Planet Fitness

Indianapolis, 5206 W 38th St, Indianapolis, IN 46254 | ★ 4.1 (875 Review)

📞 +1 317-328-0300

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About the Club

At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

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Reviews

Montez Harris

★ 4

Put in work 💪🏾 good vibes

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Caro Martinez

★ 1

No lo recomiendo para nada

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Néstor Arana

★ 5

Excelente opción cuando andas por todo el país ya que tienes opción a siempre estar en forma por que los Planet fitness hay en todo el país

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Señor Poopykins

★ 5

I was taking a massive dump in the bathroom and an instructor came in, kicked the stall door in and yanked my toilet paper because he said I didn't "rack it" the right way. So if anyone is still here and can bring me some TP that'd be great, it's been a long 7 hours so far.

Source: Google

Real Life

★ 5

Madison is extremely welcoming and greets everyone with a warm smile. She makes customers feel valued right away. Her positive attitude and professionalism truly stand out. Keep up the great work! If I were her manager, I'd give her a raise for the way she represents the company.

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Peace Love

★ 5

Tino works hard as nobody watching after midnight … real hero… impressed by owner’s response on Google reviews below … it tells the spirit of serving customers and thrive for being best

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Bahareldeen Abdalla Haroun Baraka

★ 5

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Wayne Dunlap

★ 5

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Joy Love

★ 5

I enjoy this gym a lot. Once I can pay for the months that I'm behind, I will be so excited to come back to enjoy the workout atmosphere.
The staff are like family members, and the gym is like a normal gym environment, with the best time to go being morning time, because at night it gets too crowded, and then you may not like a whole concert there while you are working on your body!
The cool thing about Planet Fitness is that they have so many different workout options😚
Lastly, remember that the GOD of Israel loves you in Jesus Christ of Nazareth mighty blessed righteous Living Water Living Word everlasting to everlasting victorious Holy name and so do I 🙏🏽

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Jose Gomez

★ 4

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Luis Matamoros

★ 4

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Julia Moore

★ 5

Not very busy
Clean

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Gazi İlhan

★ 4

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Todd

★ 3

Average Planet fitness. Locker rooms are in need of some TLC.

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Zacherie Luc

★ 5

Nice quiet gym with all planet amenities. Great gym to go to

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C.R. West

★ 3

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Aneudy Patino

★ 5

This gym have all you need. the best for bigeners

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Corbin Pal

★ 3

The gym floor was awesome. Great layout, not very busy and even if it was busy I am not forced to work out right next to anybody if I choose not to, but the locker room was abysmal. Horrible condition, just dirty and all the toilets are clogged.

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Patti Boyce

★ 5

Enjoy going here.

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aziz hashim

★ 1

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Keith Jones

★ 5

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Darvous Clay

★ 5

The atmosphere is inviting and it makes the workout that much more pleasant.

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Lee Hampton

★ 1

Trash everywhere. Paper towels, empty water bottles, dumbells scattered everywhere, plates all over the floor. This gym was a disaster. Easily the worst planet fitness I've seen. You can clearly tell they don't care here. Save yourself this mess and go to another location

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Dymia Wilson

★ 4

It was clean, machines are always available when im there

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mikennesonne francois

★ 5

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Jephthe Saint-val

★ 4

It's not bad but not the best because sometimes if you need something, the truth is some of the people who help are somewhere else.

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Jae

★ 5

Nice place. Couldn’t find an outlet in the dressing room for my blow dryer. There was one by the sink.

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Leigh Velez

★ 4

Planet Fitness is a good gym to work out at, and there is a no judgement zone there. Love it!

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jeanette finch

★ 5

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Lapatrick Wright

★ 5

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Lio Bright

★ 5

Free jugement zone.

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Jason Henderson

★ 1

Went late night and had to wait over a hour for someone to come to the front desk so that I could request a massage chair…the front desk was literally unattended for over a hour smh.

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Breann Dodson

★ 5

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Anthony

★ 5

Just a good gym over all.

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rohn jackson

★ 5

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Dawn Voegele

★ 5

Is a clean and friendly place to workout. They have double of most machines so it’s quicker to get your workout done and not have to wait for machines. Staff is friendly.

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Matt Stone

★ 5

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Kerlin Jean

★ 5

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Kerlin Jean

★ 5

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Roodenchee Caton

★ 5

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Mz Scorpio

★ 3

Love the new make over. Hate the fact that it seems like there is just one person that works that works there. So there is never anyone there at the front desk when you need them. Especially for the black card holders who want to use the massage beds. This is the second time ivw been there and had to wait for someone to appear. There are also huge pot holes trying to get to the gym and one big one in the parking lot. I wish they would fill those pot holes they are huge and deep.

Source: Google

Daniela Caceres

★ 5

It Feels soooo good fr 😄👍😫
Day of Hydromassage

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Brandon R.S.

★ 4

The equipment is nice and the staff is friendly. The other people in the gym seemed to keep to themselves and everyone did their own thing. The workout was great.

My only complaint is that the male shower was pretty gross. I worked out pretty early (6am) so I don't think it was just leftover from the person before me. The shower just looked like it hadn't had a real cleaning in a while. Around the edge, there was grime built up and it didn't look like the floor mat had been moved to clean underneath it.

I don't believe in giving 1-star reviews for things like this that could be fixed easily, but I would hope some extra attention will be given to the showers going forward. The rest of the locker room was great.

Source: Google

Jerese Thomas

★ 5

Mr. Leo, thank you!!! I go to gym 6 days out of week and when I’m there I see Mr. Leo deep cleaning, making sure paper towel and spray filled. If he not working on keeping the gym clean and stocked you can find him greeting each member near the door. It’s so welcoming and I appreciate how respectful he is and he remember so many people not just me. You can feel the love he has for the company and the people. When Mr. Leo off/not there you can feel and see the difference. Thank you Mr. Leo for being you and so many of us regularly visit members appreciate you for your hard work and your welcoming even though you see us almost daily. I highly recommend this location to anyone/everyone.

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Rosa Rubio

★ 5

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Lily Garcia

★ 5

Good

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Aaron Goke

★ 4

UPDATE:

Pros:
- lots of space
- good mirror placement
- personal trainer is very friendly
- Recent renovations have made significant improvements in the overall look and clean feel.

Cons:
- As usual, over invested in cardio equipment
- only have 1 Chest fly machine
- could use another rack of medium dumbells, lots of waiting for people to finish

*good changes have been made recently

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Jontia Chambers

★ 2

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Caitlyn Yates

★ 5

I love the atmosphere, the staff and the remodel!

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T Nest

★ 5

A very good gym

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Napoleón Valle

★ 5

El mejor ambiente para entrenar !!!💪🏽

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Trev Mills

★ 5

Awesome it's my 8th different pf gym

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Rachel Wayman

★ 5

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Neima Abdourazak Mohamed

★ 1

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Cristina Escalante

★ 4

Clean, the Staff is friendly, this Gym isn't as packed as others. The only thing they need is a Total Body Enhancement Machine.

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Connie Zavala

★ 1

Needs to be a time limit on the smith machines smh. These ladys been here for over an hour chatting it up and not working out when I could very much be using the machine effectively!!!!

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Noel Ideva

★ 5

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Chester Gooch

★ 5

I enjoy the atmosphere and the convenience of the club. Also the friendly staff and other members.

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Patricia Walker

★ 1

THEY COMITTED FRAUD AND THEFT. Continued charging our account for months after we came in store and cancelled. They kept no record of the cancellation and refused to refund. We had to file a complaint with the ATTORNEY GENERAL. The general manager Madison and assistant manager Tino are COMPLETELY DISHONEST

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Bruce Thomas

★ 1

They literally steal. Go in to cancel and they continue to charge the account and refuse to refund the money.

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Batman

★ 1

(MY WIFE CANCELLED IN PERSON) They responded saying they need a signature. Tito the assistant manager is dishonest. They make you go in to cancel the membership. My wife drug her pregnant behind into the gym in September to cancel, because they refused to cancel over the phone. She just realized that they were still charging her. That’s an extra $75 they charged her after she canceled. When she called, Tito realized a mistake had been made and canceled, over the phone (but they always say they are unable to cancel over the phone), immediately but said if she wanted a refund she would have to bring in the form from cancellation in the store. He wouldn’t have canceled over the phone unless he realized that a mistake was made but he was unwilling to do the work to fix the mistake and putting it all on my wife to find a piece of paper from 3+ months ago. I would bet money they do it on purpose to get free money from people hoping they won’t want to come in

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I. C.

★ 5

This gym looks really nice after the remodel and the staff here are friendly!

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Mark Tyburski MD

★ 5

Very large and clean. Equipment is better than others

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Affshin Hasankhani

★ 5

Owner/Manager, the cleaner employee / black male/ the Older person that he is working here for the long time. He is doing an excellent job all the time. Please recongze him for the emplpyee of the month. I am checking this club all the time. I thank you and him for Excellent job.

Thank you.

Source: Google

Queen Supreme

★ 1

**UPDATE*** Madison BREACHED MY CONTRACT AND (I have audio recording of both conversations oh and she hung up on me as well) cancelled my membership WITHOUT my signature and after I verbally told her I was not cancelling but going to a different location. (She wanted me to pay $10 late fee but the amounts didnt match upto what was in my app). I also tried to tell her that I have a contract with 10th street butshe has no desire to LISTEN AND RESOLVE. A location I did not feel decisions were made based on my color. She also called the police on me because I returned to gym after calling 10th street location to discover my acct was inactive(due to Madison). I asked for a copy of cancellation form and she refused and also sent police and lied stating I refused to leave. (I spoke with officer as well and she told me to call corporate) I literally said I wanted a copy and I'd leave. I guess the "Black woman being irate to the White woman"playbook was her aim as she has treated me as a hostile before. I kept my composure. I have reached out via email and tried to contact corporate & ABC Billing of this breach of contract & ridiculous charges with no response. Next step is an attorney. They also have been charging me miscellaneous late fees / double charges AND I had 2 active contracts with 2 different locations. WHO OWNS THIS GYM??? YOU NEED TO CONTACT ME ASAP. As most of these locations are franchised. If you have experienced this type of treatment from Madison or the location, please reach out!

The gym is less clean and the hours seem to change every other week. The current staff is friendly. They also at least added hangers in the women's locker rooms as well. The gym is just in bad maintenance, some parts of floor have air bubbles, and equipment needs to be replaced. Only reason I have kept membership because I am able to go to any location (which is unfortunately ALWAYS out of my way) I guess the "urban"areas get the least quality and concern because I've been to other locations in the city and they were like night and day!

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Melvin Loza

★ 5

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Crystal Blascow

★ 1

I called this morning. The person who answered the phone didn’t want to schedule me with trainer over phone. He said I needed to go on app. I assured him that I had spoke to someone and my app is messed up and they told me that I can call to schedule. He said if I can hold on then mumbled something that I could not understand. I’ve been on the phone now for 20 minutes and he hasn’t even checked to inform me how much longer it might be!!!!!

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angelica ornelas-skaggs

★ 5

Convient location although it does seem the rules are not enforced about people posting up on machines and never getting off of them. Besides that issues the pl e is always clean and the time I chose to go not that busy..

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Arneetrice C

★ 1

This has to be by far the worst place to do business with on the planet. I can’t even remember the last time I stepped foot in a planet fitness. Then to make matters worse you keep charging my charge not just one all of them. Then to proceed to tell customers we have to pay a balance before you close the account WHAT CONTRACT did I sign up for. Why aren’t you telling ppl this information. Like hey if you don’t cancel we will still charge like you are on a contract. Then you want us to come to the actual facility we signed up at to cancel which is a hour away. NO! This is bad business I’m sure you’ve had 10000 ppl write to the BBB. So here another one going to them today.

Source: Google

Cheryl Stone

★ 5

Great facility to workout. Plenty of options and can get help if needed.

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Sigmund Roberson

★ 4

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Gilberto Narciso

★ 5

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Groupe Bimazi

★ 5

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Alyssa Clark

★ 2

Easily the worst one to go to in Indianapolis. It’s so hot and muggy because the thermostat is kept at 73. The people here are rude and will insist that you give up your machine so they can use it. Most don’t wipe down the machine after they’re finished using it. Go to any other Planet Fitness and you will have a different experience.

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nador khaled khalil

★ 1

No cleanliness

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Loca Tchi

★ 1

No one ever clean after he uses machines or dumbells.
You should be more severe and strict about cleanliness
We talked about that several times to the workers over there but no one cares

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Jose Perez

★ 5

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Arturo Romano

★ 5

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David Gilliam

★ 2

Well, I have been to hundreds of Planet fitness gyms across the USA and been to Planet fitness gyms in Mexico. I hate to say this but this Planet fitness gym ranks in my top 4 worst & dirty Planet gyms that I have worked out in. It is crazy because they have a lot of new gym equipment and it is very spacious and air conditioned. However, the floors of the entire gym area has paper all over it and the Men locker room was the same and the showers (dirty) and the trash bin overflowing. I saw a male employee literally walked in the men's locker room while I was shaving ,.4 times to the back room and didn't hesitated to clean up the men's locker room or toilet areas. This was at 8:20am this morning. I finished working out at 10:15am and the men locker room was the same and the gym floor. There was only one person putting the weights away and trying to clean up the gym area and it was a Personal Trainer. All the other regular Planet fitness employees were MIA. Yes, this place is lacking cleaning. This falls on the Manager and needs to re-train the employees or rehire new employees and needs to set up micro management techniques on the employees because the current management style is definitely not working at this Planet fitness gym. But, the gym is new and it can be an excellent gym. I hope you heard me...from a former retired Combat Infantry (Ranger) Officer. I didn't want to post pictures because the previous pictures that you see on these reviews are really accurate. No more outside Men's bathroom on August 20th. I really wanted to speak to the Manager but it seems to be me...with all these negative reviews...it has fallen on deaf ears and nothing has been done about it. It is a shame.

Source: Google

Derek Caron

★ 1

UPDATE: Child shot in robery attempt out front. 8/19. This confirms my below review. Owner gives gym an 8 out of 10. This Planet Fitness has officially won the award for the worst gym I've ever seen in my life. I would encourage anyone to go there and disprove me I won't give any clues but the men's locker room is outside and the interior looks like it needs crime scene cleanup

Source: Google

Munky jay Official

★ 5

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paulnelly Paulnelly

★ 1

This place is the worst of all ,the lady was so rude,her name is Shawn,she was totally rude towards me

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Joshua & Melanie Dickun (Elite Affordable Movers)

★ 3

We all went together to Planet Fitness
...and we all wanted to tan
...and the entire salon was closed...no explanation 😭😭😭😭

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Ruth Ebony

★ 1

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Henry Griffith

★ 2

Probably the worst PF I’ve been in. I understand construction happens, but damn. It’s been going on for months now (just read through the other reviews) and the place is a mess.

I walked in, saw the place, and walked right out. Wont be coming back to this location ever again.

Source: Google

Michael Peterson

★ 5

Working with a personal trainer here (Jefri) who has been a tremendous help in developing a workout routine, encouragment, and accountability. Very positive and support person. There's construction going on right now but the gym still feels accessible and staff are always available and courteous.

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Dylan Pritchett

★ 1

The worst planet fitness I've ever been to, DO NOT COME HERE. Everyone here is brand new and hogs every bit of equipment here not that their is much to begin with.

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Pleasant Oluwole

★ 4

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Kepler Joseph

★ 4

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Ben R

★ 1

No male locker rooms. Construction is going on, no mirrors. Idk about this location, glad I got a black card, will be traveling elsewhere

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michael Baugues

★ 4

One of the better gyms. Night staff extremely kind & helpful. Always feel welcome at this gym.

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Ev Mitch

★ 1

Disgusting place, they're remodeling and have a bathroom trailer for the men's locker room, which would be ok, except ever toilet is full of feces, they won't flush, and they haven't stocked the toilet paper. They lack basic necessities. And when I reported it the person working, she was staring at her phone the whole time and said she'd check it out in a sarcastic tone. And when the locker room is open, it's never clean or stocked with toilet paper. This place is gross...

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jake harris

★ 1

WARNING MEN: No mens showers or lockers!

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Dominique Harden

★ 3

Only giving 3 star because the staff is kind & access to the equipment I like. Outside of this, this location is just ok. It's so dim & depressing in there. Add more lighting, do something to lift the atmosphere, add a sauna.

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Ethan Zook

★ 2

Sorry if you're a man going to this PF, you'll have to get changed and use the restroom in a hot, nasty, stinky trailer outside and no lockers or showers because the mens locker room is the women's locker room while they're remodeling. I understand that women have more important hygiene needs than us but come on, this is just unacceptable

Source: Google

Christopher Keith

★ 1

First time back in a few months. The men's locker room has been changed to the women's locker room while the women's locker room is being remodeled. Instead I was directed to change in a small trailer outside, use Porta potties, and leave my gear in my car?! The black card area is also partially down due to this remodel. I walked out. Will not return until this project is finished and may consider canceling my membership and finding another gym.

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T Glz

★ 5

Perfect place for people who are new to working out.

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Olusegun Balogun

★ 5

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Maydeline “Mgmx” Gomez

★ 1

First day I came here there was a mess outside and inside the gym because the building is under construction, the whole gym stanked and there were men in the womens locker room. I never went back to that jungle again!! Dirty PF, do better!

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Larry Leffler

★ 4

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sly payne

★ 5

My spot. I’m here three times a week

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Afonso Ngiezi

★ 1

The men's locker room has been out of service for many weeks because it is being used for women. The women's locker room is under construction and men are forced to use Porta-potty outside the building, which is also not very clean and the cold temperature outside.
Honestly, I wouldn't advise even my male enemy to enroll in this gym until the construction works are completely over and the two lockers rooms are fully operational.

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Elizabeth Melo

★ 5

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Eleanore Rettew

★ 1

MOLD in water fountains. Dirty and broken machines. I got recharged for another month after cancelling. Take the money, you may need it to pay for some extra help in there.

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AJ Malenky

★ 1

Who closes an entire locker room and forces the men to go use the outdoor porta Johns as changing rooms… in the winter… it’s 23 degrees outside. You’d think they’d have better plans in place for renovations.

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Cindy Jones

★ 5

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Ashley Phifer

★ 5

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Agnieszka Wróblewska

★ 1

I have visited many Planet Fitness in Canada and US and I have never seen anything like this. This place is sooo disgusting !! Nobody cleans here. The people who work here should be fired immediately because from what I see in the reviews, this problem has been going on for a long time. Shame. 😡

Source: Google

james wilson

★ 1

As others have stated, I too travel through out the US. And I go to Planet fitness everywhere I go..And I could not believe how disgusting this place was..I went this past Saturday, and I had to show pictures because words cant explain...

Ive never been to a gym this gross..The showers has wet clothes on the floors, The stall were disgusting. And the floors literally had trash all over.

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Bernardo Campos

★ 3

Solo pase a recoger a una persona para darle raid

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Roberto Obando

★ 3

Un desastre, sucio, muchas máquinas en mal estado casi todo el tiempo.

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Trucker Mom

★ 2

I just wish it was 24hrs but it’s not. Please change the hours it’s very misleading.

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Janvier Nshimyumukiza

★ 4

The gym was clean and not too crowded. However, this PF doesn’t have as enough equipments as the other PFs. Also the black card members services are not as good — for example, there was no working massage chair.

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Kelsey Woods

★ 1

if i could give 0 stars i would. the new girl up front (madison) is in a power trip and she needs a new shirt

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dani 390

★ 5

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Andrea Munoz Montoya

★ 5

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Bailando con chaparrita Garcia

★ 3

Le doy 3 estrellas porque no ay Linpiesa ahí no ay higiene los baños están sucios necesitan tener más Linpiesa mi opinión es esa

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jonathan howard

★ 4

I enjoy the circuit. It's was very effective

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Tawana Rayner

★ 1

They do bad business. They over charge and when you call to get a refund nobody can help. Do yourself a favor and save your money and find a better gym. The equipment be down anyways. I hate to say this but they crossed the line when nobody was able to help. I wouldn’t recommend nobody! They lucky I can’t put no stars or I would

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Talietha Martin

★ 1

Enjoy coming to this particular Gym ,Met a lot of people over the years the staff know you by name , But when it come to hours of operation that’s when it goes downhill at times the gym don’t open on time and those of us that are a schedule would like to come and workout and leave …

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Alexander Harris

★ 1

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Donald Hendrix

★ 5

Great environment. Clean and useful equipment. And the staff were great. Good place.

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Jesus cruz

★ 5

Good

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Marsha Ford

★ 5

Recently joined. Please so far.

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angel briñez

★ 1

Good afternoon. My experience at the headquarters 5206 W 38 St Indianapolis IN 46254 planet fitness, has been unpleasant, on 09/25/2023 at around 4pm I arrived at the gym asking for help from the lady who was in customer service at the reception of the premises , to change my membership and become a black card user. this in order to take my son to the gym as a guest. It was supposed to be a pleasant experience, since it is the first time my son went to a gym, but it was quite the opposite. The lady who was in customer service did not pay attention to us and was also in a bad mood and addressing us with a bad attitude, it took us almost 1 hour to make the change in the membership because the lady in question ignored us (everything is recorded on camera ) When I was finally able to register my son as a guest, the lady was upset because I told her that this was the help I was asking for. I suggested that if she didn't like her job, she could leave it. The lady immediately told me that she wanted me to I left the premises and he refused me because I am a planet fitness customer and pay to use the facility. The lady in question called the police, claiming that Planet Fitness is a private property and she is in charge of that property and she does not want me to be there, just like that, the police showed up at the site and asked me in front of my son and all the people who were in the place, that I must vacate the facility since it is private property. I tried to explain what happened to the police and even though they agreed with me, they couldn't do anything other than ask me to vacate the place "because it is private property" and she is in charge. I told them that I agreed, but that I wanted a refund of my membership since it seems unfair to me that Planet Fitness charges me a monthly fee to use the facility and then they do not allow me entry to the premises, the police spoke with the lady from customer service telling her to talk to her supervisor since I was right, and the lady responds that there is no supervisor, that she is the only one in charge and she doesn't want me to be there. All this was happening under the eyes of my little son who was scared and the rest of the people who occupied the gym. Finally I had to leave there, no one is responsible for the money that Planet Fitness still charges me every month and I can't use the facility, my son is afraid to go back there... otherwise it happened to me at VASA FITNESS GYM, and in L.A. Fitness GYM where they treated me very cordially, with respect and even gave me a tour inside the place to show me all the services they offer.

Source: Google

Defonce Jean Janel

★ 1

I love planet fitness please guys watch out this location l m visiting planet fitness all over the country I have never seen a DIRTY One like this it’s disgusting ,please do something or change the stuff

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kevin morales bracamonte

★ 5

Muchas máquinas, lleno todas las noches

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Brianda Guzman

★ 5

Clean facility and plenty of parking .

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Darren Hubbard

★ 5

Pf is still my go to gym with its new equipment & available space I'm guaranteed a full body workout at my Leisure. I am a Member of Pf gym😁

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John

★ 5

I love the 24 hour 5 days a week Its convenient with my work schedule

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Henry Mathews

★ 4

Nice and clean not too crowded

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Andres Garcia

★ 2

Me gustaría que por favor arreglen los equipos y no esperen mucho tiempo gracias

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Guerrier Guercy

★ 5

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Adrian K

★ 2

Was gonna sign up here but these reviews make my skin crawl and I haven’t even stepped foot inside. Hopefully they clean this place up, doesn’t look too bad, just looks DIRTY and in need of a good cleaning

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Theresa Norve

★ 5

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Yesmer Amador

★ 4

Muy bien 😊😊 hay de todo para obtener un buen entrenamiento

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Jacobo Souffront

★ 5

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Kevin Cummins

★ 2

Average facility overall. The problem I have is with others in the gym leaving a mess all over. Snack wrappers, empty bottles, and don’t put equipment away. I will be trying other locations for the remainder of my trip. This place is gross!

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Kevin Cornell

★ 3

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Rickey McMillan

★ 5

The staff was extremely friendly and the gym was very clean.

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Gabe M

★ 3

The showers need upkeep urinals were broken. Not as nice as other locations I've visited

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rolando baluja

★ 4

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ehpoe _97

★ 3

Bathrooms/ Showers, lockers room need attention. Needed to be clean as daily. Please provide better quality for customers satisfaction, kindly reminder. Thanks

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Drew Carrera

★ 3

Older gym. Very dusty. Bathroom needs attention. The whole gym needs some TLC. A lot of gyms have the newer equipment too.

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Kozuki sukiyaki

★ 5

Nice

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Ladi Ikudayisi

★ 5

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Katia

★ 1

Muy sucio los baños. Parece que no limpian hace meses .las paredes y suelos d ducha negros d churre .los dispensadores de gel sucio y pura cal .son negros y se ven blancos d la cal.y las mamparas pura cal y cochino todo .decepcionante.

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Absolom Connell

★ 4

It's an ok gym

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Chad Nuber

★ 1

Okay, I hate to do this. I'm really sorry to do this, but I've been to Planet Fitness locations all over the country, and this is BY FAR the grossest, nastiest, dirty, I'm surprised I didn't see a roach, I don't even wanna touch anything, moldy, unkept Planet Fitness I've ever witnessed. I wasn't greeted when I walked in. I used the bathroom first. Trash was pouring out of the bin. Lockers were a mess (and also see through, so zero privacy). There was trash all over the bathroom floors. Cleaning supplies were left out in the bathroom too (obviously not being used). Supply closet doors were open and everything was thrown around and laying on the floor. The sinks were filthy and a soap dispenser was broken. The showers were covered in mold and smelled like 3 day old musty pee. The water fountain was moldy and had white residue covering the ENTIRE thing. I didn't feel comfortable touching anything so I had to buy water.
I feel gross.

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Rosalina Rivera

★ 5

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Terence Gay

★ 4

Nice quantity and variety of equipment... some of which, however, are not well maintained.

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Chris Stewart

★ 2

One of the worst showers I've experienced in the franchise. And I travel all over the country. There is no attention be given to the men's locker room...whatsoever. Absolute filth

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Taylor :D

★ 5

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Travis Pindell

★ 5

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Monica Williams

★ 1

Went to PF on 38th st and the condition was horrific never ever will I be returning

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King Cush

★ 5

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Carlos E

★ 5

Visiting here for the weekend. Clean gym. Great equipment. If they opened at 5am, I would def leave xsport.

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Oscar David Rodriguez

★ 5

Amable muy buena hospitalidad todo el lugar limpio y ordenado todo lo que uno espera encontrar

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elieser antonio ortega gonzalez

★ 5

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Shantel Williams

★ 5

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Charmika Harwell

★ 5

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zion ali

★ 5

It great but only 10 dolar and easy for affordable low income

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Melissa AnnMarie honeybeed Davisson

★ 5

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Gary Henderson

★ 3

Overall I'm satisfied with this PF. I know it can get busy and difficult to keep clean. I think the staff does a good job in that regard on the interior. However, the exterior is filthy. The parking lot is NEVER clean and presents a very poor image of your brand. You only get one chance to make a good first impression. Please clean your lot on a regular basis.

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Sophie Moyo’s

★ 5

My favorite place to be

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Johnette Smith

★ 5

I love it

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Addie Robinson

★ 2

The is good for working out, if you can get pass the people mainly hanging out here to get dates because they are just hanging around and not working out much. Women come in barely wearing any clothes and the men so distracted they don't work out. So for a woman coming in the gym it's hard to work out without men starting at you. Also if you try to cancel your membership here, it's next to impossible. When you sign up for the gym, you can sign up online. When you cancel you have to send them a letter. I sent an email in December asking to cancel my membership but instead I was charged twice in December and then two weeks later again. I wrote to them again in January asking them to cancel my account. There seems to be a break down somewhere because I'm not the only one who has had issues cancelling my gym membership.

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Tafseer Khan

★ 5

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George Galkin

★ 5

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Erezia Eloi

★ 2

They were not upfront about fees

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Josue Maltony

★ 5

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Danny Rice

★ 5

Almost anywhere I go,with Black card membership, I have a good gym in a hot shower!

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Pamella Martins

★ 5

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Marie H

★ 1

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Sofia Ruizz

★ 5

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erin hardemon

★ 4

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Maria Herrera

★ 4

Es cómodo agradable pero el lo personal me gustaría uviera más variedad de equipos para entrenar

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Carlos de SOUZA

★ 5

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Danica Canady

★ 5

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C Cahill

★ 3

Exceptional workout equipment, new, powerful yet easy to use. Great northwest Indy location centrally between I-465 and I-65. The staff is polite. The downside to this location is women’s bathroom- lots of dust and filthy toilets. I have been to location many of times and one bothersome thing remains- those nasty toilets.

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Sonia tepas

★ 1

No limpian los baños están muy sucios

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Josi Garcia

★ 3

They don't have any trainer or management. But the receptionist is a nice helpful young man, the place seems clean and compared to other PF units it has a decent size.
If you are thinking of become a member please choose a different unit where you can find a actual help with a trainer and of course a place with a manager.

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Eric Fields

★ 1

Once again, this place isn't open when it's supposed to be. They seriously have some lazy, worthless people at this location. This is the second time this week. Ridiculous!!

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Robert Mays

★ 4

It's a good place to work out

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Noelia F

★ 1

People be careful. I visited November 15 for a fun workout and then sombody broke my car's window and stole my wallet. I ask to move my membership to another gym or get a refund and had no answer.

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Lissandra Dawson

★ 1

No hot water and they won't fix it. I may switch to vasa fitness it's same price and better

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Erika Espinoza

★ 4

La verdad estaba bien hace 2 semanas lo abrian 24 horas quisiera saber cuando sera igual 24 horas gracias

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Wendy Gamez

★ 5

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Willie Smith

★ 3

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Jimmy Bailey

★ 5

Clean, not really crowded, a good variation of machines, you clean each machine after you use it. Staff is knowledgeable.

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Rafiu Adeyeye

★ 5

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Natalia Hawkins

★ 5

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Zach Adam

★ 1

They are awful and the customer service is terrible. I needed assistance with my account and tried talking with the employees, and later the manager,but they couldn’t fix a thing.

The male bathrooms are disgusting and looked like they are cleaned once a week.

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Beli Vasquez

★ 5

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elias cedeño

★ 5

MUCHAS máquinas, bien limpio el lugar, buena atención.

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Nicole Craig

★ 5

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Ronald Greenwood

★ 3

I started at this location. People are friendly. Like the new equipment. Only thing is bathroom always one toilet broke or no toilet paper . Love the hydro and message chairs. Always free space to use equipment when I go.

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James Jordan

★ 5

Good clean gym good staff.

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Adam Thomas

★ 4

Love planet fitness just wish they had 5-6 smith machines because I’m tired of women doing hip-thrust for 30min to an hour long. Other than that it’s clean, not really overly populated…… oh yea need dumbbells that go to to 100-120lbs and more 45lbs plates for smith machines and hammer leg press. Please and thank you!!

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Fabiola De la cruz

★ 5

Good

Source: Google