home gym for you.

Source: Google

★ 5

Love this gym! Clean and upbeat environment. The staff is very helpful. I highly recommend this location!

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★ 5

It’s a clean gym with a great staff. And the classes that they offer are awesome!!!!

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★ 5

Love the staff, the gym has everything I need. It is very clean and well kept. I would absolutely recommend this gym to all of my friends!

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★ 1

Locked during guest office hours on a Saturday

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★ 1

Way too expensive!

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★ 5

Very clean and the staff is super helpful!

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★ 5

Clean facility. New weight machines, treadmills, climbers, spin cycles, etc. Plenty of free weights. Not a large gym like the franchise fitness clubs. Open 24 hours.

Source: Google