★ 1

Yikes! The sales and marketing tactics here are far more unethical and scummy than I imagined, and I was not expecting anything positive already.

I live nearby, and I am a fitness instructor, but way different than Orange Theory/anything HIIT. Some of the students I teach like Orange Theory. I have tried Shred415 via Classpass, and it’s so similar, and I enjoyed it, I figured I’d take advantage of the nonstop ads and offers for a free Orangetheory class.

In order to see the class schedule here, I had to put in my contact information. I am fully aware I won’t buy a class pack or membership, as I work at fitness studio doing a much different sport. The way the staff at this specific Orangetheory used that contact information is honestly disgusting.

I haven’t even signed up for a class yet or came, and now I never will. They have been calling and leaving messages nonstop. My full time career is a licensed healthcare professional, so these sales people from this Orangetheory location are clogging up my voicemail box day in and day out, and taking away healthcare access from people who need it by choosing to do this. They are aware they are in some way doing this, because my voicemail has instructions for new patients that they completely disregard.

I have blocked their main number and a second number, and now i’m getting calls from Ringcentral, which is also a service I use, so I’m aware they know they aren’t getting through and they’re calling online via Ringcentral to get through, despite never having received any type of communication or response from me at all. I was fully preparing myself to say no with firm boundaries as I am aware places like Orangetheory will really try to trick people into signing up for recurring memberships to make money.

They call nonstop and won’t stop leaving messages, despite me now blocking THREE numbers. They leave voicemails every single time on a line that is clearly outlined as not being for them. I had no idea I would have to even think about fighting off their sales team before even registering for a class at all. I won’t be ever trying Orangetheory now due to the absolutely scummy and unethical gross sales calls and behavior. I had zero issues being harassed after declining the membership at Shred415 or any other gym or fitness studio.

Don’t even look at their schedule—you will be harassed endlessly for months before you even decide to register for a class or not. I work in fitness and we do not harass anyone to make money at my studio. This place is unethical, scummy, and has the most disgusting sales practices of any gym/fitness studio.

Go somewhere that you don’t ever have to worry about being harassed rather than Orangetheory, particularly this location. There are plenty of fitness studios that will treat you like a regular human—no harassment involved. I know because I am employed at one nearby.

Source: Google

★ 5

Source: Google

★ 5

I love OTF. I needed a gym that would push me but also be flexible. This gym meets all my needs. I’ve been going for a little over a year and it has made me a gym person and sometimes a morning person. The staff and coaches really care about you and will even call to check in if they haven’t seen you in awhile.

Source: Google

★ 5

I love it here! Great workouts with amazing people!!!

Source: Google

★ 5

Source: Google

★ 1

You have to wait a long time and rudeness from the employees. Very cheeky staff.

Source: Google

★ 5

Great staff! Great program!

Source: Google

★ 5

Absolutely loved visiting this studio during my trip to Chicago. The staff does such a wonderful job of making everyone feel welcome in that studio, and they really know all about their members. Plus, the coaching of both Spencer + Liam was exactly what you’d expect from an OTF like this — it was awesome. Will absolutely be stopping by again next time I’m in Chicago, and if you haven’t already made plans to do so yourself, you should!

Source: Google

★ 5

Source: Google

★ 5

Just like to say the staff is the best and they strive very hard to make you feel welcome. The instructors are loud and clear but most of all they instruct like they care. Complimentary 90 min parking garage directly to the south. My only complaint is the water refill station is still broken.

Source: Google

★ 5

Source: Google