★ 5

Source: Google

★ 2

Been going here for a year and a half, today I had to use a different stair master after getting on one that barely worked (only 2 work in full operating condition) , moved to a different one that was in better condition. Had a person come up next to me on a stair master blasting their podcast, nicely asked them to turn it down and got the finger, told the front desk and went back to my machine and the guy continued their shenanigans turning it up louder… hopefully my next experience doesn’t have ignorant guest tolerated.

Source: Google

★ 1

Source: Google

★ 4

Great place to workout, clean, the equipment is always maintained, staff is friendly and helpful.

Source: Google

★ 5

Enjoy coming here for my daily workout!

Source: Google

★ 2

Pretty mediocre gym tbh, small, dirty, smelly carpet, bars always have dirty grime on them that they never wipe or clean. The employees are always vacuuming as if that does anything when the real grime is on the equipment and benches. If you need help w something the staff is always busy w something or someone else.
You can tell by the old, broken and used up equipment that they got it from a high school auction.

$30/mo is what a premium gym like Vasa or The Edge charges and yet it feels like a cheap cookie cutter gym with bad equipment, misaligned moldings, stinky carpet, theres a big hump on the floor.

Oh and if you try to cancel your membership online, you get the runaround. You can sign up and pay all online without speaking to someone, you even gain access through the doors to the physical gym online via app without having to speak to someone....but if you want to cancel, you have to dig around the website and the site takes you to planet fitness login page....🥴🥴🥴 you have to cancel in person

Source: Google

★ 3

Source: Google

★ 1

Charge me and my brother a fee for going to the gym. WE BOTH ARE MEMBERS. Charge the guys who let their friends come in, NOT PAYING MEMBERS.

Source: Google

★ 1

If there was an option for 0 stars I would put it. Terrible communication from gym. They charged multiple fees for their miscommunication. Would NOT recommend going here.

Source: Google

★ 2

Great people, great gym. God forbid you let someone in who looked like they were struggling with their Bluetooth app in or Jake and a woman at the desk is going to contact you about a $15 tailgating fee.

Source: Google

★ 3

Source: Google

★ 4

Not a big corporate gym. Plenty of equipment. Some items like bands and mats need to be replaced, and just more of them in general.

Friendly staff and good layout

Source: Google

★ 5

Source: Google

★ 5

This is the most updated location. Its the best one Ive been to

Source: Google

★ 1

one time i went in with a guest they didn’t have a problem and told me it’s okay, few weeks later i did it again the dude with tattoos at the desk said no, like idk if he just really serious about his job or what but don’t change up rules then say” it costs few dollars extra” everyone, planet fitness is the same price as CFX and allows guests, that’s all i an gonna say.

Source: Google

★ 5

Been coming here in the morning for months.Equipment is always working and if it is down there very little turnover plus recently got some new treadmills

Source: Google

★ 5

Lots of equipment, friendly very clean

Source: Google

★ 5

Love this gym! So easy, convenient, and clean! Not to crowded and has all the machines I like to use in my workout routines!

Source: Google

★ 3

very clean and not to many people but somewhat small...price is alittle high!

Source: Google

★ 1

I have been a member for a few years and was just charged a DOUBLE yearly fee b/c I wanted to remove the multiple gym option from my account. I was lied to by the staff who said all you have to do is cancel the current account and re-sign up for the cheaper one and there wont be any extra fees. They lied and of course never stopped the multiple gym payment on my cc and also charged me another yearly fee of $30 when I just paid it in April. I called b/c there wasnt a credit on my card like they promised, and the general manager told me that he wont remove the yearly fee that I already paid and he is double charging me b/c I'm the one who wants to downgrade. Complete rip off scam artists. They must be hurting. I told him that he knows what he is doing is wrong. He also said he's the only boss and there was no one else to talk to and hung up on me. who owns this place? Find another gym this place is disgusting and no one competent works there.

Source: Google

★ 4

Very clean gym, equipment can use a little work, and I wish they had a water bottle refill fountain would complete this gym, this is my home gym 😁

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

The staff, as well as the GM, are very personable, friendly, welcoming. The facility is very well kept, clean, and a wide variety of gym equipment.

After work hours are bustling, but the wide range of gym goers here are friendly and respectful.

Locker rooms and shower areas are kept very clean, unlike other gyms I've frequented closer to me.

Overall a great atmosphere to get a workout or group training.

Source: Google

★ 4

Sweat and pain

Source: Google

★ 1

Have been going here for over 4 years. Literally never see the weight equipment get cleaned, parts of the ceiling having missing pieces of the square inserts/ you can see the water damage in the ceiling. Never any new equipment/poor quality equipment in general, instead of buying new treadmills or weight equipment they just have someone keep fixing them which in turn ends up continuing to break. They keep increasing the price but nothing improves. Also I’m sure half of the high school kids in there do not have memberships and their buddies just open the door for them which you make it so easy for them to do.

Source: Google

★ 1

Source: Google

★ 1

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great gym! Love the atmosphere, cleanliness, and positive employees!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Awesome

Source: Google

★ 5

Source: Google

★ 1

BEWARE: After 2 years of membership I tried to cancel. In 2021, I submitted a cancelation request form which was never processed and the gym continued to charge me for the following 2 years! I called and was instructed to visit the branch to sign the cancelation form, again. Today I stopped into the branch and explained the years of billing without using my membership. The manager, Adam, told me that he would not allow me to cancel the membership unless I paid him $50 to bring the account current. I repeatedly reminded him that it was my right to cancel at any time. He said he didn't care and that I was making him angry. Let that sink in. I was told I could not cancel unless I paid them more money. Be careful...

Source: Google

★ 1

Worst service I have ever received. Big dude with the red beard, can’t believe he was even hired, what a tool. Will not be returning, as well as many of my buddies.

Source: Google

★ 4

Nice location, good selection of equipment, music a little rattling at times!

Source: Google

★ 5

Very spacious and good machinery

Source: Google

★ 2

I don’t see how this place can last. If there are staff there then they are both on the computer all the time. What could be so important online? Two people eternally behind the computer. I regularly tell whoever is there that a few pieces of equipment are coming apart. Following week and nothing has been done. I tighten screws on the back extension every single time I go in for the past few years. Other equipment needs repair and maintenance but they are too busy on the computer. Leg extension is coming apart (I used to own a gym) so I tell them exactly how to fix it. Following week it’s falling apart again! One set screw people! One. Set. Screw. The people behind the desk LOOK like they work out but if you work there and workout there, how can you be oblivious to the repairs and maintenance needed on the very equipment you use? As a highly mechanical person, I just get frustrated when I’m in there.
Also, I avoid going in the evenings like the plague. High school kids, 4 to a group, sitting on the equipment, scrolling on their phones between sets for 10 minutes.
And, ya know what… enough with the gum all over the sidewalk out front. Get your faces from behind the computer and pressure wash the sidewalk like every other respectable business out there. It’s like no one cares.

Source: Google

★ 5

Source: Google

★ 5

Nick is the absolute best!

Source: Google

★ 2

Be aware if your a POC

Source: Google

★ 5

Source: Google

★ 2

Dislike that if you only want the 1 location plan, you don't get access whenever you want. Similar prices to xport, but less access when choosing the single location plan. Also no military discount, which I wouldn't normally hold it against a place, except every other fitness center company offers this.

Source: Google

★ 5

The cleanest local gym I've been to and a comfortable environment for women to work out in. Nice and friendly staff, the worker Carolina at the front desk has been especially helpful with any questions I've had with my account, classes or about the gym in general.

Source: Google

★ 5

Great location and nice staff

Source: Google

★ 5

Source: Google

★ 5

Friendly, clean, and great personal trainers. Musics good if you forget your headphones.

Source: Google

★ 5

it was my first time here and the front desk person lynn was very helpful and kind

Source: Google

★ 5

Great gym, Lynn was so welcoming!

Source: Google

★ 5

Great gym! I have been going here for 11 years and they always keep it well maintained and clean. Carolina at the front desk is super helpful and friendly.

Source: Google

★ 5

Very clean gym and friendly staff! Carolina has made my experience great by always showing me how to use the machines I’m unfamiliar with. Highly recommend to those looking for a gym to join!

Source: Google

★ 4

Great local gym. Jim usually works the mornings and is always friendly and helpful, thank you Jim!

Source: Google

★ 5

Gym is nice and always clean. The guy at the front Adam is always friendly!

Source: Google

★ 5

Been going to this gym for a while. Always clean with a warming staff. Carolina is always very helpful whenever something is wrong with my account.

Source: Google

★ 5

Service was great. The worker at the front desk Carolina was super helpful!

Source: Google

★ 5

Great gym

Source: Google

★ 5

Best service EVER!!

Source: Google

★ 5

I've been going to the gym for a while now and Lynn has always been welcoming. CFX had a great variety of equipment.

Source: Google

★ 5

A great safe place to workout and very clean. Adam was very helpful with any question I had!

Source: Google

★ 5

Great place! Lynn has provided me with a ton of help throughout my fitness journey at Charter and has truly made my gym experience a pleasure!

Source: Google

★ 5

Such a clean gym with plenty of options for working out! The staff here is so friendly and helpful, especially Adam!

Source: Google

★ 5

Service was great. Lynn at the front desk was so helpful and made my whole experience wonderful!

Source: Google

★ 5

I signed up with Adam a few months back and I have no regrets! He really listens to you and your goals and is always willing to help. I 100% recommend him! And the whole CFX gym.

Source: Google

★ 5

Lynn was INCREDIBLY helpful and reassuring when I was unsure about machines. Lovely person who made my gym experience better

Source: Google

★ 5

Very cool gym and friendly staff, Lynn was super helpful and patient, definitely worth it.

Source: Google

★ 5

Very nice gym. The person at the front desk, Lynn, was very welcoming and polite. Very helpful for my first time trip. I loved it!

Source: Google

★ 5

CFX has been by far my favorite gym. All the staff is so good to me especially Adam. So glad I signed up here!

Source: Google

★ 5

Came and had spoken with the front desk person named Lynn. Made me feel welcomed and comfortable for my first time coming here.

Source: Google

★ 5

Danny Green at the Palos Heights location was great at explaining the membership to me and answered all the questions I had. It was very helpful that he showed me around and explained certain benefits this Charter has! Can’t wait to use my membership.

Source: Google

★ 5

I go to both the Alsip and Palos location both are nice but I prefer this one.

Source: Google

★ 5

Staff is always friendly and welcoming to all members!

Source: Google

★ 4

Used to come here staff and equipment is great. Nice location that has what you need but when it’s crowded its bad. Could use a sauna/steam room and a location closer to burbank area. Would go to countryside but that location is always packed. 4 stars but hope you can bring a location closer to me.

Source: Google

★ 5

Source: Google

★ 5

Clean and well kept gym!!! Nick and Cassandra are fantastic personal trainers. I enjoy the sessions and am definitely much stronger since I started with them. I definitely recommend this location to anyone who is looking for great quality personal training.

Source: Google

★ 5

The CFX in palos heights is the best gym I have ever been to. Not only is the staff super friendly, but the facility itself is also super clean. Great gym and great atmosphere!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The staff at CFX has been awesome to me. They are incredibly friendly and helpful! Not to mentioned their equipment is always maintained and facility is completely cleaned.
I have been a member for 3 years now and hands down the best choice I have made. I always look forward walking through the doors and always feeling great when I leave! I would highly recommend this gym to my family and friends!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

This is the absolute best gym in the Chicagoland area. The staff are fantastic and the gym is the cleanest I have seen in several years, and I’ve been to them all. Not sure what the person is on about who said the equipment is poorly maintained - they must have been at a different gym

Source: Google

★ 1

Poorly maintained equipment

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Very welcoming, very clean and not overly crowded!!! Been coming here for years and hopefully into the future!

Source: Google

★ 5

Great gym! Mario is a fantastic personal trainer!

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 4

Good place to workout. I recommend it.

Source: Google

★ 5

I came in today for a guest day visit to get a look around, and I got a warm welcome by a worker named Dan Green. He showed me around and I had a great experience. I even asked if he wanted to get a quick pump in, he politely declined. Overall great experience.

Source: Google

★ 5

Source: Google

★ 5

Clean , never overcrowded

Source: Google

★ 4

Source: Google

★ 5

Ryan helped me sign up with the gym membership and he was very helpful. The staff is always super friendly too. I would always recommend this gym to others.

Source: Google

★ 5

Great place to work out people are friendly

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Very accessible workout location for me

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very clean

Source: Google

★ 5

Source: Google

★ 5

If you're looking for a welcoming atmosphere with state-of-the-art equipment look no further than charter fitness Palos heights. Gneral manager Ryan Does an exceptional job of making sure that every member is welcomed And is set up to succeed in their workout. Beyond that He makes sure that the gym is clean And there is a positive vibe, I've been a member of charter fitness for a number of years and no one does it better Jerry :)

Source: Google

★ 5

Clean and professional gym!

Source: Google

★ 5

Very clean facility nice machines and a very helpful staff

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

The staff is great, clean gym also see staff cleaning the machines and site, parking is also available to.

Source: Google

★ 5

does anyone know if there is a womens section?

Source: Google

★ 5

This facility is Fantastic!! Everyone within 15 miles should make this their destination of choice for a workout!! Ryan was so helpful with explaining sign-up options that I switched to the family plan immediately. He was courteous & professional! He printed out all the necessary documents & highlighted the advantages I would receive for consolidating my accounts. He was very patient with all my questions & made sure I picked the best plan for my family!! Gayle was also a real joy to speak too! Energetic & helpful, She is a real attribute to the Charter Franchise! Overall, My Charter Experience in Palos was a 10 out of 10!!!

Source: Google

★ 4

Source: Google

★ 1

The employees will interrupt you while you are running at full speed on a treadmill to tell you to pull your mask up. Also the management at this facility specifically is getting worse and worse, with many better locations in the surrounding area like midlothian and Alsip you’re better off joining one of those more serious franchises that is not managed by a bunch of cuckolds.

Source: Google

★ 5

Love this gym, they have the essentials and people are responsible with cleanliness during COVID. Never really busy although I come between 6-9pm. No deadlift stage although there is space to deadlift w/no issues 💪

Source: Google

★ 5

Source: Google

★ 5

Had an issue with billing and the GM resolved quickly

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I really like this gym. So happy it's back open. Looks like there might be a new general manager which im all for. The last GM, you wouldnt have even known he worked there bc he would be dressed in workout gear and always hanging with his buddys.

Source: Google

★ 5

Friendly staff great equipment

Source: Google

★ 5

Source: Google

★ 5

Just remodeled and reopened again because of the virus taken steps 2 be sanitary great place 2 workout go. All the time

Source: Google

★ 5

Source: Google

★ 5

Great location! Great Atmosphere! The staff and trainers are always so friendly.

Source: Google

★ 5

Great staff, clean gym, plenty of room

Source: Google

★ 5

I really like this Charter Fitness! First time I went James was working. He was very kind and welcoming. He also show me where the locker room was located which was thoughtful. I also noticed how organized he was putting all the bar bells and plates in there correct spot. I really recommend this Charter Fitness thanks to James!

Source: Google

★ 5

Has everything you could need no wait for most machines. No judgment.
Only thing that kinda bugs me is there are 2 separate rooms for ab work or hi intensity workouts. Only one has punching bags. If you're on the punching bags the trainers come in trying to train some one they ask you to leaving claiming they have a class going. I dont under stand why they dont use the room without bags in them, or just make room for people who want to use them. Other than that I love the place

Source: Google

★ 2

Too busy and people are little off

Source: Google

★ 4

Very spacious with room for cross functional exercise movements

Source: Google

★ 5

My husband and I joined almost a month ago; and we are so happy that we did!!! We checked out many other gyms and found this Charter Fitness to be the best. It has a great atmosphere with a helpful and welcoming staff. Nick is awesome and very friendly! He always greets everyone with a smile as they come in and says bye when they leave. This gym is ALWAYS very clean and they have a great selection of equiptment. We couldnt be happier with our choice and would highly recommend this gym to everyone!!!

Source: Google

★ 4

Source: Google

★ 5

Matt G has trained here for many years.
Excellent trainer and facility

Source: Google

★ 5

I've been a member here for many years but I absolutely love it now that the remodeling is done. Great workout space, plenty of equipment, and a great staff to help out when needed!

Source: Google

★ 5

Source: Google

★ 5

I joined charter in May of 2019. Nick, the fitness manager, was super welcoming especially when I wasn't sure if I wanted to join or not. This gym is one of the best gyms I've been to in the area, and I've been to several (lifetime, LA, and planet). You can't pass up a great price and a clean environment. The staff are all very warm and welcoming. The best part about the charter location in Palos Heights is the community feel and the cleanliness. If you're gonna chose charter fitness..I would highly recommend the Palos Heights location.

Source: Google

★ 5

Very clean, nice variety of equipment and friendly staff!

Source: Google

★ 5

Great place. Tons of equipment to get a solid workout in. Bonus open 24hours. Very organized and not a mess like most gyms.

Source: Google

★ 5

New addition is great and I love working out here :)

Source: Google

★ 5

Source: Google

★ 5

This gym is very clean and well kept. The staff is very friendly and helpful. I enjoy coming here to work our and see friends and family from the neighborhood.

Source: Google

★ 5

Love this neighborhood gym! Everyone who works here is very nice & helpful! Love that they remodeled the gym! Love the HydroMassage beds too!! Great gym!

Source: Google

★ 5

Been coming. Here for over 3 years now, the staff and managers are simply the best. The cleanest as well.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

New remodel is sick and the turf is awesome!

Source: Google

★ 5

been to about 5 different charters around the area and this one might not be the biggest but definitely packs the biggest punch..always clean and organized..best setup and equipment not to mention the turf strip for sled pushes, and punching bags. Great atmosphere.

Source: Google

★ 5

Place is like home! Everyone is really nice and lots of space to move in!
They have probably one of the best personal trainers that I ever met...Erik M.
He is extremely knowledgeable and patient with your needs. He's a very nice and personable guy.... that WILL give you GREAT RESULTS!! Go see Erik M....if you want to see a difference!!

Source: Google

★ 5

Beautiful remodel. Clean, well thought out gym. Plenty of space. Plenty of equipment options. Friendly neighborhood staff. 24 hour option is ideal.

Source: Google

★ 5

Great gym before, even better now with the new renovation completed. Super clean, nice equipment, everything you need for a good workout!

Source: Google

★ 5

A great gym to workout at! Jim and Jane are the best!!

Source: Google

★ 5

Best gym!! I love working out here! Great atmosphere, kind staff, very clean environment!

Source: Google

★ 5

Source: Google

★ 5

Great place to workout and very clean! Super friendly staff. Classy establishment.

Source: Google

★ 5

Charter fitness of Palos is most definitely one of the greatest gyms that I have belong to ! I’m a dedicated person who enjoys this clean & updated environment. Super friendly staff and very attentive. Well worth my membership ! Plenty of equipment and space to get your personal workouts in . I would recommend this gym for young and old ! 👌🏻👌🏻

Source: Google

★ 5

Source: Google

★ 2

Uninformed staff

Source: Google

★ 5

My favorite place to be aside from my own gym. Great atmosphere, friendly helpful staff, clean!!! The new upgrades and equipment are stellar I'm always on the green or in the private rooms when there aren't classes. Most gyms dont allow anyone else beside clients to use their PT rooms and charter does so that's probably one of my favorite things about it. Hopefully one day they put in a sauna!

Source: Google

★ 5

Love the new upgrades along with the expansion project. Very clean and modern gym and a great price !! open 24 hours as well so looks great around my work schedule!! Highly recommend!!

Source: Google

★ 5

I love it here! It's always clean and with the recent addition, they gave it a fresh new look. There's plenty of space, and the new equipment and machines are really nice. The staff is friendly and always willing to help if needed. I've been going to this gym for years and it's a great community of people, perfect for all ages.

Source: Google

★ 5

Source: Google

★ 5

Love this gym. New addition is amazing and makes you want to come workout!

Source: Google

★ 5

Source: Google

★ 5

Really great setup for all the machines and overall good atmosphere.

Source: Google

★ 5

The best charter out there. Its clean not crowded. And the staff is always very nice.
Equipment is always working which is the most important part!
Keep it up guys.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Been working out here for 4 years. Absolutely love this place

Source: Google

★ 5

Best charter in the area. Remodel looks great and the staff is super friendly!

Source: Google

★ 5

Let me tell you .. I just love this place . I’ve been coming here for 5 years and not once have I ever had a bad experience. Super clean, friendly staff and the manager Mark is very helpful and kind with any questions or concerns I have. All the machine work great and I always look forward to the gym at Palos Heights - Charter! The manager Mark is the Boss !! Thanks Charter in Palos Heights- the best Gym around !! Love yaa, Kim Jontes

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Beautiful. The staff is ready to help at any time

Source: Google

★ 1

Manager is unprofessional

Source: Google

★ 5

Great place to work out

Source: Google

★ 4

always clean and easy to get in and out

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Most days not to crowded good staff and most of not all the people working out are friendly.

Source: Google

★ 2

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

I absolutely love working out over here. All the equipment is very clean and tidy. It's never very busy. And the staff are very helpful. I don't recall if they have a squat rack because I always Skip Leg Day of course. But all other free weights are there.

Now I just have to force myself to go back and work out!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Clean most of the time, the equipment is in fair condition

Source: Google

★ 5

Very Clean and organized.

Source: Google

★ 3

I love the staff and cleanliness of this gym. The only downside is it has been under construction for 2 years. It seems like the expansion will never actually happen. I am a huge advocate of team training. I love it! Although some of the equipment such as TRX can only be found in the team and personal training rooms so is not accessible to everyone or to use when not in a session. If they ever decide to actually finish construction and expand this would be 5 stars.

Source: Google

★ 5

Source: Google

★ 1

Source: Google