★ 1

Buying-out other gyms in the Chicago area to just close them ALL down has done NOTHING but made all of the remaining LA Fitness gyms way too packed, beyond capacity. Get feedback from YOUR members, they will say the SAME thing. Borderline, a monopoly -- which is entirely illegal. This is a brand new gym. Machines are always full (or broke). Most of the time, I'm only able to work on cardio. Jacuzzi has been down for about a month. Sauna is shoulder to shoulder. Its not enjoyable at all. 0/10
Most likely, will be paying a little bit more money to go somewhere else, where I'm able to *actually* work on my fitness.
The only compliment I will give this place are the workers who are maintaining the cleanliness of the gym.

Additionally, notice how LA Fitness only thanks the people who leave a 5star review, and won't respond to any of the issues that people are raising. This gym will not last with this horrible approach to guest services.

Edit: A month later, no response. Jacuzzi STILL down!! (Almost two months!)

Source: Google

★ 5

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★ 5

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★ 1

WARNING - LA FITNESS HAS BEEN RAPIDLY CLOSING ITS POOL FACILITIES ACROSS ALL FORMER XSPORT FITNESS LOCATIONS. THE FOSTER GYM JACUZZI CLOSED DOWN A FEW WEEKS AGO FOR WHAT WAS SUPPSOED TO BE A QUICK FIX, BUT I DOUBT IT WILL REOPEN - SEE BRICKYARD SITUATION (NOW PERMANENTLY CLOSED POOL) AND NORRIDGE HAS BEEN "UNDER MAINTENANCE" FOR OVER A YEAR.

THESE GYMS ARE DYING AND ITS STARTING WITH THE POOL AMENITIES. WOULD NOT SIGN UP WITH THIS GYM OR THIS CRAP COMPANY!!!

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★ 5

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★ 5

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★ 5

Very clean friendly atmosphere

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★ 5

I visit this gym all the way from Oak Park! It’s the best location as a swimmer. It’s on the second floor so as I swim laps there is a serene outdoor view. This location is also very clean.

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★ 5

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★ 5

courteous staff. the gym is clean and close to the cta line on Foster Avenue

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★ 1

why is the music so loud all the time? I should be able to listen to my ear buds at normal to loud volume and not hear the blaring radio sounds through my headphones. it’s definitely gotten louder in the last few weeks. and if you want to talk to someone you have to yell.

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★ 1

My truck just got broken into at 8am this morning gym also has no cameras so no help at all so beware

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★ 1

Lot of cars getting broken windows here.

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★ 5

The parking lot is a bit strange and always mostly full but the gym is nice and clean, lots of elliptical machines and treadmills. They could use some more weight lifting equipment

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★ 5

I love walking the pool!

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★ 5

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★ 5

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★ 5

D los mejores gym los empleados siempre bien amables en el recibidor siempre super nice !!!! Los empleados d la limpieza verónica don jose SUPER AMABLES gracias x mantenerlo así GRACIAS

Source: Google

★ 5

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★ 3

Good and bad.

First, the good: Group classes are amazing. Instructors are fun, engaging and friendly. The place is conveniently located. Lots of things to do.

And the bad: It is always crowded. The pool and the hottub aren't kept very clean. I often see stuff floating around. The scale in the locker room is broken. Maintenance staff don't care and the manager only cares about signing up more paying customers.

Source: Google

★ 1

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★ 5

Disappointed they close my location, but this is a great gym to work out at highly recommend their services

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★ 5

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★ 5

where should i start Aleli is fantastic at coaching i like her personality she is accurate in body mechanics and challenges me every time she’s a keeper!

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★ 4

I’ve been going to this LA Fitness since the end of May 2025 and started training with Jorge F. He has been very knowledgeable, motivating, and positive. By the end of my sessions, I’m completely beat up—but I love it! I’ve already noticed body fat loss. When I mentioned I wanted to see more results on the scale, Jorge reminded me about the importance of eating better and even went the extra mile to write a plan in my workout book. I totally recommend Jorge as a trainer.

Marcela R. is the Zumba instructor, and she makes her classes so much fun. She’s welcoming, energetic, and very knowledgeable—it feels like a party every time.

The gym itself is in good condition and conveniently located just 5 minutes from my house. The only downside is that there aren’t quite enough machines, and sometimes I have to wait to use one.

Overall, a great gym with excellent trainers and instructors!

Source: Google

★ 3

Typical LA fitness. Locker rooms have roaches tho

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★ 5

My trainer Alelí has helped me so much, I am getting stronger with no worries about injuring myself and my posture is improving steadily, at my age especially ( I am 73) it is important to have good guidance and Alelí has been very good

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★ 5

I've had Hayli H as my trainer for a number of months, and she's tremendous. I meet with her once a week, and she provides a list of exercises for me to do on my own two other times during the week. She's supportive, yet pushes me to do more than I think I can. She's cheerful and energetic, and I can't recommend her highly enough.

Source: Google

★ 5

I just finished my 2nd personal training session with Aleli, who is fit, vibrant, knowledgeable as fitness trainer. She directs, observes, inquires, adjusts her prescription of exercise and weight training for me and is helping me already to progress toward my month's goal! Thank you, Aleli!

The Foster Ave. LA Fitness Manager was very efficient and positive in helping me and my adult daughter to set up personal training with Aleli at my new membership intake. Thank you!

I have utilized both the W. Foster and W. Touhy locations and have found them to be friendly, clean, well-equipped, and accommodating sites, worthy of the fees charged for the benefits received!

Thank you to the management and all of the staff who team to maintain this level of excellence!

Source: Google

★ 4

Good gym but would be a five star if it had a steamroom

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★ 5

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★ 1

Horrible. Never not overcrowded. Also the pool is reserved for small children between 4PM & 8PM.

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★ 3

Decent gym. Very good classes. But they really need to clean the equipment. I know gyms aren’t supposed to smell like a spa or be spotless since we all use it, but the weights I used had sediment on it. I even tried to have the person smell the weights because it smelled foul, but she wasn’t interested in confirming my complaint. When I told the front desk about it, they “said” they were gonna let someone know about the problem. I can’t tell if I felt dismissed because of their tone or if I’m used to talk being cheap, but I hope they were telling the truth.

Source: Google

★ 1

I’ve been a member at XSport for years. YEARS. I’ve survived the occasional broken treadmill, the odd weird smell, even that one guy who grunted like he was passing a kidney stone every time he benched. But nothing could have prepared me for the slow-motion dumpster fire that is LA Fitness taking over XSport in Chicago.

Remember when XSport was open all night, so you could roll in at 3 AM, skip the crowds, and actually touch a dumbbell without signing up for a waitlist? LA Fitness took that dream, wrapped it in a sweaty towel, and left it in the lost-and-found — right next to your stolen gym bag.

Since they shut down one already-busy XSport location, it’s been like a gang war every time you walk in. They didn’t just “absorb” those members — they catapulted them into the nearest surviving location and said, “Good luck, peasants.” Now, no matter what time you go — opening, mid-day, late night — it’s a human traffic jam. I’ve tried every time slot. I’ve tried being clever. Nope. It’s always packed. You either stand around like a wallflower at a bad prom, waiting for equipment, or you wedge yourself between two strangers’ sweat puddles and hope for the best.

It’s not just crowded — it’s hostile. People guard machines like they’re protecting their firstborn. Others wander aimlessly, hogging space, scrolling TikTok between half-hearted sets. I’ve seen people “reserve” three different stations at once like they’re running a real estate empire. You’ll spend longer just trying to figure out where to stand than you will actually lifting weights.

And speaking of chaos: theft. I’ve personally heard more locker theft stories in the last few months than in my entire XSport tenure. Gym bags gone, shoes missing, even people’s wallets lifted. It’s like a wild zoo, except none of the fun and all of the smell. The only thing it’s missing is a “Do Not Feed the Animals” sign — although honestly, it might apply to some of the regulars now.

Cleanliness? Don’t make me laugh. LA Fitness apparently replaced all the paper towel dispensers with… hope. Machines stay slick with mystery sweat, the floors have a sticky “don’t ask” texture, and the mirrors are so smudged you could use them for fingerprint forensics. The showers? Let’s just say I’ve seen cleaner gas station bathrooms.

The staff? XSport’s trainers used to at least pretend to care. LA Fitness staff now look like NPCs in a bad video game whose only dialogue option is “We’re working on it.” Sauna broken? “We’re working on it.” Machines busted? “We’re working on it.” Someone stole your stuff? “We’re working on it.” I’ve seen sloths at the zoo move faster — and at least sloths are cute.

And the worst part? The vibe is gone. XSport had that gritty, hard-work energy. LA Fitness rolled in with their sterile corporate glow — like if Planet Fitness and a DMV waiting room had a baby, and then fed it nothing but broken promises and expired pre-workout. They somehow managed to make it more expensive while giving you less gym you can actually use. Congratulations, I guess?

As soon as my contract’s over, I’m signing up for Planet Fitness — cheaper prices, better quality, and still 24/7. Imagine that: a place where you can actually get on a machine without waiting for someone to finish their Instagram photoshoot.

Final verdict: LA Fitness didn’t just take over XSport — they bulldozed it, paved it over with disappointment, and then had the nerve to charge you more for the privilege of standing in line to use a broken elliptical. If you enjoy overcrowding, chaos, theft, filth, and corporate apathy, this place is your Disneyland. For the rest of us? It’s time to move on before you start needing therapy just to talk about leg day.

Source: Google

★ 2

I honestly try to avoid this place so small and crowded and I hate the operational hours of LA FITNESS

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★ 5

Best sauna in town! Hot as hell!

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★ 5

This LA Fitness location is great. The equipment is newer, it’s clean, and having recently changed over to using a personal trainer, I am very happy with the service. Jorge has been great in helping me figure out my needs and consistently challenging me. I am learning a lot and much stronger than I was just a few months ago.

Source: Google

★ 5

Gym is clean, well maintained ... they offer a pool, hot tub, sauna. Full gym.. all the machines working and full functioning and the staff is friendly.Would like to see them close 11 pm would be helpful. But overall is great place thank you

Source: Google

★ 1

Wish I could rate 0 stars. Go to Planet Fitness.

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★ 4

Overall, I would recommend the gym! It’s clean, bright and very welcoming. It’s a very inviting place for everyone to workout. My personal trainer, Aleli, is amazing! She gets 5 stars for sure! She really knows her stuff and is very in-tune with my fitness needs. I would recommend her if you are new to fitness or a seasoned person needing change.

I am giving the gym 4 stars because I feel
there is room for improvement.

The sanitizing wipes dry out way too fast when cleaning equipment as they are not quality wipes. Plus, there is not enough of these stations around. I feel many more people would clean the equipment after use if they knew they didn’t have to walk across the entire gym to get them. It’s very inconvenient. Please purchase better wipes and please get way more stations.

It’s hard to get on some of the equipment. The adductor, abductor, leg press and squat racks are always taken. There is one leg press where the weight is on your shoulders and it’s very painful to use. I am not sure why you have this machine.

The bathroom faucets are not under pressure and the water dribbles out. We need to be able to wash our hands with water that comes out with some force. The water that come off my hands is black after a work out, so this is very important

Inappropriate and non hygienic attire. I most definitely do not want to use equipment after someone has had their bare breasts or buttocks area touching the equipment. I get it gets hot, but yuck!

Source: Google

★ 5

I really enjoy my personal training sessions with Sofia C.! I have been plagued with nagging glute/hip pain and she always checks in with me and modifies exercises as needed. She provides me with challenging workouts and answers all my questions so I really understand what part of my body the exercise is targeting. I have definitely gotten stronger since working with her, and look forward to going to LA Fitness because of our sessions.

Source: Google

★ 5

Sofia has been my Personal Trainer about 9 months. I’m thankful she approached me with a beautiful smile the first time I entered the facility, about allowing her to train with me. My workout’s are nothing short of amazing.

Early into my workouts I began wondering if any progress was being made, was it worth my time and money? Of course it was!

I am thrilled to say that I am down 10 pounds and many inches, feeling so much better. I had to keep showing up for the progress to manifest!

Source: Google

★ 5

The best fitness center in Chicago. The trainers know what they're doing and will get you in the best shape of your life. Make sure you see Tony he is the most knowledgeable and will take care of you. He's more than just the GM at LA Fitness

Source: Google

★ 5

I have had great results training with Sofia! I've been losing body fat and lost 15 lbs so far. I wanted a trainer who is not only just nationally certified but with more education near my level or more- in anatomy and physiology. She is really good with modifying workouts for me, so I don't injure myself.

This is a good new location. It's clean, and everything in the gym runs well. Tony, the manager, and his team stay on top of everything. I told him what I'm looking for in a personal trainer, and he selected Sofia for me. Staff is really friendly too.

Parking does get crowded at times, but there is additional parking downstairs, too.

Source: Google

★ 5

I never leave reviews but I get my butt kicked 1-2 times a week by my wonderful trainer Sofia! She’s like and tough! She makes working out fun and I look forward to our 5am workouts even though I’d rather sleep in! If you’re looking for a personal trainer that listens to you and holds you accountable…book a session with Sofia but don’t take my 5am spot! 😂

Source: Google

★ 3

Update: gym has been shut down and doors locked for some months now. All bodies got shuffled over to their other locations...

Too crowded. Hours need adjusting to accomodate all the bodies. There is an adequate amount of equipment and machines that are in fairly good working condition, minus the ones that seem to never get fixed. Whirlpool has been closed since I've been going there. Place is modern and kept pretty clean. People sit on machines doing nothing and staring at their phones which is stupidly annoying. LA Fitness would be wise to revamp XSport properly instead of letting it rot unused.

Source: Google

★ 1

Was considering a membership here but all the 1 star reviews and management only replies to positive reviews means I’ll take my money elsewhere

Source: Google

★ 4

I really enjoy going to LA Fitness. The gym has everything I need plenty of machines, good space, and a solid atmosphere for working out. It’s become a part of my daily routine and I genuinely look forward to being there.

That being said, I do have a serious concern about the locker rooms. Lately, I’ve noticed people taking pictures and videos of themselves in the locker room, which is very uncomfortable, inappropriate, and honestly just annoying. Locker rooms are meant to be private and respectful spaces. Filming in there crosses a boundary and makes others feel uneasy.

I hope the staff can start enforcing rules more strictly when it comes to using phones in the locker rooms. It’s a great gym overall, but that issue really needs to be addressed.

To the ones doing it, knock it off. You want to flex for your followers? Go do it in your home or outside not in a shared locker room. You’re not the main character here. This is a gym, not your stage. Show some respect or stay home. We don’t need that kind of behavior in a place meant for focus and discipline.

Source: Google

★ 5

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★ 5

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★ 1

I’ve been going to this LA Fitness for over two years. It was never great — just convenient. The gym is loaded with bottom-tier equipment like Matrix and Hoist machines, the kind you’d expect to see in a meme roasting bad gyms. What made it tolerable was that it was never busy and located under 10 minutes from my home.

That’s where the positives end — and things have only gone downhill.

Ever since LA Fitness acquired XSport and shut down nearby locations, this gym has turned into something that feels more like a prison yard than a fitness facility. The crowd has completely changed — the increase in gang tattoos, the strong and constant smell of weed in the locker room, and the overall vibe have made the place uncomfortable and unwelcoming. It’s constantly overcrowded, and forget about getting a proper workout during peak hours.

Equipment maintenance is a joke. When machines break, they stay out of service for months. There’s no urgency or care for fixing anything.

And the final straw? Someone decided to turn down the sauna. It barely hits 140°F now — which is not only ineffective for a dry sauna, but it’s causing a buildup of humidity that’s warping the wood inside. It's no longer a dry sauna, but swampy mess.

What used to be a quiet, if mediocre, gym has now become an overcrowded mess. If you’re considering signing up here — don’t

Source: Google

★ 1

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★ 1

It is not acceptable to have only one rigid leg extension machine, there are always more than two people waiting for the same machine.

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★ 3

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★ 2

LA Fitness Mayfair, a scathing yet honest review:
I have been going to this gym consistently 4-5x a week for over the past year and to cut to the chase, this is by far and about the most exceedingly mid gym you could go to.

Disgustingly overcrowded after the Xsport acquisition (seriously, its so body to body sometimes I feel more like I'm at a rave than a gym), vast majority of the clientele are disgusting freaks with the most abhorrent gym etiquette I've ever seen, horribly rude front desk staff that can not be bothered to look up from their phones to greet you nor thank you for coming (God forbid you do anything to take the girl with the nose ring away from looking at her phone or having a conversation with another worker, she will give you a terribly condescending look without fail EVERYTIME), and lastly the gym is extremely poorly maintained because when a machine goes out of order, you won't be seeing it available for MONTHS (if you go here you'll remember when the seated cable row and one of the leg extension machines were out of order for at least 3 months each).

The icing on the doodoo cake is that the gym owner will reply to feedback like this and others that they'll take it all into consideration, but lets be so for real, they aren't going to do a thing.

So why do I keep coming here? Convenience and strictly convenience. If you live in the Albany/Jefferson Park area chances are this is the only gym nearby. It's a genuine shame because at a point I really loved coming here to workout and better myself, now it just feels like a chore.

I will say though, a lot of the workers that aren't at the front desk are very kind such as personal trainers being friendly to gymgoers that they aren't even training. That's cool, front desk should take notes.

Source: Google

★ 1

My original review is downgraded from 5 to 1 star rating. This is my initial version from the past 2 years.
"For years I was trying to find a place to relax after hard work. I live in the area and was immediately aware when this new fitness club opened, as I drive by every day on my way to work. I figured they have a pool I just didn't know what it would feel like. I didn't want to come to the pool that is overcrowded and hopefully no kids.
It's hard to take me out of the house once I get home, I just feel so tired as my job is very physical, all day long on my feet, very active and for sure not the office job. I don't need cardio or any workout lol. But the pool I could use any time. And the sauna. And the jacuzzi oh my!
I applied for the free 3 day pass just to see what it is like, but still wasn't brave to just show up. So it was so helpful that I got a call from them, actually Tony, the manager and he was so helpful, decent, positive and lovely, and encouraged me to even show up. I took the membership as soon as I walked through, without even caring for any promo. The place is great. It's huge, it's on the rooftop, the pool is great, never crowded, the sauna in the woman's bathroom is huge. I got to spend my time alone today after the pool. The place is clean and there's someone in the bathroom to clean it all the time.
I don't want to be mean, but there was a kids daycare corner with kids usual stuff that was officially closed since 2022 and that made me smile. I'm sorry but the reason I have all the aches and was upset all the time, I was a nanny for 10 years, and one thing when I want to relax, no kids!!! Please! NO offense!!! I love them but even their parents didn't want them all the time that's why I was hired on weekends so much!
The place wouldn't be great without people making it so. The management is just so cute and cheerful and they take such good care of you!
I had such a great Saturday afternoon and now I am so excited to come back. It was as crowded as it could be, so many people, but yet, so much space and such a great vibe! I did my groceries on the way and had a great change in my usual routine. It made me energized and to want to come back. Not a single complaint. And I do get very grumpy and sarcastic all the time. Not this time lol
P.S. No matter how many people there's ALWAYS a parking spot. And it's on the rooftop that takes you to the gym. I didn't wear my winter jacket or anything, just walked in and jumped back to my car later."

May 15 2025 MY VISIT TODAY WAS DISHEARTENING

What happened to LA fitness? I wasn't coming for awhile as I was suffering from debilitating nerve pain and couldn't even swim for awhile. I'm only using the pool and paying full membership.
Today I was unpleasantly surprised by the kids screaming, and there was one lane reserved for swimming class, only 2 kids btw.
So they told me not to use it. I am a nanny and the only reason I picked this place is as I don't want to have kids fuss or germs in my free time. BUT that was not the worst part. Other 2 lanes only had 4 elderly people, one of them was swimming face down and was so large I don't think I could pass him by neither he could see me. I tried to use the middle lane and I was so far from other people. Then some elderly lady suggested that I switch to a "free" lane with that one guy who had it for himself and none of them wanted to use it as well. That passive agressive attitude really ruined what was left of my mood so I had to leave within 5 min.
There are 0 wellness experiences and I also need therapeutic swimming, not just elderly!!!! I'm in so much pain!!!
I asked for the swim class schedule so I can come other times, but it's literally most of the afternoons for hours and the only time I can come.
It also didn't seem as clean, the hot tub didn't work.
I always enjoyed the pool and had the best experiences but today it was just so upsetting. I am considering canceling my membership as I am paying for the service that I am not using.
Kids do not belong in such a place, there are so many places for them

Source: Google

★ 1

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★ 4

So, let’s be fair. First, great equipment - most of the stuff works fine, and they repair broken equipment fairly quickly. Second, very clean facility. Third, nice staff for the most part. Now for the issues that I see brought up here. 1) “Very very busy all the time”/ “way way way too many people”/ “Not enough parking” - GUYS, it is a nice gym in a nice(r) area of the city. It is going to be really busy if you go at peak hours, but it is also just going to have a lot of people in general. Xsport closed, yes, and LA absorbed those members. If you wait to go until after 4 or 5, you can’t be annoyed with others for doing so the same. And as for parking - YOU ARE GOING TO THE GYM! If you are going to complain about having to walk/take a couple flights of stairs before your WORKOUT, just stay home. They don’t charge you for parking so shut up.
2) “I had to wait in line to get into the gym” - when? 5 minutes before they opened? I have never seen a line to get into this gym
3) “workouts take forever” - this one REALLY irritates me. You should have a clear idea of your workout for the day (doing upper body, or legs, or full body, etc) AND YOU NEED TO BE ADAPTABLE. I like the plate loaded incline press. Is it always available? NO! Do I sit there and get annoyed that someone is on the machine I like? NO! I go find another chest workout. OR, if you MUST use a particular machine (or piece of equipment), THEN I ASK POLITELY TO WORK IN. I think that’s something I don’t see enough people do, and people look rattled sometimes when I ask. A set takes 60 seconds or less. The person lifting should (in a nice world) let people - who are obviously waiting - work in, and people need to be less shy about asking to work in. 3) “the sauna blah blah blah” - yeah it isn’t too hot WHEN THEY FIRST TURN IT ON! And remember, this is not a 24 hour facility, so they have to clean the sauna SOMETIME.
TLDR: Gym is packed at peak times, BUT if you go off peak or ask people if you can work in, your workouts shouldn’t take much longer than normal. Plan on parking downstairs (always plenty) and walking up. There are no lines to get in the gym.

MY *ONLY* real annoyance is them not having any policy/enforcing any policy that addresses groups of 4+ teens on one piece of equipment for 30+ minutes. But I usually ask them if I can jump in/how long they have if it is my last exercise, or I just find another similar piece of equipment.

Source: Google

★ 1

First time I go in and just asking about swimming classes and here comes Karen.. she is realy Karen no jock very unpleasant person been unhelpful with attitude..Karen relax I'm LA fitness member but not in your gym thank god .
Could Karen stop being Karen alot of members LA have complain about her
Thank god I don't go to this gym
Good luck for who ever go there

Source: Google

★ 1

The most rude girls managers. Discuss visitors in their own language 😡😡😡😡🤮🤮🤮

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★ 4

Nice and new. Really clean and the temperature in the sauna is usually great. Getting a little crowded now so don't come. Haha

Source: Google

★ 1

I’ve gotten pretty annoyed lately. I go two times a week at 5a. & the sauna is never hot like it is in the evenings. & a lot of the times they’re cleaning the sauna at 630a. In which I find very inconvenient. Why not clean the moment the gym opens so when we’re done with our workout it’s ready for us to use?
I was in there one time & the cleaning lady turned it off. She then proceeded to put the sign up, while I was in there. & she waited there the whole time until I finally left. I want to be able to have the same experience I do in the evening & shouldn’t have to feel rushed for a service I pay for.

Source: Google

★ 3

Standard LA Fitness experience. Nice facilities and clean. The acquisition and shuttering of local xsports gyms by La fitness now means everybody is coming here. Getting overly busy too often

Source: Google

★ 3

Always busy, too many members working out vs not enough machines available to work out. Parking is also an issue. You have to park far away and walk back especially when you’re short on time.

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★ 5

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★ 1

Closes too early

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★ 5

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★ 2

Overcrowded. They should’ve kept Xsport open for the creepy men. No parking or machines available.

Oh and the already very busy pool now has kids swimming lessons all evening 5 days a week… there are so many other places like the park district and YMCA for swim lessons. Why are they using an adult fitness center? Even before this there was always a wait to SHARE a lane.

Source: Google

★ 2

Kaleb, Tony and the rest of the signup team are great! The reason for a 2 star is the incompetence of the people working at the front desk. Always on phones and so un willing to be helpful! Would rather go to Niles than deal with the stupidity.

Source: Google

★ 5

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★ 5

My favorite gym and not too crowded.

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★ 5

Very nice and very friendly location. Love ❤️ it. I think that there is a high level of chlore in the pool.

Source: Google

★ 5

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★ 5

Much better than X-Sport. It's on the 2nd floor so you can look out the windows and pretend you're 18 feet tall.

Source: Google

★ 5

This LA Fitness is the best in chicago! Parking might be tight but it’s always easy to find a spot, even during busy times. And the facility is clean.

My favorite part about going to this LA Fitness is seeing Sofia as a personal trainer. She’s so kind, and extremely knowledgeable about all things fitness. She is flexible on her schedule, but book with her early or you will miss out, as her schedule does fill up quickly. In the past two months of seeing her I’ve already lost fat % and gained muscle mass! She works hard so you can focus on your health and fitness goals. Also when you workout with her, she creates a routine you can use again and again on your own. Making it flawless to go to the gym on your own.

Source: Google

★ 1

The gym is way way way too crowded. Impossible to get a workout in

Source: Google

★ 1

Incredibly overcrowded. Had to wait in line just to get into the gym. Ever since buying 24/7 xsport and then closing all the xsport locations it is impossible to finish a workout in a timely manner at most times of the day.

Source: Google

★ 4

It’s a great addition to the Mayfair area but way too overcrowded. I knew this when I bought the membership and it is hard to find a parking spot upstairs. sometimes I just park by target or walk from home. Really that’s the only thing that keeps me coming it’s in the neighborhood. Luckily my membership will let me go to a different location and I might try to go to one close to where I work to avoid this mess. I hope corporate finds a solution. My additional complaint is why can’t the gym be opened at least by 7:30am on a Saturday some of us want an early workout. One can only hope.

Source: Google

★ 5

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★ 2

It’s an OK gym, not gonna lie, but it’s super crowded. An enormous number of people are waiting to use the equipment… if you like to socialize, that’s the place to go. The parking situation is a bit wild. The pool was closed. People were going into the sauna with cell phones, headphones, and clothes on…

Source: Google

★ 4

A little cramped (layout wise) Crowded for a Saturday evening. Machines were clean and in good working order.

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★ 2

The gym is clean and staff is pleasant and always say hi which gets 5 stars for that but the gym is overcrowded the free weight section is small has the vibe of a get in get out basic workout type of gym but you can’t do that because you’re waiting for a free machine and just doesn’t really offer much, at least for me. Would be nice to see la fitness extended their hours a bit more since they bought out gym membership's of gym goers of a 24/7 gym might help with their gyms being so overcrowded.

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★ 1

The xsport merge is crazy
I could handle the parking problem, but what used to take me an hour to finish all my workouts now it takes me 2 hours or more. what's even worse is I even skip some workouts. PLEASE OPEN XSPORT BACK UP SO PEOPLE COULD GO BACK TO IT.

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★ 3

The hours here are SUPER annoying especially on the weekends so check them before you buy a membership. The gym is also ridiculously crowded since the old xsports started closing down.

Although the gym is clean, well kept, and has quality machines.

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★ 5

I love this place

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★ 5

Una cagada pero me queda cerca, 5 puntazos!

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★ 4

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★ 5

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★ 2

Good gym I just can’t stand the lack of parking and how overcrowded it gets. People playing on their phone for 15 minutes in between each set and not being mindful there is 5 other people waiting for the same bench/machine.

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★ 5

So clean and it has free area

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★ 1

Exceso de gente

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★ 5

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★ 5

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★ 5

I absolutely love this health club, and if you're considering signing up for a training course, I highly recommend Sofia! She is not only incredibly friendly and fun to work with, but she also has a deep knowledge of what she's doing. Her expertise and positive energy make every session a rewarding experience. You’ll be in great hands with her guidance!

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★ 1

Used to be clean and nice to go. Now the sauna is often in maintenance, machines broken (they take forever to repair them) and it’s hard to find equipment available and parking. Their cleaning staff do a good job but there is just too much people now so they can’t keep up

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★ 1

There are hardly any machines available now. It used to be good, but now it's crowded at all times, making it very difficult to work out. People hold onto the dumbbells without even using them or fail to put them back in their proper places and staff is noteoing anything about it. Additionally, there isn't enough equipment for the number of people who come here. Parking is also challenging, and the equipment often breaks down, taking a month or more to be repaired. They should re do & rebrand the xports they are closing so people can have decent experience

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★ 5

Greatest gym. Tony is the manager there he's a great guy Hakim laksiwar

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★ 5

My first time at this location, I must say considering how busy it was the Staff were amazing.
I'm sure going back.
Thank you to 2 ladies at the front desk. I got there right around 4pm and they both held it together.

Day two, so I had to go back the today why not to exercise but to pick up my purse. I accidentally left it on the one of bikes. Leslie, saved it for me it for me. Let me tell you when I realized it I thought great I'll never see it again. Thank you so much to the person that gave her my purse and to Leslie for being so kind and saving it for me. Honest people do exist.

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★ 5

I'd like to know does this gym have a court and a month to month gym membership?

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★ 4

The front desk was polite. They weren't forceful of signing up for a coach or trainer. Walked me around the gym which was very nice! My only complaint is that the parking lot is too small and might take a while and it was pretty packed, so I have to wait 20 minutes for the treadmill.

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★ 2

I dont know why their jacuzzi is mostly closed and on maintenance on most Saturdays I come here. Not worth with membership if this is always closed!

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★ 2

here’s an update on my. I gave this place two stars. for almost 2 years now I had been going to this location. It was a dream a clean facility where you had space to actually work out. You had access to all amenities like the hot tub the pool, the sauna, and a clean locker room, more importantly, clean machines and room to actually, get a really good workout in. You also had friendly staff at the door plenty of parking.

Since the gym has merged with xsport, I believe, I am always hesitant to attend and will eventually think about canceling my membership altogether. Upon arrival, there is no parking people drive really crazy and a lot, so please be careful. The culture has changed so much. I have had two items stolen from the busy locker room, And so much hostility throughout the gym, it’s not a very friendly Like it was before. The front desk have changed , they are less welcoming. Think about how Hogwarts got taken over and that one Harry Potter movie that’s basically this gym now
used to feel very comfortable In my gym attire and would get a really good workout in now it is packed with so many people and my last visit. I’m 100% sure a man was taking a picture of me.
Nobody wipes down those machines anymore. I thought I was literally the only one wiping down my machine. It just looks like one big party in there right now. It is definitely gone downhill.

2023:

just joined less than a month ago. I don't see the issues that others are having at this location. Hopefully I don't have to run into any issues either. I do see that there is usually security on patrol in the parking lot at this location. I know the facility is clean and machines are brand new. I have not tried the pool, yet. The jacuzzi could use a little bit of cleaning. The classes I have taken so far zumba and yoga (mornings) were great I felt they were fun and relaxing. Everyone seems decently nice here. *Please don't change my mind about this review!* :-)

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★ 5

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★ 1

Way way over crowded and lots of high school kids.

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★ 1

Don’t go to this gym. You will never be able to finish your workout. There is little parking, people hogging machines and equipment. Good luck getting any type of decent workout there. This gym is overcapacity and doesn’t have enough equipment for how many people workout. I am pretty sure this many people shouldn’t have been there at the same time. There needs to be more equipment or another location added, so that the foot traffic is balanced. The floors are super slippery you can’t workout without worrying you will hurt yourself. The squatting rack has this slippery wood which god forbid if you slip someone can hurt themselves really bad.
This place is hazard waiting to happen.

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★ 1

LA Fitness bought Xport, then closed the two closest Xsport locations. What you have now, is an extremely crowded LA fitness. Get a membership elsewhere until they fix the problem.

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★ 2

The merger between LA Fitness and Xports has created a significant issue. Xports members have seemingly forgotten their original gym and flock to LA Fitness solely for the new machines. However, they represent a completely different demographic. This demographic is more careless and dirtier. This facility has seen a complete shift in the way it maintains cleanliness. This influx is indicative of carelessness and a lack of standards regarding cleanliness. It's crucial that LA Fitness address this disparity and maintain its quality and atmosphere.

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★ 1

Stopped going to this location because it's incredibly overcrowded. I've tried at 9pm, I've tried on Friday/Saturday nights, doesn't matter when - every single time I have to forego large chunks of my workout. I don't mind adjusting my workout but there have been times I've literally just walked out, defeated. The pool only has 3 lanes and is quite popular, so I usually have to skip that too because it's full, which is the whole reason I signed up in the first place.

Do better, LA Fitness.

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★ 2

Big gym. However, it’s always too crowded to use weights or certain equipment, even at “off” times.

The parking lot is a mess. You’ll never find a spot. People double park and park illegally which makes the situation even worse. Management does not enforce parking rules.

Long wait times for any machine. The 20-minute rule on cardio machines when others are waiting is never enforced either.

The classes are great, but they’re offered at really inconvenient times, like 8:30am and 9am on weekdays, and 8am on the weekends. It’d be great if they offered more evening and afternoon classes.

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★ 2

This location used to be great in all aspects. However, since they closed the Xsport location on Elston it is terrible! I have left multiple times because I was not able to find parking, it is way overcrowded. During peak hours you practically have to wait in line to use equipment, this is inconvenient when you are on a schedule and trying to fit in your workout routine as planned.

Another issue is the cleanliness. I have seen staff cleaning in the mornings, but with the amount of people throughout the day it has become common to see wipes on the floors, dirtier floors, bathrooms, and locker rooms.

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★ 4

The location is relatively clean and organized. A bit cramped and the parking is very challenging. The plus side is that they have a sauna, pool and jacuzzi.

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★ 5

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★ 1

I recently signed up for this location through their sales rep as I had just moved to the area, and the lady I had spoken with promised that I could get a full refund before 7 days were up. I came back on the 4th day, and they couldn't refund me any money, but assured me that I wouldn't get charged their annual fee. I have since still gotten charged the annual fee, and they would not refund my money for that either. Highly don't recommend going with this location or any of the surrounding LA Fitness locations, as since they merged with xSport Fitness, they will take all of your money any chance they can.

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★ 2

Parking is bad, if you need to take a car to this location come on weekday between 5 a.m. and 7 a.m. . You might have to park in front of the Target and take the elevator or stairs up. Once inside the gym it will be packed with people. The only unlocked lockers in the men's locker room will still have stuff in them. You will have to carry everything around the gym with you.

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★ 2

Toooooo much equipment tooooo close together. Lines of people waiting for 1 item to use. Folks cant move around. Then, oddly enough there are wide open spaces not being used. No personal space. Some security guard posted outside putting huge orange stickers on cars if they are parked wrong. Um, hes not chicago parking authority or a cop and its private property. Those stickers dont come off easy.
The bathrooms are very nice. Rooftop parking isnt fun. Wouldnt go back and im a member.

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★ 5

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★ 1

Appears to be neat and clean but Too crowded. Way too many people so the equipment you want to use is rarely available . Be prepared to spend most of your time just waiting to use the equipment if there isn't someone waiting for it before you.

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★ 3

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★ 1

This gym sucks now. There are 500,000 people here starting at 3pm. No parking, even downstairs where you're not supposed to park. No machines or benches are available & no one reracks the weights. I know it's prime time but good lord

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★ 4

They’re taking longer to service machines since the merger. :/ It’s still a decent gym, but hopefully it doesn’t get too crowded now that the former Xsports are closing.

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★ 3

It’s just too busy since the acquisition

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★ 2

I really liked this gym for the past few years but it is way too busy now. Several times there has been no parking and the lockers are all full. A wait for almost every machine both mornings and nights I think that this has to do with the xsport merger. Hope they can fix this soon.

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★ 1

So unbearably crowded any time you go. It's not worth it. Severe lack of space and equipment

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★ 5

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★ 1

Agree with one Sal below. I used to go to this gym for 3.5 years and it started great until it went downhill, especially since the merger with XSport. Now (logically) the XS people started coming here and the place is unbearably overcrowded with waiting times from parking to benchces to sauna of 25+ minutes. You’d think the merger makes either of the gyms better? Nope. An easy money grab with apathetic staff. The equipment and facilities unmaintained, locker rooms are dirty and staff is clueless. If you can payup more and go to a better gym please do it.

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★ 2

This gym used to be amazing. We joined over a year ago and had great workouts until the recent Xsport merger. Likely will cancel membership. I wouldn’t recommend this gym anymore. Now this gym is essentially unusable. It is incredibly crowded at all times. They have eliminated the nearby competition so there’s really not any other options in this area.

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★ 5

Working with Sofia, personal trainer, at LA was fun and empowering! I started working with her in June of 2024 - almost 2 years since I had my kid. I hadn’t worked out in years and was nervous about starting again. She got to know me, my goals, and my general worries about my health. She helped me feel comfortable while still pushing me to increase my strength. Sofia is a gem! Could not recommend her enough, especially for people looking to get back to working out after having a kid.

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★ 2

Nice inside, and the hours changed I know that and went in at 6:25 trying to get in a quick workout and they said no because they close at 7...

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★ 5

I have been working with Sophia and she has been great. I can see a difference in my body, endurance and run times!

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★ 2

Way too crowded. Good machines good atmosphere. But half the time you’re waiting for a machine, or a child is sitting on a machine

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★ 5

I love that place, very clean reception area is very friendly people feel like home ,so excited to go there😊

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★ 1

It used to be a nice gym. Now there is no chance to get a workout done. Extremely crowded, unreasonable hours for a gym. I do not recommend it.

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★ 5

Richie got me signed up with excellent customer service. Took the time to understand my goals and situation. Not only did he help me get signed up, he followed up with me over the phone to get me onto the calendar for some training. 10/10 would recommend to my friends.

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★ 1

Members smash weights like they are pro bodybuilders which they don't even do anymore the la fitness members that do that break the equipment sp the rest of us that train properly and respect each other and the gym get screwed becaue the equipment is now damaged or completely broke and mgmt does nothing you can hear weights being smashed if you go to powerlifting gyms we're real lifters and bodybuilder that use gear tran they make half the noise be sue the mg.t would just you out.

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★ 5

I highly recommend this LA Fitness location and Ms. Hayli Henretty as a personal trainer! Pro|Results guaranteed!

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★ 5

Wow

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★ 1

So many broken machines, the place is incredibly overcrowded at all times, and the staff is useless unless they’re trying to sell you something. On top of all that, it’s expensive.

If you’re reading this and thinking about opening a gym near this one—do it. Seriously. People will flock to your gym because everyone is beyond fed up with this place.

To top it off, their responses to reviews are a joke. All they ever say is, “Thank you so much for the review!” without actually addressing any of the issues people are raising.

It’s just another greedy gym that managed to go downhill in less than two years. What a disappointment. Shame on them.

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★ 1

LA dropped the ball on this gym big time. It's always crowded and the rush ends around 9ish which is less than hour before closing. Never any parking and though it's clean now, that's beginning to change. I'm not sure why they closed the Elston location down the street and didn't keep it 24hrs. Literally destroyed their own business. Ill be canceling the moment i find another gym.

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★ 3

At peak hours, the place looks like a rave concert, way too crowded for my taste. I guess that's what happens when you eliminate your competition in the area.
Based on that, only i might have to start looking for alternatives.
Overall, the gym is nice - very clean, people are friendly, equipment is good and maintained, and sometimes they'll even give free smoothies trying to make you forget that the place is way too crowded 😄.
My recommendation is to increase the schedule so you'll be able to accommodate some of the new customers and find a way to calculate the foot traffic for each machine. This way, you'll know what gym equipment needs to be added if needed or replaced if it's not used.
Some of the machines, even at peak hours, are not used at all ; they just take space for nothing.

Hope everyone will have a great year!

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★ 5

I've been training with Sofia at this location for a few months now, it's been a really good experience. She takes my fitness goals into account and tailors the workouts around them, instead of trying to make me fit someone else's goals like I've had other trainers do in the past.

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★ 2

Always overcrowded since closing Xsport. They need signs up reminding people of proper gym etiquette- i.e. sitting on machines on there phone for more than 5 minutes at a time, re racking weights
And most importantly SAUNA spa etiquette. A woman was VAPING weed IN the sauna while I was sitting next to her. Not only is that unacceptable for a closed public space it's also unsafe having a vape pen in that heat.
It is no longer enjoyable working out here. Unfortunately the options are limited now that the Xsports have closed......

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★ 5

Clean

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★ 5

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★ 5

Nice and clean. Was busy but still able to access equipment.

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★ 1

Gets too packed, and LA needs 24hr schedules.

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★ 5

I attend this gym and have my training with Sofia. If you are looking for that extra motivational push - it is with her! She believes in me more than I believe in myself and I think that speaks volume in a PT. The feeling of accomplishment after my session with her, is very rewarding. I’m excited to continue my workout journey with her.

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★ 1

Yikes, too crowded. Broken jacuzzi and broken front door. Too many teens.

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★ 4

The gym itself is nice - clean with a good selection of equipment. My main complaint is that it gets extremely crowded, especially during peak times. But that is not the fault of the gym, but rather the lack of other options in the area.

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★ 4

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★ 1

I walked in just as it opened. The locker room was a disaster. The front door has been broken for months, equipment wasn’t where it was supposed to be. The whirlpool has been closed for months and equipment has been broken for months. You wouldn’t think you’re paying $40/month to workout here.

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★ 4

Gym is nice and clean. My only suggestion is to open earlier on the weekends. I had 2 memberships for this reason, the other at the xsport on irving Park but now they adopted the same hours since the buyout. It's a real bummer i can't get a workout in on the weekends anymore. As a dad with 3 kids, getting the day started at 8am just isn't an option. Need to seek out a gym with earlier weekend hours...

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★ 2

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★ 5

Always clean and never too crowded
Easy parking

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★ 1

I have been an xsport member for 7+ years and feel that it is very unfair and inconsiderate to have the gym holiday hours changed by LA fitness.

Xsport had more reasonable holiday hours that allowed to get my workout in. I am very upset for the updated holiday hours that make no sense!

On thanksgiving i went to the gym at around 11.20 am ,not.knowing the gym would close at 12 noon. I assumed the holiday hours would be the same as the prior year. To make it worse the staff in the gym was very rude and kicked me out of the gym right at 12!

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★ 2

Decent equipment but the people who go here have the worst gym etiquette.

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★ 2

This used to be a wonderful fitness facility. With the closing of Xsport, it is now impossible to get a proper workout in because they have oversold the number of memberships for the location. Additionally, there is now broken equipment which is not being properly and quickly repaired. Moreover, you have members who do not put weights back and it is laying all over the place. I wish they would remodel the closed Xsport location to help with the overcrowding situation. They clearly bought Xsport to reduce competition in the market to the detriment of serving their client base properly.

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★ 3

it’s a nice gym but it closes way too early and is way too busy. busy to the point where you can’t even get a decent workout in most of the time. I think they’ve added too many memberships in the past few months. probably gonna look for a new membership somewhere else :/

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★ 1

The front door has been broken for weeks. Overcrowded and faulty equipment.

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★ 1

Any time you walk in it’s fully packed. You have to wait on every single equipment. It’s better to workout in any other but la fitness. All locations are like this. Any new members don’t take admission in LA fitness.

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★ 4

Love the atmosphere here, the only thing that’s missing for me is the punching bags, it’s a must have!!

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★ 1

They were already pretty packed, but buying and closing xsport, particularly the nearby ones, has made it impossible to find parking, which is especially frustrating during a Chicago winter. They offered me a free energy drink then took it back when I didn't want to refer anyone (they need more locations, not more members). Overall a clean and well maintained gym, but absolutely must avoid during peak times.

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★ 2

Definitely a downgrade from XSport. Too many people, too many cardio machines. A workout that normally takes me 30-40 minutes took 60 due to having to wait. The Glute Trainer is super uncomfortable, they should move the two from XSport here. The hack squat machines are hella uncomfortable if you're an average sized human as the shoulder pads sit outside on the edge of your shoulders and it hurts. I was even there early than the rush at about 3:20pm and it was already too busy. Swap out half the unused cardio equipment for more weights.

Also don't let them bully you about their terrible mobile app. You can buy a keycard for $10. It's even an XSport key card, the same one they told me to throw away because I had to use their awful mobile app.

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★ 1

I came here for whirlpool And look what I encountered, they said they fixed it but it's been like this for almost 5 months.

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★ 1

It was a good spot until they bought
and closed xsports. Now is crowded at any time

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★ 5

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★ 1

Go here if you want your car and locker broken into. Or your you want your personal item stolen .

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★ 1

De lo peor. Muchas personas usando las máquinas y en su teléfono. Usan las máquinas por más de 40 minutos y solo hacen dos sets el demás tiempo se lo dedican. A su teléfono no signs. De que dejen el teléfono Y mucho. Joven en. Grupo estorbando

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★ 1

Always packed. Especially after closing the old XSport gym.

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★ 5

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★ 4

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★ 1

Condescending, inattentive staff, some of whom will follow you around right before closing time and talk to you like they’re your managers. They need customer service training. Some of them are nice, though.

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★ 5

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★ 5

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★ 5

Great place to work out, however winter is coming and the ramp going into Foster LA Fitness is steep, please beware and a good choice is to park on the first level and take the elevator up. Typically the ramp IS salted. Just an fyi ❤️

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★ 5

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★ 5

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★ 3

Too crowded

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★ 5

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★ 5

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★ 5

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★ 5

Clean !

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★ 5

The Foster location is amazing. Members are courteous and respectful. Staff is very helpful and they do an outstanding job of keeping all areas clean!

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★ 5

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★ 5

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★ 5

Its pretty clean here. I hope it stays that way, especially for the price we pay. Cant say the same about any xsport i been to.

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★ 5

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★ 5

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★ 2

staff 👎🏻

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★ 1

Car got broken into while working out. I should have taken the warning from the previous reviews about their cars getting broken into. Even the security that patrols the lot told me that it’s happened very frequently and of course the lot doesn’t have any cameras either

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★ 5

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★ 5

HOLA,
TODO BIEN,
POR FAVOR

NO USAR CELULAR,

RESPETAR TIEMPO DE LOS DEMÁS,
AHORA MÁS OPCIONES CLASES, HORARIOS,
DE IR X SPORT ENCUENTRO BASTANTES CLASES DE ZUMBA, ETC GRACIAS

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★ 5

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★ 3

Decent layout. Not much space in certain areas…it’s not bad but nothing outstanding.

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★ 1

Absolutely no paper towels anywhere. This place is cheap or not on top of their duties.

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★ 1

Went in interested in signing up and was speaking to Richard and there has been some judgment regarding my preference for swimming over participating in strength training sessions that he was very adamant about.

He quoted that “strength training is were its at” after i kindly declined some lessons; if he was knowledgeable he would know swimming is a mixture of cardio and strength training.

I would appreciate a more supportive attitude that acknowledges and respects diverse approaches to fitness rather than imposing a singular perspective.

Source: Google

★ 4

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★ 5

Best gym in the area! Impeccably clean, very friendly and helpful staff members. Tony the manager set me up with a great deal that I couldn't find anywhere else in the area!

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★ 5

I went to the LA fitness on Foster Ave for the 1st time. It was pretty nice!! It is a newer gym! The equipment was in good condition. I like how the people at the front desk greet you hi and bye! The gym was clean also! You can tell the people cleaning the gym take pride in their work and have attention to detail. Making sure the place stays looking great! LA Fitness took over XSport. I saw some regulars from the Elston XSport over here now. Overall a great experience! Will return! I do wish the showers were a touch bigger or had movable shower heads.

Source: Google

★ 5

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★ 5

Really helpful and chill staff, great gym overall

Source: Google