★ 3

⭐️ 1-Star Review
I recently moved to the West Side of Chicago, so I’ve been rebuilding my routine with new gyms, new stores, and new places overall. I really wanted to support a Black-owned fitness space, and when I found this gym, I genuinely felt a warm welcome at first. To realize I was delusional, I was the one asking questions and saying hey to everyone. It’s a family-owned business, and I could tell they are trying to grow their membership.

The space itself is large, but the renovation and layout need work. The weight room is extremely small with very limited equipment, more like the size of a bedroom, while most of the building is set up for classes, a tarp area, and a small basketball area. If you’re not a beginner or if you rely heavily on free weights, the setup may be disappointing.

My first visit wasn’t bad. The staff member at the front desk was cool, and even though equipment was limited, I was able to make it work. Unfortunately, my experience the following week changed. The atmosphere didn’t feel as welcoming, and I sensed some passive-aggressive energy from one of the women working there. The music was turned up and aimed directly into the small weight room while people were already using headphones and trying to focus, which made the environment uncomfortable.

Later that same day, I returned for a second workout and politely asked about a phone charger. The response was unusually dismissive. After that, I was told the gym was closing early even though both the website and the door said they closed an hour later. There was no explanation, apology, or professionalism in the interaction, and the tone felt sarcastic and unwelcoming.

I really tried to give this place grace because it is a Black-owned business and I want to see it succeed. Customer service, clear communication, and consistency do matter, though. I still decided not to rate this lower than three stars because I respect the effort of small family businesses, and some people may still enjoy the group class environment.

For potential members:
• If you’re a single male or used to larger facilities, this gym may not feel welcoming.
• The equipment is very minimal for strength training.
• The space functions more like a family-oriented group fitness studio other than saying its more than a gym, and the website does not reflect this clearly. Its not a gym at all!

For the owners:
• Update the website to clarify that this is primarily a family-oriented facility. (I'm part of the community and I didn't feel welcomed so its a lie.)
• Consider including classes with membership and improving customer service consistency.

Clarification: although I left this as a three-star review out of respect for it being a Black-owned family business, my actual experience felt closer to a one-star. The hours listed online were inaccurate, the customer service was poor, and the gym’s functionality was extremely limited. I chose to be generous, but the experience did not meet basic expectations.

I hope this review helps both the business and future customers. I won’t be returning, but I truly wish them the best.

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★ 5

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★ 5

facebook

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★ 5

I am a member of the in-person monthly challenges and have been participating consistently for over 5 years. This experience clearly highlights how top-tier the coaches are! Their dedication inspired me to purchase a monthly gym membership. The gym itself is fantastic with a massive space, making it a great environment to work out. I love the trainers and the convenience of being able to drop in before or after work. It's perfect for fitting my workouts into my busy schedule!

Lizz

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★ 5

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★ 5

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★ 5

I enjoy the hours and the energy of my coach and classmates!

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★ 5

Wish I was close, I moved from the city. I would love to join just seen this on the channel 9 news

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★ 5

So fun!!

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★ 1

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★ 5

Positive energy all the time

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★ 5

The turf floor is huge! Not like other gyms so you have enough room to do what you need to without worrying about being in someone else’s space. And the protein smoothies are so delicious! The ultimate bonus is that it’s Black Owned!! Nothing beats it!

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★ 5

So clean and organized!

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★ 5

Whenever I’m looking for something goggle finds it right away

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