★ 5

I had a wonderful experience at The Big House. The place was very well managed, clean, and welcoming. I especially want to appreciate the manager for his kindness and excellent management. He made sure everything was smooth and comfortable, and his warm attitude really made a difference. Truly grateful for such great hospitality!

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★ 3

Big House itself is a great gym. I like how it wasn’t too crowded, it was open 24/7, and there was a variety of equipment.

However, I canceled my membership on January 6th. I got an email back saying that my cancellation was confirmed and that my charge for February would be prorated. That did not happen. On February 3rd I was charged the full amount. I emailed management asking them why the amount was not prorated and their response was: “ Thanks for being a member, your membership has been cancelled”. I waited another week and the charge was still there, so I emailed again and no response. It seems like maybe they don’t know how to do this or don’t care because I canceled anyway. While this would have been a gym I might’ve recommended this rubs me the wrong way and I do not intend to recommend it in the future.

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★ 1

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★ 5

Great gym.

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★ 3

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★ 5

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★ 5

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★ 5

I am looking forward to utilizing this well-equipped 24/7 gym. I have a couples membership so that my girlfriend can begin her fitness journey and improve her mental health alongside myself. I received a great tour today. It wasn’t “car salesman” obnoxious or time consuming, but rather, straight and to the point with all pertinent information relayed respectfully. The fact that my key fob allows me 24/7 access is an enormous perk, due to my 12 hour shifts. CLEAN, GREAT CUSTOMER SERVICE, and WELL-EQUIPPED!!

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★ 5

Love this place tbh

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★ 5

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★ 5

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★ 5

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★ 1

If you guys really try to push this "no outside food or drink" junk to push small sales, you're GOING to watch memberships drop and lose out on money overall.

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★ 2

I really liked this gym. It was a great place to lift weights and run. The staff was friendly and helpful, and the place was clean and organized. It does get a bit busy at times, however.

My only complaint is management. I had to eventually cancel my membership, and the experience left a lot to be desired. You need to provide 30 days notice, which is fine. However, my cancellation was... cancelled for some reason. I tried to communicate with management, but I was left footing the bill for 2 extra months. No communication from management. (The staff was better.) I'm still waiting to hear back.

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★ 5

This gym is for Lions not sheep!

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★ 5

Staff is awesome! It is a very clean gym and great atmosphere. You can’t beat that it’s 24 hours. Supps available, trainers, lockers available, showers, posing room, allow chalk, etc!!!! Membership cost is very nice and has multiple options as far as monthly, 3 month, 6 month, etc. Highly recommend Big House Gym!

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★ 5

This Gym Is amazing 10/10 would recommend

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★ 5

Scott runs a clean, safe and high utility gym. Hope he opens another location soon!

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★ 5

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★ 5

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★ 4

Very good Gym I plan to come back..I wish space would allow more squat racks, deadlift and bench presses. Very inexpensive with a very great selection of machines and free weights.

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★ 5

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★ 5

What a Great facility!

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★ 5

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★ 5

BEST GYM IN WEST DES MOINES!!! this place ROCKS! Friendly, knowledgeable, helpful staff. Ton of equipment. Even stuff you wouldn’t typically find at a planet fitness. Which is GREAT!

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★ 3

Solid gym, has most of the equipment a guy or lady would need to lift

I liked the idea of nutrition and meals being possible to buy

Owner was friendly, always like to see the owner because that to me mean he cares about his company

For the average guy this place is solid, for a powerlifter it’s C+ On platform, squat racks weren’t tilted so one leg was in front of the other while unracking bar. Bit crowded equipment wise.

Better than most gyms I’ve been to in West Des Moines so far

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★ 3

If you are looking for a place full of machines to do a routine by your own this is the place. It appears as nobody there was really helping people out! I came at 2:30 on a week day and asked for someone to tell me more about the membership, 28 mins later NOBODY knew where the 1 and only person in charge was! Not for me!

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★ 4

This gym was very clean and very new looking. They had all types of merchandise and supplements for sale in the gym. There was plenty of space and it wasn’t too crowded. The staff was very nice as well. However, the one downfall is that the doors were locked, even during the staff hours. So, without a key card, it would be hard to go inside and get a pass.
August 27, 2022

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★ 5

It's a clean well maintained gym with 24/7 access, what more could you want?

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★ 5

First day and it was everything you would hope to find in a gym, great selection of free weights, machines, cardio equipment and attachments for cables. Great atmosphere. was searching for a great gym out in west des moines area and found it

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★ 5

In Des Moines for work this weekend and needed a place to train. Big House has everything you need and is kept remarkably clean! I’ll be back whenever I’m in town

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★ 5

Very clean gym with adequate training equipment. There's even a posing/private training room that can be rented out for personal uses. The business owner Scott is also very professional & personable which makes the experience even better.

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★ 5

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★ 5

Awsome gym, great weight selection, the people are always welcoming. Great product selection and the workers know their knowledge when ot comes to their products! I recommend this gym whenever I make it to this part of desmoines

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★ 5

Stopped in today for a back session and got to meet the owner Scott. Super nice dude and was very accommodating as he was the only staff present at the time. Love this gym and I love all the banners hanging up inside, especially the Lions Not Sheep, huge fan. Will definitely be coming back as this gym offers a great environment and has badass equipment. Might even make the jump to calling this my home gym. The 45 minute drive would be well worth it.

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★ 5

If I like a place, I usually will wait for a few visits to make sure it wasn’t a one time thing. This place is no fluke. I’ve talked to Scott and he is amazing! I’m not a member and wanted to pay for a day pass. I noticed that the nutrition shop was closed on the door and turned around thinking they wouldn’t be able to take my money. I no more than got a few steps away and Scott chased me down to tell me to come get a workout in.
The facility is incredible. There’s equipment for EVERYONE! I got one of the best workouts I’ve had in a long time and seriously everyone was amazing. I spoke to Scott after my workout and he set me up completely and talked personal training with me (I’m a new PT so I just had some general questions).
Like I said, I’m not a member and I live about 30 miles away. With the drive I’m honestly considering becoming one, but I will FOR SURE be coming in again.
Thanks Scott!

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★ 5

Cleanest gym in town. Everything I need. Love it.

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★ 5

In town for the week and was recommended this gym from a friend! Great environment, extremely clean and great machines all around. Won’t need anything else for your workouts if you hit up this gym! Also great price for week pass, worth every penny!

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★ 5

Good gym, has great equipment, and is very chill

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★ 5

In town for State Wrestling and wanted a place to workout. A friend of ours has sent us here each year. We always have a great experience and appreciate how welcoming Scott the owner is!

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★ 5

I got a gym membership on Wednesday, met Scott the owner. Very nice and personal guy, asked him how bringing my girlfriend would work told me about the day pass. It's been really nice people are nice gyms very clean. I've been to many gyms over the years seen people get up in people's faces but here everyone just keeps to themselves. Staff is absolutely amazing.

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★ 5

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★ 5

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★ 5

Management is nice and is helpful if I ever have a question. Great gym for serious lifters and newcomers alike.

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★ 5

Best gym in the dsm area hands down. Great friendly staff and all the equipment you need to get the job done. Oh not to mention super clean. 🤙

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★ 5

Been going here for 3 years now and the staff has always been super great. Fantastic facilities and therapy options to go with a really well put together gym with even better people there. Could not recommend this place enough if you are looking for a place to get better as all the people around you are looking to do the same!

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★ 1

Called to get some quick info on rates and membership details, and I get hung up, filled by a message saying “ Hi this is Big House Gym, I saw that we just missed your call how can I help?” so I call back, and get hung up on again. I got time to type this review up, but I don’t have time to sit back and wait for someone to get back to me. Could have been a quick 2 minute call, but they can’t answer a phone.

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★ 2

Great gym, amazing equipment collection and good store. Never had any complaints from that standpoint.

Some staff although is disrespectful, unprofessional and seems to not care about customer retention. There are better options out there in the same price range and with friendlier staff.

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★ 1

The cardio equipment is junk especially the treadmills. The rest of the gym is nice and clean.

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★ 5

Really like this gym. I was visiting from out of town and needed a place that could do a weekly membership. So many gyms are appointment-only and class-driven. I get the appeal of some of that, but for me, I just need a decent place with good equipment and I'll handle the rest.

In general, people are there to work out and work out hard.

Decent equipment and love their music choices. Very high energy.

This gym is powerlifting-friendly and has its own area for chalk. It's nice to see a place that not only allows deadlifts, but has a platform and doesn't blink at chalk-use.

Also, I love the mural on one of the main walls painted by a local artist. Very nice work.

If I lived in DM, I would get a membership here.

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★ 5

Big House Gym is a great place to train. They have top notch equipment, a posing room, nutrition store and great staff. Highly recommended!

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★ 5

Been a lifting and powerlifting for over 40 years. Seen many gyms, this gym has it all in a smaller package. Very knowledgeable employees and owner. Great equipment and great variety. Good mix of clientele from the occasional exerciser to the serious bodybuilder. Also has a fantastic supplement store. Clean environment and well maintained equipment.

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★ 5

Positive, supportive staff. Great environment for working out. Diverse collection of equipment. Open 24 hours.

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★ 5

Great atmosphere, equipment and staff here!!

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★ 5

Great gym! Open 24/7

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★ 1

So im from out of town and i called and talked to Jason i asked if they were doing day passes and he said yes and also informed me that it was during staff hours and asked when i could be there so i said 30 mins he said cool. My hotel is 13 mins away so our phone call took place at 718 i pull up at 745 i walk up to the door its locked i get it so i make a second phone call and the guy behind the desk flipping his hair looks at the phone and doesn't answer... to me being a bodybuilder and my job having me on the road 25 days out of the month i look forward to getting into decent gym after im done with work so this was unprofessional on so many levels when he could of just told me no over the phone and not have me show up and be ignored outside the door its embarrassing

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★ 5

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★ 5

I absolutely feel at home here. The staff is friendly, they know who you are. The atmosphere is great.

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★ 4

Great vibe ,, lots of energy, great people

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★ 5

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★ 5

Everything you want in a gym! A great variety of equipment, very friendly staff, clean bathrooms with lockers and a supplement line! Thanks for making me feel so welcome during my short stay in Des Moines.

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★ 5

Such an awesome gym! As a former collegiate and professional athlete, the gym had everything I needed from equipment to nutrition. The owner and staff are extremely friendly and knowledgeable to help people of any skill level. My favorite part of Big House was having competitive body builders lifting next to first time lifters. It creates a welcoming environment that I'd recommend to anyone!

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★ 5

Small gym by design. Owner and staff care and it shows

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★ 5

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★ 5

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★ 5

Only been here twice on day passes....and its prbly the best gym around! Staff is super friendly and members alike and it has a belt squat machine so thats a big plus for me! Lol... definitely gonna be joining up now!! 😁

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★ 5

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★ 5

Visited the West Des Moines area this weekend and was able to get a workout in at the Big House Gym. Incredibly clean, all the machines, free weights, and cardio equipment you need. Very friendly people. Highly recommend the Big House Gym to everyone!

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★ 5

Lifted here today for the first time. I'm from out of state and looking to use a gym while in town. Called a bunch of gyms and was told that they won't allow day passes with the 'Rona hysteria. Called 'The Big House' and the guy on the phone was great. Told me to come on in. Upon arriving the Viking working the desk was the nicest guy, got me all set up and I was lifting immediately. Love this place. Love the theme. Loved the American flags. Love the mix of of legit weightlifters and folks on the road to becoming better. You also can't beat the price. I'll definitely be coming back whenever I'm here- even bought a multi-day pass after my first experience. A+

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Cleanest gym in town. Never overcrowded

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★ 5

Best value! Clean gym! Meets my physical fitness needs without extra expense of paying for things I don't use like the one across the lot.

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★ 5

Very clean and welcoming vibe! The perfect amount of equipment.

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★ 5

Was not what I was expecting at all, had an absolutely amazing vibe and atmosphere and was small and homely. Great costumer service as well!

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★ 5

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★ 5

Love this place! I toured a lot of gyms when I first moved to the area but nothing felt like home quite like Big House. They have any equipment you would need and it's not too crowded. Everything is clean and the owner Scott is very knowledgeable, always willing to help

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★ 5

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★ 5

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★ 5

This is a great gym with an exclusive feel. The setting is modern with clean equipment ti accommodate all if your lifting and fitness needs.

Scott J is an outstanding ambassador of this gym. If you have any questions about fitness or health questions, find ask for Scotty J.

I have agreat experience at this gym.

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★ 5

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★ 5

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★ 5

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★ 5

Passing through town on business and found this fantastic gym. Place was very clean, had everything I needed with friendly staff. I will definitely come back on my next trip to Des Moines

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★ 5

open 24 hr, good location

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★ 2

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★ 5

Great environment with an awesome coach and manager who leads by example. I thoroughly enjoy working out here.

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★ 5

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★ 5

Great gym, relaxed atmosphere and any general equipment you'd need.

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★ 4

It's a gym you can access 24/7. No frills, just work

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★ 4

Good 24/7 gym with quite a bit of equipment.

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★ 5

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