★ 1

Doors closed no information of why or when they will open. Website says open.

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★ 1

Place is now closed:(

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★ 5

My new favorite gym! I've tried and even worked at gyms in the area and this has been my favorite! So much great equipment and space to do workouts. ai really appreciate the large stretch room.

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★ 4

They have a free water fountain and weights. The price per month is decent. Thats about all the positives as of recent. I have been coming here for at least 10 years and you can definitely see the deterioration. A third of the treadmills are broken or incline doesn’t work, has broken equipment scattered around with little to no promise of being fixed. Knobs are missing on different machines making it a hassle to add 5 or 10 lb increments. People leave equipment left around without returning it back to where it belongs. Spray bottles are becoming more scarce to find. I really enjoy that this place is 24 hours now but I am not a big fan of how it is looking lately

Edit: It seems that there have been some major improvements with the quality of the machines, staffing, and general cleanliness. Pads on some machines have been replaced and there has been a genuine effort to make improvements. I love this gym as I have been coming for a long time and I am glad to see that there is some love being put into it again.

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★ 5

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★ 1

Went to get a membership and no one was even at the front desk…

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★ 4

I've recently joined. I used to go here when it was charter and I loved it. Now it somehow seems darker and the staff are much less friendly/outgoing. It's a decent price still, and they have all the right equipment, the vibe just seems off somehow. On the upside, it's much less busy now so there's no waiting for equipment! Charter employees also asked if I needed any help or had any equipment questions when I joined there. I'll continue to go, I think, I just won't expect a smile and a hello when I walk in. Considering switching to the ymca though.

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★ 5

W place

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★ 4

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★ 5

Best priced gym in the area for general fitness. I've explored all other gyms in the Dekalb Sycamore area and as a fitness competitor Marathon gets the job done. They're a couple good pieces of equipment away from being a complete package. A few more sets of dumbbells and a hack squat (which apparently nobody in Dekalb or Sycamore has) and this will be the best gym at the best price in town!

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★ 5

Equipment needs parts replaced but overall great place to work out at

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★ 5

I started lifting here 12 years ago and I've never looked back. This place has so many extremely useful pieces of equipment that a lot of other gyms don't have. It had enough to get me in good enough shape to compete in bodybuilding shows and actually belong up on the stage. Also, the prices are really fair. No matter what changes here, I still see some of the same, great faces I've been seeing for years. I just visited again and worked out here for that time. I'll do the same whenever I'm back. I love this gym.

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★ 3

Been a member since the Cardinal fitness days. So 20 yrs plus. I'm very disappointed in how the place is becoming. I heard many complaints this morning. No clean towels. No Paper towels. Dirty floors. Equipment not being returned. If you want this business to stay open , I would maybe start with keeping the place clean.

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★ 5

Great place, plenty of options. New owner and hopeful for the future!

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★ 1

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★ 4

They changed their staff... We'll have to see how that works out.

Stay tuned.

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★ 1

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★ 5

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★ 5

Nice size gym with everything one would need. Friendly staff, clean, lots of space, solid equipment, great rate and no commitment

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★ 5

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★ 5

My favorite gym

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★ 5

While I was on vacation with my family. Had a great time and even more with the assistants of Shawn to keep my wife and I active during our stay. Thank you Shawn for making it possible and working with us. Keep on smiling! It gave us a warm-welcoming to Marathon Fitness!

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★ 5

I am in town for a few days and was looking for a place to lift and get my cardio in, and “stumbled” onto Marathon Fitness while looking through gyms in close proximity to where I was staying. I walked in and met Steve at the front desk, who was very friendly and seemed to actually care that I was here from out of town and still needing to get my workout in. Very reasonable daily rates and the facility is clean with plenty of variety of machine weights, free weights and cardio equipment. Highly recommend if you’re ever accidentally in Sycamore like myself, and especially if you live here.

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★ 5

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★ 5

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★ 5

Love this gym. Great value and atmosphere!

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★ 5

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★ 1

If you don’t believe me, sign up for this gym and experience how horrible it is for yourself! PLEASE STAY AWAY FROM THIS GYM. Their manager is an absolute JOKE and his name his Steven. They’ve had signs up exchanging personal training for 5 star reviews and there was a fault by their billing company that I had to dispute with my bank after two months of calling them to get it reversed. I started calling in December and it still wasn’t resolved in February, so I to dispute with my bank. Then somehow they managed to have that reversed and now I have to pay for something that I was told was a fault.

These people are an absolute joke. Take your business to planet fitness, or at least somewhere that has their stuff together.

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★ 5

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★ 5

Nice team, great gym

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★ 5

Very clean, and we'll managed. Great place to get and stay fit and healthy!

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★ 5

New ownership has really improved the facility from cleanliness, organization, communication and amenities. With so many options and friendly staff, hands down the best gym in the Sycamore area.

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★ 1

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★ 5

Great staff. Clean facility. New owner updating equipment. Very pleased.

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★ 4

The staff is very helpful and friendly.
The exercise equipment has been kept disinfected during the pandemic.
The treadmills are a little dated but they serve their purpose.

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★ 5

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★ 5

Brian is very helpful. Very professional and has alot of knowledge on fun facts about working out!

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★ 1

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★ 5

Great Gym. Helpful staff, good place to get started 👍🏼

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★ 5

Well maintained, clean, comfortable mix of attendees. Like the 24/7 option.

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★ 5

Very quaint. I love this place and the prices are very good.

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★ 5

I visited this fitness center for the first time about a month ago. The staff was very helpful in getting me all set up with a profile and a key fob. I declined a quick tour since I wanted to check the place out on my own. There is a locker area/shower area and plenty of free weights and machines. Overall, it's a very good place for a quick workout.

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★ 5

Charter is a great gym, great price for all the equipment you need, and usually no wait time for the machines you want. Also, the staff is very helpful, and friendly!

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★ 5

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★ 5

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★ 5

Great equipment and great staff.

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★ 5

Clean gym. Friendly staff. Super affordable.

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★ 5

I have been going to charter fitness for years now and it is my go to place for a comfortable workout environment. The manager and training staff are very helpful and friendly. Highly recommend!

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★ 5

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★ 5

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★ 5

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★ 5

VERY CLEAN gym with up-to-date equipment and great free weights. Awesome environment from the moment you walk in the door; very welcoming gym with a well mannered and courteous staff.

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★ 4

I have just started working out at Charter Fitness and so far it has done everything for me I wanted and more. Not only do they have great equipment, employees, and hours, but they also have a great environment to better yourself. Would definitely recommend giving it a shot

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★ 5

Great gym! Friendly staff, plenty of equipment, and usually not too busy!

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★ 5

Friendly staff. Facility is small, but maintenance is kept up with and always clean.

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★ 5

I’ve been working out here since 2017. I enjoy coming here! It has a great atmosphere and the staff is very kind. This facility continues to make updates and are always looking for ways to help you get the most out of your workout!

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★ 4

Friendly, clean environment with lots of equipment and great pricing for memberships

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★ 5

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★ 5

Amazing gym I’ve been coming since 2014!

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★ 5

Hands down the cleanest floors I've ever seen

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★ 5

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★ 5

I really enjoy Charter fitness because although being a smaller gym, there is a lot of equipment to make any type of workout possible. I also like that I never feel like it’s over crowded or that I have to wait too long to get something done. I’ve been to bigger gyms and the weight rooms are always super packed at all times. Charter also has a lot of great cardio equipment and the gym is always very clean with easy accessibility. Thanks to the team at Charter manager Dom, Brian Sean and Victoria!

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★ 5

I was a little apprehensive about coming back to Charter because I had been a member before and just stopped going to the gym (as some of us tend to do). When I came in to renew my membership, I was treated very well as if I had never left. I noticed the gym expanded a bit and looked before than it did before. I am happy I came back!!!

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★ 5

I have been coming to this gym for over ten years, and have grown to love it more over time. The staff is wonderful, always making you feel comfortable. They also are always available to assist you with questions regarding workouts, machines etc. This gym is HOME!!!! SPECIAL SHOUTOUT TO DOM, BRIAN, SEAN!!!

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★ 5

Same equipment and cheaper compared to Anytime Fitness. Around the same price and usually less crowded compared to Planet Fitness.

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★ 5

Great hospitality and environment, very energetic and helpful. Trainers and general manager Dom are always there for questions and assistance with training and form. If you’re looking to improve your lifestyle go to Charter Fitness period.

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★ 1

When I first started going there it was great. My daughter who is 13 years old and I went to a Core class with a manager (Dom) as the trainer for the class and that was 2 days ago and we are both suffering from back problems. During the class, he was not making sure our form was correct. He was wanted us to keep pushing and not paying attention to us in the class that were really struggling. At the end of the class I was walking out of there in tears.

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★ 1

I tried to send a message and was not able. My husband and I have been members since Cardinal. Life happened and we were not able to get to gym but maintained our membership because of our $10 memberships. Wow, were we surprised when we realized you increased the monthly fee to $15 beginning with our June payment without any notification. That is not a good thing. It does not make us want to come back.

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★ 5

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★ 5

Charter fitness is a great place to work out! The facility is clean and it is typically not too crowded. There is a wide variety of equipment available for use. Additionally, the staff is friendly, helpful, and accommodating. The other people at the gym are typically friendly as well. I recommend this place!

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★ 5

I have been coming to charter fitness now for about 2 years now. I've watched them grow into the right direction. I enjoy the new look of the gym. Being under new management Dom and Steve have done a great job. I look forward to see what's coming next. Great job.

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★ 5

Very friendly atmosphere, new GM has made a lot of nice improvements. Staff is very nice and knowledgeable.

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★ 5

I’ve been coming to Charter for a couple years now. The new general manager has a done a great job updating the gym. Every time I’m in working out someone is cleaning the equipment and putting out fresh clean towels. They have added a bunch of classes so there is something for everyone’s fitness needs.

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★ 5

I am 71 years old and have been a member of this Charter Fitness for over five years. In that time I have consistently taken a HIIT class, used the machines after instructions from a a trainer, and used the treadmill with the results being a loss of 55# and counting, no longer using several major medications, and greatly improved stamina. In the past five months there has been a new manager, Dominik, who has made many improvements in the physical appearance, hospitality, and atmosphere of the gym. This is a good place to get and stay in good health.

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★ 5

I just moved back to town and was on the fence about rejoining. I went to take a look and was surprised to see so much change! Machines were reorder to maximize space for more equipment, the walls were painted and that drinking fountain had been replaced! Dom and his crew have really done a great job!

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★ 5

I’ve been going to Charter Fitness, Sycamore, for two years now. Dom, Steve, and the rest of the staff are supportive and encouraging of fitness goals! I highly recommend cfit Sycamore to anyone!!

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★ 5

I have been coming to charter on/off for a couple years now. I will say, the new manager has done a absolutely great job giving the gym a makeover. It's much cleaner, the new layout rocks and the free weight section is the best! Whenever I have no idea what I am doing with a machine, Dom and Steve are always there to answer my questions and give me advice. The staff is very friendly and always willing to help. The atmosphere there is always positive, and has fun music playing. Charter in sycamore is by far one of my favorite places to be! Great job guys!

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★ 5

The employees here are A+ Staff! The members are so sweet and inviting and the gym is big.

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★ 4

Love the team training. Their fitness pros always trying to improve. Steve & Don always greet me with a smile.

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★ 5

Great fitness professionals and workout programs.

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★ 5

They have new management, open 24/7 now, I have never had a problem with staff, they are helpful and outgoing. I've been going here for almost a year and no complaints. They had Saturdays open to the public at 10am for workouts outside and let me tell you, those workouts are no joke. I also went here years ago and had to cancel because I moved to Chicago and had no problems canceling. I love my gym!

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★ 4

Feels like a community in the gym, slightly smaller than most gyms though. Annoyed they upped the price to $15 after I been a member for nearly 3 years. They have a good mixture of free weights and machines, also.

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★ 5

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★ 5

Superb employees. Staff is very friendly and always willing to help. I have been training with multiple trainers at charter and each is talented and helped me to improve in different ways. Currently working with Kenny whose workouts regularly kick me into high gear and push me past my mental blocks. Highly recommend joining this gym.

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★ 5

Love Love Love this place! The personal training experience here has been.amazing and the staff is friendly and knowledgeable. I highly recommend.

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★ 5

Charter fitness is a amazing gym , its big and has many things to work out with inside of the gym , the staff are super helpful and amazing! It’s super cheap and every one is super friendly and nice!

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★ 5

What a difference. New management that has been and continues to make changes for the best. It looks and smells clean, equipment set up is very accessible, the staff is very friendly and knowledgeable, and plus its 24/7 now!! Fun team classes, free summer workout programs, I could go on and on about the improvement of Charter Fitness. Yes, this is what a gym should be like, keep up the great work Charter.

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★ 5

Started my membership a little over 2 years ago and Absolutely happy with this place. Friendly staff, clean equipment and it has everything I need to further my healthy lifestyle. Exactly what a GYM is suppose to be like.

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★ 1

I ended up cancelling my membership to this gym. The place was absolutely disgusting. The equipment clearly was never cleaned. The place also has a foul odor when you walk in. I felt none of the staff was friendly and when the gym was slow they tend to just stare at you as you work out.

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★ 1

The gym itself is fine, but there are some shady practices here. I used to be a member at Charter, and I canceled my membership after my year contract was up. At the same time, I had canceled the credit card my fees were being taken out of. 6 months of thinking everything was fine, and all of a sudden I'm getting calls from debt collectors. They had been continuing to try and charge my card and were saying I owed them for those 6 months plus late fees which totaled over $300. Even after speaking with a manager, I was still screwed over. I will never sign up for this gym again.

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★ 1

Gym is great. But they took away free guest privileges & u have to pay $5 in order for them to go in. Their times for having your guest there also changed. Truly sucks because i really liked all the good vibes this gym.

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★ 2

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★ 1

My husband was at this gym, submitted multiple written requests to cancel after relocating, and they continued to charge us $40.00 a month, even after calling the So-called manager “Steven,” and explaining our situation. We had to report it as fraud with our bank and to the Better Business Bureau.

If you live in DeKalb, I recommend a YMCA membership, or going through the University gym so you’re not entrapped by a company who is managed by so disgracefully.

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★ 1

was never told that you could t cancel your membership without a cancellation fee before 12 months. not only that but you can’t down grade you can only upgrade within your contract. i’ve heard of this happening MULTIPLE times. would not recommend.

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★ 5

Been going there for about a year now. Had it's bad time with management being a bit lazy and having things not in the best shape or condition. But the new manager seems like a cool guy and he always helps whenever I have questions about certain exercises. Which I am also certain I'm doing wrong most of the time. Like the re-arrangement of the machines although have to go on a small quest to find what I need. Also we want to points back!

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★ 5

Good gym that is well laid out for it’s small footprint.

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★ 1

Over packed with equipment, dirty and the studio carpet as I've been told by staff has never been shampooed. Its the kind of gym that the staff talks about clients and I have heard this first hand over the last 1.5 years. The water in the fountain is warm and the roof leaks. We no longer have any use for this gym as it allows staff to be rude to clients. We keep your lights on and you will learn to respect members.

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★ 4

Good equipment and low prices

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★ 4

Best in town for sure

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★ 5

Great gym. Friendly staff. Always willing to help. Clean gym with great equipment

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★ 5

Clean facility, friendly employees, knowledgeable trainers, and has the equipment you need to get things done. You can’t beat this place for the prices they provide.

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★ 5

So I think I should start with the costumer service. 1- when I experience problem with lifting weights not only do the employees spot me they also give me directions on my form which helps me in the long run. 2- there have been days that I find myself on a broken treadmill so I inform the staff and the next day it’s fixed. 3- the staff here keep the equipment clean. Courtney is a part time manager and is vary helpful. They offer classes with a personal trainer if you don’t know what you are doing. Overall I feel comfortable working out at charter fitness.

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★ 5

I’ve been attending Charter fitness for the past 7 years now. This place is incredible! Fully equipped with everything you need to help you better your physical and mental health. The simplicity of this place is what makes it beautiful. I’ve been to many gyms around the area and none compare to this one. If you’re looking for a safe, healthy, happy environment full of incredible staff and knowledgeable trainers this is your place!

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★ 5

Best gym in town for the money. Good amount free weights, machines, and cardio equipment. Membership is next to nothing!! Staff super helpful.

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★ 5

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★ 5

I absolutely love Charter Fitness! I've been to many other gyms in the DeKalb/Sycamore location and by far this gym is the BEST. Not only do they have the CHEAPEST memberships ($10/$20 a month) and Personal Training options, they have amazing and caring Personal Trainers and staff members. The facility also just got a variety of new cardio equipment. Definitely a gym to check out!

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★ 3

Place has been starting to go downhill. Half the treadmills are broken, theyre missing a lot of the cable handles and bars they used to have. Smelly sometimes too. Ive been coming here for years, probably looking to switch memberships to somewhere else. Other than that they have good enough equipment to get in a workout and are super cheap. Also great hours as well

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★ 5

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★ 5

I am a new member and so far, I am thrilled. The facility and the locker rooms are clean. I never have to wait for a machine, or a shower. But I think the best thing about this gym is the staff. EMILY who works the front desk has been so kind and supportive. She is huge asset and has made me feel much more comfortable and helped me whenever I have asked.

If you are reading these reviews and you see some negative ones, remember, the membership to this gym is just $10 a month or $20 with unlimited classes. I am not sure what level of support people expect with that sort of fee structure, but I am very happy with the help I have gotten whenever I have asked for it.

Fantastic bargain for the price, great staff, clean space with lots of machines. Well worth the money.

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★ 4

Very nice people

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★ 4

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★ 5

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★ 1

Not a huge fan of this facility. Didn’t have adequate locker rooms for the amount of people who workout. There are a bunch of hidden fees if you cancel your subscription early. I’d find somewhere else to workout if possible.

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★ 5

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★ 5

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★ 3

Friendly staff, great for just a workout, equipment could use updating

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★ 1

Here and its ridiculous how cold it is. Staff can't adjust heat, mgr not working so you have to train in freezing conditions!!!

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★ 1

They scammed me as well. They were sucking money out of my account a year after I went in and stopped my membership. Even though I was clearly not using it any longer. It's company policy to re-up your membership. Each year. Just to pull a few more bucks in on unused accounts. So think twice about joining. They have no scruples. And hide behind their" Policies" as an excuse to bilk you.

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★ 1

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★ 5

Nice place to workout if you are in the area

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★ 5

The best...

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★ 4

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★ 5

Great place to workout, friendly people at the desk.

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★ 4

Not crowded...good place for a quick workout..not a pickup place

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★ 5

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★ 4

Great atmosphere especially for seniors

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★ 4

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★ 5

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★ 1

UPDATE: My boyfriend was deadlifting 420 lbs and one of the employees came and told him to quit slamming the weights. Ummmm... 420 LBS!!!! On top of that he did 3 sets of 4 reps. He wasn't intentionally slamming it. He was forced to put yoga mats under it and it totally messed up his form and caused him to pull muscles. The weight were 1-2 inches elevated and this threw off everything. Ummmm... The rubber floor is there to prevent damage and now their yoga mats are getting ruined. Seriously don't waste your time here. If you want to train to be an athlete they will stand in your way. Oh I almost forgot all of their lifting bars are dirty, make your hands smell, and slippery. Their equipment is not safe. OLD REVIEW: Unfortunately I used to think this was a great place. It is hard to find equipment (treadmills in particular) that works properly. I have video proof of this. They do not even seem to use basic maintenance. My boyfriend brought some expensive lifting equipment with him and did not want it to leave his sight. The staff gave him a hard time about him keeping it with him even though it was well out of people's way. My boyfriend hates the place and I myself very unhappy with the way things are done there.

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★ 4

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★ 2

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★ 5

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★ 5

The employee's are very nice and helpful.

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★ 4

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★ 5

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★ 5

Cheap and gets the job done

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★ 5

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★ 3

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★ 3

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★ 4

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★ 5

Great staff, friendly people

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★ 4

Nice for the price. Old equipment, no WiFi, sometimes crowded, but only $10 a month.

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★ 1

this place is an absolute joke you will regret this membership awful management

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★ 1

Garbage! Was lied to and scammed .Forget this place. Just read the reviews and move on.

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★ 5

I was in need of a gym to use off the road driving into sycamore for upstage. It was perfect find. Good clean new gym. Helpful hosts. Cheap rates for its size and equipment.

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★ 1

Sign up for 5 day free trial with my son but was refused to use the health club because my son did not have a valid id. What a joke -20 stars

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★ 5

One of the best gyms in the DeKalb-Sycamore area. Worked out here for about 3 years during graduate school before moving out of state. The gym & locker rooms were always clean, the staff (although ever-changing) was always friendly and for the most part fitness oriented, and the 'regular' gym goers were always extremely helpful and willing to help people out.

I had no issues canceling my membership when it was time for me to move. I wanted to workout until I moved on May 19th, so I was charged the monthly fee on May 17th, which covered me to workout there until June 16th even though I wouldn't be there. This is standard practice for virtually every gym in existence. It was only $10, so it's not a big deal anyways.

I would definitely recommend Charter Fitness to anyone that's looking for a gym that has a nice 'family' type feel - which is evidenced by how friendly all the 'regular' gym goers are.

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★ 1

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★ 1

The management is absolute joke and by far some of the worst people I've dealt in regards to fitness industry. The so called "Month to month option " is even bigger joke. I'm only going to be living in the area for a few more months and was simply looking for 2nd gym go join do go there location. I asked about doing a 3 month membership but instead they wanted me to sign up for a full year. If they actually had more locations it would make sense but they have no real presence outside of Chicagoland area. So my options were $55 a month for 3 months or pay for full year and deal with a $65 cancellation fee. I'm sorry not going to happen.

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★ 5

I signed up for a really affordable gym & they may not serve me ice water with lemon slices like at the spa but my personal trainer Tori is the best & the facility is clean & the locker room is good sized, yes, there are hoops to jump through when you quit but they are all explained in the original paperwork you signed. And no, you don't get actual paper paperwork. Save a tree! I like it that everything is electronic. And I can't be too worried about quitting. Right now I'm just enjoying going to this gym too much to worry about quitting! It gets busy but you never have to wait for a machine to get open. Nice people too.

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★ 1

management is very rude. do not sign up here. i promise you will regret it.

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★ 5

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★ 1

This place is Dirty. The staff is not friendly. God forbid you want to cancel your membership. I cancelled my membership, only to be charged 2 MORE MONTHS on my credit card even when I was told I would not be. When I called to have the charges reversed, the manager did nothing but refuse to assist me and referenced the agreement I signed which stated nothing of what was done or what he was telling me. Do not sign up, you will regret it.

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