★ 1

I wish there was 1 start review option. The dirtiest gym i ever been to. Its not pleasant to be there. The management is rude and unprofessional

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★ 5

I love working out at crunch!
I recently got a personal trainer Kennedy K, very great & has gotten me closer to my fitness goals each and every day!

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★ 1

Didn’t have proper response for membership enquiry that I called for.

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★ 5

No judgment

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★ 5

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★ 5

"I want to give an excellent review for Chris Rusak at Crunch Fitness! I had a problem that I’d been dealing with for 2 years, and Chris was able to fix it in less than 2 hours. He was professional, efficient, and truly went above and beyond to help me. Thank you, Chris, for your outstanding service!"

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★ 1

Honestly this one sucks hard. Too small, not enough squat rack. I’ve been to too many crunch fitness to give this place the benefit of the doubt.

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★ 5

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★ 5

I love this gym!!! Chris, Kamal, Kerrie, Keyara, Alysia, Jeff and the whole team are so nice. And the guests are like family. This is my forever gym.

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★ 2

I love crunch however, in the summers it gets ridiculously hot in the gym. It makes it almost unbearable to workout there considering how uncomfortably hot it is at all times. They have only one fan that blows in the corner for some extra air flow but other than that, it is very humid and hot. This is not good for people who struggle with passing out due to heat exhaustion (like myself) and I would like for them to be able to either invest/fix their ac so it could get some better air flow in the gym or maybe get some more fans scattered around the gym. I know I am not the only one who feels as if this is an issue and it creates for a very uncomfortable workout.

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★ 4

I’m quite happy with my membership. Sometimes I can’t find staff when I need help . Other than that this is a very pleasant gym that always stays clean and when I do interact with staff it is polite.

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★ 5

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★ 5

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★ 5

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★ 1

Everything is great but the hours are actually terrible. Why is it closed so early, esp on Fridays and weekends. The gym should open way longer

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★ 1

I’ve been at this gym for 2 years. Nice place but moved away. I canceled my membership when I sold my house in September. I came to realize I was still getting charged so I spoke to the manager and he canceled it. The next day I get charged $50 for an annual renewal. I won’t be there and the manager can’t refund it the District Manager has to. He gave me his email but after 3 attempts with an email I have gotten no response. He’s just ignoring me. I also got a cancel survey explaining the same thing. It asked if I’d like a call from them. I said yes. Still no call. Though a nice facility there is no care in ensuring satisfaction. Just get there money and ignore them.

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★ 5

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★ 5

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★ 2

This gym is way out the way.

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★ 5

I have been training with Jeff S., a personal trainer at Crunch, for over four months. He is an outstanding trainer who combines a personable demeanor with a client-centered approach to design workout programs that align with my personal goals, fitness level, and physical limitations. Each session is thoughtfully planned, and my workouts are customized to suit my specific needs.

Jeff consistently supports and motivates me to perform at my best. He celebrates my progress while offering constructive feedback that drives me to keep improving. As a trainer, he transforms the way I view health and fitness, empowering me to take charge of my well-being with confidence and purpose.

Thank you for being a great person and trainer!

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★ 5

Joining Crunch Fitness has been one of the best decisions I've made, and working with my personal trainer, Jeff Stewart, has been truly life-changing. Jeff has helped me lose over 40 pounds and continues to push me beyond limits I never thought possible. His expertise, motivation, and personalized approach have made every workout effective and rewarding. I feel stronger, healthier, and more confident thanks to his guidance. If you're serious about reaching your fitness goals, I highly recommend working with Jeff Stewart at Crunch Fitness!

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★ 5

Hi my name is Mitzi…I’m 60 years old and I was blessed to find a man of my dreams….who is currently a military man for 29 years and fit.

I planned a wedding for August which was about 4 months until my wedding 💒.

I brought this tight fitting dress that I needed to get in…..Jeff Stewart to the rescue!!!

Jeff Stewart is a current instructor at crunch fitness… He himself is a formal military man as well.

I began to see Jeff twice a week for Fitness training…. Every workout was really intense and what I needed. They are so professional there… They measure your waistline, your body, fat, and design a program just for your goals…

What’s nice is they have you rate your experience and you receive an encouraging statement of what you worked on.

At times I can be busy and I like the reminders that you receive.

Needless to say I looked wonderful in my wedding dress….

Thanks Jeff and crunch Fitness!!!!!

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★ 5

Crunch has everything needed for fitness goals. The personal training team is great. I highly recommend Jeff Stewart. He is very knowledgeable, experienced, and tough...but not too tough! Jeff tailors workout plans to the appropriate fitness levels and goals. He is kind but firm in motivating his clients. I have had several trainers throughout my fitness journey and Jeff is the best I have had as a trainer.

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★ 1

I will go because it is close to me 2 min
The management is not good
They are not open the place on time. Today 10.27.24 they should open 7:00 am
I wait one hour they did not open.
Not recommended.

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★ 5

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★ 5

Crunch Fitness Aurora is more than just a gym, it's a community. You’re greeted with a warm and supportive atmosphere that makes working out much more enjoyable. This gym offers top notch facilities and is perfect for beginners or seasoned athletes. Big shoutout to the General Manager, Chris, for always having incredible energy and commitment to the gym. He’s always willing to lend a hand, offer advice, or just provide encouragement. I highly recommend Crunch Aurora if you’re looking for a gym!

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★ 5

This is my second year being apart of crunch fitness. Very clean and friendly facility. Brandon Rios a trainer there is so helpful and encouraging. He makes it a comfortable place work out. You want to come back and work out

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★ 5

Honestly a great gym, it is also just a great community. When I first started, I felt like a noob. After a couple of weeks, a guy came up to me to give me pointers. He also introduced me to some great people at the gym who helped me out to this day. I love this group of people and I love this gym. Keep coming and don't quit. I believe in you.

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★ 3

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★ 5

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★ 5

I came to the Eola location to try the 7 day free pass and i think I loved this gym already. Friendly and inviting staff, clean facility and locker room. Overall I'm loving the atmosphere.

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★ 5

Great gym. Always has a machine open and Brandon is always very helpful

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★ 5

Brandon is the best! Great atmosphere and good staff make this gym the one for me!

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★ 3

Great gym, hydro table, tanning beds. NO SAUNA. Most Cruch gyms are advertised with a Sauna.

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★ 4

Brandon Rios was a great help! He helped me decide on what supplements I needed that would fit my workout goals! Great guy overall! 🦍

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★ 5

Monce & Lexy were very nice and helpful in getting my order done

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★ 5

Great Staff, Great Prices, Great Supplements. Imma be the new Ronnie Coleman so watch out!

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★ 5

I absolutely love going to this gym. The staff is super friendly and always making sure the gym is clean and safe for all their members 10/10 service always. The GM Chris is super friendly and goes above and beyond to help the members of the gym. He is always there to help with any questions I have or if I need any tips during my workout. I would HIGHLY HIGHLY recommend this location to anyone in the area looking to get their fitness journey started! Crunch has been a great gym for my friends and I for years now and I will never switch. Great equipment and staff. Very pleased with my experience here in Aurora.

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★ 5

Member since 2016. Overall, gym is clean and has everything one needs to get a full body strength workout at a good price. Manager and employees have been very helpful when needed!

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★ 5

Very clean and well maintained gym. They have a good selection of machines and plenty of classes available. Can't beat it for this price. Overall it's a pleasant experience compared to other more expensive places I have been to.

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★ 4

Hours are the greatest, they close early. Good Zumba. Good classes when they have them available. They need more classes

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★ 5

This place is awesome to work out at, I really like the environment, music, plus the weights are always clean and good to go! Cris Rusak, and his team at the front desk are amazing People, always helpful answering any questions I have, I definitely Recommend this place if you’re looking to get in a good workout

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★ 5

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★ 2

Opens at 5am but staff is almost always late. Management has been told but staff member continued to be 5- 20mins late.

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★ 1

The gym should be open right now but there is not a single employee in the building.

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★ 1

I was there for a guest visit, and had a bad experience with the front desk glasses guy. kind of uncomfortable, and weird because I felt like being starred down. very weird and uncomfortable. Will not be going again.

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★ 1

I hope they hire a more respectful person for the evenings.

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★ 2

Pros:
- The gym area and locker rooms are pretty clean. Plenty of disinfectant wipes throughout.
- Plenty of treadmills ellipticals, and bikes if you’re looking to focus on cardio.

Cons:
- My biggest complaint is that they don’t fix their (non-cardio) equipment. There’s equipment that’s been out of order and broken for months now. It’s already hard enough to find open equipment when it’s crowded.
- It can get really hot and humid inside during the summer.
- The parking lot needs resurfacing.
- Beware of hidden annual fees.

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★ 2

The place has gone down hill fast. Machines out of service for months. The water fountain broken for months. The place looks dirty especially the bathrooms and turf. The toilets are always clogged. The worst part is the AC is never on even when it’s 90 degrees. No wonder everyone went to VASA. Only stay here because VASA is too crowded and at least here I can use half of the functional equipment.

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★ 3

Not great

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★ 1

A big scam. They would charge 10$ a month for a few months and then suddenly would charge a big chunk of money on the pretext of yearly maintenance fee or some other name.

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★ 4

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★ 4

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★ 5

Been my gym for years and I’ve never had any complaints. The staff is amazing and super friendly. The assistant GM, Chris, has always helped me out and is incredibly personable. I even see him stop his own workouts to help any guests who need it, even when off the clock. The GM, Kamal, is awesome and runs the gym to perfection. I’ll never go to another gym!!

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★ 3

Few equipments are out of service for more than a month.

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★ 5

Kerri was super helpful and made it easy to signup

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★ 5

Love the staff!

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★ 5

I was looking for a gym in the area that could fit my workout routine. Adelina was very informative and provided me with options to accommodate my situation.

Awesome hospitality!

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★ 5

Very clean place, always can see staff vacuuming or scrubbing something down.

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★ 4

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★ 5

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★ 1

I do not recommend this gym. It’s overcrowded and you have to wait for machines. Cannot keep a gym bag on the floor yet rampant theft in the locker room. My air pods were stolen out of the locker room in January of 2023. Never came back but still payed for the entire year. As stated in the contract I singed. Cancelled the membership in December of 2023 yet still was charged another $49 annual fee price because “I didn’t cancel two weeks in advance” per Kamal the manager. They will make stuff up to charge your account. You will never get anything refunded since “that all has to go through corporate”. My wife & I both left due to this fact. Xsport was $14 a month for two years and way bigger everything. Go anywhere else!

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★ 5

Been going here since the day they opened. Never overly crowded and they keep up on their equipment. Very clean facilities.

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★ 3

Some of the equipment seems to always be broken. Not enough variety of machines, but it is fairly clean.

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★ 2

Nice staff. Gym doesn't always open on time.

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★ 5

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★ 5

Love this gym go almost everyday

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★ 4

At CRUNCH Fitness my trainer happened to be Erica! During our weeks of doing sessions together she showed patience, kindness and understanding. In-between our sessions she took my weight and muscle measurements. I found her advice extremely valuable and was able to add our various workout practices to my own weekly gym routine. I am thankful for her and her time assisting me and look forward to our next session.

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★ 5

Good gym for the price of membership. Equipments are in good condition , locker rooms are clean and staff is friendly.

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★ 5

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★ 3

Plenty of equipment. A few kids in the gym if you come around 3pm.

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★ 5

Go there regularly staff knows me if I forget my scanner and the equipment there is good

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★ 2

Lack of equipment, broken equipment for weeks at a time.

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★ 1

Worst customer service! The general manager told me to come in person and he will help me cancel the trainer agreement but when I got there he told me that they won’t be able to help me and they will still charge me for the sessions even if I don’t take the training session. When I asked him that why he didn’t tell me this over the phone he said it’s because he doesn’t have my correct phone number.

Which isn’t true because I have been calling them from my cellphone, they could’ve at least note that down. They are just there to take your money and waste your time.

They also have my husband’s information, so they could’ve easily reached out if they wanted to and at the time of our call the manager knew they don’t have my correct number still he didn’t bother to correct my number in his system.
They don’t have basic ethics to run a business.

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★ 5

Great gym and great trainers!! I trained with Kristin for over six months and it was such an amazing experience! She is very knowledgeable, flexible in working with your schedule, and a great motivator. She creates comprehensive workout plans so you can keep pushing towards your goals even when you’re not in an active session. The workout plans she creates are very customized, have a great variety of movements, and are designed for sustainable progression. She is always looking for feedback on how she can best support you on your journey and will adapt workouts as needed! In addition she is also very great to work with, super personable and made sessions fun and enjoyable, would HIGHLY recommend!

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★ 5

Erika is a fantastic trainer - I highly recommend her. Equipment and machines are good and although it can be crowded at times, overall that doesn't hinder one's workout. Great value for the price paid.

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★ 5

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★ 4

Crunch is a modest gym but very affordable. Lots of bang for your buck! For me the location can’t be beat - it’s a 3 minute drive from home. After a long hiatus from working out I starting working out with Alysia. She is a phenomenal trainer. Very flexible, engaging and takes her time to get to know what I need and prefer to do during workouts. With her help I established a new routine but learned so much about equipment and ways to workout on my own at home. 5 starts for my trainer and 3.5 for the gym and facilities. I do agree that there are times where there are a lot of kids and that can be distracting but to be fair an affordable gym of this size is going to be haven for young folks. Overall I’ve had a great experience. Thank you so much!

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★ 5

Kristen is the best trainer! Knowledgeable, encouraging, punctual, and very adaptable to my needs. The gym is clean, organized, and spacious. I love everything about this place, especially the hydro massage bed. I highly recommend it and Kirsten as your future trainer!!

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★ 5

Kristen is absolutely the best trainer at Crunch. Very personable but challenging. I look forward to our every workout.

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★ 5

Super awesome place to work out with great trainers! Kristin is fantastic trainer! Super friendly, flexible, knowledgeable, and encouraging! I highly recommend her if you want to reach your goals and make a friend at the same time!

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★ 5

My trainer, Kristin, is amazing. This is my first experience with a trainer and I'm really pleased. She works with me to address the things I want to work on and pays attention to the areas that are painful for me. She customizes my workout for an allover effective result. And the best thing is I feel great after the workout. I highly recommend using Kristin's services.

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★ 5

I’ve worked out here pretty much my whole life, and it’s been an amazing experience through and through! The staff have always been super supportive and on my side. They explain everything thoroughly and don’t leave you confused at all. They remember names and goals, and are really personable.

Kristin is an amazing personal trainer as well, giving new and different workouts while also pushing you as well. She makes you feel really comfortable, and cares about you as a person as well as your fitness goals. 10/10 definitely recommend her for any spot in your fitness journey.

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★ 5

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★ 5

I would like to say thank you to my personal trainer Alysia. She is an amazing trainer who helped me a lot to fulfill my cardio requirements.

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★ 5

Crunch is a great place to workout, and I have an amazing trainer—Alysia—who helps me make goals and achieve them. So happy with this gym! Tons of machines, free weight options, nice people, classes, and kept clean. I highly recommend it!

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★ 5

Nice

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★ 5

I’ve been working with Alysia for some time now and i’ve never felt better! She is a great and attentive trainer.

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★ 5

Alysia is a fantastic trainer. She has worked with my daughter and I. We have seen great results from her coaching and motivation.

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★ 4

Place where you can kill your stress.

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★ 4

The gym has all the free weights you need to get the job done. But if you can put up with the tons of young kids under 18 working out, hanging out in large groups and the parking lots grand canyon craters all over, overall it's a good gym.

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★ 1

This place has turned into a dump and a playground for after school teens. The staff has no clue how to operate/manage a gym and they let these kids who have clearly never set foot in a gym, do whatever they want. Hordes
Of kids hanging out on/around the equipment so no one can actually work out. This place has become a joke. Anyone who actually wants to workout, should pay a few bucks more and go somewhere else. There are several options in the area. Those who are looking for an after school daycare for their kids, this is the place for you.

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★ 2

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★ 4

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★ 1

Don’t come to this gym by far the worst I seen

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★ 5

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★ 5

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★ 4

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★ 2

It okay I like that it next to McDonald’s but I don’t like the machines they can’t carry my valumpuous fat rolls period 🍔😀

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★ 1

This place is a scam. They would lure you into signing a long term membership and then misguide you so they can keep charging you. My one year membership was up for renewal and I specifically called them to cancel it. I was told to call on a specific day and when I did they told me there is nothing they can do and that they would charge me for another year. What a trap. Don’t even consider going here.

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★ 3

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★ 5

I love their evening group session.

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★ 4

Has everything you need and environment is friendly. The only big issue is there are many young members who don’t re-rack their weight or wipe down the equipment after use. This should be more strictly enforced and is bare minimum etiquette.

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★ 5

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★ 5

Clean facility, friendly staff, tons of space and equipment.

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★ 5

I’ve been told by several people to ditch planet fitness and come join crunch especially the aurora location since it’s closer to my job I can go before or after work… so I spoke with the gm Kamal to further assist my workout needs he explained to me a plan and made me feel for one welcomed and it’s definitely a better deal…will be considering joining them and canceling my membership with planet only because the manager was informal and the travel is more convenient.

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★ 5

The customer service here is great! There is always someone willing to help with any issues or questions I have. The GM manager there deserves all the praise! All around a great new gym home if you are in need of one!

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★ 5

My aunt had an awesome experience here. The facility was very clean and well kept. The customer service was absolutely amazing. The manager was was also very polite and happy to assist as well.

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★ 5

Staff is super friendly and always helpful and the gym is always clean. Great place for any one looking for a new gym at any experience level.

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★ 5

Been coming here ever since I was 17 and felt like the staff genuinely cared for their members and keeping the facility clean.

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★ 5

Crunch Fitness Aurora is such a great spot to workout. It has all the equipment you need, not to mention the amazing staff and trainers. Everyone there is always so friendly and welcoming. I’ve been going here for over a year now and have never had a problem. I also do personal training sessions with Kaitlin who always pushes me to do my best and try new exercises that have allowed me to improve my fitness journey. Overall, amazing place for everything you get, while not having to pay a fortune for a membership.

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★ 3

Not the best not the worst nice gym atmosphere but some people are rude when you go here to workout.

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★ 5

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★ 3

I decided not to go into a membership with this gym after trying it out for the first time. I like the fact that they have a variety of classes but the gym space in general is ok. Not enough cleaning material stations to encourage people to clean the machines after use so it’s a little unkept. Also, there was a promotion going on during the time I visited for a $1 enrollment fee instead of $49, the young man at front desk tried to sell me on the full membership price for like $80 bucks! No thanks. Looks like there are cancellation fees here too.. something to be aware of.

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★ 1

The only plus I have if I choose to go to this gym is it takes only 2 min to drive there. But the crowd is unruly. Not decent gymers. They don't have enough plates and ez bars. They don't have enough leg press machines. Also the look and feel is gloomy and it was stinking in there. On top of that read a lot of reviews that they keep charging you even when you quit. So I will not recommend it.

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★ 1

Avoid bringing your dollar here! This people are rude and aggressive and will send you to collection for money that you do not actually owe them!
Seems like they are running some sheme here.

Full storry bellow:
Last winter, while on a walk around the neighbourhood, I had a (bad) idea to sign up. I wasn’t really intending to go to this place but decided to $25 a month is not a lot of money to support my local gym and to make sure I contribute to local business striving.
They where charging my credit card on a regular basis and I even forgot about this, until one day they started harassing me with phone calls (3 times a day, 5 days a week!) demanding further payments. I told them at that point that I am not using their services and do not plan to do so in the future and asked them to stop any further calls and charges. Which they declined to do untill I payed them whatever amount they thought that I owed them at that point, and they will keep adding to my bill indefinetely until I actually pay.
I only signed a month to month contract and was not under any obligation to pay them.

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★ 4

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★ 5

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★ 1

It is true what most reviews are pointing out. While gym is great and while you have no issues then its good but as soon as there is a problem expect to jump through hoops to get it fixed. I was given wrong info and charged $90 that i then requested a refund and was told that it will be processed. After multiple attempts and weeks asking about it, still no refund. I got tired of this and canceled my membership. Month later still no refund and on top of that they charged my bank again. I am disputing with my bank since at this point they are stealing my money. Shame

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★ 5

Great gym, no judgment, no one push sails of programs, I get to work out in peace. Great and friendly staff too. 👍

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★ 5

Update 07/08/2022 love everytime I come to visit and they make me workout we come here!! Thanks for allowing me to enjoy y'all great gym??

Great gym here visiting from NC with my boy n his wife. Be able to use a guest pass these few days n it been really great

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★ 5

I can’t wait to go to this gym because of Aidan!

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★ 5

Aidan was super helpful, gym energy was fun!

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★ 5

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★ 4

It's a medium sized gym with what you'd expect from that. Nothing wrong but nothing exceptional.

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★ 5

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★ 5

This place is a great mix of planet fitness and a hard-core gym

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★ 4

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★ 1

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★ 3

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★ 3

If you are looking for fitness classes..good place..have variety

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★ 5

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★ 3

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★ 4

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★ 5

Top Gym💪💪

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★ 1

They talk about policy when I saw 10 year old at the gym bringing in guest and the manager lies to me saying that be told my the 18+ policy for the guest when it was the 1st time Also NO ONE WEARS MASK!!!!

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★ 5

Great atmosphere

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★ 5

Friendly staff, good equipment

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★ 2

Used to go here yrs ago, but people weren't wiping machines down even before COVID. Shut down happened and I'm no longer going since a gym is one of the highest risk places to catch the illness. It's been over a year that I've stepped into this facility and I'm getting texts and calls bothering me to renew my membership even after telling them over the phone I'm no longer interested.

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★ 1

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★ 1

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★ 1

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★ 1

They wouldn't let my little brother go in the gym because the 18+ policy but there always kids at the gym the manager was dishonest with me and rude I canceled my membership

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★ 1

Did not provide information as they claimed to. They need to provide all information at the beginning

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★ 1

I called because I was charged 37$ after i cancelled when i was told no more charges, they also took two payments out and tried telling me only 1 payment came out and then charged me an additional 15$ for a late fee when NO payments were late, when i asked to speak to a manager regarding my payments she said they have no manager, the girl over the phone was very rude and kept saying , nope, no, no when i asked if there is anyone else i can speak too. this is my second time cancelling my membership because of the charges.

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★ 4

Super nice employees, and decent equipment. Not a lot of squat racks though.

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★ 5

Well I am only the janitor, but it's still a great place to be in

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★ 4

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★ 5

I’ve been to many crunch gyms, this one is definitely an older one but quite spacious. I usually go in the morning 6-8am and it’s never busy which is great, equipment is always available. Access to wipes, and locker rooms(men’s) is always clean. Yes, some people don’t wear masks but I keep mine on... so it doesn’t really bother me. To clarify the majority to wear their masks. Staff is friendly enough so I’d recommend.

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★ 5

Great gym, good size, clean, not crowded. Good place for free weights, cardio machines, free workout in 30 yard open area. Have not tried the classes. Good bargain price.

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★ 1

I have to rate it 1 star for now. I hope to change it soon.

Everything about the place is great: the equipment, the quality, the cleanliness. Except that more than half the people in there aren't wearing masks properly, if on their face at all, and there is nobody reinforcing it past the front desk.

Now, I can't point my finger at a teenager working behind the desk for not standing up to one of their peers. I would be intimidated too.

I hope they put dedicated hours in place for only those who are vaccinated and need to show a card. If not, then I'll be looking to go somewhere else

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★ 5

Amazing staff couldn’t say enough about them.....
10 out of 10 great job👍

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★ 1

Employees don't show up to open the gym on time. Don't go here. It's a joke.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Evening everyone, I would like to say the staff in Aurora were Very Profesional but shoutout to the main man who helped me out which was Pete. Outstanding character, guy I would personally have a beer with. Never met the guy before and it was a great time talking to him about sports, injuries, and training. Only thing missing at Crunch is a Hack Squat machine.. other than that, solid place.
Pete is the man to ask for.

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★ 1

I decided to go back to the gym despite covid. Before I renewed my membership I wanted to check out what new protocols were in place first. NOTHING CHANGED! I passed by brightly highlighted boards that said stuff like 'masks mandatory' and 'safety first!' only to find half the gym with masks half on or not on at all. There were no new disinfectant stations to wipe machines down but noone was wiping down stations anyway. I complained to the manager, he thanked me for letting him know and said he'd look into it. The gym is not that big, he could have literally turned around and 'looked into it' from the front desk. With plenty of staff on hand there was no reason for this irresponsibility. I wouldn't go back if they paid me now. It's not worth getting sick when other gyms are at least doing the bare minimum.

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★ 5

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★ 5

Clean, nice gym. Has a lot of equipment. Good time

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★ 5

Amazing Customer Service! My account was accidently sent to collections due to a clerical error. I received the collections letter in the mail today 01/11/2021. I went over to Crunch in person and spoke with the Manager Pete Williams, who went above and beyond to service my needs. Pete was attentive, listened to my concerns, and was able to provide information about the clerical error. Pete took it upon himself to call his boss to explain the situation and remedy a solution. Pete was apologetic and took ownership of the situation, even though this clerical error was not even his fault. Pete is a Rockstar Manager. I am so thankful and grateful for Pete. Once I am fully healed from my back injury I will be a member of Crunch Fitness again. Thank you so much for your time today Pete! It is people like Pete who make this world a better place! God Bless you Brother. -Joe

Source: Google

★ 4

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★ 5

Great gym, not very busy in the morning right when they open.

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★ 5

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★ 5

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★ 4

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★ 5

Open to the public and I would recommend this place to friends.

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★ 5

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★ 1

I belong to Christ had a different state. I’m in town visiting family and I’m going to the gym. I have never seen so much the parkway. My favorite machine is the elliptical. The ones they have do you not even pause to let you flip from going forward to reverse. It also turns out it resets the second you stop and there’s no grace period. I have worked out for over 20 years and I have always loved an elliptical and I have never in my life had so many problems! This is extremely disappointing. Also my gym in another state due to corona does way more to try to keep it clean and this Jim has done nothing ever since this pandemic from what I can see. Extremely disappointing!

Source: Google

★ 5

Really great Facility: very clean and the staff is friendly. Lots of free weights and cardio equipment. They usually have classes as well, but at the moment due to Covid 19 they are postponed. I love the hydromassage after my workouts. I highly recommend Crunch Fitness Aurora to anyone who wants to stay fit and healthy! When you go there ask for Keith. He will help you to get on the right track on your fitness journey!

Source: Google

★ 1

I joined Crunch Fitness because it was close and offered cheaper membership options than several other gyms near me. There were problems from the beginning. The level of membership I signed up for allowed me to join classes. After four weeks in a row of arriving only to find classes being canceled without notice or being told 'the trainer isn't present,' I decided to lower my membership just to general gym use. Then the billing issues began. It took several rounds of calls and physically having to stop in to resolve the drop in pay for my membership (literally weeks to correct). Fast forward to after the shelter-in-place restrictions lifted and gyms were allowed to reopen, I called requesting that my membership canceled once I noticed billing had resumed (C.F. had charge 2 monthly fees and their annual fee). The manager refused to refund anything even when I asked only for the annual fee, not monthly fees to be returned. He told me to give my 'time' I purchased to someone else to use on their behalf. After I indicated that I would leave reviews for Crunch Fitness and my experience with them, the manager then claimed I was trying to 'Black mail' him. I would not recommend this company.

Source: Google

★ 5

Clean, plenty of sanitation stations, good variety of equipment, never too bust when I go, haven't had gym junkies mansplaining my workout to me yet which is a plus

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★ 4

Nice place. Had a few things that needed repairing that took a while but for the price and quality, no concerns. I do wish it had WiFi though, but other than that - does what I need it too.

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★ 5

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★ 5

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★ 1

They do have a lot of hidden fees and tricks so be careful also they will never admit to being wrong no matter what the fee is it will somehow be your fault.

Source: Google

★ 3

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★ 1

If I could give no stars I would. I purposely signed up for the membership with no contract. When I went to cancel my membership I went in and was told the manager was busy signing up other people. I was given an email and told to email him. He sent back later that day or the next that my membership was cancelled. SURPRISE!!!! 2 weeks later and I'm still being billed. Went in that day and finally spoke to the mysterious manager and was given the old nonsense about having to cancel a certain period before being billed again but of course was never told any of this before. The shadiest part is that there is no corporate service phone number!!! If you have an issue, you have to deal with the people who cause the issue in the first place. My next step is contacting the Better Business Bureau. Stay away from this place as it's just another shady gym!!

Source: Google

★ 3

The place isn’t bad at all. Typical. The only thing that has not been consistent has been the customer service. Dull and often times less than friendly front desk. Otherwise the gym is basic & functional. Management is very friendly!

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★ 2

No one at the desk to answer questions. Looked like it could be fantastic, but 2 attempts for information with no service.

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★ 5

Mui buenas Lla tengo casi el año llenado ahí con mi ijo y es Mui buen lugar para aser ejercicio

Source: Google

★ 3

Nice new equipment but the place shut off every last light on us at 6:55 pm on a Saturday. No warning signal from anyone over any speaker. People kept working out trying to finish their reps in complete darkness. What sort of gym closes at 7 on a weekend? You won’t keep customers doing strange things like this.

Source: Google

★ 5

Great yoga instructor

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★ 5

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★ 5

I really like this facility and the yoga classes are amazing! Love both the instructors Madhu and Christa, and I am so glad that these classes are offered almost everyday!

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★ 5

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★ 1

Once I cancelled, I was having debt collectors call me for $50 dollars from Crunch Fitness saying I owe them from my account. I have been in contact with Crunch and was told when I went in to cancel that I already had cancelled and everything was taken care. However, to my surprise a bill was being racked up in the mean time. Crunch has told me they would take care of it; a month later I Had gotten nothing from anyone at the Gym regarding their “billing department” taking care of their mistake.

Source: Google

★ 5

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★ 5

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★ 1

I got charged 50 dollars after canceling my membership and I called the place to talk to them and they were laughing at me and giving me rude attitude the whole time on the phone. I asked for a manager but told me no one was there. They were so rude and laughing at me

Source: Google

★ 1

Are very bias against people who use insurance programs to join. Front desk attendant was rude and dismissive. Will not be returning.

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★ 5

Stop by every time when I’m passing Illinois or leaving. Great place to work out. Very clean and environment is very friendly.

Source: Google

★ 4

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★ 4

Bruh this place lit but like they revoked my free membership after a month so kinda upset but I guess paying to go to the gym is normal so eh I guess

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★ 5

Nice gym friendly staff and variety of machines . I’ll be there again

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★ 4

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★ 4

Good relatively cheap no Wi-Fi loud

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★ 5

Mui atentos y responsables se los recomiendo

Source: Google