★ 1

I signed up for the all women section of this gym, they only have 1-2 machines in there and they’re out of order more than 90% of the time, their sauna almost never works too

They take money from people without delivering, I have tried to cancel my membership so many times over the past couple of months due to moving and they’ve given me such a hard time and although i gave them a 30-day notice they still wanted to take more payments out

Disgusting gym with greedy management, good luck getting your money’s worth out of this place

In addition, I dont know what they charge people enhancement fees for, when their machines and their sauna are out :)

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★ 1

I’m honestly extremely disappointed with Edge Fitness Clubs. For the amount they charge, I expected something much better. The prices are already pretty high, but the quality of what you get doesn’t match at all. The “cinema” section hasn’t worked once since I joined, which is ridiculous because they advertise it like it’s some huge perk.

The women’s only area is another major issue. It’s consistently dirty, the bathrooms smell awful, and more than once there’s been a strong smell of marijuana in there. It’s completely unacceptable for a gym that charges premium prices.

What really pushed me over the edge, though, was how they treated the guest I brought with me. Staff told her she had to wait outside on a bench until I arrived. Seriously? What kind of treatment is that? It felt disrespectful and unnecessarily rude. Is this how they treat all guests—like they’re an inconvenience, or worse?

I expected professionalism, cleanliness, and basic courtesy. Instead, I left feeling frustrated, embarrassed, and honestly offended. I won’t be recommending Edge Fitness Clubs to anyone.

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★ 5

Great staff & gym. Up to date equipment and it stays clean & maintained well 10/10 for the $$$

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★ 1

Do not go to this gym , do not even sign up. Waste of $$$ , time and effort . You can’t even cancel membership without paying them $100 for their annual enhancement fee. (Enhancement fee is a scam and they don’t pump any extra $$ into the gym for enhancements ). This gym
Is a ripoff and would give zero stars if I could .

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★ 4

Love Edge Fitness! I go early in the morning and I am able to get a good workout in for the day. Had some issues last year with the lateral elliptical being down for months. The only other issue, not all the tv's work on the machines. Also, gym etiquette to remind people to wipe off the equipment when your done, whether its 1 minute or 60 mins, it should be wiped down.
Other than this, it is a great gym and the most reasonable. 😊

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★ 5

Great trainers- Michelle, great class instructors - Melissa with a wide variety of awesome classes.

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★ 4

I've been working out consistently at Edge for a little over a year. I'm an early morning person, so I always find the atmosphere to be quite fitting and appropriate with very few people and the weights accessible. Also, the vibe and energy is great with the people there, and what I appreciate most is that locker/changing area is always kept clean.👌

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★ 5

Very clean

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★ 1

canceling your gym membership is a nightmare

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★ 2

Besides the stores regional manager, Anthony, The staff is pretty Great however the managers in store are pretty Rude, not empathetic, Disrespectful, SarcasticAnd just mean To be transparent. Usually find myself always asking or waiting for whenever Anthony will be available to connect with him because the managers in store are always the same. I’m not sure if I’ll be renewing if this behavior doesn’t change. I’ve even signed up two of my family members as well and they’ve noticed it too. I’ve been here for over a year initially I thought that this was probably an issue from one managers standpoint, and then I see it continuously trickling down Across all of the managers at the location, probably except for one of the girls But the men Are literally The same. This makes it uncomfortable for me as customer, To even connect with them. As myself and my family members being women, this is Serious concern, consider, considering that they have a whole part of the gym, dedicated to women I hope this isn’t just for show just to get money from women As consumers. I would hope the Senior management upholds the staff to Adequate customer service and appropriate professional behavior and empathy towards its customers

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★ 5

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★ 4

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★ 5

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★ 2

Not bad but need a-lot of attention to their machines and please get a lower chest machine or unbolt the down-reclining benches 🤦🏻‍♂️

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★ 5

I stopped in for a workout during a travel weekend. The facility was great and so was the staff!!

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★ 1

I genuinely did not care to sign up for this gym. They just kept sending me texts after one time going as guest with my friend. They are extremely deceiving with their promotional sales texts. Multiple “golden ticket” “sale ends at 4pm” “sign up today for only $1” texts. After being spammed with sale offers… They got my dumbass. Today is September 18th, I signed up August 4th. I’ve been charged three separate times coming out to a total $221. I called the front desk and they broke it down for me how I was charged. I explained to them that not one time during my sign up process online did it mention that I was going to be charged this much, and the only reason I signed up was because it was so cheap. After they explained to me that it wasn’t a mistake and that I didn’t sign up through a promotional deal somehow *I clicked the link through the promotional text* I tried to just cancel my membership but was told it’s a “contract” and I’m locked in for a year. Not a bad gym if you want to workout but if you want to not charged random fees signing up for another gym might be better. No shade to the front desk lady though she didn’t do anything wrong 🥀

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★ 1

I canceled my membership, and I received confirmation that it was canceled. For one month no money was charged, but after two months they wrote that we had signed a new contract and started charging me again.

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★ 5

Love the clun! Gym is clean and well kept. Staff is nice and friendly. Staff is also very helpful when needed.

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★ 1

Horrible customer service. After 6 weeks I am STILL waiting on my $300 refund. 6 weeks later right. They are sooo quick to take your money call and text you everyday to get you into the club to sign you up will touch base all day everyday till you do but run away when they are being confronted as to where a refund is. Vow the GM and Lauryn the assistant GM have been in “meetings” for 2 weeks and cannot return a simple phone call for an update or to touch base with you. Do better Edge fitness Orland hills

Also, Stephanie from sales called me and when we thought we hung up, I caught her talking shit after our phone call. She goes Jesus Christ and then continuing to talk unprofessionally. Very disrespectful and disappointing especially when you’re a paying customer. Go get some training

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★ 1

I honestly don’t understand how the stair machines have been broken for over a month now. It’s beyond frustrating and honestly ridiculous at this point. People pay for a membership to have access to working equipment, not to stare at the same “out of order” signs week after week. It’s annoying as hell and completely kills the workout experience. If this is how long it takes to fix basic machines, what’s the point of even keeping them here?

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★ 2

I do like this gym, but it could definitely be cleaner, and the women’s sauna almost never works. For a facility in Orland Park, it’s disappointing that such a key amenity is consistently broken or just turned off.

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★ 1

They care more about signing up people than actually keeping the equipment functional. 4 out of the 7 stair masters have been broken for months now. I’m pretty patient but like come on.

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★ 1

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★ 4

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★ 1

Every time I walk into this gym, something new is broken. The sauna in the women’s locker room is out of order, 4 out of 7 StairMasters aren’t working, and several machines are down too. It’s really frustrating because the whole point of having a gym membership is to have access to functioning equipment. At this rate, I might as well be working out at home. Don’t sign up if you want to have a good gym experience.

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★ 5

very clean. Nice atmosphere. Classes are fun!!!!

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★ 1

disrespectful staff and horrible hours. Will be canceling membership asap

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★ 5

Top quality machines and welcoming staff. Convenient hours and location.

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★ 5

Jeremy has been an amazing trainer since starting the challenge last month he’s kicked my butt each session. The wealth of knowledge he brings is insane. Taught me so much in the month and a half I’ve been with him.

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★ 5

I love this gym! Monday night yoga is super relaxing and a great way to start my week. The employees are all so nice and helpful. I’m especially grateful for Jeremy, who has given me workout plans from day 1 to help me with my goals. He is super knowledgeable and I’ve gotten results I truly never believed I was capable of, I cannot recommend him enough as a trainer! I also deeply appreciate the monthly body scans as it’s really helped me stay motivated and I can see my progress much more detailed than the scale alone. My only complaint would be the hours. When I signed up, the hours for the daycare were longer and I really miss that. They could also stand to have longer hours on the weekend.

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★ 1

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★ 5

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★ 3

I really like this gym and only use the women's section. It's popular among Arab women like myself because we prefer not to go to mixed gyms — it allows us to feel comfortable and wear what we want without worrying about being around men. However, recently there have been a couple of girls consistently recording themselves with tripods in the women's section, clearly as fitness influencers. While I support women building their platforms, filming in a women-only space goes against the very reason many of us come here — to feel safe, private, and relaxed among other women. I’ve had to leave the gym abruptly multiple times because of this. It’s frustrating and honestly defeats the purpose of a women-only space. On top of that, they’re often loud and seem more focused on creating content than actually working out. I hope management can address this soon, as it’s starting to affect the comfort of many regular members.

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★ 5

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★ 5

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★ 5

I just have to say this is the best gym I have ever been to. The staff is so friendly. I still feel uncomfortable using the equipment in the main area with all the men, so I usually go in the Women’s only area and took the classes. My personal trainer Melissa is the best she is always friendly and encouraging and makes me feel more confident. I wish the personal training wasn’t so expensive, because I will not be able to continue permanently. However I will randomly. I would recommend this place to everyone.

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★ 1

You could go read and answer my friend experience instead of just ignoring her cus this is such a bad customer service no one deserves to be treated like that ( her name is Noor Zahra if you’re even interested)

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★ 1

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★ 5

Great people and well managed. They have all the latest equipment. The facility is always clean and sanitized as the cleaning staff works continuously.
Very affordable and they do not constantly try to upsell you on supplements or packages.

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★ 2

The gym is very nice. Enrollment process was nice, however the process when canceling is horrible. And yes my year term was expired, I completed a year and made all payments.

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★ 5

Very good service very nice very clean and good gym I recommend 10/10

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★ 5

Been going here for approx 7 months now. I really enjoy it, the equipment is pretty good. Most of the other edge goers are good at cleaning after they use the machines. The sauna is always open which is a positive. I would enjoy the 24 hours at least during the week maybe. A lot of my friends go here like sean dylan pat, and we all like it a lot. And I occasionally see my boss 😭. The smoothies are really good as well, I do wish they were a little cheaper since the portions arent great, I think a more reasonable price would be 5.99$, I would probably buy one everytime I go ngl. I asked this one guy to make me his favorite smoothie, it had like every fruit in it or something, I dont think it was on the menu, but it was super good. And I think theres one called like granola bar or something like that and its amazing too.

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★ 5

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★ 5

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★ 5

Ppl r nice n very helpful

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★ 3

I visit the gym on a regular basis and i like it
I brought a friend and she signed up too so i was told i will get 3 months free because of the referral
Well its been more than 6 months and looks like they don't want to honor that
I talked with two of the employees but no result
My friend called also still nothing
They advertise it everywhere but they dont honor it

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★ 5

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★ 1

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★ 5

The best gym I've ever seen especially for the price

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★ 1

This gym is a classic case of “death by contract.” I was in town for a few days and thought I’d take advantage of their advertised free 3-day trial to stay active while on leave—but turns out, it’s not actually free. They expected me to sign up for a monthly contract or pay by the day. The funniest part? They asked for my military orders and answer an extensive questionnaire just to cancel the contract. I understand the place has to make money so I ended up paying $45 for only three days and had to carry this cheap receipt as proof to enter.I assure you all that there's better options than Edge 👎👎. CFX, Anytime Fitness, and BodyTech are great alternatives and they're not death by contract!

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★ 1

Do not go to this gym, they don't have anything special and refuse to cancel my membership until 'my contract is over'or I need a 'doctor's note' for proof of medical issues. EVERYBODY SHOULD BE ABLE TO CANCEL A GYM MEMBERSHIP AT ANYTIME WITH NO DIFFICULTY.

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★ 5

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★ 1

Worst customer service experience. No emails or calls back when trying to move. Wouldn't allow me to cancel a contract I signed in the club at the club. Of course they added extra fees during the time I was trying to cancel. Great gym experience was ruined by Edge management and ABC financial. Disgusting.

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★ 5

I’m doing this again, writing a review about the Edge Fitness. Except this time it’s 5 stars. I am very impressed with the new GM Anthony, he’s extremely helpful, very respectful and always smiling. He is the best manager I have had the pleasure of working with in this gym. I highly recommend the Edge Fitness, the people that work here are Amazing. Linda, Mellisa, Martin, Aaron and Bailey. If you’re looking for a great place to workout, you’ll love it here with these amazing people.

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★ 1

Ive had a horrible experience with this gym regarding my payment plans. I’ve been trying to cancel my membership after a YEAR and they’re refusing to end the membership without me paying 100+ dollars. They charged me 94 dollars for last month with no explanation why. I’m a college student and I cannot afford to keep paying these outrageous fees when this gym isn’t even all that to cost this much.

At this point there seems to be no solution to this conflict, I hope they understand why I’m so outraged about this situation.

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★ 5

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★ 5

this place is clean and welcoming

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★ 5

Melissa is my favorite personal trainer. She is more than just a trainer because she really cares about you as a person and friend. She helped me with my recovery from my injury and helped me with so much more. I definitely have to thank her for making me strong and all her guidance throughout this year.

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★ 5

I've never been a gym person. But after working with my personal trainer Jeremy. OMG, he has me on a detailed meal plan. That's easy to follow and workouts are detailed for me. My workouts are no punk. But it's only been about two weeks and I'm already seeing the difference. Thanks Jeremy and Edge Fitness Club

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★ 5

Well kept gym, equipment rarely down, when it is, gets fixed timely. Good spot for a lift and cardio. 👍🏻 staff is always friendly and helpful.

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★ 4

My friend and I signed up for personal training there after being members for a while. We had a bit of trouble in the beginning with the scheduling. The ball was dropped multiple times by one of the trainers, but Enrique (PT mamager) corrected it with ease. The personal trainer we're with is Damon and he is AMAZING. He's always patient and kind and encouraging! It was not a perfect experience but the customer service at this location and the team overall have been nothing short of awesome.

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★ 3

Nice gym but the hours are SOOOOO ANNNOOOOYYYYINNNGGGGGGGGG, why is it until 7 on weekends and 9 on Friday. It should be 12 fr

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★ 4

UPDATE: I reached out to the Edgecares email and my problem has been sorted out. Thank you to the edge team at Orland Hills. The location itself is very nice and clean.

Signed up for a year. I had an unexpected move. I’m 15 miles away from any location and they refuse to cancel my membership saying I’m only 14 miles away. I have even sent a GPS screenshot as proof. You must be 15 miles away or more to cancel. I’m a first responder who works 12 hour shifts and they wouldn’t work with me and told me to review the agreement I signed.

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★ 5

This place has great energy and is very welcoming for someone like myself who this is pretty much all new. My Personal Trainer Melissa Darovic is awesome and has been crucial in keeping me on track and progressing more than regressing. The support is not just from our weekly training sessions, but also with the messages in the group chats. Melissa's turf workouts were challenging and rewarding as well, so glad they were offered and I showed up a few times. Thanks!

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★ 1

⸻

Beware of Fraudulent Charges – Avoid This Gym!

I had a terrible experience with [Fitness Club Name]. Without my knowledge or authorization, they charged my credit card $5,000. I never agreed to this charge, and when I reached out for an explanation, they were unhelpful and dismissive.

Despite multiple attempts to resolve the issue, they refused to refund my money. This is not just poor customer service—it’s outright theft. I had to dispute the charge with my credit card company and report them to consumer protection agencies.

If you’re considering joining this gym, think twice! Their unethical business practices could cost you thousands. I strongly urge others to avoid this place and take your business elsewhere

If anyone has same issues with contract or service and overcharging can contact me please
Sooner is better
Management swipe my Bussiness credit card without my approval and use it till get caught

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★ 4

Great gym and equipment. it has most of the things that I need, but its hours suck. I work 12 hour shifts and want to come work out after, but itll be closed when I want to go. PLEASE change the hours. they close so early fridays - sunday, and i feel bad because I am basically there when they close

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★ 5

I love my gym! Everyone is so friendly there! And my trainer she's literally the best! Melissa Darovic thank you for everything! She's amazing! If you need a trainer she's it!

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★ 5

I had a great experience with Melissa as my trainer. She encouraged me to do the Challenge at the gym and I was able to add muscle over the last 7 weeks. I highly recommend her Personal Training and classes.

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★ 4

Been a member since they opened love the gym very nice and clean but not to please with the ladies that work around Saturday around closing time don’t seem very energetic & friendly

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★ 1

I had a terrible experience with this gym. I was promised that after my one-year membership ended, I could cancel at any time. However, when I tried to cancel, they gave me a really hard time. The staff was unhelpful and kept giving me the runaround. It's clear they don't value their customers' time or promises. I would not recommend this gym to anyone looking for a hassle-free experience.

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★ 5

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★ 5

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★ 5

i’ve been going to the edge for 2 years now and i have no complaints! i’ve trained on my own for some time and recently started seeing jeremy for PT. he has really helped me narrow down my fitness goals and get me on a set meal and workout plan. he has so much knowledge to share and can always answer all my questions (i have a lot haha). i definitely recommend him if you’re interested in PT! enrique is also very helpful and a great trainer as well!

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★ 2

I’ve been a member since Edge first opened, and I’ve watched the quality of this gym decline every year—now at an even faster rate.

The machines are constantly broken, and repairs take far too long. It’s time for Edge to follow Planet Fitness’s lead by updating outdated equipment and removing machines that serve no purpose.

My contract price increases every year, along with the annual fee, and I have no issue paying more—if that money were going toward better equipment and faster repair turnaround times. But it’s clearly not.

And for the love of all things fitness, change the music! The same playlist for 18 months is unacceptable.

Step up, Edge. This is not the standard a gym of your caliber should be setting.

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★ 5

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★ 1

Worst gym ever, they LIE to parents regarding the kids area, there are no toys for kids just some empty space, nothing related to kid’ world so they can play and have fun. Management extremely RUDE, they make you sign for a year and you cannot cancel. Worst place WORST people ever. LIARSSSSS

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★ 5

The gym is clean and the staff is awesome! Coming from an overpriced and overrated Lifetime Fitness, this place is fantastic. The weight equipment is just as good if not better than Lifetime. The people who work here are always informative and helpful. I've been working out for 25 years at gyms, and I've never had a personal trainer. I decided to try their trainer Enrique. The man taught me more in one week, than I ever thought possible with 25 years experience! Super informative and educated not just on lifting weights, but on muscular development and nutrition as well. 5 star trainer with a professional enjoyable deminor. The movie theater is nice to get through cardio, the tanning is great, and the atmosphere is motivational... 5 stars!

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★ 5

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★ 5

The best gym ever. Manager Nico really helped me out with some finance troubles and it meant a lot.

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★ 5

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★ 5

Service was great! Summer was so helpful and made sure that all my needs were taken care of and offered a free shake!

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★ 4

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★ 1

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★ 5

I seriously can’t say enough good things about Dom! She’s smart, kind, and so down-to-earth, which makes training with her such a great experience. She always gives me her full attention and is there for me no matter what—whether I have a million questions or just need a little extra motivation. She knows exactly how to push me to do my best without ever making me feel overwhelmed, and that’s something I really appreciate. I always leave our sessions feeling stronger and more confident, and I owe that all to her!

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★ 5

Sweet gym. Excellent customer service thanks to Summer!

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★ 5

My favorite gym point blank period. The best equipment, amenities and their smoothies are fire. Martin the manager was so helpful and friendly. All their staff is friendly and helpful as well. Highly recommend joining if you haven’t already. Their supplements are great too!

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★ 5

This is a great gym to work out in. If you are going to go, try not to go around 5:00pm since it’s packed then. Everyone gets off work and it’s hard to get on the machines you want. They have a great selection of machines and lots of the ones that everyone wants to go on.

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★ 5

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★ 5

Great gym , great people at the front. What really sold it and made me feel enthusiastic about the place was Tay. She was ready, easy going, and knowledgeable. Thanks for helping me find my new gym home Tay.

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★ 5

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★ 5

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★ 5

i started going about a month ago to fully start losing weight/feeling better and it’s been great so far! melissa is awesome and our training sessions are always so helpful, would highly recommend going here!

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★ 5

Edge fitness clubs in Orland hills is by far the best gym I have worked out at! It has all the great equipment asked for and the staff is super friendly and supportive.

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★ 5

The personal trainers really add value to my membership.

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★ 5

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★ 4

New GM Anthony has built a stable team that all seem to have the same goal — working with clients to help them improve. The mood at the gym has improved, making it more pleasurable to go there to workout. The only thing holding it back from 5 stars — equipment should be repaired more quickly. Overall, though, a great gym! Anthony, Enrique, Melissa, Shannon, Linda, Dominique, Jeremy and all the other trainers and front desk personnel are knowledgeable and supportive!

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★ 1

I literally go here to use the sauna and it’s consistently broken. Extremely frustrating

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★ 5

Just signed up and had great assistance from Nico. Very nice and helpful team members. Also very clean with enough machines where you don’t wait.

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★ 5

Best trainer! Jeremy is focused, informative, cares about you being successful and inspires me to do my best. He's a great cheerleader! Definitely hire him, he is worth it!

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★ 3

The gym is nice. Newer equipment. Usually pretty clean. *Usually* working sauna. Constantly STINKS like marijuana lately. 😂 And it’s packed due to Resolutioners.
Don’t even think of coming after work time, or Sat/Sun at noon!!!!!!!

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★ 5

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★ 5

Nico is the best! Best gym in the area by far!!

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★ 5

Started coming to this gym on a trial for 3 days and I was sold! I canceled my LA fitness membership because this gym is just everything! The cleanliness is amazing! The staff are even better. I start at 4am and the opening gentleman Eric is great at welcoming me and motivating me to workout! I met with Nico and he was very knowledgeable and helped me and friends I LOVE HIM. Which made 2 of my family members join as well. JEREMY WAS ABSOLUTELY! Damon as well! I love the entire staff! JOIN ASAP!

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★ 5

Join, Join, Join!! Nico is amazing!! Very honest & transparent!! Jeremy Fox is very informative and motivating!! The goal here is to make fitness a lifestyle!! I also love Eric, who greets us with a smile every morning at 4:15 am!!

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★ 1

It used to be 24/7, and now it is not. I regret signing up to this place!

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★ 1

This is my second review on the gym (go ready my first review). They have refunded the money finally after 3 months but guess what they took the same amount again from my account of $759.98. They are definitely scammers. Don’t go to their gym!!

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★ 5

This is a great gym to workout. They have everything you need!!! Nico was so helpful!!

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★ 5

Big shoutout to Nico for getting me signed up! Extremely helpful and knowledgeable! Great gym!

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★ 5

Great place to workout going on 2 years here. Yeah Niko is cool making smoothies so quick.

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★ 5

Niko is very polite and works efficiently at the smoothie bar in the gym. Always great shakes made here, and friendly staff.

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★ 5

This gym is so goated it’s so tik tok ahh gym they got up to date equipment, great environment and even a cool cafe!! Nico was super helpful and made us some shakes!

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★ 5

Came to try out a new gym and staff member Lauren was very helpful! Would recommend!

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★ 5

i look forward to coming here , very good atmosphere good people, wel kept equipment.awesome gym👍

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★ 5

Gym is great, good equipment, awesome staff!!

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★ 1

Terrible. The gym is fine but you will be lied to with a smile while discussing your contract. 0/5 stars, customer service is even worse than the employees.

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★ 5

I look forward to talking to Martin everyday! He is such a genuine great guy!!

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★ 5

I’ve been a member for almost a year and there are two staff members that really elevate my gym experience, Tay and Linda. Tay is a ray of sunshine when she greets me. She’s so helpful, always willing to answer my questions about my membership, the facilities, etc. Tay is patient and kind.
Linda helped me ease back into my fitness journey. Her welcoming personality made it easy for me to express my concerns/goals and she encouraged me every step of the way. I highly recommend choosing her to be your trainer!

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★ 5

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★ 5

Great gym with very helpful, friendly staff. Tay at the front is so kind and is the person who pulled me in to give it a shot in the first place! I appreciated her willingness to help me and meet me where I was as a newcomer who had nothing but bad gym experiences in the past. Some people can be very pushy about getting you to sign up for things and make you feel cornered and that is something I find to be quite a turn off when going to find a gym, or when signing up for any type of membership really. Tay never made me feel pressured and because of that, I was willing to give the edge a try despite being anti-gym when I got there. Even now, I am greeted with a wave and a smile every time I walk past her, and she will stop what she’s doing to help me if I have questions, which is not something I expect anyone to do, she offers and doesn’t hesitate if it seems help is needed.

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★ 5

I joined the gym a month ago everyone is so helpful and supportive, be it help with supplements or ice water no one is ever to busy. I want to give a special shout out to Anthony, Natalie, and Nico.
Thank you all for your warm reception. A workout I was too tired to do and didn’t want to do you all made it worth it.

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★ 5

Nico was very helpful and professional helping me sign up for a membership

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★ 5

Look for Nico when signing up great customer.

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★ 5

Came in the gym and you can already feel the good energy thanks to Nico for signing me and my sister up!

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★ 5

This is an awesome gym!!! Has lots of variety. Nico !!was very very awesome and very helpful he made it very easy to set up my membership and even helped create a plan. Thank you soo much!!

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★ 5

Edge fitness is a good place to work out. Get a little distracted, but I work out really hard.

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★ 5

I don't understand the negative reviews. The gym is clean, staff is nice, and everyone respects space and equipment. I've been a member for almost a year and no complaints!

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★ 5

Friendly and attentive staff. Clean and good working environment

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★ 5

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★ 5

Ever since the change in management, I resigned up and have nothing but good things to say. The managements and trainers here are amazing and they make the gym enjoyable.

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★ 5

Plenty of equipment and classes

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★ 5

“I absolutely love this gym! It offers everything you need for an incredible workout experience, and the membership pricing is an exceptional value. On top of that, the staff is outstanding—always friendly and eager to assist. A special shoutout to Tay in the mornings; she consistently goes above and beyond to ensure I have a great experience. Whether I have questions or need assistance, she’s always there to help. If I could give 6 stars, I would, simply because of the exceptional value and service she provides!”

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★ 5

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★ 5

Best gym to workout at, I’ve worked out here for two years and have only positive experiences. Machinery is excellent and staff is very amazing!!

Source: Google

★ 5

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★ 1

This is the worst gym contract that you could get into. The week I joined they changed from 24 hrs to closing at like 10, mind you….they knew this would happen months in advance. I stressed that the reason I needed the membership was the 24 hrs I have work all day and classes in the evening and night, which is why the 24 hours was needed. They still signed me up and lied to me about the hours remaining the same. I’ve been trying to cancel my account for almost 4 months now. They’ve been randomly charging my account and routing number and after I blocked them from doing that they decided to randomly send sporadic charges to my debit card instead. They want to put people in a death contract and I have to constantly dispute these charges because of their immoral practices. They’re honestly a very sick company you would have a better chance at Anytime fitness, LA Fitness or Xsport there’s nothing special about this place at all only thing going for them was the 24 hrs and now that’s gone….

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★ 5

I like the sauna! Anthony is so helpful!

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★ 3

The poor staff was having to send people away at the front door because the website said they were open until 2pm on Christmas eve, but they are only open until noon.

Decent gym, sauna is always broken. It’s very clean compared to other gyms.

Source: Google

★ 5

This is the best gym in the south suburbs, the front desk receptionist Bailey is so sweet and cares the trainers take care of you and make you feel at home. Love it here 1000000/10 I highly recommend

Source: Google

★ 1

This gym clearly thinks people are stupid. I went in to ask why there was a sudden price increase on my membership. The sales manager attempted to "help" me, but all he did was randomly click on different buttons without actually doing anything. He kept switching between demographics and my plan, literally accomplishing nothing. That went on for at least 5 minutes of him switching from one page to another doing absolutely nothing.I told him to stop wasting my time, and he responded, No, we just updated our website. Then, he said, Okay, I will make the monthly charge $29.99, but I need to get it approved. This didn’t make sense because he introduced himself as the manager, so it seemed like a lie.
They're clearly being deceptive and just want to take as much money as possible. Safe to say, I left with no answers, and my concerns were completely ignored. I also emailed to cancel my membership after two years there. The gym itself is okay, but the staff are terrible especially the sales manager.

Source: Google

★ 3

Great workout facility but extremely subpar maintenance staff. When something breaks it take a great length of time to be repaired. Especially the bathroom and water fountains. When a stall or urinal is out of service it seems like it takes months to get it fixed. Water fountain repairs take just as long.

Source: Google

★ 5

The Edge in orland Hills is great. I have been coming here for 3 months and the gym is always filled with happy staff and clientele. The gym is super clean and the music is great. I come here with my grandpa and he is always welcomed in with a smile by the manager, Niko. Coming here is always a highlight of the day.

Source: Google

★ 5

Edge Fitness in Orland Park is clean, well-equipped, and has everything you need to get a solid workout in. The staff is friendly, and the atmosphere keeps you motivated without feeling overcrowded.

Source: Google

★ 5

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★ 5

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★ 5

So much to be said, not enough space to write. Edge Fitness has it all. State of the art equipment to fit all your fitness needs and goals. No matter if your a first timer or an expert, Edge Fitness has what you need. I love doing cardio while watching a movie in the Edge Cinema, followed by a hot shower in your own private shower. The staff is awesome too! I look forward to my next workout very soon! JT.

Source: Google

★ 5

Love that there is so much to do and very helpful stuff

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★ 5

Staff is great, always helpful with everything and always take care of me.

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★ 5

I love the Edge! There is something for everyone. The facility is clean, the machines are always working, and the staff is super friendly.

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★ 5

Everyone if friendly, great shakes, and make it very easy to reach fitness goals.

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★ 1

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★ 1

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★ 1

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★ 1

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★ 1

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★ 1

Bad environment, sales manager is very pushy

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★ 1

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★ 1

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★ 1

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★ 1

Scammers! The sales manager was telling me about the PT and I was clear that I am not interested. However, he kept explaining and made me digitally sign on papers by telling me that the papers are regarding what we have talked about (we still didn’t discuss pricing). After everything I said I’m not interested. After a couple of weeks, I got charged for a full month of PT. I have requested a refund a month ago and still waiting!! Guess what? They charged me again the same amount. Non of the top managers have reached to me and addressed the issue. Completely unacceptable and ridiculous.

Source: Google

★ 1

Worst gym ever! They lock you in a contract, and then you can't even cancel your membership when your contract is up!! They make you submit a written notice and then you have to wait 30 days!! It is always PACKED (prob bc they don't let people cancel) they steal money! DONT JOIN HERE! RUN

Source: Google

★ 5

I love going to The Edge Fitness Club! The staff are amazing, and Nico is a pleasure to work with, his customer service is top-notch! Jenn is an outstanding fitness instructor; her classes are not only effective but also so much fun. I always look forward to my workouts here!

Source: Google

★ 4

Can't beat the value for $17 a month. Slow to fix equipment at times and rigid policy around equipment placement. EX: to date refused to move one of the decline benches closer to the dumbbell rack to make it easier to do decline bench exercise. Decline benches bolted to the floor so you can't even move them to a squat rack. Seems like a simple request, but no response from management yet.

Source: Google

★ 5

Great facility! Great equipment! Sumer was very helpful with my signup!

Source: Google

★ 3

Overall good gym. Very busy on the weeknights, but most gyms are. A lot of young kids in groups. Enough cardio machines, but not enough Stairmasters as 1-2 are always broken. Women’s sauna constantly breaks. They have a “movie theater” with cardio machines. It is cool, but it is more of a waste of space.

Prices are very good, and it’s easy to change from 1 membership to another. Staff is friendly. They need more space for how crowded it gets given machines are broken sometimes too.

Source: Google

★ 5

I really love all of the classes at the Edge!
The instructors are fantastic and take the time to make sure your form is correct.
Linda, Katie, Nicole, Jen, Melissa, and Linsey are all fabulous!!
The gym is always very clean and everyone is very helpful and friendly.

Source: Google

★ 5

Love this gym! Great equipment and wonderful group fitness classes. Love the women's only area too. Highly recommend!

Source: Google

★ 5

Love my edge , Jeremy my trainer and Alexis my front end partner are the best . The place is clean and a LOT of options . You can’t beat the place.

Source: Google

★ 4

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★ 1

Worst customer service

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★ 5

Love the tanning beds here! They're always clean and I've never had to wait to use them.

Source: Google

★ 1

The sauna is always broken…every single time … for a year of having a membership and the stand up tanning (beds) are never cleaned…….I use my own private cleaning supplies to clean it before I use it to avoid getting athletes foot…….

Source: Google

★ 5

Everyone if you're looking for a gym this is the place to be, great management and friendly staff. The number one reason that I would recommend you to join is the trainers. My trainer Jeremy is fantastic. He's knowledgeable and goes above and beyond with his trainees. I tore my meniscus in my left knee over 8 years ago. Ive had significant challenges just with my ADL's. I couldn't walk over 15 min without being in pain to the point of tears. Often I struggled to get out of the bed to care for my children due to pain. Taking care of my mother and uncle who has health issues was a struggle due to this horrible pain. When I met Jeremy I was 265 lbs. After working with Jeremy I've lost 22lbs in 3 months of training. I can now walk run and play with my two yr. old daughter with out being in pain. My journey is still not done yet but I know I can achieve my goal with God using Jeremy! If you're looking to change your life drastically, incorporate self-love into your life by getting healthy ask for Jeremy Fox. Careful though you definitely will see results and your life will definitely change.

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

The best gym ever, always clean, nice people. I love it

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★ 5

the best protein shakes :)

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★ 5

Nico the sales manager was amazing! He is very upfront and helpful. Great time sign up with him for this gym!

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★ 5

I have Been a member here for 2 years and have decided to invest with a trainer, Damon. It Has been an amazing experience with him and I love the Knowledge and accountability I have gained! The front team has been friendly and Anthony and Enrrique have been helpful every step along the way!

Source: Google

★ 4

Great facility.

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★ 5

Niko is awesome ! Very helpful

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★ 5

Nico is great, straightforward.

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★ 5

It's a better place to work out than the other gyms in the area.

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★ 5

Best gym ever. LA Fitness fell off so I'm here now and I'm loving it

Source: Google

★ 5

Recent changes in management have improved an already positive experience with this gym. Equipment is kept in good shape and maintained regularly. I’ve been training with Enrique for over a year now and am impressed with the knowledge and care for proper form he strives for as a trainer should for their clients. My progress has been dramatic because of his training.

Source: Google

★ 1

How does a gym …with ESPN on….not allowed to put the Bears game on in London?
Corporate would throw a fit I was told. Meanwhile, the front desk has the Bears game on.

What a joke. #Cancelled

Source: Google

★ 1

This gym lies too much they tell people you can cancel anytime and when you try they send u to multiple people and don’t let you and they tell you how long you have to cancel lkkea personal trainer they told me one month so I tried to csncle and now they saying it’s two months when they never said. All they do is lie and don’t let you cancle. They trying to make me waste over 220 each month when I don’t want too

Source: Google

★ 4

Great atmosphere to get a good workout in. Shannon and Linda are both excellent trainers! The staff is friendly and overall, I would recommend this gym to anyone in Orland. My only complaint is the cancellation process. It has taken days to get an emailed response back and I am stuck paying an additional month.

Source: Google

★ 5

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★ 5

I wish if open Saturday and Sunday 24-hour it going to be perfect

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★ 5

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★ 5

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★ 5

Great experience, I received a tour from Summer and she explained and showed us all the benefits of this gym. All workers are nice and genuine people and make you comfortable to be in this gym. Recommend to anybody that really wants be in a friendly gym with a lot of benefits for a reasonable price

Source: Google

★ 1

WARNING WARNING, 09/26/2024, I have been asking to have the tanning booth cleaned and bulbs replaced. FOR TWO MONTHS. There are broken pieces hanging and sparks coming from the bottom of the bulbs when first starting. SOMEONE IS GOING TO GET HURT OR Electrocuted. LAW SUIT. Not if just when.will add photos later

Source: Google

★ 5

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★ 5

Friendly staff and environment.

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★ 5

My fav gym 😍

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★ 5

Gym is amazing honestly good vibes good energy you got ppl that workout and are dedicated about getting stronger and better and just getting healthier

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★ 5

love the staff, always so friendly, especially the morning shift (when i usually go). clean gym and keeps up with maintenance very well!

Source: Google