★ 5

Huge gym with equally huge parking

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★ 5

$15 a month and really good hours, not gonna find a better deal anywhere else for working out. the customer service is really good too the guy who works the counter at night is chill. love this gym.

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★ 5

Love my gym in dundee! The staff are great. The gym is very clean and well taken care of.

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★ 3

Management has gotten a lot better. But the other members are terrible! Teenagers taking up cable machines for 30 minutes, a lot of people don’t wipe down their machines so you’re more susceptible to ringworm or MRSA, and waayyyyy to much perfume/cologne on some people. Gross.

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★ 5

Great spot for a quick workout. Clean and Friendly

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★ 1

By all means avoid this location after midnight as management allows homeless people to sleep in the changing rooms, and everywhere else they chose to spend the night inside.

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★ 5

Great gym and great staff. Veronica is super friendly and helpful.

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★ 5

Great staff

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★ 5

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★ 5

10/10 experience Verónica and Rob were very welcoming for my first time here and a lot of great machines to work out!!

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★ 5

Veronica and Rob have provided excellent customer service. They're always readily available to answer questions or concerns.

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★ 5

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★ 5

Facility is clean and Veronica was accommodating.

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★ 5

Love this place! Thank you Veronica for your excellent kind customer service!

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★ 5

Had a great experience, thank you Vero , I appreciate it.

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★ 5

Thanks Veronica for the experience

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★ 5

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★ 5

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★ 5

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★ 5

Best PF I’ve ever been to. Clean & never overly packed. Finally look forward to going to the gym even at peak hours . Love it!

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★ 5

I like the gym, I like the staff. Especially Veronica. Very nice and positive girl, helped me figure out with the membership.

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★ 5

Veronika at the front desk is awesome. Super knowledgeable and happy to answer any questions you may have. I’m definitely coming back.

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★ 5

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★ 5

all employees are always welcoming to me and super helpful. they have the equipment just needed for beginners , i appreciate the sunday morning shift crew , theyre going above n beyond 💯

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★ 5

My go to planet fitness, all the employees are super nice and welcoming. Pretty clean and they have all the equipment I need

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★ 5

Planet Fitness is a fantastic gym, but the staff makes the real difference. I always look forward to seeing Veronica! She is consistently positive, remembers members' names, and creates such an encouraging, judgment-free environment. She recently went above and beyond when I needed help finding resistance bands, even suggesting a new exercise. Her energy and helpfulness truly make this location shine. Highly recommended!

Source: Google

★ 3

I really like this gym. I go there at least three times a week, and I love the location, the design, and the equipment. However, there is a significant issue with cleanliness. The toilets are very dirty, the showers are okay, but cleaning is poor overall. There’s always trash around, the elevator is dirty, and the carpets are not clean. Also, there’s often debris floating in the pool, and it’s rarely cleaned. Today, I even saw the cleaning lady mopping the floor and then using that same dirty water on the mats where people work

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★ 2

Lock your stuff up, for the past 3 days there has been a homeless man living and sleeping on the bench in the men’s locker room that the staff does nothing about

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★ 5

Lots of nice new equipment with good spacing AND friendly and helpful associates.

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★ 5

Amazing quality gym

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★ 5

Great gym and Stacey was really helpful

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★ 5

Stacey was very friendly and helpful!

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★ 5

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★ 5

Veronica was very nice customers, friendly service, and very helpful

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★ 5

The assistant manager Jenny is very helpful and was super nice.

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★ 5

Very nice. Veronica was very helpful and kind.

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★ 5

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★ 5

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★ 5

Amazing staff always helping customers

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★ 5

Staff is super nice, equipment was just renovated and lalo and stacey were very helpful

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★ 5

Best planet fitness Lalo and Stacey are very helpful

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★ 5

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★ 5

Great service great atmosphere!

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★ 5

Friendly staff that keeps the place nice and clean. Never overcrowded.

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★ 5

I’ve really enjoy working out at this gym! The front desk staff are always super friendly and welcoming, which makes a big difference and creates a positive atmosphere every time I walk in. The facility is clean, well-maintained, and has everything I need for a great workout. I’m genuinely happy to be a member here.

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★ 5

Jeebz is goated

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Staff are aweosme and friendly.

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★ 5

Stacey & Jenny are the sweetest!

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★ 5

Best planet around tbh

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★ 5

Clean and friendly staff, great place to distress.

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★ 5

stacey at the front was very nice, i checked in and made sure if everything was okay!

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★ 5

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★ 5

Very clean and great staff .

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★ 5

Great people. Best location I've ever been too.

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★ 5

Great and friendly staff! They are clean and keep up with the supplies to wipe down the machines.

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★ 5

Lalo and Stacey are very help ful

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★ 5

Lalo and Stacey are very helpful

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★ 5

I'm really impressed with this gym, the staff is always friendly and welcoming, and the facilities are clean. Kudos to Stacey and the rest of the team for a job well done, plus the NEW virtual bikes, and added New equipment it shows innovation and why its my favorite location/gyms its the best in business.

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★ 5

The cleanest gym I’ve ever been to, and the manager is top notch.

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★ 5

Very clean ! Morgan was very helpful !

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★ 5

Thank you Veronica for help and the tour.

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★ 5

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★ 5

The staff is super nice and accommodating. Love stopping through East Dundee when we’re in town!

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★ 5

Veronica was awesome with explaining everything and the tour!!

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★ 5

A complete 180 to the PF I visited a few weeks ago in MA (see my last review) and a PERFECT example of what they all should look like.

Stacey is incredibly kind, professional, and she keeps the place impeccably clean. The latter is by far the greatest characteristic of any gym to me so a massive thanks to Stacey for this! I was on a work-trip and couldn't believe how nice the place was, thinking it actually must be a new location. The facility itself is very roomy and the showers - MY GOD the showers!! - were so huge and clean and luxuriously comfortable.

Not a hair, dust bunny, stain, streak, or piece of trash in sight. No gunk or snot on the shower walls or curtains, no clogging of the drains, squeaky clean hair dryers that actually work and aren't missing, spotless lockers, and clean vents, ...

Whoever owns this location needs to 1/ recognize Stacey for what she does, and 2/ send her to consult some of the crappy PF sites around the country and teach them how it's done. The photos speak for themselves.

Source: Google

★ 5

Very nice staff, especially Stacey! She’s always so welcoming and such a sweet person. Overall, the entire team is super friendly and kind.

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★ 4

Good place to stay fit come anytime no schedule time for certain age.

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★ 5

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★ 5

Planet fitness is a great gym, they provide everything needed to have a great workout, the new remodeled equipment is great, they definitely stepped it up, make sure to come check us out anytime for a great workout that’s sets out for a great day

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★ 5

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★ 5

Stacy and rest of the staff are so nice,they always have smile on their faces, gym is clean, new equipment, tanning, hydro beds! Women’s locker room is spotless. I enjoy coming here

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★ 5

Really good gym. Always very clean the staff is always nice and if something is out of order it gets fixed relatively fast. New equipment just got added. Only bad thing no scales and refuse to put them back in the locker rooms after the last broke =/

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★ 5

Jesus and their team are exceptionally friendly and welcoming. Recommend

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★ 5

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★ 5

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★ 5

Jenny had great costumer service and provided a great experience.

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★ 5

Very helpful!

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★ 5

Good place to work out

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★ 1

Don’t let the fake 5 star reviews fool you, this gym is overcrowded and very dirty!! The showers have left over soap in them and the shower heads are full of slimy stuff. Meanwhile the staff is just standing up front giggling and laughing at god knows what?

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★ 5

Lalo and morgan were very nice and helpful

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★ 5

Friendly staff and gym is kept clean.

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★ 5

Great atmosphere, clean gym. Staff are very friendly and do a fantastic job maintaining the equipment/environment and the atmosphere. Great gym to work out at!

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★ 5

Plenty of machines available every time I've gone

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★ 5

New equipment and fun environment

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★ 5

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★ 5

Very clean and friendly staff

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★ 5

It can get crowded but clientele is courteous so not a major issue.

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★ 5

Love the new equipment!!! best planet fitness in my area just due to the cleanliness. And Stacy was very helpful at showing me the massage room in the black area

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★ 5

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★ 5

Facility is very clean, and has all new updated equipment!

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★ 5

It's nice

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★ 5

Literally love coming here. Stacy’s my favorite staff worker!!

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★ 5

This is the only location I've gone to that is always staffed! LOL Someone is always at the desk, it's very clean, equipment is quickly fixed and there's usually little to no wait. Convenient location with plenty of parking! They're even open when the LA is closed!

Source: Google

★ 5

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★ 5

This gym was very good at customer service and the machines and equipment was very good

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★ 5

Very nice gym and equipment ,nice locker room as well would recommend.

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★ 5

Really loved the community and environment!

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★ 5

Morgan was very helpful

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★ 5

Clean gym good machines

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★ 5

Good gym very clean

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★ 5

Morghan was very helpful and always keeping the environment clean thank you morghan

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★ 5

Just a shot out to Morgan.
At the Dundee location.. she is friendly, helpful, and very professional..

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★ 5

Lalo was very helpful and Megan was very nice

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★ 5

Lalo and Morgan are the best!!

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★ 5

Had a great experience! Morghan was so super friendly

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★ 5

It is always clean and the employees are very helpful. Always a good experience.

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★ 5

I’ve been going to this Planet Fitness for a while now, and it’s consistently a great experience. The gym is always clean. The staff is always friendly. Love the new gym equipment!!

The real highlight, though, is the staff—especially Stacey! She’s always welcoming, professional, and goes out of her way to make everyone feel comfortable. Whether it’s greeting you with a smile or helping out with questions, Stacey truly makes this judgement free zone even better!!

Source: Google

★ 1

This location is indeed nicely maintained during the morning and afternoon. However after 3PM this location is dirty and not maintained. The staff seems to have their own social club and leaves any kind of cleaning and maintaining of the gym machines, garbage cans, and bathrooms to the midnight shift. Two thumbs down for after 3PM use

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★ 5

All staff are amazing and kind. They help you in any way possible. As well as the environment is clean

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★ 5

Very spacious and clean!

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★ 5

Everado was very helpful, and facility was clean.

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★ 5

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★ 5

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★ 5

Clean and nice atmosphere. Friendly and fun staff. Stacey has allows been amazing and exceptional in her due diligence as a representative of Planet fitness.

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★ 5

Stacey was very helpful and sweet 😊

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★ 5

Always clean and friendly staff. Alot of new machines

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★ 5

Jenny was great

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★ 5

Lalo was really helpful and nice

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★ 5

Clean, good amount of equipment, helpful staff. Can't ask for more, personally.

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★ 5

Cleanest gym around! Recent updates has been a game changer! Lalo has been a great help with direction on the new machines.

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★ 5

Jenny cleans the women’s bathroom amazingly, and she is very nice and communicates always with her customers!

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★ 5

The machines were great and so was customer service

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★ 5

Lalo the best

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★ 5

Lalo the best at planet fitness

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★ 5

I love the new machines. The staff is very friendly. The locker rooms are always clean.

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★ 5

Great morning staff, always find the place being clean, restrooms are almost always clean, overall very satisfied from this gym especially since it’s really close to my house.

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★ 5

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★ 5

This planet fitness is the best, clean atmosphere, great energy overall great gym!

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★ 5

This Planet Fitness location maintains a consistently high standard of cleanliness. The facility, including the workout floor, locker rooms, and restrooms, is always well-kept and hygienic. Staff members are attentive and ensure that cleaning protocols are regularly followed, which contributes to a comfortable and professional environment.The gym is also equipped with updated, modern machines that are in excellent working condition.Overall, the combination of cleanliness and new equipment reflects the gym’s commitment to providing a positive and well-managed environment for its members.

Source: Google

★ 5

Stacey is very welcoming n friendly ! Answered questions I had with no problem

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★ 5

Planet fitness associate Stacey very friendly welcoming and kind . Love the new gym equipment and clean environment..

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★ 5

Amazing gym with STELLAR new equipment! Staff is the best and Stacey is always willing to answer any questions in a friendly & super helpful manner! This is my home gym for a reason, they're the best around!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Lo recomiendo al 100

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★ 5

Great would recommend nice and easy going environment cool workers too

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★ 5

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★ 5

Lalo and Jennifer were amazing!!

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★ 5

This gym is very clean and welcoming Lalo always greets me like family and is always on task he’s also super helpful whenever I have issues with my membership.

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★ 5

Lalo was very helpfull

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★ 5

Evelyn is a great friendly worker and is there for anyone!

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★ 5

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★ 5

Great staff and membership. Not a social club but very courteous group.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Im always at this gym its such a great environment. Evelynn is always welcoming and supportive!

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★ 5

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★ 5

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★ 5

Lalo 5 ⭐️

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★ 5

Lalo was very helpful

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★ 5

Great service very helpful staff Emily helped me out a lot and answered all my questions

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★ 5

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★ 5

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★ 5

Lalo is very helpful and kind!

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★ 5

La lo was very sweet and nice to us very nice gym. Welcoming environment from all

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★ 5

Lalo is an amazing, friendly, hard working individual. The gym itself is such a welcoming environment, very clean.

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★ 5

Great gym!

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★ 5

Workers are nice. Lalo was helpful

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★ 5

I've been here for almost 6 months and I'm glad I selected this gym over another one. It started with a non pressure, courteous tour by Jenny. Most gyms I visited had a fast talking rep looking to make a few dollars or hit a kpi metric. The gym has remained clean and the staff has been great.The owner should treasure his employees as nowadays customer service is generally lacking.

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★ 5

Lalo was super helpful and goated

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★ 5

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★ 5

Great staff and club. Always clean

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★ 5

so clean

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★ 5

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★ 5

My favorite location by far. Staff is beyond friendly and the gym is exceptionally clean. Recently updated equipment is fantastic! Loving the new spin bikes

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★ 5

Jeebz is the best! Amazing customer service

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★ 5

I’ve been to quite a few PF’s all across this country as I’m a flight attendant.. This particular location is always clean with a good atmosphere that starts with the staff.. Stacy the manager really shines with a warm smile every time you see her.. kudos to the West Dundee location for always getting it right

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★ 4

Very nice club. Clean and has lots of new/updated equipment. Locker room is perfect.

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★ 5

been to many different planet fitness’ only one where ive seen someone always cleaning. love the new equipment and shoutout to stacey for always being so welcoming

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★ 5

Stacy is the best manager she is so helpful and sweet! Love seeing her every day she makes fhe facility so enjoyable

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★ 5

Employees are awesome early 4 and 5 am always with a smile

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★ 1

The most crowded gym I’ve seen so far
I travel 48 states and use planet fitness all across the country and I’ve never been into gym and left without working out expect in this gym this is the second time I go and I couldn’t workout I felt I couldn’t breath wow
2 to 5 people working out at the same machine sometimes you don’t even think twice to use it .
Went today and left right the way very disappointed after I’ve seen no place to even move around .
Also flip flops , pajamas and crocs here it’s a common thing no management !

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★ 5

Gains broh

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★ 5

I been coming here for about 2 years and is always super clean, the staff is really friendly specially Miguel, Lalo, and Jenny they always answer any questions I have in a very professional way I really recommend this location.

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★ 5

Lalo was very helpful!

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★ 5

Very nice staff! Mayer was very helpful

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★ 5

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★ 5

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★ 5

Clean and well kept gym. Stacey is so nice and welcoming :)

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★ 5

Great Service!!

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★ 5

Great gym! Fantastic equipment and machines

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★ 5

It's a large, clean, modern location with plenty of workout stations. I love that there's plenty, and you aren't fighting for one of the benches like at Elgin's location. Great place.

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★ 5

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★ 5

Stacey is an amazing employee she's always very attentive and friendly!!

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★ 1

Weird

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★ 5

El lugar perfecto 👍
Parte de mi vida y mi felicidad 😊

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★ 5

I love coming here

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★ 5

Great staff, And props to Luise at the counter for helping is out big time.

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★ 5

Morghan was very helpful getting me my day pass!

Source: Google