★ 5

Highly recommend

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★ 5

The remodel is amazing! Switching as soon as I move

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★ 5

We came late at night, asked for a guest pass and they took care of us very quickly. Great experience. Love the gym too.

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★ 5

Gael was great and the staff is really nice and welcoming. I enjoyed the location itself, it was very clean and not super packed.

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★ 5

Front desk is always super nice and greets with a smile.

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★ 1

They suspended my membership because they missed up stealing money from my account. Haters not going to stop my gains 💪🏾

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★ 5

Great gym. Super nice. Mark the GM is nice

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★ 1

TLDR: Don't come here. Staff is extremely rude and profiled me and my friends.

I visited this location last week, or I should say I attempted to. Three friends and I went with the intention of using their pool, one of us was a member and the rest of us purchased 3-day guest passes.

From the minute we walked in, the staff treated us with what can only be described as hostility. Two managers sitting behind the desk were giving us all the stank eye.

First and foremost, it says on their website that if you sign up for a pass, you're entitled to bring a guest. We were told that this was inaccurate and we all had to sign up for guest passes, which we complied with. Then, we were told that we either needed to undergo a 15 minute activation process or pay a $20 activation fee.

All of a sudden, their "internet is down" and they can no longer activate us and we are asked to pay the fee, which we refused because it's listed nowhere on their website. Then began an interrogation of whether or not we were going to become members of the gym. All of a sudden, they also have this policy of not allowing folks to use their pass for the pool if they don't plan on becoming members. How would you even enforce that?

We ask to speak to the manager. One had conveniently disappeared, and the other was extremely rude and accused us of having an attitude simply for asking questions about their policies.

The way we were treated was honestly shocking. I don't know whether it's because we looked like we don't have money or if it's because some of us are all women of color, but we were very clearly profiled and discriminated against. Do not give this place your business!!

Source: Google

★ 5

Nicest LA fitness in the city after the renovations. 🔥

Source: Google

★ 5

Great gym very clean

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★ 1

Sales manager and floor manager both didn’t allow 2 of my friends to use the gym. They cited a random policy that wasn’t on their website stating that my friends couldn’t use the FREE 3 day pass on their website but instead pay $20 each for a day pass “because they didn’t have intent to use the gym” they also said that they couldn’t let just anyone come into their facility after they had changed their policy a month previously starting that “The MLK sports complex (in Auburn-Gresham) had closed and they needed appointment based policy since this other facility had closed” this statement felt incredibly classist. It feels like their policies are targeted and employees choose when to implement them on a case by case basis. Don’t recommend coming here at all.

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★ 2

They got rid of all the good equipment and replaced them with whimpy ones

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★ 1

Nothing works... Drove there to swim.... Y can't it be posted that these things don't work.... Waited my time...but who cares right

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★ 5

Xoren was quick and professional. Highly recommend

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★ 5

Greatest gym in south loop, shoutout Ty at the front desk

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★ 5

I've been going to the gym since to days now I really like the gym it's really cool The people who work there are chill the equipment is Clean

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★ 5

Xoren was quick and super helpful!

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★ 1

Been here before with someone and brought em as a vip guest no wait no problem dude just let us work out. I went this morning with my other friend and tried to bring him in and the dude at front desk was asking us to pay 20 bucks or wait for a sales rep. So we did end up waiting like 30 mins just for him to tell us to just pay the 20. Not only did he waste our damn time but he also could’ve just let us in. My friend wasn’t even planning on signing a membership so the sales rep would’ve been useless no matter what. Bad experience which sucks cuz the dude I saw first time was chill and just let us workout.

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★ 5

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★ 5

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★ 5

Great environment, great machines. Very clean and high quality. Staff is great and friendly.

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★ 5

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★ 5

Spacious and good atmosphere

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★ 5

Great as always!

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★ 5

Was helped today by Xoren! He was extremely helpful with my specific needs. The gym is really clean and nicely set up. Would highly recommend this gym to anyone in the local area!!

Source: Google

★ 5

The staff here was very friendly and the facility was kept clean. Definitely would recommend this location

Source: Google

★ 5

I had a great experience at LA Fitness. Big, modern gym with all the equipment you could possibly need. Special shoutout to Adrian and the team, they were super friendly and made everything seamless for us. Really appreciate the welcoming vibe and smooth process. Highly recommend!

Source: Google

★ 5

This gym is by far one of the best I’ve seen in Chicago. The equipment is clean, well-maintained, and feels brand new. It’s never overly crowded, which makes training here a great experience. The staff are friendly and professional, and I want to give a special shout-out to Adrian—he really helped us get started and made the whole process smooth. Highly recommend this location.

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★ 5

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★ 5

update looks clean and new machines

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★ 4

It’s a nice gym. But I just wish I was given a choice to get a feel of the gym and choose to commit rather than trying to force PT training on me or “twist my arm” into signing a contract before I even tried the gym.

This process took almost an hour and after commuting over 30mins to come to the gym, I was so fatigued when it was time to actually work out. Allow people to use the free passes you offer.

Asides that, the gym is nice, well equipped, clean and quite organized.
Now I’m stuck with a $200 plus bill without even looking at other gyms in the area. I feel scammed.

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★ 4

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★ 5

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★ 5

Clean and everything one could need

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★ 5

This was one of the best gyms I’ve been to. All the staff were very kind and helpful, and all the equipment was clean. Coming from planet fitness I can say that LA fitness is way cleaner, more professional, and more suitable for someone who takes working out/fitness seriously. 10/10 Would recommend to anyone in the Chicago area.

Source: Google

★ 5

Friendly staff and clean club!

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★ 1

Great place, good trainers. Insanely hard to discontinue membership. They will sign you up over phone but ask to come in person to discontinue. I recommend getting a printed copy of cancellation receipt, they kept charging me after in person cancellation. I had to go down there again, hopefully this time they settled it. Not sure if it's the staff or the company. I am staying away from LA fitness for good in future.

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★ 5

Excellent customer service and great gym with amenities and a variety of things to do. Xoren was great!

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★ 5

Great service

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★ 4

This location was recently rehabbed.

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★ 5

Thank you Xoren, great time , service and experience !

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★ 5

The service is so good at this gym they could help you out with anything and the equipment is way better from any other gym. I love everything about the gym and the experience.

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★ 5

Great gym ! has all the equipment needed ! recomended 100%

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★ 5

Xoren was extremely helpful ,showing me around the facility with amazing amenities and kind employees.

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★ 5

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★ 5

The gym was totally refurbished! Looks amazing, very clean, well organized, tons of equipments (spinning, stairs, weightlifting, cardio..). Also, they have a 25m heated pool and sauna. No doubt, the best value for your money in downtown.

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★ 5

Xoren was extremely knowledgeable and helpful and assisted me with learning more about LA fitness. Sometimes inquiring about a new gym can be daunting but I appreciate his friendliness and willingness to help!

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★ 5

Xoren was great and helped us get set up.

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★ 5

Xoren was super helpful! The gym is very clean and staff is friendly. I’m so happy I joined!

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★ 5

This LAFitness is a very clean and organized gym, pretty much had everything you need. Xoren helped me out with understanding how the gym operates, and I’m very grateful for him and the team working here. Will come back again!

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★ 5

Great service, everything working!

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★ 5

I met one of the sales guy Nathan, he was really helpful…

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★ 5

Xoren at LA was super on top of things. Helped me get everything set up on my first day. 10/10 would recommend.

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★ 5

Clean, organized, respectful staff and members. Staying for a while for sure

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★ 5

The remodel looks amazing! Xoren took great care to listen and understand my situation. Great service

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★ 5

Xoren was very helpful and the gym is great.

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★ 5

Zoren was very helpful! Good gym

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★ 5

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★ 5

Mark the GM is amazing! Made experience here a smooth transition

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★ 5

Visiting Chicago for the first time it was the closest gym I could find, at first sight it’s already impressive for the warm welcome and the professionalism of the staff, very quickly we were given exactly the offers we needed and the Trainer Mark assisted us with the most jovial and receptive ease you could find, he’s definitely the real deal there. The guy is definitely recommended

Source: Google

★ 1

Weird issues with guess passes. Staff just keeps trying to sell you and pushes people to write good reviews to be able to enter.

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★ 5

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★ 5

Not sure why the bad reviews... Most things have nothing to do with the gym or staff. In my opinion, this is a state of the art facility coming from a consistent gym goer for 15 years. They have a robust amount of free weights, including bumper plate/Olympic style lifting area, turf with battle ropes and sled lanes. I have not had to wait long for a bench even during pretty busy times. They validate parking. Clean and up to date.

LA fitness can't control people and aren't responsible for putting away your weights... This is surely one of the better LA fitness locations in Chicago and with significantly better hours.

That said, I haven't had to do anything with their admin which people seem to be having a problem with.

Source: Google

★ 4

Is ok

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★ 5

Great location, clean facility, and great staff.

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★ 5

Clean, everything you can have in a gym. Xoren was professional and quick

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★ 4

Very clean. The dumbbell section is probably the best one like 15 benches at least. 2 row machines 2 lat pulldowns.has very nice squat racks

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★ 5

Manager Xoren was instrumental in providing valuable insights and guidance, greatly aiding the team with his expertise. His detailed explanations and willingness to assist helped clarify many operational aspects, fostering a positive environment.

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★ 1

Shortly after 5pm on Tuesday August 5th 2025, I saw an African American male from this location nearly assault someone as they entered the plaza on Canal Street after the passerby declined a promotional free 3 Day Pass from the member of staff in question.

The incident was reported to a member of management and it’s to my understanding that the police were almost called to the plaza.

The individual referenced later returned to the facility and sat at the desk nearest the front entrance.

If this incident tells you what type of staff this place hires, it should tell you all you need to know about how poorly the facility is ran.

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★ 1

Got rid of the basketball court. Which is the only reason why I have this membership.

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★ 5

nice place, good people, perfect atmosphere, I recommend totally!

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★ 5

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★ 5

Great raquetball courts. Not counting the suburbs, this is the epicenter of Chicago raquetball!

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★ 1

Came in with my fiancé, who’s a member, as a guest of his and was told that I couldn’t use his guest pass because I was a member before. Explained to the rep that I have a migraine so I wasn’t trying to do too much talking. He was adamant about renewing my membership and got upset that I didn’t want to take a tour. I was thinking about renewing my membership, but it definitely won’t happen now.

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★ 5

Clean club, great service, Xoren took good care of us and helped set up a plan. I didn’t know these guys would give us this level of help!

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★ 5

Really clean gym and super friendly staff. Xoren showed me around the facility since this was my first time and he was very helpful.

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★ 5

Great customer service and experience. Xoren was a great guy and helped us get sorted

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★ 5

Xoren really helped us out when we were visiting. Really chill guy.

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★ 1

8 us dancers went to this gym so that we could practice our routine for the WNBA half time show. Half of us had memberships and the other half didn’t. So the girls with memberships offered to let us use their guest pass. 4 of us sign up for the free 3 day trial. We immediately were “flagged” for some reason and weren’t allowed to use the free day trial? With no explanation as to why. They made us wait by the door as some young guy drilled us with questions. I ended up paying for a day pass and they still were Corning us. The whole thing was super bizarre. Why aren’t we allowed to use the free trials and why was it weird to them that the girls who were members were using their guest passes? We eventually got in but I had to pay for another day pass. Nobody was allowed to use the free trials. The young guy who questioned us, told the other employees at the desk about the whole scenario in front of other guests, trying to embarrass us. LA fitness is honestly a scam. I remember why I stopped going there 8 years ago. We shoulda been allowed to use our free 3 day trial. Why offer it if we can’t use it?

I’m a CEO of my own company and I would never tolerate my employees acting like that.

I should also mention that when one guy tried to sign us for our free day pass he asked why I had been to a gym in 8 years. That’s really none of his business and he said “how could you not be active for 8 years?” I told him I was a dancer. But the conversation was so uncomfortable.

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★ 2

I had the membership for 3 days. I got harassed to try to do a fitness assessment. The guy wasn't catching a hint that I wasnt interested. I canceled my membership the next day.

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★ 5

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★ 4

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★ 5

Love the new add ons they did ! Atmosphere and people are incredible. Highly recommend.

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★ 5

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★ 1

Been a member since last year. Adrian, whatever his role is, is by far the most unprofessional and borderline harassing gym employee I have ever encountered at any chain gym across the country. Cheesy sales tactics and mismanagement + the addition of terrible employees like him will be the eventual downfall of this location. Do not recommend at all.

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★ 3

Love the way the gym looks now post remodel but in all that budget, fans couldn't be a part of it?

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★ 1

There are other reviews discussing the issue with guest passes and unfortunately I experienced something similar this past weekend. I came from out of town and wanted to get a workout in. My friend gave me a guest pass. When I scanned It, I waited for approval to continue into the gym. They gave me a weird stare because the image didn’t match me. I was unaware there was a photo attached to a guest pass but proceeded to ask what is the policy on guests. I wouldn’t have minded filling out a form or paying for the day. The front desk employee said I was trying to finesse them and began laughing with another employee. I did not move until my guest pass was approved and I was willing to pay, had my credit card out as well. My friend offered to sign me up for a new guest pass but the employee claimed I couldn’t use it because it’s only for people who will get a membership. In the end, we left. It was a negative experience. It wouldn’t have felt right to pay $20 after that treatment.

These employees are severely underpaid and unhappy. They get off on this power trip because let’s be honest, they peaked in high school. There is nothing wrong with being kind. As an employee please remember you do not own the gym. Try and be gracious to future prospects. Their behavior said a lot about their character. This location was recently renovated so I’m not surprised they’re trying to get as much money out of people. LA Fitness is known to call consistently and add clauses to your contract. Be careful and don’t be alarmed! If you feel something is off, go with your gut feeling. It’s basically a pyramid scheme.

Since this is a bad review, most likely the owners will ignore this along with any others. LA Fitness reputation is notoriously bad. Their fitness trainers aren’t as qualified as they seem. You’re better off learning from Youtube.

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★ 5

Great renovation to the gym. Bright and cleaner. Especially after removing the basketball court, feels less Ghetto, and safer now

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★ 5

The renovations and added equipment is VERY welcome. The space feels cleaner and more welcoming with this investment in gym goer experience.

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★ 5

I love it here! lol

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★ 1

Came to the gym today excited to work out, only to find out they removed the boxing bags. Those bags were the only reason I was going there. When I asked the manager if they were planning to hang the bags back up, he just said, “No, I’m sorry.” Well, now I have to cancel my membership—this gym just isn’t working out for me anymore.

Source: Google

★ 2

I went today with a 7 day guest pass. It took 10 minutes to be seen. All of the workers had no sense of urgency. They were either too busy chatting with each other or walking around in circles. When I’m finally seen the guy that’s helping me asks for my ID. I give him my passport ID. I’ve been a chicago resident for 6 years & I’ve never had a reason to get a ID. He said I needed a chicago ID which is insane because what if I was just visiting from out of town. I asked if I can just show proof of address. He said no. I ended up paying $20 for a day pass. Crazy part is I had 7 day pass at the Hyde park location and didn’t have any trouble. I think he just wanted me to sign up for a membership bc he said the $20 could be applied to that. I told him I had no intention of doing that as I was moving and would be doing Pilates in that area.

Not to mention that they just reopened and most of the cardio machines are not working. Also, way too many people there for my liking. Workers seem like they are chilling and way too relaxed. Rather pay for something more upscale considering the bad service.

Source: Google

★ 3

Great gym especially after the renovation. However there are more people who go there to “hang out” at the machines. There are two girls (always wearing turquoise and pink) I see every time that do legs and they take such long breaks to chat that nobody else can use those machines. They would hog the machines and refuse to let anyone else work in. So disrespectful and ignorant to the community especially when it’s a public gym. Also there can be more air ventilation in the lift room.

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★ 5

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★ 1

They took down the punching bags after the remodeling what a shame.

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★ 4

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★ 1

I pay a membership yearly membership on top of that a monthly fee. I’m not being paid. I’m very confused as why they make their own customers put the equipment back. Im sorry i didn’t know i agreed to work for LA fitness. You have staff sitting around, or flirting with every thing that moves, I suggest you use your employees to maintain your facility. It shouldn’t be the customer responsibility. I’m a customer treat me as such. Stop treating members as employees. If you rather have every member clean after themselves then reevaluate your yearly membership and monthly fees. It takes time to clean and sorry to say I pay a fee for you guys to maintain the gym clean for me. If you feel the member should then give me a clock in number and a pay check. For that reason LA fitness is starting to be trash.

Source: Google

★ 1

Just like putting clown makeup on a corpse, The owners of the gym have managed to make something bad even worse than it was. Some of the machines are repetitive and at the same time scarce. The old machines that allowed you to try different ways of doing an exercise are gone. The place is always full. The parking is a disaster. Avoid if possible.

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★ 1

There was nothing in the contract stating no gym bags on the floor. Now they are saying you can’t bring gym bags because people are “complaining” but changing the rules… wouldn’t that mean a breach in the contract? I mean they had me sign saying I’ll rerack the weights and other stuff. I don’t trust my valuable belonging in the locker room nor behind the front desk. I’ve seen their employee cut a locker because someone thought and was acting unsure about that was his locker. He kept saying I think, maybe, not sure but than the employees cut the lock and the guy goes “oh I thought that was my locker”. And the guy tried to get them to cut another locker!

I specifically signed up to LA fitness because they didn’t have a bag rule now they are trying to change the rules after I signed the contract??? Can they even do that?

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★ 1

Closed the location down for 2 weeks to upgrade
Just to downgrade everything.
No basketball court, no saunas, removed 1 out of 2 benches in the lockers and they have exposed wirings.
This was a big downgrade

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★ 2

Brand new gym but it's been a long time coming. No more basketball courts to add more machines is okay but whoever was in charge of setting up where the machines should go and how they should be faced did a horrible job.

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★ 4

HONEST REVIEW (7/5/25) I'm not sure how long its been shut down but I came in today as they finished new construction. At first glance it's a big improvement. Lighting is better and they replaced all the equipment. The added a floor workout area with turf and overall it looks good. They added a full area of squat racks and legs which is a big plus. The only issue they will have is the tread mills... they used to have like 50 and now they have like 20.. that's a huge problem for this location.. but this looks like an actual SIGNATURE ROOM.. and they removed the basketball court which is a plus!!

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★ 5

Amazing updates. Best gym in the city now for the price

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★ 5

Great place to workout, wide variety of equipments, machines and aerobics/HIIT. The staff is super friendly, very very clean

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★ 2

Needs to stay open later

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★ 5

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★ 5

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★ 2

Tried to go to the gym to find out they’re closed with no notification or anything

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★ 5

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★ 3

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★ 1

Showed up today and the gym is closed for a remodel. No notice of this happening and could easily be done overnight which is standard for most gyms. Guess you get what you pay for.

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★ 5

I’ve had a great experience at this gym, It’s clear they’re passionate about fitness and creating a positive environment. Highly recommend!

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★ 1

NO MORE INDOOR BASKETBALL COURT THEY SAID. NO MORE INDOOR BASKETBALL COURT, I REPEAT, NO INDOOR BASKETBALL COURT. TF.

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★ 5

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★ 1

It's supposedly an LA Fitness "Signature". Being the top tier of the LA Fitness brand, it is supposed to have the most amenities and probably best services. But the gym equipment never seem to be organized, the whole gym just smells more than other LA Fitness locations. Bathrooms are the most disgusting.... there is urine just running down the floors, some urinals don't work. You can tell management doesn't care. You can tell they haven't cleaned for some time. It's been like this for some time. Lots of the members come smelling like weed. I dont care if people smoke it but I don't like having to be subjected to it because of their choices.

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★ 5

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★ 5

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★ 1

I pay my bill in cash on my due date every month and LA fitness charges my card and then expects me to pay a extra $5 late fee on the day of my bill being due when it's actually paid insanity and illegal

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★ 4

I’ve been coming here since 2018. I stopped coming for a while post pandemic but have been consistent since January. The male workers/trainers are all nice, especially Wanya. He is the absolute best always walking through and available to answer any questions. However for it to be adults utilizing this facility, it’s disappointing to see how many members leave weights all over the gym. Even in the middle of the floor and between weight machines. Which is dangerous and could lead to a lawsuit if someone trips over a weight. They need to start enforcing that people restack their weights for those trifling people who don’t have the mental capacity to understand that they should clean up behind themselves. Also some of the women are absolutely NASTY and don’t clean up behind themselves when using the toilet and drip water all over the locker room after leaving the pool. Not sure why they don’t bring towels to prevent such a mess.
It’s like, who raised some of these women? Animals are cleaner and have more pride than some of the females who use this gym.

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★ 5

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★ 5

Great gym ! Been going here for about 2 months glad I switched from the other location

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★ 1

Been coming to this gym for 3 years. It was a great gym before 2024. New staff turnover, constant broken equipment, over capacity are just a few of the issues. May update: still the same

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★ 1

With purchasing Xsport and closing down close by stores, this location quality started going down fast, jacuzzi broke down 2 times within 6 months, boiler issues, so we have to shower in cold water (especially this past winter).

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★ 1

As a visitor from Dublin, Ireland, I was extremely frustrated to learn I couldn't use a guest pass from my US-based brother (a member) because I'm not a US resident. The idea of a "guest" pass being restricted to US residents is completely illogical. Guests are by definition temporary visitors! This policy is unwelcoming and makes no sense for those visiting from abroad. LA Fitness needs to rethink this ridiculous rule. Very disappointing experience.

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★ 1

The staff here is HORRIBLE! This location has the WORST customer service! Front desk staff just sits around gossiping instead of greeting customers when they are walking in.

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★ 1

This gym is a hell scape

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★ 3

The pool or the jacuzzi are always down, the pool water is always cold. It used to be my favorite gym.

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★ 1

I do not recommend. They are weird about guest passes and tried to charge me $20 for bringing a guest even though it's included in my membership. I have not had this issue with other LA Fitness locations.

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★ 5

Dj helped me out great staff

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★ 2

"It's beyond disappointing at this point with LA Fitness. Having machines out of service for over a month is completely unacceptable for a paid gym membership. But to add to that, the water fountains are ALSO out of service! I hate to even admit that’s happened more than once. So, not only am I paying for equipment I can't use, but a basic necessity like refilling my water bottle isn't even available. It makes it incredibly difficult to have a decent workout. And let's not forget the sauna, which seems to be out of order more often than it's working. I really try to avoid leaving negative reviews, but honestly, who would willingly pay month after month for a gym where key amenities are consistently unavailable? This is beyond inconvenient; it's a complete lack of service."

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★ 1

No worth to pay 45 dollars a month when everything is a disaster! People use the weights and leave it anywhere but the place it should be
People on their on all the time in the machines and sometimes the wait time for an equipment is over 20 min

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★ 5

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★ 4

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★ 5

A variety of machines and pretty big.

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★ 3

Sauna never in service

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★ 1

Horrible most equipment not working too crowded, swimming lessons for kids pool packed, hot tub not open or working. Hard to find, free parking only for 2 hours validating device was not working hard time leaving the parking too many cars because tickets were not validated. I don’t recommend this location

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★ 1

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★ 5

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★ 5

Great gym, friendly staff.

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★ 5

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★ 5

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★ 5

Experience was great due to Mikey helping a lot.

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★ 5

shout out Mikey, the goat - very helpful

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★ 5

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★ 5

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★ 1

Do not open a membership at this gym. They literally manipulate you into paying more money. I was told that if I paid $20 immediately I could get management promotion of paying $20 w a guest. I paid the money then I got there and it’s no guest connected to my account. So I had to pay another $30 , to get a new account. They informed me they would close and refund me the money from the last account. I never received the money but instead they took a $59.00 annual fee from both accounts totaling to almost $120.00. So I lost $180.00 from La fitness. I would believe this was an accident but this happened to me 2 years ago as well , which is why I stopped going to La fitness. I believe the sales reps do this to meet a specific criteria. Then if they made the mistake why would I have to pay to open another account , instead of them just fixing the account. Then when you complain a 5 number text you just to make it seem as if they care.

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★ 3

Weights are never racked.... you won't find any consistent weights, so be ready to work out with whatever weight you find.

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★ 1

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★ 5

Angel was super helpful and nice to us. We weren’t from here but he ensured we would still get a great lift in.

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★ 5

Phenomenal location and lots of equipment, highly recommend to others.

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★ 4

The sales associates at this location were very helpful and understanding. Greatly appreciated the customer service

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★ 4

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★ 5

Darren was super helpful, broke down all the information and answered any questions I had. Amazing customer service.

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★ 5

I was helped by Angel signing up for a membership! Very informative and great customer service. Love this gym.

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★ 5

Had a great experience here at this location we were greatly helped by Angel. Would recommend this gym!

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★ 4

Nice and clean. Friendly people.

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★ 5

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★ 5

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★ 4

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★ 5

Brittany is the sweetest! She was so kind to help out and the facility is so clean! Love coming here

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★ 5

dj helped us out

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★ 5

Dj has phenomenal Custer service and he really helped us feel at home at the facility, definitely will come back because of the great work

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★ 5

Angel was very nice and accommodating, I highly recommend going to this location

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★ 5

Very nice management,kind,friendly

Source: Google

★ 5

This LA fitness location is really professional and organized. Great customer service and friendly environment.

Source: Google

★ 5

Source: Google

★ 5

It was a great experience, I love the weights and the place was very clean and the staff was great

Source: Google

★ 5

Love the gym! Great for first time visitors, Brittany was very helpful! Will be back again

Source: Google

★ 5

Great experience, clean and organized, very well received by Mark!

Source: Google

★ 5

Source: Google

★ 5

Great staff and big gym

Source: Google

★ 5

Dj helped me out when I had an issue. I Can only reccomend LA FITNESS

Source: Google

★ 5

DJ was knowledgeable and helpful with getting started on members ship, Im happy with the service

Source: Google

★ 5

Source: Google

★ 1

Horrible customer service and filthy locker rooms. They claim to have an hour and a half free parking, but the validation machine does not always work. I reported the issue to management multiple times, but they claim they can do nothing about it.

Source: Google

★ 5

Enjoyed the experience with Mark the GM

Source: Google

★ 5

Thank you DJ for helping me get set up with a pass. Very nice and genuine.

Source: Google

★ 5

Great environment and very diverse gym with a great staff , especially DJ ! (:

Source: Google

★ 3

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★ 2

Dirty and Crowded. Members don’t put their weights back. Staff doesn’t attempt to put the weights back either.

Source: Google

★ 5

Enjoyed the experience here! Great vibe and culture. Marks the man!!

Source: Google

★ 5

Mark was awesome! Recommend this location - ask for Mark

Source: Google

★ 5

Great equipment/facilities. Trainers are super helpful, 10/10 gym!!

Source: Google

★ 3

2 hour parking is nice. A lot of wasted space from abandoned kids klub and random room in the back that used to be physical therapy. This place could use a renovation again. Leg Press machines suck.

Source: Google

★ 5

Worked out at this gym off and on over the last few years, most recently worked with the store manager, personal training manager Adrian and personal trainer Wanya who are awesome group - keep me motivated, seeing results and holding me accountable. Appreciate the support guys, thanks!

Source: Google

★ 4

Solid LA Fitness. People still steal the equipment like other gyms, but they try to stay adequately stocked. The staff is very nice. The operations management is always attentive and engaging, so are the personal trainers.

Source: Google

★ 1

Scammers! They get you in with LIES and if you try to cancel, you HAVE to give up 1/2 of what you paid! Who does that?

Source: Google

★ 5

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★ 5

A big shoutout to Darren for helping us out while visiting the city. He was very helpful. The place was very clean and both the pool/hot tub and sauna were working when we were there!

Source: Google

★ 5

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★ 5

Buena.

Source: Google

★ 1

Be cautious when considering personal training at this LA Fitness. I had a disappointing experience with hidden costs and unfulfilled promises. The personal training package ended up being a scam, with additional fees not disclosed upfront. Save yourself the hassle and avoid their personal trainers altogether.

Source: Google

★ 4

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★ 5

Nice place, and Thank you Mark for your advice, very kind.

Source: Google

★ 1

Mens locker room and the bathroom area smell horrible I been to other LA Fitness, and they are much cleaner. I know it's not a bad place. However, it's in need of major updates

Source: Google

★ 1

I experienced terrible customer service at this gym. It was member appreciation day & there was a sign on the front door saying guests of members get a complimentary pass to work out on this day. My friends were still forced to pay unnecessarily & the front desk person, Robert said that the sales and marketing people made this offer up & he had no clue about it being real. I’ve had much better experience at other LA Fitness Branches

Source: Google

★ 5

The feeling is good, the environment is clean and the staff is friendly. I almost didn't want to join when I first read the reviews. Until I went to experience, I found that it was not as bad as the evaluation said. The equipment is perfect, you can choose what you want to do without waiting in line. The squash court is largely unused, but still clean. Keep disinfecting wipes in a fixed position. The bathroom is clean and tidy. There are 8 places in the women's bathroom, so you don't have to worry about people not being able to take a bath. The sauna temperature is great. Parking in the parking lot is free for 2 hours, but remember to be early, or you will have to pay $4 for leaving one minute late. It's much easier to park in p2.

Source: Google

★ 1

It used to be good. Staff are weird.

Source: Google

★ 5

I signed up couple months ago with Mark! He’s amazing, he got me to bring my best friend that I’ve been trying to get in the gym for so long! Recommend!!

Source: Google

★ 1

Worst customer service ever, they charge you hidden fee and yet argue it’s included in the membership fee. Also, they are rude and unprofessional while discussing the charges on your account.

Source: Google