★ 5

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★ 1

Sauna is not hot enough and dirty

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★ 5

Coming during the morning or afternoon time is the least. Busy times but a solid location to pump some iron!

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★ 4

Muy bueno

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★ 3

Always dirty.

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★ 4

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★ 5

Good gym. Friendly staff

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★ 3

Su horario es muy feo, a comparación de otros gym que son 24 horas en la semana y este cierra muy temprano, además deberían de adquirir o actualizar sus máquinas.
En cuanto a lo bueno, casi no hay muchas personas, está tranquilo.

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★ 1

I signed up online using this location specifically for a free trial pass so I could choose which gym to sign up for. When I arrived they told me that despite what's listed on the website they don't do any type of free trial pass. The only way to get in is to buy a $20 single day pass. Obviously not a big deal if you don't want to offer a free trial, but it's false advertising to list it on the website and then reject it once people show up

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★ 5

Very clean 👌

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★ 5

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★ 3

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★ 5

It's the best in Indiana!

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★ 4

Go for Saturday morning body works class. Great workout! Charlie is an amazing instructor!

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★ 3

Great place if your just working out. Needs new equipment bad

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★ 4

Good gym

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★ 2

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★ 1

They only have 2 stair masters working don’t waste your money here and it’s been like this for at least over a month now. Do they pay their operations manager because they are clearly not doing their job?

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★ 5

I have been going to this gym for over 3 years now. What I especially like are Rosa's Zumba Classes on Thursdays! She teaches you step by step and helps you when you mess up. I would recommend you check out her classes on Thursdays at 5:45 pm!!

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★ 4

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★ 4

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★ 4

Have been going to this location since Rockville Rd closed in September. Pleasant staff, restrooms always clean and short waits to use equipment.

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★ 1

I recently visited LE Fitness with a friend on [25/4/2025], and unfortunately, our experience was extremely disappointing due to the unacceptable behavior of the staff member at the front desk.

The way we were treated was disrespectful and noticeably discriminatory. The staff member’s attitude made us feel unwelcome and uncomfortable, as if we didn’t belong there. This kind of behavior has no place in any professional or inclusive environment—especially not in a fitness center that should promote equality and respect for all.

I’m submitting this complaint in hopes that the management will take this matter seriously and hold the responsible individual accountable. Incidents like this not only damage the reputation of your gym, but also create a toxic atmosphere for your customers.

Thank you for your time and attention.

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★ 4

Nice clean environment and not crowed

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★ 5

I like it

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★ 1

Racquetball courts are dangerous and slippery. They Do not clean the racquetball courts. The same dirt‘s stays on there for weeks on several different courts. 1 quart has been under maintenance for three months. This means they haven’t put a broom on it once and they let people play soccer and even lift weights on the court. Please don’t go to play racquetball if you want a maintained court that’s not dangerous and slippery.

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★ 1

I really hoped to like this place. Showers are disgusting. Floors are filthy. Lockers can be broken in to, mine was last week during a workout. Leave your wallet at home.

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★ 4

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★ 1

Just to cancel the membership is more of pain than any membership I've had. Not to mention this gym has always been dirty. The Avon location was much cleaner, and kept up. LA fitness is losing many member's to the competition as they offer more, have more free weights, and better locations. Unless swimming is important part of your workout there are better options. Even if it is there are cleaner and better options.

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★ 5

Good

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★ 5

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★ 1

Dirtiest gym I’ve ever been to. Dirt and trash everywhere. Mold in the showers. Disgusting

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★ 4

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★ 5

I will never understand why people don’t rerack their weights. It has got to be inconsiderate people not just being clueless, you know you’re affecting others by not cleaning up after yourself but you just don’t care about other people. Truck driver here so 1st concern is always parking. There were a good amount of signs saying no semis but we see those all the time, there was plenty of room to park out of the way and not bother anyone, I don’t understand why places don’t like us around, I always guess no semi parking means don’t leave it for more than your break. Anyways, showers were good and equipment was good except for people not reracking and cleaning up after themselves.

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★ 5

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★ 5

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★ 1

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★ 5

While I am on vacation still have to keep the body in shape

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★ 3

they're slacking off or in financial decline due to increased competition, whatever the reason, facility maintenance at this and other locations has significantly decreased if you're here for a fully functioning sauna it's not here.

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★ 4

Good gym!

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★ 1

Staff abruptly cleaned out, lockers with locks and allowed anybody to come and take my items and take no accountability for it. Management completely ignored me and the problem and acted like nothing was an issue. Will not be back!!!! Completely threw off my harmony of a safe space to work out especially on a day I needed it.

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★ 4

I've had memberships at a few gyms throughout the years, never stuck to any of them. I decided to try out LA Fitness, although it is pricey, because of the proximity to my residence. I am very glad I did, everyone is very friendly and helpful. The establishment is always clean and for the most part the equipment is where it belongs. I decided I wanted to get a trainer, so I talked to the PTD, Gilberto Navarro, who helped navigate that process and find a regimen that worked for me. For the 1st time am enjoying the gym and seeing great results!!

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★ 5

Originally a member of the Avon IN location until it closed. We then transferred to this location off of 38th and was pleasantly surprised with the increased variety of equipment at the 38th street location. However, the biggest surprise was the staff, Gilberto in particular along with Austin who made us feel genuinely welcome and shared positive greetings while entering AND leaving the gym. Most gyms have their staff up front avoid interaction with members, as they are glued to their cell phones. I look forward to being greeted by our new fitness family on a daily basis. Thank you Gilberto and Austin for your personalized and professional attitudes here. It goes a long way. Much Aloha!

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★ 5

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★ 5

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★ 1

Not cooperative to facility for your need. Don’t feel like big came unprofessional manager and angry staff.

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★ 4

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★ 1

Nasty gym never clean. Need to be closed down

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★ 5

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★ 1

Crowded !!!

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★ 4

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★ 5

Awesome 👌

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★ 5

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★ 4

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★ 4

What whirlpool? Ton of equipment just gotta figure them out.
Shallow pool just say its a kiddie pool 5 to 4 feet deep wow NOT. Omg do not dive!!!
GREAT FRIENDLY STAFF

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★ 5

Great place to work out. Nice people. And a clean place.

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★ 5

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★ 1

Unprofessional. Do not really care about their members, even though they charge much more than other fitness clubs. I would especially not recommend anyone purchasing a membership if you live in Indiana. They can close your club, not required to give members notice and refuse to give a refund for yearly membership. Instead they tell you that you have the option to go to another club. I chose the club I had a membership at because it was 5 minutes from my house. Now the nearest club is the one I’m writing the review on based on my experience this morning and depending on traffic and road construction, can be anywhere from 15-30 minutes each way. Had recently purchased new swimming trunks, swim shoes, padded seat for cycling class, and padlock. Not once did anyone say that you couldn’t leave stuff overnight. Right after I purchased those items and put them in my locker, I got a double hernia and couldn’t go to the club until I got off of my restrictions. The manager said that’s why you aren’t supposed to leave things overnight and there was a sign posted saying that. It should have been pointed out during my tour, but it wasn’t. I am at fault for not reading the sign. But you would think that if a club wanted to keep their clients happy, they would not be rude about explaining this to me and make even the slightest gesture of respect and some form of small reimbursement, such as waiving my monthly fee for two months to make up for the loss of $120 in losses from my locker and the fact that I will have to drive much longer to get there. But instead of being polite and courteous, the manager just tells me I can cancel my membership. Customer service: Fail.

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★ 5

Would absolutely love to have massage chairs not always key to getting in the hot tub to relax but detox area to read or listen to music and massage chairs would definitely make this place the most beloved spot to meet friends and workout.

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★ 1

I have never visited an establishment so disgusting before, than this La fitness location. I was forced to go to this location as my previous Avon location permanently closed. First of all, 3 of the showers don't work. The whole gym is disgusting and not looked after at all. There is so much garbage scattered around throughout the gym as seen in the photos attached. The staff really needs to enforce rules on keeping the gym clean because no one should be forced to workout in such conditions.

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★ 1

Not really sure why they would close down the Avon location and keep this one open. I’ve been with LA for about 8 years and 38th st has always been the worst one in town. Equipment is never put back, lots of equipment broke or missing, the paper towels, wipes and soaps are almost always empty. Trash cans spilling over. It’s late September 2024 and I would be surprised if this place is still operating in 6 months.

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★ 5

LA Fitness is clean and meets my fitness needs. I usually swim laps or do water fitness workouts when I go, and it’s rare that the pool has a closing. The water temperature is appropriate for lap swimming and water aerobics. I took a picture of me in one of my aquatic fitness outfits. Lol

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★ 4

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★ 5

Excelente instalaciones

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★ 3

This gymn is dirty inside and out.

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★ 2

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★ 5

Friendly staff

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★ 1

Bueno exelente lugar pero ahora se pierde todo un día degue mi faja ya estaban cerrando por eso no regrese pregunte dicen, que no saben luego hace dos días lleves un acesorio que compre de echo me costo 155 dollar lo degue en la maquina y se lo robaron pienso que debería más seguridad o quitar eso de invitados por que eso son lo que se roban todo por que no regresan mas.

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★ 2

The bad: people will try to take up 3-4 machines at once to do an exercise circuit. People never rerack weights. Once I signed up, I IMMEDIATELY began getting spam texts all the time, so they're either selling data or have no data security. They call you all the time to try and get you to sign up for their personal training classes.

The good: generally clean enough, generally enough space, good hours.

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★ 5

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★ 4

The staff is very helpful and a lot of good work out equipment

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★ 2

الاجهزه قديمه يحتاج تجديد المكان ويغلق بدري

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★ 3

The locker room and bathroom facilities are in need of renewal. Many of the shower heads were not functional and generally seemed unclean and worn out.

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★ 4

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★ 5

Great place to work out always clean

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★ 1

They steal your money! I canceled my membership over a year ago, and they are still trying to charge my bank. Every time I complain, they say they will take care of it, but they don't. Do not trust them.

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★ 4

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★ 5

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★ 5

Deals for the month of January drew me in. Very knowledgeable staff

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★ 5

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★ 3

Weights are never racked properly. The gym is a mess in the mornings with weights everywhere.

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★ 5

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★ 5

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★ 3

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★ 4

Great place to work out.

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★ 5

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★ 4

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★ 4

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★ 5

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★ 4

Great areas for working out with your Friends.

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★ 5

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★ 5

Awesome

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★ 5

La fitness is a great place to workout. I personally love the pool and water aerobic classes. I also love the whirl pool and steam room

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★ 4

Edited- See changes at the bottom.

Water bottle filling station filter has not been replaced even after they did renovations in October 2022. You can taste how polluted the water that comes out of the filling station is. The dirt you see here is way more than 4 months old.

Updated Review:
It looks like they cleaned up the water filling station. Way to go LA fitness! 🙂 You can see in the updated picture how much cleaner it is now than before.

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★ 5

Very nice

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★ 5

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★ 4

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★ 3

It’s ok

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Great workout and clean

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★ 5

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★ 3

Went for a trial but trainer is more interested in what he wants instead of what I want to do.
He kept asking about personal training.I was thinking about joining but not sure.I like the facility but would like to have someone show me through the machines and tour the club without being hassled about personal training.
I wanted a club near me but will go to Michigan Rd location to see how it is.

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★ 5

Exelente

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★ 4

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★ 3

The female staff person at the front desk doesn't interact with members. She speaks if you speak first and doesn't acknowledge you when you leave. The machines are dusty, dirty and some have cracks in the cushions. I've been at 8am on weekends as well as 5pm and the floors are dusty. The lockers rooms are the same dusty and need a total clean up. Some faucets are loose as well as the locks on the stalls. The lockers are dirty inside and the ceiling needs a scrubbing. I don't spend alot of time here-just come in, work out and leave. The manager needs to make sure the facility is up to par for members. Presentation is everything. I'm glad my membership is paid through my employer because there's no way I'd pay for a facility that looks like this. Guess they'll blame it on COVID like everyone else!

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★ 5

Go everyday

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★ 5

Great atmosphere and clean!

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★ 5

Great gym fully equipped I love it

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★ 2

This gym can be so ghetto at times. You have people taking weights and not putting them back. Using machines while on their phones. Over half the treadmills don't work properly. Just the overall vibe sucks and can feel very Skeezy at times. I'm going to start going to the Avon location.

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★ 5

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★ 4

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★ 5

Clean, well stocked equipment, and friendly staff all that one can ask for in a gym

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★ 5

Nice better than Vasa 😬

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★ 2

I can't even say that this is a run of the mill place anymore. When I'm constantly unable to use tricep pull down cables and other random missing cards that hinder you from using the machine, because the handle are missing, makes me wonder why am I paying so much a month for an incomplete gym.

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★ 3

Nobody re-rack weights.

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★ 5

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★ 5

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★ 5

Trusty equipment and staff along with a great juice bar makes this gym a must join.

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★ 5

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★ 5

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★ 2

Paid the most expensive deposit so I didn’t have to pay more a month my husband has two guest he can bring but since he doesn’t come often I added a membership and told them I wanted to bring my mom so to add a guest paid for everything and after coming in a few times I was stopped by the front desk and they told me I didn’t have guest privileges so I had to pay 40$ more as deposit and 20$ more a month. The jacuzzi is cool but there’s been a bandaid on the floor for about 3 days. Everything else is good.

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★ 1

Is cleaner since they remodeled but the Operations manager is still extremely rude.

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★ 4

One of the only places to play racquetball anymore.

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

Definately a knowledgeable staff and a great place to work out

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★ 5

Great location

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★ 1

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★ 5

I’ve been going to this gym for 8 months now I unfortunately had to cancel my membership today and Shaun smith was able to help me with my cancellation. It was a very easy process, no hassle or back and forth ! I appreciate the staff they do a good job of keeping everything cleaned!

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★ 1

Hi stood at the front desk no one welcomed me I was standing at the front desk for seven minutes before anyone came to accompany me. One of the front desk workers was standing off to the side having a conversation instead of helping me a customer trying to sign up for a membership he’d rather talk about how long he’s been in Indianapolis and so on and so on. No doubt there’s nothing wrong with getting to know your customers or catching up with old friends but when you’re at work you’re there to do your job and he didn’t help me out at all nobody did really so I left without singing up for the membership

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★ 5

Clean, friendly staff and people.

However, they are really terrible people when they dont get their money on the day its supposed to be drafted. My bank details changed, I forgot to update my info with them and man oh man I was flooded with calls from all kinds of numbers. They left 6 voicemails and 15 calls (no lie) on the first day!! That is ridiculous!! I've updated my accounted but man that is the best to lose me a customer, especially since Vasa is open and closer to me now. LA Fitness please do better.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

General Manager Jermaine was very helpful!

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★ 5

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★ 5

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★ 5

Went with a friend of mine because bike ride got rained out. Glad she has membership and still was able to get a workout on. Clean facility and kind staff. Would certainly recommend this establishment if anyone looking to get a gym membership. LA Fitness would be the one I'd choose sure.

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★ 5

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★ 1

I sadly would not recommend LA Fitness to anyone, my husband and I signed a 2 year contract but due to COVID and us deciding to freeze our accounts do to not using it; knowing when the contract end date was difficult. I called many times to see when our contract end date was so we could cancel and I was always given the run around. No one could ever tell us a specific date. So without a date we couldn't cancel because I was told we would have to pay a fee. I went in person today and the gentlemen behind the desk was on his phone acted like he could care less what I had to say but could miraculously give a end date, our end date was Dec 2020 and we are just finding it out in May 2022. That is almost a whole year and a half of us being charged without signing another contract and us not even using the membership. To me, it's fraudulent behavior couldn't give any dates prior to today after you have taken roughly $835 from us for literally nothing.

Also when you sign up they offer a free workout with a trainer to which when I did mine the trainer flirted and said things that just made me feel uncomfortable. To where I did not want to work with any trainer after that nor even go to the gym.

This is why I would not recommend LA Fitness.

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★ 5

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★ 4

Everything always well and that's a good place for everyone to work out because everyone like to talk each other now but I don't know for later cause I just started three months ago thanks.

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★ 5

Definitely my favorite workout spot!

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★ 5

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★ 4

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★ 4

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★ 3

Average gym

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★ 1

Receptionist is always rude, can’t wait until Vasa opens

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★ 5

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★ 5

This was the first gym I have gone to since covid started. There was alot of people and that made me slightly nervous. That being said. It seemed like a fun environment with classes. I can honestly say in the hour I was there I saw the staff cleaning something next to me 4 to 5 times. That made me feel better. Its only one trip , but based on that experience I would recommend.

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★ 5

Lo mejor

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★ 5

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★ 5

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★ 4

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★ 3

It should have more classes.

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★ 3

After a somewhat traumatic experience signing up for this gym, I was hesitant to keep coming back. I felt out of place, awkward, and because I didn’t sign up for their personal training package (which ended with me in tears after being pushed and pushed, until I had to explain to the employee that my credit debt was more important than a personal trainer), I felt super uncomfortable. I have been in sales. I get it. They want to sell the packages and they are told to be aggressive and get that sale, but when you say no and no thank you so many times that you embarrassingly sob in front of employees, enough is enough. Even after that experience, I decided to stick it out through the 6 month contract and make the best of it.

I began coming regularly in the early morning when the pool was usually empty. Mariana was the young lady at the front desk most days. I decided to stop and ask her how to find the confidence to work out without sticking out like a sore thumb. She gave me some tips and simply spoke to me as a person. It made such a difference just having a conversation with her without feeling like I’m being judged for not knowing what to do.

So I kept coming back. With each day, it began to feel more like a routine, and I was ready to do more. I stopped by the front desk on my way out and asked Mariana about the classes. I was interested in starting with the yoga class, and she even mentioned wanting to try that particular instructor’s yoga class. The thought of just walking into a room of strangers to stretch my body out and around in front of gave me crazy anxiety. I really wanted to push myself to new limits, so I was ready to take on the tiny challenge of looking ridiculous in a room full of people. Mariana stated she would go to that class if I wanted a familiar face, so I took her up on the offer.

I went to the class at the noted time, and she and a whole room full of people yoga’d with me and it was completely fine.

And since then, I’ve found my routine that fits ME and not everyone else.

Often times, I think that maybe we forget the impact we have on others. Just that small amount of help and conversation she had with me those few times changed my feelings on continuing to go.

The gym itself is okay. The instructors I’ve been in classes with (I’ve done many now aside from yoga) have all been fantastic. I’m getting exactly what I’m wanting out of the gym now, and I’m really grateful for the sweet young woman at the front desk who gave me confidence and encouragement to continue my journey on my health and wellness, physically and mentally.

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★ 5

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★ 1

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★ 5

Extreme hip hop step with Anita is so much fun on Tuesday and Thursday nights!

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★ 5

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★ 5

Love all the group exercises

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★ 5

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★ 5

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★ 3

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★ 3

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★ 5

Awesome atmosphere

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★ 3

The only thing that I don’t like is the kids club hours, 9am- noon what about us working mom who can only go to the gym let’s say after 7 pm!!

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★ 1

My husband & son are members. I went to join with them but the customer service is so.... bad I went somewhere eles. Their attitudes are so.. angry.. I honestly don’t understand!

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★ 2

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

They make it exceedingly difficult to cancel memberships even after telling you they can take care of it.

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★ 4

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★ 4

Came here for indoor basketball, did not pass the vibe check.

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★ 5

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★ 3

LA fitness could use more updated equipment in comparison to other gyms in diff states. It’s an ok gym for the Indianapolis market but it could be better equipped.

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★ 5

It's a good place

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★ 5

The group dance classes are fun!

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★ 5

These juices are delicious come by 38th Street LA Fitness got the best free juice around....!!!!!! now open

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★ 4

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★ 4

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★ 4

This is a great place to work out, I love all the equipment they have, especially their sauna. However, they don't have enough bars for all of their bench presses and some of their equipment have been out of commission for a little bit. I understand that we are in a time that is tough to get this equipment, but hey that's the difference between four and five stars

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★ 5

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★ 1

Su publicación engañosa dice 0 cargo incial luego te cobran 200 dólares de cargo 😠

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★ 5

Bueno

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★ 5

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★ 5

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★ 4

Buen servicio

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★ 5

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★ 3

To be such a large franchise leaves a lot to be desired for the price it is to have a membership. The single biggest reason to sign up is location is great. Between old equipment being "down for service" for extreme long periods of time and how overcrowded it gets, leaves a lot to be desired. Also something to note, the difference in equipment between one LA Fitness and another one near by is insane. Lots of opportunities for different gym companies to compete with them. Until then its still better than Planet Fitness

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★ 5

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