★ 1

running ac when it’s 40s outside

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★ 1

Needs amenities

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★ 1

Staff seems to treat their job like it's high school. Always talking amongst themselves and not worrying about the gym and it's cleanliness or other problems clients might have. Manager's are the main ones to blame.

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★ 5

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★ 1

Prior to the price hikes in the last 3 years, one would need the premier membership in order to go to this gym despite the fact there is no sauna, steam room, or swimming pool. I search online and it looks like both the Classic and Premier memberships have reached parity, so we're both paying for the same membership, I could be wrong

It's been years since we stopped using the masks, Covid isn't a thing anymore but they still want to close early on the weekends at 7. How exactly was Xsport able to offer 24/7 access at a cheaper rate but LA Fitness can't even offer late hours on the weekend despite higher pricing?

This gym always has broken glass all over the parking lot. Nothing is done about it. They won't install cameras on the building even if the parking lot isn't theirs. Other LA Fitness such as the one on Foster or on Archer have the same issues, no cameras and constant break ins.

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★ 5

Love this location. Very clean, outstanding air quality and circulation

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★ 4

The gym is pretty maintained in the morning but in the evenings not so much. Managers need to walk around and see that the clearness is being made. Also, I feel the gym should add a couple more quadriceps & hamstrings machines, is a joke trying to use these machines in the evenings.

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★ 1

Every other day someone gets there car broken into

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★ 2

The club is OK but the last three times I went it doesn't seem like they have a janitor. The men's bathroom really needs to be cleaned. I don't have a car, but others have been broken into. You can tell because there is glass all over the parking lot. They haven't even swept it up.

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★ 1

Car got broken in to while my car was parked there

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★ 3

This location has a large parking lot, which is great. They keep this gym very clean. However it’s a small location and they clearly have let too many people join. If it’s not a cardio machine, you always have to wait. People like to camp out on machines and take over 20 minutes on them like the hip abductor machines. If traffic was not so bad, I’d go to a further away location where the staff actually stay on top of machine use and reracking weights, etc.

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★ 5

Jesus is the man to see he is GM of the club and absolutely the best made the whole process of joining a club fast and easy. Gym is always clean and well organized!

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★ 1

Every time coming here these people give us problems. They’re always making up an excuse of why I must pay more, and more and more and more without the accommodation of I AM A MEMBER. I wouldn’t blame the brand more like the folks that run this location. They are special and they suck. So I went here the first time they did not let me in because I wasn’t a national member only my state. Then they give me the price to upgrade and I come back in a few days but they raised the price. So I told them I’d be back again in 2 weeks, but they raised the price again so I still bought the upgrade. After giving the money they mention I need to pay the annual fee AGAIN even tho I was a member. They only told me because I asked as well. So today the lady denied me and says because I need to pay the annual fee, it was due today; instead of accommodating the entry and giving me heads up that it was due. When I signed up Josh the manager told me I wouldn’t need to pay it until the end of October, because I was confused why I need to pay again at all from an UPGRADE. Anyways who cares these people suck and these people know who they are.

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★ 1

This location is crowned most days so cardio is the main reason someone should attend. There have been many vehicle break ins, if you value your vehicles safety or your own skip enrollment or attendance. They do not have any surveillance equipment installed. There have been so many break ins window glass can be seen all over the parking lot from near the building to the end near the Olive Garden.

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★ 4

Smells like a hamster cage

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★ 5

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★ 5

Staff at the front desk is SO nice!!!! Clean, large, nice facility!

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★ 1

Beware! My car broken into 2 times at this location. No cameras at this location

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★ 1

I signed up for a 3 day trial pass and showed up but was told it was not valid because I didn’t have an Illinois ID. I understand this as a policy, but I’d suggest it be added to the website so potential customers know. Additionally, when I walked in with my husband, the staff only shook hands and introduced themselves to him but not me. I suggest more work goes in to making women feel welcome and equal at the gym.

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★ 2

Members often don’t re-rack or remove the weights after using the machines. The next person then has to deal with very heavy weights left behind — sometimes over 100 lbs. This can be difficult and unsafe, especially for women or those who are not as strong.

Although signs are posted, they don’t seem to be enforced, and staff do not take action when informed. I believe the gym should take this issue more seriously, as it impacts both safety and the overall member experience.

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★ 1

Always trying to cause a problem at the front, even if youre a paying member.
Dont even bother bringing a guest, even if its included in your membership, they will make some excuse that doesnt make sense. Go to another la fitness

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★ 1

Lady from
Front desk really rude. I asked for restroom and they said noooo. Even I wanted to comeback to apply for membership. I couldn’t wait in line. This why I ask for restroom.

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★ 1

Lady from Front desk really rude

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★ 5

The cleanest LA Fitness and the best customer service from Christina!

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★ 1

Hey so whats up with yall calling my partner this morning, harrassing her about her subscription shes cancelled, saying she can only do it in person? Just found out thats illegal now? Yall breaking the law over here??? You have to legally let her cancel thru phone, email, or website. Yall know the law. You arent above it.

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★ 5

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★ 5

Great place love it

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★ 5

i’m gonna be so skinny omg

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★ 5

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★ 5

Great gym and great gm!

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★ 1

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★ 5

This front desk team is so professional, and helpful ! You can tell this location has a good team, the staff always looks happy 😊 and the managers look like they’re either helping someone, or training someone new.
I always recommend this location to anyone looking for a new gym.
I hope these amazing people get some positive recognition. If you’ve been an old xsport member you know how bad some locations still are, but this one isn’t.

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★ 5

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★ 4

New location new equipment great community everything is nice except they don't have any sauna rooms.

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★ 5

Yes the window has been broken awhile, but in terms of cleanliness, staff, equipment, etc... it is very good. It is very crowded at times. It can be annoying but I do like the fact that there are a lot of motivated ppl working hard in there. I like there are a lot of new people (to exercise) in there putting in the effort.

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★ 1

There is always a consistent long line of people waiting for the adjustable pulley machines (4-7 persons literally standing in a line as though we’re at a check out line in a grocery store). They currently have 3…but it is clearly not enough. I know that there is only so much space they have to work with, but maybe readjust the spaces a bit to accommodate people’s realistic needs? For instance….maybe cut down on the huge Astroturf area where I see less use? Or maybe there doesn’t need to be as many cardio machines (which takes up half of the entire foot print) cause I see that at least a quarter at them are empty even at peak hour).

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★ 5

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★ 5

Good place for workout

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★ 2

Editing my review. Originally it was 3 stars. We are officially down to 2 stars. As it turns out LA fitness bought out XSport and closed down a bunch of locations. Now all the XSport members are coming to this location for the same price. The whole point of my paying more was to get away from the rowdy XSport crowd. Go figure. On top of that they don’t offer towels, no sauna, not even a Kleenex In sight. To top it off they don’t even offer paper towels anymore SMH. We are seriously going backwards. A bunch of treadmills don’t work. WTH LA fitness. Oh yeah and they lock their weights in the exercise room as if we’re going to steal them. PRETTY SURE I am paying to use the equipment.

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★ 5

Jesus is an amazing trainer!!!! Great facility

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★ 1

This place is deceptive! They tried to charge me $20 to work out after making me sign up for the free week pass, unacceptable conduct on the young man who refused to see common sense and reason.

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★ 1

Ugh, was in there for less than 1 hour and found the back window of my rental broken. Some fishing gear was taken, and LA fitness doesn’t have cameras on the side of the building. They need to install more cameras and increase the security , beware, the staff are of no help , it seems like they don’t care about that side of the parking lot

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★ 5

I love the LA fitness on Addison, it’s always clean and the equipment is where it should be. The staff is also super friendly! It’s so nice being greeted with a smile by the manager Jesus and by Asan who is one of the personal trainers there. I love coming to this gym as my daily routine I always have a good workout when I go in!

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★ 1

Xsport near my home closed down, next close to me is this location. I dislike the operating hours with a passion. They open at 5 am, I'm lucky to find a machine or bench available if I get there on the dot. If I get there late the gym is really packed and crowded hard to be waiting around for anything to open up when you only have an hour before you have to leave to go to work. I wish this location would become a 24-hour gym or at least open even earlier, especially on the weekends, 8am, does not work for me at all. I can't even speak for how packed it gets in the evenings. It's just too overwhelming to be in there.

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★ 5

I had a fantastic experience at LA Fitness thanks to Joshua Rosado! From the moment I walked in, he was welcoming, professional, and incredibly helpful. Joshua went above and beyond to make sure I felt comfortable and had everything I needed to get started. His customer service is top-notch—he’s knowledgeable, patient, and genuinely cares about the members. If you're thinking about joining this gym, I highly recommend coming to this location and asking for Joshua. He made the whole process smooth and enjoyable. It's rare to find someone who brings such positive energy and professionalism to their job. Thanks again, Joshua!!

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★ 2

Overcrowded

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★ 5

Great Place to your work out in. I had a fitness trainer she is great, after so long ,and not working out because of an injury ,I've started moving more on the exercise machines. My Body feels more energetic that I want to exercise more for better health.

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★ 2

Gym has nice equipment, but this location is WAYYY too crowded and not well maintained. Good luck getting a squat rack or bench. It’s been going downhill since the xsport acquisition. And fix the boarded up window that’s been there for a year! It’s looking really run down.

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★ 1

Took my buddy with a guest pass, I have been to multiple locations and never had any issues with that. Manager said since my buddy has out of state ID I have to pay 20$ for that. Silliest thing I ever heard. Went to other location and they had no problem with that. Just wasted our time

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★ 1

Extend your hours ,

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★ 2

I literally just left this gym and I can’t believe how packed it has become… It’s because they closed a lot of the Xsports and diverted those individuals here.. Making it already crowded gym, even more crowded. Time to find a new gym

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★ 4

I.♡ **Becky Jo''s** class on Sunday mornings. I don't get to the city too often, but when I do ...I try to take her class . Her mix of music is fantastic ...she gives suggestions / modifications...she faces the class when she teaches !!!!! I despise when instructors face the mirror and we see his/ her back. Her class is early and often packed on a Sunday morning !!! It seems more crowded since the Xsport merger _ and other locations too _. Perhaps more classes ? Perhaps extended hours?
Perhaps re open some locations that closed ?

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★ 4

Its nice ,everything is clean but , the only bad thing , Saturday and sundays they open late. The staff are super friendly.

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★ 2

Could be great, but it’s not.

This photo is how the place looks often. This particular photo was at 8am immediately upon opening Saturday morning yesterday. The members don’t put weights away or clean up their space—neither do the staff.

LA fitness came in and bought out all the Xsports, and now it’s always so busy. There are lines for every machine or set of weights. Good luck getting to use one of the 3 squat racks or cable machines. The lines usually take 10-20 minutes.

The classes are nice. I wish they had more after work yoga. There’s only one.

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★ 3

Packed most of the time. It’s a nice gym and the cleaning crew does a very good job. Lacking a couple things compared to other LA fitness locations.

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★ 1

Too crowded. Inadequate equipment. Owners only care about making money by closing old Xsports and packing people in.

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★ 4

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★ 5

Nice gym, sign up with Jesus.

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★ 2

Please please extend your hours! It is impossible to get on the machines you need. If you won’t make use of the extra space and get more machines, please extend your hours. The people who work here are good and otherwise this would be a good gym, but this completely derails the experience.

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★ 5

Jesús is the 🐐 GIVE THAT MAN A RAISE🙏🏼

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★ 1

A car crashed into the emergency exit door 9 months ago and nothing has been done beyond boarding it up a week after that.

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★ 1

I came in wanting to see the childcare area before considering joining. The front desk attendant told me we could see it in 5-10 minutes. The attendant walked us to the sitting area, where my 7-month-old, husband, and I waited 30+ minutes to look at the childcare area and sign up for a membership. I'm just a bored SAHM looking for a gym—such bad customer service.

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★ 5

Alonso helped me out at the front desk and was very helpful. Great service

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★ 1

Let me start with a standing ovation for the staff. These folks are the Michelangelo of manners—polite, helpful, and radiating kindness like human sunbeams. If this gym were a movie, they’d be the Oscar-worthy supporting cast. Sadly, the rest of this show is a chaotic, unscripted disaster titled Zoo of Sweat and Selfies.

This place is a daily circus, no matter the hour. 5AM? Pandemonium. 230PM? Still a madhouse. The clientele here treat gym etiquette like it’s an optional side quest. You'll have folks claiming two machines at once, draping their jackets and water bottles like they’re staking out land in the Wild West. Bro, this isn’t Survivor: Weight Room Edition. Pick a station and stay there until you are done!

And don’t get me started on the TikTok auteurs. Tripods clog the walkways like they’re filming Citizen Kane instead of their fifth “leg day” reel. Newsflash, Spielberg, this isn’t your personal film set. Ban filming in gyms, I beg. My beer belly shouldn’t be an extra’s gig in your influencer saga.

Here’s an idea! hike the membership fee by $50. It’ll thin the herd, fund more cleaning staff, and maybe keep the bathrooms from looking like a post-apocalyptic porta-potty. The weights are strewn about like modern art installations, and the back mats? They’ve upgraded from “biohazard” to “tolerable” since winter, but it’s a low bar. The staff, bless their souls, are fighting a losing battle against all of this. It's a lot to keep up with.

I’ve been loyal to LA Fitness longer than most marriages last, but this location has me questioning my life choices. I’m one dumbbell drop away from shelling out for a pricier gym where chaos doesn’t reign supreme. The only glimmer of hope? Most of these gym-goers work from home, and by 2026, AI agents will likely replace 99% of them and they won't have a job to pay their membership. Maybe then I’ll return to a quieter, cleaner gym. Until that utopia arrives, I’m plotting my escape.

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★ 1

It's the only gym around the area open. Over pack always and so much room they didn't do a good job adding machines and using the area. They still have a window that's not done. Half job done. Don't come unless you have no other choice.

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★ 1

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★ 5

Alonso is super kind & great communication would definitely recommend him if you’re interested in signing up he will give you a great price and clarify any questions you might have. Also great location for working out variety of equipment.

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★ 5

A simple gym without the frills. The machines are current and in working condition. The place looks clean and new, and the staff are very friendly. The best part is you can easily cancel by email, they don’t trap you in a membership. I also enjoy the yoga class in the morning.

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★ 5

Clean gym, nice workers, Lots of machines. A guy named jesus helped me with the sign up.

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★ 5

Very nice gym, clean and nice machines. Good customer service. Jesus helped me out

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★ 5

clean gym, only thing is there is no sauna or pool but all the equipment is new

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★ 5

tuff gym

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★ 5

I cannot say enough good things about the LA Fitness at Addison and the Kennedy. The star of the club is Asan, the personal trainer. Her knowledge and motivation has helped me lose both weight and inches. Additionally, the staff is so nice and welcoming. The people at the front desk greet you with a smile each time you arrive and say goodbye as you leave. The managers are friendly and know you by name. The facility itself is kept so clean. I highly recommend this club!

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★ 5

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★ 3

Always packed. Not enough machines. No sauna. However, the staff is awesome.

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★ 5

Great location, spacious, and everyone is super friendly! Definitely a great location to sign up at

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★ 5

Sign up with Jesus so helpful!

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★ 5

great gym! clean space, friendly staff, appreciate the GM jesus!

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★ 1

Don’t trust any gym that pays their employees a percentage of membership sold. My gf got scammed talking about shes getting the $40 membership with guest privileges, I had to pay a $20 day fee to workout and the front desk said she got the basic membership. She ended up canceling and joined planet fitness instead. Employees will upsell members and lie just so they can get a percentage they don’t care about you just them themselves.

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★ 1

Absolutely useless gym since the xsport merger, super crowded any time of the day.

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★ 1

This used to be great. But has become a zoo since the LA Fitness / XSport merger. It’s a real shame

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★ 2

For the first year I enjoyed this location. But after LA FITNESS closed a few xSport locations this place exploded with people always overcrowded all the equipment is occupied with people on their phones instead of working out..

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★ 1

Used to love this gym. Now it's way over crowded since acquiring xsport. This location is way to small to take on this many people.

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★ 3

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★ 5

It was my first time at this location. They don't have a sauna, steam room, or pool at this location, but I still enjoyed my workout. The location is very busy and the environment is great.

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★ 5

After Xsport closed their day care it became difficult to get to the gym after having a baby during the pandemic. I'm so incredibly grateful for LA Fitness opening up. It's the same distance for us and THEY HAVE AN AMAZING DAY CARE! Suzanne, Elivia and Lupe are so wonderful, I feel so comfortable leaving my 4 year old son with them and he loves going too! The facility is new and is so clean. The staff is great and so welcoming. We love it there!

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★ 5

I’m giving five stars primarily because of my personal trainer, Carla. My mom and I have been members of this gym since it opened nearly three years ago, and I have to say, things have definitely changed—and not for the better.

When we first started, the gym had an incredible team. Everyone was happy, enthusiastic, and always greeted us with a motivating atmosphere. The staff would say things like, “Welcome, let’s get it!” That’s no longer the case. Nowadays, the front desk staff barely smiles or greets you. When I joined, all the trainers were friendly, available, and approachable. We never had to wait until Carla was available to ask about using a machine. Now, if Carla’s not there, we typically just stick to cardio because the trainers are unapproachable and unfriendly.

Additionally, the gym has become overcrowded in recent months, with waits for machines being the norm. A few months ago, there was an accident in one area, and it still hasn’t been fixed.

When we joined, we received a 2-for-1 promotion because we signed up for personal training. A few weeks ago, I had a frustrating experience when I tried to bring my mom in. They wouldn’t let me in without having me sign a waiver and create a “guest” profile. A few days later, my mom went to the gym, and they wouldn’t let her in because I wasn’t there, even though the membership is under my card and phone number The account is in my mom’s name, but she doesn't speak English well, and she struggled to explain this to the staff for several minutes. It was a frustrating experience.

To be honest, the customer service has declined, and the atmosphere is no longer as inspiring. However, the one thing that has remained consistent and the only reason I continue to pay almost $300 a month is Carla. If you’re looking for a personal trainer, I highly recommend Carla. She is knowledgeable, professional, kind, and reliable. She takes the time to get to know you and knows exactly when to push you and when to give you a break. She has helped my mom, who has knee problems, progress to the point where she can now do squats!

Carla, thank you for everything you do!

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★ 1

Used to love this gym but now it's overly crowded as a result of the XSport acquisition. Currently searching for a new gym to join.

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★ 5

Ever since I joined LA fitness, on Addison, in September 2023, I’ve been working with Karla (personal trainer)
I couldn’t be more glad they matched me with her
She’s been great helping me reach my fitness goals, pushing me gradually to progress in my lifting and teaching me the correct techniques to avoid injury and to get max results, muscle growth, endurance and strength
I would’ve never thought I could lift as much as I am lifting now
She’s also taught me proper dietary intake.
In my opinion it’s best to work with a well rounded personal trainer, such as Karla, if you’re a newbie like me.
I also want to mention that everyone in the staff is very friendly and helpful.
The facilities are always clean and the machines are very modern.
I always enjoy my visit to the gym

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★ 5

Clean Gym, kind employees… despite the hours of operation, it does get fairly packed. A lot of the time, but nothing you can’t navigate.. Unless I find a less crowded gym, this would be my go-to

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★ 5

Lost my AirPods during my workout but the staff was incredibly helpful and found them for me. Really appreciate their excellent

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★ 1

I’m honestly so sad to write this review. I used to love working out here but ever since the Xport merger, the experience at this gym has completely gone downhill. There’s a wait for machines at 5:30 in the morning which is crazy. It’s overcrowded at all hours of the day and I find that my workouts take so much longer because I have to wait for basically every single machine I want to use. While the cleaning crew is amazing, they can’t keep up with the demand meaning the gym is often dirty and weights are all over the place. Like many reviewers have said - it’s sadly time to move on to a new gym.

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★ 1

Impossible to train, super crowded
I always wait 10 minutes between exercises 🙃🤯

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★ 1

Super crowded
You have to wait 10-15 minutes for free branches and for all other basic and important things

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★ 1

I started going here because they closed down the xport fitness by my house. Its very unfortunate. No matter what time I go it’s impossible to get a good workout in because it is unbelievably crowded. There's a line for every bench and every machine even right before they close. I might give it one more try before I give up on LA Fitness all together. Its a shame, I've been using their gyms in multiple states over the last decade.

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★ 1

Pretty much unusable after they acquired X Sport and closed so many locations. It’s packed to the brim and I’m often spending half of my workout time just waiting for equipment. The value of the low cost membership is not worth the time I’m waiting for the equipment. Used to be good but when I can’t even use the gym I’m paying for, it’s time to leave.

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★ 2

On a positive note the gym is new and very clean... however if you are a heavy lifter you'll be disappointed. The heaviest dumbbell they have is 100, they have more mechanical benches over free weight benches, the height distance from the ground to the bench is higher then your typical flat bench and who uses half dumbbells 17.5, 18.5 lol. K.I.S I'm pretty sure based on the history a REVIEWS, this place is NOT a 4 STAR GYM, maybe a HARD 2!

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★ 1

Always overcrowded. Good luck finding an open machine.

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★ 5

Excelente trato

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★ 1

Machines broken, it’s hard to find equipment available and parking. Their cleaning staff do a good job but there is just too much people now so they can’t keep up. Used to be clean and nice to go

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★ 1

There are hardly any machines available now. It used to be a clean and well-maintained facility, and the staff did a great job keeping everything in good shape, making it a pleasant place to work out, they are still good it’s just too much work for them now. However, it is now crowded at all times, which makes it very difficult to exercise. There are never any dumbbells available, there isn’t enough equipment for the number of people who come here now. Additionally, parking is also a challenge. They should redo and rebrand the Xsport locations that are closing so that people can have a decent experience.

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★ 1

Honestly it is just too busy. Expect to wait in lines for mostly any equipment.

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★ 5

This is the cleanest and best run gym in the city. All the equipment always works and the staff is very helpful!!

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★ 1

Poor customer service!
Called to ask about the entry of a guest, and after addressing my question, she replies with “uhuh”, - use of language during the whole conversation was very unprofessional.

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★ 5

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★ 5

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★ 5

LA Fitness has consistently proven to be an exceptional health and fitness facility. From the moment you walk through the doors, you're greeted with a welcoming atmosphere and a sense of community that encourages individuals to achieve their fitness goals.

One of the standout features of LA Fitness is the diligence and effectiveness of the morning cleaning staff. Their commitment to maintaining a clean and hygienic environment is commendable. Each morning, they meticulously clean various areas of the gym, ensuring that equipment, lockers, and common spaces are sanitized and ready for use. Their attention to detail not only promotes a pleasant atmosphere but also reassures members about their health and safety.

The overall cleanliness of the facility enhances the workout experience, making it more enjoyable and motivating. It is evident that the management values hygiene and takes the necessary steps to uphold high standards of cleanliness.

In addition to the cleanliness, LA Fitness offers a wide range of exercise equipment, group classes, and amenities that cater to various fitness levels and interests. The staff is friendly, knowledgeable, and always available to assist, further contributing to a supportive environment.

In conclusion, I wholeheartedly recommend LA Fitness for anyone looking to improve their fitness in a clean, welcoming, and well-maintained setting. With its excellent cleaning staff and dedicated atmosphere, LA Fitness truly deserves a perfect rating of 10/10.

Source: Google

★ 1

I have been a member since 2022 with my two toddlers. This is not place you should go with kids. I would not suggest that. I have to cancel membership for my children because one of kids’ mother yelled at my son because of my 4 year old did just normal kids’ staff. The fitness is so poorly managed because this place allows this happen. The parents should be patients with other kids and respect other parents and little ones. They have their own kids too.

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★ 2

Way too small and not enough machines. You don’t get your moneys’ worth here like at other, bigger LA Fitness locations.

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★ 5

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★ 3

I have been going to this gym since it opened. I was legit the first person to workout here as I went in the morning before it opened and got kicked out by construction crew. I loved this gym so much when I first joined. Clean open and everything well maintained. I go at 530-630 am so everything was pretty open as far as equipment goes. Since the Xsport merger, that is no longer the case. I struggle finding benches, weights and cables at 6am! The window still has yet to be fixed and they haven’t done ANYTHING with the two workout rooms (near the bike room) since they opened. If they figured out a way to utilize these spaces, it could alleviate the busyness. Also, almost all the weighted balls are gone. The weights range from 8-25 lbs! The only upgrade I’ve seen them make since opening is a back stretcher which is nice. I love the staff here too, we say good morning and they do a fantastic job. Overall, we need to see some upgrades in space, equipment and general security!

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★ 5

Small but Nice and clean. The staff at the front greet me (never at xsport).

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★ 5

Nice work out place, I love to come here. Thanks

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★ 5

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★ 1

Always too crowded ever since they acquired XSport and then closed down a bunch of XSport locations. At least adjust the hours or keep it 24 hrs. I was a member at both and honestly XSport was better

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★ 2

Appears to be neat and clean but Too crowded. Way too many people so the equipment you want to use is rarely available . The machines appear to be maintained but are not the best brand of equipment. There is not much diversity with the equipment. No Pit Shark, no Hammer Strength, etc. Just the bare minimum.

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★ 1

Worst gym ever, it's full all the time with no space for nothing and people just talking doing nothing.

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★ 5

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★ 3

This gym is always very crowded, and it's impossible to have a decent workout. The purpose of a gym is to be able to train and not slalom among people for 2 hours of your life every time you decide to go for a workout.
If nothing changes, I'll have to look for a new gym.

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★ 5

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★ 3

Monthly payments went up, but there haven’t been any changes to the gym and when you go, the equipment you want to use will be under maintenance.

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★ 2

Been going here since day 1, use to be a great gym but now you literally can't work out. It gets too packed.

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★ 3

This place is okay. A lot of dumbbell options. I like the Olympic weights. More squat racks would be nice. People will literally stand behind you and watch your entire set instead of working out and doing something else. And if you're gonna buy another chain, don't close one of the nearby staple locations. I'm sure that's why this place is always crowded.

Source: Google

★ 1

This gym is just not worth the headache. There is no such thing as personal space once you step through the doors. After the xsport merger it has been crowded to the max to the point where there is no parking. The machines/weights are always taken especially the cable machines. The free weight area gets so packed weaving between people becomes a workout. If the gym is what you look forward to in the day this facility will make you hate your hobby. The only way to beat the crowd is to go at 5am even then the cables are all taken. If you are serious about the gym this is not the spot you want to be at

Source: Google

★ 5

Great place, cleanliness and environment is better compared to most hymns in the area. Best bang for your buck. Jesus will hook you up.

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★ 1

One of the worst gyms I've been in, this gym is literally full all the time and I come here at 5 am all the time and all the machines and equipment are all being used. There's no chance I'm coming here at rush hour.

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★ 5

Great atmosphere, up to date equipment!

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★ 5

Great gym! Lots of equipment and the staff was super friendly!

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★ 5

Great place to workout! Very nice and clean. Joshua L. is really helpful and kind!

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★ 1

I joined this location when it first opened. Like most of the recent reviews have stated: it completely went downhill when it merged with XSport. Not only did it become overcrowded with people that aren’t there to workout, but the amount of theft is just unbelievable. My car got broken into in the middle of the day. I canceled my membership immediately and found a cleaner, safer gym with working equipment that’s never crowded. Save your money and your time—join another gym.

Source: Google

★ 1

I’ve been a member at this location since 2022. Within the last few months, it has become a complete disaster from once a great gym. As people mentioned, the acquisition of Xsport completely ruined the quality.

-Overly packed.
-Dirty. (The original maintenance crew is amazing, but IT’S A LOT to deal with)
-Weights are everywhere.
-Equipment broken.
-Too many people now come here to chill, talk, and be loud.

It’s been 5 or so months since someone drove into the side of the building completely smashing it…no sign of fixing it.

You would think they would at least adjust their hours to accommodate the volume but no. This is probably something that would make it a bit better.

Disappointment. Highly recommend looking into alternative gyms. It is no longer worth the price.

Source: Google

★ 1

This location has gone downhill since the Xsport merger. It was overcrowded before January, and now it’s near impossible to complete your workout in a reasonable time. Machines aren’t readily available, there are groups of people hogging machines, and space is limited. If you’re considering getting a membership here, I highly recommend you look elsewhere.

Source: Google

★ 1

This LA Fitness has gone down hill since they bought out Xsport….. always busy and now they have broken into multiple cars in the parking lot. Look at other recent reviews….. front desk crew is unprofessional and rude. I will be changing to LifeTime Fitness. I rather pay 199 per month there than the 119 per year I pay here. What a shame as I have been a member since 2007!!!!!!!!!!!

Source: Google

★ 2

Been going to this gym for almost 2 years and it was so great. Now with the XPort merge is a nightmare. There are long wait times for all equipments, the parking lot is always packed (this weekend my car and 2 others that I saw had their window broken into. No cameras in the parking lot). It sucks because the staff has always been great and the gym was new and clean, but it’s a hot mess right now, no matter what time you go. Hoping it gets better soon, but looking for other locations/gyms I can go now.

Source: Google

★ 1

Way too overcrowded

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★ 2

I love this gym and have been coming since it opened. I would love to know more about what’s happening with the Xsport merge. I’m wondering if the Xsports will be upgraded to a similar style as these. Also would love to know why the Belmont Xsport was closed, since it is very obviously making this location of LA Fitness busier. Three racks isn’t enough for all of these people in my opinion. Love the gym overall, the staff has been great since day one, I just wish it wasn’t so busy these days.

Update: Canceling my membership today and found a new gym already. This gym has only gotten busier in the past month and has 10-15min wait times for everything now. The uptick in machine hogs with tripods and creepy staring men was the cherry on top. LA Fitness I loved you when you first opened but this isn’t the gym I signed up for.

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★ 2

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★ 5

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★ 5

Awesome gym

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★ 1

The gym used to be a 5 star gym.. now since they bought xsport and are closing those locations it’s a nightmare. It’s busy whether I go at 6am or 1pm. If it’s already like this in Nov/Dec I can’t imagine how bad it’s going to get with the new year rush. Desperately hoping that they plan on reopening the other xsport locations as LAs ASAP, or I don’t know how much longer I’ll be a customer.

UPDATE: canceled my membership and found another gym :/

Source: Google

★ 4

This is one of their best locations. Just would like to see hours extended.

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★ 2

No sauna :(

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★ 2

Ever since the acquisition of Xsport the quality of LA fitnesses across the board in the Chicago area has plummeted. Equipment is dirty, and misplaced or scattered at this location. I’ve even witnessed an employee at this location leave a piece of equipment unwiped after use on their off time. At least I hope it was off time because he appeared to be training someone else as well at the time

Source: Google

★ 5

Solid gym would definitely come back. Clean and nice staff.

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★ 4

Relatively new gym so it’s nice and clean. Classes are pretty good with Zumba, yoga, aerobics, etc. Ladies at the front are nice and say hello when you walk in but rest of staff aren’t super friendly. Hate that they open at 8am on the weekend. Child care is only open on weekends. Their kettlebell set ranges from 8,12,16,20kg but they only have 1 set so better hope you’re the only one going to use them when you’re there

Update: not sure if it’s new management but the GM Jesus seems to have really changed things. Staff is more friendly and Jesus, himself, tends the front desk sometimes to greet guests. They have more kettlebells and increased the range of weights too. Good to know their open to feedback

Source: Google

★ 5

Came in to change my existing plan because I couldn’t complete it over the phone and Jesus helped us out so quickly, kindly and it was painless. Best customer service I’ve had at a gym!!

Source: Google

★ 5

I recently had the pleasure of training with Karla Velasquez and I cannot recommend them highly enough! From our very first session, it was clear that she is not only incredibly knowledgeable but also genuinely passionate about helping clients achieve their fitness goals.

Karla took the time to understand my unique needs and created a personalized workout plan that challenged me while still being achievable. Her expertise in various training techniques and nutrition made a significant difference in my progress. I appreciated how she constantly mixed up the workouts to keep things fresh and exciting, ensuring that I never got bored.

What truly sets Karla apart is her motivational style. She knows how to push you just enough to help you reach your limits while also being supportive and encouraging. I felt empowered after each session, and the results speak for themselves I’ve gained strength, improved my endurance, and developed a healthier lifestyle overall.

I am so grateful for the progress I’ve made under her guidance.

Source: Google

★ 5

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★ 1

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★ 5

I really enjoy going to this LA location of all that I have been to in the city. Very clean and the staff is super friendly! Jesus is very nice too, and will you help you sign up/ show you around the gym.

Source: Google

★ 5

Sign up with Jesus! He really takes his time to help out and take care of people :)

Source: Google

★ 2

Loved this location when I signed up- new, clean, wonderful staff, amazing Kids Club staff. LA Fitness has now merged with Xsport and all of the members from the Xsport Belmont location can use this gym. It is now dirty, beyond busy, weights everywhere. The Xsport members also pay less than the original LA fitness members. I left Xsport to get away from these issues and now will have to leave LA Fitness. Beyond disappointed.

Source: Google

★ 1

Too many waiting lines per machine. La fitness just bought out xport, pushed all the members into these clubs which caused the gym to be way too crowded.

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★ 1

They should not have closed the gym on Belmont Avenue, it is always full and we cannot train in peace.

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★ 5

Very clean, awesome workout equipment. My new home now.

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★ 5

Great gym lots of parking staff is friendly and the place is always clean very good workout environment

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★ 3

The gym is well-maintained, and the staff is courteous and welcoming. However, since the merger with XSport Fitness, the gym experiences a significant increase in foot traffic, particularly between 3:00 PM and 7:00 PM, resembling an after-school program for teenagers. Unfortunately, the available equipment is insufficient to accommodate the number of members during these peak hours.

Source: Google

★ 1

Only three squat racks. Not enough. Always packed

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★ 5

Good machines

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★ 3

This is a newer facility and pretty standard. I've been coming here since it opened and was just recently robbed. Someone broke into a couple of the lockers in the locker room and stole the cash out of our wallets. When the staff was told, they showed basically 0 interest except a "sorry that sucks" attitude. Because it was after 5pm, there was no manager to handle filing an incident report. I was informed that I should be receiving a call the next day for the manager to collect the information for the report. I received no call. There has also been no communication or signage that there were people being robbed at all even within the hour or so that I was there and reported it. All in all a standard gym but watch your own stuff because the staff does not care about you.

Source: Google

★ 5

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★ 4

It feels awesome working out here

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★ 5

• Addison LA is very clean.
• Equipment is readily available for use.
• Equipment is serviced and/or replaced in a
timely manner.
• Customer service is attentive and helpful.
-I lost my wallet, and the staff were helpful in making sure I got it back. I appreciated their support!
(Thank you much to whoever found it!!)

Source: Google

★ 5

Let's call this 4.5. Spacious with nice, clean equipment. Only wish they had more platforms and a full set of kettlebells. Having said that, by far, the best LA fitness I've been to.

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★ 5

Plenty of equipment to use. Everything is working. Very clean gym. Rest rooms are large with a separate shower area. Lockers are big also.

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★ 5

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★ 5

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★ 3

Great staff! Great sales team and trainers. Super nice and friendly.
Super clean gym too!
Live DJ was a terrible idea. Too loud. Played the same loud noise for over an hour strait. I couldn't hear anyone speak.
Good equipment, could use some more though.
Hard to work out between 4-7pm. But there's some friendly people that let you jump in on machines.

Source: Google

★ 2

Super clean gym! Great staff, super friendly. Amazing lighting for pictures.
Always crowded and not enough equipment.
Spontaneous DJ's make it hard to work out, can't listen to my own music, or even the person next to me. People don't know how to return weights to the correct place, poor cleaning guy has to do it all.

Source: Google

★ 5

Great place! Came in to try out the gym and staff were super friendly and welcoming. Amazing community and was instantly hooked! Don’t hesitate to join

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★ 5

Amazing gym cleanest gym so much space :)

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★ 1

If you are a athlete like track or anything that trains legs don’t go, equipment hurts you from hacksquats to leg curls/extension.People also do not know how to workout on machines like leg press they spend 30 minutes doing half reps

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★ 5

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★ 5

Been going for 2 years. All the employees are nice and Josh is great. Always a clean gym

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★ 5

Super clean, friendly gym with great staff

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★ 5

I really love the customer service here. Jesus the GM here was such a great help,very patient, and welcoming. Daycare is a plus when momma wants to get back at it. Time are also a plus allowing am and pm. Monday -Friday. I want to add that was also signed up for pt session and even Brian the manager was awesome in explaining the plans and health of a customer. Definitely feel like I made the right choice coming here and becoming a member. Thanks guys for EVERYTHING! Answering all questions. Give them a chance you won’t regret it. Feel right at home.

Source: Google

★ 5

Great gym and the general manager Jesus was super helpful getting us set up!

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★ 5

Love this place. Friendly staff, clean and plenty of machines and stations. Jesus is super helpful and there to answer my questions.

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★ 5

LAFitness on Addison rocks! They have a great front desk, top notched trainers, and fantastic group willing to help you get started. Stop by and ask for Jesus, mgr. I really enjoy coming here.

Source: Google

★ 5

LA Fitness Chicago offers a great gym experience with excellent facilities and a friendly atmosphere. I had an outstanding interaction with Jesus, who was incredibly helpful and professional. His customer service made my visit enjoyable and motivating. Highly recommend for anyone looking for a welcoming and supportive fitness environment!

Source: Google

★ 5

A great gym that offers excellent value for money. It's clean, well-equipped, and the employees are very friendly. Jesus is exceptionally helpful during the sign-up process!

Source: Google

★ 5

I have been going to this gym for almost a year now and I absolutely love it. Is it perfect? No. But it has everything you need and has always been clean with a friendly staff. Also, I attend HIIT class with Brandon Wade daily. His class alone makes this gym worthwhile. I highly suggest you check out his class!

Source: Google

★ 5

Great customer service. Friendly staff spoke to Joshua.

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★ 5

Great customer service friendly service spoke with Joshua

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★ 5

Josh lagunas was super helpful couldn't have asked for some better!

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★ 5

Awesome gym, very helpful staff. Special thanks to Josh Laguna for all his help!!

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★ 5

High recommend this gym because they have rep. Josh Lagunas working there! He was so kind, friendly, understand and absolutely the best! Staff like him is the reason why I’m happy to have a membership at LA Fitness.

Source: Google

★ 5

I’ve been to this location a few times now and overall it’s been great. It’s never too packed so I get in a good workout with minimal pauses waiting for others. There is plenty of equipment and space, it’s a clean facility with good airflow and good lighting. The staff is friendly and willing to help. Ask for J if you have any questions or want to sign up.

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★ 5

Great Hit Classes for full workouts!!!

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★ 5

Signed up with Jesus! Great staff clean gym no broken equipment! I will be making this my regular gym now for sure!

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★ 5

So far I’ve had nothing but great experiences at this location! From the start, Jesus was extremely helpful, kind and professional. I felt like he really took the time to listen to my goals and motivate me to get back in the gym. Overall, I’m excited to jump back into my fitness journey here!

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★ 5

It’s a great gym! Nice staff!

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★ 4

One or the best bro-lift gyms in the area with good studio cycling classes and great equipment.

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★ 5

Excellent gym with everything you need. Love that it has a small CrossFit area. Staff is very nice, shout out to yo Jesus for his kindness and hospitality!

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★ 5

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★ 5

Great experience!

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★ 5

I recently moved into the city and needed a new gym. I am glad I found this location. The staff are all very friendly and the gym is very clean with plenty of equipment. Jesus helped me setup my membership and was very helpful.

Source: Google

★ 5

Joshua Lagunas was an amazing help here at the LA Fitness club. Great place to workout! Definitely coming back!

Source: Google

★ 5

I visited the gym out of curiosity due to lack of attention at my current health club. To my surprise I was in awe, the quality of machines, cleanliness and ambiance was on point. I recommend you ask for Jesus if you’re in the area and want to check it out. He’s the most aesthetic manager I’ve ever met and didn’t charge me an arm and a leg. 5/5

Source: Google

★ 5

I had a great experience with GM Jesus at LA Fitness. He was incredibly helpful and went above and beyond to assist me. His professionalism and friendly attitude made my visit enjoyable. Highly recommend seeking him out for any assistance!

Source: Google