★ 5

Good equipment and clean facilities

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★ 3

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★ 2

Honestly I’ve been coming to this gym now for little over 4 years, and before the remodeling and new ownership as well. The equipment NEEDS to be updated. There’s no need for all the treadmills and what not from the last oweners when only 2-3 ppl use them, from what I have seen, a lot of the equipment is outdated by years and some risk safety issues. There’s broken benches and equipment , we have been hearing from the manger that we’re getting new equipment for years now, I like this gym only for the reason it’s 5 minutes from my house, if it wasn’t a drive for other gyms I wouldn’t go. I want to see this gym do better, social media is a big part of today’s world and with updated equipment I’m sure people will post about it and make good comments.

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★ 5

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★ 4

Good

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★ 5

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★ 5

Great place to workout! Been a member since January 2023!

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★ 1

Despite canceling family members membership they are still charging us. My husband has physically gone into the store to patiently explain that they are still charging us 1.5 years later. My other son finally transferred gyms so we could cancel the plan altogether since they weren’t canceling 3 of 4 of us. We got charged again today 🤦‍♀️

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★ 5

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★ 5

Awesome and always available

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★ 5

Super clean. Very friendly and helpful staff. Never overly crowded.

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★ 5

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★ 5

Clean and cozy. Friendly staff.

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★ 5

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★ 5

I’ve been a cfx (charter) member for years. I’ve gone to a lot across the Chicago area. This location is my favorite. It’s always clean, staff is always friendly. I have to name drop Adam he’s always in a good mood super cool dude to chat with. All staff is awesome I’m just terrible with names. Clean friendly environment!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Very good experience, staff was very helpful, particularly Adam was incredible!

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★ 5

Let me just say Thank you!!!! Hanady changed my life! She helped me get healthy and she is so knowledgeable in all heath aspects !

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★ 5

I was looking around for a gym membership & I ended up here! Hanady was such a sweet trainer that helped explain the benefits of becoming a member. She seemed very professional & knew what she was talking about.

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★ 5

Visited because I was interested in joining a health club. Hanady was very nice and professional. Still considering!

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★ 5

Highly recommend this gym to anyone who wants to get in shape! Love the friendly staff they are awesome and helpful they give family vibes. Especially Hanady, she is amazing.

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★ 5

Gym has everything you need. Adam up front is super friendly!

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★ 5

Shout out to Hanaday! She a great trainer!

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★ 5

Hanady was amazing definitely going back in if she’s working

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★ 5

Best service EVER!!

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★ 5

Hanady is a great trainer!

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★ 5

Hanady did an amazing job training me for my first time! She was really easy going on me and I learned a lot about my own health at the same time. I would definitely recommend her if you are looking for a trainer.

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★ 5

I used to go to CFX Homer Glen for about 3-4 years, until I moved. This facility and location were great. The machines were easily accessible and never broken. Also, the place was very clean. I took part in their training program with my mom, as it gave us some time to spend together. We had several trainers but my favorite was Hanady Farahat. I thrive off positivity and encouragement. She was always so positive and encouraging. The workouts would go so quickly and I was always sweating at the end. If I was injured or had limitations she would modify the workouts to ensure I wouldn’t hurt myself, yet still get a workout! If it wasn’t for the move, I would still be working out at CFX Homer Glen and training with Hanady!

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★ 5

The staff here is great and the gym is very clean. Hanady is very knowledgeable and works diligently to help you reach your fitness goals. Ask for her if you are looking for a trainer!

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★ 5

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★ 5

Adam definitely goes out of his way to accommodate all of the people at the Homer Glen location. Happily greets everyone with a smile.Nothing but positivity from this young man.

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★ 5

Love this gym and the staff! Everyone is always supportive especially the fella in the front Adam. Always bringing the positive energy for the day.

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★ 5

Hanady is great to work with she listens and doesn’t try to do a one size fits all approach!

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★ 5

Adam was awesome.Very helpfull.I would get him a raise.11 stars.

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★ 5

Place is awesome, basically like a second home, with a very clean atmosphere. Jake, Adam and the rest of the staff are very welcoming and helpful!

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★ 5

Hanady is so kind and helpful! She's always so friendly and is an amazing trainer!!

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★ 5

Hanady is hands down the best trainer! She makes you feel super comfortable and super confident. Truly a gem!

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★ 5

Mr. Mario is #1, guy deserves a raise

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★ 5

Very clean and friendly environment. I recently switched gyms and Adam was a big reason why I chose CFX, very personable and helpful guy.

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★ 5

Hands down one of the best gyms I’ve been to, many friendly faces especially Hanady, extremely friendly and helpful !!

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★ 5

A great safe place to workout and very clean. Adam was very helpful with any question I had!

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★ 5

Such a clean gym with plenty of options for working out! The staff here is so friendly and helpful, especially Adam!

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★ 5

Hanady is awesome! she’s been a big help in my fitness journey.

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★ 5

my new favorite gym! very clean & never have any issues. adam & staff are all super friendly, i highly recommend!

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★ 5

Hanady is a great trainer

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★ 5

CFX has been by far my favorite gym. All the staff is so good to me especially Adam. So glad I signed up here!

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★ 5

Wow, CFX is the greatest gym I have ever been to! Adam is such a wonderful employee there and always gives me tons of help and great advice. Highly suggest coming here to workout!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Staff is always helpful and welcoming!

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★ 5

great gym love the remodel.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Jake rocks!

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★ 5

Love working out here everyone is so nice and the gym has everything u need

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★ 5

Remodel of jym looks amazing😍

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★ 5

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★ 5

CFX is the best workout facility I’ve been at. The staff is incredible and extremely friendly. There’s all sorts of equipment to accommodate to any physical fitness desires you might have for yourself!

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★ 5

Always clean 👌

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★ 1

People be aware if you will sign in membership in this club they will be charging you for the rest of your life
You can cancel buy phone email or registration letter mailed nothing works they will be hunting you for the rest of your life for $25

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★ 5

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★ 1

I went to this Charter location in college and called to cancel my membership in 2018 because I was moving out of state to attend university. The girl on the phone said she can definitely cancel my membership and there’s no fee. This was 2018. I received one Scam-looking email saying my account’s in collections but they’ll take 50% off if I call now and pay. I ignored it because I assumed my account was closed when I called to close it. I called after receiving the 2nd email and was told my membership was never canceled and I owe $84. I explained that I was told it would be canceled and there was no need for me to have the membership as I moved out of state. Then I was told they could do 20% off the fee and I said no I want to speak to the manager. The manager wasn’t there and I was told that he’d call back when available. I got a voice message today from the manager telling me he can do 50% off the amount. I called back and a young man told me instead of paying $84, “it’ll just be $42.50”. We’re in the middle of a pandemic, unemployment, and income insecurity, I’m a recent graduate with student loans. $42 isn’t a small amount. $42 doesn’t even fill up my car with gas. It’s unfair that I even have to pay because I canceled the membership. And it’s insensitive for them to act like it’s insignificant.

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★ 4

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★ 3

This is a smaller location. The equipment is old but you can get a workout in. Tends to be a lot of teenagers that work out here.

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★ 5

This gym be giving my the fattest pumps of my life

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★ 5

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★ 5

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★ 5

Nice place to workout and won't break the bank!

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★ 5

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★ 5

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★ 1

Unbelievable! I pay my membership each month, even though I don't always find time to go, and yet the day I actually find time to go, they have installed a new security system and littered the foyer with directions as to how to download the app to allow yourself access to the gym you pay to go to. EXCEPT that it doesn't work! Couldn't sign up, couldn't retrieve any information about my account from Charter, despite recurring charges to Charter each month, and upon calling I found there was no staff to help me with my issue. So apparently I pay a monthly membership fee to be locked out of the gym. Absolutely ridiculous.

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★ 5

This gym is awesome! The workers are super nice and respect anyone who goes to the gym. The gym is always getting new equipment. Also, the machines are all in working order. You have a bunch of different workouts to choose from like bicep, tricep, abs, shoulders, chest, back, and legs. This is the place to go if you are looking for a gym. 10/10

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★ 2

I’ve previous reviewed, at an employees request, noting the gym’s best and worst. After the review, the requesting employee angrily confronted me about the content of a fair review. This was en employee to whom I’ve given generously to her GoFundMe requests. I instantly changed gyms and dissuaded myself from visiting corporate to discuss the confrontative, angry employee.

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★ 5

I happen to go there because I was close to a place I wanted to go too...the 2 staff people including the manager were absolutely FANTASTIC,KIND,HELPFUL, COURTEOUS AND POLITE. They help me set up my OPENPATH...GREAT group of people..
This are the type of people companies need to face customers...THANK YOU GUYS.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Great local gym, friendly staff and not too crowded

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★ 4

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★ 5

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★ 1

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★ 4

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★ 5

Great local gym, the equipment is always clean and staff is friendly. Keep up the good work!!

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★ 5

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★ 1

For the last several weeks, there have been no clean towels available to gym members who come early in the morning. This is ridiculous especially during flu season and with the numbers of people who come in contact with the equipment. I have expressed my concerns but the issue has not been addressed

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★ 4

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★ 4

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★ 4

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★ 1

Severe Personal Training Injury ! I bought a package of 48 private sessions for $1434.24. i got hurt during my 14 private training session, broke the tip of my knee. i had to go to an orthopedic. I had 34 sessions left and when i was able to return to train, they told me my sessions had expired. Then the General Manager " Jake" tried to sell me more sessions and i explained to him, that i have 34 sessions left, he acknowledged that he sees them and said, he will talk to corporate. a day or 2 later, He told me, that i lost them. But that he will give me 10 sessions for free anyways. So i accepted the offer. Then when i tried to schedule my first " free" session. he told me, that i had to buy another package, and that they will put those on top of the new package. The trainers that i had encountered there, were inexperienced and didn't pay attention to form or safety and would text on their phones. That's why i got hurt. I will never trust anything they say to me and i will never pay for their so called personal training.

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★ 5

Every workout facility should have their very own Chris Hare to greet them when they walk in the door. Her smiling face and sweet demeanor really sets Charter Fitness of Homer Glen apart from other clubs. If you have not received a Chris Hare hug yet either..I'm not sure what you're waiting for..as she gives the best squeezes ever!

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★ 5

I came to check out the Charter Fitness in Homer Glen on Bell Road. Chris welcomed me and walked me around the facility. She was very nice and explained a lot of the equipment which I wasn't familiar with. Seems like a nice clean gym with pleasant staff. I'm going to take a second tour with my friend so that we can work out together. Thanks Chris.

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★ 5

I have been a member at Homer Glen Charter Fitness for several years. The club continues to be a great value and a pleasant place to work out. The front desk staff are always helpful and pleasant. Chris, in particular, treats members as true "guests". She always makes me aware of any new fitness training deals and makes sure I'm happy w/TV stations, fans, etc. I always feel welcome and happy that this is where I want to work out and can encourage friends to go.

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★ 5

Very nice and clean place to work out

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★ 5

I loved being a member at Charter Fitness for my physical well being and my relationships I made there , especially Christine Hare who took care of everyone who was arriving or leaving!! I had health issues but I am getting better and I hope to renew my membership soon

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★ 5

Have nothing but good things to say. Been a member for about 7 years. Christine Hare is a really friendly employee as well as everyone else that works there.

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★ 3

I enjoy the gym. The staff is friendly, particularly Chris who is always helpful. The equipment is well-maintained. Lots of TVs.
The toilets are always ALWAYS filthy and smelling of urine.
They really need to be like Disneyworld and essentially clean constantly. I don’t see staff too busy to do that.

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★ 5

Started coming here at the beginning of the year..mostly because it was close to home. The gym is clean, usually open machines and there is always someone at the desk if you need help. Started doing personal training with Jake, and he has helped me achieve my goal for the year and then some!!!!

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★ 5

Great place... always clean and are now expanding their hours... all the people are friendly, especially Christine... goes out of her way to see how you are doing and to make sure you are being taken care off!!

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★ 5

friendly staff and always doing their jobs. love the morning crew, super kind! never had a problem.

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★ 5

“I come visit when I’m around the area and the club is always clean and the staff is welcoming. Hanady, one of the trainers, is very knowledgable and is eager to help whenever there’s a question about equipment or an exercise. Love this place!”

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★ 5

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★ 5

The absolute best staff! Impeccable equipment. The hydro-massage bed is the best way to end a workout. Favorite gym I've ever been a part of!

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★ 5

I drop in here from time to time when in the area and I've enjoyed it each time. It's $10 for a day which is standard for any other gym for a drop in.

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★ 4

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★ 5

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★ 1

Fix the equipment!

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★ 1

Once again I arrive at the gym at 7:00 am and there is nobody there. This is not the first time this has happened. There is a number on the door to contact if the gym is not opened-but it is a useless number. After 20 minutes of waiting a group left. Not a good way to keep your customers.

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★ 5

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★ 4

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★ 3

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★ 1

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★ 4

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★ 5

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★ 1

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★ 5

Clean and friendly.

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★ 1

Dont bother with Cardinal Fitness or Charter Fitness in general. They make it so hard for you to cancel your membership. I tried canceling over the phone and was told to either mail a letter explaining why or coming in to your "home" gym where you signed up. If you don't want to be given the run around when you move or decide to switch gyms, steer clear of these guys.

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★ 5

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★ 3

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

Came with a friend. Nice clean gym. Friendly staff and great trainers. Thinking about joining.

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★ 1

Way overcrowded. Gotta wait at least 5 mins to get on anything. Can't even cancel your membership over the phone. 20$ a month (includes free guest) is way overpriced, considering the size of the gym and the amount of people. Limited amount of machines. Without a doubt better gyms out there.

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★ 4

Always Clean always friendly

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★ 4

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★ 4

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★ 3

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★ 5

Not crowded

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★ 5

Great selection from cardio to weights, personal training is amazing

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★ 3

Equipment needs updating.

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★ 3

Convenient but becoming run down

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★ 1

I hate having to do this, but I used to enjoy this gym along with the Lockport location. About 8 months ago they abruptly shutdown the Lockport Gym and forced all of those club members to go here (they gave them literally a 3 days notice). The end result was this gym became crowded, especially during peak afternoon and evening hours. They promised a "new expansion, new machines, some type of hot tube, and overall more space." 8 months later and all they did was lease a small room next door and convert it to a TRAINING ONLY room... That means unless you pay for personal training you can't use it. So 8 months later we have an overcrowded gym, a few more cardio machines, and a packed weight room. I've already started looking elsewhere and it hurts because I've used this gym for many years. The staff has always been friendly, the gym is very clean, and you used to get your money's worth. Nowadays, you have to wait for weights, equipment, and machines to open up. The weight room desperately needs more space, and honestly its annoying to go there every week and not be able to do something because there is always someone using their 1 squat rack.

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★ 1

1 star too many. One of the female employees (Kris) put there hand on my arm and humiliated me in front of others inside the gym. I was embarrassed and walked out of the gym. I expressed to the manager about cancellation and my reasoning. He was somewhat snide and essentially could care less. I understand these people are paid minimal, but nevertheless. If someone reading this, be advised the staff here view you as cattle. I signed up at MPX down the street. Nice gym, plus so far they seem like they value customers.

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★ 1

The Lockport location closed several months ago, its members were told to use the Homer Glen location and it will be expanding. They expanded by opening a room next to it, this room is used for trainers only, members cannot use it unless they buy training. The old training room was converted to a stretching area, very small. This is a total lack of respect to current and long standing members, where as we were told of expansion going down 2-3 storefronts. This was a friendly gym with a friendly staff, what a change over the past year. 1 star is one to many

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★ 4

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★ 3

Will be better after the expansion.

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★ 5

This place rocks. It is a store front Gym, but has great folks working there. it never, ever smells like a gym when you walk in. It is clean and the staff keeps it that way by working hard. The trainers are friendly, knowledgeable, and encouraging. They will get you to your goal if you are willing to work at it. Plenty enough equipment if you are willing to occasionally bounce around to a different machine 'til yours frees up. On a scale of 1-10 they are a solid 9 for me. wouldn't trade them!

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★ 5

good location and value

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