★ 1

If I could give 0 stars I would. I just called to ask about an inbody test and they proceeded to ask if I'm a member and all I said was no and the lady responded with "well we don't do that for non members, bye" I was heavily thinking of joining but didn't get the chance to say anything before she hung up. I will never spend a single dime in this establishment just by how rude, nasty, and disrespectful their staff is. If you don't like talking to people don't make it your job.

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★ 5

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★ 1

The facility is very nice and Kyle, one of the managers, was very professional and polite. However, the director of this facility was immediately dismissive and refused to address my issue.

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★ 5

I go here for diabetes education classes, which I honestly dreaded. Turned out to be better than I thought. The educators are friendly and informative and my dietician is very welcoming and informative as well, without making me feel like crap for letting myself get this way.

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★ 5

I see a nutritionist counselor. Nice workout room and they have a pool!

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★ 4

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★ 5

Fairly well maintained facility. Emails are sent out when there is a facility issue or canceled class. Exercise machines are in good condition and plenty of free weights. The indoor track is great for getting steps in, or a quick run between sets, or just walking. The staff are always friendly and ready to answer questions.

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★ 3

UPDATE: I took the center up on their generous offer to reach out about renewing our membership, but it’s been a week and we never heard back. I’m not sure what to make of that, but we are now too embarrassed to try again let alone go there. We are glad policies have been modified, and we stand with our opinion that it is a very nice facility.

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This is a very nice gym with excellent facilities. We were members for many years and especially appreciated the indoor pool, which was a highlight for me as an avid swimmer.

Unfortunately, we had to resign our membership after being informed that cell phones are not permitted in the pool area. While we understand and respect the reasoning behind this policy — unfortunately, some individuals misuse phones inappropriately — our careers as a physician and a lawyer require us to remain accessible at all times, including during workouts.

Ironically, my wife was on call when we were approached about the rule. As much as we enjoyed this facility, we ultimately had to find a place more compatible with the demands of our professions.

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★ 5

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★ 4

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★ 5

Very nice gym. Good choice of equipment and a walking/running track. Large number of fitness trainers are available if you want or need guidance in setting up a proper fitness routine.

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★ 5

I love the staff, programs, facility and amenities. My wife and I were talking the other day about it-- she was so impressed by how there are so many things for so many people! Well done, Fitness Center!

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★ 5

I’ve had my membership for a while now, but have always been too intimidated to learn the weight machines when a crowd is present. Today, I finally got the courage to ask and Ben was a tremendous help. He was very friendly, patient, and instructive. If I could, I’d give him more stars. Thanks Ben!

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★ 1

I wasn't aware that my credit card on file expired and they weren't able to charge it. So they just let it keep racking up. They knew exactly what they were doing and I know exactly why they did it.
It was during the pandemic and I hadn't even stepped foot on the property in several months and when I wanted to reinstate with a new credit card they wanted all the back penalties and monthly fees. It eventually went to a collections agency that bought the debt so they weren't going to get paid anyway. That's just total trash customer relations. Any other business would be willing to work with their members. ALL ABOUT THE MONEY. 😡

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

I signed up 9/28/24; canceled my membership 9/29/24. I was told I can’t get my money refunded back to my card; and that it takes them 4-6 weeks to mail/refund my $74 back.

I immediately cancelled the next day because the presentation was horrible. I didn’t get a walk through of the facility. I was rushed by both team members I met. They never provided me with a copy of my contract (just took my money); and stated to me it was their job to convince me to stay and hold me accountable to be in better shape.

The whole experience was awful and humiliating. Not to mention I believe they’re scamming me to avoid refunding me my money.

Thanks for nothing!! I paid someone to be rude and insensitive to me. 😔

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★ 5

I would love to announce the Saturday morning pickleball play-by-play if you'll have me.

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★ 5

Really nice gym. They offer many classes. They have a wide range of exercise equipment. They have a heated pool, a reg pool, a sauna, Gucci, and a steam room. They offer massages and personal trainers. They have a BB court, racket ball, and boxing.
They have a track. They have something for everyone at any level.

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★ 1

Once more I had a swim lane reserved and I was double booked with another swimmer. This is a terrible policy. NO swimmer wants to share a lane unless it's with a friend. Take a survey of your swim members if you don't believe this to be true.

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★ 5

Honestly the best gym ive been a member of in a long time. Offers everything one could need to get their body on track. Even has daycare services

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★ 4

Hot tub is so great.

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★ 5

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★ 5

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★ 5

Voting was easy and efficient.

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★ 5

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★ 4

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★ 5

Excellent Facility!!, It gives me an large regimen of exercises and classes to choose from to meet all of my health goals

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★ 5

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★ 4

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★ 5

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★ 5

I love Peyton my Trainor he makes me feel at home and knows how to push me and I just started back working out! Great place love it there!

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★ 5

Great spin classes. Fantastic open free weight/weightlifting area. Every time I go, people are friendly and willing to help you move heavier equipment. The mornings between 7-9 are usually slower. You’re going to hit a lot of people around 4-6 pm. Overall, it’s been a great experience. I love the weightlifting area and the saunas/steam room. Locker rooms are clean.

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★ 5

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★ 5

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★ 2

After along hiatus, I went back last year. The price is steep, but I assume it's to cover the amenities and the costs for maintaining the pools. I was willing to pay more, because I was primarily interested in the pool.

There are rules that are not enforced, like showering before entering the pools and whirlpool, using the whirlpool, steam room or sauna while naked, and not using one's phone in the locker rooms. These rules are not followed by some of the older women I observed. I would say something to the front desk each time, but then the next time, the same thing would happen. Last time, after I showered and entered the whirlpool, I observed 2 women, both over forty, walk right by the showers and go straight into the pools. One of them used her phone while I was towel-clad, looking to dress, who merely turned away from me after I told her they are not allowed to be used in the locker room. My daughter was grossed out by a middle-aged female member who exited the whirlpool naked, just as we were getting ready to get in. Every time I go, something like that occurs.

They only include 2 guest passes per year with your membership, which is bogus. You have to pay $15 for a day pass for your guest each time. You need to get a voucher from the desk to attend a fitness class. For most of the time in the last year, the cafe was closed, which was a real shame.

Don't sign the contract! I fully regret it. They don't care about people, they care about the Benjamin's. If you join mid-month, and you sign the contract, the obligation is for 13 months. They prorate the current month, but add the full month on at the end. My mistake.

Was the $760 worth it? Is it what I hoped for? A resounding no. Better than the y, (which was nasty and infested with roaches when my daughter went for swimming lessons) but not worth almost $800 for a year. Whew! Per person, that's a lot of 💰!

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★ 5

New member and enjoying being at a nice facility close to home.

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★ 5

Staff is very nice and polite, and very helpful!!!

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★ 5

I love it

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★ 5

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★ 5

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★ 1

Its a great gym. I hope you got money to waste, though.

Them having it be required to pay an enrollment fee of 200$ or more, then if I run into hardship and have to stop my monthly payments for more than 90 measly days, I gotta enroll all over again!

No thanks. Super elitist gym. Plenty of absolutely acceptable, much cheaper options in town. Go to Planet Fitness. Go to Gold's Gym. Just go for a jog each day lol. Don't give these people your hard earned money.

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★ 4

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★ 5

My doctor is there. Her staff is fabulous

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★ 1

1400 1st month. Guess passes only last one time amd 50.00 per month doesn't include personal trainer which instead of per week pay you pay 25.00hr instead of like per day. Super expensive for no reason never use to be this expensive everyone quit this place till it becomes sane

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★ 5

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★ 5

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★ 5

Best gym in town! Be sure to use ALL of the amenities and you're well getting your moneys worth easily!! <3

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★ 5

Amazing place!!! I love it here!!

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★ 5

Jackie h is my physical therapist. He is awesome he does a great job

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★ 5

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★ 5

Very clean

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★ 5

Very Nice Place To Workout At And If Your Looking For A Place For Therapy That You Need I Would Highly Recommend You Go Here I Went Here Yesterday To See What Was Going To Go On With Them And They Took My Blood Pressure And It Was Way Too High For Them To Let Me Start My Therapy On My Shoulder And Elbow Too But My Blood Pressure Was Way Too High For Them To Let Me Start And I Didn't Have A Problem With That At All And I Asked Them If They Accepted Any Walk In That Would Like To Work Out Just For The Heck Of It And I Was Told They Do But If They Would I Would Definitely Go Here For A Good Couple Of Hours For Working Out But Very Very Nice Place Inside And Very Very Clean Too And Very Good Friendly People That Work There Too I Hope They Can Help Me Out With This Shoulder Issue Pretty Soon Hopefully

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★ 4

This is one of the cleanest fitness centers I have ever attended. I would have given 5 stars but due to the pandemic many classes and percs are not open yet.

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★ 5

It's a very nice place. Well kept.

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★ 5

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★ 5

Love this place!

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★ 5

The best! Enough said.

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★ 5

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★ 5

Great gym

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★ 5

I visited the therapy section. Great customer service.

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★ 5

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★ 5

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★ 5

Great place to workout. Outstanding group class instructors, trainers and wellness coaches available for all your fitness needs. Highly recommend the spin classes.

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★ 5

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★ 5

Great work out place with great amenities

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★ 5

Love this place

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★ 3

Nice and clean. However very expensive and always crowded. One more price hike from leaving.

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★ 2

Online scheduling would be helpful. Looking for a place with good massage but not being able to book online will turn me away 100/100% of the time.

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★ 5

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★ 5

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★ 5

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★ 5

Love it

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★ 5

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★ 4

Great staff

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★ 3

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★ 5

Health oriented staff

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

This fitness center is clean and the reason I joined was because of the 2 pools. That's the only reason. 😂

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★ 4

I like the different kinds of equipment

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★ 5

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★ 1

Their policies are not accommodating for clients who are experiencing medical issues beyond exercise that needs to terminate sooner.a This happens even when your not under a contract. Also when you terminate they make you pay for a whole other month that your not going to be there. New policies need to be made.

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★ 5

The fitness center is excellent

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★ 5

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★ 5

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★ 4

Nice has alot to offer but not happy that there is no more monthly kids daycare prices..i feel my kids are safe and well taken care of here but cant afford to pay $5 a hr a kid even if i went 3 times a week thats $30 a week!!! Thats $120 a month on top of my membership!! Thats crazy

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★ 5

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★ 1

Horrible place they take your money for nothing and do not work with you when you cancel. They charge a lot of money and are not helpful if you get into a difficult financial situation.

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★ 5

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★ 5

Love it here great equipment, great trainers and members are very nice I don't have to worry about getting a spot when needed

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★ 5

Great staff and great place for a workout

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★ 4

Excellent exercise spot

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★ 5

Excellent staff and facility.

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★ 5

Staff very nice , pleasant. Learned alot to help myself

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★ 5

Nice facility!

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★ 5

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★ 5

Getting started

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★ 5

Great place to work out.

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★ 5

It's the best place to work out

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★ 4

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★ 5

Riverside medical center is definitely the best medical center that I've ever been to the staff are all awesome the doctors are awesome they meet the they listen to you they treat you like family there's no long waits they take your suggestions it's almost like being part of the team of your own health care it's definitely above and beyond anything that I found in the northern suburbs thank you Riverside

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★ 5

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★ 4

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★ 5

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★ 5

Great place, extremely helpful staff.

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★ 3

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★ 5

Great place to work out

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★ 5

Great place to work out

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★ 5

This is the Taj Mahal of gyms in kankakee/Bradley/Bourbonnais area. Facility is spotless with steam/whirlpool/sauna in the locker rooms. Leave all your toiletries at home everything is there...mouthwash, shaving cream, cue tips, etc. Want a massage it’s here! Love the track, have a nice bunch of retirees that play racquetball in the daytime. I’m now a senior, 52.00 a month is a steal! For your health?? Couldn’t be more reasonable!

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★ 5

Beautiful place!!!

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★ 4

Aquatherapy is so easy on your joints. After my back fusion surgery in Dec 2017, the pool is wonderful, I also have Fibromyalgia, easy exercise on the achy bod.

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★ 5

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★ 5

Very clean

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★ 4

This is where my doctor's office is

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★ 5

Wanna go try out

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★ 5

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★ 3

Cost is not for everyone

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★ 5

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★ 4

It's a nice gym. It's expensive though and staff can be a little impolite sometimes. The front desk women are very nice. They aren't the rude ones.

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★ 5

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★ 5

Nice place for the elderly to exercise.

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★ 4

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★ 5

Love the health care

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★ 5

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★ 4

Really expensive but you get a lot more with your membership than a typical gym. Clean. Pool was too warm for lap swimming and each bathroom stall was out of tp in the girls locker room. Not a lot of machines for the price compared to an equivalent gym. For instance I only found 2 rowing machines.

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★ 1

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★ 5

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★ 4

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★ 5

Excellent therapists they give great care

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★ 2

Get a total alright physical fitness fit place. However the parking lot is very very poorly designed for handicapped people. Even the handicap spots are a distance from the building. The building sets up hill causing stress to anyone that might be handicapped or physically disabled in any capacity. Having to check in and to where you're going to the pool is a great distance even though you they have an elevator it still is a lot of walking. I think in general whoever designed it the architect or the architectural firm really didn't give thought to problems that people that are totally fit help. When I go back or join it no I would not go back or join it I was too drained by the time I left there to even consider going back there. If you like a lot of machines to walk on if you like a lot of distance between point a and point B if you don't mind parking far from a building if you don't mind walking uphill this would be the health club for you.

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★ 5

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★ 5

It's where I work out.

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★ 5

Massage therapist Sandy has magical fingers sent from God.

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★ 4

first time is waiting too long , doctor so busy with paper work! second time better

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★ 5

This is a great place to work out. I am retired and meet alot of nice people here. The pool is great. Dressing rooms are clean. Trainers and staff are excellent. Nice little cafe also. Best facility in the area.

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★ 4

A little pricey but once i went there i see why

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★ 5

Best gym in Bourbonnais.

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★ 5

Best workout facility

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★ 5

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★ 5

Sandy the massage therapist is a true knowledgeable professional

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★ 5

Best plave in area, love it

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★ 5

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★ 5

It's always good to get back working out again, and the this place is kept clean.

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★ 4

Great fitness place.

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★ 4

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★ 4

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★ 5

A true Dr.of Medicine not these Dr's.Who treats you like a criminal for being i ll?

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★ 2

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★ 5

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★ 4

Very nice people and their snack bar is really good good parking.

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★ 5

Please for the love of god have maintenance lube the cable slider that adjusts the height of the cables. It’s driving my INSANE. Other than that I love this place. 😄

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★ 5

I Love This Place. I can't say enough good things about the facility and staff. Top notch group & state of the art equipment. Would definitely recommend.

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★ 4

A lot of the machines are aging and need replaced. Otherwise it is the nicest gym in the area and usually pretty clean.

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★ 5

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★ 5

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★ 5

Great facility!

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★ 4

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★ 5

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★ 3

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★ 5

They have everything but a razor, ask for Khendal, he is a great personal trainer to get you going

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★ 5

First class facility, knowledgeable staff, respectful members. Membership is on the high end but totally worth it. All the amenities you would need.

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★ 5

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★ 5

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★ 3

Clean and lots of machines

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Clean, very friendly staff and great classes!

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★ 4

I joined rather recently, in November. I retired last year and knew for my health I needed help and was ready to do something. My advisor helps me see habits that are not helpful and suggests improvements. I meet with her once a month to check progress. If I want to increase or decrease my routine she'll advise me.
The ladies locker room is in repair and it's taking a while but it doesn't really impact me that much. I am still happy with the place so far.

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★ 5

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★ 5

Great clean facility

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★ 5

A great facility to workout in as well as seek healthy habits from the trainers. Large, clean, has a pool and cafe, as well as great service.

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★ 4

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★ 3

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★ 4

If you enjoy the water, it's the only club in the area for you! The club's strengths are the two heated pools, the classes, the staff and variety of exercise possibilities. Although the climbing wall was removed, you still have racquet ball, badminton, basketball, spa tubs, steam rooms, massages, saunas, machines, weights, aerobics, a track and lots of classes! You'll pay for those with the highest fees in the area, but I consider it an investment in my physical and emotional health. If they'd only put in an indoor tennis court, I'd live there!

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★ 5

Well managed and very clean!!

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★ 5

The only full fitness gym in the area. Great facility , great people. Operated end maintained well.

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★ 5

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★ 1

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★ 5

Fantastic people and facility!

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