★ 4

Great gym and I would still go there if they offer month to month contracts. Otherwise one year is a long period and that’s why I didn’t renew it.

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★ 5

Great club, extremely clean!

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★ 5

A place to relax! Great place

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★ 5

To the Amazing Midtown Willowbrook Tennis Coaches,
I’d like to start by saying I had never played tennis before—but something about the ad for Spring TNT caught my attention. I’m so glad it did!
Coach Pete was incredible from day one, even though I missed half the classes. His kindness and encouragement made such an impression that I immediately signed up for the summer group classes. That’s when I met Coach Mana—also fantastic!
I had to make up a class and ended up in Coach Jim’s session... wow! I had so much fun that I signed up for his class too. He’s been such an inspiration—without even trying. As the summer went on, I noticed how much weight Coach Jim had lost, and that motivated me even more. I’ve now lost 25 pounds!
My journey didn’t stop there. My husband saw the changes and joined the club too. Now we’re both signed up for the next Fall TNT class with Coach Pete!
Each coach has left a lasting impression on me, and I’m so grateful for the positive impact you’ve all had on my health, mindset, and overall lifestyle.
Thank you, Midtown Willowbrook Tennis coaches—you’ve changed my life in the best way!

Source: Google

★ 5

Great club, very clean, with all the amenities you need and tons of offerings including tennis and aerobics. Definitely worth the value! Jose was very professional when he signed up my wife and her best friend. Gave us a phenomenal tour and overall satisfactory experience. 10/10 Highly recommend Jose if you’re thinking about signing up — he made the whole process smooth and enjoyable. Perfect timing right before the holidays.

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★ 5

Midtown provides everything you need to make your fitness goals a success. Free group training classes taught by top instructors and staff that make you feel at home. The amenities are top tier.

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★ 5

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★ 5

Great equipment, lots of different classes options. Instructors are highly qualified, Melissa , Derek, Kathy, Amy, Monica, Allison and others.

Check out their 5.45 morning classes run by Kim. One of the best morning groups - supportive and challenging.

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★ 5

I have been going to Midtown for about a year and a half now and all I can say is everything about this gym is great. The trainers are extremely kind, helpful, and passionate, especially Joey and Jay, while the manager is professional and does a great job at maintaining everything about the gym. Angel and his wife who clean do a fantastic job at keeping the place in tip top shape, and the gym is all around a great place to go to. 10/10

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★ 5

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★ 5

I love Midtown! The club is clean and they’re super friendly. They offer yoga, pilates, spinning, zumba and other fun classes. There’s also an option for child care.

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★ 5

It was crazy good y'all should definitely go

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★ 5

It's a warm and friendly place to go and work out. The reasonably priced facility is incredibly clean, and the hardworking staff assures that it stays that way. They have a variety of amenities that can easily accommodate a wide range of people with varied skill sets. The café is an extra bonus.

Source: Google

★ 1

This is supposed to be a good gym, however my my boyfriend got his shoes stolen here, I've heard many stories about the same thing happening to others..

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★ 5

I switched from FFC to Midtown about a year ago and love it!! All the equipment is nice and the gym overall is super clean.

The staff rocks!! Trainers are very welcoming and energetic. Jose hooked me up with my membership & is super helpful. If you are looking for membership ask for him. Stop thinking about it, get started!!!!

Source: Google

★ 5

Midtown Willowbrook is the place to be!!!!
I love me some clean amenities like Sauna, Steam & Whirl Pool. This place surpasses all other clubs in the area. If you’re considering membership ask for Jose Gonzalez. Unbelievable place with tons of value for what you get!!!!

Source: Google

★ 5

Midtown Willowbrook is a gorgeous club! Has a lot of amenities, alongside they have a beautiful swimming pool and a lounge to relax in. I would highly recommend coming here and asking for José💪🏽, he’s a kind and generous person at this location :) would come again !!

Source: Google

★ 5

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★ 5

Midtown has been a lifesaver for me. The club is very clean with modern equipment & recent renovation. The classes and instructors are the best! I just show up to a class when it's convenient for me & get an excellent workout. The instructors all know me by name.
My personal trainer, Nicole Freeman, checks in with me almost daily to make sure I'm making strides towards my goals. And it's working 💪 I got 2nd place in the Midtown Challenge last week (for my division). Thanks Nicole! In the last year, I lost 40 Lbs of fat, quit smoking, and reshaped my body completely. Now I actually like looking in the mirror.

I take nearly 80 classes a month, all included free with membership. Combine that with the free personal trainer sessions & regular free social events - it's a great deal. Join Midtown today, dive in head 1st, do what your teachers & trainers tell you, and conquer your life.

UPDATE: it's been over a year since my review & I'm still crushing goals at Midtown. Nicole F has moved on, but Midtown has many excellent trainers ready to help you get moving. I did the Midtown Challenge again this year & had a blast!

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★ 1

Beware of one year contract!

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★ 5

So I have had a very great experience with Midtown thus far.

My husband and I signed up earlier this month, and we have been in every single day since.

Everything is clean, the people are extremely nice, and it is very much a family friendly atmosphere, I cannot wait to try everything at the café. They have both a dry sauna and a steam room, most places only have one or the other. The pool and hot tub are cleaner than any other gym I have been to, and there is never a shortage of towels.

When we first came in, Erhan was the first person we spoke with. He showed us around, explained the classes, and gave us a run down on how everything worked. He seemed to be passionate about what he does and for the gym itself. Every employee seems to have this same enthusiasm, which is a relief after spending time at other gyms.

I feel very lucky to have walked into this place and am looking forward to seeing where this journey takes us.

Source: Google

★ 1

Disappointed that As a long-time member, I've always appreciated the complimentary coffee as a small valuable perk. the health club has started charging for coffee. this change feels like a step back from your members.

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★ 5

Best place to go if you want a clean, friendly health club. No lines for any equipment that I have ever witnessed. Jose goes above and beyond in any area we have needed any help with.

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★ 5

Cleanest gym with a lot of amenities. Jose is super helpful and one of the reasons I joined the club!

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★ 5

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★ 5

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★ 5

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★ 5

I really miss this gym. This was my gym for seven years but I had to move away recently. Everyone who worked here was amazing. But I have to give a special shout out to Tina. She’s very nice, personable and always very helpful.

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★ 5

I just moved to the area from Hoffman Estates and have been going through the hassle and headache of finding a new gym to become a part of. Jose has been a huge help in making this decision and has been very inviting and professional since the moment I meant him. If you’re new and considering singing up definitely take a tour with Jose first!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Awesome facilities. Definitely beats Equinox.

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★ 5

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★ 5

I love coming to this location. The staff makes you feel like family. The place is always clean and they are always stocked with everything you need! Keep it up, Midtown!

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★ 5

Such an incredible club with amazing staff!

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★ 5

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★ 1

Nowhere does it list pricing online without giving them all of your info, called to ask about pricing where the next club associate is an immediate voicemail asking you to leave all of your information lmao, can't even have someone pick up the phone? Even crappy CFX answers with a human when I call and it's at least possible to talk to one. I won't be joining anytime soon 🙄🏋️

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★ 5

I had a fantastic experience at Midtown Athletic Club, thanks to Paola! She gave my family and me a detailed tour and was incredibly patient, answering all of our questions with care. Her bilingual skills made the process smooth and comfortable for us, and she went above and beyond to ensure we felt welcomed. If you're thinking of joining Midtown, I highly recommend asking for Paola – her professionalism and friendly demeanor made all the difference!

Source: Google

★ 5

We've been a member here for close to a year now. It's absolutely fantastic - thank you so much ERHAN for introducing us to the Midtown family and keeping up the support throughout!! Unlike most other gyms in the neighborhood, it has a very boutique feel and it's definitely not crowded so you get to enjoy the state-of-the art facilities as much as you want. I wasn't working out regularly before this, but somehow I got addicted to the pilates amped, yoga, and barre classes with MELISA & DEREK! Coupling that with ALISON's amazing bodypump and body attack workouts, and voila! Also did the tennis-in-no-time program with the wonderful coach PETE who also made my daughter adore playing tennis at age 6!! And so many other wonderful instructors I have missed here - thank you thank you thank you for making Midtown our second home!

PS: Shout out to our wonderful TINA who is constantly working towards bettering this community & facility and greeting us with a warm smile every time we're there!

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★ 5

I had an exceptional experience with Paola Q. She’s professional, knowledgeable, and incredibly helpful. She took the time to answer my questions and provided honest and insightful recommendations. She went above and beyond to address my needs.
Thank you Paola for the top notch service.

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★ 5

I recently visited the Willowbrook club and Paola was very helpful and professional, she explained everything and gave me a tour of the club. The amount of classes available is insane and the hours are very flexible.

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★ 1

DO NOT GO THERE. They will lure you in, promising credits, and other lies, and than stop answering your calls and texts once you sign the agreement. Also, promised credit that can be used towards kids swimming classes and than of course front desk said NO, YOU CAN NOT USE IT. Also they say they will give you credit if you show proof you left LIFE TIME, of course I WAS CHARGED and no credits were issued. Than I moved to Europe of course my agreement wasn't canceled based on that because they will find a way to keep charging you. DO NOT GO THERE, small outdated space for working out, no outdoor pool, bad service. Not all classes are included.

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★ 5

I recently visited Midtown Willowbrook and was thoroughly impressed with their customer service. The gym smelled great, and the tour was very detailed. Paola, who assisted me, was incredibly nice and professional. She had answers to all my questions and made the experience very enjoyable. I felt like I could really relate to her far as the gym, especially since she also takes classes at Midtown Gym and that’s one of the ways I’ll get moving and be involved in a group. This gym is the ultimate gym.

Paola's tour was very different from any other gym, like Lifetime Fitness. She made sure I understood that you pay for what you get, and that this gym is all about maintaining the highest standards. Overall, the experience was top-notch, and it's clear that this gym is more than just a place to work out—it's a lifestyle, in my opinion also, the gym-goers were all getting it done! Everyone!! You talk what you become. Ready to get started.

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★ 5

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★ 5

We love Midtown. We have a family pass and are very happy with it. Kid town staff are amazing with the kids. The kiddos get so excited to go. I love playing tennis here. The classes and coaches are amazing! It is pricey but worth every penny. The facility is very clean!

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★ 1

Times are not the best, and Brian didn't seem that enthuastic about the gym.

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★ 5

I absolutely love this gym! I was at lifetime for 10 years and switched to midtown because I wanted a more comfortable atmosphere, which it is. Midtown is filled with the most kindest employees, the members are friendly and the place is always spotless clean. Brian Cotten the membership advisor has gone above and beyond to make sure I am enjoying the gym, checked in with me first few weeks and always says hello to me when I’m there. Any time I had questions, he’s always available and very accommodating. The gym itself has everything you need, everything is always organized/cleaned off and it’s never too busy which is what I like the most. The gym is supposed to be your safe space, and they have done a wonderful job creating that for me. Thank you!

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★ 2

Be wary of the sales people. I am giving stars because the trainers and tennis pros I worked with were really awesome and helpful but I just can't spend extra money on top of the membership. I signed up in October 2023 after moving here for professional school from out of state. I wasn't sure if I would like it, or have time with my schedule, but I was persuaded (tough sell) under the assurance that if I didn't have time and didn't like it I would be able to cancel. At the end of the 2023 I was really sick and couldn't get to the gym, then this year I just can not make it worth it because of my schedule. It's on me for not getting that in writing; but be warned that this is an ANNUAL membership. There is no cancelling. When I tried to speak to the sales person, he denied that he made it appear this way. Since I am in a contract until this October 2024, I suggested that it would be worth it and would rectify this confusion if I was able to attend a boxing class at a different location not offered at this one but that wasn't possible. I'm honestly just not a fan of the type of group classes that are offered at my location and the ones I like are mostly during my class time. I was told they pretty much never get contacted about wanting to cancel; so I'm disappointed I was made to feel other than just because I don't like their gym. Hopefully I am in great shape come October!

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★ 5

Great place. Never too crowded. Clean locker room. Great tennis programs for the kids and for adults. Nice sauna, hot tub, and swimming pool. Nice showers. Plenty of other classes such as spin, Pilates, yoga. Personal trainers as well.

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★ 5

My favorite part about this gym is how well it’s maintained and how they make everything smell sooooooooo nice. I’m obsessed with the Eucalyptus they put in the wet sauna and the cold towels. The shower pressure is incredible. Their classes are so intense, and the classrooms are just really fun and gorgeous. The staff and trainers are also so friendly and accommodating. I can’t/won’t work out anywhere else!

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★ 5

Love everything about this club! Yes, it’s a bit pricey but what isn’t these days?! Great atmosphere, very clean, friendly staff, awesome group classes, cute comfortable cafe, never crowded…just a pleasant place to be. I have no complaints. Adding a basketball/volleyball court would be cool, but otherwise, 5 stars all the way!

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★ 1

Yikes, talk about going downhill..you would hope this organization had a higher level of integrity with its grossly inflated membership fees. Their GMs (constant turnover) and their questionable choices reflect a genuine lack of care for simple honesty, honoring their word or caring about their clients, its rather disturbing. Even documented commitments are not honored. Sadly, it’s no longer a Midtown family, today Midtown seems to prioritize greed and their ego. They don’t seem to care about what they used to, the people. And yet, they keep raising membership fees as though they aren’t outrageous enough. It’s too bad, it was once my happy place. Greed ruins a lot 🥲

I just received a notification Midtown is still unethically charging me. They were informed in written form to cancel and they did cancel my membership but still charging me. This organization lacks class and conducts business unethically. Disgusting.

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★ 5

Best gym I’ve ever been a part of. Book Joey for a training session. He does a great job of understanding your past physical history and will design a program based on your goals.

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★ 5

Nicole Freeman is the best instructor and trainer you’ve had in years. She is very in tune with her individual clients and listens to what their goals are

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★ 5

I recently joined Midtown and was paired with Jack as my personal trainer. He has been absolutely great and I would recommend him to anyone!! It had been awhile since I had been working out in a gym so I was a bit nervous, but he was extremely understanding, listened to my goals, and gave great advice and support to help in achieving them. He is also always willing to work with you regarding questions and scheduling. He has been absolutely wonderful! Jack is the best!

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★ 5

Ive been going to midtown for years now and it’s definitely the best gym I’ve been to. The facility and amenities are great and the staff is always friendly and helpful. The trainers are super personable and knowledgeable about fitness. Recently I have been training with Tim A. who is an excellent trainer. Tim has helped me to build a more challenging workout routine to reach my fitness goals. I’d highly recommend him to anyone looking for a good personal trainer!

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★ 5

Nicole is the type of trainer that won’t quit on you. She’s persistent! Great overall experience at Midtown.

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★ 5

I thought I knew how to effectively use a power plate, but Nicole’s guidance was as beneficial as chiropractic care and as therapeutic as a massage. Even with her shoes-off approach, I highly recommend her curated tutorial!

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★ 5

I’ve been training with Nicole for a year and really enjoy our sessions. She takes time to create thoughtful (and challenging) workouts while taking into consideration any obstacles. She takes her profession seriously and is extremely knowledgeable!

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★ 5

Jack was assigned as my Personal Trainer at the Midtown Athletic Club in Willowbrook. It had been a long time since I did any type of training and Jack took the time to explain everything we were doing, along with demonstrating the exercises, which was very helpful. Jack also took the time to learn about my background so he could develop an exercise program for me. I would definitely recommend Jack to someone looking for a trainer, due to his knowledge and experience.

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★ 5

My husband and I joined Midtown almost a year ago. The amenities are great, the class selection is fantastic, as are the instructors. I've also been training with Julie Cunningham—she is wonderful to work with. She creates customized workouts each week and has been great at helping me address my specific issues. Our weekly sessions help me stay motivated. Highly recommend!

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★ 5

Nicole Freeman leads two classes we love to attend. She makes rounds of strength & cardio in her class fun! And the Regeneration class with stretching, rollers, and tennis ball work is rejuvenating. Nicole has a caring demeanor and a fun sense of humor!

We also went to Monica's yoga class for the first time, which was great, especially the sound bath at the end.

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★ 5

Excelente

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★ 5

Nicole Freeman, a trainer and class instructor at Midtown, is awesome. I took her Gauntet and ReGen classes today and can't wait to get back next week for a repeat!

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★ 5

Julie Cunningham -
Very kind , caring and compassionate trainer with great insight . Her intervention has helped me to improve my physical strength and balance in a short period of time. I look forward to seek future training sessions for next several months.
Gopal Srinivasan

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★ 5

Midtown is great! I have worked out with Robb for over two years and would strongly recommend him.

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★ 5

Good facility, is well maintained. I primarily go here for personal training with Jack Grant. It has been great working with Jack, he is patient, helpful and amazing at what he does. He designs workouts specific to me to maximize and improve my fitness levels each week. He always goes above and beyond to help his clients.

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★ 5

Jack is very helpful and charming personality , helped my back and neck to get better.

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★ 5

Jack Grant is an excellent trainer. He listens to your concerns and come up with interesting and challenging workouts to address them. His knowledge is broad and he explains and educates what and why you’re doing a particular exercise. He is professional and very personable. I would recommend him to anyone.

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★ 5

Absolutely an amazing place, super clean, well maintained and a very knowledgeable staff offering great personal train and group fitness class.

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★ 5

Jack has been absolutely amazing to work with for personal training. The way he has been able to customize our workouts to help build strength for tennis, his positive attitude, and willingness to work around my schedule is awesome. I’d highly recommend!

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★ 5

Jack is such a fantastic trainer. He is incredibly knowledgeable about what my body needs and how to get there. His initial assessment made so much sense, and I feel confident about what he tells me I need to do. And he’s a really nice, pleasant guy on top of it!

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★ 5

Amazing facility! Incredibly clean! If you are looking for a personal trainer, Jack is the best!

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★ 5

Jack has been training both me and my two teenagers for the last few months. He is wonderful to work with and I highly recommend him! He is also great about tailoring exercises for each of us depending on our goals and prior injuries.

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★ 5

Tim Allegretti is an outstanding trainer. Compared with trainers I’ve worked with at other gyms, he has more experience in different techniques, and is more savvy in tailoring challenging, interesting and enjoyable exercises to help me reach my goals. I’m undoubtedly making more progress because of his expertise and encouragement. Now well into my second year with Tim, I can’t recommend him highly enough.

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★ 5

I have been a member at Midtown Willowbrook for almost two years. They have very good amenities, classes and trainers. Everyone is friendly and welcoming. I feel like part of family when I am there. I have worked with several good personal trainers, especially Tim A. Tim has done bodybuilding in the past and still keeps himself very fit. I wanted a trainer that "walks the walk", and Tim fits the bill. I learned some new techniques and saw improvements fairly quickly. He pushes you to do your best.
Overall, you won't be disappointed with Midtown Willowbrook or any of the staff.

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★ 1

I joined. Had an awesome training session that had a very weird and uncomfortable situation happen afterwards. Not a cool vibe at all and weirded me out. I reported the encounter, they called me, never really did anything about it, so I quit.

It stinks giving them a 1-star review especially because their trainer was awesome. But the fact that they allow this kind of behavior is well deserving of a 1-star review.

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★ 4

4 stars because there's always room for improvement (I'm talking to whoever chooses the music that plays over the PA). That said, I love Midtown, and so do my wife and 3 kids! Quality workout facility with a wide array of equipment to suit your specific needs, as well as a great selection of classes if that's your thing. The staff is always friendly and helpful, specifically the trainers. I've gotten some incredible feedback and free advice for my weight training routine from Nicole Freeman ✨️ as well as another trainer there named Ron. Nicole doesn't hesitate to take time out of her day to critique someone's form when needed to make sure that none of the members hurt themselves. She will also take the time to explain why she is making a certain suggestion to make sure that members understand the why behind said suggestion. If you frequent any gym, then
you know that this value cannot be understated. As someone that considers myself a well educated and experienced lifter, I need to know the why behind a recommended change or tweak to a movement or routine before i will consider implementing it, and I get that from the trainers at Midtown. I've been a member at a number of different gyms across the state, and none of them come close to the facility and service combination that Midtown offers. Well worth the membership fee.

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★ 5

I just want to share my experience with one of the fitness coaches there, Nicole Freeman. Without all the juicy details . . . I had a difficult birth with my second baby and I knew my recovery had to be very careful this time around so I wanted the help of a professional, and that is how I met Nicole! We have now been working together for a year. I love her philosophies about strength and she has taken so much care to not only help me become stronger but my mindset and personal outlook as well. I am so thankful that I have been able to work with her and I highly recommend her.

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★ 5

Recently joined Midtown and am thrilled! I’ve just gotten back to regular workouts and have found excellent energy and guidance from Nicole Freeman during her Ignite class! She inspires me with a curated playlist and guides with great verbal cues all the way through this yoga styled class. Would love to see Midtown add a full hour of pure yoga to Nicole’s schedule!

The club itself is a treat. Very clean throughout the facility and locker room. Well stocked providing for all my workout and post workout needs. All the staff from front desk to back room are helpful and welcoming.

I really enjoy coming here! Thanks Nicole and Midtown!

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★ 5

I’ve joined this club in spring of 2023 and have been training with Tim Allegretti for 6 months now. During that time I’ve made more progress in regards to muscle mass than I have in the last 5 years of working out by myself or at other nearby clubs (Orange Theory, etc…). Best decision I’ve ever made when it comes to personal fitness and development! Tim has been an amazing coach (being an ex body builder, brings decades of experience). All the coaches are great and listen to your goals, they will develop a program just for you. The facility is very well maintained and kept clean. Towels and wipes are plenty available. Group classes are fun and challenging. Multiple squat racks and fairly large weight room means you’ll likely never have to wait for equipment to be available.

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★ 5

Great gym especially if you’re training with Nicole Freeman she is so super cool And so good at training

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★ 5

This review is specifically about an employee, not the club itself. I am so very thankful to have found Nicole Freeman at Midtown! She is an amazing trainer and truly the main reason I am still a member.

Nicole is extremely good at her job and brings a professional and educational experience to every session. It has really changed my life and I am very grateful to have her train me.

I would recommend anyone looking for training to look no further than Nicole.

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★ 4

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★ 1

This gym is going downhill. They apparently no longer clean gym equipment after patrons. Used to be they would put a cone by your piece of equipment like exercise bike or treadmill when you were using it. Then someone would clean it afterward. As a patron, you knew to avoid equipment with a cone until it was cleaned. Now you have no idea if equipment is even cleaned during the day unless you physically watch a gymgoer clean it right after they are done. Also they hiked the cafe prices so much that you rarely even see members bother getting something at the cafe. A smoothie went from 8$ to now over 10? Sorry but that’s above inflation and basically a moneygrab. My guess is its backfiring because I rarely see people queuing for the cafe. Membership prices and basically all the incidentals also went up despite the above mentioned problems. They charge variable pricing on tennis courts as well despite the fact that the courts are often empty at many hours of the day. The back stretching area is often being cleaned in the evening and then they often turn the lights off in the area, making the late gym crew feel unwelcome there. Do I really need to turn on the lights to an area during business hours when I’m paying you this much money? This place used to have an upscale luxe feel to it. Now it seems to have used car dealership vibes, trying to squeeze every last dollar out of you while giving you less for it. Sad.

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★ 2

midtown is a wonderful gym box. The gym experience, however is greatly diminished by the music that is pumped in from the parking lot, locker room, basement and general fitness area. There is no escape from cacophony of sounds that bleed in everywhere.

Local gym management blames the sound machine on corporate. If you join the gym and care about noise, do yourself a favor and purchase noise cancelling headphones. I’ve decided to look elsewhere.

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★ 5

Lovely atheletic club. kind staff. clean facilities and bathrooms.

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★ 5

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★ 5

Small gym with great people who want you to be your best!

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★ 5

Besides having an incredible class schedule and awesome instructors, the place is spotless. Also, a shout out for Jessica of the kitchen staff .stWhecomplimented her on the protein power balls, she

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★ 5

Love this place! Everyone is humble and friendly! They make you feel welcome!
When coming for a tour, ask for Erhan! So knowledgeable, friendly! Makes you feel where you belong!

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★ 4

Have been a member over 20 years. Like many features except hours are still shortened compared to pre pandemic hours. I think it is time to return to full longer later hours.

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★ 5

Were super inviting and great to work with! Awesome and flexible staff and very clean stuff!

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★ 5

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★ 3

Just would be nice if one could use the tennis part and not have to b a club member as well$$$$$

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★ 5

Everyone is friendly. I attend through athletico aquatic therapy.

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★ 1

WARNING: Do not give this place your information to get additional information and find out there rates !!

I’ve never set foot in this gym. However, I have been looking for a new local gym and came across this one online. I had to put in my contact information (phone number/email) to get additional information and rates. I was hesitant, but I did it. DO NOT DO THIS. A few hours later I started getting non-stop spam texts and phone calls. Since that day, I get around 20+ scam calls a day. I do not think this is a coincidence since this was the only place I gave my information to and now all the sudden this started happening. Do not trust them with your information they will sell it.

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★ 5

All the equipment and friendly people you need to be healthy

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★ 5

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★ 1

You've been warned by the other reviews!

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★ 5

Great club! Staff is very courteous and professional. Got to train a couple times with personal trainer Joey - awesome trainer! Machines and weights are top notch. I've only been to a few of their many classes offered - got a good workout while having fun. Still want to check out more from their offerings. Plus, place is very well maintained and clean everywhere. Lastly, I like it that the General Mgr. Mark B reaches out to club's members, requests feedback on experience, and actually makes efforts on fulfilling those comments received, when reasonably possible of course. Overall a 10 for 10! Thank you!

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★ 5

Great facilities. Everyone in the family can find something they enjoy doing here. I prefer group fitness classes while my family prefers the pool and free weights. Staff is professional and polite. People of all fitness experience levels can feel at home at this location.

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★ 1

Don’t go there. They want just your money and they charged your credit like scammers . If you want cancel your membership they will scam you again
Rude staff. Unprofessional and over priced

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

Great place for indoor tennis, and the fitness facility is excellent though maybe a little limited depending on what you're looking for. A little pricey, but it is very clean and there's a great sense of community here.

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★ 5

Excellent staff and cleaniness of club

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★ 5

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★ 5

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★ 5

Best and one of the cleanest club around. With friendly staff, fabulous teachers and group classes!

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★ 5

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★ 5

Love Midtown. Have never felt better.

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★ 5

Love this place so much. Everyone here is so friendly and helpful, I never feel like I'm just a body paying them. The gym is super clean and everyone does a really good job of cleaning their own machines, but staff marks machines that people are using in order to signal that they need to wipe it down. I feel so safe going in during covid.

Source: Google

★ 5

Source: Google

★ 5

The Midtown Athletic Club offers excellent health equipment use, physical activity classes, personal trainers, tennis activities, and swimming pool. The atmosphere is smaller and more personal than much larger club chains. The staff are professional and friendly and they have taken cleaning very seriously during the pandemic to keep members and staff safe. I have been a member for three years and highly recommend the club.

Source: Google

★ 5

Excellent club- great trainers, very clean and everyone is super friendly and professional

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★ 5

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★ 5

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★ 5

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★ 5

We love Midtown - a clean facility, a wide variety of classes included in membership, a great pool/whirlpool/sauna, and always friendly staff!

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★ 5

Fantastic staff

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★ 5

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★ 4

It's an excellent club I've been a member there for many years and I still go there thank you

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★ 5

The safety protocols that have been put in place are terrific. Members and staff are wiping down weight machines after each use, and when you use a cardio machine, staff place a cone near your machine to indicate it needs a thorough cleaning when you're done. Equipment is "socially distanced;" lockers in the locker room are too! You really feel like the club and staff are doing their part to keep members safe and club running.

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★ 5

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★ 5

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★ 5

A great club. Clean and friendly with a great variety of equipment.

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★ 5

The place is very clean. The equipment is in top shape. The instructors (included with membership) are the best.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Very stupid rules

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★ 1

They came up with new covid rules and regulations. Not cool at all.

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★ 5

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★ 5

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★ 3

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★ 4

Just got my husband a membership for his birthday and he loves it. He is very difficult to buy for and especially something such as a gym membership, but he has not stopped raving about the equipment, services, staff, really everything!! I might even join (maybe)..LOL!!!

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★ 1

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★ 4

Great gym and great staff. I have been a member for several years. In fact, I used to belong here when it was only a tennis club. If your looking for a great place to work out - this is it.

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★ 3

Has no food and drinks but still good tho

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★ 5

Midtown is the best facility I have ever been too! It is a triple threat, awesome equipment, fantastic programs and incredible staff. Everyone is so friendly and helpful. This is so much more than a club it’s a community. Highly recommend checking it out, taking classes, talking to the educated trainers and instructors, checking out the newly renovated pool and the awesome amenities!

Source: Google

★ 5

Midtown has been a great home away from home for our family. My wife and I have taken advantage of the classes, pool, workout facility, spa and cafe. Our daughter absolutely loves Kidtown and we enjoy the cleanliness of the facilities. The staff is excellent, friendly and helpful. We couldn't be happier to have found Midtown!

Source: Google

★ 5

Midtown is a wonderful club! It has been a great place for our family to play tennis and workout for over five years. We joined with Cathy K in member services, and she continues to this day to take good care of us. We enjoy all the classes that are offered. Our children love to play tennis and play games or do crafts in kidtown. The group classes are fun and well done, especially classes by Gabby, Mistie, and yoga and Pilates by Janelle and Kady. The staff is great and the club is well run.

Source: Google

★ 5

Midtown Willowbrook is a great gym! I have thoroughly enjoyed all it has to offer with great trainers, challenging classes, and friendly staff members who are always there to greet you with a smile! Cathy, in membership, is the reason I joined midtown 5 years ago and she continues to exceed expectations. She has made my experience a very positive one and has gone above and beyond by helping me set up small parties at the club and securing great donations for local charity events. My kids absolutely love going to kidtown and the staff back there are kind, patient, and fun- what more could you ask for?! I love starting my day at Midtown and feel lucky to have such a great gym in my neighborhood!

Source: Google

★ 5

Midtown is a great gym! I love all the different classes they offer. I am able to try something different everyday and it pushes me to workout in ways I wouldn’t have tried before. The staff is always accommodating. Cathy in member services, makes sure I am happy and comfortable. Caroline helping me with my my zone heart rate monitor. The front desk is always so pleasant. The lockers rooms are always perfectly clean. The instructors for the classes (Kim, Gabby, Kathy) make it so fun that you don’t realize the amazing workout you are getting!! Thank you Midtown! Keep up the good work!

Source: Google

★ 1

Although a wonderful gym and wonderful atmosphere, I rate it lowly because I have had nothing but problems with Midtown Willowbrook the two times I’ve tried to cancel my account. First time was because I was going to University elsewhere, the second because I was moving out of the country. They were only able ever to put it on medical hold - leaving no flexibility for those that don’t stay in Willowbrook their whole lives. When I was going to move out of the country but wanted to have the gym for the two months I was in town, Cathy agreed to write me a special deal so my account would be cancelled and it would be no problem. Unfortunately, once I came to cancel my account because I was moving to Asia, everyone else in the facility knew nothing about this deal and insisted I had to pay the full year’s fees. Upon coming to the agreement that I was to cancel and refused to pay when I had made such an agreement already, I thought everything was fine. I just got internet access and realized they have been charging me the membership every single month I’ve been gone so far, even though they also charged me the cancellation fees. I am furious with Midtown and their inability to keep their word and work with flexible schedules and, due to this, do not recommend them to anyone that doesn’t plan to live in Willowbrook area their whole lives.

Source: Google

★ 5

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★ 5

Great place

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★ 5

Midtown is a first class gym and worth every penny on the amenities alone! They have a variety of the latest gym equipment that is well maintained and impeccably clean. They have fruit infused ice water, fresh towels as well as toiletries in the locker room. All group classes are instructed by professional certified trainers that cater to all levels of athletic abilities...high intensity or modified exercises for less intensity... everyone is friendly and welcomed to experience any class included in the membership. (There is Physical therapy, rehabilitation, sports massage, a spa, personal training, a pool with aquatic endurance classes, family swim, tennis courts, 46 spin cycles and to change things up, they held a spin class outside! There are also fitness “events” throughout the year to challenge ones athletic ability in a friendly team atmosphere. After a hard work out, the Cafe offers healthy meals, snacks, and the BEST veggie protein shakes reasonably priced. This gym feels like a resort and 5 stars are well deserved!

Source: Google

★ 5

This club is truly the best I have ever been to! Clean, great people and has so many styles of fitness and fun for individuals, couples and family. I am so thankful to the ladies in their Childcare. My twins will be 3 in January and have learned so much from coming here. They talk more, interact well with kids and listen to adult direction. I am one happy mama! Having the option to take Bootybarre, voltage, yoga sculpt (they have 86 classes a week) or just relax in the café is what makes this my favorite place to be!

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★ 5

Love this Club! Staff is great!

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★ 5

Highly reccomend Midtown. Excellent staff and facilities!

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★ 5

Midtown Athletic Club is great! I would recommend it to anyone. Facility is so clean, it has so much to offer for all types of interests and the staff are so friendly. Thumbs up from me!

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★ 5

I love Midtown! I am able to get a great workout, enjoy some coffee or a smoothie in the cafe, and take a shower in the locker rooms all while my children are well cared for in the daycare.

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★ 5

Very clean, very friendly, and great trainers/classes. I love coming here!

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★ 5

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★ 5

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★ 5

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★ 5

Managers very customer focused. They make members feel welcome in every area - exercise, classes, locker, coffee area. Cleanliness a focus. Part of my day. Worth every penny.

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★ 4

The daycare staff is the best I have ever experienced. This is priceless.

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★ 5

Great Place, clean, state of art equipment only thing is shallow pool but overall thumbs up!

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★ 4

Enjoy it. Quiet comfortablr. Enjoy the lemom water

However i can not find any abdominal crunch machines in this place

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★ 5

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★ 1

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★ 1

I have been a member for over a year. For a 150$ a month I would not expect to find used tampons in the shower, machines not functioning for months, and cards expiring for no reason when your credit card was charged. Plus is full of older people with all sorts of health issues who leave their clothing on machines just cause they cannot bend etc., I would expect the staff to be more helpful towards the elderly and not just rely on the rest of the customers.

Source: Google

★ 2

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★ 1

I was intcerrigated negatively by the front desk about me being a guest and how arrived and planed to leave the club .. felt like I was being patronized and judged for my skin color. received multiple disgusting looks. At a point the lady was yelling at me telling me to get out and you aren't welcomed here and this was my first time here.

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★ 4

Awesome place. I am a member and I play tennis there, use the gym, even do pilates. Really large facilities, good courts, good gym, good instructors, good lessons. Very satisfied.

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★ 1

Stay away from these monsters, horrible people and service, all they want is your "contract money" and this suppose to be "health" club... They have no human feelings.... If I could leave -0 I would. Trash this place.

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★ 5

Love Midtown. Wonderful staff, pros, trainers and
It offers us everything. Love.pool classes and fact there are classes each day of the week. We are so lucky to have these. Thanks again for all your fine service. Love you guys.
Caroline Leban

Source: Google

★ 5

Super clean with great programs and equipment! Very friendly, knowledgeable staff!

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★ 5

love it!

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★ 3

I was a member of this club for many , many years and recently requested that I go onto a standby program due to my inability to attend on a regular basis, which would reduce my monthly dues to $20 and also restrict my attendance. All of this was fine until they put me back on the full monthly payment schedule without any notification. I went in and spoke to the membership person requesting that I be put back onto the standby program and to credit me the $100 extra that I was charged, which he refused to do. I blame this on personnel turnover and a lack of consideration by a new membership person. I little consideration would have kept me as a customer however I couldn't justify the attitude towards a long time member. Arrogance permeated that whole interaction.
A classic case of poor customer service.

Source: Google

★ 5

Great place to play tennis, meet new people. Try the cardio class on Saturdays...it's awesome!!

Source: Google