★ 5

I had a great class with Rachael, and she had a bad foot while instructing! She still taught an excellent and effective class. KS

Source: Google

★ 5

You NEED to take a class with Emily P. For a flow 1 class she really kicked my butt! Awesome instructor, easy to understand her verbal cues, and she adds a lot of variety to the class so it doesn’t feel boring or routine. I always tell myself if you start resenting your instructor a little throughout the class - that means they’re a great instructor. She was awesome - definitely coming back to take another one of her classes.

Source: Google

★ 5

Linda is an amazing instructor

Source: Google

★ 1

Avoid this place. The management is awful, untrustworthy, and provides unclear information. I signed up but canceled in the 3 days ( free to cancel during that time) my membership after they failed to mention a registration fee during the free class. The manager assured me I would receive a reimbursement, but it was only $49, even though I paid $178. After disputing the charge with my bank, two months later I received a bill from Club Pilates. When I inquired, they claimed I owed a fee because of the bank dispute. Even though they processed my refund, they insisted I was responsible for the bank’s charge and now they are refused to remove the fee from my account. The customer service is absolutely the worst.

Source: Google

★ 1

Do not go here. The management is horrible and sketchy. I signed up for my first class and was waitlisted and never got in. I thought I would be able to roll that credit over to a new class a few weeks later but was charged twice. When I requested a refund, the studio manager gave me pushback. Ultimately, she gave me a refund after I had to dispute it with my bank. Months later I got a bill from Club Pilates saying my account was overdue. When I inquired about this, they said I owed a fee from the dispute with my bank. So while they processed my refund, they said because the bank billed them, I was responsible for that payment. They refused to take the amount off my account. Horrible customer service.

Source: Google

★ 3

The administration at this place is lacking. I have requested more 5 lbs weights because there is often not enough for a full class and they have yet to purchase, months later. As an unlimited member you pay $260/mo and they aren’t willing to invest in their studio to replace broken equipment. Emailing will result in a “ok we will do that” but fixes are not issued timely and often require follow up reminders. The classes are great and instructors lovely.

Source: Google

★ 5

Great place to exercise, stretch and improve yourself. I had great experience trying Pilates for the first time. I got clear explanations to all scheduling and late cancellation fees. Got membership and join. It’s great to be able to use either Deerfield, Northbrook or Glenview locations.
Clean and very friendly atmosphere. I like instructors. They were able to correct my moves when needed.

On the other hand, Be very careful when you cancel your subscriptions . You have to be active for a minimum 3 month. But even after that when you cancel they charged me automatically for 6 month . You want to make sure this wouldn’t happen to you. I had to call main corp and call local studio non stop and it took good 3 additional month to get refund after bank dispute.

Source: Google

★ 5

It was my first time visiting the Deerfield location. I loved Stephen. He kept class moving and everything flowed nicely and with purpose. I really enjoyed his class.

Source: Google

★ 1

Club Pilates DF advertises (on social media) that you can get a free "complimentary class", which sounded great, so I responded to it.

The forms they ask you to fill out online are so glitchy and horrible; I filled out the same form three times because it kept refreshing.

I get to the the studio for my "complimentary class"; I first walk in and the studio reeks of sweat. (Note that I have been attending studio fitness classes for years; I have never walked into a studio and thought it reeked of sweat before. Ever.)

I get there, I buy grippy socks for class, and at this point I'm overlooking the smell and pumped to to give the class a chance. I then find out from the gal at the front desk that what I'm about to go into isn't a full 50 min class, but it's a 30 minute introduction to pilates where the instructor will be explaining how to use the machine.

Note that manager Ali texted me and followed up with me after I originally responded to the ad, and used the term "complimentary class."

So this is NOT a "complimentary class" for first timers... they sucker you into the studio by lying to you and calling it a "complimentary class" but you get 30 minutes of someone telling you how to use the machines. I asked if it was a true workout, would I sweat etc.. the front desk gal said "maybe".

I took off my grippy socks and left. I went home and worked out in my home gym for an actual workout.

I also need to note that I got to the studio 15 min early before the fake class was supposed to start. I was watching a class inside that was ongoing. The instructor was sitting while telling everyone what to do, and on her phone during the class. That's the epitome of uninspiring.

In conclusion: This place smells horrible, has shoddy business organization, and they lie to people to get them into the studio.

Source: Google

★ 5

The studio is clean and always well organized. Stephen’s classes are the absolute best!! He is a fantastic instructor.

Source: Google

★ 5

I have finally found a workout that I look forward to! Love this place! The instructors and manager are excellent. It’s very clean. Parking is easy too.

Source: Google

★ 5

great classes with outstanding instructors

Source: Google

★ 5

Club Pilates in Deerfield is my happy place. I am stronger now than when I was younger and a dancer. It clears my head and it’s FUN! The teachers work hard to personalize workouts to their students physical issues. Talk to Kryssy because you want to do this. ❤️

Source: Google

★ 5

I have a degenerative joint condition and Pilates has helped tremendously! I always feel better after class. The instructors are amazing.

Source: Google

★ 5

Only workout I’ve ever looked forward to doing. Love Club Pilates Deerfield!

Source: Google

★ 4

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★ 5

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★ 5

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★ 5

Great workout with lots of variety so you’re never bored. The instructors are awesome and there is always variety in every class.

Source: Google

★ 5

Clean, great instructors, great support. Hate to work out, LOVE this place. Over 100 classes now for me and counting.

Source: Google

★ 5

I am really pleased with the Club Pilates in deerfield! They are so welcoming and helpful! I have been going there regularly for almost a year and I love the variety of the routines and the expertise of the trainers. I always learn something new or work a muscle in a new way. Also, I love the extensive schedule they offer that allows me to pick a class at any time of day to fit into my life. It has become an important part of my weekly routine & I look forward to it. Mary Ellen is an especially great trainer & uses tempo training with high energy music that makes it fun and invigorating. All the trainers have been excellent & Kryssy makes us feel special!

Source: Google

★ 5

Love this place! Front staff is great and most teachers are amazing! Beverly ROCKS! Best workout as it combines hard work with great stretching! Recommend!!

Source: Google

★ 5

Fantastic club. A truly friendly and uplifting atmosphere with extremely educated and talented instructors. Andrea and Sharon are beyond my expectations each time they instruct.

Source: Google

★ 5

AMAZING club. Krissy is a wonderful manager and assists in any way she can. Andrea and Sharon are Master teachers, and in the decades I have been practicing pilates they never fail to teach me something new and push me. Do not hesitate, the quality is beyond compare for the cost.

Source: Google

★ 5

Best place !

Source: Google

★ 5

I really enjoy working out at Club Pilates in Deerfield. They have knowledgeable instructors who mix it up and the other clients are very nice and encouraging.

Source: Google

★ 5

Great facility and instructors

Source: Google

★ 5

Great facility, kind and knowledgeable staff and great way to get in shape!!

Source: Google

★ 5

Wonderful instructors

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★ 5

Great place to work out

Source: Google

★ 5

Excellent instructors! Love it

Source: Google

★ 5

Love this studio and Pilates!!!

Source: Google

★ 5

Loved my 6:30pm class yesterday with Linda and today (1/4) at 10am!

Source: Google

★ 5

Club Pilates Deerfeild has been such an incredible addition to my life, body, and well being. I started only 3 months ago as a complete newbie, thinking it might perhaps be a fooofie endeavor….. it couldn’t be more opposite!
The studio is meticulously clean and organized with a lovely energy. The instructors to a one are too-notch, the classes only 12 people so that you are tweaked at all times verbally or positionally, and boy is it challenging!!!
Emphasis on breath, control, and alignment pervades in every class.
I feel so grateful each class I finish, grateful to have the opportunity to learn from them.
You leave feeling a better person, inside and out. I’m beginning to see a difference in my orthapedically challenged 61 year old body!
Really really impressive stuff going on there, again, I am truly grateful for all they offer.

Source: Google

★ 5

Love this studio! The instructors and entire team are so wonderful.

Source: Google

★ 5

My happy place! You can't go wrong with any of the instructors there! Jenny got me through the pandemic in Glenview when the HP location shut down and I am thrilled she is at Deerfield! I love all of the teachers there!!

Source: Google

★ 5

Club Pilates has been an answer to my needs. Where else could I go 3-5 times a week on a reformer to keep up my core strength. I'm 73 years old and balance is always an issue for people my age and this gives me the strength and confidence to walk in the snow! I love it!

Source: Google

★ 5

Patience, challenge and support are 3 words that come to mind when I consider working with this franchise. There is no question that goes unanswered, there is no modification that can’t be made, and the workouts are intelligent and really take into consideration the wear and tear we put on our bodies throughout time. I tend to be anxious but every time I go, sustaining 2 times a week and working toward 3, I feel excited, accomplished and calm. The package pricing is fair market and the flexibility with schedule changes is reasonable. They have non slip
Socks and a few items in case you forget to bring something or want an update. The teachers all bring different styles to the practice and some are amazing at cueing the details and others choreograph exercises that activate muscles you don’t know you even have. It’s important to try as many as you can to find the instructors that help you with your goals. Everyone has something to offer. Belongings are safe, parking is plentiful, facilities are spotless. They offer private sessions though I haven’t done one yet. Club Pilates has replaced going to physical therapy for me since I’m long past my injuries. CP keeps Me
moving, strengthening and flexible. Only caveat— my billing time is late in the month so sometimes it’s a challenge to schedule my faves. No biggie—I always get a class and discover someone new. Free trial shows you the basics but is foundational. Give it a go!

Source: Google

★ 5

This is the only workout routine I actually stick too! The instructors are amazing and the GM is so sweet and helpful. You are guaranteed a great workout on a fun and friendly environment.

Source: Google

★ 5

Love love love Pilates especially Club Pilates!

Source: Google

★ 5

Great instructors!

Source: Google

★ 1

Signing up for a membership was very simple, and I believe the sign-off process should be just as straightforward. I had to visit the site 3 separate times to request a termination of my membership, and even after that had to request a refund because my card was charged after my membership ended. Customers should have a good experience from beginning to end, but the end was very painful.

Source: Google

★ 5

I love club Pilates. The instructors are super helpful and well trained. It’s such a positive environment and beautiful space for a workout. Andrea C, Jenny O, Talia, Allison and Tara are incredible teachers that give awesome workouts!! Highly recommend.

Source: Google

★ 5

Love the classes and the instructors. The staff is always friendly. I’m in a great mood after leaving!

Source: Google

★ 5

I love Club Pilates Deerfield! I do my best to go every morning before work, its the best way to start the day! The teachers are phenomenal! Talia, Allison, Jenny O, Sharon, Andrea C. Each one has their own unique teaching methods - I've seen changes in my body that I haven't seen for a while and I'm loving it!

Source: Google

★ 5

Andrea, Allison and Talia are the best! I’ve been doing Pilates since 2010 and I have to say that what makes a great instructor is knowledge, confidence, proper voice (since many of the cues we listen to), ability to understand the needs of those in the class, and a positive attitude. Every time I take a class with these three instructors, I feel energized and know that they understand the strengths and weaknesses of each person in their class. No matter what level class I take there are always modifications for those either advanced, or others who need more support. Excellent instructors!

Source: Google

★ 5

Such a great place to workout. Super friendly and an encouraging place to stretch and workout. Sharon is so knowledgeable -over 20 years of fitness training. And it shows. Thank you for your insight in your training.
Krissy at the front desk is so kind and generous in spirit when you walk through the doors. Thank you for your beautiful smile ( under your mask )
Thank you Club Pilates for helping me get back in the Physical game.

Source: Google

★ 5

This club is new and the experience varies by instructor. My favorite is Andrea C. I took her intro class and signed up for the unlimited membership right away! After each class with her, I feel stronger and have some good sweat going. 👍

Source: Google

★ 5

Club Pilates Deerfield is conveniently located and dons a beautiful space with brand new equipment. The instructors are wonderful and you will never get the same workouts twice! Allison (Ally) and Jenny O are the best!!

Source: Google

★ 5

LOVE. LOVE. LOVE..... MARY ELLEN and Club Pilates!!! The BEST!!!!

Source: Google

★ 1

Beware of Club Pilates in Highland Park. In March, they charged me for 4 classes to be used over the next month. They closed a few days later due to COVID-19. No problem, closing was the right thing to do. In April, I sent them a note saying I wanted to indefinitely suspend my "membership." Our family has two "at risk" people so even if the state said they could open, I would not be willing to take the risk. I got no response. Now they are ready to open again so I contacted them again and said I wanted my money back for the 4 classes I couldn't use and wanted to put a hold on my membership indefinitely as I had said in my April note. They wanted to charge me a fee every month to do this. I said "no". Then they wanted me to pay a fee to cancel my "membership" even though I gave them the required notice in April. I said "no." Now they are sending a $500+ "cancellation fee" to a collection agency. In my opinion, these practices are unethical given the times we are all living in. There are other places to workout with businesses that understand that the customer comes first.

Source: Google

★ 5

I hurt myself and thought I should try to build strength. I read about pilates and was curious. I tried the free class and fell in love. I have had no problems going my two classes a week. The instructors are great and give an awesome workout every time. The staff is super polite nice and accommodating. I have only had awesome experiences at Club pilates. Thats how they earned my membership and this unsolicited review. Everyone should try it!

Source: Google

★ 3

Studio is new. Instructors seem to be newbies, though. App is a bit clunky and you can’t manage payment on the app which is a pain as it is not always easy to reach a human on the phone at the club - lots of phone tag. It’s definitely not like a private or semi experience - not as intense. Unlike a good weekly private you need 2x/week to have an impact. Overall positive and worth a 3 month commit to see if works for you as part of larger fitness program. Highly recommend for the over 50 crowd for stretching.

Source: Google

★ 1

disorganized!!!! it is a mess for scheduling!

Source: Google

★ 1

This studio was a bad experience for me. The contract (4-pack) is very restrictive and the Highland Park studio is not nice to deal with. If you are trying to sell memberships, the introductory package and how you treat people is important. Just wanted to see if I would like Pilates in addition to my other workout. I have been unable to use my classes in the 30-day period due to unforeseen circumstances and there is zero flexibility with the 4-pack. You basically pay and lose the classes. They don't return phone calls and they have been rude to deal with. I was told they would carry over my classes by an associate given the situation, but now they say no and no one followed-up to tell me. I had to miss a free class and called to give advance notice. They tried to up charge me $25.00 because there are only so many spaces. The free class had only 5 people booked with 7 spaces available. I was able to get out of being charged for a "free event" but not without some convincing. While the classes and instructors are awesome, the restrictive nature of the contracts and rude treatment is not worth it for me. I ended up speaking with the owner on August 22nd, weeks after my initial call. The result was the same for me. She had no interest in correcting what her employee had stated about the classes and gave a very insincere apology. All she had to do was offer even 1 class back to me that I already paid for as a gesture. I'm sure this place is a great experience for a lot of people but I would never go back.

Source: Google

★ 5

I adore Club Pilates! There are many different class times to fit your schedule and if you like to mix things up, different class options. It is always immaculately clean. I enjoy going and working out!

Source: Google

★ 5

I absolutely LOVE Club Pilates in Highland Park! They offer a wide range of classes throughout the day with many awesome, well-trained instructors. Club Pilates makes pilates highly accessible with very reasonable rates and instructors who are able to make modifications for people of all ages, abilities, experience and fitness levels and health situations. Pilates truly is for everyone at Club Pilates!

Source: Google

★ 5

I really enjoy the classes at Club Pilates. They have an awesome class schedule that makes it really easy to catch a class (even last minute)! The instructors are really knowledgable and I always feel like I get a great workout in. I've been doing a monthly package now for 2 months and can really notice a difference in my strength!

Source: Google

★ 5

I went to Club Pilates for an intro class. Having never been to a pilates class, I wasn't sure what to expect. The instructor was great. She explained everything very well. The class went by so fast. The studio is immaculate and the equipment is high quality. I was really impressed with Club Pilates. I will be back!

Source: Google