★ 3

Equipment is worn, worse Smith machines ever, staff are wonderful,very friendly environment

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★ 5

Front desk is open and helpful with everything.They definitely make sure you are happy.Autmn is the best

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★ 5

Vivian is such a positive vibe for the gym. Everytime I walk in smiles from ear to ear. Definitely motivates me to keep going and strive for better. THANK YOU VIVIAN 🩷

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★ 3

I enjoyed working out here but every time I wanted to get on a weight machine someone was on there and it discouraged me from keeping my membership. The gym is clean but the staff would benefit from some training in customer service.

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★ 5

I like this gym. It's my quiet place as I workout! Very clean & staff is polite.

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★ 5

Friendly staff and clean environment. Love the new turf/equipment.

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★ 5

I’ve been coming here for years, training with Sterling for 4 months. He knows his stuff and keeps me motivated. I enjoy this facility and intend to keep coming for many more years.

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★ 5

Bailey is awesome, extremely helpful at all times and has a magnetic smile.

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★ 5

Great gym!

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★ 4

the staff is friendly and professional good place to workout and sterling pushes you to get your results

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★ 5

Visit the gym with my boyfriend Tony and I was amazing I give this facility a 5 ⭐️⭐️⭐️⭐️⭐️

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★ 4

I’ve been coming to this CFX for years. I love the energy of the staff and my fellow gym peers. Definitely enjoy it more with the newer cardio equipment

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★ 2

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★ 5

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★ 5

The staff here, especially Spenser, were exactly what i needed when I was on my weight loss journey. Currently over 130lbs down, and they continue to support and uplift me. My life has been forever changed. Thank you 🤞🏾❤️

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★ 5

It's the 24 hr excess that works for me . Get in at 1am . The bewitching hour gets rid of the socializing pretenders . Clean facility excellently equipped. Couldn't find a better space for myself.

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★ 5

Autumn is great! She helped me a great deal with my initial membership and has been a pleasure to work with ever since!

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★ 5

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★ 5

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★ 5

Autumn's customer service was AMAZING! Very knowledgeable and courteous!

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★ 3

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★ 5

I have been a Longtime member and I maintained my membership even when we were inactive. What I love most about this gym is their Professional, courteous and always friendly and helpfull staff.

The Best factor why I love CFX Olympia Fields…Peace of Mind. I get the Peace of Mind that my Wife and Daughter have a location to work out that is CLEAN SAFE AND SECURE. In my heart of Hearts No one in this Area can beat that.

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★ 2

This is a typical CFX. Filthy, filthy, filthy!!! Additionally, many of the wall clocks do not work…perhaps a trip to a “dollar-type store” to obtain some batteries will resolve that issue? In my humble opinion, all CFX locations need to shut down during nonpeak hours to perform a deep cleaning. On the upside, the staff is professional and accommodating. Sign-up! But bring your own cleaning supplies to sanitize equipment and if you plan to use a toilet or shower.

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★ 5

Very clean and good machines and I like that it is open 24 hours so I can work out when ever I want

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★ 5

Very clean and friendly staff!!

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★ 4

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★ 5

Had the best workout sessions with Sterling. I have never pushed through all my workout sets like I have with him. His constant reminder to push through each and every set definitely showed me how I have been training the wrong way these past couple of months. Would definitely recommend Sterling to help you reach your goals!

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★ 5

I have been training with coach Sterling for a few months and I couldn't be more satisfied with the experience and results.  He has a tailored plan for me that was both challenging and achievable.  Every training session (personal and group) with him is engaging and fun, thanks to his motivational spirit and positive attitude. Off the training field,, Sterling's daily feedback on my Diet Summary helps me stick to a healthy diet - a critical part of overall fitness - and find areas to improve.

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★ 5

Love it here! Awesome staff and great environment. I’ve been working with Coach Sterling for almost a year and I’ve seen amazing results! He’s patient and thorough during each work out. He continues to push and encourage me on my health journey!

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★ 1

Month to month still has a contract attached that requires you to go in and cancel.

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★ 5

I like CFX, it’s nice, clean and the view is nice and bright on the treadmill.

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★ 5

Great gym

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★ 4

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★ 4

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★ 5

CFX Olympia Fields is outstanding! I’m a very advanced lifter and travel frequently for work, so finding reputable gyms with the right equipment is tough. This place has everything I need—top-quality equipment, a spotless facility, and a knowledgeable, supportive staff. They’ve created a welcoming environment that makes every visit worthwhile. Highly recommend!

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★ 5

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★ 5

One of the best gym, very accommodating and family oriented

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★ 5

Great equipment and service 👏🏿🙌🏿🎊💪🏾💪🏾💪🏾

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★ 5

Clean gym, nice staff. Great place to workout!

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★ 5

Best gym I've ever been ro and I've been to alot.
Clean, and a Great Staff!

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★ 5

Great gym . get good lifts in and the staff is great there

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★ 5

They have really good glutes.

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★ 1

Unfriendly staff and very old machines. Would not recommend going this gym ever.

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★ 1

The cardio machines are now nearly 20 years old. The bottoms of the Ellipticals are all rusted. This place needs some updates for the price.

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★ 4

Big layout & good equipment. Old school feel. Needs a posing room but other than that, solid.

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★ 5

Quite place
Lovely employees

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★ 5

I highly recommend training with Viviana. Since day one, she was very considerate and observant about my form, strengths, and weaknesses. Through training with her, it really helped me reframe the way I had been working out and what I needed to adjust to meet my fitness goals.

Vivi really helped me focus on my form and stability which was huge for me!
She always uses a good balance of kindness while also making sure you aren’t slacking!

Anyone training with her will certainly leave with more understanding of their body and will be one step closer to their goals

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★ 5

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★ 5

It’s been a great beginning to my workout journey, Viviana always sets the bar higher than what I see for myself, she Iets me know I can do it. Viviana strengthens my core muscles making sure I have perfect form, she always trys to prevent injury. She is very knowledgeable in her craft. Thanks Viviana!

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★ 5

The service here is remarkable friendly great atmosphere and the staff is very easy going and informative for a workout specifically Crystal Kurrin Rayza awesomeness !

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★ 5

I’ve been training with Coach Sterling for 6 weeks now and I’ve seen a vast improvement in my endurance, strength, and overall mentality. He is graceful only when he sees effort. Professional and relatable. I was hesitant about wasting money on a trainer but this has been the best investment in myself I could have physically done. Trainers are always available, helpful. Front desk staff are friendly and informative. Gym is clean and keeps machines in working conditions.

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★ 4

Clean gym and friendly staff couldn't ask for a better place

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★ 3

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★ 5

Clean and great customer service!

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★ 1

Been coming to this gym for awhile and I have seen a lot of the reviews. This gym is anything but clean ,it's always a mess with empty water bottles, towels ,spray bottles and weights everywhere. Most of the equipment looks like it has been wiped down in months . The perk to this gym is it being 24 /7

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★ 5

I have been working with coach Sterling for just over a couple of months and I have seen tremendous changes, meeting my weight goals and feeling full of energy..I appreciate his hard work ethics , professionalism and commitment..Thank you! Coach Sterling!!!

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★ 5

Great place to workout with coach sterling.I’m seeing good results !

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★ 2

Stuff is always broken for long periods and always running out of stuff like sanitized wipes
. I like that it’s 24 hours though.

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★ 1

REVIEW ON : CHARTER FITNESS: BEWARE OF UNAUTHORIZED BANK WITHDRAWALS from your checking accounts.
I transferred from the Olympia Fields fitness to Markham, IL Charter Fitness. After almost two years, when the Markham center closed down, Charter Fitness continued to take monthly and annual fees from my checking account. When I confronted the Olympia Fields office about it they refused to return my monies saying I did not cancel my membership. I said the Markham center closed, and I informed them that I HAD NOT returned months before they even closed. They still refused to give my money back, so a judge will have to determine the outcome to me getting my money back. Why would you continue taking money from my account when you have shut down the place where I was going? This is FRAUDULENT BUSINESS ACTIVITY.
That's why they're bent on getting access to your checking account, so please, upon leaving CHANGE YOUR ACCOUNT NUMBERS.

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★ 5

Great environment and great place to get in shape. My trainer Sterling is awesome and will push you within your limits! I’ve went down 16lbs since starting to work with him.

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★ 5

People pretty chill there wish there where better deadlifts bars but all and all this gym is pretty good

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★ 5

It has the righ vibe! Ad you can find exactly what you need for a perfect work out. The service it’s great too! 10 out 10

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★ 5

Been working with Coach Sterling for 8 sessions, couldn’t ask for a better personal trainer, pushes me hard in my sets and is a great motivation in helping me strive for greatness and being a better me.

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★ 5

The staff is always so friendly and helpful. No matter what time I come in someone is always there to help. It is a very convenient place to workout. The machines that I need are always available regardless of what time I come in.

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★ 5

I had great experience with CFX. Trainer Sterling was patient but very thorough . He direction was just what I needed to start a fitness routine.

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★ 4

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★ 5

I’ve been coming to this location for about four weeks now and I love it. The hours and location are convenient. I love that the gym is not over-saturated with people. I can get in and complete my workout in a timely manner without having to wait a ridiculous amount of time to use the equipment. I've also been working with Sterling, one of the trainers and it has been great. He created a custom workout to help me reach my goals. Each week, I feel more confident that I will reach my goals and I am already noticing improvement.

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★ 5

The facility is clean, and the staff is welcoming. The machines and equipment are kept in good repair. I just finished my third workout with Sterling. He is definitely challenging me in a positive, professional, and friendly manner. I highly recommend this facility.

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★ 5

This gym is simply amazing. Also coach Sterling who is my trainer does a great job with his clients. He makes sure he holds his clients accountable and pushes us to our best potential.

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★ 5

Training with Coach Sterling has been improving my strength training and weight loss goals! Coach Sterling is knowledge, patient and really cares about his clients. I feel empowered to gain knowledge about my body and have accountability to reach my goals. Thanks Coach Sterling!

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★ 4

The facility has plenty of open options for work outs. I never have to wait too long to use any equipment. And my trainer keeps me going and motivated throughout our sessions. Glad I switched over.

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★ 5

Updating review: 2 squat racks now

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★ 5

Coach sterling has been very supportive and encouraging with me during our sessions. I have seen a great change in my strength and physique since starting out training. Fantastic trainer!

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★ 5

Great gym, clean and helpful staff

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★ 5

A nice gym to get a nice workout and if you are looking for trainers they have nice qualified people on staff.

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★ 5

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★ 5

Great space. Friendly staff. Very convenient.

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★ 4

Well kept, chill members and staff, well-priced, good equipment, lighting is a bit sup par.

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★ 5

I love this gym! I have been here over a month and I won’t be leaving! Briana has amazing energy!!!!!!

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★ 5

Amazing gym with great equipment, brilliant staff (especially Brianna and Spencer), and wonderful vibe overall!

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★ 5

One of the best locations I been to in years

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★ 5

Clean, professional people and I great places to workout.. I love it!!!

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★ 5

I’m always greeted with pleasantries from staff upon arrival

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★ 5

Best gym ever, I’m at peace here

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★ 5

Staff does an amazing job keeping the gym clean and neat for all members as well as the gym is very spacious so alot of room to workout

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★ 5

Love this gym. The cleanliness is top notch and staff are wonderful!! Never had a bad experience and will continue coming here!!

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★ 5

Just joined and I love the atmosphere and positivity; I feel comfortable and welcomed as I am a beginner.

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★ 5

Great environment, and easy to use machine. They have pictures of how to use it.

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★ 5

Very clean, helpful and friendly staff, and easily accessible from home.

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★ 5

Nice clean air condition

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★ 1

Worst gym ever . Old equipment and bad membership offers . I will never be returning .

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★ 5

Nicely equipped. Clean. Orderly patrons.

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★ 4

Very nice gym very helpful staff we had a problem with my bill and I hopefully they fixed it we we fixed it a very simple gym and I like that kind of a joke

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★ 5

Great facility! Great staff!

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★ 5

Spenser was very tentative to all of my concerns. I was new there and he showed me how to use the equipments. My first day there was great! I look forward to working out there again.

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★ 5

Absolutely great atmosphere with a great staff who are willing to help as much as possible. Gym members of every age group getting better by the day.

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★ 5

This is my second day here and I love it. Very peaceful and relaxing here.

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★ 5

I recently received an assessment with Mike. He was full of knowledge and introduced the gym in a different perspective. All information was backed by science and he encouraged me to begin using the gym from an educated stance versus likes and dislikes. Mike was thorough and helpful; he even cleaned my weights after use.

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★ 3

Decent gym for the area

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★ 4

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★ 5

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★ 3

Pros: plenty of workout equipments to choose from. I also appreciate the room that can be used.
Con: the equipments are typically dirty. The facility is in need of a deep cleaning.
Otherwise, it's a good place to work out.

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★ 5

This is an amazing gym nice equipment friendly staff

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★ 5

Shamira is the best hands down. She is a wealth of information and a good asset to this club. Every time she is working she brings a smile to my face and challenges me to work hard. Awe yeah, the gym is clean too.

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★ 5

Shamira was a great help signing me up!!!

I love this place!! Time to get it shape!!

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★ 5

Love this gym location. Shamira is very friendly and helpful. Gym is clean and well maintained.

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★ 4

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★ 3

Clean gym , but the Olympia field location is too small

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★ 5

Super well kept gym with all the necessary machines and nice workers. 10/10

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★ 1

I was ok with not having towels to wipe the machines during off hours because we had disinfecting wipes, even though there aren't enough dispensers placed conviently around the gym. But today there weren't even any wipes. I was pretty grossed out my entire workout, sharing sweat and hair oil left on the equipment by others isn't sanitary.

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★ 5

My assessment session was very professional, and informative. Received information about personal training options. He was very knowledgeable about different equipment and where I should start my work outs. Great job! Anita G

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★ 5

Excellent

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★ 5

I’m new to CFX and am loving it so far! Clean and nice community. Shamira was so helpful!

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★ 5

Awesome gym workout staff are the best and professional

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★ 5

Amazing gym and even better staff!!! Shamira & her team were super friendly and welcoming! The gym had great equipment and the gym/ change room were super clean. This will definitely be our go to gym when we visit Chicago!! We loved it!!!!!!!! Thank you!!

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★ 5

CFX is a great gym for any goal that you may have. It has all the equipment I need, plus more. Each staff member is welcoming and supportive, and they do what they can to make sure your experience is comfortable.

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★ 4

Amazing Staff and very welcoming! Gym feels like a community

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★ 5

Great gym good team workers

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★ 5

the stuff at this location are always so friendly and welcoming. the gym is always clean and has many different machines for use.

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★ 4

Good gym with good equipment.

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★ 5

My experience was great had no problems signing up it was seamless. Bailey & Briana were very helpful.

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★ 2

I currently rotate between three gyms depending on my workout for the day, but in all honesty, CFX is my least favorite gym.

This location is definitely no-frills, which is what I prefer in a club. The employees at OF are all top-notch and very welcoming. They seem to always be busy cleaning, helping answer questions, and smiling encouragingly. The overall environment is very conducive to a pleasant workout experience without being intrusive.

On the other hand, this gym as a whole needs a MAJOR refresh that general cleaning won't accomplish. The equipment is worn and dated, several cardio machines are actually rusted, the strength machines also have rust, dust, dirt, and grime, machines creak when used, and many of the machines are missing pins, weights, and/or dials. In addition, whenever the towels run out, there are no paper towels available to clean the equipment so I always bring my own rags.

My husband refuses to workout at CFX, but I personally enjoy one ARC trainer at the club more than anyplace else, so I continue to visit here. Unfortunately, most times I strength train elsewhere due to the condition of the equipment. Hopefully management will re-invest in this location to help retain and attract more customers.

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★ 5

Good

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★ 5

Great gym with an even better community inside of it! The environment is both supportive and motivational. This is truly a place that’ll push beyond your limits and make your fitness goals much more attainable.

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★ 5

Such an amazing atmosphere! Your surrounded by nothing but winners!!!

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★ 5

Mike is very professional and helpful. What a great experience. I would highly recommend him!!

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★ 5

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★ 3

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★ 5

The Best Gym!!!!

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★ 5

Very clean always friendly

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★ 2

Let's just say I won't be going back il be going to Tinly Park

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★ 5

It's a great place, with a great environment with the machineries to get an absolute complete workout 💪🏾

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★ 5

for being a first timer at any kind of gym, this place is definitely for me. it's so comfortable and fun!

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★ 5

amazing gym! all the equipment is high quality, the atmosphere is comfortable and the facilities are always clean and private. highly recommend for first time gym-goers

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★ 5

Ive been coming to this gym for 4 yrs. I'd never leave. Hope this location stays here forever

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★ 5

This is a wonderful gym to train at it's always a asessible and very clean I love to train hear

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★ 5

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★ 5

Cfx is a w gym and has wonderful and nice employees

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★ 5

Staff is very professional and helpful!!!!

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★ 5

Gym is good and has w staff

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★ 4

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★ 1

Unfortunately my experience here wasn’t the best I was talking to GM Mike about the memberships they offer being that I use to have an old membership when it was just charter. Unfortunately when I was asking question about each membership and what they offer he got irritated and told me if I wasn’t serious try planet fitness where anybody goes. Very rude and unnecessary. I will be calling corporate. This gym is literally down the street from my house, but if Mike (GM) is who I’ll have to deal with when coming to the gym, no thank you!

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★ 5

Mike provided not only nutritional information and the scientific research to back it! He also advised on form and technique when using the machines and free weights

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★ 5

Mike has a pandora’s box of knowledge when it comes to how the human body works and how the way you exercise benefits it. It was a wonderful experience and I learned so much. I highly recommend

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★ 5

always clean, and organized

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★ 5

Mike showed around & was very resourceful..

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★ 5

Thank you Valencia for signing me up today! She was extremely helpful and knowledgeable! I look forward to start attending CFX!

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★ 5

Fantastic people and great facility. 5 stars !!!

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★ 5

The entire Olympia Fields staff is amazing!

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★ 5

I wanna be on the tv

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★ 5

Just started going coming here. Great staff & gym!!!

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★ 1

Staff is fine, but don't come here if you have actual fitness goals. At any given time half of the equipment is out of order, missing a piece, etc. There's also a complete lack of etiquette. People don't clean up after themselves and seem to come here to hang out. Equipment in generally not clean, and there are no paper towels in the entire facility- only air dryers. Folks will just sit on machines not doing anything or will be on their phone taking up equipment and tend to not let you rotate in when you ask. Management absolutely doesn't encourage any etiquette. There was an instance where I was physically threatened to a fight when asking to rotate in on a machine and staff didn't care at all. Also beware of all of the positive reviews- they are giving free drinks/shakes to people who provide Google reviews.

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★ 5

Staff is great!

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★ 5

Great facility with friendly staff!

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★ 5

This was such a pleasant experience. I am a new member and Autumn set me up and gave me a great tour.

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★ 4

I love this gym it’s always clean and always greeted with a smile when I come in. Only thing keeping me from giving a 5 star review is being the water fountain filter haven’t been changed in months that’s my only complaint other than that it’s a nice gym.

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★ 5

Amazing ,quiet clean gym

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★ 5

Mike was excellent and very knowledgeable. I would highly recommend him.

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★ 5

Great gym - never too long of a wait for equipment and has everything you need!

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★ 5

This place is amazing 🤩

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★ 5

Charter Fitness is the place to be! The staff members are always friendly, welcoming and helpful. Thank you CFX!

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★ 5

The gym is very clean and sanitary. And the employees are very kind, and helpful.

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★ 5

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★ 5

Staff and trainers are all great to be around and very knowledgeable. Awesome gym environment!

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★ 5

A calm gym, never had issues with the gym at all! Definitely recommend it.

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★ 5

Great facility, equipment is in good condition. The locker room is always clean, well worth the money.

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★ 5

Very informative and helpful

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★ 5

Great place! I’m in town visiting and called four other clubs for guest passes. CFX’s month pass was cheaper than all other clubs week or two-week passes. Club is clean and this is my new workout spot when I’m in town!

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★ 5

Great, gym, ange is awesome, I love it

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★ 4

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★ 4

I went in to ship something back to Amazon. After a while of waiting a customer told me the place closed at 12 PM and there no employees inside, just a bunch of patrons.

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★ 5

Charter fitness is amazing I love th staff here, and it's very affordable. Thank you !

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★ 5

Great facility & friendly staff

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★ 5

Amazing place! Best crew, not too overcrowded and super friendly atmosphere. Highly recommended!

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★ 5

Excelente service! Thanks Crystal.

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★ 5

Great place

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★ 5

The entire staff brings so much joy & patience to the members of this gym. I’ll always be team CFX. It’s my peaceful place and it’s also very clean & well kept! Great job!

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★ 1

The new door system is absolutely garbage! I sat outside in freezing weather trying to get inside! They got rid of the Key FOB system and didn't inform me. The new app they have is basically shovel wear. You mean to tell me the membership has increased for " increasing inflation cost" but you can't afford a door system? Plus no one was there to help at all! I Will definitely be canceling my membership ASAP!

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★ 5

this energy drink is the best that i have tasted!

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★ 4

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★ 4

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★ 2

I have only used this gym once and have to say it is pretty trash. The one in Midlothian is has much more to offer, but is more than 15 minutes away from me when this one is 3. There is broken and poorly maintained equipment everywhere. From the mismatch free weights and bar clips to the tread mills that creak or almost throw you off when the belts catch, this is not a gym for anyone with serious fitness goals. There are cleaning bottles, but all I saw were bins of used towels; no clean ones that i could find. There are also no mats in this gym so it is clear that this gym only serves the purpose of individuals who come to walk on the treadmills or use the bench press, squat rack or dumbbells.

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★ 5

Heat has been fixed and feels great inside. Come join us for a great workout experience and get closer to your full potential!

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★ 5

Wonderful and helpful

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★ 5

Very clean, All the weights and machines needed to hit your goals. Staff is very helpful.

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★ 1

Let’s do better. Clean the place. Get us new equipment or fix the ones we have. When it’s 30 degrees in the morning, give us some heat.

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★ 1

It’s 39 degrees outside and they refuse to turn the heat on.

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★ 1

worst place and worst customer service

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★ 5

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★ 5

Crystal was amazing

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★ 5

I come to charter fitness (CFX) 4x's a week, and Bailey at the front desk is there at least 75% of the time. She's friendly and knowledgeable every time, with every guest and member. She's definitely an asset to the gym community and CFX!

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★ 4

Staff is great. Memberships and personal training are very affordable. Personal trainer Dylan is a pro and makes you feel comfortable if you’re new to working out. Gym is a kind of small, but has all the basics.

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★ 5

Crystal was excellent!

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★ 5

Angie has been super helpful, the gym is very clean and equipped with everything one would need to achieve their goals.

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★ 5

Just signed up it was quick, fast, and easy! Angie was so awesome and friendly!!

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★ 5

Ange was great at signing up love the gym!!

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★ 5

Angie is so sweet! She always greets me at the door and is very helpful!

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★ 5

Great gym! Michael was extremely informative and Ange has excellent customer service.

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★ 5

Mike, one of the staff was great!

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★ 4

24 access and it's close to the. Wish they would put a bike rack up so people can ride bikes to the gym

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