★ 5

Awesome gym with brand new equipment. Plenty of space to move around, great location, and the staff couldn’t be better.

Source: Google

★ 5

Love this gym! Good vibes, good people, and the new cardio equipment is top tier!

Source: Google

★ 5

The community at this gym is unlike any other gym I’ve been to. Everybody knows everybody and is friendly and always positive and motivating. The environment and energy in this gym is unmatched compared to other gyms. The owner is who trains me and is the most genuine down to earth human I’ve ever met. He listens to my needs adjusts to previous injuries and over all has the best training program I’ve ever seen. All the members respect each other by putting away weights and not leaving anything behind which just makes for a clean gym. The owner absolutely takes pride in what he does and very approachable which makes me feel extremely comfortable having him train me. There’s not a lot of trainers out there that are as motivating as he is before, during, and after the work out and I will forever be grateful I found Shorewood Fitness to live a better and healthier life. Pictures attached speak levels of how this gym is ran.

Source: Google

★ 5

Honestly the best 24 hour fitness gym in the area. From the equipment to the people not to mention some of the most accomplished trainers around in Arm Wrestling, Bodybuilding , Powerlifting and Strength Training

Source: Google

★ 5

I’ve been training at Shorewood for the last 8/10 years! It’s the only gym I know of that offers powerlifting, strong man, arm Wrestling, bodybuilding and general fitness! Well worth $40 a month!

Source: Google

★ 1

Contacted this gym to attempt receiving a membership and when I met with one of the employees I was not only criticized for my physical appearance, but instructed that the only way to get my life in order would be to lose weight and begin rigorous workout routines. Absolute disappointment for this establishment- a place that is meant to harbor body and health positivity appears to be doing the exact opposite. I will not be investing any further time in this place.

Source: Google

★ 5

If you are a serious fitness person, this is the gym you need to join.
The staff are literally professional body builders and have a wealth of knowledge to share with the gym members.
Best of all, the membership cost for a gym that is always open is much less than all the other gyms around.

Source: Google

★ 5

Great gym. Lots of equipment. Very knowledgeable trainers. Owners are super nice. Lots of experienced clientele.

Source: Google

★ 5

Best gym community around, from equipment to people. High quality trainers, very knowledgeable community, and a range of accessories for any type of training. A great club to join at any level

Source: Google

★ 5

Love this place.
Open all day every day so there is no excuse not to make it in !!!!!!

Source: Google

★ 5

Great facility open 24/7 and cleaned daily and great other people

Source: Google

★ 5

Great gym! Great people, better than your regular gym

Source: Google

★ 5

Started my gym journey a year and a half ago and I haven’t been able to leave this gym! It’s a nice, small gym that has all the equipment you need to use.

Source: Google

★ 5

I recently found this gem of a gym out here in Shorewood after recently leaving my last gym due to increased fees and decreased operating hours.
This place is great because it's never over crowded and it is open 24 hours, so you never have to worry about getting a workout in before closing time.
The owner is the real deal and lives fitness 24/7. Anything you need assistance with in your fitness journey, he can help.

Highly recommend this place. You can't go wrong here.

Source: Google

★ 5

Love this gym! I'm always able to find a machine or weights to use. Love that It's 24 hours because I work swing shift and i can come here anytime.

Source: Google

★ 5

Amazing gym, has awesome equipment for bodybuilders and powerlifters, great pricing, and the owner was super nice. Would definitely check this place out

Source: Google

★ 5

Good equipment friendly staff

Source: Google

★ 5

I fw how Vince added that laying chest press dope

Source: Google

★ 5

Amazing gym, has everything you need to have a great workout. This review is after my first visit to this gym and I must say I got one of the best workouts of my life here. Vince, the owner of this gym, is amazing and very welcoming. You can tell he only wants the best for you and your workout. This is a powerlifting gym, so don’t expect it to be the same as a Crunch or LA Fitness. But with that being said I’d recommend this gym to everyone. Definitely a 5/5 gym.

Source: Google

★ 5

Excelent gym tons of different machines

Source: Google

★ 5

This is a very clean and family like facility. Great variety of equipment and a good atmosphere to work out in. Thank you for hosting me.

Source: Google

★ 5

Shorewood Fitness is hands down the **top-tier gym in the area**. From the **state-of-the-art equipment** to the **incredibly knowledgeable and friendly staff**, every visit feels like a top-notch experience. The trainers are **extremely professional** and tailor workouts to your goals—whether you're a beginner or an advanced athlete.

The facility is **always clean**, well-organized, and has everything you need: **free weights, machines, cardio zones, and even recovery tools** like foam rollers and stretching areas. The **group classes are fantastic**, and the atmosphere is **motivating without being intimidating**.

What really sets Shorewood Fitness apart is the **community vibe**. Members are supportive, and the staff remembers your name, making it feel like a second home. If you're looking for a gym that **actually helps you see results** while keeping you excited to train, this is the place!

**10/10 recommend—worth every penny!**

Source: Google

★ 5

This gym is all business If you want to reach the Apex of your life help support this local business. The owner saved my life. I came in high blood pressure overweight and after working with him for over a year all my numbers are better and I feel great. The gym has a lot of equipment. It is clean, and the owner takes pride in his business.

Source: Google

★ 5

Love this gym! Second home to me and everyone who shows up. Has all the equipment I need to help me reach my goals! S/O to the staff at Shorewood fitness>>>

Source: Google

★ 5

Source: Google

★ 5

Great gym for the community, I’ve been using it since the start. Compared to some of the chain gyms, you rarely have to wait for a machine or bench. (I went with my wife one time to try VASA) Shorewood fitness has multiple options of equipment to work whatever muscle group you are looking to work that day.

Source: Google

★ 5

Fantastic place! Owner Vince is on site often and is great to deal with. Lots of great equipment!

Source: Google

★ 5

My experience with Shorewood Fitness has exceeded expectations. With the great hospitality, quality machines and weights, my journey to a healthier lifestyle continues to change my every day life.

Source: Google

★ 5

A community filled with non-judgmental, supportive, kind people with the head of it beginning with the owners. Meant for beginners-veterans in the gym open 24/7 for an affordable price.

Source: Google

★ 5

Love the atmosphere here, everyone is super friendly and helpful!

Source: Google

★ 5

Best gym in the area. Tons of unique equipment, dumbbells (up to 175lb) and specialty bars that no one else in the area has (a bunch of $500+ bars).

Source: Google

★ 5

This gym has changed my life, I went from some recreational gym where I capped out on my progress quickly to Shorewood where the progress is limitless. Even if you don’t know what to do there’s many people around that will help you and the owner vince is a great man who will go around the gym and talk to him clients and help them out. overall best gym i’ve been to.

Source: Google

★ 5

I’ve been going to Shorewood Fitness for over 5 years and have only had a great experience. Vince, the owner, has been supportive and incredibly knowledgeable during my fitness journey and is always at the front desk to greet me. The gym has built a friendly community where members help provide a supportive atmosphere and with many experienced members, can provide insight if asked. The variety of machines allows me to experiment with my splits and keeps working out varied and engaging. Shorewood Fitness is easily the best gym around and I highly encourage anyone looking to start their fitness journey or looking for a new atmosphere to try it out.

Source: Google

★ 5

Great gym open 24-7 easy entry and always great people with great environment. Everyone is always willing to help with a spot and motivations . Highly recommend

Source: Google

★ 5

Amazing staff and equipment!

Source: Google

★ 5

Have been coming to shorewood fitness for over a year now. Gym is always super clean and staff is friendly!

Source: Google

★ 5

Great gym, I’ve been coming here for a little over a year great lifting environment and great equipment.

Source: Google

★ 5

The best gym i been to in years i am more motivated then ever!!🦾🦾

Source: Google

★ 5

amazing gym that is never too full so you can exercise with maximum efficient and intensity

Source: Google

★ 5

The best gym has everything you need from equipment to even posing rooms. me n bro favorite start of the day

Source: Google

★ 5

Don't know anything about the car, but looks good

Source: Google

★ 5

Good variety of equipment. Never overcrowded

Source: Google

★ 5

Now this is a gym! Everyone is working out hard to get what they want physically. It reminds me of a Rocky movie. The Eye of the Tiger! The atmosphere is lade back and hitting it. Plus everyone is willing to give a hand if you need it. I've been a gym guy/meathead for over 30 years. It has what I like in a gym. I'm here to workout not hangout. It's open 24/7, free weights, machines weights, cardio machines. I can come whenever I want and hit it hard and leave. It's a gym you get results at due to the atmosphere. I only post reviews when I like something or someplace. Check it out for yourself. I think they have a weekly program available to. So if it's not for you no biggie but I think you'll like it! Also if you need a hand with something ask a member for help or staff. I asked a member for a spot. He didn't know me from Adam and gave me a hand. Anyway say hi if you run into me. I'm always glad to help anyone. Goodluck.....

Source: Google

★ 2

No one to show you how to use (weights and seat position) unless you pay a personal trainer.

Source: Google

★ 5

Vince is the most genuine, relationship building gym owner i’ve ever met. Really seals the community vibes, amazing place

Source: Google

★ 1

All of the cardio machines are old and run down. Stair master machines have been down for the past 6 months with out of order signs. There are no locker rooms. The bathrooms have catch buckets under the sink and there is an electrical wire hanging over it for the dryer. The only thing I can say positive about this gym is its open 24 hours a day. But paying 40 dollars a month and the gym equipment fall apart when using it is bs.

Source: Google

★ 1

I just called to get some insight on their gym. I asked if they offered small group work out classes. With a tone in his voice he said we're a body building gym focused on having every single piece of equipment you could want in your own home. We got so much square feet. This place is huge. We're focused on our demographic..... wow definitely not a place I would feel comfortable working out as a middle aged mom trying to change her health and life. Doesn't feel very inclusive at all.

Source: Google

★ 5

24/7 Tons of equipment

Source: Google

★ 5

No nonsense gym. Clean. Organized. Plenty of equipment. 24/7. Couldn’t ask for more!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great gym, good variety, and plenty of different attachments to use. Vince the owner is really welcoming and nice, well worth the money.

Source: Google

★ 5

This is the best place to be if you're seeking to advance your Fitness goals to the next level. I wasted many years & dollars to corporate gyms that don't come close to offering the type of atmosphere and customer service that you get here. Highly recommend choosing Shorewood Fitness as your permanent Fitness home!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great equipment, helpful staff. Love this gym. Personal trainers here really know what they’re doing!

Source: Google

★ 5

I have been going here for months now! This gym was the first gym I have ever genuinely gone to and stayed with. As a pretty amateur gym goer who had lots of anxiety especially within a workout space, I LOVE this gym! The owners are super friendly and you tend to see a lot of the same faces. Have not had one bad experience with any staff or members! Made it so much easier to be able to get into the groove and become comfortable with being in a gym. They have everything you could ever need on top of being very clean and tidy. The 24hr availability too is amazing especially since I tend to come after I get off work to finish out my day. Best gym ever!

Source: Google

★ 5

Well-kept gym, plenty of equipment, and truly open 24-hours.

I'd love some noise padding or a better sound system to deal with the wide open room, but it's a minor nitpick and I'm happy with the gym.

Source: Google

★ 5

Great Gym, absolutely the most nice and knowledgeable staff around.
Vince runs a great place if you need help with anything he’s always extremely helpful.

Source: Google

★ 1

The gym seems to be in a poor condition, lacking proper equipment and maintenance. The staff is unprofessional and unhelpful, with little knowledge about fitness and exercise. There are safety concerns due to the lack of hygiene and cleanliness, and the facilities are quite limited, making it difficult for members to work out effectively. Overall, it appears to be a disappointing and unsatisfactory gym experience.

Source: Google

★ 5

Great people! Great services!

Source: Google

★ 5

If you take your fitness serious, Go see Vince! He will absolutely get you taken care of.

Source: Google

★ 5

Went on a guest pass with my buddies just the other day while I was in town. The gym had tons of variety and I got a sick pump, will definitely go back when I'm in town

Source: Google

★ 5

Great Facilities, Great Staff, Location is perfect.

Source: Google

★ 5

Shorewood Fitness is a great gym! They have updated the facility with some awesome equipment and the staff is very kind and motivating!

Source: Google

★ 5

I am 3 days away from being 78 years old and I love Shorewood Fitness. The owner is so polite and handsome. Cute little Hawaiian boy.

Source: Google

★ 5

Best gym around! Vince is also a great personal trainer! IFBB Pros train here but so do everyday people who want to improve overall health. It's a great atmosphere.

Source: Google

★ 5

Great gym and great gym staff. Vince and the rest of the trainers & staff are a great help and super positivity to all members. Never have to wait a long time to grab a machine or the free weights. Highly recommend.

Source: Google

★ 5

Love this gym! Everyone is so friendly, and supportive of one another. If you need a place to workout, there’s no other place like this!

Source: Google

★ 5

Honestly the best gym in town. Has plenty of equipment. Went during the busy early evening hours and had no issues getting in a good workout in. Also love that it’s 24/7!!! Everyone there is friendly and all positive vibes.

Source: Google

★ 5

First time ever going here. Drove all the way from lasalle and I have to say this place is incredible. When I first walked in I was greater so kindly by so many people. The owner is a top notch dude and a great person. The equipment is some of the best and the atmosphere is perfect to get you into that headspace to get a great workout in.

Source: Google

★ 5

I was searching for the right place about a year ago, hopping from gym to gym and I finally found my home. From the amount of equipment to the expertise of the personal trainers, it has truly made a difference in my fitness journey!

Source: Google

★ 5

Vince and his staff are always friendly, motivating and very helpful! One of my all time favorite gyms to visit in the area

Source: Google

★ 5

Highly recommend this gym. Family feel there. I like to say that this is the “Cheers” of gyms. Weather you are looking for cardio, free weights, machines, or personal training they’ve got it all.

Source: Google

★ 5

Shorewood fitness is outstanding. This gym accommodates all fitness levels. And has the personal atmosphere to keep you coming back. And for those of us, who are hardcore gym fanatics, then Shorewood fitness is the place, equipment setup, is highly accessible for high intensity training and super sets as well as giant sets. No waiting to use the equipment!!!!

Source: Google

★ 5

Great gym to workout at, open 24 hrs so it’s perfect for any work schedule. Owner and staff are very knowledgeable, friendly and helpful for anything you need or don’t know. Have to give it a try!

Source: Google

★ 5

It is the “Cheers” of gyms….great people and the BEST equipment!

Source: Google

★ 5

Source: Google

★ 5

Hands down the best gym in the area. Tons of weights and machines, 24hr access and awesome owners. You won’t be disappointed.

Source: Google

★ 5

Best gym in this area! Friendly staff, clean facility, the owner Vince is willing to help to establish a fittness program to fit my needs.

Source: Google

★ 5

Source: Google

★ 5

Amazing gym with great equipment and helpful staff. I will diffently be going back again.

Source: Google

★ 5

Over 200 pieces of equipment!!! The only gym on the area I use!

Source: Google

★ 5

Awesome gym. Great and knowledgeable staff. Ton of equipment and it's 24 hours gym access!!! This gym is stacked and the price is great. Check it out for sure

Source: Google

★ 5

Great atmosphere, I’ve know vince for 10 years makes every member feel like family highly recommend shorewood fitness

Source: Google

★ 5

Great place, the trainers are the best plus they are opened 24 hours

Source: Google

★ 5

Great gym with great staff! It has every piece of equipment you'd need for a workout and then some. 5/5 stars.

Source: Google

★ 5

All the essential equipment you could want. Open 24 hrs. The management keeps it smelling sterile. Price is right for the 24 hr access and the sheer amount of equipment is impressive and growing. I've been going regularly since January '22.
June ‘23 update: I’m still coming to this gym regularly. They’ve gotten a lot of new equipment since I’ve started coming. It’s nice to have new toys to play with to keep me engaged.

Source: Google

★ 5

I don’t understand the one star reviews, I loved this gym, unfortunately moved away so I have to go to a gym closer to my house, but went here after a long leave from lifting, Vince and employees made me feel at home, offered help. Always bringing in new equipment, and now in a bigger facility. I had the BC/BS fitness pass so I had multiple gym memberships in that area this is 100% the gym that once I went to, I stopped going every where else. This is the Best value gym out there. If you live in the Plainfield/Shorewood/Joliet area this is the only gym you’ll ever need!!

Source: Google

★ 5

Absolutely loved my experience at this gym!! Super friendly staff and good environment. Constantly improving their equipment and facility. The owners are really personable with their members and give such great advice! :))

Source: Google

★ 5

Best gym and the best management. Helped me get back into my fitness Journey!!! I highly suggest this location and the trainers are top notch.

Source: Google

★ 1

Been calling repeatedly trying to cancel my membership for over a year, no one picks up the phone. I live across the country so can’t go in person. Had to mark their charges as fraudulent. Don’t sign up

Source: Google

★ 5

Shorewood is a sleeper gym that doesn’t look like much as you pass by, however once you enter the gym, immediately you are immersed in an expansive machinescape of Nautilus,Rogue,procor, life fitness and tons of specialty equipment laid out perfectly with impeccable space utilization as if a grand champion Tetris player had designed this gym layout.

New machines often spontaneously appear as if by magic, everyone is respectful, helpful and kind.

Dynamic range of members ranging from beginners to expert bodybuilders. Anyone can utilize Shorewood fitness to strive towards their own specific goals.

If you’re a gym gypsy like myself, always travel gym to gym, seeking a place to finally set up camp and call home…

I’ve found mine, maybe it’s yours too.

Definitely worth checking out!

Source: Google

★ 5

My boyfriend and I love this gym. Vince and his team are awesome. The gym is so clean everyone is so nice.

Source: Google

★ 5

Nice gym for the price, been going here since this gym was Charter Fitness and they’ve made many improvements over the years. As a powerlifter, I really appreciate the assortment of specialty bars (squat bar, deadlift bar, Rogue power bars, SSB) and equipment at this gym that you normally wouldn’t find at a commercial-type gym. 24 hour access is also a big plus.

Source: Google

★ 5

This place is fantastic! My GF & I were visiting for the holidays, and Vince(the owner) was understanding and let us train for a great price! The equipment is a bodybuilder’s or athlete’s dream. We couldn’t have asked for a better experience!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I’ve been going to Shorewood fitness for about 3 years now. Fantastic equipment, friendly staff and owners. I recently started training with Kallies. She literally knows the anatomy and science behind what she tells you to do. Works with and through injuries. 10/10 will and have recommended.

Source: Google

★ 5

Everyone here is fantastic. Been going for a few years off and on now. Kyle is a personal trainer here and has really changed my mindset about overall fitness. I’ve lost about 15 lbs with him this past month! Fantastic, recommend to all my friends.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Excellent facility

Source: Google

★ 5

*Top tier guide*

I cancelled my LA fitness membership to come here. No complaints. Pay by the year. It's very reasonable.

24 hours
Secured fob entry
Personal trainer information at the front desk
Reasonable

Source: Google

★ 4

Source: Google

★ 1

Vince must be giving anyone that writes. good review a month free on their membership.

The place is dirty, smelly and small The equipment is so close together making it hard to workout, and the equipment is falling apart.

The owner Vince and the staff are rude. They talk about the members between themselves making fun of them .

On several occasions when it was hot Vince wouldn't turn the air conditioning on. One older man ask about it being hot inside Vince told the gentleman he didn't pay enough in membership dues to have the air conditioner on and it was good for him to sweat. At times the few overhead fan are shut off also

I wouldn't join this gym ever again

Source: Google

★ 5

Source: Google

★ 4

It’s my “home” fitness center! Helpful staff, good people. The equipment is in good shape. The fees are affordable, i.e. you’re not paying for marble floors or chandeliers - just a good fat burnin’, muscle rippin’ workout!

Source: Google

★ 1

No ones is ever at the front desk

Source: Google

★ 5

Great!

Source: Google

★ 5

I exercise

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Good place to workout at 💪

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

This is the friendliest, cleanest, no BS gym I've ever been in. Vince and the rest are awesome.

Source: Google

★ 5

Clean facility, fantastic and helpful staff!

Source: Google

★ 1

I have had my membership canceled for several months and out of no where I had a $50.00 charge for some place I haven’t been to in over 10 months! What a joke it has been to try this resolved because every few months that this should have stopped it’s a come back to be an issue.

Source: Google

★ 4

It is a very nice gym. Has just what I need. Everyone is very friendly

Source: Google

★ 4

Great little gym. Has everything that I need. They open at 5am so I can get my early workout in. Only negative is some stuff need some updating...like the TVs on the wall. But, then again I am not there to watch TV.

Source: Google

★ 2

This place needs to do a good cleaning

Source: Google

★ 1

Have made several requests to cancel my membership and Vince Robbins the owner is now MIA. Originally cancelled my membership in November 2019 when my card on file expired. Low and behold someone figured out that all that changed was the expiration date and not the numbers and my card continued to be charged. Had to reach out to my bank to have a stop put on charges from the gym. Once I did that I recieved a call from ABC Financial saying I owe Shorewood Fitness my monthly charge plus a $15 late fee. After reviewing other ratings on here it appears I am not the only person that they have done this to. STAY AWAY! Pay a bit more and utilize one of the big chain gyms, they have more ethics and backing.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Thank you for everything you do 🙏 keep up the good work

Source: Google

★ 5

Source: Google

★ 5

Few gyms I can walk in and feel comfortable. I love this gym, atmosphere, and the people who work here. Always inviting, and a great place to get a lift in!

Source: Google

★ 5

Was in the area and needed a gym for a workout. Very clean and the staff was super welcoming. Tons of free weights and barbells; super nice cardio equipment too. Will be back when I'm back in the area.

Source: Google

★ 5

Went as a guest with a friend. Very friendly staff

Source: Google

★ 1

Rude and unhelpful staff

Source: Google

★ 5

Source: Google

★ 1

I cancelled my membership, 1 1/2 months later they we’re still billing me, I called & Paul answered the phone, he was extremely unprofessional, not helpful & actually hung up on me. They are better gyms in the area, don’t waste your hard earned money there & if you cancel your membership keep your receipt cause they will keep on billing you, I had to call the billing company personally (ABC Financial) & cancel the billing, I’m going to report them to the BBB cause if you keep on reading they have done this to other people as well

Source: Google

★ 1

This gym is a tiny and cramped place that does not offer much. I checked the place out to potentially join and when I decided I did not want to sign-up, the owner yelled and swore at me and told me get out. There are many other local gyms with better facilities at the same or lower cost, so avoid this place!

Source: Google

★ 5

Friendly staff, great environment.

Source: Google

★ 4

Source: Google

★ 5

Honestly one of the best gyms I have been to. It's nothing incredibly fancy or very large but it does the job perfectly. Price is not bad at all especially since they just opened another gym in Plainfield area that you can go to. As well as bring a guest as many times as you like. I really recommend this local gym.

Source: Google

★ 5

Shorewood fitness is probably the most family oriented gym you’ll ever get the pleasure to be working out at... Vinny (owner) is a highly sophisticated professional and a great motivational person all around and his team staff is also well educated! If any gym is suggested from myself, it’s SHOREWOOD FITNESS! 😃

Source: Google

★ 2

06/25/19: Cleanliness is OK. Lockers rooms are most of the time clean. Machines are probably cleaned on a monthly base. Defective TVs have been removed from the treadmills and not replaced. Out of work machines are still waiting to be fixed... 10 months now :( Not really much improvements.

02/28/19 Update: That review has been read and some improvements have been made regarding cleanliness but still some way to go from what I've been used in other gyms... keep up the good work! A couple of machines have been fixed. Still 3 out of work... for over 6 months now.

01/31/19: Well equipped but can improve cleanliness and maintenance. Mirror and sinks in locker room are always dirty and cardio machines are disgusting right now (see attached pic). To the owners: Clean the machines or ask/require members to come with an extra pair of shoes and change them when they arrive. To the members: R.E.S.P.E.C.T. for the owners and other members. Do not get on the cardio machines with snowy shoes!! Water fountains also are never cleaned. One of them has some kind of pink mold developing on the tap. Obnoxious!! Finally out of order machines are not fixed. 5 so far and counting... for several months now.

Source: Google

★ 1

Source: Google

★ 1

This customer service sucks here! I cancelled my membership from Shorewood fitness over a month ago. At the time of the cancellation I PAID all my dues that were owed. I had the manger at the time of cancellation tell me everything was good I’m cancelled and I won’t be billed from them again. Well thank God i saved my receipt because today (4-13-2019) I get a charge from them for annual fee of $39.99 through my bank account.

I called them at 7am, the woman spoke to told me the owner doesn’t come in until 11am that she was going to pull my file and have him call me. Which he never did! I called back at 3:50pm and talked to a “so-called” manager with a horrible attitude. She told me that not only my account wasn’t cancelled but I had 3 accounts open. She acted like she didn’t care about my issue and even hung up on me after I told her that she’s a manger and this is the type of situations that managers have to deal with. She literally said to me “well thank you for telling how to do my job” then hung up on me.

About 5 minutes the owner calls me back 1. He didn’t apologize for anything. Not calling me back nor the service I received from his employees. He told me on the phone “my system doesn’t show that your account is cancelled” and that he can start to cancel my membership now. I stated to this owner that my account should already be closed for over 30days. I asked him how does a customer walk into his gym, cancel their membership, have a receipt and two electronic signatures on the receipt (mine and the one the managers) but their system doesn’t show that I’m cancelled!! It makes me really frustrated that I had drive all the way to gym to show proof of my receipt that my account should be closed.

The owner didn’t take ownership of them messing this up he stated “I’m just an owner this ABC billing department fault” and I still have to wait 3-5 business to even receive my money back. So if you ever have to cancel your membership from this gym save your receipts and cancel your credit card you signed up with them because they will charge you. Makes me wonder how other people they have done this too!!

Source: Google

★ 5

Source: Google

★ 5

Vince (the owner) and Mike Schon (my trainer) are both awsome people, great place to workout.

Source: Google

★ 5

Love this place. Would definitely recommend joining this gym, Vince and staff are awesome.

Source: Google

★ 4

Source: Google

★ 5

Really clean and friendly staff

Source: Google

★ 5

Source: Google

★ 5

Great facility and friendly staff. Highly recommend.

Source: Google

★ 5

Source: Google

★ 5

Great facility, wide variety of clean machines and Vince & staff are welcoming and friendly!

Source: Google