★ 5

Clean, well maintained equipment, great personal training available. Highly Recommend.

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★ 3

Update of my opinion
I have found the place better now that I have been there twice, it is much cleaner than the first time I went, good job! ♥️
It's a shame the hot water was never fixed.

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★ 5

Great gym!

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★ 5

I have been going to this gym for years. They have always had the best staff but Zack and Anthony have been my faves for a while now! Most affordable gym in the area. Such a positive and welcoming environment. Definitely recommend!

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★ 5

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★ 5

Anthony Green is a very good trainer. I enjoy working with him. He has a great personality and a great sense of humor. But more importantly, he knows what he is doing and focuses on what I need to be doing to get in shape. He tries to make sure I am using the correct form as I work out. I have had a very sedentary lifestyle for too long. I am a newbie to exercising. Anthony is mindful of all of that. He wants me to do my best and encourages me to work to my limits, but he also makes adjustments for me when I am hesitant to do certain moves and unsure of working of some of the machines. He helps me stay motivated.

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★ 3

Simply just isnt enough of the right stuff. The community is growing. We shouldn't have to wait to use something at 4am. One smith machine just isnt cutting it anymore. One set of free weights over 12lbs. Half of the cardio equipment doesnt get used. It's a different type of gym goer now. And with all of the growing in the area, you're going to have to invest in some new and different equipment. I would happily go elsewhere, if there was somewhere open 24 hours with what I needed. Hate to say that. But it's just becoming increasingly frustrating. I understand it costs money, but it's a reality.

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★ 5

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★ 1

I have been working out here for years. Unfortunately this year they have seem to forgotten about the people who workout there. Today like many days in the last few months the temperature on the free weight side was 78 degrees. And many times this winter it was freezing in the gym. Most of the complaints we're giving to the people we see the most. The trainer (Anthony and the manager Zach) who definitely care. But upper management doesn't. They care about the calendar not what the weather is outside. Wouldn't recommend it.... .........

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★ 2

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★ 2

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★ 5

This is an amazing gym! Shoutout to Zack <3 for being so kind and helpful whenever any issues arise. He's considerate of all members. He's super charming and kind. Thank you, Zack! <3

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★ 5

Jeanette is an awesome training!! Love her knowledge and she has a great personalty.
If you would like to have a trainer, I highly recommend her!

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★ 5

I go 3 times a week. Zach and Anthony are great. All the people who work out here are friendly and helpful

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★ 5

Currently training with Jeanette. The best decision that I could have made for myself.

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★ 5

Franklin‘s Anytime Fitness as a club could be better, however, Jeanette, the new trainer, is absolutely amazing! She makes my membership extremely worth it. She is very knowledgeable, thoughtful, funny and kind. She pushes me in a way that makes me want to be better and stronger. And her positivity is the icing on the workout cake!

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★ 5

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★ 5

I am loving training with Jeanette! She helps me get a good workout each time I’m with her. She is a great teacher and helps me modify exercises for my body. I highly recommend her for fitness training!

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★ 5

My absolute favorite gym! It is always clean, welcoming and the staff truly cares. 🩷

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★ 5

Great staff, wonderful equipment, small town feel. Easy to get to know people. Did I mention the personal trainers are terrific and affordable?

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★ 5

Jeanette is a wonderful trainer. She pushes hard enough to keep me challenged, but always keeps safety in mind.

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★ 1

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★ 4

For a small town gym this one is pretty nice. It's never been crowded (yet) and equipment is clean. The only negative I have is some of the equipment is a little beat up from use and could do with some replacement hardware but it's not a deal breaker.

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★ 2

Bad top management. Be careful with cancellation policy. You'll get charged a full month after you cancel.

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★ 1

It’s been the worst gym I’ve been so far. Machines and place are very poorly maintained. It’s not worth the membership price.

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★ 4

Fabulous gym! I was able to have a great cardio session.

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★ 3

It' really needs updated to expensive also

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★ 1

They are a scam. I cancelled my membership because of having a surgery. They kept charging me after many times of cancellation. They sent it to a credit service. I had to end up paying 780 dollars after cancellation of my service. DO NOT use this gym!!!

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★ 5

I had a great experience at Anytime! Staff and other members were so friendly! Gym was clean and had all the equipment I needed! Definitely would recommend!

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★ 5

Great place lots of women to look at.

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★ 5

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★ 5

It’s a gym. Go work out. Quit carrying on like a mama and get some. 💪

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★ 5

Great environment, clean equipment, and lots of options!!

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★ 1

I would like to cancel my membership, the office wants me to come into cancel it, but I work during staffed hours. So it's really not possible for me to go in and cancel. They then sent me a bill saying I owe money, I am being EXTORED right now. Just cancel my membership over the phone.

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★ 5

Great place; great staff.

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★ 1

If you're shower baths are filthy who wants to go there?

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★ 5

Highly recommend! The sign up process was fast and simple, the price is very fair for anyone in my opinion. The staff are very nice and professional. If you are looking for a great gym, look no further, this is it.

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★ 5

Great gym! Super friendly staff!

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★ 5

Great facility, lots of light and equipment. Very nice staff

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★ 5

Great gym!

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★ 5

There was good and updated equipment. I’ve only been a couple times and there was always great customer service. It was very clean, and you can go 24/7!

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★ 5

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★ 5

Nice clean gym with plenty of equipment and functioning showers that are also clean.

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★ 5

Incredible gym and love the equipment. Great customer service too.

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★ 5

New HIGH QUALITY machines. No worn pads.
Friendly staff AND patrons. Noticed many ladies too. I felt very comfortable on my first visit. The lateral machine was a new experience. Quite the workout.
Nice job ATF

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★ 1

Joined this gym at the first of this year. I went there 2 times and realized that my back issues were hurting when using the equipment. I chose not to work out because I had a lagging leg and didn’t want to get hurt more. It happens that I have a very bad back issue that I need surgery on. I have asked to stop my membership because of health issues and I can’t do the gym. Their answer is to take the freeze but still have to pay the 2.50 fee. The two times I have been there the treadmills would not work properly. Learned my lesson to only go to a month by month gym. I guess they would want someone to get hurt at their facility if they are having medical issues.

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★ 1

Worst customer service EVER whoever Hannah is needs a new job. I called to ask a question and she hangs up on me after I said Thank you. Way to get new Customers!!!

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★ 1

Too expensive

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★ 1

I have recently had issues with my key fab one evening and wasn’t able to get into the gym and since that was during un staffed hours I went into the gym the next day where the employee told me that they had fixed it and I won’t have any problems with it in the future. Well the very next day on Saturday I come to the gym and am once again locked out and since it is Saturday I have to wait the entire weekend to try to get this fixed once again even though I am up to date with billing and was told that the key fab was fixed. This is completely unacceptable, because of an issue that was supposedly fixed I am now not able to go to the gym for multiple days even though I am paying for it.

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★ 5

Very nice people!! Good equipment and choices. Not too busy which was nice.

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★ 1

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★ 5

Dropped in for a day pass while passing thru town. Cool staff, super clean, good equipment spaced out.

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★ 5

I have been to many gyms around the country including Chicago, Indianapolis, Minneapolis, and more. While staying in the area, I needed a place to workout and found this anytime fitness as it was close to where I was staying. The staff was very friendly and helped me on multiple occasions to get in as well as giving me information about the gym. The gym is clean and has enough machines to get a good workout in. If you are looking for a gym membership and are in Franklin, IN, this Anytime Fitness is the place to set as your home gym!

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★ 1

BEWARE SCAMMER!!!! HARASSMENT!! Not even sure how this place is in business anymore. They scammed me out of almost 3 full months after locking me in a year contract and not giving any wiggle room which is fine I understand but when I made it absolutely crystal clear that I was unhappy and no matter what I wanted my contract cancel when the year was up they continued to charge my card and when I called to cancel they made physically come in the store for some signature bullcrap during the middle of business hours and consistently harassed me in front of other customers on why I was canceling my membership and getting an attitude with me. Not to mention it’s the most expensive gym in the entire area that has literally the most minimal amount of equipment it’s laughable. I will never let anyone I know even consider this gym. They should honestly at the very least be considered for civil or criminal investigation after hearing the same story from multiple different people.

Source: Google

★ 1

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★ 1

Worked out here a few years ago but got screwed by covid. Was under contract so I had to keep paying the whole time they were closed. Canceled membership right after covid ended. Thought about going back until I found out how much it cost now. Way too expensive now and they still make you sign a contract. Get rid of the contracts and maybe I would consider paying that price. $60 a month is ridiculous.

Source: Google

★ 4

My brother begged me to sign back up with Anytime Fitness since he started going to the Franklin location. At first I was hesitant because I had always gone to the Center Grove location but I’m glad I gave this one a chance. As soon as I went in to sign up, Charles (on-site manager) greeted me and made me feel welcome. I also had the pleasure of having a consultation done with Anthony. He clearly was knowledgeable about what he was talking about and believes in what he preaches. There has not been a day so far that I’ve gone where I didn’t feel welcome. The only downside is the size of this location. To no fault of their own as the building is a smaller one. There’s a decent amount of machines for the size of the gym and only a couple machines I’ve had to wait on using. While this may not be the “best” gym, it stills serves it’s purpose and the staff are very helpful. Overall I’d definitely recommend a visit if you have the time!

Source: Google

★ 1

Anytime Fitness, especially this location is always trying to scam you out of money. Not only is it one of the most expensive gyms $26 every two weeks ($52) a month it also has the least amount of equipment and amenities available to you. I signed up for a membership in Oct/Nov of 2022 a few months before my health care kicked in. I signed up for a new insurance program that pays for my gym membership in January. I brought my insurance information in and they said they switched it over, gave me a new key fob and took my old one away. They have continued to charge me the membership fee and when I called to ask them about it they said it would sort itself out over time. Some kind of lag in the system. I called today because I got charged again and they told me that because I signed a contract they are not able to stop charging me. Essentially I now have two memberships, one they charge me, and one they’ve been charging my insurance every two weeks. They have been getting paid twice for the same person! Not to mention it makes absolutely no sense that they can’t switch it over, clearly it’s about whoever they can charge more money.

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★ 1

Was a customer for over 10 years until someone at the Franklin location started jacking around with my credit card and making frivolous charges with it. They froze that account and ended up sending it to collections (I have a 840 credit score) all the while, that same credit card was being used to pay my wife's account without issue... When asking about this to the girl at the front desk she could've cared less and told me call customer service. I've been stuck without a gym for over a year now...

Source: Google

★ 2

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★ 2

The owner has a lot of outdated equipment that needs repair, treadmills all scream when in use, and a lot of the dumbbell handles are literally falling apart. On the bright side, both trainers are wonderful and the members are really supportive and friendly to each other. It’s a great social environment, but the owner really needs to fix some stuff. Cut my finger on the abducter missing the adjustment knob. Good thing the first aid kit had bandaids, but no antibiotic ointment. 🤷‍♀️

Source: Google

★ 1

Okay equipment, but if you're female, good luck going in at any time, day or night, without being harassed by college kids or having wait while the gym-bros work off 3-5 machines at once. Mind you, there aren't that many machines to begin with. No one cleans up after themselves, machines are usually greasy and foul smelling. They charge exorbitant hidden fees never mentioned when you sign up. So far, I've been charged a $35 "annual" fee no less than 5 times since joining only 8 months ago and they give excuse after excuse to not refund it. I've decided to just stop paying them. I don't want to risk my safety or health (ringworm, anyone?) for this dirty, shady place. And at $42 dollars a month, plus random extra $35 charges, just no. They can gtfo with that.

Source: Google

★ 1

This location is dirty and run down. The employees are great. But, other than that huge disappointment. And I'll note its been that way fir years. Theu finally upgraded to showers from the fiberglass surround to tile. And it looks like child laid the tile. The bathroom floors are absolutely disgusting. And they don't clean nearly enough. I've been in Port- o- John's that Are nicer.

Source: Google

★ 1

I talked to the Anytime office and tried to cancel my son due to his physical disability last month, October, with a doctors note. I was told I need to catch up my gym dues on the first of that November. Lacy said that was ok. I called to talk tto Anytime about payment on the phone number they said to pay and I was sent to collections. I also was going to turn my disability letter from my doctors to them. I was told that could cancel my contract with disability doctors note. When I went talk to them, they said they could not help me because they sent me to collections. I record all my calls and what I was told by the young woman.
I remember her also wanting to skip over the cancelation of section.

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★ 5

The people here are professionals.

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★ 3

Average gym nothing great.

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★ 5

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★ 4

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★ 1

please don't expect a high level of customer service at the Franklin, Indiana location. The onsite manager never has heard of the "customer is always right" on such an unnecessary situation. I've owned a service related business for 25 years, if I ever had a recruiter , sales person or support person talk to a customer like I was spoken to this morning that person would be looking for another job somewhere else.

Source: Google

★ 1

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★ 1

I haven't been to this facility to workout personally, however judging on most of these reviews, it's not wise to join, plus being charged two separate times a month is kind of insane. I emailed them about the 7 day free trial to try it, to possibly become a member, and I had a time set to go meet them in person, which I did that, however nothing was brought up about trying it out to see if it is for me or not, after it was firmly advertised. It wasn't even brought up in the meeting, it was mainly them talking about what I'd be paying them nonstop. Facility is a bit small, especially for the price, prices are a bit much. I went to Franklin Rec Center instead, they kept their word, and didn't over charge, I pay $100 for the entire year, for the track, workout room, and full basketball court.

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★ 1

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★ 5

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★ 1

Canceled and still charged. Make sense nope I sure don’t think so.

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★ 1

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★ 1

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★ 1

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★ 1

All this club wants is your money. Do yourself a favor and sign up at planet fitness or elsewhere.

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★ 5

I love it great place awesome employees

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★ 5

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★ 5

Clean facility with nice and encouraging staff!

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★ 3

The staff are very nice, but the gym itself is way too small. Too much of the equipment is outdated (some still have hook ups for iPods from over a decade ago now). The free weight rack is one of the saddest I’ve ever seen, there are not enough machine for a mild busy time, makes its worse when you have gym rats wanting to work off of three machines at once. It’s also hard to plan to shower there with only 2 rooms for that. Getting charged twice a month and then an additional $120 year definitely feels too sour for this location to be my main gym spot with all of these disadvantages for a high premium.

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★ 3

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★ 2

Nice place. But no hot water to the shower. Seemed strange had hot water to the sink

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★ 5

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★ 4

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★ 3

Decent

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★ 5

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★ 5

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★ 5

Awesome music

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★ 5

Laci is a superstar here at this facility. She was very clear about Anytime Fitness honoring United States Army veterans and also has a great attitude. The trainer at this particular location has what we call in the Army an “Always Forward” attitude and both staff members exercise great energy.

Really motivates you to go in there and give it your best with no judgment. Highly recommend this facility.

Source: Google

★ 4

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★ 1

Went in a couple of weeks ago to put a hold on my account due to financial hardship from the pandemic. The hold was placed and I thought everything was done. I ended up being charged today $120 for my PT so I went in and asked about it and was told the personal trainers have a different billing department. Why was this not mentioned or brought up to me when I first went in? This place definitely likes to scam people out of their money, and I would not recommend going here. You’d probably have a much better experience just going to the community recreation center and paying the yearly membership.

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★ 1

Biggest scam artists around when it comes to cancelling your membership. If want to join a gym avoid these people.

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★ 1

A few blocks from my house and they don't accept Silver Sneakers. I would have to drive to Bargersville. Disappointed.

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★ 1

This facility billed me for my monthly bill even though they were closed because of covid-19. I tried to contact them but no answer. I emailed them and no answer. When I finally got ahold of them for a refund they said they were just adding a month to my membership. At the point I told them I was going to cancel my membership. They said I have to call ABC financial and pay the bill then I can cancel. I did just that. I paid ABC financial and then walked inside the facility to finish the paperwork to cancel. I did just that and they said we were all done. Then a month later I get a bill from ABC financial saying I owed $42 for that month. I recommend using another facility. This one only wants your money and makes it take an act of God to cancel.

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★ 5

😊

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★ 3

I’m not from the area. I travel for work and utilize Anytime Fitnesses all over the country. The gym it’s self is good. They have the right equipment and I appreciated the squat AND bench available. The reason I gave 3 stars is the cleanliness. The purple mats in front of the showers clearly have black mold growing on them. The cleanliness of this location is NOT up to Anytime fitness standards. Both showers are broke. The one I ended up using was plumbed wrong so I waited almost 10 mins for hot water. And what really made me upset was the handicap bench in the shower was completely broke. This is a huge danger to anyone handicapped person trying to shower.

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★ 5

I love Anytime Fitness it's so convenient and everyone is so nice it's just a great atmosphere

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★ 3

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★ 5

I have a membership and i like going it's a nice place

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★ 1

Bad environment

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★ 3

Big fan of AnyTime Fitness so 3 stars. I was in the Franklin area so I thought I'd use the gym. I found that the Space is a bit to cramped for me 😕 .....

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★ 5

Love the gym

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★ 5

Nice staff and good selection of equipment.

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★ 5

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★ 5

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★ 1

I’ve been going to this gym for over a year and I barley used it. You would have to pay for someone to help you learn the equipment and I didn’t feel like the gym was worth almost $50 a month! You can’t cancel the membership without a big cancelation fee... which is ridiculous to me. Also when I canceled my membership I got interrogated by one of the associate. Which to me is very unprofessional. I should be able to cancel a membership without being asked why 20 times. They made me feel so uncomfortable and I will never get a memebershio here again. I would honestly rather go to a planet fitness. At least there you have trainers are willing to help you learn how to work out.

Source: Google

★ 5

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★ 2

This is a place to work out 24 hours a day. Secure facility with RFID entry. Friendly staff and plenty of equipment. Look out for deceptive contract agreements, was told you can cancel but actually cannot cancel membership.

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★ 1

Need to make this into a planet fitness

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★ 3

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★ 4

I like the fact that they're open 24/7.

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★ 4

Being able to workout around your job schedule is ideal!

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★ 5

Very clean and has lots of good equipment. Never overly crowded either.

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★ 5

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★ 5

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★ 1

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★ 5

Love it !!! Free parking.

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★ 2

Very outdated. On many occasions the TV's on the treadmills do not work and neither did half the treadmills. Equipment is old and not as good variety as other Anytime gyms.

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★ 5

Clean, quiet, and convenient! The staff have always been friendly and helpful.

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★ 5

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★ 4

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★ 4

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★ 5

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★ 3

Not a fan, my friend liked her sandwich the staff wasn't pleasent.

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★ 4

Decent workout place, not usually crowded, bathrooms are private and fairly clean

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★ 3

Decent gym. Lots of parking, plenty of equipment, although their missing almost all the plates for the racks

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★ 5

Love it. It is my first time ever in a gym. I signed my son and myself up and the staff is super friendly, the environment is clean and safe!

Source: Google