★ 5

People are nice. Classes are great.

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★ 5

A good place to go

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★ 1

Service was absolutely horrific, front desk was as helpful as bag rocks, very disappointed never popping out again, would give 0 stars but can’t.

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★ 1

I called the night before I went to the gym with me and my friends. I called the night before to ask if we were able to play in open gyms and buy a day pass even if we are 15 and 16 years old. They said on the phone that as long as we are above 11 years old, we can get in by ourselves and didn’t need a parent. Got to the YMCA and they told us that we need a parent to sign the waiver, which is understandable. They need more informed workers that don’t make us have to drive an hour to pick everyone up then go to the gym, just to get turned down, very disappointed.

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★ 5

Its fun to stay at the Y.M.C.A.

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★ 5

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★ 1

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★ 1

Terrible service. You pay full price and will not get what you pay for. There are service issues there, never stops. Highly recommend any other ymca. Avoid this one. The staff and management is the issue and what a shame to since they have great equipment and cool stuff. Always adding more. But the staff/ management... NOT worth the shiny new things. Highly recommend going to a different one.

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★ 1

Have had problems over the years, but this one takes the cake. Our school plays volleyball there. Tonight's game had an 7ft 10inch net for the Junior high volleyball. Not even sure you should count a game with a net that's not in regulation size. On the way out I asked and was told by the 3 front desk attendants that the net couldn't be lowered to the height it is suppose to be to be in regulation, because the system it is on, is broken. I asked when they will get it fixed. I was told they have to get a new system. Wow. Doesn't sound like anytime soon! How can they charge full rates and breech contract like that!? The staff was so relaxed about it too. Unreal!!!

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★ 5

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★ 5

Good, clean facility. Still need to check out the pool.

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★ 5

My experience with the stairlift installation went smoothly and professionally. My technician, Allen was friendly and helpful.
The installation took about three hours. I would recommend Mobility to anyone interested in a stairlift!

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

Отличное место.
Бассейн,тренажёрный зал,сауна
Все входит в стоимость

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★ 5

Excellent, clean, well-equipped, and super friendly staff.

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★ 1

THEY NEVER STOPPED CHARGING ME!! I cancelled swim lessons in August 2024 and they continued to charge me every month. I called, emailed, and showed up in person, and was always told either I was cancelled or that someone would call me (no one ever did). After FIVE chargebacks from my bank and BLOCKING them from charging my card, I am still receiving automated calls that my payment has not gone through. When I call I'm told they are working on it. Absolute joke. You can find many other reviews with similar problems, wish I had checked first.

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★ 5

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★ 5

The community is Garbo but it doesn’t have much camps taking place so ye is tough 💪

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★ 5

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★ 1

Every experience is worse than other Ys.

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★ 5

Great place great staff Thankyou for having me

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★ 5

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★ 5

It’s awesome very friendly

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★ 1

Nothing has changed as far as hiring rude employees. I withdrew my child from childcare. To many problems with staff. And they close super early on the weekends 4 and 5 when they know peoplewant to workout and play basketball. They used covid to change the hours and never changed them back. They also went up on their membership by $20 yet nothing has been updated inthe facility. Example showers, why are we sharing showers with 15 gnats? Why does the shower curtains have rings but not attached to the curtain to close? The classes are good when they're not canceled. So more more with no improvements, except to make a payment but charging more money. disappointed!

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★ 4

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★ 5

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★ 5

Great clean environment for all activities to stay in shape

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★ 5

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★ 5

Great space to work Out!
🏋️

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★ 4

Good place to work and play balls, but the floor need clean better. basketball court Too slip

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★ 3

I have a few complaints.Firstly, I like to shave at the club.It is very difficult to do so because all the faucets in the sinks are programmed on water safer mode which makes it very difficult to shave.Atleast have 1 or4 faucets on regular mode. Secondly the children are out of control.

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★ 5

Love it here

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★ 5

We have been members for over a year and we love it here. Our kids take swim lessons (which have been wonderful), they love the kids club play room, which gives us a chance to work out or even take a minute for ourselves. It's been a great place to go expend some energy when the weather isn't great. We even had our daughters 3rd birthday party here and had a great time. The kids had a blast and the adults even commented on great everything was. It reminded me of birthdays when I was a kid. Simple and relaxed. We are making great core memories with our kids at the Y.

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★ 1

Mop your floors…

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★ 5

Great YMCA in Downers Grove. This was a fun and safe Halloween event. Thanks to everyone who participated in the trunk or treat!

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★ 5

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★ 5

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★ 5

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★ 5

Great family atmosphere, very friendly staff.

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★ 5

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★ 4

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★ 4

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★ 3

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★ 5

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★ 5

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★ 5

Been a member for almost my children's whole lives here. I think that's endorsement enough. Love their training and fitness experts at this location.

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★ 5

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★ 5

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★ 5

Has changed alot in 30 yrs

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★ 5

Great family friendly place. Awesome staff.

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★ 5

I really like the opportunities here and have found the staff to be excellent! However, I didn't see the need for fewer more expensive TVs.

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★ 5

Great fitness facility for a family and community.

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★ 5

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★ 5

Friendly and helpful staff, clean facility!

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★ 4

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★ 5

It's helping me with circumference , I just wish they had a cigar lounge.🤣
Great staff , no wait for the equipment. Look forward to every visit. I'm 67 , a stroke victim , and the place motivates me. I now put in 4 miles a day + weights.

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★ 5

I really like the pool and gym, everything is clean. There is a playroom at certain hours, you can leave your child to play sports. Good price

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★ 5

The front desk staff is friendly, the price is reasonable and it’s an unpretentious, relaxed atmosphere.

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★ 5

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★ 5

Great place to work out, plenty of things to do with a lot of space and an indoor track.

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★ 5

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★ 5

Friendly, helpful staff.

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★ 3

Great staff who are very friendly. For the price they offer the best amenities in the area. Pay more elsewhere and get more. They are updating but strength training equipment is not maintained and kept up well. Youth / young men playing basketball often vape in facilities, play loud and vulgar music, and are given not even a wrist slap. The pool availability is not ideal. Still I wouldn’t go to any other local gym for the same level of satisfaction. They just need to keep the C culture in force here as much as nation wide.

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★ 5

My kids and I love this location. The staff are always so nice and helpful. Not to mention, they keep all areas nice and clean.

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★ 5

My friends and I meet at this Y weekly. The staff is always friendly and helpful and the basketball courts always have something going on.

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★ 4

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★ 5

Clean, well maintained facility. Used this facility for a large group fitness event and nearly every room was utilized. Looking forward to our return.

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★ 5

I’m from Out of state and have used this while several times when visiting family. The staff is extremely pleasant. The pool is Sparkling clean. The locker rooms are swept and wiped down continually. I saw a woman doing it every time I was there. They even have a spinner for your swimsuit so it’s almost dry immediately.

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★ 5

This place is awesome. It’s really big and has a whole lot of gym machines, basketball and volleyball courts, run track, swimming pool!! Love it and it is so clean and cozy!

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★ 5

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★ 5

Family friendly ❤

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★ 5

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★ 4

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★ 4

Very nice, friendly staff.

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★ 5

Pool, yoga studio, zumba, weight lifting, cardio, gym, basketball, pickleball, so many options. I used the pool most of the time. The lifeguards are good and staff too!

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★ 2

On Saturday’s, Carmelo constantly runs his class late, Causing the class I attend to start late. Management Please advise him.

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★ 5

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★ 3

This used to be a nice place but they need to update the showers.
It is incredibly dirty in the family showers with so much hair. Their was poop found in one of the men’s lockers.
The pool isn’t really clean and the lifeguard there is a bit intense.
The equipment here is nice but there strict on teens using it. Their is a rock wall but it is not open all the time. Under the rock wall there are some cushions for gymnastics which is a nice touch.
The basketball courts are great along with the small track field installed.
The daycare they provide is nice but is not open all the time.
Overall 3/5 I just think they need to update the shower system so people make less filth.

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★ 1

Got kicked out of the YMCA for being Hispanic with my family after we were told to have a good time in the pool we were told to get out because the pool side where we were at got dirty so the logo told us to leave the pool

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★ 5

Lovely place

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★ 5

We were in town on vacation for a few days and my sons wanted to play basketball. I contacted the office and Laura was so inviting, pleasant and helpful. We spent some time with Kareem on the basketball courts. Every person we met was friendly. I highly recommend this YMCA!

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★ 5

They have excellent programs especially for children. Highly recommended for after school care as well as summer day camp! My children have never been picked up without telling me what an awesome time they had along with naming all the various and unique experiences they had that day! Highly recommended!!!

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★ 5

Everything is very clean and the staff is efficient and courteous.
P.S. Please stop sending me these e-mails.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Love this place! It doesn't have the shampoo and deodorant like Lifetime, but we love the pool here. It is also easy to get on the machines and they have what we need, from treadmills, to weight machines, to free weights. They also have an area we can play badminton if we bring our racquets. Staff is very friendly and helpful.

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★ 5

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★ 5

Great atmosphere! Lots to offer! We took a tour, the front desk is very helpful. Laura answered all our questions- we’ll be back to sign up!

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★ 5

I’ve been a member for a few years now, this location offers everything! The front staff is amazing! I’ve had my neighbors and friends join…. We all enjoy the Y! Highly recommend!

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★ 5

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★ 4

Nice place to bring your child for so much for them to do. My 17 year old nephew loves to play basetball.

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★ 5

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★ 5

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★ 5

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★ 5

Very good place to work out or play basketball. Very friendly place that normally isn't too busy.

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★ 1

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★ 5

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★ 5

very friendly staff!
Everything is clean.
This is great place with great management!!
I use the pool a lot
Ymca's are great in many towns!

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★ 5

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★ 5

Great facility for kids and adults alike. My kids love the play room while I get to enjoy the variety of fitness classes offered. We also love using open swim especially during the winter months. Staff is always so warm and welcoming and facility is clean. I’d highly recommend!

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★ 5

Do yourself a favor and check out the Y! I honestly cannot overstate how much the membership there has benefited my family.

I watch my 3-year-old son everyday from 2pm onward, after work. They have a kids zone that he now refers to as "going to play with his friends" and without fail, asks for daily. From 5pm-8pm M-TH, he gets to play, I get to workout/have some time by myself to destress from the day.

His social skills continue to improve, he is wonderfully taken care of by the staff at the location and I enjoy the obvious health benefits to both of us, from the increased time spent active.

Very affordable, and since my son is 3, being a member helps reduce the cost of him going to Preschool, there. All-in-all, this location is a clean, well-ran facility that I am very glad to have in my community!

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★ 5

The Y has been a great facility for our family to exercise and also interactive with our community. We've raised our kids at the Y in a safe and fun environment which will always be part of fond memories.

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★ 5

Clean facilities, pleasant staff, and a rotating cast of friendly members make this location an easy choice. Best Y in the area as far as I'm concerned!

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★ 5

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★ 5

The staff was incredibly helpful and very pleasant to interact with! I would highly recommend this location

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★ 1

Parents beware: we signed up for what we thought was 3 weeks of swim. When the 3 weeks was up we emailed to cancel. 6 months later found out they were still charging me a monthly fee. When I asked for a refund they then said I had requested to cancel swim but never canceled my participation pass. I'm so confused and so sad. I have long supported local YMCAs. Avoid this one. Our experience with feeling scammed feels a lot like what's in these other reviews. We won't be back.

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★ 5

Lots to do for adults and the kiddies. Clean and reasonably priced.

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★ 1

Stay away. Several other reviews show a similar experience to mine: they will take your money without giving the services promised.

We joined in mid-August and signed up our child for swimming lessons. I was charged for lessons for August and September at that time. Shortly thereafter, they announced the pool would be closed for the entire month of September. No extra notifications were sent out to swimming lesson families about how the pre-payments would be handled. So, I requested a refund for September lessons since the pool will be closed, and I was told it wasn't possible and I could consider the money a "donation" to the YMCA.

WHAT?! Such a scam to charge people for services you can't provide and then refuse a refund! We also canceled our overall membership due to several reasons: horrible experience for child's first swimming lessons, many showers don't work properly in the family locker room (broken lights, broken shower handles, no hot water), communication is horrible and it's hard to get a hold of anyone, and anyone in the building seems to be able to charge your credit card, but no one seems to have the authority to issue a refund.

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★ 5

Been a member since 1998 and I love everything about the Y.
Staff is knowledgeable, friendly, like family.
I gained control over my overall health, well being and fitness and I attribute this squarely with the Indian Boundary YMCA! Love it!

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★ 4

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★ 5

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★ 5

Friendly staff, clean facility

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★ 5

I've been a member at the Indian Boundary YMCA a while now but didn't start visting regularly until this summer. The facilities are always very clean and organized. I primarily use the weight room, and machines, it's a nice layout and I almost never have to wait on equipment. The staff are very friendly and remember my name when I come in, and the other members are very nice as well - willing to spot or work in on sets.

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★ 5

Clean and great place to play basketball and workout

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★ 5

Joining the Indian Boundary YMCA has been one of the greatest decisions I’ve made growing up in Downers Grove. This place is the definition of community and great people of all ages. I’ve been a member at places like Xsport Fitness before and there’s not really a feel of comfort and community. I’ve made so many great friends growing up through the YMCA environment and they really do offer a wide range of things. I started there just to exercise. Soon I picked up basketball, lifting with the nice trainers, swimming, the offered classes, etc. They even have great summer camps if you have kids. The very welcoming environment is great for beginner exercisers and you’ll feel welcomed with open arms. Even for more advanced people, they have a great facility. The holiday parties they have, like Halloween for the kids, are always a great time too. You can’t go wrong here.

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★ 5

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★ 1

Cancelled our membership back in March. It’s now been 3 months — and they’re still charging us. We’ve been in person. We’ve phoned. We’ve emailed. First we were supposed to talk to “Dave” and then to “Rudy” and no-one seems to be able to cancel our membership or refund us the hundreds of dollars we are owed.

Stay away.

Take your kids anywhere else.

This place is operating a fraudulent operation and they *will not* stop billing you.

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★ 5

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★ 2

Affordable yet failing to address activities for ages 13-16
Old pool, nice group classes, outdated Poor marketing efforts to develop. We need a rolling skate rink !!!

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★ 4

Nice pool and good variety of exercise options. Some of the weight equipment is a bit old

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★ 5

Blood donation was great and organized

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★ 4

The set up is good for multiple sports.

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★ 1

No mention when signing up, they require masks and vaccination. I had swim lessons when I was a kid, was trying to put my 6 year old in swim lessons. They lost a lifetime customer. We will never go back, even if they reverse their ridiculous policy.

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★ 5

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★ 5

Family swim is so affordable and such a great break from the weather. Keep in mind you do have to show proof of vaccination for anyone if age to enter. Right now that means 5 and up.

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★ 1

The pool smells very strongly and is not conducive to anything other than lap swimming. While kids are really not allowed almost any place but the basketball courts, it is still somehow allowed for people to blare highly inappropriate music in the only court with short hoops.

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

Not busy ,

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★ 5

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★ 2

They need new rim nets , to clean the backboards, an a rim is bent , floors are also slippery

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

The staff is always friendly and helpful.
The facilities are always clean.
There are plenty of programs to satisfy anyone's needs.

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★ 5

Lovely library

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★ 4

Will start going to the gym more often again because it has been over two weeks since I received my second shot for covid-19.

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★ 5

Very happy the facility is available for use and safe

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★ 5

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★ 2

Dangerously crowded. Filthy locker room. Never again! Too many wild unsupervised children. Throwing basketballs everywhere nearly hit my head. I cancelled my membership after 1 visit.

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★ 5

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★ 5

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★ 1

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★ 5

I've been a member for years. I work with Trainer Donna Barrett, she's excellent. All of the staff are professional and helpful. The equipment is high quality and the YMCA is doing an excellent job cleaning. Anytme I've been working out, everyone is cognizant of using sanitizing wipes before and after using equipment.

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★ 1

Would not accept membership from another Y. Asked me to pay $10.

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★ 5

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★ 5

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★ 3

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★ 4

Enjoyable with some caveats.

There was a great swim program for our kids for the past 5 years- great teaching staff our kids enjoy and good lessons. However, ostensibly "for competitive reasons" they recently changed the swim scheduling to monthly instead of by session (Spring 1, Spring 2, Summer 1, etc), and if you have to drop for a period of time, you end up waitlisted for the more desirable times. So in order to get and remain in a popular timeslot, you have to be locked in. Not a fan of new system- I thought the old "per-session" scheduling system was actually an advantage over the competition that charges monthly.

Staff is friendly and helpful in my experience. Gym, track, courts, classes are good, sometimes crowded or closed for special events- to be expected. Wish they still had the toddler basketball hoop and still provided basketballs (now it's BYOB) They also gutted a very popular toddlers padded play area, maybe for other uses that I haven't seen. Final gripe is that now First Student uses the middle section of the parking lot for over a dozen of their vehicles, which adds to the restrictions in parking for Y members, especially on weekends when the facility, school across the street, and fields are jam-packed for sports activities.

Edit March 2020: upgraded a star because basketballs are now available, and swimming has proven to be accommodating with monthly scheduling.

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★ 5

I love the Indian Boundary YMCA in Downers Grove and I love working with my fabulous trainer, Marty. He is very knowledgeable and inspiring.

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★ 5

Nice place for relax and therapy for anxiety.

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★ 5

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★ 4

I really do like this Gym and I wish I could comfortably give it five stars, but the fact that it took the person signing me up over an hour and a half because of her lack of computer knowledge is just... really sad. I am sure their internet had to be partially to blame, but the women taking care of me needed to ask for aid every five minutes and it got to the point where her co-workers were visibly annoyed with her.
The poor women is so nice and sweet and they were all very nice, but if the person signing people up for your gym can’t even figure out how to type with more than one finger... please, for goodness sack, give that job to someone else. Computer literacy should be a qualifier for a position based on a computer, I am sure the darling women has other strengths they can put her on.
I also wish they had a hot tub, so they lose half a star for that and they lose the other half for not better utilizing their available resources. Aka, having someone else who is more computer literate run the sign up counter.

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★ 1

The so called Director of the afterschool program Jennifer acts different towards minorities kids and staff. Oh yeah ALL THE AFRICAN AMERICAN AFTERSCHOOL STAFF QUIT except 1 who was recently let go. Although this Director has been reported repeatedly by multiple parents and to no avail her behavior has not changed. Bad management make good employees leave... Make sure you talk with your kids about their day no matter who they're around. The front staff is great except K. Their hotline is a joke. Thats their to fix their lies if you report them. And yes at least 2 parents have called DCFS on this YMCA.

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★ 5

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★ 4

Amazing activities and service but sometimes not as clean.

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★ 2

So today I receive a letter from this new Executive Director of the Indian Boundary YMCA informing me that my membership through the Silver Sneakers program is being cancelled. Silver Sneakers is a program to benefit Senior Citizens through paid health insurance plans with complimentary memberships to health clubs. I was invited to continue a membership at the full regular adult rate. This is a problem.

1. I checked around and found that their single adult rate is WAY greater than other health clubs in the area. The others also have longer hours, some even 24 hours.
2. I checked Silver Sneakers website and found that YMCA's in ALL other major metro areas I sampled still show as active participants. It seems that the Chicago Metro YMCA, for whatever reason, is the outlier in dropping participation.

Something here in all this does not smell right.

I will be checking out other facilities. I suggest other single adults do the same as well.

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★ 5

Friendly staff, good parking lot and clean locker rooms. It works on referral program both(You and me)get 20% referral bonus. If you are new to this place you can use referral code 709N64324K. Thank you for viewing.

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★ 1

I went there and person working there Stephannie and Joellen yelled at me I am rude and Do not allow me to enter. They said they do not need there.
I do not understand how they are so rude to members.

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★ 5

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★ 5

Nice place for a workout. Nursery workers are great with smaller kids. Took my toddler to several open swims that weren't overcrowded. Lots of options for recreation and improving your fitness.

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★ 1

Horrible place! Awful work staff in the pool department. And the manager of the place is really bad. I have an issue during swimming, and I talked to the gym manager about it, she was not friendly at all and she never called me back with resolution or help or anything. I am giving one star because there is the lowest but this place and the pool and gym managers don’t even deserve that.

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★ 3

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★ 5

Low cost memberships, staff always has a smile, lot to do here great place for families.

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★ 5

Good

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★ 1

This Placeis a scam they are liars, rude, nasty, and will cheat you they don't care about their customers at all.. My son attended after school care 2 years ago in this place which At that time I was quoted by Devon Williams $205 which I paid after receiving several emails from Devon.. The $205 Devon advised me I would be paying from Jennifer would not change because that was the price I was quoted so stick with that amount.. During the course of those 2 months I was NEVER quoted Anything Different was sent emails from Devon Williams as a reminder about my portion I had to pay which I paid on time. School was out and after school program was over, I kept my membership that was only $58-60 bucks before we moved, and stopped going in August and still was never advised of the made up balance of $350 for after school care fees Jennifer is claiming I owe from backm in 2016 after calling in March of 2018 about rejoining and asking about camp cost and start dates, I asked how I never received anything about a balance I paid on time when my son attended and my membership was auto drafted from my credit card every month, which Jennifer at that time told me it was the end of summer your paperwork was never resubmitted you got lost in the shuffle we were trying to get situated so this is the fee owed because it was end of year and we were trying to get ready for camp and just realize after 2 years this is the balance for your son to attend after school care when he was here, so I asked the emails I was sent about price and quotes also payment reminders were incorrect? Yes, Jennifer said Basically they dropped the ball we didnt notice it 2 years ago, so this is your balance.. I reached out to EVERYONE and constantly I am only being told we'll get back to you we can't find any information on you and never get calls back, was told by Devon and Jennifer weeks ago we're looking into this matter still no calls back, so I called Jennifer yesterday and she was so rude, condescending and nasty to me I asked to speak with someone over them which she tried giving a bogus number.. Sad this place doesnt care and my son is missing out on camp due to an error on their part I had no clue about and they arent doing anything to correct this issue only dodging my calls and Jennifer becoming more and more rude when we speak

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★ 5

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★ 5

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★ 4

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★ 4

My son loves the basketball program here!

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★ 5

My son has been coming here for over 7 years what makes this place is the staff there absolutely wonderful they make you feel like you're a part of their family looking forward to another wonderful summer of camp!!!!

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★ 5

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★ 5

I like the YMCA

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★ 5

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★ 4

Exercise

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★ 5

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★ 5

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★ 1

Not worth the money. We brought half of our football team to them which was business for them! Very unorganized and most staff is so confused. No stars if I could. Screwed up my account and did nothing to fix or accomedate!

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★ 4

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★ 5

Awesome

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★ 5

Love it

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Well organized fun environment

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★ 5

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★ 5

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★ 5

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★ 3

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★ 1

Very bad place.

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★ 5

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