★ 5

Source: Google

★ 3

This is my preferred location at the moment. I was going to the one on Elston bc its a little closer to me but I think this one is much better, IMO. I like that the gym is very well air conditioned, I like the variety of weights and machines (all but one in working condition, unlike the gym on Elston), it’s kept pretty clean and also how spacious it is. A couple of downisdes - they do not offer free towels like a lot of gyms do and the men’s locker room, (at this location) is very stuffy, humid and overall uncomfortable during hot days. I have also noticed that some of the equipment breaks down periodically and it takes several months for repair. This has been very frustrating and makes me question whether I should renew my membership.

Source: Google

★ 3

Bro gym. Packed and not much room for a good workout during busy hours. Off hours is amazing.

Source: Google

★ 5

Management has done a great job with this club in the last year. Much cleaner than it used to be. Weights are put away. Lots of equipment. Staff is friendly.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

A nice neighborhood fitness place with good machine and equipment variety. Not fancy but worth it if its convenient to you. Also the people are nice. There was confusion about how to access the gym for a free trial and they were kind and let me work out even though i didn't meet the specific restrictions. I can see why this place is popular.

Source: Google

★ 1

front desk people are always rude. literally any location other than this one is 100% better with working equipment and staff that doesn’t suck.

Source: Google

★ 5

Source: Google

★ 1

Concur with the other 1-Star reviews. Bad attitude here amongst staff and dire lack of customer service. Don’t know how they can expect people to sign up for their memberships when they have such a nonchalant attitude towards people. bordering on being jerks. I’ll choose to spend my money elsewhere where they know how to treat people. Avoid this place.

Source: Google

★ 5

Source: Google

★ 5

I would have given it 3 stars prior to a couple months ago. Laura the manager could not be more on top of things - or kinder or helpful !

A few months ago, one practically needed to hold their breath when walking into the locker room. It was pretty disgusting.

She has ensured cleanliness and I instantly noticed the difference.

And I recall one day we where as soon as I entered the gym she apologized for the air conditioning issues and said they were working on it.

I barely noticed that it was warmer than usual.

She's immensely committed to the customer experience and that feels great.

She's been immensely helpful to me personally on a number of occasions.

Also - one of the trainers - Goop - is extraordinaripy talented. While younger than some trainers I've seen in the past he's the most knowledgeable. As I'm aging, he was able to make modifications and focus on mobility rather than strength or size. I've avoided injury and he consulted with my physical therapist. He's also one of the most optimistic and ethical people I've ever met. His guidance and patience has kept me active which is essential for my well-being (and arthritis)

These are some profoundly good people !

Source: Google

★ 5

Although this place dose not have Amenities Like a pool and basketball court. It has every machine you need and the equipment is definitely top tier. The staff here is really nice and brings a positive vibe to the gym.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 3

as a member for over four years, there are highs and lows. The lows are: it gets very hot because the air condition doesn’t work. They have some staff that are extremely creepy. There’s only one glute machine, so be prepared to wait.

The highs: generally the staff is great! The culture seems pretty good, minus the creepy ones, but you can’t always avoid those regardless of the gym. They have a fair amount of machines that are usually working. they have separate floors and separate rooms.

Overall, I recommend but I’m not there in the summer because there’s no air condition. Even yesterday, in April 2025, it was very warm in there, breaking a sweat even when it was 45° outside.

Aug 2025 update- Laura, the new manager, has really taken charge of this location and it shows. She’s been getting the gym into great shape, and the air conditioning has been running pretty smoothly throughout the summer (definitely have been days that it’s not working in some rooms.) But It’s clear she genuinely cares about both the members and their experience here, which has had a noticeably positive impact on the atmosphere.

That said, the gym really needs to invest in another hip thrust machine. There’s only one available, and it constantly creates a bottleneck—members are left waiting around, adjusting their workouts, or checking back repeatedly to see if it’s free. While there’s plenty of upper body equipment (clearly catering to the men), this machine is a cornerstone for strength training, especially for women. It’s surprising that such an essential piece of equipment is so limited. If you’re focused on glute building, just know if you come at a popular time… it might not be convenient for you.

Source: Google

★ 1

Just like many people, my experience was the same. Front desk people were pretentious and rude. Looked like they hate their job. I’m new to the neighborhood and was going to sign up, and they seemed annoyed I was there.

Bottom line: there are PLENTY of other fitness places in the area. Find somewhere else.

Source: Google

★ 1

I walked in after signing up for a free trial, and nowhere within the trial does it always an in-state ID is required. I brought my ID, but I just moved to Chicago and was looking for a new gym to call home. The girl at the front desk was unbelievable flippant and seemed annoyed at my arrival. I was never rude, or dismissive in any way. The man next to her immediately swatted at the air and said "Yeah but you need an in-state ID." I understood and prepared to leave, but the girl seemed so frustrated for reasons unknown, and kept making awful faces. I asked to be removed from communications since I obviously won't be working out here. Then I called to verify and she said "Oh yeah. I forgot" and hung up on me. I've never been so appalled at someone's behavior and I'll never step foot in an LA Fitness again. I will also make it my mission to ensure everyone knows how abhorrant their behavior is. Worst gym experience I've ever had. If LAF wants customers, they should get their hires far more thoroughly. I can't say enough bad about her and his attitude.

Source: Google

★ 1

If I could give this gym 0 stars I would but it’s NOT an option. I’ve been posting about broken machines since LA FITNESS took over, as of today I spoke to the staff in regards to getting them repaired and I was informed it’s out of their hands!!! Corporate is REFUSING to repair broken machines ex. the leg extension machines in the north wing of the gym. Both machines are out of service one broke in November of last year and the other in April. One has the sign the other does not. So not only do they NOT care about repairing or replacing broken machines they definitely don’t care about the member’s safety. Members are charged a monthly fee of $50 for a gym that does NOT supply adequate equipment. I stead they are wasting funds on paint and switching out light bulbs that does not to be replaced. REPAIR or REPLACE broken equipment!!! It’s a LIABILITY and a SAFETY ISSUE!!!!!

Source: Google

★ 3

Since the sale to LA Fitness, all I've noticed is 1) no paper towels anywhere, even in the bathrooms 2) broken plumbing, 3) reduced hours and services, 4) Wifi no longer works

EDIT: things have stabilized post-acquisition. Raising to 3 stars. I miss the paper towels though.

Source: Google

★ 5

This club had a rough transition from being an XSport club to an LA Fitness club. For a period of months, there was just a lack of cleanliness and a lot of out-of-service equipment. My intent was to leave LA Fitness when my annual membership ran out.

I am glad that I stayed. The current LA fitness team has made great progress in making this a good health club.

The club itself has a very mixed membership with some serious bodybuilders, some high school kids and mostly a good mix of somewhat serious health-conscious people.

The layout of the club boasts four distinct areas. This is a big advantage if you are unable to get on a specific piece of equipment or if you just don’t like the mix of people working in an area, you can easily move into one of the three other areas and find similar equipment on which to work out.

It is not a fancy club but you can definitely get in a good workout here. The cardio equipment definitely needs an upgrade, but it is still usable. The club has recently replaced all the padding on existing workout equipment, so it is in pretty decent shape. There are abundant free weights available at several locations in the club. No towel service or hot meals. But this is a good club for the lower price you pay at this club versus the fancier clubs.

A recent upgrade that is evident is the upgrade in the cleanliness of the club. It is a marked improvement even from a few weeks ago. And the high level of cleanliness is being pretty consistently maintained.

So, if you are looking for a good neighborhood club that is clean, has an extensive selection of workout equipment over a pretty large club space, has somewhat serious athletes working out there, and is reasonably priced, this LA fitness club is a good bet.

Source: Google

★ 3

Well they finally fixed the AC
Still waiting on the wifi to actually work throughout the gym. Really shouldn't be hard in 2025.
No longer open over nights.
All downhill since LA fitness took over.

Source: Google

★ 4

Source: Google

★ 1

Went there yesterday for a simple tour about 11:30 am. The front desk staff acted like he didn’t even want to acknowledge me standing there until I requested a tour. He began, as he annoyingly continued throughout the entire tour, asking me the same damn questions over and over again, even after I repeatedly asked him why he was doing that! He acted like a weird bot (I even looked at him two or three times to see if he actually was one 🤷🏿). At the end of the “tour”, I asked him who was the manager. He pointed out a man sitting at a desk on the phone and then actually asked me why I wanted to talk with him. I went over and sat in a chair in front of the manager, indicating I was waiting to talk to him. This “manager”/individual totally ignored me, just kept enjoying his phone call, and didn’t even acknowledge or give me eye contact. I got up and got the hell out of there, feeling very not welcomed there. Maybe it was the color of my fro 👴🏿? That was my first time in that place.

Source: Google

★ 5

jimbo was very nice and laura is the best
brett was super cool

Source: Google

★ 1

Source: Google

★ 5

Came to this location with a chip on my shoulder from the Logan square location. I’ll never go anywhere else! Super clean, plenty of equipment and the sauna is always working. Mo, Jimbo, and Laura are the best!

Source: Google

★ 1

Too expensive. I want to return but there's no senior discount and I sure don't need courts since all I used before as xspor was pool some floor equipment and locker room (and mobility impaired) 30/ month high and not even 24/7/365 anymore

Source: Google

★ 1

Quick update two days later AC is still down

Source: Google

★ 1

Staff is well versed in being extremely exhausting to work with. John in particular was especially unhelpful. This gym operates like a scam operation. Do not go here, try Chicago Athletic Club instead.

Source: Google

★ 5

One of the better LA fitnesses in the city. Wish they had a working calf machine tho

Source: Google

★ 1

It is impossible to cancel your membership. So many impractical steps that are daunting and annoying...they just keep on charging you. Designed to rob people. Yes, it is that bad

Source: Google

★ 2

Prices increase, operating hours decrease, and machines are always broken

Source: Google

★ 1

Went here for the first time cause I was in the area. Overall thought machines were pretty good and didn’t have to wait on anything. Was unaware of where everything was so I tried asking one of the trainers where’s the nearest bathroom.trainer tried to ignore and mean mug me until the second or third time l called for him ,which he responded by asking me “what’s your problem”. Instead of just answering the simple question, employee was rude and hostile and said “you already know where the bathroom is”. Which was strange and weird, and he walked away shortly after. Why would I ask if I already know? Short bald African man who was one of the trainers. Went to make a complaint to the manger but he seemed uninterested and angry that I was complaining and probably did nothing after I left. I would have loved to come back but not interested in rude and unprofessional employees.

Source: Google

★ 1

I'm afraid I have to echo what others have said. The club is kept entirely too warm. It isn't that the air condition doesn't work, it is that it is set that high (you can see the set point as soon as you walk in). Because the gym is kept FAR too high above the optimal workout temperature, your body will be stressed to keep cool and your workout will suffer. Not only that, but by keeping the ceiling fans running in an enclosed, poorly ventilated area, in such a way that there is no circulation, even more heat is being added making the place hotter.

Equipment is in a constant state of disrepair. I would venture to say that the management has never completed an annual top to bottom inspection of the equipment.

Unfortunately the gym still carries the grungy, dirty, drab decore as the X-sport that it was originally. Tiles are cracked and missing in places, and there are tripping hazards everywhere. I have yet to understand the organization of the equipment in the three rooms; other L.A. Fitnesses arrange the equipment by muscle group.

The locker room is a veritable steam room. Like other X-Sports, everything is cramped, dirty, and in marginal repair. Locker lock-rings are twisted and broken, doors are missing knobs, and they frequently have trash left inside. Expect to find protein powder all over the floor. The sinks are constantly flooded with soap and water, so don't get too close or you'll get a wit line on your shorts. The showers have a funk, and like everything else, there is often something broken: towel racks, door jambs, shower knobs, soap dispensers.

The one good thing I can say is that the location is fantastic.

Source: Google

★ 1

Dishonest company. I tried to renew my subscription in person ahead of time, but it resulted in two overlapping subscriptions for the same person.

Source: Google

★ 2

Leg Extension machine on Ashland location is broken LONG TIME and people who working there not do anything about that ,and disinfectant wipes are always out !!!
Did we need to donate some money to that be fixed ??? Im down for that but let's do something about that !!!!

Source: Google

★ 1

Terrible hours. Half the equipment is broken or old and barely functioning. Doesn’t let you come in 30 minutes before they close.

Source: Google

★ 5

I have been working out here for over 7 years and absolutely love the gym.
The staff is very polite.

Source: Google

★ 5

Here all the time // Laura and Mo are great at the front desk always helpful and nice !

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 2

Why hasn’t the air conditioning been fixed yet? I moved here in 2019 and every year, it’s a continuous problem. I can look past all the other major flaws but the A/C should be management’s main priority. I’m not sure why they haven’t addressed the issue. This picture is from a relatively nice day (64F current temp with high of 72F). Imagine how hot it is when it’s above 85F outside.

Source: Google

★ 2

Desperately needs investment. It's honestly a travesty that LA Fitness Corporate decided to keep this former XSport open while closing down the much more pleasant location above Mariano's on Broadway.

Pros:
- A good amount of equipment. Only thing keeping this from 1 star. Even this isn't AMAZING though. It has more squat racks than I've seen in many other gyms, but I only found one leg extension machine upstairs. Couldn't find the calf extension machine.

Cons:
- Ridiculously hot. I feel that people that come here regularly must have forgotten what gyms are supposed to feel like.
- Sweaty / Dirty. There are so few wipes that I think people have given up on using them. The turf is so stomped down that you can't feel individual blades of "grass" and it's almost sticky-feeling. The air also feels musty and gross. The locker rooms actively smell moist and sweaty because of the carpet.
- Confusing layout. I think I spent 15 minutes of my last workout here just looking for equipment, since a lot of it is in hard-to-see alcoves or upstairs, which has an entrance that is barely visible. It's in a charming old building, so this can be forgiven as long as the signage is improved.
- Crowded in multiple ways. There is a lot of equipment, but it is crammed onto little floorspace. There is also a huge customer base, compounding the crowded feeling.

Not hating, but offering honest feedback. LA Fitness, please prove you are not like every other soulless corporate consolidator and actually invest in the property you purchased. Otherwise, sell XSport back to someone who cares please.

Source: Google

★ 4

Source: Google

★ 2

The air conditioning never works properly. Many machines are out of order and are never repaired or replaced. To top it off, the cleanliness of the bathrooms is terrible, as the showers always smell like urine. I think paying $50 a month is way too much for such poor service. They should really pay attention to these issues.

Source: Google

★ 3

Hard to say whether this is just the transition from Xsport to LA or not, but the gym is constantly running out of paper towels, cleaning wipes, and there have consistently been multiple machines broken (some for months) since LA took over. Obviously not expecting perfection from a gym at this tier, but it's been a rough 6 months or so.

Source: Google

★ 1

They tried to cheat me out of a year of my two year membership when they bought out x sport. I willing to get over it despite the effort it took to sort out, but I showed up at 10:30 and they kicked me out bc they "close in 30 minutes." Used to be 24 hour, but the site says midnight, so what gives?

Source: Google

★ 3

Source: Google

★ 5

Currently my favorite gym to visit during the week, I love the huge amount of space they have for different activities. You can find almost about any machine here!

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Great personal training available. Any workout you can want is possible there

Source: Google

★ 5

Source: Google

★ 3

The locker room has carpeting, and thus, there is a really foul musty smell. There aren't any plans to remodel/remove, so just be prepared for the wonderful aroma. The gym is 22 years old. For the most part the equipment is decent. Some old cardio machines, but there are some newer ones as well. Weights and weight machines are decent, as well.

Source: Google

★ 1

Source: Google

★ 5

food was great

Source: Google

★ 3

Equipment is regularly broken or doesn't function proper (takes a long time to fix). They cannot seem to figure out how to file a purchase order to order more paper towels and disinfectant spray bottles for the gym floor (trust me, some people leave their benches covered in sweat). DirecTV also no longer carries ESPN or ABC, so the four channels that do work there, are pretty grim. And to top it off, base membership went from $9.99 to $19.99 ($24.99 I believe for new members now) so it makes you wonder where the hell they've allocated their revenue stream.

Source: Google

★ 1

Xsports gyms cleanliness is horrible. Machines are not working.

Source: Google

★ 4

Source: Google

★ 1

9/1/24 walked in and walked right out. Visible dirt and filth everywhere. No air conditioning. Handles of elypticsl were STICKY. went in locker room to wash my hands and it literally smelled like a city alley with dumpsters in there. Just condemn this place. What a shame. This gym brand and this location was the place to be in the 2000s. I used to live here back in the day. It was healthy, bright, well-attended. There is a reason there was only one other woman here besides me because this place is now disgusting.

Source: Google

★ 1

These is absolutely no reason this gym needs to advertise by stapling things to trees up and down California ave and on the 606 trail. The littering you guys have caused is disgusting. Do better.

Source: Google

★ 5

Good place to go if you wanna get in shape ! All the equipments are in good and reliable condition! Very clean gym and very friendly stuff working there !

Source: Google

★ 5

Came to visit this gym and was immediately greeted by front desk staff. Everyone is very friendly, Vanessa was nice and super helpful in answering my questions about the facility and made me feel very welcomed. Seems clean and safe.

Source: Google

★ 5

Vanessa and brett they are great woker at the gym LA fitness lake view

Source: Google

★ 4

I’ve been coming to XSport (now LA Fitness) for a few years now and it’s a good basic gym! Several machines need to be updated/fixed and more signage for where to put weights back would be a step in the right direction. The front desk employees, especially Vanessa, are always friendly and make me feel welcome!

Source: Google

★ 5

I come here all the time and always see Brett and Vanessa. They are always so kind and helpful at the front desk and really go above and beyond to just take notice of the guests and remember things. I always look forward to just saying hello when I come in.

Source: Google

★ 1

Source: Google

★ 5

Vanessa- Brett- great front desk workers always polite, good people

Source: Google

★ 5

Vanessa and Brent are the best employees they are super nice

Source: Google

★ 5

Gyms can be so intimidating, especially being new to weight training. Wells answered every question I had and made the experience so much more comfortable for me! Looking forward to training with him in the future:-)

Source: Google

★ 1

Called this location on 7/16/24 between 19:45 and 20:25 continuously to ask a question; no answer. Few times they would hang up on third ring. No costumer service whatsoever.

Source: Google

★ 1

Dirty, machines constantly broken and shady sales tactics. I’m glad xsport went under

Source: Google

★ 5

I just started going to this gym. As a female member feeling comfortable, cleanliness and feeling safe is a top priority.

Greeted by Vanessa, she is always welcoming and friendly. Making me feel at ease right from the moment I walk in. Her positive attitude sets a great tone for my workouts. She’s friendly and professional with me and other guests.

The facility itself is always clean and well-maintained, which is something I really appreciate. The equipment is in great condition, and there's a good variety to choose from.

Source: Google

★ 5

I have been to many gyms over the years, but had not been to the Xsport in Lakeview. During my first visit, I was greeted by a young woman named Vanessa. She noticed I was nervous and asked if I had any questions. I told her it was my first visit at that location. She smiled kindly and volunteered to show me around. It’s amazing to see the difference that one act of kindness from the cute girl in glasses can have on a nervous woman like myself. The facility was clean the equipment was suitable and in good working order. Thank you Vanessa! I rarely leave reviews, but I thought it was important for the world to know that you are wonderful.

Source: Google

★ 3

Tina the operating manager, her customer service is terrible. She is so rude and not concerned w being nice even tho she is the operating manager. My payment was late, it tried to charge me on the 7th, i have records that it charged me previously as late as on the 14. She refused to let me work out, i understand i need to post the payment. But i paid an annual fee, i should have a grace period like the previous months. I had to call customer service for them to change me due date. But time had no resulution for an alternative. I work in customer services. I honestly don’t even want to make the payment or work out there ever again. She told me i can’t work out but customer service moved my date and now i can work out. The general manager who should lead the team is setting the bar really low. I’m telling all my friends and family to go to the lake view location. Where they at least are kind. Tina has the worst attitude. Not to mention she is not even presenting her self professional. She has grey roots w color dyed hair that needs to be touched up. How is that allowed on top of her sassy attitude, it’s sickening to be treated like nothing at a place i visit everyday. Thank you Tina for ruining my day, for ruining my work out and my over all experience w x sports. You totally impact me the worst way. I will be contacting xsports to see why is she allowed.
If you don’t like your job don’t take it out on the ppl. I just wanted to use my grace period as i previously did which is clearly not a problem since customer service helped me do that after a 45 minute call. Please send Tina and her attitude back to training until she can have a mind set with a smile w attitude of gratitude for a job and life. I never wana see her again. I called to check did the system update the new date. She answered and i hung up. She called back twice. I literally had anxiety about her telling family member when I’m at the gym like she would ask them to come attack me. Her body language and facial expressions are not friendly to be at the front desk. Xsports has relationships w other business they cross promote w, they have the Chicago police there recruiting, why must we be greeted w nasty attitude Tina??? This is ridiculous. She felt so triumphant denying me entry, when she could have said Brandon i can help you work out by changing your due date, she was happy seeing me leave unsatisfied. So demonic of her honestly.

Source: Google

★ 4

Source: Google

★ 4

Love how there are separated rooms with a variety of equipment in each. This makes for a more private gym experience.

Not exactly rude gym patrons, but this is the type of gym where everyone has the look on their face like they are pumping gas.

Cleaning stations are conveniently located, and equipment is kept clean and neat.

Source: Google

★ 1

Great gym highly recommend it’s 24/7 it’s a one star for me because of the amount of workers trying to sell you on anything and everything they got a guy walking around trying to sell memberships to your guest like what’s the point of paying for guest privileges

Source: Google

★ 1

Shared a complaint about a recent competition for muscle building and weight loss and was ignored. The weight loss competitor winners each lost 70 pounds in the span of 3 months. Even your own staff thinks that your clientelle may be on peptides or other drugs used to enhance weight loss. Perhaps you should reconsider advertising this to your members because this is very unsafe and unhealthy. Or do you solely care about profits? I have heard from your own staff that upper management is quite narcissistic and delusional. Oh, and your machines tend to be broken. Replacing them with a safety cushion and only fixing them once a year (thanks staff member) aids in knowing how awful management seems to be.

Source: Google

★ 4

Place is great if you don’t mind having to find a treadmill that functions fully. I do believe this place’s AC is not functioning. But I suppose it adds to the calorie burn. Maybe? It would be nice if it got an upgrade on equipment, but that’s just me. 🤷🏻‍♀️

It does what it does.

Source: Google

★ 5

Had the best trainer in the business James Everhart

Source: Google

★ 1

The majority of the Chicago Locations don't have their central air unit working. I've been frequenting the Xsport at 3240 N Ashland Ave for over 10 years. For the past 4 years the central air unit isn't working and the conditions are miserable when the temperatures in Chicago are over 65 degrees. The gym temperature on summer days is over 85 degrees inside and impossible to work out in. I have mentioned it to the managers on duty and they always comment that it's in the process of being fixed. I don't believe that it takes over 4 years to fix. Last year a member actually passed out and fell off a chair due to the heating conditions.

I'm shocked that more members haven't passed out to heat exhaustion. Will this huge issue be resolved anytime soon? I tried calling corporate, but just get a busy signal.

Source: Google

★ 5

One of my favorite Xsports

Source: Google

★ 3

This xsport compared to all the other xsports in the Chicagoland area appears to be the nicest and maintained one. Also the cleanest. Still that does not mean this gym is in anyway maintained or cleaned, it just is better at doing this than its other locations. Xsport is the type of gym you have to gamble with whether a machine will be working or not. Majority of machines look like they are overused and ready to be replaced (common xsport problem). It's sad when machines don't have the proper (out of order) sign on them to let people know so they don't try to workout on them or hurt their body working on a poorly maintained or broken machine. Specifically talking about the bikes and stairmasters on the main floor. Also workers seem to say machines have been "fixed" when they literally shut down on you a week after they've been fixed. embarrassing on their part they're just tryna bandage a bigger problem (spending money on getting new machines and equipment).

The weights sections however are amazing (compared to other xsports) so I can't complain about them. Honestly is the biggest reason I come to this gym because there are plenty weights (3 sections - 2 on main and 1 upstairs).

The studio also is a big plus about this gym (it is taken care of and is very big).

I used the spa privileges once and was pretty disappointed when half the amenities they offer were dirty, broken, or something was off about them. Pretty much never wasted my time again on them even though it's included in my membership. (The spa is downstairs).

Locker room is standard. It smells but is MUCH cleaner than other xsports and so r the bathrooms. Other xsports locker and bathrooms are a dump, so good job Lakeview team for doing your work.

Source: Google

★ 5

I've been going to this gym for almost a year now and it's the XSport location I use the most. Women's locker room and sauna is well kept and usually clean. They've also been doing a better job lately of keeping the paper towels and cleaning spray stocked throughout the gym so patrons can wipe the equipment down before/after using which I appreciate. My favorite thing about this gym are the Friday morning yoga classes with Marlen. I'm pretty picky with group fitness classes and Marlen's classes are excellent in my opinion; a great blend of balance/flexibility/strength, easy to follow instructions, considerate of all skill levels, and she brings a new sequence every week which keeps things interesting and fun!

Source: Google

★ 5

I love Yoga classes with Marlen, she is awesome!!!
She has class on Tuesday and Fridays. Highly recommend her.

Source: Google

★ 5

Source: Google

★ 1

The font desk employees was a jerk and really rude. It was my first time going to this location and he made me feel so unwanted. I did not get his name but I will definitely not be going to this location ever again

Source: Google

★ 4

Great!! Friendly staff. I go there at 6:30 am weekday and weekends. Its awesome the fact is actually 24/7 gym, great for my schedule.

Source: Google

★ 5

Source: Google

★ 1

They keep charging you even if you cancel your membership. I cancelled my membership with an employee in person back in December to make sure I was not going to get charged further, and I suddenly got charged in February. Customers shouldn’t be spending their time just trying to finish a membership several times while being charged unfairly.

Source: Google

★ 5

Source: Google

★ 4

Pretty decent overall. The gym is a bit chopped up with all the different workout areas, but you can usually find equipment or free weights to use. Convenient free garage parking across the street above the Target.

Source: Google

★ 5

Source: Google

★ 1

Listen to the other reviews. Don’t sign up for personal training. You can’t get out of it

Source: Google

★ 4

Pretty solid gym. Nothing fancy but has everything you need at a reasonable price. Only problem is cleanliness and it seems most patrons are ignorant to gym etiquette. You will be constantly reracking others weights etc. If your looking for a cheap gym with all the standard amenities than this will work for you.

Source: Google

★ 1

I joined this gym only for group classes. However, it has been repeatedly observed that when classes are cancelled, it is not communicated in advance. I commute 20mins and then get to know classes are cancelled which is very annoying and a waste of time. I have shared this feedback with the manager but nothing has been done for either a decent notice prior communication or any steps for replacement instructors so that schedule of others is not impacted.

Source: Google

★ 5

Bewn a member at XSport for years. This is a neighborhood gym. It's a chain, but this location is where the locals go to workout. You will typically see the same people during the same hours everyday. It's great. I like the open floor plan, but I also like how the free weights are in a different area.

A gym is a gym, but this has a great vibe. I don't live in the neighbood anymore, but I always make my way to work out at this gym. Was there before the pandemic and I also eorked out there after the restrictions were lifted. The place is the same. I love it.

Source: Google

★ 2

Will start with the pros: good location, enough room to have a lot of people simultaneously working out and there’s always a machine available to be used, the gym is huge and has multiple areas distributed. I always found it clean, prices are decent comparing with the ones around.
Cons: indoor smell and temperature is terrible. During the summer I’ve seen thermostats over 85 degrees is terrible. Staff is weird, most of them unkind I would say, they keep rotating and bringing/firing new people, so there’s always employees working, you can easily tell and wonder why? Take your own guess. Machines and equipment are old, lot of them don’t work at all, and yes, you can report that but they never fix them. Hopefully this review helps the managers to improve it.

Source: Google

★ 4

Source: Google

★ 5

Solid gym. Plenty of squat racks and benches available. Never have issues finding weights.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Fine gym. No frills but large. I like how you can bring a guest any time you join and go to classes with their premium package but you can also get a package for just the bare bones at one location.

Source: Google

★ 4

Source: Google

★ 2

Disappointed. Was going to sign up with their deal online but reviews from now to 6 years back mention how hot it is. Meaning it never was and never will be addressed. Health hazard. I get migraines running in the heat and it's one of the main factors when looking for a gym.

Source: Google

★ 5

Source: Google

★ 2

Never enough cleaning supplies. Staff entertains themselves instead of maintaining the gym. Machines are in fair condition at best.

Source: Google

★ 5

Source: Google

★ 1

I've been going to this gym for over 10 years and will now be canceling. Ever since the pandemic, this gym has gone way down hill. There is always something unusable in the woman's locker room. A shower, faucet and/or paper towel dispenser. Equipment isn't well kept. I've been on several treadmills where the belt slips. But the most egregious negative is they keep the thermostat in the main room set to 79 degrees(I looked). Cardio in that heat is brutal.

Source: Google

★ 1

The worst Gym

Source: Google

★ 1

Bought a bunch of personal training sessions and they just went missing one day. Sales person said they never expire and was never given a heads up that they will go missing. Typical scam behavior. Tried disputing it and didn’t work out. Lost $500 bucks, just vanished. Just avoid at all costs and don’t sign up for any training sessions here or give them any of your money. Heads up.

Source: Google

★ 3

This is not a good gym: it’s run by hucksters, it’s 85 degrees inside the main room at all times, it’s too crowded, and the men’s locker room is a war crime. However, it’s cheap and it’s close to my apartment, so a loyal XSport customer I am.

Sign up on the website, you can skip the high pressure sales pitch and then when you want to cancel they have to give you a way to do it online if you signed up online.

Source: Google

★ 3

If this isn't the unholy grail of gym stank. I already know that COVID-24 is brewing in the men's locker room, it smells like death 24/7 and I'm sure even bleach won't be able to fix it. Not sure if this place passes any health inspections.

Source: Google

★ 5

I had a membership at Xsport 10+ years ago that was a nightmare to cancel. Extra hoops to go through. I reluctantly got a membership to this Xsport a year ago, circumstances changed again and I needed to cancel. It was a much smoother process this time, less than 5 minutes and no guilt trip. Overall this location is nice for the cost. Good size, 24/7, spa services. It can be busy if you’re only going in prime pre/post work hours.

Source: Google

★ 5

Source: Google

★ 4

This is an Xsport Fitness.

Source: Google

★ 5

Guerrmo, Devin and Brett make the Ashland Lakeview location the crème de la crème !
Good energy and equipment.

Let’s get it 💪

Source: Google

★ 1

Very Rude customer service. I can’t cancel membership already 2 month! They’re still purchasing monthly payment! Anybody knows how to cancel it? Cause I don’t even know how to cancel it. I sent by mail the key and later about cancel

Source: Google

★ 1

What I thought would be my journey to physical fitness. It ended up being more damaging to my mental health and finances. Cancelled my membership after 3 weeks. Paid for 2 full months and lost access immediately after cancelling. Most gyms let you continue till the end. Also wasted money on 16 personal training sessions that I can no longer do.

They will upsell from the moment you walk in to do a tour of the gym. So expect there to be there for about an hour when touring.

They will pressure you into doing the personal training courses. Just be sure you really want to do it, and sign up for the ones you know you’ll take, not the plan they try to
give you because they’ll try to sell you most.

Also keep track on what they’re charging you. There’s no monthly receipt or bill. After I cancelled, I was told I wouldn’t be charged. I still keep seeing random charges on my account via their site. So yeah…

Source: Google

★ 2

I am taking away three stars for the following reason...

I went to this location to do my workout, and this is my usual location, the employee there (male, I didn't catch his name, and it was the first time I've seen him work at this location) wanted me to change my membership, something that I was very hesitant to do although the change would allow me to go to the XSport I live the closest to. I was under the impression that the change in my membership would see me pay monthly like the plan I had, but that didn't happen at all as the full price was charged instead (my debit card, thankfully, got declined). In the process of all of this, my current membership was canceled. This ruined my spirits and I just went home because of this incident.

I decided to sign up again after I abruptly left, because I like this location, but I now fear that I may be paying for two memberships instead of just one because the employee told me that he would get in touch with the manager to sort this out which was before I signed up again, although I don't know if that will actually happen. I am not confident that the issue will get resolved in a timely manner.

If there is a piece of advice that I can give to those who get into this situation, it's that the gym employees need to exercise extreme caution regarding asking the clientele if they want to change their plan, because this could cost the client more money than anticipated, which I don't know if that's even legal to do, because I felt like I was being asked to pay even more money.

The clientele also need to be vigilant about this sort of thing, and keep any emails you have on the matter.

Source: Google

★ 5

They ppl there are nice and a chill environment

Source: Google

★ 4

Source: Google

★ 5

The Cleanest Xsport, lots of space, there is about 6 different rooms, sauna, seems like it’s always clean as well, and nice staff.

Source: Google

★ 4

Source: Google

★ 4

This gym is probably one of the best xsport locations I've been at. Clean, machines work and get their maintenance, and the bathrooms are pretty clean.

Source: Google

★ 5

Every XSport is going to be different, I'm sure. This location I love. The staff is so friendly and polite. There are a ton of machines, benches, and so on. I always go as a guest with a friend and I never feel pressured to sign up or anything. I buy enough stuff from there that it probably doesn't matter anyway haha thanks to the team at this XSport, you always make it a good experience

Source: Google

★ 5

Great, duplicate machines, there enough for everyone

Source: Google

★ 1

They will lie and swindle you however they believe they can to get you to sign up for their personal training and then make it practically impossible to cancel smh. Horrible gym. LA fitness is far better

Source: Google

★ 2

When I signed my daughter up in Jan they did the wrong membership: only wanted basic. When I talked to the manager about it he told to call to try and get a refund, but didn't change the membership (that's what their tel customer service said). Bye bye!!

Source: Google

★ 2

Nice, clean gym, but bummed that they don’t offer kettlebells unless you are working with one of their trainers. That puts people like me who lift heavy into a really unsafe position where we have to opt to either use a 45 lb plate or a 40 lb dumbbell in order to do a kbell swing.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 1

This gym is the one for you if you enjoy working out in an 80° gym. Unless you go at 4 am, every machine and bench will be taken. I swear this gym violates the city’s fire code by having that many people in the gym at the same time. Also whoever decided to carpet the men’s locker room should be put in jail.

Source: Google

★ 5

My second home whole staff rocks

Source: Google

★ 3

It's okay for the price. Xsport in general is a bit shady. Raised my price without notification and then advertised a lower price a month later, and wouldn't lower my price back to what it was before they raised it. Lakeview location also doesn't seem to be well ventilated, sometimes it really does smell.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Lit environment, everyone is chill and doing there own thing, gente environment that pushes you to the next level

Source: Google

★ 1

Unbearably crowded. Smell coming from men’s locker room should be illegal. So many random fees

Source: Google

★ 5

Source: Google

★ 5

Thanks to devin at the front desk I'm joining xsport again...Everytime I see him he is genuine and very helpful.

Source: Google

★ 3

Source: Google

★ 2

Old equipments

Source: Google

★ 4

Gym is good but management is less

Source: Google

★ 3

I would give it a 5 star rating but I don’t like that it’s become busier outside of 5:00 pm to 7:00 pm on weekdays. It irritates me that the gym is busy on a Sunday, like where are all these people coming from? I’m thinking about signing up at a private gym.

Source: Google

★ 5

Group Fitness :)

Join me
on Tuesday / Thursdays
for Ride , Hiit , + Flex Performance

Join my other colleagues for other formats such as Mixxed Fiit , Zumba , Yoga,+ more

Large Studio
TONS OF EQUIPMENT... BE W OTHER people who are motivated , inspired, and hard working.

Source: Google

★ 5

This is a gym all right. Lots of buffsters being all buff. I decided , given the outlook for February, that running outside is a pipe dream here in the windy apple. It can’t be good for my skin, I hereby deduce. So, um, I drive past this gargantuan complex with some regularity and it’s always buzzing with health concerned gym people. You know the type. Attempting to be a part of this phenomenon, I joined up and had the big tour. I utilized my membership into this club yesterday, and it was pretty upbeat. There were all sorts of health concerned dudes. Some , all shorts and a line tees, some kind of overdressed in say, unibomber core, or I don’t know , nerd core. I took a dance party ! Class which subsequently kicked my posterior. Was a good way to spend a snowy Saturday. I like it.

Source: Google

★ 4

Great gym most staff is helpful and a clean facility some machines could use some maintenance but nothing too serious.

Source: Google

★ 5

Source: Google

★ 5

It is great to revisit the world of 24 hour fitness in the aftermath of the lockdown.

Source: Google

★ 5

Source: Google

★ 1

Not a clean place…. Locker room and shower is unbelievably dirty…

Source: Google

★ 1

I have had multiple issues with this gym. They “accidentally” charged my card $350 and said they couldn’t refund me. I would have to keep it as credit. I also pay extra to bring a buddy in and they still charge me $10 on top of that to bring a friend. XSport finds every way to take your money. I highly don’t recommend getting a membership, they will accidentally charge your card and blame inflation when the monthly goes up as well. You are better off going to any other gym.

Source: Google

★ 5

One of favorite gyms...so spread out even when crowded you can still get a workout in. An upstairs provides additional space as well that never got too crowded with free weights, cardio equipment, etc.

Source: Google

★ 2

Of all the Xsports this is probably the grimiest. This one has a particular smell that the staff seem to not recognize. For how big of a place this is, it’s very cramped with too much equipment. The vents and fans are caked with dust. I’ve been a member for 6 months and the clocks inside have not worked the whole time…

Source: Google

★ 4

Over all good experience and service

Source: Google

★ 4

Source: Google

★ 5

Lots of equipment and a good gym for bodybuilding. I also like the cardio area.

Source: Google

★ 5

My favorite gym. Having a 24 hours service it’s a plus and also having the option to go to different locations .

Source: Google

★ 4

Was pretty crowded, but it is Chicago right? Ton's of equipment, Ron's of space, various floors of everything you need and some of what you don't

Source: Google

★ 2

Source: Google

★ 3

Source: Google

★ 5

The best location among those in the franchise in Chicago

Source: Google

★ 2

Source: Google

★ 1

absolutely garbage gym...11 at night and the gym is crowded i cant even imagine how crowded this gym even is during peak time

Source: Google

★ 5

Source: Google

★ 5

Very pleased so far with the facility and my trainer, Kofi!

Source: Google

★ 1

Broken machines, lack of cleanliness, and the number of ads posted throughout the gym is excessive.

Source: Google

★ 1

Awful experience upon initial introduction and was trying to start a trial membership at this specific gym. Wouldn’t recommend this X-Sport unless you’d like to be dismissed or ignored. Try better next time Julio.

Source: Google

★ 1

If you are looking for a new gym, avoid this one at all cost. Not only does it smell like trash and half the equipment is broken and they are in your ear constantly to buy over priced supplements, and they’re workers constantly hit on clients which is awkward but they are devious thieves or do not know how to properly close out accounts. Here’s why:

I signed up for the buy one year and get one year free and paid cash upfront. When my 2 years expired, I had told the sales rep that I didn’t want to renew for the above stated reasons and I was told that no further instruction was needed to cancel. But they kept my card on file and continued to charge me $42 A MONTH FOR MONTHS when I didn’t step foot back in there after I was told my membership was “cancelled”. I called the Lakeview location and asked for the GM, who said my account was frozen and they didn’t know why I was still being charged and that I had to call corporate. I’ve been trying to call for a week and it happens that all they’re reps are always helping so many customers and they can’t give a call back when I leave a message. And I bet the only response I’ll get is an automated revives response saying to “send my concerns to so and sos email.” This company is full of crooks, support local gyms.

Source: Google

★ 2

If you want to belong to a gym where it's insanely packed in the morning and evening and you're asked "Hey bro, how many sets you have left?" every time you go, then this is the gym for you!

If you want to run on treadmills or use the cardio machines then by all means, you should join here, they have so many. But if you want to use free weights anytime between 6a-9a, or 3-6p, then you're going to be fighting tooth and nail for 1) the weights you want, 2) an area to use them, 3) waiting as people do one set then sit on the their phone.

I know I listed prime times above but the problem is this gym is incredibly packed at almost all times during the day. If you don't believe me, join for a trial session and check it out for yourself. I joined a small local gym for the same price, and couldn't be happier.

Source: Google

★ 2

I’ve been going here for years. Recently it seems run down compared to when I first started attending this facility. The second row of treadmills on the bottom floor, the majority of them are broken. The bathrooms, both up and downstairs, the paper towel dispensers are broken, and the spray tanning is never available. Check your equipment please! :)

Source: Google

★ 3

This xsport used to be one of the better ones due to how many squat racks they had. For whatever reason, they removed the 2 upstairs. I’m assuming to discourage people from slamming weights up there which is understandable, but 1) there’s still people up there with barbells slamming stuff and 2) why not just move the 2 racks that were up there downstairs in place on the smith machine. It’s pretty obvious the racks are what people take up most so it made no sense to reduce the decent number they had. Also, there’s only like 3 10lb plates for the entire gym to share. Bummer

Source: Google

★ 5

Source: Google

★ 1

Don't go here. It's a racket. I was a member for 5 years. Had to cancel as I was moving. Told it was a $10 cancelation fee. Support local gyms instead. These places couldn't care less about you.

Source: Google

★ 5

Clean and has staff ready to help you.

Source: Google

★ 4

The gym looked awesome just wish that plates were kept track of better. If there are no lighter weights anywhere how are you supposed to properly use progressive overload on your workouts. Lightest weight I could find to add to bench was a 10lb which we had to borrow from someone else after they were done.

Source: Google

★ 5

Best gym in chicago, super clean, trainer named Mark is super friendly

Source: Google

★ 1

What an annoying day today to experience unnecessary waste of time. Again I went to another xsport to use the infrared sauna because the Skokie location was a disappointment but came to experience yet again another disappointment because I have to wait 1 hour and 30 minutes to heat the infrared sauna it finally heat up to 120 so I left. What a disappointing day, Thank you sport!

Source: Google

★ 5

Source: Google

★ 4

Pretty nice gym, it's big with three free weight areas and an upstairs with more machines. However, at 5:30 pm on a Thursday no maintenance staff on duty, all hand sanitizer dispensers were empty and some stuck paper towel dispensers. Need cleaning staff nights and weekends.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Falta más equipo de boxeo es muy aburrido solo ver pesas por todos lados pongan más cosas para los que practicamos boxeo eso atrae más personas que solo cargar peso aburrido

Source: Google

★ 4

Source: Google

★ 2

I’ve never been to a business where the employees have served zero purpose more than this gym. Bathroom fixtures don’t work, soap and hand sanitizer descenders are empty, equipment is broken and weights are no where to be found. When you ask anyone working there to address these frequent issues they all tell me “it’s not my job”. I wasn’t aware sitting on your butt so the chair doesn’t float away was an occupation, but kudos to these lazy folks for cornering that market. When my membership expires I will not be renewing. I don’t know why I spent good money to go to a facility where people and equipment rarely work. The only benefit is that it’s close and there is free parking. So that was worth two stars I guess. Please do better XSport. This is not the first time I’ve had this issue.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 1

The GYM is big and a lot of machines but The men's locker room smells like they haven't cleaned it for years.

Source: Google

★ 5

Source: Google

★ 1

Have been a member of Xsport for years. This location is unable to repair equipment. I have been reporting 3 out of 6 elipticals broken for four months and not one has been repaired. Have contacted corporate as well, no response.

Source: Google

★ 5

Managers and trainers are great and very knowledgeable

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 3

Great gym but seems like they haven't cleaned the men's bathroom in years. Smells like dead animals in there.

Source: Google

★ 4

Been a member for a couple months now. Staff are nice, the gym has a lot of different kinds of equipment, and for the price seems like a nice gym. It is pretty tough to get the machine / weights you want if you come on a weekday between 5 and 8, but that’s most gyms. Some parts of the gym definitely smell bad: the locker room and the stairs up to the top floor are the worst. Most machines are in good condition, I’ve only had an issue with one of the stationary bikes. Overall, would recommend!

Source: Google

★ 1

Source: Google

★ 5

Nice clean gym with sauna and lots of other facilities

Source: Google