★ 1

MEI Fitness Review: Frustrating Cancellation and Billing Nightmare!

I’ve been a member of MEI Fitness for a few years since my previous gym closed during COVID. I generally enjoyed the facilities, community, and amenities—until I tried to cancel my membership in May 2025.
The cancellation required an in-person signature, which I completed without issue. However, in August, I received an email about a past-due balance. When I called, I learned my cancellation had been voided because my card didn’t process the final 30-day payment (covering June). As a result, I was charged for five additional months. No prior notice was given via phone because my number was incorrectly entered in their system—something they dismissed as a “courtesy” rather than their responsibility.
I requested to speak with a manager or owner Mel multiple times, including in-person visits, but received no callback. Kerry, a manager, refused to negotiate or waive any fees, insisting on full payment. After messaging their Instagram, I got a call from another manager, Sarah, but we’ve only played phone tag with voicemails and texts—no actual conversation.
On October 1, I visited the Fishers location again. My balance had increased by an additional $100.90, and it had been sent to collections on September 29. Staff couldn’t reach management, provide details on the extra fee, or name the collections agency. I paid the original five-month balance to settle with MEI directly but refused the collections fee, as it wasn’t owed to them.
The next day, a non-manager representative called, saying I’d still need to pay the $100.90 to be removed from collections. This escalation feels unethical, especially for a locally owned, Christian-based company, over a voided cancellation and minor initial payment issue. I’ve been proactive for over a month, yet faced poor communication and inflexibility.
As someone with excellent credit, I’m concerned about the long-term impact. I advise potential members to carefully review cancellation policies and ensure all contact info is accurate. Unfortunately, I can’t recommend MEI based on this experience.
Sincerely,
CF

Source: Google

★ 5

⭐️⭐️⭐️⭐️⭐️
Mei Fitness is hands down the best gym I’ve ever been to. It’s always spotless, the equipment is top-notch, and the staff is incredibly friendly and helpful. The atmosphere is motivating, clean, and welcoming—whether you’re a beginner or experienced. I always look forward to going, it’s the best part about my day. Hands down, the best gym in Indiana.

Source: Google

★ 1

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★ 5

I primarily go to the southport location but I go to the fishers location during my lunch breaks and this gym has my favorite chest press machines and they keep adding awesome equipment. That make me like this location more than my home gym in southport which is already great. If you have the budget for it I would definitely recommend this gym.

Source: Google

★ 5

The Best Equipment around! 24/7 365 access.

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★ 1

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★ 5

I’ve been going to Mei fitness since December 2021. Hands down the best gym in the city. Great staff. The equipment is high level, the energy in the gym is intense and lots of options. I reached all my goals here and I love that I can finish my workouts with a hot sauna. Unlike a big box gym where it’s overcrowded with people not doing anything… Mei has the type of vibe that pushes you.

I highly recommend this gym. Open 24/hr

Source: Google

★ 5

I've been going to this gym for nearly 4-5 years now and it has grown a lot. Hands down, best gym you can find in the middle west! From having a sauna with a steam generator that keeps it hot 24/7 to the huge variety of machines. I love it! The energy here is amazing and the people are there are for the same reason as you, Wanting to improve themselves.
There's so many different options here when it comes to machines that I have never been able to find else where. This year, it seems like there's a new machine rolling in on a pallet every week!
This gym has changed me a lot over the years and I am so thankful!

Source: Google

★ 5

Mei Fitness is an outstanding gym that sets the bar high for fitness facilities. From the moment you walk in, you’re greeted with a clean, well-maintained environment that feels welcoming and motivating.

The equipment selection is extensive, catering to a variety of workout styles, whether you’re into heavy lifting, functional training, or cardio. The machines are modern and in excellent condition, but what really stands out is the atmosphere. The gym strikes a great balance between being community-focused and allowing for individual focus. The everyone is super friendly, approachable, and always ready to help or spot you,
which adds to the positive vibe.

The amenities, such as spacious locker rooms and ample parking, make the experience even more convenient. Plus, the 24/7 access is perfect for those with unpredictable schedules.

Overall, Mei Fitness Fishers is a fantastic place to pursue your fitness goals. It’s well worth the membership if you’re looking for a top-tier gym in the area.

Source: Google

★ 5

The best gym in Indy🫶🏼

Source: Google

★ 5

I've been going to Mei Keystone for I believe a couple years now. I've gone daily at 6am, 6pm and even later at night when my schedule requires it.

This gym is always clean, and very up-to-date with some amazing equipment. I recommend it to everyone.

Source: Google

★ 5

Source: Google

★ 5

Great gym to workout at. Has great equipment and the atmosphere is welcoming

Source: Google

★ 5

Absolutely the best gym for the price in the Indianapolis Area. Staff and members are super friendly. They love Jesus too :)

Source: Google

★ 5

Mei Fitness is seriously the best gym around! The gym is always clean, well-equipped, and offers a fantastic variety of machines and free weights. The 24/7 accessibility is a huge plus, allowing me to work out at my convenience, no matter my schedule. The staff has always been friendly and welcoming to me. 100/10 recommend.

Source: Google

★ 1

My membership was terminated without notice following an incident with a male member at the gym. This individual made me extremely uncomfortable when he encroached on the space I was using for my workout. I was already set up when he took over the bench in my area, preventing me from completing my exercise and forcing me to relocate while there were other benches open. I did not confront him directly. Two other members witnessed the interaction, and one kindly let me use his space after finishing his set.

The three of us briefly discussed the disruptive behavior, which the individual apparently overheard. Later, I had a private conversation with a friend (the wife of one of the members who saw the incident) about this individual’s history of intimidating, harassing, and mistreating others in the gym. I can only assume he reported our conversation to the owner, resulting in my membership being terminated.

The owner’s reputation within the fitness community is already well known—particularly his history of poor treatment toward women, including trainers and staff. It’s no surprise he failed to conduct due diligence in this matter and instead sided with a male member who has a pattern of inappropriate behavior.

I had been a loyal member of MEI for over five years. The owner knows me personally and has spoken to me on multiple occasions, even asking for my input on improving the gym’s poorly designed layout and equipment selection. He also has me posted on the gym’s Instagram page, which I now demand be removed immediately.

To be treated this way—without investigation or fairness—speaks volumes about the owner and the toxic culture he enables. By supporting men who intimidate, harass, and mistreat women, he creates an unsafe and unwelcoming environment. This is not a business I can support in any capacity.

Outside of this incident, the gym has long-standing issues I’ve tolerated solely for its convenient location and 24/7 access:

- The gym’s lack of enforcement of basic cleanliness and etiquette policies has resulted in members frequently neglecting to wipe down machines, rack weights, or respect shared spaces. This creates an unpleasant and unsanitary environment for everyone.
- Poor supervision and accountability allow younger members to bring non-paying friends into the gym late at night. These guests often disrespect the facility, leaving it in disarray and disrupting paying members.
- The equipment is often out of order, with repairs taking weeks (if they happen at all). When equipment is replaced, it’s typically second-hand, and functional multi-use machines are swapped for single-use alternatives.
- The stretching room still contains filthy yoga mats that should have been replaced years ago.
- There is inadequate space between machines, making it difficult and uncomfortable to adjust weights without encroaching on others.

On top of all this, the owner seems more focused on using young women for promotional material, flaunting his vacations, or showcasing extravagant purchases than investing in the gym or its members.

I cannot recommend this gym to anyone. It is poorly managed, poorly maintained, and fosters a toxic environment that prioritizes appearances over substance and safety. I’m relieved to no longer be part of this space.

Source: Google

★ 5

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★ 2

I’ve been a member here for about a month and this is the 3rd time the treadmills have all been in use. There are only 5 and 1 that has been broken for 3 weeks. Since having cancer and chemo, the only thing I can do right now is walk. So unless I come in at odd hours I can’t use the treadmills and have to go home. May have to look for a different place.

Source: Google

★ 5

Source: Google

★ 1

This business practices are very shady. I received a collection notice from their gym months after I had canceled my membership and now they refuse to speak to me saying that it’s a problem between me and the collection agency and not them. Stay away from them!

Source: Google

★ 1

AVOID AVOID AVOID — BEWARE BEFORE YOU JOIN!!!! This business is unethical, aggressive and lies!! You cannot cancel easily, and once they find out you’ve cancelled they jack up rates, charge you unheard of amounts and then harass you every few days for payments that don’t add up. Yet they can’t be bothered to respond to emails or phone calls related to customer issues. This place is a joke.

Source: Google

★ 1

100% AVOID signing up with this gym.Their business policy’s are SHADY to say the least.i was in Indiana for 10 days for a job.I decided to give MEI fitness a try since I was working nightshift and the 24hour gym was perfect for that. After paying them a full month ,I only used the gym for about 6 days before I got shipped out to a different state for work.I asked the kid at the front desk how to cancellation works and he clearly told me that after my membership have been active for 2 weeks I can just call in and cancel.Yesterday I received a call from a lady asking my to pay $50 something for my membership that’s still active and I told her that I tried to cancel.She told me the ONLY way to cancel is through letter by mail or canceling in person.They won’t accept over the phone,they won’t accept an email and you can’t cancel it on their website.That right there is UNHEARD off and before they can cancel I would have to pay the 50$ something and then they will charge me another billing cycle before the cancellation is in affect for a gym ive been to for 6 days out of the month and haven’t been there in over a month!THIS is ROBBERY!

Source: Google

★ 5

love this gym, BUT PLEASE CHANGE THE MUSIC, ITS BEEN THE SAME 12 SONGS FOR THE PAST 6 MONTHS, IM LOSIN IT!!! And the bathroom smells like wet dog everyday, my only two complaints.

Source: Google

★ 1

Shady shady shady business practices. Their cancellation policy is designed to rob you. Read the other reviews all saying the same things. After multiple attempts over multiple months, I STILL was unable to cancel. And then they charged me more than double out of nowhere!!! After dealing with this since August, I still cannot get a response from any one of authority there. They truly just don’t care about their customers. At all. I’ve told all my friends and a handful have already, or are getting ready to cancel. People need to be aware.

The staff is terrible, no one cares about how this location is ran and it shows. Avoid at all costs!!

Source: Google

★ 3

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★ 5

Love it. Great equipment (they have just about everything) but could use a few more weight trees for racking plates.

Source: Google

★ 5

Source: Google

★ 1

I was a customer at mei for about a year. I went to their Fishers location and Keystone location and only had great things to say about it until recently. The facilities were nice, 24 hours etc etc. In February my debit card had fraud, and I hadn’t been to the gym in awhile so I went in to go ahead and cancel my membership. Earlier this week I received a call from their 3rd party payment company trying to collect $109 from me. I informed them multiple times that I had cancelled my membership months ago. The lady didn’t even consider that maybe someone on the MEI staff had misplaced my cancellation receipt or forgot to end my account. She’s harassed me for days now about paying this bill that I shouldn’t even have to pay. Sounds like MEI needs a better filing system and needs to talk to their payment company about speaking to former customers a little more respectfully. Never again will I step foot in a MEI gym or ever recommend their facilities to anyone.

Source: Google

★ 5

Great gym, good equipment and great people. Just wish they would do day passes. Either way, would recommend

Source: Google

★ 5

I would say really friendly

Source: Google

★ 3

"Edit"
Great gym,great equipment. Down side you can only tan during staffed hours. And the last issue is at night you have younger members sneaking in their friends and they usually stand and in front of dumbbells flexing. And in some cases there's a camera and tripod in the way. This gym used to have that old school vibe with modern equipment. people cant follow rules that are In big bold letters on the wall. shirtless group training?On that note can you at least wipe your bare back sweat off the bench/machine?🤢 . Idk what's going on with this gym lately. It was near perfect once upon a time. Now it seems like anything goes. I'm adding watch out for speeding teenagers in the parking lot. They think it's a game.

Source: Google

★ 4

This place is amazing. It has a bunch of equipment. The treadmills even have fans! It's also a 24 hour gym. The best one I have seen out of all the ones I tried looking at! Definitely recommend you try it. However, it doesn't offer daily gym passes or I would rate it 5 stars. I only took two pictures while I was there unfortunately :(. I may add more pictures later though!

Source: Google

★ 1

I canceled the membership three months ago and after giving me one call saying the last payment didn’t go through they kept my account open without letting me know and I have $300 I have to pay. They didn’t work with me at all!

Source: Google

★ 1

The gym is fine. The problem is with management. I called in approximately a month after getting my membership letting them know that I had sustained an injury and needed to cancel. I just got a call today informing me that I owe over $100 and that they are going to keep calling me until I pay it. They said you were not allowed to cancel your membership and less you physically show up to the location. They do not care if you are injured or if you are unable to make it to the location. They are strong army me into payments even though I have begged to get out of the relationship. I highly discourage anyone from spending any money with this business.

Source: Google

★ 5

Sam at MEI Fitness on 96th street in Fishers is fantastic. I was transferred from the 800 number with a billing and key tag issue. Sam was super helpful and professional. He answered all of my questions and continued to help me even tho I was pretty upset. Thank you Sam and than you MEI Fitness.

Source: Google

★ 3

Often several pieces of equipment are out of service. Currently there are no ellipticals available.

Source: Google

★ 5

Very convenient and affordable. Small facility but they have all U need to get a great workout.

Source: Google

★ 5

Great gym!!

Source: Google

★ 4

Besides the lack of cleaning in the men's locker room and showers it is a pretty good gym.

Source: Google

★ 4

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★ 1

Owner rude is could get his nose wiped in the future

Source: Google

★ 3

Shirtless night at the gym. Some ppl have no respect for others . It's become a playground after hours

Source: Google

★ 1

man who owns the facility yelled at someone trying to go in to get a membership for “trespassing” when half the people in there were not members , yelled profanely at us and recorded us for trying to join his gym. definitely never EVER going again.

Source: Google

★ 1

Terrible staff and terrible owner, my membership got terminated because I asked a staff to see a rule in writing after he was aggressive and stared me down. Owner is a little man child who puts his ego before his members . Please look into any other gym

Source: Google

★ 2

During the day it's pretty much everything you'd ask for in a gym this size. The gear is kept in good condition or replaced regularly, and it's clean. 5/5 if you have a regular schedule and are planning on being in here during staffed hours.

During unstaffed hours, it's a different story. This was most of the time I was in there, and it's pretty much the reason for the low score. Be ready to deal with all the younger members. Why high school kids are in the gym at 11pm so often is beyond me. These young men/women don't rerack weights or equipment or wipe down their gear, and they're disruptive and disrespectful to others and the facility. They take their shirts and shoes/socks off regularly and walk off without wiping off a single thing. The number of times I've had to ask young men in this gym to not bring cameras into the restroom to film themselves or take pictures in there is insane. When these issues were taken up with staff, they simply tell me they'll take care of it,or that it "can't be helped," and then nothing happens. I grew up around here, but I guess now Fishers is big money territory and the younger people who live here feel the need to act like entitled, disgusting snobs.

If your schedule's normal, this one's a winner. If it's not, find a 24 hour joint that keeps someone behind the counter like most other places do. For the price, I expect more features or someone behind the counter for more hours in the day.

Source: Google

★ 1

I would never sign up at Mei Fitness again or recommend anyone else to. The company has a cancelation policy designed to rob you by making it the most difficult and inconvenient process. I sent written notice to cancel my membership as instructed by their rep, months later I am still being charged for a service I haven't used in 5 months. Yet another company that is supposed to be about promoting health and wellness, but is really about taking people's money.

Source: Google

★ 5

Source: Google

★ 2

Equipment is really nice. Gym is rather small though. Says they have two tanning beds. I’ve only seen one, and it does not work. Says they have a sled on their home page. No sled at the facility. Says they have wet and dry sauna. I’ve only seen the dry sauna. Called to see if I could PAY for my nephew to come workout with me. They said no. LOL. Kinda weird how they act all religions, yet LIE about what their facility has, and refused to let me even PAY to bring my nephew.

Source: Google

★ 5

Joined yesterday...

I travel alot for work....i have been to dozens of gyms all around the country....this gym is top 3 in the country....equipment and accessories are #1. Music is not to my liking..and it was too loud to drown it out with headphones....(3am)...also needs more weight trees so that members could put thier weights away

Source: Google

★ 5

Favorite gym ever! I love this place, definitely the best machines in town. I love that it doesn’t get overwhelmed and people is really nice.
Staff is very helpful, specially Teran! She’s always smiling around and helping out people if they have any questions. I haven’t seen her lately in this location and since then, the place seems not organized at all and ladies bathrooms have been THE DIRTIEST I have ever seen in this gym. I still go because of the machines…

Source: Google

★ 5

This is my favorite gym. The equipment is constantly being updated and the place is always clean. Whether you are a beginner or an ifbb pro, this place can be your home. All skill levels are welcome, from 400+ lb deadlifters to treadmill walkers. I'm always happy to see Polly and Teran. These ladies do a great job at making members feel welcome.

Source: Google

★ 4

Surprisingly great despite how small it is. They have A TON of equipment, maybe too much becuase it's pretty compact.
Great atmosphere condusive to a good workout. Love that I can access 24 hours.
Need more flat benches- even one more would help. Sauna is great.
Only complaints:
-Showers are awful- all limed up and no water pressue , no hooks to hang clean clothes so I try not to go before work.

-since covid they won't reinstate guest policy ( I really just want to bring my teenager a couple of times to see if he likes it to join) and also
-it is really hard to reach anyone there. Phone # just goes to guest services for credit card payments and no one answers FB messenger.

Source: Google

★ 5

This is a great gym, especially if you are serious about getting in a workout. They have all the equipment you would need for any type of workout. The manager Teranjeet , she take care of the the facility around the clock , she is highly involved, and takes a genuine interest in her gym ,she is always ready to help and is very patient ,Mei is the best when it’s comes to equipment and people .

Source: Google

★ 5

This is a great gym! Clean and great equipment. Staff is friendly, especially Teran!! Never seen an employee work as hard as her and be so thorough! As well she always has a smile on her face and builds you up and encourages you!!

Source: Google

★ 5

Professional, Positive environment.

I’ve been coming to Mei Fitness for over a year now and I have nothing but good things to say about this place. They are constantly cleaning to keep up with current regulations. Teran has been an amazing staff member to this location. She is always encouraging members to do a good job or if somebody doesn’t understand a machine she is there to help even when shes is not on the clock.

Source: Google

★ 5

Family friendly atmosphere with approachable and dedicated staff members. Always clean, available, and not overpopulated. Teran is helpful in nutrition/fitness tips and always puts a smile to EVERYONE's face, Mei fitness is my home away from home and provides a stress-free fitness environment!

Source: Google

★ 5

MEI has been a true life saver for me. The membership community is amazing. I’ve arrived at the gym many times out of pure discipline and faith that nobody ever leaves the gym worse than they arrived. The gym is open 24 hours a day which is amazing. People in the gym? Excellent. Staff? Excellent! Teran is special! She is MEI! She’s all the things! She’s is undeniably present and she always shows up for members. She shows up for everyone! She’s there early and she’s there late! She has no quit! She’s serves everyone on some level and does so with a smile. Brilliant hire!

Blue skies,

AG

Source: Google

★ 5

Source: Google

★ 5

I love this gym. I highly recommend this place to anyone who wants to get in shape. The staff and equipments are exceptional! Big shout out to Teran! If you need a boast in confidence just talk to her and she will fuel your soul! I walk out of there feeling great every time!

Source: Google

★ 1

I was a member here for a number of years. I have cancelled my family membership as of December 2, 2021 due to their terrible customer service and lack of response. We were charged an additional annual fee for 2022 that was per person on the membership, plus the regular December fee and the January fee since I went to cancel on the 2nd of the month. There was no notice other than some paperwork posted around the gym (which is on me for not reading) for the new annual fees. I called and got their outsourced call center (Texas) and expressed my concern with the high fee. Was told that if I wanted to cancel I had to do so in person at the gym. I went to the gym and spoke with employee Sam. He offered no solution or desire to keep my membership. I asked for contact info for the manager and was told they don't give that out. I asked for him to call the manager directly and was told he is a very busy man and is in meetings all day. I asked Sam to have him call me, which has now been nearly 2 months and have not heard back.

Source: Google

★ 5

This amazing place has been wonderful! Not only can my entire family work out together, but the owner, and staff are just great people all around! Teran is always so helpful, and a true joy to talk to. She is always ready to help, and so kind, and patient. We love all the personal touches around the gym, but the people are the best part of all of it all! This is a great place to get fit, mind, body, and soul. God bless 💝

Source: Google

★ 5

Been with Mei since 2017. The staff, especially Teran is always incredibly friendly and professional. 10/10 would recommend to anyone looking for a new gym.

Source: Google

★ 5

I have been a member for over 3 years and this gym never cease to amaze me. Tj and staff are not only the best staff but they actually time to care for member's wants and needs. The equipment is by far the top in the State and if they do not have it, Mel will do anything possible to satisfy member needs. This gym is the best as far as gyms go. Cleanliness, top quality atmosphere and hardworking friendly staff. Top notch across the board!

Source: Google

★ 5

I LOVE THIS GYM!!! Very clean, amazing equipment, good environment, and friendly staff!💪🏻

Source: Google

★ 5

No gym upgrades and is constantly adding new equipment as often as this gym. The place is well cleaned, family run with great values.

Source: Google

★ 5

Just want to publicly appreciate Teran at Fishers. Whenever she's present, there is a sense of leadership & professionalism that is second to none. It is so evident how much she cares for the function & quality of the establishment; including us, the customers. I've seen this girl do anything from coming in to fix a leak in the ceiling at midnight after a crazy storm, to immediately grabbing tools to assess equipment when an issue is brought to her attention, caring enough to incorporate essential oil to the atmosphere and surprisingly, all with a smile on her face! MEI is the best when it comes to variety of equipment, accessibility, and clearly, people 😊

Source: Google

★ 5

Source: Google

★ 1

They advertise a month to month membership, but when you cancel they charge you for the current month AND the following month. We canceled on October 15 and they insisted on charging us for all of November as well. We went around and around with them and they said they would send it to collections if we did not pay. Very frustrating and a very poor business practice. They should advertise it as a two month to two month membership since that is essentially what they do. I would not re-join just out of the principle of the matter.

Source: Google

★ 5

Source: Google

★ 5

This place is great and I'll tell you exactly why. I've worked at a gym, been university gym, LA, lifetime, planet fitness, the Y - I even used to come to cardinal fitness at this location. This has probably been the cleanest and most well-maintained out of all of them.

Always stocked on towels, the bathrooms are clean, and any maintenance is handled expeditiously while other places take weeks and months. There is a girl that works here named Teranjeet who is always making sure that the place is spotless and that the equipment is in operation. She is also a majority of the reason I felt this review was warranted, as I feel she basically runs the place.

I know what its like working at a gym and honestly whatever shes getting paid, shes worth double. I assumed she is a manager because she does more around there than anyone ive seen at any gym. She told me she wasn't which was surprising because her work ethic is unmatched. She's even out here cleaning off the clock. A person as dedicated as that to any organization is an invaluable asset and I would want people like her on my team. Nobody wants to dust off the fans, clean toilets, replace ceiling tiles, or repair machines, but she will. Absolute unit of an employee. The staff in general is very helpful, but not as personable as she is.

I havent been to a gym as consistently as this since college and I might attribute part of that to the things mentioned above. Great place, clean, and reasonably priced, and 24/7? Gimme a break. Plenty of room for compound and olympic lifts, big shout out to the owner, thank you for everything!

Source: Google

★ 5

Great place. The owners are very nice. It's clean and has nice equipment. The patrons are cool and give you space.

Source: Google

★ 1

Terrible gym and staff. Not honest in the slightest. Poorly equipped and smells bad. Overpriced and not worth the money. I will never be back and this place needs to be closed down.

Source: Google

★ 5

Mei fitness has become my home away from home. I am more than impressed with equipment and staff. In the years I have been at Mei so many have stood out staff wise one in particular I have noticed working incredibly hard and going over the top, Teranjeet. Her smile lights up that gym space. She is so friendly to all the members, makes sure that place is in tip top shape, and goes well above and beyond in her job. I can not say enough good things about this gym keep it up!

Source: Google

★ 5

I am a senior citizen and have been going to Mei's for years. I enjoy the fact that when I walk in & TeranJeet is at the front desk , she ALWAYS has a big smile & Good morning! She is very friendly, polite, and PROFESSIONAL. I enjoy talking to her, & she is very helpful .
She is constantly busy with keeping the facilities clean .
It is a fun place to go. Everyone of ALL ages are very Friendly.

Source: Google

★ 5

This is my goto gym for bodybuilding, powerlifting and overall exercise. The owner is great and is always updating and upgrading equipment. The monthly price is right and they have 24/7 access via a key tag at the front door.

Source: Google

★ 5

This is a great gym, especially if you are serious about getting in a workout. They have all the equipment you would need for any type of workout. The owner is highly involved, and takes a genuine interest in his gym, as well as your experience of the gym.

Source: Google

★ 5

This truly feels like a second home/family . I've never been happier at a gym!
It's well-maintained and clean. Staff is so friendly and helpful. My son loves the kids area as well which makes it easier for me to relax and get a good workout in.

Source: Google

★ 5

As a first time gym-goer my experience has been so welcoming. I had lots of reservations about being a part of a gym and was initially very fearful.
However, at MEI I have not only had access to great equipment that has helped me change how I look physically, but also I have access to a community that cheers me on while doing so!
I feel like I am not only improving myself but I am also being lifted up by the community and I would not trade that!
I would take a half hour and come by for a tour.
There are several gyms that are closer to me, but I drive over 15 minutes for the environment!

Source: Google

★ 5

I joined Mei Fitness in November since they were actually open and open 24 hours. Having the ability to go whenever is very important to me since I don't leave the hospital till almost midnight. The second most important thing in a gym for me is the equipment. Having been an athlete, I'm pretty particular in equipment. They are constantly getting in the newest and latest equipment at all three of their locations. They are a no frills kind of gym and I appreciate that.
The owner and his staff are incredibly helpful and professional. If you just moved to Indy or are looking for a new gym, I highly recommend Mei Fitness!

Source: Google

★ 5

This is the best gym I’ve been to in a very long time. I spend most of my time at the Fishers location, and after over a years worth of training there it continues to impress me. The staff, atmosphere, and cleanliness have exceeded my expectation since the day I walked in. At other gyms, I’ve felt out of place when doing the type of training I do and working hard. I have never felt judged at Mei and I’ve always respected and appreciated that.

Source: Google

★ 5

Love this gym! Been to many other gyms and never have had as much diversity in equipment. The environment is phenomenal whether its the staff, owner or everyone that works out there!!

Source: Google

★ 5

By far the best facility around!! This location is amazing from the staff, to the equipment, to the facility itself. From the ownership, to the trainers, by far the nicest and most knowledgeable staff in the business. I don't hesitate recommending Mei to anyone. I've had plenty of friends join who love the experience. I have been a member for over a year now and don't plan on changing anytime soon! Thank you for all you do.

Source: Google

★ 5

Source: Google

★ 5

I recommend Mei Fitness to everyone I talk to about working out. I used to be a lifetime fitness member but with the new hours I can never work out whenever I want. Now I can come at anytime and still use the sauna and do my normal routine however I please.

Source: Google

★ 5

By far best gym in town. New equipment every week, awesome environment. Can’t get better than this!

Source: Google

★ 5

Great gym

Source: Google

★ 1

i was minding my own business and doing my work out. i was taking a little break when i saw a work from mei fitness looking in my direction, i didn’t think much of it so i continued my workout. I look over again and i see him and another female worker at the front laughing while looking at me. I still didn’t think much of it in my head but i has the suspicion they were making fun of me.

i go over to the trend mills that are by the front desk and they are still laughing and looking towards my direction, i knew something was up and i went to confront them, they had the rudest attitudes toward me and all i was doing was doing my workout. I felt so down the rest of the day whilst those to workers had a good laugh.

On top of all that the same female worker who made fun of me flipped 2 other men off while i was minding my own business. I heard what she has said to them and my god it was out of this world, how do you hire some like that!!??? She canceled there memberships for no reason at all.

Source: Google

★ 1

How are you going to have a off duty employee that’s working out flick me off and after have the nerve to say I should just quit your to big to even workout. Like how does this make a human feel like inside?.. On top of that I’m trying to give them the benefit of the doubt but cmon the plumbing issues in this place are incompetent to the standards of plumbing code of Indiana. OSHA will be contacted regarding the issues. Furthermore this place is horrible and explains why there only in Indiana

Source: Google

★ 5

Great gym!!!!

Source: Google

★ 5

Best value for price gym out there! The owner is always adding new equipment.

Source: Google

★ 5

Super awesome environment for anyone who is looking to work hard and reach their goals! And they have a huge variety of equipment to match it! Even for experienced gym rats you will never run out of workout variations!

Source: Google

★ 5

Source: Google

★ 1

2 minutes ago
Was warned about this gym but ignored it because I loved the equipment and space. I had moved out of state due to job relocation. I emailed in writing confirmation of me cancelling my gym membership knowing i would owe 60 days of membership dues probably for the notice. However I got a collections notice right around the pandemic starting saying i owe like 300 something dollars. The employee at gym said they needed it in writing. Like handwritten... Is email not enough? Its evidence that I cancelled my membership. In writing! Make sure your going to commit to the full membership because they will screw you with the termination. I also just found out they closed the Avon location without any notice to membership holders ha.

Source: Google

★ 4

Source: Google

★ 5

GREAT GYM

Source: Google

★ 5

I just started my gym experience about 3 months ago and Mei has been awesome. Lots of equipment options especially for more professional hard core gym attendees. My boyfriend is very particular about his gym equipment and Mei is wonderful if you're thinking of pursuing competitive body building or certain physiques. Everyone is nice and they also have a sauna and training options.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

This has been my home away from home for a few years currently. There is a vast array of equipment to use and it is always being updated thanks to the owner Mel. He is a rare business owner that actually cares about the people that come into his establishment. They always strive for the best environment anyone could ask for and it shows. Hands down best gym I have ever attended.

Source: Google

★ 5

This gym is great! The equipment is great for bodybuilders, crossfitters, or those who just want to maintain themselves (me). Mel and his staff are always very friendly. Highly recommend!

Source: Google

★ 5

Mei stands out of all gyms. Friendly, welcoming, clean, and the best equipment. It’s setup for any fitness level. Mel has made family owned gym feel like big family no matter what location you attend. Highly recommend.

Source: Google

★ 5

One of the best gyms in the area. Excellent equipment, unique pieces not found in other local gyms. Friendly staff and always clean. Mel, the owner, is always open to feedback and equipment requests.

Source: Google

★ 1

Management is rude and only cares about money.

Source: Google

★ 5

Best gym I’ve seen great staff

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★ 5

Source: Google

★ 5

This is such a great gym! It has everything I need and much, much more. I am very happy, and staff is super friendly and knowledgable, especially Chris!

Source: Google

★ 5

I’ve already posted a review on the Southport location where I explained that I lived in Southport and drove to the Castleton Lifetime to work out and how Southport Mei blows lifetime outta the water. Now I had to move to Castleton and was scared to check out the Fishers Mei because no way it is gonna be as good. If anything it’s better than what I already thought was the best gym in Indy. Keep it up Mel! Can’t wait to check out Keystone when it opens!

Source: Google

★ 5

I spent several years working out at LA. Recently, I joined Mei. As I was signing up Mel (the owner) came up introduced himself and welcomed me to his gym. A week or so later I’ve noticed this gym is spotless and smells clean! The staff is always cleaning and wiping down machines. No machine is broken and no barbells are bent. Also, this gym being a true 24hrs is also really convenient. I recommend trying this gym!!

Source: Google

★ 5

Source: Google

★ 5

Love the equipment and the professionalism at this gym

Source: Google

★ 1

Details of my account and cancellation policies were messed up and miscommunicated by the company, wherein I am being forced to pay for an extra month that won't be put to use since I am traveling and then moving, although I had followed exactly what I was told by an employee during my sign-up in how to cancel my membership.

Other in-gym employees were very dismissive of my problem and told me to "take the problem up with the owner" but offered no ways of contact to do so and were offering for me to pay the fees ahead of time before my trip and my move, even though said fees were pointless on my end.
Upon emailing a lengthy explanation and asking for any sort of consideration to the gym's main email, I had to message their social media just to assure a response. Even so, the later emailed response was short, dismissive of my entire issue, lacked any acknowledgement of the mistake on their end, and simply restated the miscommunicated policy in a way as if the miscommunication were completely my fault, rather than their poor customer service, staff's, and shady business ethics. And, in the end, they were still going to take my money -- that's all that seems to matter to them. I replied to that company email, again asking for reconsideration and reiterating that I had followed the instructions given to me by gym staff, and got not even one reply or acknowledgement of it.

Combine that "customer service" with a small, messy and unorganized gym where patrons rarely put equipment back where they should and never wipe machines after use, and you get Mei Fitness.

Seeing other poor reviews in regards to customer service, billing, and cleanliness, I now realize I should've taken my money elsewhere. Horrible experience, never again and never recommending. Thank goodness I'm traveling and moving altogether so soon.

Source: Google

★ 1

My account details were messed up on their end. This has made cancelling my membership impossible. It seems like they use 90s era gym cancellation tactics to get you to pay fees and extra months. That or they really are just bad at managing their business.

Read the other reviews about how dirty this place is and how unethical they are. Combine that with a total lack of customer service as well as consistently dirty bathrooms, showers, and workout areas and you get a gym that isn't worth your money.

Ten minutes up the road is the nicest gym in town. It's called lifetime fitness. Take your money there instead. They won't mess up your billing like MEI Fitness does either.

Source: Google

★ 5

By far best fitness facility I’ve ever trained at in my 40 plus years bodybuilding and fitness training.

Locally owned and open 24 hours gives this gym a big advantage over other local facilities.

I love the fact the owner is always changing and adding new equipment, and it’s clean,clean,clean.

Good vibe with all ages of people from HS kids to old guys like me.

Very affordable, check this one out if your looking for a great place to get fit.

Source: Google

★ 5

Friendly staff, great patrons, super clean, love the variety of equipment. Favorite thing is that it's open 24/7. Price is very affordable too.

Source: Google

★ 5

Absolutely love working out here. Such a warm family-friendly environment. The owner does his best to accommodate needs of members and gets certain machines according to the members wants. Not your typical branch chain corporate owned gym, this owner definitely puts us first unlike those corporate gyms. Can't wait to tell everyone about my amazing experience, not to mention its so clean!!! Workers are constantly doing an amazing job keeping it clean for us all. LOVE MEI

Source: Google

★ 5

after belonging to LA fitness for 2 years and being extremely disappointed, I am very happy to have found this place. clean, nice equipment, tanning included, child care included, sauna included, open 24 hours, also clean. you should join this gym.

Source: Google

★ 5

After belonging to a couple of other local gyms, I have been going to Mei for 2 years and it is by far my favorite! Amazing equipment and great people. This place feels like my second home.

Source: Google

★ 5

Best Gym around, period! Equipment is top of the line and always in working order. Owner is always adding new machines and keeping things fresh. Great place to be serious about your fitness.

Source: Google

★ 5

Mei Fitness has the best equipment, and one of the cleanest gyms in the Indy area. Most importantly I feel like a belong. There is a sense of community here, we all support and lift each other. No matter where you are in your journey you BELONG HERE!! Your opinion matters. Mel continuously listens to our concerns along with our “wants”. Whether you are a power lifter, competitive BB or just wanting to improve your lifestyle MEi is the place to for you.

Source: Google

★ 5

Source: Google

★ 1

Overall bad experience

Source: Google

★ 5

Best 24 hour gym I've seen.
Great facility. Great equipment. Great staff.

Source: Google

★ 2

Friendly staff and nice facilities but billing issue caused a lot of problems. I was charged multiple times a month and the issue was not resolved until I contacted them for the fourth time. They did not bill my card in the previous months so they decided to bill it all at once. This caused a big problem for my finances when it was all taken out at once. I have cancelled my membership and will be taking my business elsewhere.

Source: Google

★ 5

I enjoy lifting here. I can come in whenever I want and hardly anyone uses the equipment I do, plus everyone allows you to jump in with them. great atmosphere.

Source: Google

★ 5

Mei Fitness is the best 24 hour fitness gym I've ever worked out in. The gym has everything an average fitness goer could want and more! The best part about the gym to me is the staff. Griffin, the manager of the Fishers location, is super helpful and you can tell he takes pride in his work. I have had to cancel and reopen my membership several times and he always makes sure I'm taken care of. Plus, his workout sessions are money and he definitely is effective at helping people reach their fitness goals! Go to Mei, you won't regret it!

Source: Google

★ 5

My husband and I joke that we moved back to Fishers for this gym. We absolutely love this gym, the equipment, the staff, and how clean they keep it. The staff is friendly and helpful. The owner even takes time to chat and find out new ways to improve his gym. I truly enjoy the positive atmosphere here!

Source: Google

★ 1

Shady business practices.

Source: Google

★ 5

I love the atmosphere, and I love how it's 24 hours.

Source: Google

★ 4

Source: Google

★ 5

I love Mei Fitness! The gym is personal, convenient, and the staff is very nice! I've had my membership since October and the atmosphere is awesome! Also, the gym is always very clean. There is a variety of gym equipment that people can use as well! There is also FREE kid care, so it is family friendly! Also, FREE classes! The only thing I wish was that they would have more stair masters, because sometimes they are taken and I have to wait. Otherwise, I recommend this gym to all friends and families!

Source: Google

★ 5

Source: Google

★ 5

I love Mei Fitness! The people are friendly and respectful, (owners & clients) the place is immaculately clean, & very well equipped with the best !! I I recommend it to anyone!

Source: Google

★ 1

The equipment is top of the line and so is the staff. But it's never a truly clean gym. Looks clean but it's deceptively dirty as hell. The weights are all over the place because no one puts equipment away. Anyone reviewing here recently have no clue how clean a gym truly should be. I've been working out for over 18 years now and played D1 Football. Never have I contracted any infections until this gym.

I've had verbal and physical altercations due individuals not cleaning equipment or mats. You can see a person take a mat, do a 20-30 minute stomach or whatever workout and put it right back. Not even a thought of cleaning it. It doesn't help that the gym does not give out towels. Cleaning items which consist of bottles and towels never seem to be clean either. They are the same blue towels you see every day. Smart gyms changed the color to show they change the towels. Not here. All of these problems have been expressed to the staff many, many times. Have top of the line equipment but have the cheapest approach to cleanliness and upkeep.

You can look into the men's bathroom and the showers are filthy. Can go days without soap in the showers, days. Could you imagine how many times it is cleaned?

So in the end I was hospitalized for MRSA. Work from home and the gym is the only place I attend on a daily basis. It's absurdly ridiculous that this gym cannot stay clean. Needless to say that any gym can look great and clean but this place is a bacteria petri dish.

Source: Google

★ 5

Mei Fitness is the best gym in this side of town offering plenty of equipment and a great variety of them too. This gym has a very friendly environment, I have seen people from all backgrounds and different levels of experience come to Mei Fitness and not just the employees are ready to help but also the members themselves are so friendly and helpful to each other. One of my favorite things is that they are always playing christian music which always ministers to my life. This gym is without a doubt the best place to workout at and I will recommend it to everybody.

Source: Google

★ 5

Source: Google

★ 5

Awesome gym!!! Feels like home every time I'm there.

Source: Google

★ 1

I signed up for $25.00 a month with an agreement for no price increases ever. A little over a year later an extra fee, (rates went up) for anyone that uses credit cards as the autopay option. The explanation was that people's cards expire and it's a hassle for Mei Fitness when they do expire. I emailed back saying I didn't like that my rate went up, I signed up for no increases to my membership. I received no response at all. I hadn't pursued it any further when I came in to workout and they said sorry your membership is cancelled. I'm like what why? They called the owner and he said you don't like the fee so we cancelled your membership. No notice, no apology, no nothing... I will no longer do business or promote Mei Fitness. The owner clearly does not stand by his word on contracts or customer service!

Source: Google

★ 5

In the few months I have been a member here my experience has been nothing short of awesome. The facility is always clean and the staff is super friendly. Above all I can workout without feeling judged, its awesome! Would definitely recommend to my friends and family.

Source: Google

★ 5

Source: Google

★ 5

Best gym I have been to. It has state of the art equipment, some things I have never seen before (like the Olympic rig). There's always something new to try and the staff is friendly and helpful. My only "complaint" would be the line for the tanning bed, SOMETIMES (not always super long, but I like to tan at the very beginning.) I am a member for as long as I live in Indy!

Source: Google

★ 4

I am pleased with the location! Friendly staff! They have good group classes !
My Favorite classes so far Spin with RJ and Spin with Aisha! The Boot Camp is hosted by a few people but each class is great!
The workout equipment is top of the line

Source: Google

★ 5

I absolutely love this gym! I have been a member since October 2016; I dont think I've missed more than one day a week since I started. The gym offers an environment that is motivating to workout/train and puts you in a mood where you can't wait to come back... ...They have a great staff and wonderful members with many different fitness goals. They are constantly adding new equipment. Plus you never have to wait in line to use anything... As I started this review, I absolutely love this gym! I am on my way to achieving my fitness goals for tge 1st time in 5 years; when I reach them Mei Fitness will definitely be given much credit for my success!

Source: Google

★ 5

This gym is where you need to be. Clean facility, friendly staff, great atmosphere, and plenty of classes to get involved. Highly recommend!

Source: Google

★ 5

By far the best gym in the area! Owner and staff are very friendly and the equipment is excellent. Reasonable cost for the quality of the facility and very clean!

Source: Google

★ 5

Best gym in Fishers! Family friendly, super clean, great equipment, fitness classes, childcare, friendly and helpful staff, hot sauna & tanning bed (if you chose) all for one low monthly fee. Never too busy either. Open 24 hours! It's my daily treat. Can't imagine my life without it.

Source: Google

★ 5

Love love love Mei Fitness! Amazing atmosphere for the beginner, advanced and everyone in between. Mel is so helpful, kind and generous to his clients. Definitely a great place!

Source: Google

★ 5

Mei fitness is a great gym! It's never crowded leaving people waiting to get their workout in. The classes they offer are great- very nice people to meet in the classes. Great ownership and staff!

Source: Google

★ 3

Really nice gym but since I've started going here it gets dirtier and dirtier every time. No one cleans and no one puts their weight away.

Source: Google

★ 5

This is hands down the nicest,cleanest gym I've ever been to. The staff are so friendly and always have an upbeat attitude. Absolutely love Mei Fitness ❤️

Source: Google

★ 5

it is good place to work out with great music and awesome people

Source: Google

★ 5

This place is amazing. I've never felt so welcome from a gym before I have only met a handful of the staff but they are amazing and they hold strong values. Coming from a marine and the regulations and standards the Devil Dawg and his wife who own the gym I can tell I'm going to be part of the mei fitness family for a while! No judgements just open arms and welcomes.

Source: Google

★ 5

Great equipment. Even better staff! My girlfriend and I really enjoy this gym!

Source: Google

★ 5

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★ 5

Source: Google

★ 5

This facility is terrific! The equipment is top-notch but what makes this place special are the PEOPLE (both the members AND employees)! I see a wide range of people working out - all body shapes and sizes and all ages (teenagers to older folks). The front desk people ALWAYS greet you upon your entrance with a ready smile. The trainers are amazing - most especially ANTHONY. Oh, my goodness, what an outstanding trainer. His classes are always well attended and I've spoken to others who say that HE is the reason why they are members of this gym. The gym is always clean (I see employees routinely cleaning all the time), the sauna is large and oh-so-nice after a hard workout. They even have a small child care area and a tanning bed. Nice men's and women's separate changing rooms with lockers (it's the first come-first filled and then use your own padlock). Filtered water on tap for filling up your water bottles. Very reasonable monthly fees. Honestly, I cannot imagine going anywhere else!

Source: Google

★ 5

Source: Google

★ 5

I am a 54 year old man who has been a life long weight trainer. I actually own my own personal training facility in Westfield. I had a serious accident with surgery in December that put me in a wheelchair until a month ago. I found Mei fitness because it was close.

It is one of the best appointed, run fitness centers I have ever been in. It is immaculately clean. If you are handicapped it offers so many options for you to maintain your fitness. If you are a hardcore strength athlete you will be impressed.

Mel and his staff make you feel like family. No pretense; awesome equipment choices; super knowledgeable people; perfect size. I cannot give any place a better review. Prices are more than fair. I hope you check it out.

Source: Google

★ 1

Terrible! They operate under the guise of Christianity playing Christian music in the gym, but they are really greedy, unethical liars.

Buyer Beware!!

Source: Google

★ 5

Awesome gym!!! Super clean, great owners and AWESOME staff.

👍🏻👍🏻 in my book!!!

Source: Google

★ 5

I am 40 now and I want a great gym. A friend told me about MEI. They have great free weights and cardio machines. Its new so everything is clean. There is a lot of room to workout. Perfect gym to get back in the groove. Nice people too. Come check it out.

Source: Google

★ 5

Well summer is coming and I am out of shape. I asked a friend where she worked out and they said MEI. I told her I haven't heard of that one. I took her word for it and went in. Brand new facility with all new equipment. The staff was friendly and I didn't feel judged. Check it out. I love it here. MEI Rocks.

Source: Google

★ 5

My daughter told me about this GYM. What a fantastic, clean, and awesome place to work out. The staff is very friendly and helpful. I joined and then my wife did. Dump the big box stores and come be part of the MEI family. We love it

Source: Google

★ 5

Such a great place to workout! A ton of cardio and weight equipment...I've never had any trouble getting onto whatever machine I wanted to use, even during busier after-work hours! There is a huge variety of free classes taught by amazing trainers and the atmosphere is so welcoming and friendly!

Source: Google

★ 5

Mei Fitness is the right sized gym. More than enough benches, free weights and cardio equipment but not too much that you feel lost, like the big gyms. I followed my trainer Anthony Mulryan here because of his knowledge and more importantly enthusiasm!!! He greets everyone by their first name, as if you are an old friend. Personally, I would not be as successful as I have been if it were not for Anthony. Let me add, the classes are free and he makes them fun while working hard. Mei Fitness is worth the value and time!!!

Source: Google

★ 5

Staff is very friendly and the place is always clean.

Source: Google

★ 5

I have been into fitness for 5 years now and been to a lot of different gyms. I have never seen a cleaner gym, or a more friendly staff than what i experienced at Mei Fitness. Friendships were built quickly with all the workers, and they are still growing today. Previous to this I was at a large gym chain for 4 years and never met one single person. There is something special about Mei fitness and recommend it to anyone interested in going to the gym no matter what shape you're in. I know they have great trainers that will meet you where you are and help you reach your full potential. Another huge plus about mei fitness is the equipment. It is always clean and they have anything you could ever need for a very affordable price. If you have not checked it out, I would definitely recommend it as soon as possible.

Source: Google

★ 5

Friendly, knowledgable and helpful staff. They will work with you in any way that is helpful for you to reach your goals. I recommend this place for anyone who wishes to improve their health.

Source: Google

★ 5

Mei Fitness isn't just a gym to me, but more like a place I can go to at any time of the day and feel like I'm a part of a family. The staff at Mei Fitness are so caring and eager to help. Anthony (their trainer) really cares and connects with all his clients, making Mei Fitness such a friendly environment. He remembers everyone's names and you're life story if you give him the chance to listen to it!!!! He also teaches the classes and makes it applicable for each person at every fitness level. Griffin is also always there to answer questions no matter what he is doing. Everyone at Mei Fitness cares so much about all the members. They also make sure the equipment is kept new and clean for everyone. The owner Mel Rivera is really doing an amazing job here at Mei Fitness on 96th street. I strongly recommend dropping your other memberships and joining the Mei family.

Source: Google

★ 5

Always very clean and the equipment is top notch. From the cardio equipment to the free weights every type of training is covered.

Source: Google

★ 5

Coming from a fitness lover who has been a member of the new 96th Street MEI since it's opening, this gym is by far the nicest and most inclusive facility I have ever been apart of. The friendly owner Mel Rivera has a true passion for fitness and taking care of his gyms and clients. You won't find another membership that offers classes, tanning, and 24/7 access at such an affordable price. I would highly recommend MEI fitness to any beginner or advanced gym goer!

Source: Google

★ 5

Outstanding! Very clean facility (we see staff cleaning equipment on a regular basis), all new equipment, large selection of cardio (treadmills, ellipticals, rowing, stairs, and more, plenty of benches, big monster rig in the middle with every configuration you can think of, kettle bells up to 50 pounds, 2 complete sets of dumbbells, large variety of classes (and growing as they locate instructors) including boot camp, HIIT, butts and guts, yobility (those are the ones I've tried so far), friendly and attentive staff, and just a fun atmosphere!

Source: Google

★ 5

Love MEI fitness. My husband and I joined a few months back. Clean facility with super friendly staff. The classes are great as well!

Source: Google

★ 5

As a longtime Avon location MEI Fitness member who is in Indianapolis everyday, I wanted to check out the newest gym creation of owner Mel Rivera. Wow! Mel and his MEI Fitness team folks have done a great job creating another spacious gym with a broad cross section of equipment that caters to the hard core aesthetic bodybuilders (like myself), as well as those just looking for a welcoming environment to get in shape. Locker room and equipment are clean and maintained and I love the hassle free 24 hour access. Two locations for the price of one is great too! For those into cardio (not me), there are tons of goodies for you and the whole front wall of TVs.

Source: Google