★ 5

This gym is clean and peaceful

Source: Google

★ 5

I singed up to this gym last month, and I would say that is clean, has all the equipment I need for my exercises, plenty of racks and benches, good amount of weights and dumbbells, and all accessories for cable machines are very well organized.

Only downside is that it doesn’t have a sauna, but it isn’t a deal breaker for me, everything else is great and compares to the best gyms I’ve gone in the past. Staff is friendly, and overall the ambient at the gym is very nice when I go in the morning 8am - 10am.

It’s a great gym to go.

Source: Google

★ 5

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★ 5

I cannot say enough good things about out this gym. First of all Pilsen doesn’t have a lot but what we do have is a community of Latino owned businesses owned by people who know what it’s like to not have access to things.

This owner gets that. I first went to this gym around 2013 and today it is night and day different. The equipment has consistently been upgraded over the years and she’s showing no signs of stopping. You will not find a cleaner gym in the US, it actually blows my mind every time I walk in. It’s an amazing space and I can’t imagine joining another gym over this one!

Source: Google

★ 5

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★ 1

If I was able to rate ZERO STARS I WOULD. This business is a scam. The female owner has absolutely zero understanding of the customer/business dynamic and will LIE TO YOUR FACE about the details of the contract SHE ENFORCES. NOT ONLY DOES SHE LIE
ABOUT THE BENEFITS YOU'LL RECEIVE AS A MEMBER BUT SHE ALSO ENTRAPS CONSUMERS INTO CONTRACTS, THAT BLATANTLY IGNORE THE FEATURES PREVIOUSLY ADVERTISED. SHE WILL ENTRAP CONSUMERS INTO CONTRACTS BEFORE PROVIDING ANY DETAIL ABOUT THE MEMBERSHIP. AVOID THIS ESTABLISHMENT AT ALL COST.

Source: Google

★ 1

Very disappointed. Tried to freeze my membership the several days before the renewal and I was met with a "minimum days requirement" to freeze it. Also tried to cancel and not only was I slapped with the new month which I have not used the gym but a 60$ "maintenance fee" I now owe 100$ and cannot cancel the gym membership. I will now be making a formal complaint to the Business Bureau and the Illinois General assembly website under "Physical Fitness Services Act."

Source: Google

★ 1

Tenía Fé en este gym pero viendo todos los malos comentarios sobre el irrespeto de sus empleados, prefiero mi paz mental, es mundo es demasiado cruel como para ir a hacer ejercicio y desestresarse y encontrar este tipo de maltrato psicológico, next

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★ 4

With headphones in, at full blast: can't hear the my own music, or my thoughts over the loud repeated music overhead.

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★ 5

If it's close by stop looking and go here.

It's run by very few brilliant women so don't be surprised that it has limited hours compared to chain 24/7 gigantic corporations. What it lacks in this regard it makes up for in service and attention to detail. The owner has diligently improved every component of her business, and continues to develop it further (and takes customer suggestions seriously).

I basically only continue to live in Chicago because I love this gym and it's atmosphere. It's rustic but well kept, isn't crowded in the mornings, and is run by someone who genuinely cares about your wellbeing. I have never been treated with anything less than a smile. I don't know what else you could ask for in a gym, except maybe a belt squat (please :D ).

Edit: it has a belt squat and a hack squat :)

Source: Google

★ 5

Source: Google

★ 5

I’ve had a fantastic time being a member of this gym. It’s always clean, affordable, and has everything I needed as a casual gym-goer. Everyone is sooo friendly, it helped remedy any gym intimidation I might have had. Never too packed, always was able to do the workouts I needed. Leti constantly is improving the gym. Sad to be moving away, highly recommend.

Source: Google

★ 5

Women owned 🙌 I’ve been here for a while and Letty has done such a great job upgrading the gym. I love how clean this gym is as the commercial gyms are always disgusting. Not only is it about the equipment, but the community there is great. Everyone is so welcoming and kind. I’m really looking forward to the steam room to be fixed. If you’re wondering if you should pull the plug and get a membership I say DO IT.

Letty has been incredible and truly appreciate everything she’s done. She knows everyone and is just such a kind person.

Source: Google

★ 5

Clean and organized.

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★ 5

Best gym I've ever been to, been going here for several years. This gym is well maintained and constantly clean in my experience. Equipment is constantly being either added to or replaced with new machines. The work of the staff and the culture in the gym somehow actually keeps the weights racked, benches wiped down and everything generally well organized.

Letty is incredibly kind and always checks in with me & the SO. There's constantly free classes to attend between kickboxing, yoga, dance as well.

Writing this review because I keep being surprised with how much this gym is improving throughout my time here. Thanks Letty & all.

Source: Google

★ 5

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★ 5

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★ 5

Extremely clean gym, there’s so many machines and equipment most gyms don’t have. The owner is so nice and extremely helpful. I’ve been to so many gyms and this one is my favorite, especially for the price point

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★ 5

Best Gym I've been to, highly recommend. The owner is super nice!

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★ 5

Very much enjoyed this gym. I always felt welcomed and had great interactions with all of the staff. I am saddened to have to cancel because I am moving out of the area. However, I am grateful that I had a chance to experience this little solid gym.

Source: Google

★ 5

Absolutely love this gym! The entire space is super clean and it’s been recently upgraded with brand new equipment — everything feels fresh and well-maintained. I really appreciate that it’s woman-owned, and Letty is genuinely one of the nicest and most welcoming people you’ll meet. The staff is always friendly and helpful, and the members are super respectful, creating such a positive and comfortable environment to train in.

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★ 5

I've been going here a couple years. It's very clean and has great equipment.

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★ 5

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★ 1

Wouldn’t let me in because I wasn’t in her certified “workout clothes”

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★ 5

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★ 5

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★ 5

Best gym in Pilsen!! Latina owned business and staff is exceptional! They always keep everything SOO clean and equipment is always up to date. Highly recommend!

Source: Google

★ 5

This gym is very clean and has a recently renovated locker room. The space is smartly organized and has great machines and equipment. The owner is extremely dedicated and works hard to make a great experience.

Source: Google

★ 5

Really appreciated my time at Pilsen’s Gym. Only cancelled my membership because I’m moving. I’ve lifted seriously for a number of years, and found this was the first gym that had all the equipment I could need. The yoga classes were a highlight as well!

Source: Google

★ 5

Source: Google

★ 5

Fire Gym. Extremely clean and everyone is there to workout. You won’t see too many influencer types you will see people looking to improve themselves.

This is a great alternative to the corporate gyms out there. It is a little pricey given the size but the cleanliness and atmosphere makes up for it.

Source: Google

★ 1

Disappointing. Management clearly doesn’t care about its members.

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★ 5

It's the cleanest gym I've ever been to and it's just a simple gym where everyone is working on themselves. No frills, but plenty of space and equipment. Been coming here for a long time and it is the metric I use to gauge other gyms when I'm traveling.

The owner is there every day and works hard to maintain the space and keep it up to date!

Source: Google

★ 1

I do not recommend this gym. The experience here has been disappointing and there seems to be an extreme lack of care for visitors. Management is unwelcoming and dismissive of important concerns.

Source: Google

★ 1

I wouldn't waste your time. Pilsen has been underwhelming and disappointing to say the least. They do not care about their patrons and are not as welcoming as they appear to be.

Friends and family have been frequenting this gym on and off for years and no one has a good story to tell. Simply put, Pilsen's gym lacks humanity does not care to be inclusive at all.

Go ANYWHERE else but here.

Source: Google

★ 1

Management is terrible

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★ 1

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★ 1

Originally seemed like a good gym option but couldn’t look past the manager lady’s rudeness on the phone.

Source: Google

★ 2

Pros:
- The gym is clean
- Yoga teacher is excellent

Cons:
- the management is very rude and doesn’t care who knows it (see other low Google reviews)
- they claim to provide a safe community space for fitness but then ostracize members for requesting accommodations and make comments regarding people’s body, identity, dating partners, and more.
- it would be one thing is they didn’t have an additional facility but the fact that access to the one family / gender neutral facility has been restricted is blatant discrimination.

It is correct that the gym is a space where people can reach their fitness goals and mind their business, and if this is true they would ensure that members feel safe to do so instead of ignoring them

Source: Google

★ 1

Management lacks empathy and understanding towards their members. They could care less about you being a human. It’s about the money for them, they see a person, they see dollar signs. Save your money for planet fitness.

Source: Google

★ 1

Management at this gym has repeatedly dismissed concerns about gender inclusivity. A member was told to “choose a locker room” rather than having access to the single-stall restroom, which could easily be designated gender-neutral. The disregard for pronouns and refusal to implement community agreements is unacceptable.

In 2025, dignifying and being inclusive all of your members, and addressing the concerns of members in a timely manner should be a bare minimum expectation for any business. Even reviews online reflect the opposite and highlight a pattern of mistreatment. This gym prioritizes convenience over member safety. I encourage you to support inclusive businesses instead.

Source: Google

★ 1

I’ve lived in Pilsen for years and never witnessed a business as poorly managed as this gym. My friend invited me to work out with them because they loved the gym community, which is very welcoming. However, the admin (Arletha) was so rude I was turned off from signing up. Whoever answered the phone was also rude and abrupt. I am guessing that’s the owner from other comments. A lot of people say the owner is friendly but it seems she picks and chooses who to show kindness and care too because a lot of people also have poor experiences with her.

I wish it ended there but I recently learned the owner and admin repeatedly shut down asks to turn the single-stall restroom into a gender-neutral option for members and have yet to establish community agreements, although they brand themselves as a safe space for all people. There are no clear policies on how to move in the space aside from “re-rack your weights”.

The owner has zero conflict resolution skills and even ghosted a member who was asking for follow up and accountability regarding a poor, discriminatory experience they had with the owner and admin.

Pilsen is a great place and it’s nice to have a women-owned gym but this gym does not reflect the community’s values and needs to do better if they want to grow & truly be a great.

Source: Google

★ 1

I’ve been a member for 3 years. this gym is clean and conveniently located, but poor management practices squander its potential.

Arletha and Leticia engage in inappropriate commentary regarding members’ bodies and backgrounds. they are selectively rude to customers and, at times, make illegal demands. they claim this gym is an inclusive space, but that is false. the management team is disrespectful to LGBTQIA+ members.

leti has ghosted me for almost a month after i asked for follow up on an issue with management. she avoids eye contact everytime i go to the gym although she has repeatedly promised to follow up with me for a conversation. very unprofessional behavior and poor customer experience.

Source: Google

★ 1

Pilsen’s Gym feels stuck in the past.“Community-focused” from their mission is a stretch here. When members proposed gender-neutral restrooms, management shrugged. While other spaces evolve, their refusal to make changes—despite member pleas—is baffling. Arletha’s refusal and Leticia’s lack of response or action speak volumes. Non-binary friends deserve better than bathroom anxiety and being told “dealer’s choice” when referring to their bathroom use isn’t going to cut it. Management’s dismissive attitude shows zero regard for trans comfort or safety. It sets a dangerous precedent. I inquired hoping for inclusivity, but left feeling complicit in their exclusion. Until they prioritize dignity over convenience, steer clear. The gym’s four-star equipment can’t outweigh its one-star humanity. Fix this, Plisen’s Gym.

Source: Google

★ 1

Here’s how I’d sum up my decision to avoid this gym: Great weights, terrible ethics.

I was shocked how rude the owner & admin ladies are to prospective customers. They act like youre incoveniencing them by asking questions.

This place is also marketed as an inclusive space but I learned there are no gender neutral facilities and the staff does not document or respect people’s pronouns.

Still no sauna which was apparently promised 3+ years ago. No inclusivity for all. Rude & toxic management. Pilsen’s Gym is full of empty promises. I was excited about this, so very disappointed.

Source: Google

★ 1

Was a member here since COVID ended. It was always just okay, but I stayed because Leti was sweet and trying her best. But over the past year — and especially the last few months — the quality declined quite steeply, especially when it comes to overcrowding, cleanliness, and customer service.

1) Overcrowding — plain and simple, there is a finite amount of space and they have oversold memberships to the point that it is simply too crowded. I used to like going during off peak hours, but now even those times are a pain to workout during. They can’t handle the volume, which leads to point #2
2) Cleanliness — since they got rid of their top cleaner + began to overcrowd the place, the gym and locker rooms are no longer clean. It smells gross and funky all the time, and they try to cover it up with scented candles. This goes hand in hand with overcrowding; they simply can’t keep up and you can smell it. The men’s locker room is especially heinous, it smells absolutely horrible in there. But for it to smell gross while you’re working out is unacceptable.
3) Customer Service — Arletha is the absolute worst to deal with. She is rude, abrasive, and cold. I immediately began to consider cancelling my membership as soon as she joined the staff. I can’t stress to y’all enough, she is extremely unpleasant to deal with. I am not alone in how I feel about her service, she is mentioned by name in other negative reviews as well. I’ve felt unwelcome during every interaction I’ve had with her.

They of course also engage in shady practices when it comes to how they charge their monthly dues, but I feel like most gyms engage in these practices. Be prepared to pay for a month of two more once you inevitably cancel your membership, and they also have an “annual maintenance fee” they charge you. They won’t tell you about it during the sales process (hopefully this review will help change this shady practice), but it does say so in the contract you’ll sign. Stay far away from here, there are other gyms within a 10 minute drive from this place that are far superior and similar in cost.

Source: Google

★ 2

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★ 5

I love this gym so much. The owner is constantly adding new equipment and updating things like ropes, handles etc. they have a gym shark machine for squats which you rarely see. It's never too crowded but always has a good crowd of local ppl trying to hit fitness goals. Fav. Gym in Chicago!!!

Source: Google

★ 5

Never crowded, and they keep it nice and clean. Equipment is in good order overall, although some of the machines could use new pads.

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★ 5

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★ 5

Love it. Lots of machinery. Great place to go workout. Woman own. The staff is super friendly. They have an amazing trainer, highly recommend. Don't hesitate to sign up

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★ 4

Small gym, not too crowded and well kept after. I only wish they had a sauna

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★ 5

This is probably the cleanest gym I’ve ever been to. All machines and mats are regularly wiped down by Maria (staff at the gym) and members do a great job of wiping things down too.

As a woman I’ve always felt completely comfortable and respected by other members.

And it doesn’t get packed to the brim with people, even during busy periods like after work. Love this gym and love to see Lety around, always. Def recommend.

Source: Google

★ 5

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★ 4

Everything looks good here. Nice equipment.
Just odd that they had to keep my partner and my ID at the front desk. Supposedly company policy they said pay through Zelle and 25 dollar per person for a drop in 😵‍💫😵‍💫

But I guess that’s how Chicago is ??

Source: Google

★ 5

I have just joined this gym because it may be the best option for weight lifting in Pilsen. The owner Letty has been really welcoming, and she does a good job keeping the gym clean. I can tell she puts a lot of effort into running the gym well. There are a lot of newer machines as well. Also, people are good at cleaning the machines and re-racking weights.

Source: Google

★ 5

Source: Google

★ 1

I am surprised to see good reviews for this establishment as I have had a horrible experience just in my decision making process. It is important to me to find the right gym as I prefer to visit in the mornings and want to do my best to start each day on a positive note. I’ve been researching a few gyms and have been in contact with Pilsen’s for a couple weeks. The email responses I’ve received from Arletha have been short, dismissive and brief on details. I’m questioning whether this is an actual gym whose memberships are open to the paying public because Arletha is clearly a gatekeeper and a hostile gatekeeper at that. She acts like everything is top secret and I thought maybe I was misperceiving her messages so I called yesterday and sure enough she was just as abrupt, ignorant and rude on the phone as her email messages convey. I decided to visit in person this morning only to discover that they do not have very clear wayfinding. I called seeking guidance to find their entrance and once again whomever answered the phone was unhelpful. Her responses were as if I was at some gym across town and like she was not aware of what I was saying. When you say to a person “I am at a door that has a huge canopy above it and says Pilsen’s gym and the door is locked” , I don’t think anyone would expect the response to be “are you sure you’re at the right door? Obviously I’m not at the right door and I just told you I’ve never been here before. Pilsen’s Gym, if you are not open to the paying public and prospects need to know the secret password because you’re a speakeasy gym just say that. Otherwise I suggest improving your prospect interaction skills because the many communications I’ve had have only led me to believe that I’m not engaging with fitness professionals. I was excited to support a female owned business and begun following your IG and felt like your gym could be a good option. You really need to do better!

Source: Google

★ 5

Nice equipment variety and clean. Friendly staff. They take care of everything so you come to a tidy gym. No old machines, nice bathrooms, also on holidays they do some appreciation details for the members. Super recommended!

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★ 5

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★ 5

Awesome gym. Always love visiting.

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★ 5

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★ 5

There's a few things that in would like to say about this gym. I love the owner! She's super friendly and kind. I love the fact that she doesn't just greet people, but she asks how you're doing and how life is going. She takes the time to get to know you and I love that type of interaction! The atmosphere of the gym is great! I haven't had a problem with anyone there. I love how clean and organized the gym equipment is! There are wipes accessible everywhere around the gym which makes it easier to clean up after each workout. The whole process of signing up is really easy! Even though the outside of the gym looks small surprisingly there's a lot of room in the inside. There's plenty of machines for everyone. All in all, I highly recommend anyone to join! The owner is a plus because her personality is amazing!

Source: Google

★ 5

Personally grateful for this gym. You get a good bang for your buck. The owner and staff are always friendly and welcoming. Plenty of equipment/space to go around even during peak hours. Not only that but a grocery store is right across the street to fuel up after a good lift. Letty, the owner, is always looking for new ways to improve her gym and has a lot of pride in what she's built. She deserves it. Great gym.

Remember to stretch, hydrate, recover, and breath. ✌️💪🦵🏻

Source: Google

★ 1

Expensive compared to other gyms, and their cancellation process is a nightmare

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★ 5

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★ 5

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★ 5

Five stars all around. Leti, Maria, & Arletha treat you like family. The gym & locker rooms are always clean. They're constantly making improvements to the gym & they cultivate a safe space for everyone. You feel embraced & welcomed that you start looking forward to coming in.

Source: Google

★ 5

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★ 5

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★ 1

Muy mal , pésimo yo hace un mes cancelé mi membresía , ya había dejado d ir por dos meses pero me seguían cobrando porque no lo había cancelado aún . tuve q pagar todavía para poder cancelarlo y pasó un mes que ya lo había cancelado y me vuelven a cobrar 75 dólares fui a reclamar y solo m regresaron 40 y no m lo devolvieron completo iba ir a reclamar todavía pero no vale la pena ,que feo que roben así a uno así que no recomiendo este lugar

Source: Google

★ 5

Went here for the first time with my friend just to try it out…. LOVE IT. Obsessed would be an understatement. Day pass was $20 and the owner Lety was super sweet and helpful. Super clean and open spaced and organized. Definitely will be coming here more often!

Source: Google

★ 5

5 stars isn't enough for Pilsen's Gym. I honestly enjoy coming here so much. The owner and staff are absolutely amazing people who make you feel welcomed. The gym is properly equipped with cardio equipment, machines and weights galore! Not to mention it is squeaky clean. I'm so glad they incorporated yoga classes with Miss Janine on Mondays as well.

Source: Google

★ 5

I love this local gym! The owner, Letty, and staff members are all so kind, friendly and welcoming! I truly feel valued as a member of this gym (coming from a corporate gym). The first thing that made me feel right at home are the plants! I appreciate the cleanliness of the gym, and there are wipes for equipments. There are a great variety of machines/equipments for all exercises, and more are being added! Overall, a great community vibe!

Source: Google

★ 5

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★ 5

Best gym in Pilsen

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★ 5

This place is like my 2nd home. The owner is incredibly kind and has done a lot of work to make sure it’s a space you want to spend time in. There’s always new equipment, classes and awesome people from the neighborhood. Highly recommend joining this gym!

Source: Google

★ 5

Maria is the best the gym is super clean great equipment chill atmosphere

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★ 5

Super nice gym

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★ 5

Clean, friendly, welcoming, and locally owned.
Small, but you have all you need and new owner has been adding a lot of new equipment

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★ 5

Don’t spend your hard earned money on corporate owned gyms. Invest back into your community by supporting a Latina-owned, women-ran gym. The affordable monthly membership coupled with a squeaky clean environment and good equipment meets all the requirements of a walkable neighborhood gym.

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★ 5

This is the best gym I've ever been a member of!

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★ 5

This is a true neighborhood gym! People who go here look like the neighborhood and the prices serve the neighborhood’s economic status. I’ve loved Pilsen gym for the two years I’ve been a member here. The owner is a welcoming woman who gets to know the people who come. She has done a really wonderful job re-establishing this gym after being mismanaged by the former owner in the pandemic. The facilities have improved just in the 2 years I was a member here. Plus, unlike other places I’ve been a member that make it impossible to end my membership, I just walked in and told her I had moved and needed to end my membership, and she did it right there on the spot.

Ultimately, Pilsen gym is great. If you’re interested in a gym to get fit, pursue personal goals, or meet people in the neighborhood, this is it!

Source: Google

★ 5

Clean. Orderly. Friendly. Several sets of dumbbells for busy times. The new owner Letty Phillips does a great job making this place great.

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★ 5

I LOVE THIS GYM. The gym culture is all about being clean, re-racking, and encouraging others. Love it!

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★ 5

This is hands down the best gym in the neighborhood 10/10. Equipment is all very new, super clean, and it’s never too busy. Letty is awesome and really makes this gym a welcoming place.

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★ 4

When I went in to check out the prices, it was:

Single: $140 one time fee, $40 per month
Couple: $170 one time fee, $70 per month

Honestly this seems a bit expensive (especially the up front) so I’m going to check out other options. It is in a really nice location, though, and seems clean/accessible.

Source: Google

★ 5

Great gym with a great community. The gym is well equipped and everyone put their weights away!

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★ 5

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★ 5

The $20 day pass was an excellent choice. Called around to a few gyms, inevitably went to this one as it was close to hotel. Will definitely be back every time I’m in Chicago. Also the coffee shop down the street is Heckin’ cool. Good gym. Good coffee. Good times amirite?

Source: Google

★ 4

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★ 5

This place is a great, no frills gym. It's cheap, clean, and convenient for anyone in the Pilsen area. If you're looking for a lot of amenities (lots of classes, pool, sauna, 24/7, etc.), this isn't the place. If you need a variety of equipment and nobody bothering you, this is it! There are squat racks, two deadlift areas, and lots of dumb bells. There's even a studio for anything you'd want to do.

The new ownership has done a number of upgrades and she keeps getting new equipment in. I suspect it'll keep improving.

I only wish they opened earlier on weekdays. I start work at 7am, and they open at 6am. 😔

Source: Google

★ 5

This is the best place to workout in Pilsen. Lots of great cardio equipment. It’s clean, has renovated locker rooms and the staff is friendly. Excellent weightlifting equipment as well. Power racks, deadlift platforms, new cable machines and awesome plate loaded leg equipment. Imo it’s the best gym for the price in Pilsen.

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★ 5

Excellent gym. Good equipment, good price, amazing staff. I love coming to Pilsen’s Gym!

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★ 5

This gym is amazing! It's a woman own gym and the culture because of it I think is great. The gym itself is super clean, there's a lot of free weights and every machine you need, including cardio machines. Everyone here is super respectful and kind too! I love coming here!!

Source: Google

★ 5

I love everything about Pilsen Gym! Non stop cleaning of the gym and equipment, welcoming. Not to mention it just keeps getting better and better. New equipment. WOMAN OWNED, and she is very sweet, will take her time out and have conversations with you. As a Pilsen resident it’s super convenient and a 6 min walk from home. This is the first gym that I have been coming to consistently and excited to belong to, everyone I encounter is super nice.

Source: Google

★ 2

There's some cool equipment here, good sense of community with kind owners.

The equipment stays out of order for months and takes up space in a pretty small gym. The men's locker room is currently some shelves in the gym lobby right next to the front door. I have been waiting for the men's steam room to be fixed for about 2 years now.

Billing structure is poorly explained and rushed during the signup process

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★ 5

A 💎 in the neighborhood definitely worth the membership. Owner is bringing in new machines & updating it. Love that its always clean!

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★ 5

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★ 5

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★ 5

Owner is very friendly and will make you feel welcome every time you check in. Great local gym 💪🏼

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★ 5

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★ 5

It's an awsome place to excercise. I had been a loyal person for the past 15 years. I stil enjoy working out in there. Come and see it for yourself

Source: Google

★ 5

Great, no frills gym. Has everything you need for weights and cardio (plenty of machines, bench’s, racks, and free weights) and they also offer exercise classes that I’ve heard are pretty nice! It’s very clean, with a great atmosphere and the other gym-goers are very accommodating (can cycle-in a set with anyone, share equipment, etc).
Great monthly price as well. There’s some parking in front as well too if you need to drive to get here. Definitely give this place a look

Source: Google

★ 5

We came into town to visit family and decided to go workout at the gym they belong to. The owner was incredibly nice in letting us use the facilities on a daily membership pass, and the gym had everything we needed and more. Would definitely recommend.

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★ 5

Great vibe, very easygoing. I enjoy coming here!

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★ 4

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★ 5

Awesome gym. Love it there. And my workouts have never been better!!!

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★ 5

Super awesome gym full of really kind staff. Definitely enjoy coming here.

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★ 5

Greatest gym in Pilsen hands down. Been to several in the area and none compare. Ownership and staff is friendly and welcoming. Recently added tons of new equipment and revamped the entire weight floor. Price is amazing for the equipment. If you’re looking to exercise in a comfortable, inviting and stocked gym, this is your place.

Source: Google

★ 5

I absolutely loved this gym during my time living in Pilsen. Always very clean and never super busy like most of the big chain places. Also the clientele actually know how to rerack their weights and not monopolize equipment. (I’m looking at you Esporta). The owner Lati is an absolute gem, so kind and made the gym feel like a community. Cannot recommend this place highly enough, so go support a local small business owner :)

Source: Google

★ 5

Owner is very caring and invested in the gym community. People are respectful of the space and each other. Facilities are being renovated. Love a local gym! 💪🏼

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★ 5

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★ 5

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★ 5

The new owner is great and this gym has a wide selection of equipment, especially free weights, for a very reasonable price. There is a signup fee and annual fee that was explained to me when I toured the gym, but even adding those in the price is very reasonable.

Source: Google

★ 5

This is a great gym in Pilsen. Everything is kept clean and the owner is doing a lot of renovations. There are plenty of machines/free weights. Would definitely recommend!

Source: Google

★ 1

The lady is very rude and unprofessional. She must be about to go bankrupt because they charge randomly. Do not get a membership here, the manager lady is a SCAMMER. Sad to see in pilsen. I signed up in December which was 100 dollars and three months later I get another random “annual fee” that was never mentioned in the one on one meeting we had discussing the contract terms. Ridiculous, she is a SCAMMER steer clear. Oh yes and dont forget about the 5 dollar fee to remove your credit card. Lol these people are thirsty for money.

Source: Google

★ 5

Great gym for just getting a workout in. Big cardio deck and machine area, nice big free weight area with a lot of weights and wide variety. Amenities and facilities keep improving and expanding, even the WiFi has gotten better over the last month or two! Love this gym, love the price, very friendly personable owner who cares about the gym and patrons!

Source: Google

★ 3

They’ve been renovating the women’s locker room for months now. I read the reviews about the music and thought it was silly to complain about..it actually makes me crabby. Not how I wanna feel when I’m here. I’m glad I have a gym close by, so minor complaints, but I’ve only had a membership a couple of months and have not been able to put my things in a safe locker since I’ve been here.

Source: Google

★ 5

Awesome gym! Super affordable, all the equipment I need, clean, and a friendly owner! Best part is that people actually pick up after themselves here - they don't just leave weights laying around all over the place.

The new owner took over about a year ago and she's doing a great job updating all the equipment and making progress.

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★ 1

Worst place ever my friend got ripped off after canceling it wow Pilsen gym

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★ 1

Once canceling owner rips you off takes forever to get your money back # worstplaceeeeeeeeverrrr

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★ 5

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★ 5

Despite all the negative reviews, I decided to go into this gym and see for myself since it's right around the corner from my place. The owner welcomed me so warmly. She told me she had taken over and is trying to redo the entire gym. She showed me around, told me her plans and goals, and I can see the improvements from week to week. She is there every single day from open to close, she's a hard worker, and you can tell she cares about the gym. I would cut her some slack if something negative happens because she is doing a ton of work mostly by herself. I don't mind the sign-up fee, because I am more than happy to help fund all the work she has put into making this gym better. Besides, $35 for a monthly membership in the city is very inexpensive. I am not a serious weightlifter or gym-goer, so this gym is perfect for my needs. And to my eyes it's beautifully well done! Every time I go, the owner always greets me with a smile, we chit chat for a bit, and she makes the experience an even more positive one! I don't know anything about this gym prior to this summer, so I can't speak to the differences from before 'til now, but I will say that I have had a great experience thus far.

Source: Google

★ 1

Pésimo servicio al cliente no es como antes discriminación por no ablar inglés son muy groseras quiere uno Canselar y solo te dan largas no volveré a este gym

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★ 1

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★ 1

These people are thirsty for money, they keep charging my girlfriend the fees and stuff. And make it so difficult to try and cancel your membership say “you need to follow certain rules and regulations” like wow this lady is so unprofessional! YOU HAVE BEEN WARNED DONT COME HERE IF YOU SIGN UP YOU ARE SIGNING UP FOR LIFE AND MULTIPLE EXCUSES AND FEES ON HOW YOU CAN NOT CANCEL

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★ 5

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★ 1

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★ 5

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★ 1

The owner she is extremely rude and bad personal skills. She seems to be nice but as soon as you turn your back she stars taking about you. Not highly recommend

Source: Google

★ 1

Source: Google

★ 1

The owner is very disrespectful, at first she seem like a good person but turned out that she’s very rude. I had to cancel my prescription because of personal issues and also found something much closer to my place and cheaper and I called to tell her I have to cancel my subscription and she asked me why and I gave her those reasons and everything went well. Next thing I know I get charged the next month and I’m like what the hell? I called her and told her what’s up and she told me I never called her to cancel but will cancel it now, and I was like wow am I the crazy one or what? She literally hung up the phone on me after telling me she’s gonna cancel now. Why would I forget to cancel something that I don’t use especially during this harsh time, never ever again going to that place. By the way I disputed that transaction to my bank so either way I’m getting my money back but she gets what she deserves which is a star, I wish 0 star. I was never treated like this in my life.

Source: Google

★ 3

I asked one of the gym members to put on a mask and he tried intimidating me. He was allowed to stay at the gym, unreal.

The owner said he'd wear a mask next time he was there, but that won't happen as soon as she isn't looking. The issue was that he created a disgusting workout environment. Owner needs to be doing more

Source: Google

★ 1

I hate to be this person and leave reviews, but I’m incredibly disappointed. I have called on two separate occasions, in which I was placed on hold for more than 10 min. I called to cancel my membership, (for COVID reasons) and the first time the customer service rep was dry, rude and became flustered when she “couldn’t find me in the system”. I’ve worked customer service for many years and understand the frustration of a work load, people and perhaps being understaffed. I decided I would call back another day or visit. I’ve been charged since late summer, without going to the gym and decided to call again. When I called again and stated I wanted to cancel, I was placed on hold for 13 min. No apology, no thanks for holding. Over it, safe to say I won’t be going back even if we go back to “normal”.

Source: Google

★ 1

Beginning in March, this place had been automatically charging people despite the lockdown order. When we called to cancel we were unable to reach anyone.

Just called in again because I saw they had charged me for September and October and I haven’t been there since the lockdown started. But they automatically started charging accounts when they reopened in September and didn’t let me close my account until I paid the $60.

I had no idea they reopened. Given the rise in covid cases and our community’s disproportionate number of covid cases, I don’t know how anyone would feel safe going back to a gym. The level of communication makes it impossible not to feel scammed.

Source: Google

★ 1

Que no son puntuales con sus horarios según hoy abrían a las 8:00 AM y estuve esperando más d 40 minutos y nunca abrieron que mal espereriencia

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★ 5

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★ 1

A bit overpriced for what you get. $35 per month for old cramped equipment and a steam room. Plus the lady didn't explain any terms and conditions such as a year commitment she kept poking me to pull out my wallet and give her $135 and didn't listen to what I was asking. No that first impression was DISTASTEFUL and I will take my business elsewhere.

Source: Google

★ 1

Members check your accounts, this gym has been continuously charging the monthly fee and pocketing it - NONE have gone to the staff. You will have to contact your banks to cancel these charges.

Although they’re planning on re-opening/re-branding, none of the staff have been contacted or will be re-hired.

I was a regular member who came to befriend the previous staff, and for the management/ownership to mistreat them previously and currently are reasons why I will not be supporting them nor will I trust the business to ensure safety during COVID.

Source: Google

★ 5

Cuando habren alguien sabe?

Source: Google

★ 5

Source: Google

★ 5

This is a good gym for the price and community. There are pros and cons though

Pros:
Great staff
Good price
Lots of equipment
A variety of really solid group classes
A variety of equipment areas.
A well.maintained and well cleaned areas

Cons
No one reracks their gosh dang weights
Some of the equipment is a lil crowded in areas

Source: Google

★ 3

Prompted to write this review as it is something like 80 degrees outside and currently about 90 in here. I have mixed feelings about this gym.

Positives:
- very affordable
- good equipment selection including free-weights, guided weight machines and ample cardio machines
- steam room (heh)
- the guy with the beard at the front desk is very nice
- parking
- Cleaning staff are pretty thorough and very kind
- Classes included in membership
- Not crowded ever really

Negatives:
- Why is it so hot in here all the time? If it’s going to stay this way, get rid of the steam room. You don’t need it.
- The mirrors. Why is there only a small area with full length mirror? The studio doesn’t even have mirrors! If you are a serious lifter, this place is awful for minding your form because there is legit only one place with a mirror.
- Kids Klub looks sketch as heck. I wouldn’t put my kid there
- There’s a personal trainer guy here that teaches terrible form and routine. Someone is going to get injured. I’ve been here over a year now and I haven’t seen any of his clients grow in their fitness. Stay away.

Source: Google

★ 2

their website does not seem to work

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★ 5

Great cheap gym

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★ 1

I signed up for this gym because of the steam room. I rarely get to use it because it’s constantly out of service. I have made multiple trips here that result in me just turning around and leaving which is a waste of time. I gave it a chance and now I’m stuck paying for something that I can’t use. Some might say it’s a gym to workout but the steam room was a big part of the sale for me personally and they haven’t held up their end of the deal.

Source: Google

★ 4

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★ 5

friendly staff really good combo for the price

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★ 5

Super friendly staff, clean spaces but still hardcore weight areas. Free fitness classes and all kinds of machines. Best gym I've been to in Chicago.

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★ 5

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★ 5

Great place to exercise and no one will judge you.

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★ 5

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★ 5

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★ 4

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★ 5

Work related

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★ 5

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★ 4

Great local gym, friendly staff really good combo for the price. Found thew place to be clean and well maintain. Equipment isn't new but kept in good shape. I did a day pass for $10 and would do it again on my next visit.

Source: Google

★ 2

Meant to write this back in August 2017 so I can't comment how they've been after that.

I had been a member of this gym for about 2 years and when I went to renew they could no longer honor the price I had been paying because my membership had been under my roommates name. Me and my roommate signed up together and she had did the contract and the payment for us and they knew of this as well. After the first year, I went to renew and they were able to renew just fine without my former roommate. After the 2nd year I went to renew again and they said I couldn't renew with the price I had been paying because it was under her name. What I don't understand is why wasn't this an issue the first time I renewed? I tried calling corporate like I was advised and I never heard back. Additionally, you would think they would do their best to follow up to keep customers but it's almost as if they didn't care. For the price I was being asked to pay I decided to take my money to another gym that offers more amenities.

I really liked working out here because it really feel like a community gym and everyone was friendly but this incident in itself left me with a bad taste.

Source: Google

★ 4

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★ 5

Nice staff. No juice heads. Good price.

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★ 5

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★ 4

Great neighborhood gym facility! Been going there for two years in the mornings. The equipment is decent, their aerobics room is large and accommodating. The space between the weight and workout machines are tight but okay. Friendly staff. Great membership rate.

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★ 3

I like working out here

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★ 1

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★ 4

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★ 5

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★ 5

Clean but small

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★ 5

Mi lugar favorito me gusta el ambiente el personal lo visitó casi diario

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★ 4

I had been here for the longest snd this place is great if you want to loose weight. I used to be 139 pounnds and now I went down to 104 puonds. If I was able.to make it you will make it too!

Source: Google

★ 5

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★ 4

Un sitio muy limpio y agradable para ejecutarse

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★ 3

People are nice and the gym is usually fine. Equipment is quite old but generally usable, and it is sometimes quite hot inside. Main complaint is the very limited weekend and holiday hours. Annoying it closes at 2pm.

Source: Google

★ 5

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★ 4

Great gym with lots of equipment, especially free weights and bars. Though this is not a place with a lot of amenities, it's just a gym and can get a bit disorganized. They do have classes too.

Source: Google

★ 4

I workout there

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★ 5

La verdad es un lugar que tiene malas criticas pero la mayoría son escusas falsas qie se pone la jente para no cumplir con sus objetivos y dejar de asistir, yo me atrevo a presumir este gym como una maravilla aunque tiene elgunos puntos que trabajar para ser perfecto es de los mejores en chicago en referencia a su presio, y lo mejor es que rompe con el esquema de las grandes cadenas en las que tu si eres miembro de un gym puedes asitir a cualquier otro de la misma cadena porque esto a mi punto de vista puede ser peligroso y prestarse para que personas te puedan robar en pilsen gym no es así aqui todos te hacen sentir en familia tengo 3 años en este gym y nunca e puesto candado en mi loquer y nuna se me a perdido nada...

Source: Google

★ 4

Just joined, but it's been great so far! Staff is friendly. Gym is small but well laid out, so they've managed to fit a ton of different equipment in there without it being too cramped. In the weight room, it seems like people do a good job of keeping the free weights organized--plus, I noticed I am not the only woman lifting weights, which is awesome. It is a little outdated, but overall it's clean, which I think is way more important than having everything be brand new.

Biggest downside is that the locker room isn't great--it's small, and if you wanted to shower and get ready for work or something, they don't have towels or hair driers. Also has had a funky smell? I live nearby so it's easier to just shower at home, not a big deal for me, but something to be aware of.

Overall, this gym is a really good deal (especially if you sign up for a year in advance with a promotion), and I'd recommend checking it out.

Source: Google

★ 4

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★ 4

Small but largely unknown so never fills up. The staff and instructors are also very friendly and helpful.

Source: Google

★ 5

Clean facility with a wide range of well taken care equipment, friendly staff, and good variety of classes.

Source: Google

★ 3

It's kinda pricey makes me upset when I see someone is paying 20 a month and I pay 35. I go almost everyday. It's kinda junky and very hot at times but the employees are so awesome and helpful. The cleaning lady does her best to keep it very clean and that makes me feel happy. Thanks guys:)

Source: Google

★ 5

Exelente lugar

Source: Google

★ 1

I've been a member at this gym for several years and I have few good things to say about it. On the plus, they have a yoga class twice a week, and the location is convenient. However that is not enough to entice me to renew my membership when it expires. The hours they are open on weekends are laughable, and now they are closing the showers and steam room even earlier, at 12:45pm on Sundays. I'm thinking the next step will be to just close on weekends. The equipment is old and many treadmills don't function properly, the incline doesn't work or if it does it's all rickety. This gym is more expensive than other gyms, yet they offer less and less. Supposedly they are under a new owner or manager, but the only change I've seen is they are closing earlier.

Source: Google

★ 3

Have been a member for several years and it's only out of pure convenience that I chose the gym. On the one hand the staff is very friendly. On the other hand the steam room which is the main reason I go to this gym. It is constantly being fixed due to some sort of issue. The hours are not great especially on weekends. I am paying 20$ a month at the moment through a promotion they had, but once that's done I will definitely be finding a new gym.

Source: Google

★ 5

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★ 5

Clean neighborhood gym. Friendly and engaged staff.

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★ 4

Affordable neighborhood gym offering some classes, a good variety of equipment, and friendly staff

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★ 4

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★ 5

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★ 5

Friendly and great environment

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★ 5

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★ 4

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★ 4

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★ 5

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★ 3

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★ 5

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★ 1

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★ 5

It's convenient if you live in Pilsen. It has enough equipment to choose from. Staff is very friendly. Reasonable membership prices.

Source: Google

★ 2

So, I had a membership there and the sales lady did not do a great job explaining to me what I was signing up for. I didn't realize that until it came time to cancel my membership due to the fact that I was moving out of the neighborhood. So make sure you ask LOTS of questions on what you are signing up for. Anyways, I didn't know it was a year contract which meant I had to hop on the next plane for china, find the president there and kiss his right big toe and his left knee cap. then return back to the state and do 100 pushups in the glass box of the willis tower, then stand on top of a vacant building and pee over the edge, then drive back to my home state and meet and greet the people that live in my old house and then fax them proof that i am moving by Friday..... WHY do I have to jump through HOOPS to cancel my membership!? It's just a GYM. Ridiculous. That pretty much ruined any chance of me ever signing up again. I shouldn't have to go through extremes to prove anything other than the fact that I want to cancel my membership. It wasn't this deep at LA Fitness or any other gym I have attended. Whoever wrote that policy should highly consider revising! That is all.

Source: Google