★ 1

Why would I give these people more money when I have a monthly contract with snap.?
All of a sudden they are not snap?
Yet they have snap signs and my key works.,
Then they told me they wanted money for their gym

They do not know how to run a business.
They just want your dollar

That's why I canceled

Source: Google

★ 1

It’s just not a 24 hour gym. I signed up for that reason. I like to workout in the late evenings. But this gym will close, the door will lock, and they do not have the keycards to allow you to enter after hours.

Also there’s often someone sleeping there on a couch or in the bathroom overnight, the gym’s music can be heard through your headphones and half the buttons/screens are broken or missing on the treadmills.

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★ 1

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★ 2

I think this place is on the verge of closing or an ownership change. Nobody responds to emails or phone calls and the TVs and Wifi have been down for months now.

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★ 3

Number is disconnected. I think they closed

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★ 5

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★ 5

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★ 5

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★ 4

This place is interesting because I think it is a gym for a residential building. So don't expect nothing too fancy. But I definitely think it is better than an LA fitness if you are looking for a much smaller gym with a sixth of their capacity .

I bought a day pass, but I was able to get inside the gym I sneaking in behind a guy who is a member and who was able to swipe his card.

There was one person working inside the tire entire gym, he is also a trainer, but he was holding down the fort very well, and was very helpful as well when I was looking for some things during my workout.

Source: Google

★ 4

Decent and affordable gym. Cancellations have to be made easy. It’s a bit tough to cancel.

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★ 4

Very friendly and professional trainers

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★ 5

JALEN LEWIS!!💪💪ive been a member here since February’23. I am 58 and was injured in January ‘22. Had two pins put in my knee. 8 months of therapy. I was able to do minimal workouts. I was broken mentally and physically. Then I met Jalen. He has brought me back to where I can do squats and lunges without concern for my knee. I am stronger and confident thanks to his training and knowledge!!! Strongly recommend his service if u looking for results.

Source: Google

★ 5

Did personal training with Jalen — An exceptionally talented coach and a personable listener! I have nothing but good things to say about this gym.

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★ 5

Great gym with a great community!

I've been working with Jalen as my trainer, and our sessions have been so helpful -- Jalen gives very detailed advice about form which has helped me get way more out of each exercise, and he can always tell exactly how much I'm able to do in order to tailor the workouts to the perfect level of challenge. The workouts are always fun and energizing as well!

Source: Google

★ 5

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★ 5

Best Gym I ve ever been to!!!

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★ 2

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★ 4

Great facility good staff serious management !

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★ 1

Was a member here for a year and it worked well. Cancelled because I moved, right there in the office, was told it’d be processed immediately. And yet they just continue to charge me. I even had to cancel that credit card (unrelated) and they STILL found a way to charge the replacement card the next month even though I never gave them the info, which I didn’t even know was possible. They never answer the phone or email (as one of the owners proudly told me way back when I signed up) so I had to come all the way back in to even address this. I did that, but since I came after their office hours, they wrote my name on a post-it and said “it’ll be taken care of in the morning,” which is exactly what I was told when I first cancelled. If anything changes here I’ll update this review, but these are unacceptable business practices. If you like your credit card being taken for a ride, this might just be the gym for you.

Source: Google

★ 5

This is undeniably the best run gym I have ever been to. I would like to preface this review by saying that I have been a member at a variety of gyms including DI Athletics, professional sports, boutiques, country clubs, and recreational gyms.

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★ 1

Never staff on site. Equipment is filthy and often broken. Mold in the showers. I think they gave up on this place years ago, there’s no oversight by management. GO ELSEWHERE! There’s a sleek FFC right around the corner!

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★ 1

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★ 5

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★ 5

Absolutely love Snap Fitness. Louis is my personal trainer. He's very knowledgeable, fast paced and keep you engaged in your workouts.

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★ 5

I really really really enjoyed this gym. It's super small but convenient. If you're looking for a quick workout, this is definitely a place to go. They're open 24/7 and the people in their very very nice

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★ 5

Very clean. Great atmosphere and a helpful staff

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★ 5

I was in Chicago for a work trip and needed a place to get my workout in! Snap owners here are AWESOME! This place is clean, super big, great workout equipment and really positive space to workout. Definitely need to check this place out

Source: Google

★ 5

very clean place. Feels like you're part of a community when you're here.

Source: Google

★ 5

This gym is really excellent for a number of reasons. First of all the lighting is great and there are nice big windows so you don’t have that disgusting fluorescent submarine light and dim corners. Second of all it is a very large and well equipped room. You are not overwhelmed with endless rows of closely packed with machines and for those of us who are not gym junkies you definitely feel comfortable working out here. On the other hand there is definitely enough high intensity equipment here for the more experienced folks to get a real workout in. Lastly the owner (and management) here is incredibly professional and friendly and they go out of their way to make you feel welcome.
Id highly recommend this place to everyone! PS Support black-owned businesses!!!!

Source: Google

★ 4

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★ 4

Ight

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★ 5

Love the atmosphere...

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★ 1

Customer service is non existent, no one is ever available to answer phones during "staffed-hours." After cancelling my membership three months ago I am still being charged monthy. Snap fitness will not return calls or emails.

Source: Google

★ 5

Excellent 24/7 gym in the South Loop area. Friendly staff. Machines are well-kept and you gave everything necessary to completely do a full-body routine. Space for yoga available. Parking is an issue. P-2-P in the building. Highly recommended.

Source: Google

★ 1

I had an annual membership while living in the 1212 Michigan building. And due to COVID-19 I was unable to use this gym or utilize my membership for months. I inquired about receiving credit for the time I was unable to utilize my membership, and received nothing.

You would expect a business to be more humane, during these unprecedented times. All I asked for was the few months, that I had already paid for, with my annual membership, to be reimbursed.

Oh well there loss, not mine.

Source: Google

★ 5

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★ 5

Great spot, open 24 hours, always clean and usually not overly crowded, never have to wait for machines or treadmills

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★ 5

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★ 4

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★ 5

Convenient location. Staff is always friendly and it never jam packed so that you dont get to use the machines

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★ 5

Good range of well-kept machines, great staff and reasonable pricing for residents

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★ 5

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★ 4

If only they had bigger lockers, and the showers are always out of shampoo so I bought my own. They do have a good amount of equipment to get a good workout.

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★ 5

great place and this can help athletes achieve their performance and fitness goals.

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★ 5

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★ 5

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★ 5

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★ 5

Small, not too crowded, has the basics for stength and cardio. Studio area is almost always open for stretching, core work etc. Polite staff. Clean dressing room/bathroom.

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★ 5

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★ 4

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★ 5

Great price for 1212 residents, plenty of machines, weights, and cardio. Never too packed

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★ 4

Adequate gym. Never too crowded. 24hr access is very convenient. Locker room amenities are very limited. Playlist is horrible, lol.

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★ 5

This is a great little gym in the city, perfect for those of us who want a good selection of weights and equipment. Happy to have found it!

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★ 5

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★ 5

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★ 5

Great gym. Not only is it super clean and organized, but all of the patrons take good care of the equipment and make sure to put back weights where they belong.

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★ 5

Great convenient work out faculty! Trainers are nothing but helpful and friendly. I've only had good experiences with this Snap Fitness location. Fully recommend.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Place is small but at prime location. Tidy, all equipments are running and has almost all the things needed. However, few more equipments are required but I guess they don't have much space.

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★ 5

Great group of owners and trainers

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★ 5

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★ 5

Quick, easy, efficient workouts. I wish they had more barbell racks, but overall great experience here. Between 5-7 PM on weekdays gets a little crowded, however, that is to be expected. Dan and staff do a great job keeping a clean gym. I'm excited for some of the updates they are going to be making.

Source: Google

★ 5

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★ 5

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★ 2

Very small space for the amount of people that use the gym. Love that it has showers and was very clean. Equipment options were a bit slim and really need a decline bench. I go work out at 5:00 am and this place is packed at that time. Need to wait a while to use some of the equipment. Though its way closer for my work, I'll keep going to the one off of Irving for now.

Source: Google

★ 2

I live in the building, so membership is included in the rent . However I'm considering looking for a new gym nearby for the following reasons :

1. It's super cramped inside. They stuffed a bunch of equipment in there , so you are constantly bumping into machines , walls , and people.

2. They removed the safety catches from the squat rack in order to 'save space'.

3. Many of the other people at the gym will complain to the gym manager or glare at you if you are on equipment they want instead of politely asking you how long you will be . This is not the case for all of the people , but it is the majority it seems.

Other than these things , it's a clean place with relatively new equipment .

Source: Google

★ 2

The space is small but clean. Good lighting. The main issue is with management. They are friendly but for some reason they have reduced the number of machines by about a quarter. Also, the newer machines are significantly less functional than their predecessors. For example: they recently got all new benches. However, they got rid of (and didn't replace) their only decline bench. If live in the building it is worth the ($0) price but it has me seriously thinking about finding a new gym.

Source: Google

★ 5

I love the hours and equipment

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★ 5

nice place, good people. A hot tub so beautiful and hot you would want to bring a date. ;-)

Source: Google

★ 4

I really really like this gym. I love how clean it is and it feels good - good lighting and clean. It makes you maybe enjoy working out. With the small amount of space, they set it up well, but I do wish there was more room for free weights and self aerobics. The single room gets a little awkward when there are more than two people in there. Also, there is never a good time to play a video with other people wanting to use the room as well. I try to avoid peak hours because some people will hog the weight machine for an hour - If you do that, you're golden! Staff & ownership here is really accommodating - never had a problem.

Source: Google

★ 5

This is by far the best deal in the city when it comes to gyms. I've been a member for just over a year now and have nothing but good things to say about this place. The equipment is all brand new, the facilities are always clean and the owners and personal trainers are very friendly. The gym is never crowded, even on peak hours. There are always open treadmills and I've never had to wait for a machine.

Source: Google

★ 5

Snap Fitness is one of the most affordable workout facilities in the South Loop if you aren't fortunate enough to have a gym in your building. The owners are extremely friendly and always welcome you with a smile. It is a smaller facility, but surprisingly it doesn't get too crowded even during peak gym hours where you'd have to wait in line for a machine at any other gym.

Source: Google