★ 5

This is an amazing StretchLab location! The employees and owner are extremely friendly and truly want to help you reaching your body/mobility goals. Highly recommend! Haley and Maya in particular give great stretches. Check it out!

Source: Google

★ 1

They will not let you out of your monthly payments without a fight and stopping charges on your credit card.

After having to move I contacted them the day a new months charges hit. They refused to cancel the charge, refund it, or resolve in anyway. They keep insisting I could gift them to others.

Service while I was going was great! Ability to cancel/end service took me from 5 stars to 1.

Update:
The business attempted to save face by responding and putting blame on me. Please see photo of the email I received today. 2 months+ from requesting cancelation. Proof that they lie and operate with shady practices.

Source: Google

★ 5

I’ve been training for a marathon while following a 12-week plan, and adding StretchLab to my routine has been a game-changer. Assisted stretching has kept my legs loose and my recovery quick—even after peak weeks with long runs and races. Normatec sessions 2–3 times a week have also helped reduce soreness and keep me feeling fresh. At this stage in training, I feel stronger, more agile, and better prepared than in past cycles. Highly recommend StretchLab for runners looking to stay healthy and perform their best!

Source: Google

★ 5

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★ 5

I highly recommend Maya as a stretchologist!

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★ 5

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★ 5

Maya and the whole StretchLab crew have been great to work with over the past 6 months. Have felt a noticeable difference in my body and my flexibility. Highly recommend.

Source: Google

★ 5

I love going to StretchLab to help keep my body tuned up and in good working order (whether I’ve been working out hard or sitting at work for too long). This location has great staff, a fun vibe, and the music is always great when I go in on Saturdays!

Source: Google

★ 5

Source: Google

★ 5

Stretch Lab West Loop is such a welcoming and friendly studio. I’m recovering from meniscus repair surgery and have been working with Kristen. It’s been a game changer in my progress at physical therapy. Kristen is extremely knowledgeable about the body’s bio mechanics, especially the major joints and surrounding muscles and tendons. With guided stretching and additional compression sessions I have made significant progress. Stretching helps with all aspects of my recovery. I also love the added bonus of building flexibility, which is key to further injury prevention. I look forward to my weekly stretching sessions with Kristen because I always walk out feeling I’ve released all my tensions.

Source: Google

★ 5

Best Ever!

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★ 5

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★ 2

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★ 5

I only come here for Lauren! Literally the best stretches in the world. You will not be disappointed

Source: Google

★ 5

Drink water, your body will thank you. At this location, they helped me find out where my pain points are, and worked them out with me. I enjoyed it even though I was tired.

If you need something like this and you are/were seriously athletic at some point, get the 3 pack.

If you are just curious, get the introduction, just 1 but for 50 minutes because time flies and you get what you pay for. This way, you will know if you need more or not.

Source: Google

★ 5

Amazing place to get stretched. Has helped a lot with my golf game.

Source: Google

★ 5

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★ 5

I always feel so much better after....it's really a great way to approach self care. U must do it, what are u waiting for? All of the staff are tremdously helpful and knowledgeable. Love this place

Source: Google

★ 5

StretchLab has become a critical part of my weekly routine, keeping me flexible after a long week in front of a computer and decompressing me for the weekend. Cassandra and Molly are experienced, talented flexologists who customize their stretches based on how you’re feeling. Amelia, Mia, and Jeff are awesome Chief Vibe Officers that keep everything running smoothly! I always feel better after a stretch here.

Source: Google

★ 5

I have been getting stretched at the Stretch Lab since the pandemic. I originally started because the yoga studio I attended was online only. I didn’t like online. I felt this was a good substitute until the yoga studio reopened. After just one session, I felt noticeably more flexible and relaxed. The staff was fun, personable and knowledgeable about the body and muscles. The facility is always clean and very well maintained. Now I do both: Yoga and the Stretch Lab. I highly recommend the Stretch Lab for anyone who is looking to improve flexibility and overall wellbeing.

Source: Google

★ 5

I have been going here for over two years now on a weekly basis and don't plan on stopping anytime soon. Everyone here makes it a very welcoming and fun experience. All the flexologists are very well trained and worth a visit if you are experiencing any type of discomfort or pain.

Source: Google

★ 5

Source: Google

★ 5

I couldn’t recommend this place more. I started coming here after an injury I sustained playing tennis and with the help of the StretchLab I was able to recover 2x as fast as I normally would. Since then I have gone weekly and I have seen not only my flexibility increase but my tennis playing ability as well! Definitely give them a shot!

Source: Google

★ 5

Tried it out as a recommendation last year and haven't looked back. The friendliest people (with great music taste) who get the job done! Been a constant source of relief and improvement from the array of professionals I have worked with. Thank you!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Always very clean and relaxing.

Source: Google

★ 5

As a Marathoner, I had the chance to prepare at Stretchlab. Plus, I had problems with my calf. Stretchlap was very professional und helful, so I book additionaly also the next day. I made the marathon, my calf was fine - Thank you, stretchlab!

Source: Google

★ 5

Was there around the Chicago Marathon - great concept, great team, fantastic results!

Source: Google

★ 5

West Loop Stretch Lab is great! Knowledgeable staff and management definitely goes above-and-beyond to put the client first. Mandy was a huge help to us and you can tell she genuinely cares about the client. Highly recommend!

Source: Google

★ 5

I have absolutely loved going to StretchLab West Loop! Mauricio has been a champion and life saver for me. I have a history of back injuries and am prone to pain and stiffness and recently started working with a personal trainer 3 x a week, work from home and at a computer or screen all day. I stretch weekly and, with Mauricio’s help, have transformed my mobility, avoided surgery, prevented injury, and successfully continued to lose weight, gain strength, and keep up on my workout routines with less pain and suffering! I love this! If you can do it, do it!

Source: Google

★ 5

Went to strechlab in preparation for the Chicago marathon and was phenomenal. This was my first time here & all the staff were friendly & really professional. Luis who did the session was very professional & this was one of the best stretching sessions I have had. I highly recommend a visit if you need a stretch.

Source: Google

★ 5

I had never heard of a stretch lab before, but boy do I wish I knew about them forever. As a person who enjoys being active this is not only a treat but a necessity for our health bodies! Skip the spa and get a good stretch!

I had a great session with Drew. He was very knowledgeable and helpful, on top of being friendly! 10/10 recommend!

Source: Google

★ 5

My husband and I were able to squeeze in a 25-minute session while on a staycation in downtown Chicago Labor Day weekend. We both regret that we didn’t book a longer session. Mauricio was just what our runner legs needed that day and more! He was knowledgeable, thorough and engaging. We don’t live in the area, but whenever we plan a downtown Chicago staycation, the West Loop Stretch lab will be part of our R&R agenda. Thanks Mandy and crew for a great experience from start to finish!

Source: Google

★ 5

Kudos to Marvin at the South Loop location!
Prior to going to the StretchLab in Chicago, I got stretched regularly in Atlanta. As an older female I had experiences in Atlanta with young, strong, male flexologist that were a little too much for me. Marvin is exceptional!
The depth of his stretches was based on what my body could handle, and I never felt like I was being encouraged to go beyond my comfort level. I could tell during my very first session that Marvin had training and education in physical therapy. He is professional, knowledgeable, and personable. I was very comfortable and relaxed with him. Since I started sessions with Marvin I have improved, range of motion, increased flexibility, and less pain.

Source: Google

★ 5

Owners and staff are amazing

Source: Google

★ 1

Loved my instructor Charlie! But I was bamboozled regarding the membership. I visited the Westloop location twice and each time I stated I was not interested in the membership just a pay as I come,but the lady at the front desk were able to get $309 from my checking account and forge my signature from an electronic signature I did from first visit!!!! I will never go to another stretch lab establishment again! I’m starting to believe Race and ethnic background had a lot to do with it!!

Source: Google

★ 5

Natalie was amazing! I’ve had two stretches with her now and each time I’ve left feeling loose and relaxed. The front staff is also very welcoming! Love this place. Would highly recommend to anyone!

Source: Google

★ 5

What a difference! After a session, my body feels so relaxed. It's the same type of feeling after a massage. My body was so stiff before starting stretchlab and now my buddy feels much better every day. I highly recommend everyone to give it a try

Source: Google

★ 5

Very friendly and accommodating. You’ll see big gains in flexibility if you are consistent

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★ 5

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★ 4

Excellent place for a strength!!

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★ 5

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★ 4

Great people, the sessions had helped my low back issues, wish they had parking.

Source: Google

★ 5

West Loop location. Ernesto literally changed my life. Although difficult to book with so plan ahead but definitely worth it

Source: Google

★ 5

what an awesome concept, everyone was professional. Cassandra did an excellent job with her assessment and subsequent treatment. She explained the process in in great detail but in a manner that was easily understood. Justin did a great job explaining the options. Clean, Friendly and Professional!!

Source: Google

★ 5

Ernesto is my guy! Have had a couple of sessions with him so far and he couldn't be better at listening and adjusting to what my needs are, not to mention he's overall very personable and easy to chat with given he's bending me in some awkward positions! Walk out of there feeling like a million bucks (the good hurt we joke about) and his stretch work is keeping me in the game in my mid-40s at the gym no doubt. StrechLab is everything I always want out of a traditional massages but can never get. Thank you so much Ernesto and WL StretchLab.

Source: Google

★ 5

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★ 5

Awesome place. Very professional and extremely knowledgeable therapist. I will not be without the service of StretchLab therapy

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★ 5

Feels so good to be stretched! Friendly and helpful staff. Provided good maintenance ideas. Would go again when in Chicago.

Source: Google

★ 5

Source: Google

★ 5

Great experience everytime! Who needs a massage when you can have an intuitive staff stretch basically your whole body! I walk out a new person every time! I have recommended my new favorite place to everyone i know!

Source: Google

★ 5

I had a great stretch, the staff is so nice and so was Taylor my flexologist. I’ll definitely be back to buy StretchLab gear and book with Taylor.

Source: Google

★ 5

Cassandra at the West Loop location is amazing. Not only is she a wealth of knowledge, she also educates me during our sessions. I look forward to our sessions, as I always leave feeling better physically, while also being armed with additional information to maintain my progress. The staff is also very friendly and helpful.

Source: Google

★ 5

I never knew such a place existed! Heaven! So good for the body. The mobility machine....such cool technology. I had Jen for my stretches. She did a great job. I was really tight from the week's workout so it was a good time to stretch. I plan to go back at least once or twice a month. She helped me see areas that I need to focus on in my own stretch practice. And also helped to see that other things I'm doing are going well and helping with my flexibility. I do want to gain more mobility with the flexibility though so that'll be the goal. It's about the price of a personal training session if you were hiring like a fitness coach or something. I'm inspired! Sign me up for the classes and to work here! How cool to help someone in such a significant way?!

Source: Google

★ 5

This was my first time having a 1:1, 50 min stretch session and this place is relevant and amazing! I fully appreciate the ease with which I booked my first appointment (less then 24 hours prior), the communication and directions were tight and clear prior to my arrival, my appointment was anticipated and the host knew my name when I walked in. My flexologost, Kaleb, was conversational, friendly, knowledgeable and stretched me like never before. I was refreshed immediately afterwards and booked three more visits as a result. FIVE STARS!

Source: Google

★ 5

This was great. Very professional. Very supportive. I enjoy every minute. Will be back again

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

This is a great idea. I would highly recommend. Taylor is awesome! I always sleep great after.

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★ 5

Andrew was amazing

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★ 5

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★ 5

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★ 5

Easy to book an appointment

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★ 5

Studio is clean and comfortable. The one-on-one stretches are fantastic!! Great customer service.

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★ 5

A great time, all I can say is when the instructors stretch your body it hurts so good!

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★ 4

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★ 5

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★ 5

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★ 5

I feel simply superb after being stretched, and the elasticity lasts a few days.

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★ 5

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★ 5

Great experience

Source: Google