★ 5

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★ 5

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★ 4

plenty of treadmills and weight machines. Could be more organized and cleaner

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★ 1

Terrible experience with this location and LA Fitness in general. This location (Evanston) is closing, giving members less than 30 days notice, and not letting anyone out of their personal training contracts without paying an exorbitant fee. As they "recognize that it inconveniences the people who live in the building or close by" they are "accommodating" with reducing the fee slightly. Beware of signing these contracts - they are written very carefully with "gotcha" clauses that have no consideration for their customer.

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★ 1

BE AWARE! This club is closing. The nearest associated club is an Esporta Club (lower end clubs). The fees for Esporta are considerably lower than LA Fitness branded clubs. When I called to ask for my LA Fitnes fees to be lowered in accordance with the Esporta fees, I was told, "nope".
Also, I think it's unfair that I still need to mail a form to cancel, when I don't have the choice in going to the location that I signed up for.
I'll be cancelling and joining any other club other than LA Fitness or Esporta.

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★ 5

Very clean 👌 🙌🙌🙌🙌🙌🏋‍♂️🏋‍♀️🏋

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★ 3

Homeless people are sometimes on the perimeter of the exterior of the building so I don't always feel safe. Businesses need to ask the city to make their sidewalks feel safer.

The pool is broken again and they said it will take three weeks again before it gets fixed. The pool is broken at least twice a year for extended periods of time.

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★ 4

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★ 5

Great gym, still good

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★ 1

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★ 5

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★ 5

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★ 5

Great workout

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★ 4

Great 40 minute work out

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★ 4

Nice pple not crowded

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★ 1

LA Fitness in Evanston is not taking the mask mandate seriously. The Evanston Health Department told me they have received numerous complaints.

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★ 5

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★ 2

They are not following the city and county’s mask protocol even after being investigated and fined by the City of Evanston’s health department.

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★ 2

I went there with a guest pass. They asked for my driver's license when I went there, so I gave it to them. When I left the gym, I forgot to ask for my driver's license back. It took me a few days to notice that I was missing my driver's license because I don't normally use my driver's license.

When I noticed it was missing, I called LA FItness to see if they had it. The staff member at the time said that they did! So, I went there the next day to get my driver's license. When I went there, the staff member said he had "just seen it" and that it "could be in the safe", which only the manager could open. But, the manager was not there that day, so I would have to come back another day.

I was busy dealing with other things so I didn't check up on it until next week. When I called LA Fitness the next week, they informed me that the janitor or someone had "cleaned out" the drawers/safe etc. and that my driver's license was no longer there.

So, I went to LA Fitness for one day with a guest pass, told me they still had my driver's license, and then threw it away. Don't go to a gym run by irresponsible and unprofessional 20-something year olds. A driver's license is a very small but valuable item. At any other place I have worked for, we would not throw away a driver's license within a week a customer had come to pick it up. It does not take up much space to store a driver's license.

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★ 5

Equipment is available in variety. Their employees are nice. Especially Amir and Will. Very nice guys to meet . Very helpful.

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★ 5

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★ 4

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★ 1

Terrible customer service. They can and will scam you when possible if you're not careful. Lots of buzz words but very little follow through. Should have gone to YMCA or EAC. Buyer be warned!

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★ 5

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★ 5

I was very impressed with the lay out of the club.The pool area is beautiful.The water is almost like an infinity pool and great lighting with the open windows.I enjoy the hottub and sauna as well.Very clean facility and clean nicely laid out locker rooms.I like the modern look as well.The staff is very professional and know how to fairly promote the specials.I signed up today with Aamir.I am very pleased with the club !
Eileen

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★ 3

loved the.place

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★ 2

Not financially clear.
They ask you to pay for the first and last month fees on subscription and then additional annual fee which was taken on the following month (they never tell you when the annual fees will be deducted). During covid and after they opened, I asked to freeze my membership as I was not ready to join yet but they said for freezing they had to charge monthly fees, even if I will not ve coming to the gym. When I asked if I have other options, they said No and I had to cancel my membership. I was also told If I came back I will have to pay everything from scratch. Although I just joined few months ago and already paid my annual fees for this year. The worset part, they didn't even refund my last month fees that they took on the first day of subscription.

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★ 5

Carnell is the best personal trainer

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★ 1

This La Fitness doesn’t deserve even 1 star I have been in more than 15 La fitnesses and I love La fitness but this guys locked all that equipments that for cross fit ( rope, kettlebell…) in the privet room and to use them you have to here a person trainer 🤦 they just wanna make money on people

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★ 5

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★ 3

It looks okay but there isn’t free parking

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★ 4

Clean most of the time not packed I only have problem with hours very short I wish if they extend the morning and the late nights

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★ 4

Great gym clean with sufficient space. Overall good gym.

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★ 5

Clean, spacious, loads of great equipment

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★ 4

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★ 5

I lift weights primarily and this location has everything I need to get great workouts also the staff is very nice

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★ 5

Love this gym. Friendly attendants and great equipment

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★ 4

It is a great club. It’s my go to LA Fitness because this one has a somewhat better equipments compared to one in Rogers Park and other in Edgewater. The only downside is their pool. The pool is too small for this neighborhood - expect to wait up to 30 minutes.

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★ 5

I love it!!!!

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★ 5

Big facility!

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★ 5

Best gym in chicago

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★ 5

LA FITNESS is so Awesome. Their fitness equipment is so clean along with lots of cleaning chemicals & paper towels for staying sparkly! I just love the personnel, they are so sweet & skilled.

Thanks a bunch!!

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★ 1

Great facilities but poor personal training staff - think before you try their free training session - it’s a waste of my time. All I want was a training session but all they want was to know my eating and training habits and sell me courses. The session ended at 30 mins early when they realized that I won’t buy their courses.

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★ 5

Great service
Nice and clean!

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★ 4

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★ 1

Terrible service! would not recommend because as soon as you try to cancel they go MIA. Can we talk about the personal training management! Whew UNPROFESSIONAL. Tried to get in contact with VP. Apparently they're always in conference calls.

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★ 3

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★ 5

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★ 5

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★ 5

Of all the L A Fitness centers in the Chicagoland, this is one of the most well-maintained facility and the staf is professional and supportive.

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★ 5

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★ 5

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★ 1

Makes it a mission to cancel your membership

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★ 5

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★ 5

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★ 4

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★ 5

Great facilities, amazing staff, there's a lap pool! Right below a parking garage with one hour of free parking, easy to get to by car, bus, or train, a great place to work out whether it's cycling, treadmill, weights, or swimming!

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★ 5

Been working out herefor years! Nice gym, but you have to pay for parking if you don't go early (4am to 8am) pre-covid, now (6am to 8am). Free all day Sunday!

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★ 3

I've been an on-off member here for several years. It's a decent facility, lots of equipment, generally pretty clean. I just wish they would get a cardio equipment refresh one of these days. The cardio is so out of date and unpleasant to use, but I guess it gets the job done.

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★ 5

Big Thank you to Amir for the help today, way to go above and beyond.

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★ 5

Very caleen swimming pool

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★ 5

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★ 5

This is one of the best LA fitness locations I've been too. Very clean plenty of space and machines great basketball court and an excellent staff. When you go talk to Ameer Mike and Neesha.

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★ 5

The gym wsd spotless. All sanitary, snd the staff very congenial. One the best experiences

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★ 5

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★ 5

Excelente gimnasio !

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★ 5

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★ 1

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★ 1

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★ 1

Saw the video on tik tok of the trainer Jason aggressively trying to start things and body shaming one of the customers there.
Shame on you guys for having an employee like that!!!

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★ 3

Buen ambiente para una rutina de ejercisio, limpio y amable su personal

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★ 1

I canceled my membership and they still took money from my account, they just avoided the issue completely, horrible stuff please don’t waste your money on the training program it is a horrible experience over all

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★ 1

I worked out in the early morning a few days after reopening; members were flippantly disregarding the safety measures that should be enforced by LA fitness staff. Members gathering without face covering while many others casually moving from one piece of equipment to another without face covering or wiping down equipment after use. When I mentioned this to the front desk attendant she reiterated what members should do and that was it. Some things never change. Sent in my cancellation form this morning.

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★ 5

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★ 4

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★ 5

Love this gym! Tim is the best trainer around, the machines are vast and varied and the sauna is awesome.

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★ 5

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★ 5

I use LA Fitness in Evanston, Rogers Park, and Edgewater. The Evanston one is the best among the three in my opinion. It also has a pool that the Rogers Park and Edgewater ones don't have.

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★ 4

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★ 5

Gym is clean and staff is friendly. Overall a good home away from home.

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★ 5

One of the better la fitness centers everything is so clean pool basketball court towels and it don’t ever be to crowded all machines and weights this is one of the best la fitness gyms

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★ 4

Staff is helpful. Classes offered at no extra charge are taught by excellent teachers each offer various strengths in their programs so if one is not to your liking try another class. There is no excuses for not exercising.

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★ 4

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★ 5

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★ 4

Clean gym, friendly staff. Locker area is clean but not fancy. Great location. Safe for women

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★ 4

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★ 4

This LA location is kept up well compared to others in the City. My only real complaint is that the free weight area is not monitored well, and it's common for guys to hog many of the dumbells when it's very busy.

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★ 4

As far as equipment/machines this is the place to go. One thing I do dislike is that the basketball court needs BASKETBALLS. They has a few but they are all worn.

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★ 1

Staff act like children-do not speak
I think they are privileged mostly white

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★ 5

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★ 5

Best LA Fitness in the Chicago area!

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★ 4

Its a solid gym, exactly what youd expect from an LA Fitness. Youre not gonna be pampered but they have every piece of equipment you could normally want, thr place is clean, and the price is very reasonable for the area.

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★ 5

Great Zumba

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★ 4

Have been a member for almost 3 months. Joined for the pool. It's 4 lanes, 25 meters. Mid day during the week is the least busy time for swimming. I often have the pool to myself.
There is a HARD sell to get a personal trainer for the cost of a first born child.

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★ 4

This is a fine gym. It has all the equipment you need for whatever kind of workout you're trying to do.The location is great and parking is easy. Maintenance isn't as great as it could be. I've seen stations taped off with a bucket to catch water from the leaking ceiling many times.

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★ 2

Will the hot tub ever work again? I been going to the gym for a full year now and it has been down more than up and working. It’s downtown Evanston, this place should be amazing, clean and since we pay for parking if we go past an hour then towels should be free. At least keep the damn hot tub working!

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★ 3

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★ 5

Nice place for a simple workout

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★ 5

Хороший зал. Много оборудования и чисто. Приветливый персонал

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★ 4

I've been coming here for years. Elegant it's not, and the class schedule is thin, but on the plus side:

-Cheap
-Lots of equipment: free weights, treadmills, machines.
-Never crowded. Rarely wait even during busy periods
-Clean
-First hour parking is free, $2 after that
-Staff is fine

If you just need access to weights and machines you can't beat it. For me it's been great.

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★ 4

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★ 3

Cleanliness is an issue here. Patrons should not be expected to clean other's accumulated sweat and dirt off equipment top to bottom. Hire another maintenance person to clean equipment.

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★ 5

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★ 1

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★ 3

I wa super excited to start coming here until the rude and ironic treatment of the front desk. When asking a question and have someone talking and laughing at you it does not leave a very welcoming impression. Not worth it. Edgwater is only 15 min away. Wish I went there instead.

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★ 5

Super friendy staff! Nice variety of classes. Respectful clientele. Clean and stocked.

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★ 5

Clean facility. Big enough to not wait for a machine even after the end of work day rush.

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★ 5

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★ 1

terrible water in the swimming pool.
The worst swimming class I never see before. swimming pool often close. The close day more than open day for spa pool.

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★ 5

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★ 4

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★ 5

Great location and plenty of equipment. Busy 5-730

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★ 1

Parking is free for just an hour.

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★ 5

There is almost always a machine open for anything you need. The pool is nice and the staff is amazing

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★ 3

I like LA fitness, but they can do better with the prices as well as the cleaning of the facility. The pool is always broken.

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★ 5

Very clean! Convenient and I love the classes that come free with membership!

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★ 2

I have submitted a photo above of how dirty the mats are at any given time. The dumbells reek of sweat. The yoga mats provided for group fitness are deteriorating and gross. Group classes are inadequately equipped. No bars or anything. Just light dumbells and steppers.
Floor workout areas are not properly equipped. There are no kettle bells, there are very few randomly floating medicine balls around the studio, there is only one supremely disgusting balance ball, and the only halfway decent place to perform a floor workout is closed off "exclusively for personal training sessions". The remainder are mats scattered in hallways. Speaking of which, they will call you and throw sales pitches at you for weeks to buy their PT sessions. They do have a lot of machines. The fitness classes are nice to relax but they dont pack a punch and, compared to other classes I've attended at different chains, I believe the music and routines could use a refresher, a kick, and some variation. I come here only because I can't perform some of my favorite exercises at home, but I am looking for a better gym and will cancel as soon as I find one. Honestly, Planet Fitness was better last time I checked. Might as well save yourself a few bucks.

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★ 5

Good place. Not very packed and equipment is really free most of the times. Very well
maintained. 1 hour parking free in the public parking behind the place.

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★ 5

I like this gym!!!

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★ 4

Please add the swimming clothes drying machine to this location. how am I supposed to dry my swimming clothes? Do I need to bring my wet clothes outside? Since im not going to put them in my bag along with other stuff. Also it will be nice to add one hair drye . Thanks

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★ 5

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★ 5

I been coming here for years with my wife. Hands down the best gym for the price! I pay $40+ for my wife and I to workout, use sauna, swim, and play basketball. I’m a basketball junky and play in several leagues and the court is very nice. You’ll catch me 5x a week hooping in the afternoon. Made a lot of friends here, great staff, and equipment is very nice too.

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★ 5

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★ 4

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★ 4

Хороший зал и смотрят за порядком. Хватает тренажёров для занятий.

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★ 5

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★ 3

Good gym for the following reasons
1. Very spacious in downtown area of Evanston.
2. Various equipment for almost all of of your needs
3. Good maintenance of the equipment's
4. Easy to commute and in front of the CTA station / bus station
5. Out of the gym (post workout), if hungry many good restaurants around it
6. Equipment's if they're becoming defective / faulty; fixed very soon and also clear tags are placed around it so nobody uses it
7. Some trainers are very good

Options available
1. For personal training under a trainer a dedicated section available; with additional equipment's
2. Basket ball court; Yoga classroom; Zumba classroom

Ventilation & natural light
1. The biggest advantage & plus of LA Fitness

Improvement areas for sure
1. Gym many-times smell of foul odor
2. Cleaning and disinfecting the gym needs to be done more efficiently

3. If you're a person who's not comfortable around people who are not 'completely dressed' in the locker room "please beware of such situations".

4. For the above said reason, "please show caution, if children are accompanying you".

5. There are no warnings posted about the above situation

6. Gym team surely needs to look into it: there is a reception team but they have forgotten about greeting or smiling at their customers/people asking their help

7. Avoid certain trainers who are at your back, only for money (they're completely incompetent)

Topmost concern / immediate action needed:
1. Clean the locker rooms, it stinks
2. The individual lockers needs to be sanitized and cleaned
3. Please, at least, once in a month you can clean them
4. Use some room fresheners

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★ 5

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★ 1

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★ 4

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★ 5

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★ 5

Nice and clean

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★ 5

Good

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★ 5

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★ 5

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★ 5

clean facility people are very nice

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★ 5

Plenty of equipment, convenient location, and reasonable membership price

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★ 3

Has most of the equipment I prefer for weightlifting (free squat racks being an important one), and is not too busy when I'm there (I usually don't have to wait for the equipment I want to use). For the most part the staff is nice and unobtrusive, and in general the place is clean. There is a decent lap pool, when it's not closed for repairs.

The pricing policy is pretty sketchy though, rates change all the time so when they suddenly decide you no longer get a service you have been paying for, 6 months after you signed up, they'll tell you you're getting a good deal now anyways and you're just SOL about the towels because the guy you signed up with didn't check the little box. (The rates change so you can't argue about how much you're paying to prove that, yes, in fact you have been paying for towels all this time...)

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★ 4

Good place for free weight lifting

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★ 2

Meh. Weird layout. Always a hot, humid temperature. It could be better, it could also be worse. It's LA Fitness, I think that's their motto.

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★ 4

The staff are cool

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★ 5

Great gym, awesome equipment.

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★ 5

It is a very clean facility with friendly staff. I love all of the programs that they offer and the plethora of equipment so you're not having to wait for long periods of time. What would be helpful, if possible, is a sign or two when parking in the parking garage to know how to get to the gym.

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★ 5

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★ 5

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★ 3

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★ 3

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★ 5

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★ 3

They have just about any piece of workout equipment you could want to use. Facility pretty well maintained all around.

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★ 5

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★ 1

Think twice before you sign up for ANYTHING with this branch. Make sure the staff write down their refund policy & dates on the contract. I added a trial family pass/membership coz I was told 100% refund is valid within 14 days. It turned out my husband didn’t need it after all. So we canceled his. It’s been a month since the manager promised me the refund twice, he never responded to my messages or refunded my money. I am canceling my membership as well. Worst customer services I’ve ever had.

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★ 4

I like this one, even though it is in the heart of Evanston where a lot of college students tend to be, this gym rarely ever seems to be crowded when I go. The equipment is properly working and you always seemingly can do what you came to do without having to wait to use anything. People are respectful of your space and the staff is helpful when needed. The gym itself has basketball, boxing, weight lifting, walking/running/cycling, and normal body workout machines that provides you with an adequate set of workout tools. The pool at the moment is closed but will be back open mid-February. I’m not sure if they have a sauna but I’ll find out later when I go in and ask. They also have a kids area for when you’re exercising, I believe it is open until 8 PM most days.

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★ 3

LA Fitness Evanston has a lot of great things doing for it: very large facility, friendly trainers, a ton of equipment, and located in a very convenient area. Where I have faced problems is with the corporate-set pricing and membership ideology. For example, towels are an extra $10/month, but I had to pay a $23 "upgrade fee" which the front desk staff wouldn't really explain. A few months ago, I wanted to pay more to bring other friend with me every workout, but they said that since I was adding it after my membership started, it was going to be $30/mo, which is just the cost of an additional membership.

I just wish that LA Fitness was more relaxed on pricing, because it's become stressful for all members to modify memberships.

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★ 4

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

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★ 1

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★ 4

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★ 1

The pool is always under repair. Can't they fix it once and all?

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★ 1

I have had a membership here for over a year and I wanted to bring my brother to the gym with me. The day pass was 15 dollars and I was willing to pay. They then said that it was going to take another 2 hours for him to register before we could enter the gym. Terrible gym 1/5.

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★ 4

Usually not very busy during the peak hours and easy to find machines to use.

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★ 5

Kevin at the front desk very helpful and respectful with my time.

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★ 3

They could have five stars from me but the functional training room used to be opened for everyone when personal trainers didn’t use it, now is closed and even if you have multi club membership towels aren’t free, other than that is a big gym, plenty machines, I prefer the one close to Lawrence

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★ 4

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★ 3

I enjoy coming to LA but am disappointed that the hot tub is closed for the second time in several months with no indication of when it will reopen

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★ 5

When I first moved to Evanston three years ago I was a member for about 3 months, it was horrible. I moved to a new office in Northbrook but live in Evanston, so decided to rejoin. Very happy I did, they have totally come full circle. Much better now. No frills. Just a gym. Very clean.

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★ 4

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★ 5

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★ 1

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★ 5

Naked old men in the lockers once in a while. Annoying.

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★ 5

One of the best I've been to

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★ 5

Very clean, and love the classes,. And I love teaching there,. Great participants

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★ 4

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★ 5

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★ 5

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★ 4

Friendly trainers, good selection of equipment

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★ 5

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★ 4

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★ 5

Awesome club

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★ 5

Does gym has a great environment.

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★ 4

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★ 2

Is saturday jun 30 2018. 7:10 am AND. They not open this Is the 4th Time i came early AND they close they need yo do sometida about

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★ 4

Go Early

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★ 5

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★ 5

Extraordinaria atención al momento de adquirir la membresia, atención en inglés y español. El gimnasio esta bastante grande y espacioso. Las duchas limpias, bastante bueno.

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

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★ 5

Best place in Evanston to work out at hands down

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★ 3

As far as the LA Fitness gyms go, this is one of the bigger ones. It's not usually crowded. The front desk are the rudest of all the gyms I've been too. They never greet you, they just leave the scanner on the counter and watch television. There was a nice guy about 6 months ago, but they must have fired him because he actually tried and made the rest of these people look bad.

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★ 1

This place is poorly run - there are trainers who have their clients running up and down the stairs during peak times, when people are trying to use the stairs to get to/from the gym. This despite the fact that the "warm room" was closed off the "training clients only". Also, there was a woman cleaning the men's locker room during the morning rush. Finally, they have posted a policy where only people who pay for towel service can use towels - WHAT??? You mean I've been paying for a service since the gym opened, and other people have been getting the service for free??? For the amount they are collecting in fees, they need to do better.

I seriously think that LA Fitness corporate needs to remove current management and replace them with someone who has a modicum of competence.

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