★ 5

Love this gym, especially this location. Saturday 11/29 I had to take an Uber to the gym and bring my daughters birthday gifts with me for her party later that day. The young lady at the desk ( forgot her name ) took the gifts and put them in a back room for me so I could work out. Staff is great so is the environment.

Source: Google

★ 1

The service is suck

Source: Google

★ 5

I absolutely LOVE this gym. Within the span of 6 months, this center has become my 2nd home. For the price, you really can’t beat the value.

Not to mention, I’ve meet some amazing people here. Allen (one of the Vasa employees) is someone I see frequently working early mornings. This guy is always so friendly, gives me some motivation when I don’t feel like being there at 6am, and has always been so helpful anytime I needed assistance or had a question. If you need anything, he’s your guy!

If you’re looking for a new gym to try, I highly encourage you to try VASA. I don’t think you’ll be disappointed. :)

Source: Google

★ 5

Allen and his staff are great! Love this gym they do a great job here and the equipment is great!

Source: Google

★ 5

Amazing gym with great atmosphere! Allen at the front always greets everyone with very positive energy! Thank you to him

Source: Google

★ 5

Fantastic Gym and experience. The staff are amazing. Allen was awesome and super helpful.

Source: Google

★ 5

Alan at the front desk was very helpful and always looks happy with customers great customer service !

Source: Google

★ 4

My favorite gym! Alan at the front desk is very nice.

Source: Google

★ 5

Allen was super nice and helpful when i asked about certain equipment!!

Source: Google

★ 1

I’ve recently started working out at Vasa on a more consistent basis, and one of my biggest issues is cleanliness hands down, and this is negotiable!!! You must do better for everyone’s health and safety. Thank you

Source: Google

★ 1

My husband and I have been members for over a year now. He’s the main member and I’m added as his guest, which should make check-ins simple. Instead, almost every single day the process is a mess. Some days they tell us he needs to send me a guest pass, other days they say it only needs to be done once a month, and the rules keep changing. There’s absolutely no consistency, and it starts our workouts with unnecessary frustration.

What makes it worse is that they took my photo and added it to their system. Every day I give my phone number, my photo pops up, and despite that, they still ask for my ID and take additional time verifying me. It’s the same staff seeing the same two people, my husband and me, every single day. It’s not like they don’t recognize us.

It really ruins the overall experience of coming to the gym. We love working out, but the check-in process here is honestly the worst part of our day. We genuinely hope they fix this system and create a smoother, more consistent process for members.

Source: Google

★ 5

Eres muy amable Alen muchas gracias por atenderme bien

Source: Google

★ 5

Great atmosphere at VASA. There’s always staff who bring good energy and make you feel welcomed the second you walk in. Allen is always super friendly, positive, and willing to help with anything. Little things like that make a huge difference in the gym experience.

Source: Google

★ 5

Heyyyooo, I usually don’t leave a gym 5 stars. I’m simply here to get my gains and leave.
But I couldn’t help but stop and talk to Allen at the front desk.

Coming from a salesman, Allen is by far the most outgoing front desk associate I’ve ever met. He stops to say hi, ask how your workout was before you leave. And if you didn’t get the pump you needed, he’ll push you for tomorrow.

Much love Allen

Source: Google

★ 5

Great experience and customer service with Allen always helpful.

Source: Google

★ 5

Vasa is great, the vibe helps keep me consistent and Allen at the front desk is always kind God bless his heart . Appreciate you guys
-Devon Topps

Source: Google

★ 5

Alan at the front desk was the nicest guy in the facility , showed me around and taught me how to use some of the machines that were a little complicated for being a first timer. S/o to my guy Alan 💯💯new brother for life

Source: Google

★ 5

Great gym and huge place. Staff is always friendly, shoutout to Alan for always having a smile at the door

Source: Google

★ 5

Great gym and customer service, Alan always coming right.

Source: Google

★ 5

Allen was a good customer service employee I had issues with bringing a guest before but now w Allen with his help has cause me no problems great guy!

Source: Google

★ 5

Allan at Vasa is always so helpful and answers all my questions. Super friendly and makes me feel welcome everyday

Source: Google

★ 5

I love vasa, it’s so spacious with so many amenities! Also, Allen was sooo helpful this morning and I appreciate all his help!

Source: Google

★ 5

I just started here at Vasa Fitness and the Staff is so great especially Allen. Even coming in at 5 am Allen is cheerful, attentive and very helpful! Great energetic atmosphere here! Sign up you won’t retreat

Source: Google

★ 5

Allen presented great customer service and was very helpful

Source: Google

★ 5

Just joined this gym and it has everything I’m looking for at an amazing price! Would recommend to anyone who is looking for a gym or to take their gains to the next level. Plus shoutout Allen for being awesome!

Source: Google

★ 5

Allen had great customer service!!

Source: Google

★ 5

Allen part of your early morning staff is a great part of your team, always in a good mood and willing to help.

Thanks Allen

Source: Google

★ 5

I’ve Been going to vasa since January 2025. Very clean gym, positive environment, the staff especially Allen!! are very friendly and supportive.

Source: Google

★ 5

La atención al cliente por parte de Allen fue excelente. Gracias!. 🤗

Source: Google

★ 5

I am at Vasa by 5am 4X a week. Morning staff always greet me with a genuine smile especially Alen who always brings a warm environment early mornings. I love that the restrooms are always clean and overall a great year with my Vasa membership. Highly recommend this gym!

Source: Google

★ 5

The gym is a wonderful to workout at especially in the morning. I’m always being greeted politely by Alex C that’s work at the front desk every morning.

Source: Google

★ 1

Last month I was attacked in the locker room here & fully got victim blamed by the staff getting me arrested. I got autism & they don't have any training or protection for people like me. Vasa canceled my membership immediately too then charged me $50 to cancel it. If you have any disabilities, avoid this gym at all costs.

Source: Google

★ 2

⭐ Two Stars: Great Potential, Needs Attention ⭐
When this gym first opened, it was fantastic. Unfortunately, the quality has dipped. While the space is good, the equipment is frequently disorganized, making workouts less efficient. Most notably, the hand attachments for the cable machines are excessively worn and should be replaced immediately. Better organization and equipment maintenance would make a huge difference.

Source: Google

★ 5

I finally joined VASA after moving from Naperville to Oswego, and I couldn’t be happier with my choice! I wasn’t sure what to expect, but even though it was pretty crowded, it was the good kind of crowded—people were focused, working hard, and creating great energy in the space.

When I walked in, Allen had me at hello. No matter how busy it was, he greeted me with a genuine smile, remembered my tour, and even checked in after my first Studio Red class. Customer service isn’t dead after all! It is refreshing to meet someone who not only represents the brand well but also values people and their experience.

Big shoutout to my instructor Mindy for introducing me to VASA—and another to Allen for setting the tone the moment I walked in. Keep up the great work!

Blessings!

P.S. Keep it safe, clean, and customer-service-oriented, and we’ll all keep coming back! Thank you.

Source: Google

★ 5

Shoutout to the worker Alan for always giving great energy, and making me feel welcomed everytime I walk through those doors. I truly love this place!

Source: Google

★ 5

Awesome gym with great customer service by Allen!

Source: Google

★ 5

I have been a proud member of VASA for almost a year. VASA truly lives by its core values — dedication, integrity, and community. The facility is always clean, the atmosphere is motivating, and the sense of support is unmatched.

I especially want to recognize Kris and Milton.

Kris always greets members with incredible energy always making members feel welcomed and supported. He consistentlydemonstrates professionalism and genuine care for everyone who walks through the door.

Last spring, I had a little mishap on the treadmill — I fell because I didn’t really know how to use it yet. Kris immediately came to my rescue, called 911, and made sure I was safe and cared for. I’ll never forget that kindness or how calm and supportive he was in that moment.

When I came back a few months later, I walked in and saw Chris at the front desk. He threw his hands up with a big smile and cheered, “You’re back!” It absolutely made my day. I think about that every time I walk through those doors — it’s something that will stay with me for a long time.

From the very first session, I knew Milton was a special kind of trainer. He’s incredibly knowledgeable and patient, always explaining how each exercise helps me improve my strength and overall fitness.

He truly embodies what a great trainer should be: skilled, supportive, and passionate about helping people become their best selves.

VASA is not just a gym, it’s a place where people truly care. It’s a community that lifts you up, celebrates your progress, and makes you feel valued every time you walk through the door. It is my happy place.

Source: Google

★ 5

Great group of people in the mornings. Great value but I think they need to raise their prices to keep traffic down.

Source: Google

★ 5

This is a nice and clean gym full of great employees, especially Kris. Very welcoming and quick to resolve complaints! Great job!

Source: Google

★ 5

Huge shoutout to Allen at VASA Fitness. I’m here every morning at 5 AM, and he’s consistently at the front greeting members by name, wishing us a great workout, and bringing positive energy. That 10-second interaction genuinely lifts my mood and sets the tone for the rest of my day. Excellent customer service, reliable, and a great representative of the gym. Keep him around—he’s the reason I look forward to walking in.

Source: Google

★ 5

Everyday I come in the gym at 5 to hit my workout and Allen is there to greet me at the door. Equipment is nice and the gym and locker room are clean.

Source: Google

★ 5

Kris is very helpful and make me feel welcome and knows the gym and the workouts and also the products of what to eat and drink he's a great member of your team so I hope you guys take good care of him

Source: Google

★ 2

I come to this gym to swim in the pool. The water in the pool is freezing, it's impossible to swim, only to toughen up. The women's locker room is very dirty. I've never seen it cleaned. There's trash and hair everywhere. There are no hair dryers. It's okay in the summer you could go with wet hair, but now it's already cold. You have to bring your own hair dryer. There are never any napkins in the women's locker room.

Source: Google

★ 5

Source: Google

★ 5

Allen is extremely knowledgeable and helpful. Need more people like him.

Source: Google

★ 5

Source: Google

★ 5

Allen is awesome! Very polite and respectful

Source: Google

★ 5

Always very clean, and the staff is always super professional and friendly especially Allen!!

Source: Google

★ 5

Source: Google

★ 3

Vasa is great but would be better if they didn’t publicly advocate for the death of innocent lives. They promote the news every single day. Have multiple news channels on here. Since when was the gym supposed to be political? I come here to workout, not to watch the news and see ice raids, and more of Israel’s agenda. This review should not be censored and it is clearly displayed at the gym every single day. Do better. This place should be all inclusive. Unless you are willing to make a statement that you support ice and Israel’s agenda.

Source: Google

★ 5

I have been going to VASA for about a year. It's a great place. The Red classes are great! Today's class was with ROB!!! 🔥🔥 🔥!!! I am now a Thursday devotee! I also just started personal training with Lindsey P. She is a taskmaster and makes it burn!!! I am feeling great. All the staff are welcoming and professional!

Source: Google

★ 5

Love this gym. Lots of equipment, lots of options and the staff is so cool especially sapphire, not only is she very pretty she’s so helpful when needed.

Source: Google

★ 5

The worker Alan who works the front desk always does a great job of making sure I have a smooth check in and check out. Always makes sure we are a good experience from the time we walk into the gym and to the time we walk out. Great Guy!!

Source: Google

★ 5

This is my Gym Love this place my Happy place

Source: Google

★ 5

Love studio Red ( Mindy and Kaitlin- friendly, fun and informative ) and yoga flow ( Nikki- works the core a lot along with balance, Sue- very detailed and informative)

Source: Google

★ 5

Gabe C is a great dude, he’s always being helpful and a positive guy

Source: Google

★ 5

Love this gym I been coming since they opened, I started taking cycling with Monika and she has been nothing but amazing! Love her drive and the motivation she gives during her cycling class! She’s awesome 👍👍👍

Source: Google

★ 5

I’ve been a member of Vasa since the gym opened last year in April. I have truly found a community of great people at the gym with same goals as me. I have loved having some great instructors and the classes. I religiously attend 5:30 am classes, which include Studio Red with Irina, Jordan. I have taken mid- day classes with Mindy and Greta, and Studio Flow with Danielle, Leslie and Julianna. On Sundays, love staring out with Rob for Studio Red and finishing off with Diane for Deep stretch and Restore.

Love my gym❤️

Source: Google

★ 5

I love VASA! I started six months ago, a little apprehensive, as I had not been to group exercise for years. The crew at VASA are incredible. Cecelia in aquatics, Cindy in Silver Sneakers, Rosa, McKenna, CC and Susan in yoga all give me great workouts. And friendly - it's like you are in class with your friends. I love going to my classes. All my experiences with all the employees at VASA have been positive. Every single employee is helpful and friendly. Rob is phenomenal - he seems to put his whole heart and soul into that place. Rib is very personable and treats everyone like a friend. I highly recommend!!

Source: Google

★ 5

Lovw this gym. Its busy at times but people like Eric are honestly the best! He greets us personally and remembers who we are every time we walk in. It makes you feel at home like you're not just a member...but a family member!

Source: Google

★ 5

Eric is the best!

Source: Google

★ 5

I started going to Vasa over a year ago and go almost daily. The staff is amazing and kid care is top notch. My kids love Lizzie, Emma and Brandi and consider them friends. I love the variety of classes they offer and that all the different coaches and trainers will show you alternative movements when I need them. I love taking Lesli and Diane's Studio Stretch classes (Although all the instructors are great, these two ladies have availability when I do). I take Studio Red classes daily and Irina, Kaitlin, Ashley, Jordan, and Mindy are all great. Mindy also teaches a variety of other classes as well and is very personable. The management is also great. If you are looking for a gym where they offer a variety of classes that run all throughout the day and night this is your place.

Source: Google

★ 5

Mindy e it’s amazing her classes are so good , I always take her classes on Tuesday she so professional and always helps you with the exercises

Source: Google

★ 5

Mindy teaches the Barre class. She's very personable and professional. Since joining the class have noticed and increase in my mobility and flexibility. Mindy will offer alternative moves during each routine.

Source: Google

★ 5

I have been working out at Vasa since mid May when I signed up for personal training with Christina. I see her for 30min once a week and she gives my 3 "homework" workouts to complete during the week. Having the accountability is the motivation I need to be consistent with working out. I look forward to my weekly sessions with Christina...she's always so positive and happy and we laugh through our sessions. She pushes me to lift more than I think I can and because of her, I'm making more progress than I ever could on my own! If you're looking for a trainer that is knowledgeable and encouraging, you need to schedule an appointment with Christina!

My next comment is for gym management. VASA is a very busy gym and it would be nice if more was done to make sure members are using gym etiquette and re-racking their weights and put dumbells & kettlebells where they belong. It's frustrating to have to remove someone else's weight plates before I can do my workout. Or to have a pile of weights laying on the floor around the machines, which create a tripping hazard. Maybe there needs to be signs reminding everyone to be respectful of all members and re-rack when they're done.

Source: Google

★ 1

Do not get a membership here at the gym they charge you to cancel the gym make it impossible to cancel ur membership they charge you for everything. It’s always crowded so much happening tried talking to one of the workers as soon as he heard I wanted to cancel my membership he ignored me in the front and walked in the back.

Source: Google

★ 5

Justin the GM really makes it feel like a community! Coming here everyday and everyone knows my name, makes it feel like home. The whole management team is by far the best I have come across! Justin, Eric, Carmen, Lizzie, Rob and Bri are all phenomenal. They truly care about their members

Source: Google

★ 5

I signed up in March of this year (2025) and since the first day the staff has been like family. The facility speaks for itself when you see it. Spacious, great machines and free weights, studios to fit everyone (yoga, circuit workouts, and dance studio). The cherry on top is a pool, steam room, sauna, and jacuzzi. Well let’s say that’s the icing because the cherry on top is the three different affordable plans. I recommend VASA Fitness for all levels of fitness.

Source: Google

★ 5

Six months ago it took every ounce of courage I had to walk through the doors of VASA and join the Silver Sneakers program. From that moment on, the staff has been amazing. I’m welcomed & encouraged every time I’m there. The best part of joining VASA has been my personal trainer, Christina. She uplifts and inspires me at every session, challenging me to exercise at levels I never thought possible. Christina is so knowledgeable and has helped me learn best practices for building muscle and strengthening my balance. Her positive attitude and cheerful spirit keep me focused on my goals and I am thrilled with the progress I’ve made so far. Thanks VASA and Christina!

Source: Google

★ 5

Source: Google

★ 5

Vasa has been a great addition to Oswego! I enjoy the atmosphere and community there especially since I’m still in the early stages of my fitness journey. Special shoutout to Mindy who is always ready to rock out a class and get people motivated.

Source: Google

★ 5

The gym is so great and clean but ALSO the kidcare is AMAZING!!! Brandi, Lizzie, Emma and Ruby (along with everyone else there) take care of our little girl so great and she has connected with them so much! It’s so great to know that our daughter is in a safe place while my husband and I can workout! They absolutely adore her and we adore them!! I would highly recommend this place to anyone. We actually will not switch locations to a closer one to us because we do not want to leave the Kidcare ladies!!

Source: Google

★ 1

Vasa has No = 0 family or group memberships.

Source: Google

★ 5

This gym is great. The staff is so friendly and helpful too. Kris at the front desk is the best. So helpful and informative. If you're looking to sign up, look for Kris.

Source: Google

★ 5

VASA Fitness in Oswego is a fantastic gym—bright, spacious, and always clean. The staff is friendly and you’re always greeted with a smile. There’s something for everyone with a huge variety of equipment, a functional training area, weightlifting space, plenty of cardio machines, a pool, basketball court, and interesting group classes.

The true highlight for us, though, has been working with Personal Trainer Carson O’Donnell. Carson has taken our fitness to a whole new level by helping us set and reach goals, focusing on proper form, and celebrating every milestone along the way. He’s thoughtful, knowledgeable, and incredibly professional—yet also kind, personable, and genuinely enthusiastic about sharing his expertise.

Carson is flexible and accommodating, always following through on what he promises. He’s created customized workouts we can use on our own throughout the week, and we look forward to our weekly sessions to ask questions, learn new techniques, and fine-tune our routines.

Working with Carson has been one of the best decisions we’ve made in getting back into fitness. If you’re looking for a trainer who cares about your success and makes training enjoyable, Carson O’Donnell comes highly recommended!

Source: Google

★ 5

Took a spin class for the first time and Courtney was so motivating! Made the class super fun, would definitely do a second one!

Source: Google

★ 5

Sapphire is an amazing worker she builds connections with new gym members and her work ethic is on point great staff worker !! And mark

Source: Google

★ 5

We genuinely love going to this gym! I really appreciated Maddie walking me through the details of their group classes as someone that’s new to yoga/group fitness and needed some guidance. I also take my two toddlers to the child care with Lizzie, she’s so great with them and has built a relationship with both. The front staff also always welcomes us with a smile, especially Eric!

Source: Google

★ 5

Have done a couple of cycling classes with Courtney and it has been really great. She brings energy and motivation, and the playlist keeps you pushing through the entire class. It's also great that she balances intensity with encouragement, making it great for both beginners and seasoned riders.

Source: Google

★ 5

Carmen was a excellent coach now moved on

Source: Google

★ 5

I recently joined the gym and have been doing Studio Red and cycling classes (I only joined for group fitness classes). I'm not a fan of gyms, but I was pleasantly surprised that I really enjoy going to VASA for these classes. It is very clean and the equipment is in great shape. Love taking a studio red class with MINDY she has so much energy and enthusiasm and helps keep you going as you tire out from the work out! I love taking cycle with MONIKA. She cracks me up and is in such great shape herself it is a motivator to keep trying even when I am feeling lazy! And her playlists are amazing. The music can make or break the mood of the workout and she does a great job selecting hers!

Source: Google

★ 5

Ty is the man, thanks for helping me sign up. Great gym and variety of equipment

Source: Google

★ 5

Gabriel is a a very polite young man. Always , smiling and welcoming you into the gym.

Source: Google

★ 5

Gabe C showed me how to use the hack squat machine. Great kid

Source: Google

★ 5

ERIC DA BEST HE GOT A BIG AHH DIH

Source: Google

★ 5

I can’t recommend Christina enough! From the very first session, they made me feel comfortable, motivated, and confident in my abilities. They take the time to understand my goals and push me just the right amount while always making sure my form and safety come first. Every workout is challenging but fun, and I leave each session feeling stronger and more energized. Their positivity and encouragement keep me consistent, and I’ve already noticed amazing results. If you’re looking for a trainer who is knowledgeable, supportive, and genuinely cares about your progress, Christina is the one!

Source: Google

★ 2

The pool heater has been broken about 4 weeks. A manager came into a class the first week and just said they’re waiting for a part. Pool is very uncomfortable. No updated information posted online or at the facility.
The instructors are great but class size has gone way down due to temperature.

Source: Google

★ 5

Every time I walk in and scan and get greeted by Sapphire I know I’m going to have a good workout s/o her

Source: Google

★ 5

Sapphire cool friendly like to help the customer

Source: Google

★ 5

Lizzie Shields is always smiling and brings such a positive vibe to Vasa Oswego. She’s responsible, friendly, approachable, and truly caring with everyone she helps. Thank you, Lizzie, for making the gym such a welcoming place!

Source: Google

★ 5

I have been a member of many fitness gyms but VASA in Oswego is my favorite! From how big the facility and how complete the equipments are, and the amenities are best bang for your buck! The day care too is very fun for my son that he never wants to leave everytime I am done! All the staff are very well trained with meeting customer satisfaction and they always make you feel welcome when you come in. Lizzie has been very good from the very beginning when I first inquired and answered all my questions, no pushy sales talk from any one, and she has been very accomodating! I am slways looking forward to working out and getting healthy!

Source: Google

★ 5

Vasa at Oswego is the best place to exercise with all good equipments. Manager Eric and his team are very friendly and helpful when I need them. I introduce Vasa at Oswego to all my neighbors and friends.

Source: Google

★ 5

Lizzie is absolutely wonderful at the gym daycare! She has such a warm and caring personality that makes kids feel comfortable right away, while also being professional and attentive to their needs. You can tell she genuinely enjoys working with children and goes the extra mile to create a safe, fun, and positive environment. My child always looks forward to seeing her, and it gives me so much peace of mind knowing they’re in her care. Lizzie is truly an asset to the team!

Source: Google

★ 5

Love this gym, the classes are all amazing and the trainers are even better!! I’ve been taking studio red classes for almost 2 years and have transformed my fitness and strength. Carmen, Tonya, Kaitlin, and Rylee are awesome trainers and love their classes!!

Source: Google

★ 5

Lizzy from Kid care is always so nice and has amazing things to say, you can tell she really enjoys being there

Source: Google

★ 5

Ty silas is the most helpful worker I’ve had at my time at vasa, he makes check in incredibly easy and always greets me with a smile, love his vibe and his energy!

Source: Google

★ 5

Eric and Lizzie are the best at this gym. They are always so friendly and accommodating. They make the gym so much more enjoyable for me and my little one. We appreciate them so much! Awesome staff! Thank you for making Vasa our home.

Source: Google

★ 5

My fitness journey at VASA with Coach Christina B has been nothing short of transformative. What began as a focus on weight loss has evolved into a true commitment to overall strength, muscle development, and long-term wellness. Coach Christina’s guidance has had a profound impact on both my mindset and my results.

I started by training just once a week in the evenings; now, I’m in the gym six days a week, with five of those mornings beginning at 6 a.m. I’ve discovered that I genuinely love working out, both with her and on my own. When she’s alongside me, the sessions are not only more challenging but also more enjoyable.

One year in, and I can confidently say this is just the beginning of a lifelong journey to health and fitness.

~Dr. Humphrey ♥️♥️

Source: Google

★ 5

Started attending this gym recently and I will say that the ammedaties, machines, and cleanliness is a 5-star effort. The associate Ty was able to efficiently help me out with establishing my membership, while being very polite and professional!

Source: Google

★ 5

Source: Google

★ 5

Justin is the man! Very helpful and amazing gym.

Source: Google

★ 5

Justin is good guy

Source: Google

★ 5

Source: Google

★ 5

Did a class with Courtney and it was such a fun experience. Her energy is contagious!

Source: Google

★ 5

Justin is the best gm around. Give this man a raise !!

Source: Google

★ 5

Justin R this is the best gym ever I got the best gm right next to me

Source: Google

★ 5

Great gym and great staff. Especially the manager justin he cares about the gym!

Source: Google

★ 5

My boys and I have been at VASA since January '25. The gym has everything we need.
Eric C. goes out of his way to make us all feel welcome.

Source: Google

★ 5

Eric Clemons is a very helpful & incredibly patient employee!

Source: Google

★ 5

Just wanted to do a shout out to the great team at Vasa -Rob, Lizzie, Kaitlin, Lesli, Diane, Eric, Carmen, Rylee, Greta have all made coming to Vasa a great experience and are a big part of the making it feel like a community

Source: Google

★ 5

I want to give a huge shoutout to the fantastic staff at vasa, Justin, Eric, Rob, Carmen and Lizzie. They have created a great community and always make everyone feel welcome! I have never been consistent with my fitness but since joining I now love going. All the studio red and flow instructors are extremely motivating and encouraging!

Source: Google

★ 5

Courtney teaches one heck of a cycle class! She brings lots of energy and positive vibes every class

Source: Google

★ 5

I have been cycling for over a year now at Vasa and have always enjoyed the classes. Courtney is a wonderful instructor and always pushes us to do our best. Her classes are super fun, playlists are great, and she is interactive. I always look forward to her classes!!

Source: Google

★ 5

⭐️⭐️⭐️⭐️⭐️
Eric at VASA is absolutely amazing! He’s professional, knowledgeable, and always brings great energy. He really takes the time to listen to your goals and helps you push yourself while still making workouts fun and approachable. His encouragement makes such a difference, and you can tell he genuinely cares about helping people succeed. I always leave feeling stronger, more confident, and motivated to keep going. If you’re looking for someone who goes above and beyond, Eric is the one!

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

This is a great gym. The staff members are helpful and welcoming upon your first day. Everywhere in this gym is clean and it offers MANY AMENITIES for its PRICE.

This gym is priced the same way as planet fitness, but offers 3x more than your average LA fitness.

Because the gym is very high quality, the gym goers here have an incentive to clean their equipment after every use, so there is no doubt that this gym will always be in pristine shape.

Even when this gym is busy at peak hours, I can still get a workout in due to the variety and quantity of machines they have.

There is a very high morale in this gym. Being apart of Vasa motivates you to be better. It’s a community in this gym, and in all honesty out of all the gyms I’ve been to, this is the most development I’ve made in a gym. Something about this gym gives you powers.

Source: Google

★ 5

Source: Google

★ 1

Very bad management they let their employees handle bad situations on their own for the most part like birds in the facility or shooting threats, and many underage kids trying to come in. always overly crowded, employee ratio to customers is not structured properly, water fountains release dirty water, and the building overall smells very bad from the sweat mixing with the break rooms having pizza sit out all day that grown adults seem to struggle to throw away or put in the fridge on their own. The towels for the studio classes sit out for weeks in the sweat from others before getting washed.

Source: Google

★ 5

Great Group Fitness classes with Joane, Kaleb, Delores, Lakeisha & Maribel! Dance, cardio, strength, Zumba and aqua!!!!

Source: Google

★ 5

Very clean. Attentive staff and great trainers. There is a wide variety of equipment for cardio and strength. This gym also offers classes with some memberships and has a pool.

Source: Google

★ 5

Source: Google

★ 5

Es muy bueno

Source: Google

★ 4

Too many people standing around a machine socializing.
Or just sitting on a machine texting on their phone.

Source: Google

★ 1

Dirty locker rooms. Dirty equipment. I never see staff cleaning the locker rooms. I never see staff wiping down equipment. I never see staff racking/organizing weights that others left out.

Good luck finding the dumbell you need. Theres not enough dumbells, they're organized stupidly, and there's no 7.5lb 12.5lb 22.5 lb or 27.5 lb. Vasa needs to buy more dumbells and benches. Or the 4 workers standing at the front desk could spend some time cleaning and organizing the gym. It's a complete mess and there's equipment strewn everywhere.

Source: Google

★ 5

Clean, friendly, and plenty of free weights. Adam is also an awesome coach and great to train with!

Source: Google

★ 5

Friendly staff. Great environment. Great vibes. Great equipment. Love this place!

Source: Google

★ 5

I want to give a shout out to Adam my personal trainer. Adam is very passionate about his job, makes training challenging-always encouraging me to get that plus 1! He has also been very helpful in helping with nutrition too. Thanks to Adam I’m having fun at the gym!

Also the greeting from the front desk crew is top notch, greeting you as you enter and leave the gym! The equipment is clean as well as the women’s bathroom. The gym can get very crowded at times but I’m always able to get my workouts in.

Source: Google

★ 5

Great place to workout! The employees are friendly and knowledgeable. The equipment is clean and well maintained. Personal trainer Adam is fantastic! He makes working out fun while continuing to motivate and challenge me. I can see muscles forming in my arms and legs! My two grandsons love spending time in Kidscare while I workout. The staff in kidscare are so caring! The yoga instructor Diane is phenomenal! The Yoga studio is serene and well equiped with mats, blocks and cushions. I love the red warming lights- so relaxing! I must also mention the massage chairs which are a perfect ending to my workouts.

Source: Google

★ 5

Adam has been a wonderful personal trainer, keeps me motivated and gives me great tips on my form, very attentive

Source: Google

★ 5

I do personal training 3 days a week with Adam Mangione. The time is well spent. He keeps it fresh always encouraging to go a bit farther than the last time but also understands a bad day.
The other days I go to work out can sometimes be busy, the machine i was going to use might not be available But that keeps me from getting in a rut, forcing me to try other machines.
I have never seen the gym dirty. Every person who works there is friendly, if I ask for help they will either show me themselves or find someone more knowledgeable.
I wasn't sure about returning to a gym but Vasa Oswego is going to stay on my calendar 😊

Source: Google

★ 5

I knew when I joined it would be hard for me to be motivated to come in since it would be after work the most busiest time of day. So I signed up for Personal training with Adam, and it was the best choice. He is kind, funny, personable and knows his stuff. He pushes me which I need. Thanks for having Adam on staff. Debbie Guilbo

Source: Google

★ 5

I want to thank the Vasa staff and management for all of their hard work and dedication. As a Law Enforcement Officer I like to keep myself in shape and let me tell you that VASA has everything and anything you need to make it happen. Also all of the front desk staff are always generous and polite. The men’s locker room is always clean. I also want to that there maintenance department for keeping everything clean any working conditions. I highly recommend this facility to everyone and I am I giving them a 10 plus. If you don’t believe me come by to our location in Oswego IL and experience it yourself.

Thank you,
Respectfully Submitted
Dominick Rivera Colon

Source: Google

★ 1

Shady business practice - You 100% totally scammed my teenage son out of $100 of his hard earned money. Putting the $50 guarantee for the rate and the $25 cancelation fee wording in a vague link on the bottom or your page is shady, and almost fraudulent. If you are going to have additional fees, these should be out in the open with the registration information, not hiding where you hope they won't be seen. You should refund him.

Source: Google

★ 5

Great gym! Great employees! Kris at the front desk is always helpful, friendly and attentive. By far our favorite !!!

Source: Google

★ 2

Source: Google

★ 3

Was really clean when I first started going there. Bathrooms could be cleaner, nowand wipes could be restocked more often. A bit crowded sometimes. Good equipment, good price

Source: Google

★ 1

Wow! I’m so disappointed,
I live walking distance to vasa and was so excited to finally join a fitness center near my house, but the gym was always overcrowded no matter what time you go,very unproductive and the facilities were always filthy! Totally unacceptable!!
And good luck canceling your membership,expect to pay extra made up fees.

Source: Google

★ 5

I love vasa! Best gym ever the employees are so nice and helpful :)

Source: Google

★ 1

Now listen; if you’re on a budget and just need a place to go then sure this works fine. BUT I went to similar gyms and this is by FAR the worst. The gym is nice and has a lot of equipment, but it’s always packed and I mean ALWAYS. I have to park in the back of the parking lot every time. Not a big deal, just something to think about. I have never been greeted by the front staff, which I don’t really care, but I’ve seen posts of people saying the front staff is friendly and I have never seen that. The yoga classes are amazing but always full; sometimes I’d have to reserve it weeks out which sucks because it’s really the only positive I found. Equipment is always taken because it’s always so packed, and I mean packed packed; like sardines. I had to wait in line to get on the stair stepper and they have like 10 or 15 machines. It’s ALWAYS dirty. There’s always stuff on the floor and at peak hours it’s at its worst, the bathrooms are absolutely disgusting. There’s always hair everywhere. It smells like a pack of tuna; sauna and steam room are too small because they have it where both men and women can go in there; which doesn’t make sense given the space. I don’t really think they thought that through. I have to wait in line for just about every machine I want to use. I would even come at 8 or 9 in the morning and it was still packed…now given all of this. It’s still a gym and it gets the job done, but I went to edge down the street and the quality was five times better. I know the gym will probably post and say they’ll fix it bla bla bla, but I doubt it. Anyways take what I say and take it how you would like. If you just need a gym that’s close to your house then this is a gym that’s close to your house. I don’t have photos but just go see for yourself. Especially at peak hours. I’ve been to gyms that are busy at peak hours, and it’s never this gross.

Source: Google

★ 4

Very crowded

Source: Google

★ 1

Always over crowded, patrons of this gym are very disrespectful, and if you want to keep your belongings do not use the lockers, my locker was broken into and my valuables were taken, seriously find a better gym…

Source: Google

★ 5

Ive been attending vasa fitness at oswego il for a year now. Since the first day they opened! I truly am enjoying there staff and there GM Justin welcoming me as soon as I walk onto the door! I have gained new friends great friends! From kicking box the trainer rob and started studio red with Carmen has been a great time of fun! Looking forward to growth that they will bring to the gym!

Source: Google

★ 5

Best gym in the Oswego/Yorkville area. Employees are extremely helpful when it comes to all aspects of catering to gym members. Always clean and equipment always paid attention to. Would recommend this gym to anyone wanting a great experience

Source: Google

★ 1

Lots of equipment if you’re strong enough to lift heavy weights. For the people who can only use the cable machines, it’s impossible to get a machine because they’re always full of people sitting around on their phones. They can’t seem to get control of the constant vaping and weed smoking, even though I’ve complained multiple times. I have asthma and the smoke triggers it. I’ve repeatedly asked for a way to contact a manager but they don’t know his number or how to reach him except to call the main number while I’m at work and he might be there. The kids who work at the front stand around in a cluster talking and really don’t care about members’ concerns. Studio classes are always full so I never bothered to take my free classes. The pool is nice, but you have to fight for a lap lane and I’m pretty sure people who have the basic membership are using it because they don’t bother policing it at all. During winter all the lockers were full of coats and weren’t locked, so people who needed one for the pool couldn’t use them. Coat hooks would be nice. And probably the most concerning thing is the number of people who can’t read and take pictures of their butts in the locker room even though there are signs saying you can’t. And when I brought this to the attention of the front staff, they told me my only option is to confront the person and ask them to delete the picture. So now I have to watch around me to make sure I’m not half naked in someone’s picture? Ridiculous.

Source: Google

★ 5

Great gym love the culture

Source: Google

★ 2

I like the workout equipment, but the gym is always too crowded.

Source: Google

★ 4

Please give us more leg press machines, the gym is almost perfect

Source: Google

★ 5

Best gym I’ve been to in a long time and great staff!!!

Source: Google

★ 1

Source: Google

★ 3

Nice gym with plenty of equipment, open space, and helpful amenities. It’s a good place to work out, but the cleanliness could be better—especially in the locker rooms and during peak times.

Source: Google

★ 1

AVOID LIKE THE PLAGUE!!!!!!
I cancelled my membership back in OCTOBER, and then I guess they kept trying to charge me so I had to shut down my whole bank account. Fast forward, I find out this hit my credit and they’re claiming I owe them $1100!!!!!! They said they want “proof” that I cancelled my membership or else I owe them. These people are disgusting and corrupted, Planet Fitness won’t do that. I switched because I’m allowed to cancel at any time with no cost or hassle and they don’t continue to charge me. But getting bombed out of 60 points on my CREDIT is insane because I don’t have physical “proof” of cancelling my membership and they ROBBED me. These people will ruin your life. Unless you want to destroy your credit and get outstanding and unnecessary charges, do NOT come here. Not worth it either. It’s always crowded and you wait longer for equipment than how long it would take to work out and to top that part of it there’s a lack of space to even wait. It’s so congested!!! If I could give it 0 stars I would. Maybe if they didn’t argue with me and drop my charges I’ll give them 2 stars. A damn JOKE!!!!

Source: Google

★ 5

Source: Google

★ 1

Buyer beware!!!! Came in to use gym two different times in one week and they never have child care available for the class I want to take. I canceled my account because they do not provide the service I signed on for. They are fraudulent and said my account my froze and 'un froze' by a computer. I was charged $69 and $63 yesterday for some annual fee and asked them to reverse it and cancel the account. They said they cannot. Such frauds. Been an LA fitness member and Vaughan Athletic Center member for years and they not predators like this with fees. I pray y'all reap what y'all sow.

Source: Google

★ 1

This gym is too small for the crowd it draws. You can go 5-10 minutes waiting for a machine, unnecessarily extending a real workout time considerably. Cleaning supplies are always out of stock while the staff hangs out in front talking to each other. I’ve overheard several arguments with customers where staff were completely out of line. The locker rooms, pool, and showers are dirty. When I joined I thought this was the best gym ever, it is in fact the worst, in my opinion.

Source: Google

★ 1

Horrible experience with this gym and staff which is very rude!!!

Source: Google

★ 1

I had the same incidents at a different Vasa, There was some arguments between Me and another member, those members tried jumping me. It was three of them afterwards I walked out when the manager came waited inside and they still waited outside for me. Mind you one of those members were workers from there and so they did not get banned while I had a lifetime band come on you need to train Your manager is better, They labeled me as a troublemaker and bad meat from every Location mind you I am a pilot under the FAA. They do deep examination License so how could I be a troublemaker if I have a FAA license plus I have no previous police incident mind you I am a black person. Could this be racism don’t know.

Source: Google

★ 5

Love this place! Been a great addition to my life, and i live here!!!! i come three times a day, the people are outstanding keep up the great work! Always smiling and happy, they are real

Source: Google

★ 1

“AVOID THIS GYM”

I usually don’t do reviews but this is a must. I was at the facility on last Thursday and some things transpired with my nephews. My nephew had a balance he paid it and paid the $15 for his brother to get in. After he paid one of your reps told him are you too cheap to pay $15. So a few words were exchanged. 2 hours later the police were called and telling them we have to leave. As my nephew was leaving the so call assistant manager Eric Clemons pushed my nephew and an off the clock employee. If you run the camera you will see what happen. I asked the police to ask Eric to give me corporate number and he gave me a regular staff number. I called the number and Eric gave this individual my person information. He was very disrespectful and hung up in my face. I called him back and he blocked me. I think you guys need to train some better employees to do the job. I work out at this gym 3-5x a week. I’m a new member but thinking about canceling. Also, I see racism is still alive as some things were said about my nephews that wasn’t appropriate. I would like someone to call me and something be done about these 4 employees. They are very disrespectful and giving VASA a bad reputation.

Update- I brought the matter VASA management and corporate about a matter that took place. They refused to listen to what I have to say. They just revoke my membership from all VASA. They are racist and the management team is horrible. They need to get some real mature adults to work for this company. “AVOID THIS GYM AT ALL COST”

Source: Google

★ 5

Love the cycle classes!!! Courtney, Stacey, and Monika are all great! Hoping more PM weekday cycle classes will be added eventually.

Source: Google

★ 5

The gym is too clean and the people are too kind

Source: Google

★ 1

I usually do not write reviews but I have to share my latest experience. I was recently at Vasa when I observed a very unfortunate situation where the staff was extremely unprofessional while addressing a member. As a paid member, there should be no public conflict as what i witnessed. I overheard a young Hispanic lady saying a very demeaning comment to a member who was paying a fee/visit. It came across as rude, disrespectful and racist. Vasa not only needs to do a deep cleaning of their facility but also address and train their employees to be professional. You never know who is around and/or listening. As a leader and owner of my own business, no way should that be acceptable. I noticed the police was called due to some form of word exchange. In the corporate world you want to de-escalate not provoke the situation. This was handled poorly. I feel very uncomfortable going back here knowing what transpired. I am a studio member and would recommend Vasa bring their attention to this issue and do better.

Source: Google

★ 5

The gym is great. I like all the classes they offer. My favorite class is cycle with these two instructors Courtney and Stacey. These instructors are exceptional. They give me that extra motivation I need.

Source: Google

★ 5

i have NEVER left a review before, but as promised, I owed it to my friday morning vasa staff to do so. the staff is great! everyone is friendly, and altogether extremely helpful + efficient, when tending to your questions/needs.

for example: this past friday, i thought i had lost my car key (for the 500th time) and the staff searched for my key as if it they were apart of the S.W.A.T. team. unfortunately for them … i did not look hard enough because the key was simply in my bag. we all had a great laugh and the situation didn’t come to them as some “huge inconvenience”.

overall good vibes and great energy. thanks for putting up with my daily problems/shenanigans!

Source: Google

★ 5

I really like all the classes they offer at this specific location of vasa. I mainly go to the cycle class with Courtney and Stacey. These instructors are phenomenal. They are very friendly and welcoming. I really enjoy how they both try to make sure there is a song/routine for everyone in the class.

Source: Google

★ 5

I lost a AirPod in the stair master a couple days ago and Eric (I think that was his name, one of the managers) was so nice in helping me get it back same day.

Source: Google

★ 3

You guys should put a live camera inside for a overall view for the members - so we could look at cameras before drive to the gym. If too crowded, we avoid. Don't tell to look at the Google because that doesn't work.

Source: Google

★ 5

I love the kid care staff there. I have been coming since they opened up and my son really enjoys staying whenever I go work out they are very involved with the kids and I always leave knowing my son is in good hands.

Source: Google

★ 1

Vasa fitness is a rip-off. My son got hurt and couldn't work out and I canceled, but they hit me with an additional month fee and a cancelation fee. I called for a refund and they had no remorse at all. I have never seen this in all the gyms that i I have ever worked out in my life. Don't waste your money

Source: Google

★ 1

Source: Google

★ 3

Like most members, I believe the gym overall is very satisfactory. However, there are two large gaps in machines; there is only 1 weighted crunch machine, and 1 glute thrust machine. The ratio of members that want to use glute machines is severely unbalanced these days, because there is almost no availability of these machines as they are always being used. Management should hear from the members more and add additional machines. I understand that a gym would only have 1 glute thrust machine, but there are too machines individuals focused on glute growth these days, and there is usually a line of people waiting on someone to finish there 30 minute set on this thing.

Source: Google

★ 5

Love the deep stretch classes and today’s class was no exception! Our instructor unfortunately didn’t feel good in the class and had to cancel the class in the middle of the class. It happens! But what I was so impressed with was her checking on me individually to make sure I was okay (I sat out one of the stretch’s) before she went to excuse herself. She handled herself with true professionalism and I was very impressed. Love these classes and the small studio feel. Proud to be a part of Vasa.

Source: Google

★ 3

I like the gym and the staff is nice but it’s ALWAYS packed. I mean every single machine has a line, and it doesn’t matter what time you go. MORNING, NOON, or NIGHT. Packed like sardines… I’m definitely canceling.

Source: Google

★ 1

Very disappointed in my recent experience at this gym.

Source: Google

★ 1

Source: Google

★ 1

Source: Google

★ 3

Great facility and great staff! The equipment is pretty great also!
Only reason I won't go past 3 stars is due to not having an area to park and lock up your bike. You need to install bike racks.

Source: Google

★ 2

FILTHY! There is a thick coat of dust and dirt on and under every piece of equipment. Nothing is ever cleaned. The locker rooms are gross - hair all over the floors, smelly lockers. Mirrors coated in greasy handprints for days.

Source: Google

★ 5

Vasa is one of the best gyms I have ever been to. It literally has everything from great machines free weights and from pools to a hot tub to a steam room, sauna, and personal training at an affordable cost. Monica is the best part of vasa she my personal trainer, and I have been working with her for about a month and a half. She is getting me closer and closer to my goal; she is one of the best coaches and she pushes for greatness and makes your believe in your self

Source: Google

★ 5

Grate gym to go to with grate people. I has the bestest couch Monica. She's hard work at helping me.

Source: Google

★ 5

I’ve Gone ,to two fitness and I wanna say vasa has become one of my favorite place to work out everyone is amazing and great there the workers especially one person who became my trainer Monica she the most active positive kind polite person ever she funny and always has a smile and ready to work out as I’m trying to work on my diabetes health she so good in helping you out and giving you advise . If you need a trainer I so recommend her her energy will make your day amazing.

She also dose red studio she just an amazing couch and make you feel great about your self

Source: Google

★ 5

I love working out with bri my personal trainer she is the best personal trainer.And i love working out all the time to lose weight.

Source: Google

★ 5

Vasa has saved my life. I was scared to join because I am just recovering from cancer. I am over weight and out of shape. I was scared that people would make fun of me for being over weight. I started out at 356lbs and after joining and doing a classes I was cooked. Rob is the most wonderful person and he pushed you. You can do it. People in class are very kind and thought full. I am finally done to 199lbs and vasa helped me. Thank you all for the encouragement

Source: Google

★ 1

Gym is nice, but sold way too hard. Wayyyyy too many people now. “We understand it gets crowded at times” well it’s busy all the time and the fact you have to wait 1-20 minutes for a treadmill is ridiculous. The pool is DISGUSTING. You get nasty people rinsing off after their sweaty sauna session. Locker rooms are dirty, especially the lockers. This gym has a lot of potential but what they need to start with is to stop promoting their membership when the gym quite literally can’t handle anymore. Regulation on who’s entering the pool needs to be stronger. Should also work covering those sauna doors so the women don’t have to feel men staring at them the whole time they swim.

Source: Google

★ 4

I'm always doing their studio classes. The HIIT and yoga instructors are great! They're constantly there to help you out if you screw up and are always pushing you to do your best. Plus, they're very kind individuals. And I highly recommend doing personal training with the coaches @ Vasa. Join Vasa Fitness. You won't regret it

Source: Google

★ 1

It’s way too packed. Can never get a good lift in

Source: Google

★ 5

Source: Google

★ 2

The gym is always too crowded & it doesn’t matter what time you go. I’ve gone super early at 5am & late around 9pm to try to beat the crowds but it’s still over crowded. None of the machines are ever available you always have to wait in line. A 1-2 hour work out turns into a 2-3 hour workout easily. I like all that Vasa has to offer but I’m really thinking about switching gyms so I can actually use machines and workout. Also the locker rooms could be cleaner.

Source: Google

★ 5

I’ve been a regular member since they opened in April 2024. I joined for the lap pool, and I stayed for the Studio Red classes.
The pool: I give the pool 3 stars because I have complained multiple times about the pool being dirty all the time. Even when I would go in at 5a to swim (they open at 4a) it would still be dirty. They say they clean it every night, but I do not believe that’s true.
Studio Red: this class is legit! The instructors like Mindy, Kailtin, Carmen, and Big Rob make it worth coming back to. I compare it to OTF without the price tag.
Studio Flow: Deep Stretch (either with Diane & Daryl) is a fantastic class.
The locker room could be cleaned better; it looks like they surface clean, but don’t check the lockers regularly to make sure they’re cleaned out.
Overall, I would give 4.5 ⭐️

Source: Google

★ 5

I love this gym in Oswego! Everyone in there is so nice! My workouts with Nate are always awesome! He’s an awesome personal trainer!

Source: Google

★ 5

I’ve been going here since they opened and I’ve never had a bad experience. All of the studio red coaches are amazing especially Carmen, Greta, and Kaitlin. They all really care about what you are doing and super motivating. Definitely try a class with them! Yea it can be crowded but just try a different time of the day then it’s truly is an amazing gym 😊

Source: Google

★ 1

I wanted to try out Vasa in Oswego because my boyfriend recently switched to Vasa and he said he’s been really enjoying it. We went in together and we asked if I could sign up for a guest pass, the girl at the front desk was very rude and just said “no his membership doesn’t cover that” and we asked if there was another way to try out the gym, she told me we had to go online and fill out a form so that’s what we did. When we stepped back up to the counter, we spoke with a gentlemen’s and we were told we needed an ID for the pass and when we said it was in the car, the girl came back over from her counter and said “you should just come back tomorrow”. I wanted to work out today so I went to the car and grabbed my ID. Once I got back up to the counter again, the girl laughed in my face that I actually brought my ID. She proceeded not to even look at my ID and say to me again “you can just come tomorrow” and I told her “no I want to work out today” she then took my phone number and said “your good” and walked away. My boyfriend and his friend both noticed how rude she was to me and both considered speaking to a manager about her behavior. It felt like she was purposely making it difficult to work out there. Unfortunately this experience did hinder my desire to sign up for a membership.

Source: Google

★ 1

They really need to stop enrolling new members. It's ridiculously crowded here, and the wait for a machine or dumbbells is unbelievable. I’m definitely canceling my membership.

Source: Google

★ 3

I have been meaning to write this for awhile.

There are some good things that can be said about Vasa. They have great hours for not being a 24 hour gym. They're affordable and work with some major insurance plans for extra convenience. Their classes are good and

The bad things...well its hard to list but I'll try. For a location as new as this, rep counters on machines have been broken for months and more break all the time.

The restocking of wipes is horrible, where you'll be 6 hours from close and half the wipes are empty while staff stands up front talking.

The cleanliness of the gym itself is decent, but the locker rooms are quite bad. Its also clear that nobody ever cleans inside the lockers ever.

The worst is the pool. They clean it once a month, at the start of the month, and thats it. It is painfully obvious that it needs to be cleaned twice a month or more because by week 2, there is grime at the bottom. It probably doesn't help that at this gym, the sauna being next to the pools means you get people coming out sweaty and "rinsing off" in the pool. Its nasty.

Source: Google

★ 5

It's a nice gym

Source: Google

★ 5

Eric is the best! Always very helpful and attentive. Very clean gym, great staff. Would highly recommend!

Source: Google

★ 1

Overcrowded cesspool vibes more than other gyms

Source: Google

★ 5

This gym is my happy place! I love studio red, deep stretch, and just tried kickboxing today and it was great:) great instructors, very friendly staff, and welcoming environment. I regularly go here and plan to continue!

Source: Google

★ 3

I just joined VASA, coming from Lifetime Fitness & Chicago Sports and Fitness. I enjoy the classes and the staff and instructors are always polite and welcoming, but two things I don't like and that are fairly disappointing considering the size of the facility is the sauna and the lap pool.
The sauna can comfortably fit maybe 10 people, and the lap pool is placed off the main floor with big windows looking onto it. I personally don't feel comfortable swimming laps here, which is unfortunate because I would always finish my workouts with a few laps. I'm hoping that at least the sauna is expanded or maybe add one in the girls lock room, 9/10 I'm the only female in the sauna with shirtless men, it's just not a comfortable vibe (at least for me).
Besides those two things, the cleanliness is solid and the employees are solid.

Source: Google

★ 1

I was a huge fan of this gym before they started charging my card an $8 fee on top of the $3 per kid fee. When I asked Joselyn, the manager of their kid care, what it was, she said she didn’t know and couldn’t remove it and referred me to their “customer service”. She said she would call them herself and help me figure it out, but I don’t think that happened because when I mentioned her name to the third party they said they didn’t receive any calls from the gym. They said the gym was adding the charge and they couldn’t remove it either, and referred me back to the gym. The gym again referred me back to the customer service casting blame on each other. This went on for about a month and then they charged me another $8 and I wasn’t even at the gym by myself or with the kids, but when I called customer service about it they kept saying it was from kid care. I was then sent to a customer service online email service which again blamed the gym and said someone was manually charging my card and all they could do is refund me but they couldn’t stop the person from charging me again if it was entered manually. I am glad I might get refunded, I am still waiting to see if they send me the money since it is a check in the mail that I wait 30 days for, but now I am nervous to go back because I don’t want to go through this again. It was a big mess and the customer service was just a big circle of people nicely blaming others and saying they couldn’t personally help me but try this other person or call this number. If someone is manually stealing money from people’s accounts that is a huge problem and they should make sure that is NOT happening. I would not recommend putting your bank information on their app. If you have to, use a credit card only so then you can report them as fraudulent and cancel the transaction more easily. This was the worst mess I have been in with a customer service group. The managers at the gym were also no help and would never refer me to a higher level person or call me back. I wish it was easier but now I am kind of burnt out on the whole place.

Source: Google