★ 5

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★ 2

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★ 1

Gym is closing on Dec 19 because of Financial Issues, not happy

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★ 1

Equipment, community, and resources are excellent. Everything you need is there and all the people are respectful from my perspective. The worst part and I mean worst part is the the management. Worst management I have seen in my life!

One day you have 5-10 workers there and they all sit on their phones or chill around the front desk. Other days only one or two. Locker rooms and bathrooms are unbelievably bad. Floor is always dirty. Not once, or twice, or sometimes. The showers are terrible, always dirty, garbage everywhere. Paper always on the floor (could be people’s fault, some don’t have common sense). Sauna, Pool, Hot Tub basically the same thing. Always broken, smells, unhygienic.

I rarely see janitors now and I routine my workout schedule every week from the morning to the night. NOW, I understand why it is shutting down. Poor Management!! Again, I can always switch or leave but I pay monthly for these people who make $18-$20 an hour to sit around. If you do read this, from the corporate side or member side please take this in consideration.

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★ 5

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★ 5

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★ 1

The manager and staff are no help at all. I’m a premium member and couldn’t even figure a simple solution to get my account fixed. I like trying different gyms with my membership and so far this one has been the worst one. I drove 40 minutes and couldn’t even go in, they told me to talk to corporate. I asked if I could get a day pass so I could fix it in my free time and he said no rudely, power trip at its finest. Drove down 20 minutes to a different location and got it solved in 2 minutes. I’m paying for my account, plus they had recently charged my yearly fee and I couldn’t get in? Ridiculous.

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★ 5

One of the best gyms around very clean equipment always works. The only complaint is the men's showers.
They do not get past lukewarm at best.

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★ 5

Very clean and the staff members are excellent. Updated machines and treadmills for everyone to experience.

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★ 4

Update..this place has been better with paper towels and cleaning wipes for machines.

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★ 1

One of the managers sent me a free seven-day pass. On the second day, after I scanned the barcode the woman at the front desk asked for an ID which I showed. She told me that I can't go in. I told her that one of the managers texted me a free seven-day pass and I could show the text. She asked me to show it, which I did. Despite the barcode, the ID, and the text from the manager she told me not to enter. Unprofessional.

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★ 5

Staff is eager to answer any question, the facility is clean, love the water aerobics class. Only wish thay had the water aerobics class on Wednesday as well as the Monday and Friday classes. Monday, Wednesday and Friday would be perfect.

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★ 5

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★ 3

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★ 1

They did not let me in and it opened. This will be my Last month with la fitness
. Its the worst in the nation. I would say planet fitness . At least you treated like person

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★ 1

Super rude staff

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★ 5

It's very good

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★ 1

Lafitness overall is a great gym but this one in Glendale heights is terrible. It not sanitary they were all out of sanitizer wipes for machine the hot tub was dirty and jets wasn't working and not to mention it was 80 degrees on July 8th and they didn't have the air-condition on.. it was hot sweaty and musty in their . The la fitness in Carol stream is way better . They need better management and staffing

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★ 5

Great staff

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★ 5

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★ 5

5 great racquetball courts! The sport is awesome and the facility is very clean.

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★ 5

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★ 5

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★ 2

Pool always dirty and never opened.
Frustrating coming to the place expecting to get the workout done but it always feels like under maintenance. At this point it is full of mold.
No paper covers for toilet seats.
Lockers are dirty inside.

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★ 1

The pool is always closed 😒🥲

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★ 1

Pools many times closed. Looks like they have problems with maintenance and service. No information about when they have schedule work.

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★ 5

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★ 5

I enjoyed having Johnny as my trainer.vreally pushed me to do my best

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★ 5

I did the personal training with Johnny trying to lose some weight and get fit for my wedding. Not only was he just an awesome person to just hang with at the gym he made sure to really teach me all the proper forms to get the most out of my workout that when I left LA (not him) I was able to take that knowledge to carry on my own.

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★ 4

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★ 5

Good, clean facility with great staff! Best personal trainer is Johnny! He’s taught me many great workouts and workout routines.
He’s also extremely knowledgeable with muscle anatomy, so that’s a nice bonus too! Also, their sauna is nice and the pool area looks clean! Ps the 5 stars is for the PT

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★ 4

I worked with Johnny as my personal trainer and after training with him for a couple of months and I was in the best shape of my life. He is very knowledgeable and I highly recommend him if you want to meet your fitness goals!

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★ 5

I use to go to this LA Fitness for personal training and had a fantastic trainer, Johnny. I previously went to a different LA Fitness where I two other trainers who were unable to give me the progress I needed. Johnny was helpful, respectful, and definitely helped me achieve my fitness goals. Highly recommend him!

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★ 5

Johnny is really great trainer. He is knowledgeable and patient. I learned so much and always the correct form to avoid any injuries. Now I feel confident in the gym.
Overall, I highly recommend Johnny at the Glendale Hts.

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★ 5

I had Johnny as my personal trainer. I had never been in a gym before. He is very good, he kept me motivated, and encouraged me to do better, he showed me how to do the workouts correctly and use the equipment appropriately. Johnny is very professional at his job. I hope the best for this guy.

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★ 5

I’ve been coming to this location since I was in high school. I’ve had a great experience here with the trainers and people, really feels welcoming. My trainer Johnny has been so helpful/knowledgeable with my lifting journey. Highly recommended for someone who wants to start their own lifting journey as well.

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★ 4

I worked with Johnny as my personal trainer at LA Fitness in Glendale Heights. He was very professional and made sure you were doing the exercises correctly. He wrote everything down in my training log so when I was in the gym and not training with him, I could continue to work through my training on my own.

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★ 5

My experience here has always been great. Always been able to come in, do my workout, hit the sauna, even do business if need be. What kept me coming back was my personal trainer, Johnny. He helped me customize certain goals that I wanted to hit. Even when some of the workouts were getting tough, he was always there to motivate and adjust if need be. There was even a time where I practically fainted in the middle of a session with him and he was very attentive. He’s an AMAZING personal trainer and I will recommend him to anyone who needs one.

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★ 5

Johnny my trainer is TERRIFIC! He’s actually one of the best trainers I’ve worked with. On my first day with him, he took his time to evaluate my fitness level and also explained the intricacies of the exercise forms. His knowledge in anatomy and kinesiology is admirable. After working with him on the first day, I realized that I’ve been working out wrongly all these while(I’ve been going to the gym for about 3yrs prior). I like the fact that he tries to correlate the movements, its importance and effects on the body. As soon as I regularly applied the techniques he taught me, I started noticing the difference in my body. Everything made sense when I realized he’s a licensed physical therapist assistant. I’d always recommend Johnny without reservations for anyone looking for a good trainer.

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★ 5

When my life was in low phase and not sure about my fitness goals, I took a choice to get a trainer, someone to guide me, Johnny Seisser was the second trainer I got training from and it was very impactful on my fitness journey, with teaching proper forms and patience from Johnny, I feel more confident in lifting waits, Thank you Johnny.

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★ 5

I and my partner had a great experience with our trainer, Johnny. He noticed that I was walking lopsided and gave me an excersize to walk straighter. He not only taught us how to work the machines but also explained the muscles used. He also helped my partner work on a shoulder pain that was hindering movement. He is now able to move his arm with less pain and he has a better range of movement. We are grateful for all his help.

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★ 4

Working with Johnny Seisser has been a really positive experience. He's knowledgeable and creates personalized workout plans that have helped me see real progress. He strikes a great balance between pushing me to work hard and being supportive. I appreciate that he varies the workouts, so I don't get bored, and he's always willing to answer my questions. He's reliable, professional, and genuinely invested in helping me reach my fitness goals. I'd definitely recommend him to anyone looking for a solid personal trainer.

Source: Google

★ 5

I went to the Glendale Heights for sometime regularly. My main motivation in going regularly was my personal trainer Johnny. He is a phenomenal trainer who took the trouble to know me and tailored the sessions to meet my body's needs. He knowledge of human body and his words on following proper technique & posture are exceptional. He is "real" trainer and great motivator!!

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★ 5

I used to go to this location. Loved the gym, it was clean and equipment's were available outside of the rush hour. I loved playing racquetball as well.

I've had the pleasure of training with John here, and I can't recommend him highly enough! He is always punctual and professional, ensuring that every session starts on time and runs smoothly. His attention to detail is impeccable; he corrected my form, which alleviated the shoulder pain I had been experiencing due to incorrect technique.

John introduced me to a variety of workouts, keeping the sessions engaging and challenging. When I expressed my desire to transition to a dumbbell-based workout so I could continue training at home, he tailored a program specifically for that. His expertise and guidance have been invaluable.

Not only did he train me, but he also worked with my wife, and we both have seen significant improvements in our fitness levels. His dedication and personalized approach make him an outstanding trainer. If you're looking for someone who is knowledgeable, supportive, and genuinely invested in your progress, John is the one to go to!

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★ 5

I came to Johnny with a specific goal in mind, and I'm happy to say I've achieved it! He really took the time to understand my needs and goals, and created a personalized training plan that worked perfectly for me. I've noticed a significant improvement in my strength and endurance, I learned so much from him, and I highly recommend

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★ 5

I started my personal training journey here with Johnny and he was so amazing. He really took the time to understand my goals and went above and beyond helping me create a realistic plan that worked for my body. Johnny was so positive and knowledgeable, so he is the perfect fit for beginning and advanced training. I highly recommend him!

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★ 5

I’ve been an LA fitness member since it was called Bally fitness in the 90s. I worked with quite a few trainers, most recently I worked with Johnny, he was amazing!! He tailored my workouts, was very detail focused, even figured out how to adjust my form and took the knee pain away with deadlifts, which I was just about ready to give up on. He helped me achieve the next level in my fitness journey. I wish I could continue to train with him!!

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★ 5

Johnny, Muy buena persona. Me ayudo vastante, muy Profesional. Altamante eecomendado.

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★ 5

I worked with John Seisser as a personal trainer. He was excellent, and great to work with.

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★ 3

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★ 5

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★ 2

I went in this gym to ask a few questions and the front desk guy was rude and smacking food. Unprofessional and weird I ended up just leaving before I even gave the rest a chance. First impression matters… get a better front desk guy.

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★ 5

Love the atmosphere. Get a good workout.

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★ 5

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★ 3

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★ 5

My trainer at LA fitness ,Chad,has been phenomenal! He tailored my workout plan perfectly to meet my fitness goals and always encouraged me to push my limits safely. Thanks to his guidance, I’ve seen amazing results. Highly recommend his sessions. Excellent

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★ 5

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★ 5

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★ 5

New-ish location. Plentiful equipment and space to work out. Equipment is well maintained. Pool hot tube steam room avilable. and the staff is always friendly and helpful.

They could probably use a smoothy bar, but then id probably spend all my money there.

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★ 5

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★ 4

All equipment works well how ever the restrooms are always smells not berry clean

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★ 1

Son unos estafadores nunca me dieron el.rembolso de los entrenamientos que ni los utilizamos y resulta que se renovar otro mes y que ni los utilizamos , y resulta que se hace el.wey y mo recuerdan cuando le dijimos que ya no.queriamos más entrenamiento, ( deshonestos y se pasan de serios no deben hacer eso con las personas estafadores es que son no hablan claro y no.cancelan el entrenamiento a su conveniencia y resulta que el.contrato se renueva solo , sin aver termiando los pendientes que injusto que son quedaron de hacer el.rembolso y no hicieron nada

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★ 2

This place needs new machines

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★ 5

I actually went twice in a row I actually like it better then the location in carol stream in north ave , this place has plenty of space to workout in the gym is clean the machines pretty spread out . Women’s locker room is clean & the shower pressure is the best !!! I love that the cardio machines are on the second floor , they have an elevator for people who are with a disabled or older people who it’s hard for them on the stairs . This is gonna be my home gym ! Also the dry sauna is in the locker room for women so it’s great no men ! lol .

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★ 2

Similar to other LA fitness locations, the machine variation is disappointing. No hip thrust, no standing squat, cable machine options are depressing, what this has above the N Ave location is no vomit color scheme.

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★ 5

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★ 5

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★ 4

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★ 5

I would highly recommend Johnny as your next personal trainer. He will listen and train you to achieve your fitness goals. If you need a personal trainer, ask for Johnny at the Glendale Heights, IL. location.

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★ 1

I keep getting unsolicited phone calls from this location about starting a free trial. I've never stepped foot in an LA fitness. Unacceptable business practice

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★ 1

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★ 5

Clean and friendly staff

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★ 1

not nice staff. the manager needs to pay attention to who they hire for work.

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★ 2

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★ 5

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★ 5

Nice equipment very clean had a great workout a nice variety of equipment, they need a swimsuit spinner tho leaving with a soaked swimsuit not good

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★ 5

Latonne, Max, and Katherine had amazing customer service. Very helpful and accommodating. Great people !

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★ 1

Do not believe the 4 star reviews of this place. It is filthy. Open any locker door and there’s filth and dirt at the bottom of the locker. they don’t clean the lockers. I would never use the pool. The bathroom is no better.
This ratings on this location makes me not want to trust Google reviews of any business. Get a thorough tour of the bathrooms and everything before you join. Something is not right here with these reviews.

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★ 3

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★ 5

Very clean and great place I just wish it was 24 hours or open at least a little later

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★ 4

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★ 5

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★ 5

Excelentes equipos, áreas limpias y ordenadas. Entrenadores disponibles. Algunas áreas necesitan renovarse y actualizar en nuevas tecnologías

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★ 5

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★ 5

Buena atención de max quien me oriento de como funciona la membresía ,muy limpio un lugar recomendable.

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★ 5

Excelente gym, los empleados son muy atentos especialmente Adam, siempre me ayuda con mis dudas.

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★ 5

Muy buen gym y Adam es muy atento, 100% recomiendo

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★ 5

Excellent service... The attention of the manager Adam is very good... Good atmosphere, the machines are new

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★ 5

excelente lugar para hacer ejercicios, es un gym completo, tiene todo lo que necesitas y el personal es muy amigable, es especial Adam, siempre está dispuesto a ayudar y es muy servicial.

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★ 5

This location is beautiful clean and friendly. I go 15 minutes out of my way to come to this location. Give them a shot ask for max adam or Clara! Have fun

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★ 3

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★ 1

The staff of this gym is terrible. They don’t have respect for anyone! My dad gave me a 7 day pass and I go in to use it with him and they tell me I am not allowed in. The employee, Adam, was very rude and hostile towards us. This was my third day going with him on this pass and he was accusing me of gym hopping when I never did that! He treated us like we were dumb and was highly aggressive.

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★ 2

do not come here with guest, terrible service by “adam” .terrible experince, been a member for 10 years and very rude and have no respect for guest and needs to get some manners for working at la fitness.

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★ 5

This gym has always been a great place to workout at! Adam has always been so nice and helpful anytime I have had any questions! Along with the other staff at the front desk, who are all great too! I highly recommend this location to anyone!

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★ 4

Es un buen gimnasio, a mi parecer le faltan pesas y barras más pequeñas para chicas

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★ 4

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★ 5

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★ 5

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★ 5

Atienden los días domingos para uno registrarse?

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★ 5

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★ 5

Best health club All in one in the town.

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★ 5

LA Fitness is a fitness haven that goes beyond traditional gyms. Boasting state-of-the-art equipment, diverse workout classes, and expert trainers, it caters to fitness enthusiasts of all levels. The spacious facilities, coupled with modern amenities like pools and saunas, provide a well-rounded fitness experience. LA Fitness is not just a gym; it's a community fostering wellness and healthy lifestyles. Whether you're into strength training, cardio, or group fitness, LA Fitness offers a comprehensive and motivating environment to achieve your fitness goals.

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★ 5

Nice gym with a good amount of equipment.

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★ 1

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★ 1

There's been a sewage leak out in the parking lot for weeks, and it smells horrendous! Front desk says that corporate has been aware but isn't doing anything. There's equipment there that's been taped off for months, and same story. Also, Snickers advertisements on the sanitation wipes dispensers all over the gym! Bare minimum is not going to keep customers! Hand sanitizers are rarely filled and most don't work.

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★ 5

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★ 5

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★ 5

Mi lugar favorito 🥰

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★ 4

Decent gym with lots of equipment. Only complaint is that for cleaning equipment they switched to these wipe dispensers that always seem to be empty. I'm about to start bringing my own wipes to wipe down machines.

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★ 5

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★ 5

Came in and loved the experience. Sales staff took care of me!!

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★ 1

Staff members that are in charge of this location (Glendale Heights)are not very professional and do not seem to care very much in regards to their customer base. When signing up for membership I would recommend using another location. Front desk staff at this location or not very friendly at times as well. Consider other locations other than this particular one.

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★ 3

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★ 5

I go there it's goood the classes r great

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★ 1

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★ 3

What I like about this location: very spacious, variety of equipment. Offers many classes. What I dislike staff is not friendly or helpful. Don’t expect a greeting or any type of interaction with staff. I’m been a member for many years. I remember in the past staff would greet you, I would see staff walking around offering their assistance- help. This staff is on phone, talking to one another or hiding in their office ignoring member. People leave heavy weight on machine, staff doesn’t bother to move them. This is annoying, and dangerous I struggle to put them away, no staff anywhere to be found. Customer training is necessary.

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★ 4

Ok

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★ 3

The gym is nice and the staff is good BUT they close the gym before the advertised time. It happened to me twice now that when I have arrived at the gym around 9:40-9:45, the doors were closed..Sometimes, people just need a 15 minute jog. Please keep your doors open till the advertised time.

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★ 1

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★ 1

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★ 1

Worn out equipment. Sales too pushy.

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★ 3

They don’t have squish balls and they advertise they do have it

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★ 5

Nice gym - way cleaner than other LA Fitnesses I've been too!

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★ 1

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★ 5

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★ 5

Great Gym, not too crowded , spacious and clean. I enjoy it

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★ 1

They only have the Spanish channel on the TVs in men’s locker room ask and super loud I don’t understand why most of the members are not Latin?

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Great staff, very clean, and a great variety of equipment. Reasonable rate’s considering all they offer!

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★ 4

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★ 5

Great facility but basketball courts are always busy

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★ 5

Me gusta todo de este lugar

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★ 5

Much better compared to whoever it was being ran by before. Their equipment and overall place has been making huge improvements!!

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★ 5

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★ 1

My locker was broken into at this location there were no cameras at the time

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★ 5

Not judging. Nice. Fun. Good people

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★ 4

운동 하기 좋은 곳입니다. 저는 엘에이 휫니스를 오랫동안 조인을 해서 운동을 하고 있어요.

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★ 5

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★ 4

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★ 3

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★ 1

If I could give this 0 stars I would I went in with my brothers as guest and they didn’t have there ID and the lady upfront ( white Lady Curly hair light brown hair) very rude very disrespectful being sarcastic saying they couldn’t do anything. So we went to the La on Carol stream and all they asked for was there name and number if you can go to the Carol stream La Fitness GO you won’t regret it way better and NICER!!

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★ 5

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★ 5

I like this place, you can find everything you want!!!!

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★ 5

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★ 5

I loved it very friendly. Very helpful.

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★ 5

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★ 5

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★ 5

My favorite location

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★ 5

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★ 5

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★ 5

Immensely better than any other gym in the area. Highly recommend.

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★ 4

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★ 1

very bad service. not allowed with a child. although the institution operates a children's swimming school ( Bloomingdale )

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★ 4

Decent location. Not to crowded. Cleanliness is good compared to a lot of other locations I’ve been to.

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★ 5

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★ 5

Got a great deal and customer service was amazing!

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★ 3

A mini Lifetime Fitness. Don't walk in with braids tho'.. the women are creepy and watch you..instead of you watching them. Thank God there's a pool!

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★ 3

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★ 4

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★ 2

They stole my basket ball on last Saturday. This is second basketball they stole from me. I hate those people.

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★ 5

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★ 4

Dry sauna

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★ 5

Great vibe. The owner is super welcoming, staff is so friendly. All the others working out here really make it feel comfortable and like a family

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★ 5

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★ 5

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★ 5

Thank you LA fitness for Christi!!
Never felt so good! Christi, Love your Pilate class and Body work Plus. I've gone to many places that offer Pilates.. but after one session with you I was HOOKED. Reason I keep coming back for more.

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★ 5

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★ 5

Good place to workout at, clean and friendly staff. Management improved. Ask to speak to the GM for a special deal

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★ 5

Yup

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★ 1

1/12 5pm there was a guy and a lady at the front desk. The guy had an attitude and was very rude. (I believe it was the manager) They both looked like more concerned about "their conversation" then helping out the gym guests.
Very unprofessional.

Was unpleasant experience

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★ 1

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★ 5

just signed up!!! there's never a better time to push yourself to the limits before turning 40........perfect location, staff is excellent (sign up was so easy), & proud to call this place my "new gym"/training center for hockey!!!! #LAFitness #GlendaleHeights

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★ 5

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★ 5

Very nice staff, very clean pool, sauna, steam room and jacuzzi. Perfect for me!

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★ 5

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★ 5

My gym I love coming here workout get all my stress out.

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★ 5

I Believe Her Name Is Tiana the Best manager there, she was very welcoming and professional. I believe you need to stop switching the management team hiring people who give clients attitude and they look like they hate their job. Bring Tiana back. Besides that I love my gym.

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★ 5

Clean and comfortable. No waiting plenty of diverse machinery. I love it

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★ 3

Has the equipment I need but was very unsatisfied with sales manager. He was rude and had poor listening skills. No one cleans the equipment when they’re done either. I guess Covid made us take cleanliness for granted.

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★ 5

Staff is great and friendly

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★ 5

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★ 4

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★ 4

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★ 5

Nice and clean

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★ 1

OK gym to workout out, but by far the worst basketball court I have ever hooped at. It was alright when I first started coming here, I don’t know if they just decided to stop cleaning the floors or what but nowadays you’d get better traction at an ice skating rink than this basketball court.

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★ 5

Great place to workout, more than enough equipment for everyone with no one hogging anything. 10/10

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★ 5

I love this gym!

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★ 5

amazing staff and good gym !

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★ 5

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★ 5

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★ 4

Overall good gym. The only thing they need to add is a bigger sign that says “ DO NOT POUR WATER ON ROCKS” in the mens sauna as I seen two people do it already I guess they can’t read.

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★ 5

This is a nice and clean gym with friendly staff. I appreciate Senna very much she is very nice and helpful!

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★ 5

Very nice gym with nice people! Senna especially is a very nice and patient girl. She always has a smile on her face and is willing to help!

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★ 5

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★ 5

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★ 5

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★ 1

Did not uphold what was spoken about in the original conversation when signing up. Did not send any confirmation to me about my gym membership except the welcome email which includes nothing about the actual numbers and how you are billed. This was also rushed and explained poorly in signup. Also, when I signed up the whole system shut down and they were about to charge me twice if I didn’t check and confirm that I was already charged. Just poor satisfaction and lack of customer respect at this location. Bathrooms smell awful and gym equipment is sparse across the gym any time after 4 PM. If you choose this gym just make sure you get confirmation of EVERYTHING and get confirmation in writing.

Source: Google