★ 5

Equipment are well kept, clean, no funk

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★ 5

LA Fitness has been an excellent place for personal growth, offering an environment that truly inspires you to push forward and achieve your goals. The atmosphere is motivating, supportive, and designed to help you become the best version of yourself. Xavier and Will, in particular, gave me the guidance and encouragement I needed to turn my life around 180 degrees. Their direction helped bring me back on track, and I’m grateful for the impact they’ve had on my journey.

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★ 5

Great equipment Nice and cool Love the variety of different machines

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★ 5

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★ 4

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★ 1

These new hours are terrible 7 pm is too early. Several times I can’t go.

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★ 5

This place was a nice vibe to workout at

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★ 1

I am no stranger to this location, I have been going for 5 plus years. However if I could give this gym a zero I would solely based off the General Manager Daniel Hennessey! There was another guest who was trying to use intimidation tactics to force me off a machine, when the manager was brought into the situation all he did was escalate the situation further. Daniel Hennessey refused to acknowledge my concerns as a guest and instead chose to berate me in front of the antagonizer and cosigned the behavior of the male guest. For the entirety of the interaction Daniel Hennessey was beyond rude, dismissive, condesending and even made physical contact with me even after I stated several times the guest had already made me feel extremely uncomfortable. Not only were the actions of the Daniel Hennessey extremely inappropriate, his lack of accountability was mindblowing. Since the situation itself was deepley unsetteling for me, I asked for his higher ups information. Not only did he provide me a false name he was also lied and said the corporate number is something guest do not get access to. All it took was for me reaching out to another location to get the number to corporate, where I was told every guest has access to corporate's number. As someone who consistently goes to this gym and has seen Daniel Hennessey numerous times I am absolutely grateful that I haven't had the displeasure of interacting with him sooner. My first interaction with Daniel Hennessey was very telling of his character especially his dishonesty when asking for his higher ups. As a guest I will continue to go to whichever gym I please but the interaction with Daniel Hennessey is going to be something I continue to inform others of in hopes no one else gets treated the way I was.

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★ 5

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★ 5

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★ 5

Clean

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★ 5

Great location, clean and well maintained gym. Great staff. I’ve been working with a personal trainer, Will Slade. He is truly dedicated to my success and wellbeing. He is always well prepared for our sessions with a plan specifically for my goals. Will’s knowledge of physiology is apparent. He welcomes discussion about how I’m feeling during the workout and adapts on the fly if necessary. I couldn’t ask for a more encouraging, supportive training coach.

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★ 3

Not sure what’s been going on but this gym hasn’t been opening on time lately with multiple people standing outside and people end up leaving. It’s a fine gym when it’s open on time in the morning but it’s really annoying to have to wait for someone who should already be there and be prepared at opening time. It wastes our time and because of the time crunch many people can’t workout

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★ 5

Best of the Lombard

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★ 5

Newer facility, many amenities, thank to the Silver Sneakers fitness class for the warmest of welcomes when I dropped in on a Tuesday at 2:00

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★ 5

The Lombard location is my favorite LA Fitness club. Friendly staff, Clean, lots of classes AND the women's locker room has a jacuzzi just for women.

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★ 5

Been using this LA gym since they opened... I will go to other locations from time 2 time but this location is definitely the cleanest thanks to Tony and his crew... I appreciate Zain at the front desk always making me feel welcome... Arthuro the personal trainer is always keeps me motivated to come to gym and offering help if I need anything... Plenty of parking and Location is close to everything.... My experience here is always pleasant #ThankYou

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★ 1

Always something wrong with steam room or sauna. Worst possible excuses. This terrible service. I just signed up but I am already disappointed in two weeks of being member. Staff is wonderful!!!

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★ 4

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★ 5

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★ 5

Nice people, plenty of equipment, good pool

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★ 5

My husband and I recently joined LA Fitness, Lombard, and I can’t say enough about how amazing the onboarding experience was!

Dan was incredibly accommodating—he met with us multiple times to make sure we felt comfortable and had all our questions answered. His patience really stood out.

Xavier worked tirelessly to help us sort out a few unexpected challenges with our personal training program. He showed real commitment to getting it right and making sure the program fit our goals.

And a big shout-out to Jack and Lucy, who bring such great energy to the gym. Whether it’s answering questions or just greeting us with a smile, they help make the space feel welcoming and supportive.

Thank you to the entire team for making us feel so at home—we’re excited for the journey ahead!

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★ 5

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★ 1

DO NOT GO TO THIS GYM IF YOU WANT TO BE ASKED HOW MANY SETS YOU GOT EVERY 10 minutes. People will literally stand over you waiting for whatever you are using instead of being versatile with there workouts and wonder why they still look the same. Busy days you only have 15 minutes on a bench or equipment which is crazy. This gym has a lot of people that will time you and then use themselves for longer when they were the ones complaining. Not even worth the hassle at this point. My first day in the gym I got asked 5 to 6 times in the middle of my workout how many sets I got. And I was there for less than 5 minutes!!

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★ 5

Awesome fitness center

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★ 1

Very expensive

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★ 5

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★ 5

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★ 3

I have been going to LA Fitness for 3-4 years now and have been to maybe 10 different clubs. I like that this one is mostly updated, has newer machines that are always clean and working, and the staff is nice.

However, this club has one of the dirtier locker rooms/showers I've seen and has consistent issues with spa facilities. There is always wet paper towels and grime/huge clumps of hair in the showers. I have gone 3-4 times/week for the past 4ish months and have only seen the steam room working a few times; the whirlpool also has a lot of grime around the edges and it seems like sometimes the water is 6-12 inches lower than usual. They have ~10 different signs in the spa area with redundant reminders about rules for members about keeping things clean, but there are so many I do not believe anyone would take the time to read all them. While visiting other locations (at different times of day) I often would see a cleaner come through the locker room, but have never seen one at this location.

I am not super picky and do not expect luxury facilities- I also understand members can be messy and things break and that is understandable. But I have seen plenty of other LA Fitness locations with a much higher standard of cleanliness. Also, I only justify paying the extra $ for LA vs Planet Fitness due to the spa facilities, so not being able to use them is disappointing. When I started coming here I was hoping it was temporary or one-off situations, but it seems like that may just be how this location runs.

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★ 1

The hot tub is very dirty and needs significant improvement.

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★ 1

I recently moved to the area and have been exploring local gyms to find the right fit. Today, I visited LA Fitness to try out their facilities using a free guest pass. Unfortunately, my experience was disappointing due to the behavior of one of the staff members, Benjamin.

I found him to be unwelcoming and dismissive during our interaction. His tone and manner made me feel uncomfortable and disrespected. It left me wondering if my accent played a role in how I was treated. Regardless of the reason, the experience negatively impacted my day and has led me to reconsider joining this location.

I hope this feedback is taken seriously, as every guest deserves to be treated with courtesy and respect.

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★ 5

Great clean

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★ 5

This club is the cleanest club in the area. Offers fabulous classes. Equipment is newer than Broadview. Lombard staff is extremely friendly and helpful. Yeay Daniel Xavier Jack and Lucy

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★ 5

New facility, clean everywhere, love the dance studio room

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★ 5

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★ 5

Large Gym, plenty of tools. Machines, kettlebells, dumbells, free heavy weights, there's pool and Spa area. Variety of cardio options.
There's also aerobics, spinning room.
Calistenics and Crossfit area.
Kids club is currently closed.

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★ 2

The hours that LA Fitness gyms are open are absolutely terrible!!

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★ 5

Great workout 💪

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★ 4

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★ 4

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★ 2

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★ 4

It's easy to get on the tread mills or other equipment. Pool is great and aqua classes are popular and keep you moving.

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★ 5

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★ 5

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★ 5

Xavier a personal trainer at the club went out of his way to help me while I was using a machine incorrectly. He explained how to use it properly and also booked me up for a free session with him. He’s very knowledgeable and is a great guy. The personal training staff is always working throughout all hours of the day. New management and staff has made this club turn around so much. I will for sure be coming back in hopes to work with Xavier soon

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★ 4

Good gym lots of equipment. Not bad to go to during peak hours. I would gove 5 stars but the weekend hours are horrible closing so early

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★ 5

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★ 4

They finally fixed sauna....took 2 years but finally fixed

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★ 5

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★ 5

Great

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★ 5

Small but clean; quite unlike its sister facilities. I couldn't believe all the weights were in there proper location. Just wish they had more squat racks.

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★ 1

I’d thought I’d never type these words…but the Planet Fitness just down the street from here is sooo much better than this LA fitness! Covid was 5 years ago, and that was when the sauna stopped working. They used that excuse then, and it made sense why the sauna would be closed. But what about now, 5 years later? Whats the excuse that the sauna is STILL not open. And they lie and say “it’ll be open next week” just to keep you from canceling, it’s been 5 years and the open spa “next week” still hasn’t come

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★ 5

It has an excellent assortment of equipment for cardio, stretching, and weight training. The locker room is well laid out. The jacuzzi and steam room are wonderful. There is a nice pool for aquatic activities.

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★ 5

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★ 5

Best employe’s in this location had left my keys inside the locker while being locked and man they went far enough to damage the locker just so I can get my personal belongings !!!

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★ 5

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★ 2

The women’s sauna has been broken for several months now. I’ve checked in with the manager and it’s always the same excuse. “Corporate is coming next week or at the end of the month”.

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★ 5

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★ 4

It’s great. Clean and refreshing having the activity room. I wish they would incorporate some heavybags in that room.

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★ 5

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★ 1

It’s the usual! Walked in for the steam room and the excuses continue. The new excuse is I’m a woman I can’t go to the men’s locker room. I believe your job is to make sure all of the Amenities are available at the time of the establishment is open. This is the 3rd Review. I’m trying to find another gym at this point.

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★ 5

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★ 1

Called tonight because Xavier the gym fitness personal trainer is texting me on his personal phone at odd hours of the day trying to get me to use my free trail for training only for him to have the hopes of me buying the training. I get it, it’s his job. But I am ignoring him after telling him I’m not interested and another time I’ll let him know. I called the gym so they can put me on the do not bother list and the lady laughed at me and said it was his job which is common sense, but there is no need to be unprofessional and laugh. I work in customer service for over a decade and I’m not going to laugh when someone is upset. It makes sense because she’s working at the gym. Of course it isn’t going to be a woman of class and professionalism. That’s why she’s stuck working at the gym no one more professional would hire her. Makes sense but do better lady.

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★ 2

There is an Mexican guy who cleans the men’s SPA side and on each his shift he turns off men’s steam at 8:30pm when gym closes at 10pm. I mean why he does that every time? I guess he just wants to go home early 🤦‍♂️🤦‍♂️ HORRIBLE😓

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★ 2

I’ve been coming here for the past 3 years and at first things were great. But ever since the La Fitness in Oak Brook closed this place is super full in the evening and the place is so much dirtier now. The sauna has been broken for 2 years also. I’m looking for another gym nearby, maybe Planet Fitness or Anytime Fitness.

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★ 3

I’ve been coming to this gym since 2021. Quality of the gym has declined substantially in the last few months. With other LA fitness locations closing, this location has tripled in capacity without an increase in equipment, resources, or extended hours.

Service at the front desk is the worst I’ve ever seen it. Team members literally scream at you for about 25 minutes before closing time and are beyond rude to paying members. I understand if people are lingering around for 10+ minutes after close, but there is no need for anyone to yell at me when the gym is still open for and I’m finishing my workout. I have worked at an LA fitness in the past, and I would never treat members the way the girls at this gym do. It’s annoying, disrespectful, and completely unprofessional.

The only redeeming quality are the amazing custodial staff. Specifically Lucy who works so hard to keep the women’s locker room top tier Monday-Friday. Unfortunately, over the weekend the female front desk staff do nothing so the locker rooms quickly get dirty (especially with the influx of new members). Also, special shoutout to Tony from the custodial team and another Hispanic man who go above and beyond.

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★ 5

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★ 3

Friendly staff/members! Steam room right next to a nice whirlpool for men. Lots of equipment, but lacking the quantity and quality ab equipment I'd hoped for. The pool was clean and a good temperature!

Decent, but not as nice as the Oak Brook club that they recently closed.

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★ 5

Very clean gym. Janitor is always cleaning awesome place to workout 💪

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★ 4

Sauna alberca baños limpios yacuzzi no sauna seco

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★ 1

sauna not available for months! every time you ask about it they said next week is gone to be fixed

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★ 3

Best thing at this gym are the yoga classes. Excellent teachers. It's not like bali, or Thailand but they know how to instructor and the purpose behind yoga. Weight room is always packed and can be difficult to be in your zone. They closed another location so more people come here. Probably better off finding a new gym honestly. The sauna is closed due to the red light issue. So don't trust the sales man when they say it will be up and running on monday... its a corporate issue for most locations. "Spa" are doesn't even have places you can sit after getting outta the sauna or steam room. You will have to go in the locker room area and be with that huge crowd. If it was for the yoga teachers I probably would leave the gym. I'm still debating on it. Oh and nothing against senior citizens, but the gym is 75%. It looks like they have a kids club area but I've never seen a kid, so if it is open your children will probably hate it. They also have 2 rooms that no one can go in, 1 is for personal training, and is a complete waste of a gym area, and the other area is a HIIT room that's always closed. It's like 25% of the gym space is closed to everyone. It's not worth $50 plus a month. Personally it would be cheaper for me to get a yoga studio classes and planet fitness pass. Oh and the vending machine are full of garbage food... idk why a health space sells that crap. Oh cause they just want your money and it's right by the kids club... over all I wouldn't recommend and after my trip is done out here I'll forsure never do a la fitness again. So many other options.

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★ 5

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★ 5

Staff was very nice ... Building was beyond clean

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★ 4

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★ 2

I joined on Sep 2024 and it is Jan 5, 2025
And sauna and steam room are still not working, very disappointed. The ladies bathrooms aré disgusting dirty, I have brought it to the attention at the front desk and nothing gets done. I kindly asked to take a note and to send housekeeping to clean it, I keep coming and nothing gets done …. I paid $160 just to join and I totally regret it now so dirty

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★ 5

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★ 4

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★ 5

I like it alot the the group is great definitely come in this one a couple times a week 😀

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★ 4

Back at it! Health #1 priority

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★ 5

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★ 1

New management sucks

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★ 5

Great gym equipment everything so noticeable to see

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★ 5

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★ 1

Más de un año sauna cerrado, 2 meses vapor cerrado y ahora jacuzzi cerrado

Una total falta de respeto para los miembros

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★ 2

This gym has a good amount of treadmills, bikes, and ellipticals but the weight area is very cramped and many of the areas are always in use. it makes it difficult to have a good flow in your workout due to always waiting for equipment or machines.

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★ 5

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★ 5

Great location but the amenities that I wanted to utilize were down. I cannot find a functional steam room from here to Timbuktu it’s obscene.

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★ 5

Nice gym. it’s clean. Everybody seems pretty friendly, but my five stars is for one reason: a personal trainer I’m working with. Her name is Shaghayegh ( Shay ) … She is absolutely remarkable! Shay is a professional with impressive knowledge of fitness but her greatest hallmark is her ability to motivate!!! She is tough and pushes hard, but won’t push me off a cliff. She pays attention to form, and I feel safe and in good hands during our sessions- she genuinely cares for her clients!

We finished our second week of training heading into week number three with sessions scheduled 5 days a week until further notice! I feel 100 times better.
I feel blessed to have Shay at my side and as my guide and inspiration on this difficult road back to good health one day at a time. !!! Many thanks Shay !

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★ 1

It’s a. Great Gym I’m not really happy about the sauna and steam room is being closed down for long time and I ask when is going to be fix this issue and no one has answered it’s really sad

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★ 5

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★ 1

They will not give you any deals whatsoever. They are the most expensive gym around. I was waiting months to sign up for my membership because of the100.00 initiation fee and a $59 fee I did not want to pay. I was waiting for some kind of deal or email . Nothing then after I signed up there was an offer available which they wouldn’t honor and it was only Few weeks since I signed up for my membership .
Would not recommend them. They are all for the money way too many fees, and they will not deal give any deals.

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★ 3

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★ 1

Great gym but terrible salesman, make sure Benjamin doesn’t help you. Buddy will lie thru his teeth to get the sale done then go back on his words. Then when asking for the manager he says he can’t give out his hours, so i asked for the managers number to contact him, he gave me the number assuring me that’s how i could directly contact him. Instead it was for LA support team that then looped me back to a call back from a non manager at another gym all the way in Elgin

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★ 1

It’s unacceptable that the gym can’t open on time. I’m here on a Sunday, and it’s 8:20 am, yet the gym still isn’t open. At least 20-25 people have already left because of this. This level of unprofessionalism is extremely disappointing. I’m sure they’ll just apologize and brush the matter aside, but this is not acceptable.

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★ 5

Love LA Fitness! Clean gym, friendly staff, great classes, and modern equipment. Convenient hours and locations. Highly recommend

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★ 4

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★ 4

Pretty good gym for the price. Compared to other LA fitnesses in the area, this is one of my favorites. Feels nicer than other ones in the area and has more of a luxury feel.

Only complaint so far is the pool. I’ve never seen such blatant disrespect of lanes from members at a gym before. Do NOT go during peak time!! People may or may not ask to share a lane with you, which to me is very strange. I understand there are only three lanes, but people should wait instead of crowding into a lane with you. There are saunas, steam rooms, and hot tubs where you can wait your turn. 75% of the time, someone will randomly jump into my lane or just start walking in it while I’m doing laps. This is so uncomfortable! I wish they had a system like other gyms where you could reserve a lane for up to an hour. That way, there is no waiting for a lane, you’re guaranteed that time, and you don’t have to awkwardly share with someone!! I know it’s a big chain so idk how much they’d be willing to make the option to reserve a lane, but a girl can dream!

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★ 5

This is the cleanest LA Fitness I've been to. Oak Brook comes pretty close. Unfortunately there are inconsiderate filthy members who ignore the rule about showering before entering pool and whirlpool. I don't blame management, but it's discusting how many men enter whirlpool without showering. If everybody took a few minutes to take a shower before entering any pool, pools would be cleaner. Do your part, this is our club. Let's keep it clean. If we miss the garbage, pick it up and throw it in the garbage.

The staff is also very friendly. The cleaning guy works very hard to keep it clean.

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★ 5

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★ 5

Poor layout, they have NO Warm Up or Cool Down areas, which is frustrating because of this gym design, there is some kind of "fitness studio area" called Hit that's off limits to all gym members, which is where a court would otherwise be for all other LA Fitness's. The other "Training Area" that is always closed off to members is where the "Warm-up/Cool-down/Stretch Area" should be, instead you're expected to do your yoga poses in the open middle part of the gym that is rarely used, because it's terrible feng shui, which is where the Training area should be, they should be swapped.. Sauna seems to be permanently out of order and may never be coming back, just more wasted space.. Rude staff, other than the very miticulous cleaning staff who keep this place spotless, seriously, they actually scrub the showers here, with real soap and hot water, which is a rare sight for any gym really... Full of old people and Karen's will have you considering other options for the area though. The equipment is new, not usually too crowded, and there is a steam room, so not the worst, just poor design and otherwise underpaid staff..

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★ 1

I am extremely disappointed with the experience I had at the gym, specifically with Chris M. I had forwarded my sister a 7-day guest pass, which is included for all members. I’ve used it before with no issues. When we arrived and scanned in, everything seemed fine until Chris approached us and repeatedly asked us to sign up, even though my sister had not yet toured the gym, as we were using the guest pass. He assured us we were good to go, and we left. However, Chris then followed us into the aerobics room, demanded that we sign up, and even yelled at us in front of other members, threatening to make us pay $20 for the day if we didn't comply.

When we went to his desk, he checked my membership three times, despite being a regular 2-year member who visits daily. He tried to force us to pay for a free pass and arrogantly claimed he had the discretion to decide whether we could access the gym or not. He refused to give us the free pass we were entitled to. This was my sister's first time at the gym as my guest, and the entire experience was absolutely horrendous. The way Chris treated my guest and a long-time member is unacceptable. I am now considering switching locations or gyms because I never want to deal with Chris again. This incident has led to the loss of a member.

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★ 5

Great facility new equipment will organised

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★ 5

Great staff and a clean facility

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★ 3

It’s clean, but wish they would stay open longer. That’s one of reasons I’ll be going to Planet Fitness in Villa Park. I used to be a fan of the sauna at LA Fitness but it stopped working and we’ve been waiting for a year now. I’m not waiting anymore nor do want to use a sauna anymore.

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★ 1

Dirty gym, weird owner.

Dumbbells smell like literal vomit, lots of the surfaces around the gym are like this...

Owner is always trying to sell you or your guests on something. I already pay monthly just leave me alone. He seems nice but cmon its just weird. Not to mention the guest system is annoying, have to take 5-10 minutes to them type in info that should take less than 30 seconds for anyone with even subpar typing speed. Meanwhile again, the owner will awkwardly try to sell you things and ask personal questions.

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★ 5

What happened to Ali the manager she had a smile to brighten up your morning

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★ 5

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★ 5

Love, Love, Love my gym!!! I moved here from the city a couple years ago, and was so devastated to leave my favorite gym behind (the LA Fitness in Ravenswood). I hopped around for awhile, trying a couple other local gyms, but it never felt like 'home.' It took a minute, but this past fall, I took out my LA membership and finally feel like I have my gym :) The manager, Russell, is so kind and always helping new gym members. When my teenage daughter wanted to start joining me, he was really helpful and treated her with kindness and respect. The two morning gals, Michelle and Ali, are always so positive and their smiles each morning automatically brighten your day :) Very clean, the members are so sweet and I love seeing all the other regulars every morning. Dont listen to all the haters on here! This gym rocks! :)

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★ 5

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★ 5

Awesome service and awesome pool

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★ 5

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★ 5

Excellent gym and facility. Russ was excellent manager we met with. He treated us like family. Highly recommend a stop when in town. Will be back when visiting Chicago.

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★ 5

Amazing gym, was treated with respect and hospitality. Came from out of town and they made this gym feel like home. Russel Helped a lot and made the guest pass process very easy and efficient. Definitely recommend this gym

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★ 4

Great gym my only issue is the sauna has been out of order do a very long time

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★ 4

Very nice free weight and weight machine areas.

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★ 5

Very clean and great place to come in and get a workout done!

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★ 5

One of the better locations in terms of feeling modern and clean.

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★ 4

It’s a very nice gym, the staff is super friendly, the machines are new, it’s clean and I really like it
The things that I’m not happy with are :
1. The working hours on the weekend are until 7pm, which is weird, since they work until 10pm Mon-Thu, they need to work until 10pm every day
2. The sauna is not working at all for a long time, I believe that if I pay for a full membership, I need to have access to the sauna
3. They need to clean the floors better, the guy only uses one mop and it’s not changing the water regularly, so the floors sometimes have a bad smell

All in all, a 4 star review from me :)

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★ 5

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★ 3

decent gym, no towels is a dealbreaker for me

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★ 2

My husband and I joined this place back in 2021 and should have canceled my membership sooner. In the 3 years I've been a member here, they switched from LA Fitness to ESporta and back again. They initially told us that they would become 24 hours, but it never happened. My husband and I would get constant calls about trying to sign up for some class or personal training and even if we said no, they'd call back 6 months later and ask again. And the sauna/steam rooms were always somehow closed due to maintenance issues.
I'm not the biggest fan of this place as it always seems PACKED. I could never get a spot in front of the mirrors as seats were always taken, or someone would be in my way. Lots of machine hogs where people would sit on their phones, or people would sit and chat and never move. I always left feeling like I didn't get the right work out in. We unfortunately hardly went and spent so much money on a place we barely liked.
The worst part is that when I went to go cancel our membership I was told only one person could do it. She only works during the week days, business hours. First attempt, she was in an interview and was told they weren't sure when it would be done. So I go back a few hours later to be told she left early for the day. I find this to be so awful, and the worst type of practice. Why can't all the people sitting in the cubes that work there, help me with a 5 minute (if that) cancel process.
I've been a member at many gyms, and this was my least favorite.

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★ 1

If you came here to write a review because they asked you to DON’T do it until you’ve been there a couple of months. You will see they don’t follow through with any of the empty promises they told you to make the sale.

Update is here. So I decided to use names to help everyone reading this review understand the amount of incompetence that Gabriel, aka Gabe, has to even be considered the “Director” of anything. Since I started coming to this gym back in September Gabriel has shown he should’ve been fired a while back. From multiple accounts of racist comments, sexist comments, harassing (oops flirting) with every female client, to talking to regular clients of the gym any kind of way….. why is he still employed here?? If you think I’m bluffing about him harassing clients and talking to people any kind of way…. I guarantee every time you go to the gym he will be there working….. everyday….open to close…. Weird right?? I pray this gym never makes another sale again until he’s fired. 🤗😊

Original Post: Do not sign up for personal training here. It’s a rip off. The gym profits not the actual trainers which causes a lot of turnover. Management doesn’t care. A more detailed review coming soon….

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★ 2

This LA Fitness is consistently dirty. Trash on the floors that is not picked up by staff. Dirty wipes on the floor that again aren’t picked up by staff. The machine accessories are all over the place. Weights that are on the floor and not put back. The sauna has been broken since I joined in 2023 doesn’t seem like that will be fixed anytime soon. These pictures were taken first thing in the morning when you would expect the fitness center to be its cleanest.

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★ 1

Terrible customer service! They promise a free visit, then make you pay $20 to get in.

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★ 5

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★ 1

i really just paid $4.75 for a redbull, bruh what😂 yall wild

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★ 5

Sean is very knowledgeable. Does through physical analysis, identifies your weakness and works on them. Happy to be training under Sean and hope to improve myself with his guidance.

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★ 4

Steam is now working. Place seems much nicer & cleaner

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★ 4

It's alright. Kinda small for an LA Fitness but also not very crowded.

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★ 4

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★ 1

When you go to sign up for a membership everyone is so helpful but the minute you want to cancel, they send you through all kinds of hoops and hurdles there is never an operations manger in to cancel the membership. The OM was over 30 minutes late back from lunch by the time I left. Don’t sign up for a membership with this place. They steal your money and make it almost impossible to cancel your membership.

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★ 5

Очень чисто 👍

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★ 1

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★ 5

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★ 4

La Fitness - A Tale of Fitness Exploration

So, picture this: I'm standing in front of the mirror, contemplating the mysteries of life, when it hits me like a ton of bricks—I've let myself go! Cue the dramatic realization music. Now, I embark on a quest to find the perfect gym, something that screams, "Yes, this is where I will transform into a fitness guru!"

My search led me to La Fitness, because, hey, they say love for basketball and swimming should lead the way, right? I sauntered into their establishment and was greeted by a lovely young lady at the counter. Eagerly, I spilled the beans on what I was looking for, and she promised me a tour, summoning a fellow named Gabriel for assistance.

The anticipation was real. A few minutes later, in walks a gentleman, and naturally, I assumed he was Gabriel. So, I went all friendly and said, "Hi Gabriel!" Imagine the confusion that ensued when he replied, "Oh, you're Gabriel?" Classic mix-up. But hey, he decided to roll with it and gave me the grand tour himself.

La Fitness, my friends, is like a fitness paradise... in a strip mall. You know the ones where they throw together a few stores, raise the ceiling, and voilà, instant gym! It felt a bit cramped, like trying to do yoga in a phone booth. And speaking of space, I couldn't find a basketball court or a running track anywhere. A fitness center without those? Sacrilege!

But let's not be too harsh; it's not all bad. It's decently clean, which is more than I can say for my sock drawer. And they do have a pool, although it's more like a puddle, but hey, it counts, right?

Now, the real kicker – the price tag. To join this exclusive club, you'll need to fork over about $600 a year. That's like, what, a million dollars in gym time? Okay, maybe not, but it's definitely an investment.

In conclusion, La Fitness, you're not quite my fitness soulmate. I appreciate the effort, but I'm still on the hunt for that perfect gym, the one where I can shoot hoops, swim laps, and not feel like I'm working out in a shoebox. Until then, the search continues!

Source: Google

★ 5

Excellent place for exercise, swimming, steam, sauna and jacuzzi.

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★ 5

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★ 5

My favorite Location!

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★ 5

Clean facility, friendly professional staff

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★ 5

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★ 5

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★ 2

TLDR: Great gym but will lie to you. I've worked at a gym before and these membership guys are slimy.

Note before reading: I typically leave good reviews but people need to know about this. This is long but also is very detailed and accurate to my experience. Also DO NOT make any membership deals with the general manager or Hector.

Context: I was here for 3 months while I was an intern. I have worked at a gym before and this LA Fitness has below expectations for a staff.

PROS: Gym has just about everything you need. Pool, Sauna, 3 Squat Racks, enough dumbbells for a small army, etc. Also the janitor is a pretty nice guy.

CONS: You will be lied to by the membership team. Get everything in writing. Here were some lies I called them on or problems related to a poor customer experience.

1.) A membership of 3 months will not have an annual fee (the annual fee will occur after month 1)
2.) I was given a date to cancel my membership but that was incorrect because I got charged an annual fee before that
3.) Not a lie: but they told me that I was lying to them about 1 and 2 until I pulled out the email verification I got that proved they lied
4.) After cancelling on month 2 they said I would get a free month for my inconvenience and then when activating that extra month Hector told me the reason I got this month was that it was part of this summer's special. (I suggest you cancel your membership this summer to get your free month)
5.) This is me being petty, but I went in the day before my membership ended to get details on the free month, and they activated it that day (meaning I lost 1 day of membership because I was practically holding 2 memberships on the same day) which isn't a big deal but it's the principle of the matter after such a poor experience.

I will not be returning to an LA Fitness. Do not give Hector a commission.

Source: Google

★ 5

The Lombard location is perfect. The people who work at this location are great and super welcoming. The trainers, front desk, etc are very respectful and nice. The atmosphere is super fun and had everything you need to be honest. I also have been working with one of the trainers there myself, his name is Gabriel. Gabriel had a great personality and is an amazing trainer. As my trainer he always pushes me, supports me, stays positive, and always gives me a good workout to leave with! I definitely recommend people going to the Lombard location!

Source: Google

★ 5

been coming here for 5 months. literally the best place to work out at has chill vibes. Place is clean. Also the Trainer are awesome and super friendly and willing to help out if you feel stuck.

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★ 5

My wife and I joined in June after visiting where we met the Manager, Gabriel. He was warm, friendly and very professional. He showed us what LA Fitness had to offer which was very impressive. We were so pleased we signed up for some personal training. That has gone terrific working with Emann and Kayla. All the staff we have interacted with have been outstanding. I highly recommend LA Fitness to get you in shape!

Source: Google

★ 5

Great Gym with friendly management and staff! The facility is clean and well-maintained.
I would recommend talking to Russell or Gabriel if you need anything or have questions. Would definitely recommend this gym.

Source: Google

★ 3

Great gym but the amount of chlorine in the lap pool is crazy. Very strong smell while in pool and we were barely out of the pool for 5 mins and the skin on the back of my hands and my face had already begun peeling. Is there anyway to cut back?

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★ 5

Great work out place it seems the steam bath. Is out too much cllean

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★ 5

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★ 3

Mid

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

Writing this review hoping things will change.
Women’s locker room is neglected. Rest of gym is pretty clean, but in women’s locker room/bathroom: please refill soap dispensers, steam room smells like feet, sauna is starting to have back marks/stains on the wood, and glass walls in sauna are always dirty. Carol stream location should be a idea of what the locker room SHOULD be.

Source: Google

★ 5

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★ 5

Nicest LA fitness in western suburbs!

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★ 5

I've been to a few other LA Fitnesses and I always make it a point to come back to this one specifically. It's not the biggest, or has the most equipment, but they keep it pretty clean. There's always disinfectant and paper towels. All the patrons here seem to be more on the same page about keeping things tidy. Even when it's busy it's not too overly crowded.

Source: Google

★ 4

Clean, plenty of cardio and exercise equipment. Studio classes free, swim pool, hot tub, sauna, lockers. Bring your own lock and towel.

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★ 5

The one in OAKBROOK TERRACE is one of the best.

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★ 5

Good place for workout

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★ 5

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★ 5

Like this place

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★ 5

Great price and a great place to Work out.

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★ 1

Another scam gym membership that makes it impossible for members to cancel

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★ 1

My experience today was very upsetting! Vince was very rude and unprofessional!

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★ 5

I love it. I come here for a great workout and clean facilities. The saunas and steam rooms are always clean and the pool is never crowded.

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★ 5

I had a wonderful experience. Russell was a sweetheart. He was absolutely a delight to converse with. He was friendly and was of great help. Thank you for welcoming me with such warmth. Very clean and very organized. I will definitely keep visiting.

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★ 5

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★ 5

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★ 1

I had the worst experience with the Lombard LA FITNESS Manager she didn’t allow my guest to pass with me because she was racist and rude. I am very disappointed with this new LA FITNESS in this location. I have been going there for a long time now. The manager is a blonde and she’s very rude and problematic. She clearly ruins the image for the gym after it change its name. I’m very disappointed and I’m warning you all about her. Stay away from her worst racist person. She is always in the front and she’s new. She didn’t address my issue she was racist and didn’t allow my guest to pass. I’m very disappointed in the customer service I received by her.

Source: Google

★ 1

Stay away from this place. When they switched to esporta I had to cancel my membership and Sign up again, 2 weeks later they switch back and I have to sign up again with all the expensive fees. Place is a joke and always a mess

Source: Google

★ 4

Staff is friendly. Machines usually are in working order. As always, toward the end of the year and beginning of the year, new memberships go up. Some more people are in the club and getting on a machine can be a little dicey but overall it's not bad.

The Lombard location is extremely clean. The gentleman that cleans the location is above excellent. He grinds every time I'm there. He's sweeping mopping cleaning. It is a very clean establishment. Bathrooms are extremely clean. I guess I could use less men walking around naked like it's their own home in the washroom. But that's to be expected. Some people are just out of touch.

Overall the lumbar location is very good. Lots of parking. Well lit. It doesn't look like the guys there are sweating on the girls or causing any issues trying to talk to them or pick them up. We're there to work out. It's not a social or nightclub. Lift weights then go home.

Source: Google

★ 5

Super clean and the equipment looks to be new. Love the turf buildout. Would love the addition of bags, but that’s minuscule. Looks like there’s enough staff and extra cleaning supplies during rush hours.

Source: Google

★ 2

It's a beautiful newer looking gym with many problems that will soon destroy the building reputation. What I mean by that is there are way too many young employees here. The young boys will rough house and play on their phone when "greeting" which doesn't happen. Then the young girls will FaceTime in the locker room with people trying to change. The only reason this gym doesn't have a single star is because of the older gentleman, with salt and pepper hair, does a great job cleaning. He's the only one to even think of picking up a cleaning supply. If that man takes off then skip leg day.

Source: Google

★ 1

Weights smell disgusting. Clean the place.

Also they set up a barrier so when you walk in you cant go straight to the weights?? I pay to workout not to go sit in the locker room. Take the barrier down

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★ 5

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★ 3

Clean but staff are always on their phone & not much help.

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★ 1

First I'll start by saying that I enjoy the gym when there is a yoga class in the morning. For the pass 5 weeks Toni our yoga instructor has been absent. The substitute instructor doesn't do yoga but mat pilates. I and many other are not interested in mat pilates or Zumba. Please find a yoga instructor for a yoga class.

Source: Google

★ 4

Very good and clean gym But so cold inside mennnn

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★ 1

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★ 4

The quality in this location is exceptional. The staff was friendly and this is why you get a good review! Keep it up

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★ 5

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★ 3

I wish they were open earlier on Saturdays and Sundays. 6am ?
Other than that its a very nice and clean gym.

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★ 2

Okay, the stars are going down. Only getting 2 stars because the workout facilities are good. However, lately the place is filthy. The locker room has garbage all over. The bathroom stalls, toilet paper all over the floor. Showers, nauseating...clumps of hair all over the floor. Gross. And the steam room not working. HIRE PEOPLE TO CLEAN.

PREVIOUS REVIEW 7 MONTHS AGO. This club is getting a 3 star because are because the workout facilities are in good shape and clean. However the steam room Whirlpool and sauna need assistance. Steam room has only worked one week since I joined in October. And Whirlpool is not consistently hot. I am not at the club when the manager is at the club so I really don't know why as the front desk staff say I need to speak with him, Tyler.

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★ 5

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★ 5

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★ 5

Best fitness facility in the area.
Very clean and the best amenities at an affordable price.

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★ 5

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★ 3

Good gym and friendly staff, the only thing is the mens steam room seems to be out or not working property often and the sauna isn’t hot enough to compensate

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★ 5

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★ 5

Very clean and centrally located with plenty of free parking

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★ 5

Best training director ever!!!
Awesome pt team!!
Free conditioner shampoo and body wash jacuzzi sauna steam room
Most esporta are dirty but this one is super super clean

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★ 4

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★ 5

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★ 5

Welcoming staff! Very clean and had great equipment!

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★ 5

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★ 5

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★ 5

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