★ 1

Extremely Frustrating Experience

I’m very disappointed with Crunch Fitness Noblesville. They do not offer any option to cancel a membership online, and you also cannot cancel over the phone. Because of this, my membership kept renewing without any notice, even though I wasn’t attending.

When I stopped the payments (since there was no way to cancel), they refused to cancel my membership until I paid a balance for months I didn’t use the gym. This feels very unfair and unprofessional.

A simple online cancellation option would solve all of this, but instead they make the process difficult and confusing. I will not be returning and I don’t recommend this location to anyone until they fix their cancellation process.

Source: Google

★ 5

I am so grateful for your kindness, dedication, and the attention you give to each child. You make it possible for mothers like me to focus on our health without worry, and that means more than words can say. Thank you for everything you do, every single day.

Source: Google

★ 1

I cancelled my membership due to the way I was being treated here by some of the staff and received a typical 30 day grace period afterwards. I was told by several staff members including a manager that I had an extension until December.
Today I check in , get a massage, work out and go to get a massage on my way out to which I was told that my grace period ended days ago and I can’t get one, mind you I have been checking in every single day up until that point and never had any problems. I tried to tell this staff member who is apparently the new GM this to which she just replied “I’m the general manager” in a rude way before I could even finish explaining the situation to which I then ended the conversation and walked out. How is that I was able to check in and get a massage perfectly fine up until this point ? I am not even a confrontational person but this interaction just confirmed my decision to cancel & I hope this lady GM gets more training on customer service along with the majority of the staff here. (some were super nice).

Source: Google

★ 5

Source: Google

★ 4

Gym offers a lot of options for all workout styles. A few items I hope they can address to boost their location if possible.

Add air bikes
Add an additional smith machine
Fix toilets that are constantly broke
Sauna in men’s locker room always has either body odor smell or sewer odor from the drain located inside
Weight scales in men’s locker room broken

Source: Google

★ 1

Quitting this woke gym. They used to show Fox on TV but took them away.

Source: Google

★ 1

I’m not going back there.

Source: Google

★ 5

Source: Google

★ 2

I called this morning and chatted with a man on the phone about a guest pass as I am a member at lifetime but they are currently closed in fishers due to remodel . I am looking for a club close to home with a kids center .
He told me to come in with my child and sign up for a seven day pass . When I arrived with my daughter I was told that policy won’t allow me to try the gym and kids center without a membership. This is wild to me because I would never sign up for a membership if my child doesn’t feel comfortable in the center .
So after getting my daughter ready at 7:30 am and driving to Crunch just to be turned away and basically made to feel ignorant it’s safe to safe this gym isn’t for our family.
I’ve been a member of multiple clubs over the last 20 years and have never come across a policy like this before.
Thanks for making this decision easy for me.

Source: Google

★ 5

Awesome staff, same Crunch energy!

Source: Google

★ 5

Source: Google

★ 5

Great place 👌 👍

Source: Google

★ 4

I love this gym so much! The classes are so fun, the staff is very nice, and it really is a nice environment. However, the reason why I took away two stars is because of cleanliness. My goodness, the men's restroom is not sanitary, and every time I go in, it seems like it is forgotten. No one wants to be in a dirty restroom. Will still come for the classes though.

Edit: The waters are fixed! The front staff, PT's, and group fitness instructors...amazing and professional as I have stated before! I love getting to know every single one of them. I truly feel respected at this place! The classe and the instructors are amazing and so fun! However, please start posting more about the people in our gym. I do not care what other Crunches do with their gyms.

Source: Google

★ 1

This business was misleading and has charged for services not received. They are also being misleading to visa and chase when I filed a dispute giving them inaccurate information to reverse my charge back. The story is: my partner called in to cancel both their membership (I was paying for) and personal training primarily due to poor customer service and massive overcrowding. When we went in person to cancel, as requested, they only gave one form to cancel the membership but did not mention anything about another form needing to be filled out to also cancel personal training services (which can't even be accessed without being a gym member). After the day of cancelation, I was continuing to receive biweekly charges. We called Crunch on multiple occasions to address this issue and they always had some sort of excuse like "the manager is out of town" or "no one is here right now to help." After being fed up we finally came back in and they said that there is another form we needed to fill out - this was months later. Again, we were never informed about a second form after many calls and the original in-person cancelation meeting, probably so they could continue to take my money. We ended up signing the second form and Chase was able to reverse the charges (~$450) and we thought we were finally done with this horrible company. Fast forward a few months later, we saw that Crunch was trying to dispute MY DISPUTE! Something seriously needs to be done about this company due to their unethical and sneaky business practices, absent management, and completely unprofessional staff. I would leave a 0 star review if I could at this point.

Source: Google

★ 3

Little to no operational presence.

I wait for a massage chair, cool no biggie.

I get told that there will be one open in 7 mins, all good I’ll wait.

Then after 7 mins pass by, the gentleman who just used the chair flags the front desk for another round. I get skipped. Mind you there were 2 employees, and all it takes is communication - that’s all.

I decide to wait again for another go at it (surely it wont happen again). I then proceed to wait only to get skipped yet again. Mind you, all it takes is communication between employees to say this man is next. 17 mins already wasted. Now I have to wait another 10 mins. Nope not worth it.

But nope, the front desk employee was too busy to worry about the wants & needs of the current members and catered to new members whom he was signing up.

I get it, you are excited to drive sales, but my god communicate upon each other. Or you will end up having high attrition upon members.

Source: Google

★ 5

Equipment is broken fairly often and repairs seem to take a while. However, the 5 star review is because Gage is an awesome personal trainer! Helped my form a lot and educated me. He is genuinely interested in exercise science and keeps up to date on studies. I trust him more than most trainers who sometimes get a certification then stop learning.

Feedback to Mgmt: Pay attention to work orders or focus on more responsive equipment contractors.

Edit: 5 of 8 benches for free weights are sectioned off.
Edit: fixed.

Source: Google

★ 5

Busy at most hours of the day buy they have a lot of good equipment; only thing I wish they had is a reverse hyper (rare nowadays)

Source: Google

★ 1

Source: Google

★ 1

Dirty and overly crowded without enough equipment for certain muscle groups

Source: Google

★ 3

Very friendly staff and many different classes to choose from for all interests. The gym can be a bit crowded but it's very clean and well maintained.

Update: They have many great classes, while they last. The schedule changes frequently, and this week, one of my favorite classes ( Sunday Zumba with Jen) got canceled due to the numbers not being where they wanted them. Not everyone wants a packed class where you can barely move. We are all heart broken about losing this class.

Source: Google

★ 1

This gym was super convenient when it first opened however I just recently moved over to Carmel Westfield area and now the gym has become too far of a commute to make it worth it so I go in and cancel my membership and I’m told because the year has already started, I still have to pay the annual fee and my current month fee, even though it doesn’t draft for another day so I had to pay 90 some dollars to cancel my membership, which seems unreal when it’s been on a monthly automatic, never had a billing issue ever.

Source: Google

★ 5

Source: Google

★ 2

Parking is a nightmare. There are always a bunch of teenagers sitting on the machines staring at their phones which makes getting on the machines very difficult. Billing is a nightmare and they are unwilling to assist with billing issues. The only reason I don't cancel is because they offer childcare.

Source: Google

★ 1

It’s always busy and also please see if they get you for the annual membership

Source: Google

★ 1

I disliked the fact that I was charged an annual fee from crunch without my knowledge (I'm sure it's in my contract somewhere and my bad for not reading it.) but it's a load of bull crap. I'm leaving you guys anyways. I called and they told me to talk to the manager to see if I could get my annual fee returned. I had to call 3 different times because she wasn't there when she was scheduled. Not a fan of that. She couldn't return the fee. I'm sure it's not her fault she couldn't return the fee I'm sure it's corporate but come on guys!!.....Where is the customer service? Not at Crunch Nobelsville. I'll tell you that! Long story short crunch 👎🏽.

Source: Google

★ 2

Been going here for a year, it’s alright but god their maintenance services are like non existent. Something is always broken. The water fountains are slow and are broken half the time (one has been broken for literally over a month now), soap dispensers have no soap and it just kinda feels like they don’t really care. Good hours and it’s cheap ig

Source: Google

★ 3

Needs to be a time limit on the smith machine. Been here for an hour and the same person has been on it, having side conversations on it, hosting team meetings on it. Set a time limit or get another one.

Other than that everything is great. :)

Source: Google

★ 1

Predatory memebership practices. Very difficult to cancel, in strict violation of the FTCs rule that gyms must make it as easy to cancel as it is to sign up. Very frustrating process!!!

Source: Google

★ 4

I really enjoy coming to this Gym! It has a lot of machines/options and is pretty well kept. I do wish they had foam Squat Wedges offered, but other than that it’s pretty nice! Even when machines are out of order, they seem to be back up in running within a couple of days. Overall a good gym with pretty friendly staff.

Source: Google

★ 5

Source: Google

★ 5

I’ve been a member here for a year now and I Love working out here! The facilities are always clean and equipment always in service, and even in the busiest times no wait is ever more than a minute or so. In addition to the gym, I use the sauna (there is one in both male and female locker rooms) before and after my workout. I’ve also used the hydromassage. The guest privileges are also very generous. I also froze my membership after a surgery and it was very easy to do. Staff is friendly and helpful. Definitely recommend!

Source: Google

★ 5

Been coming to this location for a couple of weeks (maybe even months now) and it has been an absolutely amazing time. I started off not knowing a single thing and was quickly welcomed to the gym with open arms and absolutely no judgement. I even started personal training with my girl Bre and she is AMAZING. If you’re new to the gym world I highly recommend that you do the crunch one kickoff and if PT is something you’d be interested in Bre is the best and will not let you down (did I mention how amazing she is?!). Even more positives is how clean the facilities are despite the traffic they see, but they are amazing in all the ways that matter.

Source: Google

★ 1

Terrible experience trying to cancel my membership. I originally called ahead to cancel and was told someone would reach out to discuss cancellation options over the phone—never got a call. When I went in person as instructed, the front desk guy told me I had to pay BOTH the annual fee and next month’s membership fee just to cancel. When I questioned that, he quickly changed his story and said it was just the $60 annual fee. Feels like they just make up rules to squeeze more money out of you. Super frustrating and unprofessional. Definitely wouldn’t recommend.

Source: Google

★ 1

This place is a scam. Very pushy. Too many people to have machines. It’s a pain to cancel. They claim to have a no judgement philosophy but were judging me hard when I tried to cancel my membership. Then told me I had to come into the club. Then told me I had to pay annual fees when I tried to cancel 15 days after getting my membership? Why would I pay annual fees when I only attended this gym 1 time and only had my membership for 15 days. This is an absolute scam and I would not recommend.

Source: Google

★ 1

I canceled months ago and they continue to charge me. I call and they don’t know why and say I need to chat with the manager because the desk people can’t give me a refund. Bad management. Irritated that they can’t even do a cancelation properly!

Source: Google

★ 5

Source: Google

★ 2

Fox News in like ten of the 20 screens where the cardio machines are. Yes, we know it is Indiana, but try to keep it neutral, I am hispanic, I don’t go to the gym so that I get indirectly forced to watch the main propaganda machine of an entire party that hates me lol, put on sports, golf, basketball, polo?, idk, it is a gym

Source: Google

★ 5

This location is hands down the best around Indy area. All the staff is great, they are consistent in cleaning, and they take care of members. With how populated it is, they do a great job. Johnathan and Ezekiel are some of the best employees. They legitimately care about the people who come to workout and love getting to know everyone. I see them both cleaning up and putting back weights / equipment that the members leave out.

Source: Google

★ 4

It’s a good gym. It’s packed like any other affordable gym in the area. I’m a pretty variable person so the large open mat area is really good for supplementing a workout when it feels like every machine is impossible to get to. Even with that, people have been nothing but nice here, both staff and gym goers.

Machines are definitely getting worked, and wear, like any busy gym. But I’ve noticed out of order machines only be down for a few days tops.
It’s a busy, but good gym.

Source: Google

★ 5

Visited on a 1-day guest pass and I really liked it. High quality and quantity of everything you need, along with other stuff like monkey bars, a Torque Tank (a push/pull sled), and Jacob's Ladder.

Locker room, sauna and shower were all well maintained. The only reason I haven't signed up is I already have a membership that gets regularly used. I will eventually convert, it just isn't the right time yet.

Source: Google

★ 5

Source: Google

★ 1

Crunch, you win. You are the most unethical gym in the city. Congratulations!

I attempted several times to cancel, was given the runaround, they did not cancel my account (when there was $0 balance) and they proceeded to continue attempting to charge an expired card before sending to collections.

I hope all that work at/with/for crunch are proud of this reputation!

Source: Google

★ 5

Great!

Source: Google

★ 5

Source: Google

★ 1

YIKES. I’d avoid this place at all costs. Maybe stop the harassment like texts, messages and phone calls. I’ve had friends have to block these people because they can’t take a hint. Also, FILTHY & SMELLY. It’s like New Orleans but confined and worse. Do not recommend. LA fitness keeps their gym cleaner than this dump

Source: Google

★ 1

BE AWARE- Due to personal experience, you must know that ALL employees HAVE to leave a 5 star review. It is heavily enforced. Most of these 5 star reviews are not from actual members. Also, be aware of your billing as they have been known to be sketchy about charging more than promised.

Source: Google

★ 5

Source: Google

★ 5

Ask for Matthew!

Source: Google

★ 3

You get what you pay for. I guess I'm paying cheap dollars for a dirty gym, men's room that's not stocked properly, a broken entry door, and some broken equipment. Can't complain though since everything else is triple the cost.

Source: Google

★ 5

There needs to be a scientific study on the fluid dynamics of the urinals. Neither adjustments to the flow rate nor position of impact are able to stop a significant portion of the stream from redirecting straight back to the legs. In the meantime, I'd suggest wiping down any leg machines before use.

Source: Google

★ 3

If it wasn't wasn't the people, I would not go there. It hasn't even been a year and they always have multiple machines down and takes weeks if not months to get them fixed. They're always out off paper products in the women's restroom.

Source: Google

★ 2

Tried this gym out with a trial and was meh on it due to the cleanliness of the women’s locker room when I was most commonly there (late night) not being great and the crowded conditions almost all times of the day when I visited (I tried various times). I put it on my maybe list, and moved on to researching other gyms. Received an unsolicited email asking me to try them again for 48 hrs and its was a shit show when I tried to redeem it. The front desk clerk Samuel acted like he had never heard of such a thing (came from the GM) and said he would give me 24 hrs instead like I was begging for something they hadn’t offered!!! I told him that was not consistent with the email and he read it again then agreed to the terms listed. He was not friendly about it. Went to sign in and of course I was an expired guest pass. He then decided he was just going to extend 24 hrs agin. I told him look yall contacted me- and don’t ever again the walked out. Was out in the parking lot and called in to ask for the GM name and next scheduled in time. Person who answered literally said “uh” like he wasn’t sure of the answer. Hung up after he told me. Then as I’m driving down the street an aggressive man called me an id himself as the assistant GM on duty. He never made it clear why he was calling because I didnt ask him to but said he heard there was an “upset” how insulting. I’m sure he meant miscommunication right? Because I just left after the energy I received. In any case I told him if he was wasting my time AGAIN with Crunch just making stuff up he could just disconnect. I had an email it’s not rocket science. It’s written down. Anyway I would never join a gym that from jump makes up billing policy. Theyre done for me and anyone I talk to about my experience. Congrats what was meant to make a sale repelled me forever. Great work Crunch Noblesville!

Source: Google

★ 1

We had to leave this gym after only 3 months of going here. A very frustrating experience. It's more for teenagers so if you are above the age of 21 I can't recommend it. The machines are always busy and Crunch fitness does not encourage gym etiquette enough so 99% of clientele is disrespectful, doesn't wipe down the machines, and is not mindful of their time at the limited machines.

Source: Google

★ 1

Source: Google

★ 2

It’s super small and always very busy. The equipment never has more incremental ways to set weight so you don’t have to jump a full ten lbs at a time. Sometimes they have it in some machines, and then the next week you’re there they won’t. It’s very frustrating, and ergonomically speaking the machines are not that high quality

Source: Google

★ 5

I love coming to this gym. It is filled with positive energy and trainers who want to help. 10/10 would recommend coming to this gym!!! I have never stayed constant at a gym before crunch!

Source: Google

★ 5

Very cool staff, cool vibe. Overall a great gym, never had problem.❤️

Source: Google

★ 3

This gym started out nice but within months went downhill fast. It seems like there's a lot of equipment at first but you quickly realize it's all usually in use with a line to wait. When equipment breaks it's down for weeks sometimes months without repair. I will say the one thing this location has going for it is daycare services. This is the first daycare we started bringing our child to. He is only a year and a half old and we were unsure at first because he was really scared and never wanted to stay. After 3 visits he was hooked! One worker, Ruth is the absolute best! She has worked with our little guy on shapes, colors and words and his favorite part of the day is when we get ready to go to the gym. As soon as you say daycare he yells, "Ruth!" And the second he sees her he always wants to run right up to her and give her a hug.

Source: Google

★ 5

Best gym

Source: Google

★ 1

I had a poor experience yesterday I was trying to switch my membership to this location because is more convenient for me. But from desk told me I can’t because I don’t live in the area which is crazy I don’t think that should be they concern they could just take my money but they just care where I was living! So disappointed only one good thing they let me workout at least for that they!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

So full transparency, I haven't really worked out here yet but have been in the facility. It looks nice and has a great selection of equipment for the monthly price. My problem is their CrunchOne Kickoff pushing. They send you texts and emails about setting up an appointment but never tell you it's for personal training (which is expensive). It also appears this deception is on purpose due to the wording of the texts and emails which never mention personal training. I set mine up thinking it was a gym intro visit and that they provided a free service to help people get started. Not the case. I spent 2 hours with a trainer discussing my goals only to find that the help was not free. This experience is kind of embarrassing and a bit of a waste of time (although some of the session was valuable). More transparency, please !

Source: Google

★ 4

The gym is great but it’d be alot better if ya’ll had 2 smith machines instead of 1. And also 2 seated cable fly machines as well since they almost the most used machines…

Source: Google

★ 5

Jonathan was a great worker

Source: Google

★ 5

Jonathan was very nice and helpful!

Source: Google

★ 2

Good space and free weights. Needs attention to cleanliness. Check pics and videos got dirt stuff all over clothes and no clue where came from! Was excited for this place to open and I wondered if they would upkeep this place and already has gone. Random bolts on floor/ machines not bolted to floor/ machines broken within 1st month of opening/dust balls dirt everywhere etc. Can tell people who assembled didn't use loctite or torque to spec. Spend the $1500 and get good robo vac/mop and run it in off hours.

Instead of fixing machines they took them away. Takes months for them to fix the stuff they do fix.

Source: Google

★ 5

Great staff and amazing equipment at a great monthly price. 15/10 recommend this gym! They also have a good variety of food and drinks to choose from.

Source: Google

★ 5

Nice gym, plenty of equipment, welcoming staff!

Source: Google

★ 5

This crunch fitness is awesome and I love workout out here.

Source: Google

★ 5

Great gym, very kind staff

Source: Google

★ 1

Now that the GM Meghan is fired bring back the original staff immediately !

Source: Google

★ 4

I like it. It's cool. I hate that it won't let me scan my cpu thing easily and they have to try to up sale me every time but whatevz. Some machines are dirty and thus ripping at the plastic parts but they're mostly well managed.

Source: Google

★ 5

Amazing atmosphere with such kind and supportive people!!

Source: Google

★ 5

The gym has everything I need and the ladies at desk are really fun to talk

Source: Google

★ 5

Love this place and Jonathan helped alot

Source: Google

★ 5

Hands down the best gym I have ever been to. The environment is wonderful and the equipment selection, both machine and free weight is abundant!!! Plus bonus they have the branding beds, sauna, and massage chairs that are always available and clean!!! 🙌🏻. Best price, staff and atmosphere!

Source: Google

★ 5

The staff are wonderful. The patrons are always friendly. The kids area is great for parents. The snacks and drinks post workout are great.

Source: Google

★ 5

Source: Google

★ 5

Awesome facility, clean and great staff💪

Source: Google

★ 5

amazing staff, clean gym, good vibes

Source: Google

★ 4

I have been a member of several gyms over the years. Crunch has everything necessary to have a great workout regardless of where you are in your exercising journey. Each of the employees I’ve had the opportunity to meet or speak with have been very helpful and professional. I’d definitely recommend giving this place a shot if you’re looking for a new gym or wanting a o get started at one.

Source: Google

★ 5

Teran and Jonathan are the absolute best employees and I look forward to seeing them each time I’m in here!! Definitely recommend

Source: Google

★ 5

Great Gym. New equipment. Clean 24/7

Source: Google

★ 5

Great place to work out. Nice and friendly staff

Source: Google

★ 5

Good gym. Good equipment

Source: Google

★ 5

Impressive gym!

Source: Google

★ 2

The gym would be great if its membership number didn't exceed its equipment capacity. If you're going to have that many members maybe have more duplicates? The gym is great but if you're serious about lifting you can't actually get a effective workout in if you're constantly waiting for 5 broccoli heads to finish using the only pec dec or plate loaded whatever in the gym.

Source: Google

★ 5

ana is amazing, very friendly and full of joy.

Source: Google

★ 5

Greatest place to be during the week! Ana at the front desk is amazing!!

Source: Google

★ 5

Great gym great equipment staff are very friendly especially Ana

Source: Google

★ 5

Very nice facility. Every one was extremely respectful and professional..

Source: Google

★ 4

I like this gym! Removing a star because there’s no hack squat machine, the crunch o meter isn’t used/active, and it’s often dirty

Source: Google

★ 5

Really good experience all around: Well equipped, always clean, and very friendly staff. I always recommend this place.

Source: Google

★ 1

Highly disappointed about the cleanliness of this gym. I’ve been here about 4 times during the night time and there is always trash around the equipment and squat machines. The Mirrors are dirty and dusty for the most part... Also, the paper towels to clean the equipment are always empty. I have to visit a couple of them until I finally find paper towels to clean up after I use the machines.

Source: Google

★ 5

Source: Google

★ 5

My favorite gym EVER! All of the workers are amazing!

Source: Google

★ 5

Best gym ever attended( shatara the goat)

Source: Google

★ 5

Crunch is one of the best gyms in the area. Shatara and the rest of the staff are so friendly and are always so welcoming.

Source: Google

★ 5

Love the gym! My favorite instructor is definitely Shatara!! Her energy and personality are amazing!! You definitely get your workout done and have fun at the same time!! Miss her Zumba classes 😢

Source: Google

★ 5

Amazing front staff . Very kind and engaging . Great facility

Source: Google

★ 5

CRUNCH IS AMAZING. I LOVE THE 5:30 AND 6PM WORKOUT CLASS WITH SHATARA W… ITS CHALLENGING BUT SHATARA’S BUBBLY SPIRIT MAKES IT “FUN” AND KEEPS ME COMING BACK… SUCH A GREAT CLASS AND BURN…

Source: Google

★ 5

Shatara is the off the chain! Good workout!

Source: Google

★ 5

I love the 5:30p We’d class that’s instructed by Shatara W! Love her class as i feel like i get a really great workout!

Source: Google

★ 5

I absolutely LOVE crunch fitness!!! Everyone is always so hospitable and helpful! One person I especially feel welcome by is Jonathan!!! The equipment is up to date and the classes are extremely fun! I don’t foresee myself going to another gym AGAIN!

Source: Google

★ 5

Shatara was absolutely amazing at the front desk!

Source: Google

★ 5

Shatara and Johnathan make working out fun and enjoyable

Source: Google

★ 5

Amazing time. Jonathon really explained everything in great detail. The class was amazing and this is my new favorite place to go.

Source: Google

★ 5

This gym is so clean and all the works are amazing! Shatara is so helpful and kind! Will definitely be back!

Source: Google

★ 5

Shatara is the best! Always smiling, always so friendly!

Source: Google

★ 5

I’m loving the group fitness classes at crunch, especially Shatara’s class on Wednesdays and Saturdays! She makes a hard workout so fun! ❤️

Source: Google

★ 5

Shatara rocks! She will kick your a$$! 🥰

Source: Google

★ 2

This is the worst gym in Noblesville/ North side. It's over ran with little 16 yr old kids everywhere. Go in after 5pm you will be lucky to walk down the main aisle. Each piece of equipment will have mobs of kids just standing around. Very disappointed.

Source: Google

★ 5

Just had my first classes with Shatara, and she was so kind, welcoming, and helpful, and the workout was great! Music was awesome and perfect for the setting- overall good vibe and energy. I will definitely be back!

Source: Google

★ 5

Shatara’s my favorite instructor. Her classes are so fun and she just has a great energy!

Source: Google

★ 5

I love shatara class!

Source: Google

★ 5

Shatara’s class has the best vibe ever. Love working out with her!

Source: Google

★ 5

Shatara is a beast!! Love her and her words of encouragement and humor!

Source: Google

★ 5

Shatara's class is so much fun. She is amazing.

Source: Google

★ 5

Shatara Rocks!!

Source: Google

★ 5

Shatara was awesome! Take her class. Fun! fun! Fun!

Source: Google

★ 5

Shatara is excellent

Source: Google

★ 5

I go for Shatara’s classes !!!

Source: Google

★ 5

Shatara is the best trainer. She’s stay hype and motivated

Source: Google

★ 5

Enjoyed the fitness classes Shatara has been teaching! Fun energetic!

Source: Google

★ 5

Sharatara’s class is the best! Awesome workout

Source: Google

★ 5

Source: Google

★ 5

One of the best locations! Shatara was so helpful this morning! 💕

Source: Google

★ 5

One of the best locations! Shatara was so nice!

Source: Google

★ 5

Source: Google

★ 5

Shatara and jonathan were amazing!

Source: Google

★ 5

came in today and Shatara and Jonathan were great!

Source: Google

★ 5

This place is very friendly and amazing staff and help. Really enjoying my experience!

Source: Google

★ 5

Jonathan provided great service and I love that it’s open 24 hours!

Source: Google

★ 5

Gratis staff and environment

Source: Google

★ 5

I am an over-50 runner who got sidelined by an injury, and before I knew it, it had been 6 months since I had run! I had not been inside a public gym in 25 years, but I knew I needed a structured plan to get back where I wanted to be fitness-wise. I joined Crunch and got Bre as a personal trainer. She is very patient and encouraging, and I can see steady progression in my strength and cardio fitness level. I would recommend her— she is really helping make manageable what at first seemed so overwhelming!

Source: Google

★ 5

goat gym, workers are always nice and helping

Source: Google

★ 5

Source: Google

★ 5

love this gym

Source: Google

★ 5

Front desk was awesome! Highly recommend going here!!

Source: Google

★ 5

This place is awesome, friendly, and clean. They keep up with maintenance. Jonathan was very helpful with everything.

Source: Google

★ 5

Amazing staff Johnathon helped more than he could imagine. Thank you

Source: Google

★ 5

Ana is awesome and the gym is great!

Source: Google

★ 5

LOVE THIS GYM!!!! Teran is the best!!!!!

Source: Google

★ 5

Source: Google

★ 5

Just signed up, staff was very helpful and facility looks great!

Source: Google

★ 5

Crunch Noblesville is fantastic. Best gym around, and the staff are top notch. Jonathan has been a great face I look forward to seeing every time I come in! He’s doing a tremendous job making the environment feel like home.

Source: Google

★ 5

I’ve been a member of Crunch Fitness for a while now, and it’s hands down the best gym I’ve ever been to. The facilities are top-notch, with all the equipment you could ever need, and I absolutely love the sauna—it’s the perfect way to unwind after a tough workout. A special shoutout to Jonathan, who’s such a great worker! He’s always friendly, helpful, and creates such a positive atmosphere. The whole staff and fellow gym-goers are incredibly nice, making it a welcoming and motivating environment. Highly recommend!

Source: Google

★ 5

great environment great customer service jonathan is an amazing employee!! amazing gym overall

Source: Google

★ 5

This gym is amazing! perfect area for someone new to the gym and all employees are so nice and cooperative!!

Source: Google

★ 5

really nice gym appreciate the 24 hours the staff is really cool

Source: Google

★ 5

Ana is the most amazing customer service person I've ever experienced. She is awesome and helps me remember things that I forget to bring when I leave the gym. Thank you Jennifer

Source: Google

★ 5

Great front desk staff, always very helpful and attentive with any questions or concerns. Wide variety of equipment to choose from.

Source: Google

★ 5

This gym always brings the good vibes. From the atmosphere to Johnathan and Anna always being so welcoming at the front desk. It’s super motivating. 🙌🏼

Source: Google

★ 5

I love this gym 10/10 would recommend. Jonathan is awesome

Source: Google

★ 5

Clean and professional facility

Source: Google

★ 5

Teran and Megan are very sweet at the desk. Clean gym , great atmosphere. 10/10 recommend.

Source: Google

★ 5

Jonathan was awesome and very helpful!

Source: Google

★ 5

The staff was very helpful and nice. Shout out to Asia and Johnathan!

Source: Google

★ 5

Crunch is amazing, Asia does a great job welcoming everyone.

Source: Google

★ 5

Great environment to work out. Let’s Go

Source: Google

★ 5

Johnathan is super friendly and helpful! The gym staff is always super nice and welcoming. They keep the gym clean and it's always a great vibe! Love it here and will be back

Source: Google

★ 5

Crunch fitness is the best place to work out!! I recommend Bri for a personal trainer.

Source: Google

★ 5

New equipment and cost effective

Source: Google

★ 5

Jonathan is awesome always helps me with my workouts always makes it fun to be here

Source: Google

★ 5

Jonathan and Teren are amazing at the front love working out here 10/10 facilities 👍🏻

Source: Google

★ 5

The front desk is the best and always help out! Jonathan was very helpful!

Source: Google

★ 5

great costumer service

Source: Google

★ 5

Been going to this gym for months, I used to go to planet fitness but struggled to go since they weren’t 24/7 and the app would never load. Here they are 24/7 and the app is very easy to use and if you don’t want to use it you can always scan in! Lots of Machines and a sauna!

Source: Google

★ 5

An amazing, supportive, 24/7 gym with lots of amenities and different subscription types!

Source: Google

★ 5

It’s amazing the ppl at the desk are so freaking awsome

Source: Google

★ 5

Love this gym! Has great amenities

Source: Google

★ 5

Everything's is good in this gym. 👍

Source: Google

★ 5

Source: Google

★ 5

They keep the place clean and the employees are amazing love this gym

Source: Google

★ 5

Highly recommended! Great Staff! Very Clean!

Source: Google

★ 5

Source: Google

★ 5

I recently started working out again and was looking for a good place to fulfill my goals and I gave crunch a chance and I’m really glad. They made it easy for me to start training with a trainer and I was lucky enough to get Bre as my trainer. She is great! She’s really helping me reach my goals in a way that works best for me.

Source: Google

★ 4

Great gym. Clean, spacious, and attentive staff!

Source: Google

★ 5

Ana helped my friend make a membership very quickly and let us get to out work out

Source: Google

★ 5

Big shoutout to Gage for making my gym experience amazing here. First time ever attending a gym and not only did I receive my stellar kick-off with him, but he has been my first and only personal trainer since. Coming from someone with absolutely zero exercising experience, this dude is knowledgeable and is an effective coach. Anything that seems complicated for me (a 5’0” noodley woman), he can substitute the exercise for something else that still hits the same muscles. Even then, he puts full faith and belief in me that I feel a lot more motivated. I can speak as his first client, he has had an outstanding growth as a personal trainer. I look forward to going to the gym because I can definitely count on this guy. Keep up the great work!

Source: Google

★ 5

Excelente servicio, el gimnasio siempre está abierto 24/7

Source: Google

★ 5

Nice place

Source: Google

★ 5

I will say for someone who typically has been to private gyms only with very few people at it, the transition to this gym has been totally worth it. The machines are exactly what I need in my lifts along with the free weight as well. There has been times the men’s bathroom has been dirty and unable to be kept up with but it’s only because of recent shifts in employees while they work diligently to get more men on staff, when staffed correctly this gym functions very well!

Source: Google

★ 5

Me gusta este lugar excelente ambiente para entrenar, buena atención de parte del los trabajadores todo bien

Source: Google

★ 5

I do personal training here with Gage. Former marine, really good guy. You want to train with someone that sees you as a person to mold into the shape you want, and not just a paycheck, this is the guy. I will say that the gym is packed, but I keep coming back for that guys smile.

Source: Google

★ 5

I’ve been working with Gage for the past 5 months at crunch fitness and the experience has been nothing short of exceptional. From day one, he took the time to understand my fitness goals, assess my abilities, and design a program tailored to my needs.

Gage is incredibly knowledgeable about exercise techniques, nutrition, and overall wellness. He consistently provide clear instructions, correct my form when needed, and push me to do my best without ever feeling overwhelming. What sets him apart is his ability to make workouts challenging yet enjoyable – I actually look forward to our sessions!

Source: Google

★ 5

Best gym in indy!!!!!

Source: Google

★ 5

I love this gym and Anna is great 10/10!!!

Source: Google

★ 5

Great gym. classes are amazing. i do pilates and yoga. sauna is very clean and amazing staff. Ana is also very helpful and very friendly

Source: Google

★ 5

Shatarah was the greatest and most helpful person ever

Source: Google

★ 5

The workers are so kind and helpful! I love seeing Johnathon in the mornings!

Source: Google

★ 5

Great atmosphere!

Source: Google

★ 3

Equipment constantly in need of repair and not addressed timely. Gym does not appear to be cleaned on a regular basis, paper towel machines and soap dispensers are frequently empty. Men's locker room has had a shower out of commission for weeks. The location and hours are nice but there could be additional equipment and the constant state of uncleanness is a definite downside.

Source: Google

★ 1

Place started off great but it's turned into a very dirty gym. Staff rarely greets you when you walk in if it's early in the morning. Machines are not maintained and if they are out of service they take forever to get them up and running. Fabric on the preacher curl machine has been destroyed (again). Locker rooms are gross and 1 sink was out of service for a month. The paper towel machines are usually empty. Always crowded and the HIIT instructors scream into the microphone which gets annoying. I've signed up for another gym.

Source: Google

★ 1

I had high hopes for this gym, but unfortunately, it has been a huge disappointment. The facility is consistently filthy. The entire gym often smells like urine, and the bathrooms are rarely clean or stocked with essentials like toilet paper or soap. Trash is frequently scattered throughout the gym, creating an unhygienic and unpleasant environment.

Due to the lack of cleanliness, I inquired about downgrading my membership. However, I was informed that I would need to pay a “downgrade fee” to do so. Is it fair to penalize members for refusing to tolerate poor cleanliness standards? I’ll simply cancel my membership instead.

This gym is neglected and mismanaged, with cleanliness and customer service clearly not being priorities. Until significant improvements are made, I would not recommend this gym.

Source: Google

★ 1

if you enjoy waiting for equipment as long, if not longer than actually working out on it, this gym is for you!

Source: Google

★ 5

I’ve had an amazing experience at Crunch Fitness in Fishers! The team is incredibly supportive—they help you get set up, define your personal goals, and are always responsive to your needs. The 24-hour access is so convenient, and the equipment is top-notch. I also enjoy the amazing massage chairs that are a great way to finish out your workout.

A special shoutout to Logan, who brings such a positive attitude to the mornings, and Tanner, whose leadership truly sets the tone for the entire team. The group sessions are a fantastic way to build a sense of community while staying active and motivated.
There are a few pieces of equipment. They do need to keep maintained due to heavy use, but otherwise they do a top-notch job of providing outstanding equipment.

If you’re looking for a welcoming, well-equipped gym with a great atmosphere, you should definitely give Crunch a try!

Source: Google

★ 1

This place has unfortunately turned into a total dump. It’s the worst maintained gym in Hamilton county by far. Bathrooms are always disgusting and out of soap and toilet paper. Equipment is broken and scattered everywhere. The personal trainers are the most out of shape bunch I’ve ever seen. The gym is always way overpacked with people and the gym equipment is extremely limited. I can’t find one reason to have a membership here. Most everyone I know is cancelling and moving back to LA and others.

Source: Google