★ 1

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★ 5

Staff is friendly and knowledgeable

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★ 1

It’s so bad I wish I could give you a 0 but that’s not possible so I give you a 1. Club Pilates is a scam. I called them trying to cancel my membership, just because my none of the class times for beginner classes were doable with my new job. I didn’t get an answer so I left a message and they wouldn’t return my calls until after I was charged again which per their policies I knew I’d be charged one more time. Although because they didn’t call me back until after I was charged they said “oh well you’re gonna be charged for another month because it’s a 30 day cancellation policy”. Not only did they purposefully ignore my calls in order to charge me again but I also paid for a private lesson 4 months ago and despite contacting them about it 5 times they never scheduled it.

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★ 5

Amy is a great instructor, easy to follow and so positive!

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★ 5

Holly is always so positive in her classes. I enjoy her workouts so much. She’s very descriptive and so encouraging! She has great soundtracks and always a variety of workouts. Starts my days off in such a positive way.

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★ 5

Stretching is great with Holly!

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★ 5

A good workout!

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★ 5

Holly is such an inspiration! She encourages our journey to strength with creative movement, and great music to go with.

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★ 5

Holly is the best! So motivating and positive!

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★ 5

Excellent experience. My home studio is in San Antonio so I wasn’t sure what to expect but I found the Ankeny studio to be welcoming, efficient, excellent obviously well trained instructors who led us through a phenomenal class. Will not hesitate to come again when I am in town.

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★ 5

Theresa always crushes it for cardio sculpt. Her classes are 🔥🔥🔥🔥

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★ 5

Pilates is great with each of the instructors! I just finished a class with Erin and appreciated her careful and clear instructions, move by move. She is easy to follow! As always, when class is finished, I feel relaxed, refreshed and energized, and, eager for my next Club Pilates class!

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★ 5

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★ 5

Love Jaq’s classes. I don’t think I’ve had the same class two times in a row. She’s always changing things up. She throws out little reminders to us right when I need it. She’s an awesome instructor!! One of my favorites!

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★ 5

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★ 5

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★ 5

Back to class after a lengthy break and it was so needed! Aubrey did a great job!

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★ 5

Club Pilates has been a life savor for me. Over 2 yrs I have gotten healthier and stronger than I ever have. Only Holly’s classes can get me out of bed at 6 am when it’s below zero. Always something different and I am never bored. I always feel 100 percent better emotionally and physically after class. It’s the first time in my life that if I don’t go—I miss it and can’t wait to get back at it.

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★ 5

I love club Pilates instructors and classes. Holly makes classes fun even early morning. Holly is very knowledgeable. Holly is positive and really care for her clients. She keeps me motivated even after traveling with very little sleep. Best thing I do for myself all day.

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★ 5

My intro class with Jaq was great. I had some health concerns and previous gym trauma but all of the Club Pilates team put me at ease. The class was fantastic and Jaq offered modification option which ended up mostly not being needed. I felt like I was already hanging out with friends. It was wonderful!

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★ 5

Jaq has consistently challenging work out with nice variety. Easy to follow.

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★ 5

I rented club Pilates in Ankeny to share how wonderful Pilates is with my friends and family. It was amazing. Everyone thought I was crazy thinking they would have fun at a “workout” party, but they just keep telling me what a great time they had! I am so thankful that Holly agreed to be our instructor for our fun outing! She worked us hard and introduced so many amazing moves to all of us! She is my favorite instructor and definitely did NOT disappoint at my party! Thank you for the great day you provided to us!

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★ 5

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★ 5

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★ 5

Very nice class. Really enjoyed the instructor.

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★ 5

I loved the arm and back work!

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★ 5

I’ve been coming to Club Pilates in Ankeny for the last two months now and I can already feel a big difference! The staff is absolutely wonderful and super attentive and accommodating! Jaq is by far my favorite instructor, she has such a calm soul and is extremely detailed while walking you through every step! Would recommend Club Pilates to anyone trying to get into Pilates!

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★ 5

Holly is such a bright light in the mornings! While I’m a seasoned athlete with experience in diverse workouts, Pilates was new to me. Over the past year, I’ve grown more comfortable and confident in trying new things in class—all thanks to Holly! That’s saying something, considering she’s always spicing up the classes. She has a way of making everyone feel comfortable, no matter their experience level. I’d highly recommend her and Club Pilates to anyone in the area!!

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★ 5

Love my Pilates classes especially when Holly turns it up and kicks my butt!!!

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★ 5

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★ 5

So enjoy Amy’s class!!!!

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★ 5

With a new job contract I’m back to evening classes and absolutely love Aubrey’s Cardio Sculpt class! She’s energetic, gives an amazing workout and makes it fun!

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★ 5

I really like it thank for everything

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★ 5

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★ 5

Holly is an exceptional instructor. Fun, challenging and positive.

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★ 5

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★ 5

Aubrey did a great job during the introductory class! I had never done reformer Pilates but she made it easy to follow and fun! Highly recommend!

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★ 5

Selena does a wonderful job attending to the requests and needs of those in the class. She teaches quietly and helps to center/calm so that you can tune into your body’s needs. She is very knowledgeable and personable. I love attending her classes!
Holly is such a supportive and uplifting instructor. She helps with accommodations when needed and encourages to push to next level. She works to learn names and make everyone feel welcome. I leave her classes energized!
Amy is so calming and kind! She does a great job reading the room for needs. Her prior training is a big asset for the club and its members. She always greets you with a smile!
Returned to Ankeny location for a visit after being gone for a few months. Holly welcomed me with a big smile and a hug. Front desk greeted me back as well. It felt like coming home! Holly led a great center and balance class as always.
Amy taught class this eve. She was helpful with adjustments for attendees. Brought a snack to share with the group and shared words of encouragement at the end of the session.

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★ 5

Jaq is an awesome instructor! She is detailed when explaining new or tricky moves. She pushes classes, but gives options so movements can individually be adjusted if needed. Jaq has a true love for Pilates and it definitely comes thru in her dedication to each class and student. She is one of my favorite instructors and I always look forward to her classes! Would highly recommend Pilates & Jaq!

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★ 5

Love it!

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★ 5

Amy is really good & has a fun personality

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★ 5

Jaq is a great instructor who makes your workout challenging and rewarding!

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★ 5

I like Aubrey’s style. She give options for more challenging moves and but doesn’t bark at you if you choose not to do them today.

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★ 5

Love the ability to try new exercises while not being concerned over injuring myself.

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★ 5

First time visiting Ankenys Club pilates & it was a super positive experience! The girl who made my appointment was super friendly, & the teacher was amazing at explaining the how to use the equipment & breaking down their workouts in effective and easy to follow ways for my first time! Would %100 recommend this place to others👌

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★ 5

Aubrey is absolutely one of my favorite instructors. She has such great energy and is kindly helping us all understand and rolls smoothly through the flow. I’m so excited she has started at CP. Love her!!!

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★ 5

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★ 5

Aubrey is in the internship program for Pilates instructing but HOLY COW!! Absolutely phenomenal. She has such fun/challenging routines and is very mindful of the people in her class. Positive and glowing smiles from her bring out the good vibes in everyone! I will definitely be on the lookout for her name on the instructor/class list. Club Pilates always gives me a good workout and a happy heart.

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★ 5

Noelle is amazing. Killer classes.

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★ 5

Holly’s classes are always so motivating and fun! It’s a great way to start the morning.

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★ 5

Jaq was amazing! Love her classes

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★ 5

Great class, Amy! Love the pace, music and the extra attention!

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★ 5

Jaq is A great instructor, very detailed with all the movements. Offers lots of instruction and help with positioning. Love Pilates been taking her class for almost 2 years.

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★ 5

Jaq always makes class challenging and fun.

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★ 5

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★ 5

After being in a few of Jenn's classes, I've come to really enjoy her teaching. Jenn uses a variety of equipment during a class, and is very positive with comments and compliments.

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★ 1

Awful customer service, rude staff. They were not willing to fix an issue that occurred on their end, but also did not want to refund what was already paid for.

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★ 2

Difficult to communicate with and continued to charge $ after canceling account. Also was incorrectly charged for mistakenly not being marked present by instructor. Beyond these management challenges, it is a great, relaxing studio with the majority of instructors being friendly.

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★ 5

Class with Holly is always a great class. Makes you feel good about yourself.

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★ 5

Good workout on butt, arms, and core!

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★ 5

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★ 5

I love Club Pilates! I’ve been going for almost a year and a half and love all instructors.

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★ 5

Every class is different and I love that. From the instructors I've had that have been there longer (Jac and Holly) to the newer ones like Jenn and Aubrey they all do a great job

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★ 5

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★ 5

Very relaxing, but also intense with the roller. Loved it!
Club Pilates makes my week.
Excellent classes! Jaq is great!
Jaq is always a “5”. Thanks for the great workout

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★ 5

Holly is an amazing Pilates Instructor!!
So knowledgeable and makes it easy to follow during her classes!

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★ 5

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★ 5

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★ 5

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★ 5

Jaq is always great and through

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★ 5

Club Pilates is a new experience for me. Everyone has been super friendly and helpful making the whole experience getting started enjoyable. Jolene has helped me feel comfortable and welcome these first classes, I can see it's going to be a fun place.

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★ 5

I really liked Jolene’s class today, she mixed it up did some new things.

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★ 5

Shout out to Instructor Holly! Her classes are always jammed packed with creativity and fun fun fun!

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★ 5

Sono italiana vengo da Roma in vacanza ad Ankeny , per tenermi in forma ho trovato Club Pilates che dire un esperienza molto positiva

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★ 5

My instructor made a point to greet everyone, find out about their experience levels with Pilates and most importantly to me, she helped me make adjustments and accommodations for my arthritic and bionic knees. She gave excellent corrective feedback, as we were working to help us, remain safe and get the best workout possible

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★ 5

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★ 5

I have been doing pilates for 2 month already and I love it. The place is very nice and clean. Teachers and receptionists are great and very supportive!

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★ 5

It was good. She really made you work

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★ 5

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★ 5

I love being a member at Club Pilates. Shoutout to Amy, who is an amazing instructor! Her classes are a great mix of what I would consider traditional Pilates and strength training. I always get a good workout in her class. Plus she is so motivating during the class and helps with any modifications you might need. And I love how she and Holly always end with positive affirmations. It’s such a great way to end a class (shoutout to Holly, too-she’s wonderful as well!).

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★ 5

I always love Holly’s classes!

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★ 5

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★ 5

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★ 5

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★ 5

The intro class was very informative and honestly it didn’t feel like a workout. Now that I’m home I can feel it in my muscles but I feel great.

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★ 5

Jaq is great! She pushes us to become stronger and I always leave class feeling accomplished.

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★ 5

Love Jaq’s classes!

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★ 5

Holly is such a great instructor at Club Pilates in Ankeny. She is fun and motivational. I leave each class feeling refreshed and ready to take on a new day.

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★ 5

Holly’s class is always challenging, but she makes it fun!

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★ 5

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★ 5

Holly is one of my favorite instructors.

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★ 1

I arrived 3 mins late to class and they wouldn’t let me in to do class. I have 2 young kids and was having a morning..
meltdown trying to get them to the babysitter. Thank you for making my morning that much worse!!

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★ 5

Holly is the best!!

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★ 4

Decent classes and instructors, can be difficult to get in at times. Manager is wonderful to work with though and quick to resolve any issues.

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★ 5

Jaq was AMAZING!! Her calm spirit made me feel so comforted for my intro class!! She explained everything kindly and seems to be a tru Pilates Pro!! I look forward to being educated further in future classes with her!!

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★ 5

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★ 5

Jolene was so great during our intro class! She made it clear to understand and fun!

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★ 4

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★ 5

Great class today with Jac

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★ 5

Love Jaq. She has her classes thought out and well planned!!

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★ 5

I do feel more confident with my body!

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★ 5

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★ 5

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★ 5

The best workout experience!
It's become my daily addiction and is more like hanging out with friends (while getting a great workout).
Incredible instructors (shout out to Holly and her daily inspirations and Jaq for workouts push my endurance).

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★ 5

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★ 5

I've been going 3-5 days a week since the studio first opened and I'm still learning, growing in my practice and being challenged everyday! My favorite instructor is Holly, and I love that she ends every class with positive words and encouragement.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Nice people & a powerful & effective demo of the Pilates action. I'm joining!

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★ 5

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★ 5

I am thrilled to share my wonderful experience at Club Pilates! From the moment I walked through the doors, I was greeted with warmth and enthusiasm by the friendly staff. The atmosphere is inviting, and the studio is always impeccably clean, creating the perfect environment for a fantastic workout session.

The instructors at Club Pilates are not only highly skilled and knowledgeable but also incredibly supportive and motivating. They take the time to understand each individual's fitness level and goals, providing personalized guidance that ensures a challenging yet enjoyable workout every time. Their expertise and passion for Pilates truly shine through, making every class a rewarding experience.

The variety of classes offered at Club Pilates is impressive, catering to beginners and advanced practitioners alike. Whether you're looking to improve your strength, flexibility, or overall well-being, there's a class tailored just for you. The class sizes are perfect, allowing for individual attention while fostering a sense of community among participants.

What sets Club Pilates apart is their emphasis on proper form and technique. The instructors are dedicated to ensuring that everyone performs exercises safely and effectively, maximizing the benefits of each session. I have noticed a significant improvement in my strength, posture, and overall fitness since joining Club Pilates, and I owe it all to their expert guidance and support.

Additionally, the studio is equipped with top-notch Pilates equipment, providing a seamless and comfortable workout experience. The cleanliness and organization of the studio are consistently maintained, reflecting the club's commitment to providing a hygienic and pleasant environment for members.

I can't speak highly enough about Club Pilates – it has truly become my fitness sanctuary. If you're looking for a place that combines expert instruction, a welcoming atmosphere, and effective workouts, look no further than Club Pilates. Joining this club has been one of the best decisions I've made for my health and well-being. I highly recommend Club Pilates to anyone seeking a transformative fitness journey. Thank you, Club Pilates, for helping me achieve my fitness goals and making each workout session enjoyable and fulfilling!

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★ 5

Holly is THE BEST!! Not only does she make the workout challenging, but she’s so much fun and uplifting, mind and body!

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★ 5

Paige did a great job-!!

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★ 5

I’m so glad I tried the free class. In the past I tried mat pilates and wasn’t a huge fan. Having access to a reformer for every class, plus all the other tools, has ensured I’ve never had the same class twice, even after going 4-5 days a week for over a year.

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★ 5

Jac’s classes are great and always challenge me physically. She offers options to fit your physical needs and abilities.

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★ 5

I’ve been a member of Club Pilates over a year and found positive results in core strength, flexibility and balance. CP has great instructors who make you wanting to come back. One such instructor is Holly, who’s upbeat and welcoming, and as a class member you learn quickly she is very knowledgeable and has had lots of Pilates teaching experience. Holly makes classes fun and challenging and her workouts are varied - no two classes are identical.

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★ 5

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★ 5

Very fun an engaging classes! Love the staff!!!

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★ 5

Great workout! Thanks Nicole!

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★ 5

My first Restore class in a while. Holly’s class was just what I needed for a good reset!

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★ 5

Very informative first class! Holly taught the basics and made instructions easy to understand for a beginner!

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★ 5

Holly is so knowledgeable. She offers several alternative movements making class accessible to everyone. She makes each class new and fun.

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★ 5

Shout out to Suzet! Her class kept my body guessing and loved unique moves

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★ 5

Holly does a wonderful job of varying our classes and workouts to make it effective and fun. She also has a gift of ending each class with a motivational quote which makes you feel inspired for the rest of the day. 😊

We all have become very close and supportive of each other!! Here is our recent lunch at JJ’s in Ankeny!

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★ 5

I really appreciated the beginner class that they offer. It helps you get a better understanding of what a Pilates workout is. The staff were all so kind, welcoming, and understanding.
Amy, the instructor, made the movements easy to follow and understand. I felt very safe working out there.

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★ 5

I really enjoy my classes and love positive messages for self reflection at the end . Also really appreciate how helpful the instructor are.

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★ 5

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★ 5

Happy people and the class was fun!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Theresa is the best. Very knowledgeable and gives a great challenge in class!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Holly was so friendly and helpful.

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★ 5

I wanted to try Club Pilates for a long time and finally tried a class last fall. I was hooked almost instantly and am now at 75 classes taken. I can’t wait to sign the 100 board at the Ankeny location where I take classes. Jolene was the first instructor that I had and I have continued to look forward to her classes. She is positive and fun and I always end up so glad that I went. Try Club Pilates you won’t regret it!

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★ 5

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★ 5

Jolene is such an amazing teacher!

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★ 5

Paige was wonderful. I now know how to knit my ribs.

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★ 5

I am obsessed with Club Pilates! I love the variety in the class options as well as the available of classes throughout the day! Holly is an absolute GEM! Take one of her classes and you’ll be hooked!

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★ 5

This is a great studio! I joined because I was looking for something I could do with a bad back. Pilates still challenges me but I don’t feel the wear and tear on my body!

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★ 5

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★ 5

Always an amazing class with Holly. She educates while encourages.

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★ 4

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★ 5

Club Pilates Ankeny (Kaylee) was so great to work with to set up our family/friend private class. None of us had used a reformer machine and it was so awesome. Kaylee and Holly were absolutely amazing and gave the best instruction and customer service ever. Will definitely be going back. Thanks ladies for a great experience.

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★ 5

A fantastic class with Kaylee and Holly. Would go again!!

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★ 5

Kaylee and Holly were awesome, loved the class!!

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★ 5

Kaylee and Holly were awesome and we loved their class!

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★ 5

Kaylee and Holly were fantastic!! Super fun and so helpful!!

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★ 5

Pilates has been a great addition to my life for both physical and mental strength and wellbeing. Then you add in Holly as an instructor and you want to go every day! She teaches so all levels of abilities can understand and feel comfortable. And best of all she brings a positive attitude and delightful humor every single time. Instructor like Holly are what have kept me as a member for over a year.

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★ 5

Love Club Pilates! Great classes and teachers! Always friendly and willing to help guide us to ensure we are doing the correct position! Thank you!

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★ 5

Love love love! Always happy to go to CP! Classes with Holly, Selena, Jolene, Noelle, Jaq, Theresa, Chong, and Emily are a great time!

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★ 5

Holly is the best! Love her positive attitude and her ability to push me to challenge myself 😊

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★ 5

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★ 4

I had a complimentary Pilates session last Saturday, 9/16, at Club Pilates in Ankeny. The class was interesting. In the end, I don’t think I’ll continue pursuing this for a few reasons: 1) it’s too far away from where I live. And given that there are specific days and times that the club is open , I’ll have issues with that. 2) laying down only when working out is not good for me all the time. I have had vertigo in my past and I’m concerned I’ll feel dizzy a lot ; and 3) my health club ( lifetime ) already has a Pilates studio. I’ll check out if I can buy some sessions there after learning more about Pilates at this location.

The instructor was great. The club is very nice, clean and spacious. I wish them the best of luck. I had a great experience , so please check it out if interested.

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★ 5

The workout is such a good vibe, it is low impact and perfect for post partum mom’s. Everyone is so kind, friendly and helpful. The atmosphere is not intimidating at all. Great clean space !

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★ 5

I recently started going to Club Pilates and absolutely love it! I look forward to going and don’t want to miss because I always leave feeling stronger, relaxed, and more mindful. It’s just the workout I need.

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★ 5

I am about 1 year post-partum and Pilates has been amazing for my recovery, both physically and mentally. It is low-impact, but you can tell you’re getting a good workout. I am so glad I started my membership here!

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★ 5

Been a member for a year. Love the variety, my increase in strength and mobility and the staff! It is a positive, welcoming environment for all ages.

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★ 5

I joined the Ankeny Club Pilates when it opened and have been enjoying it ever since! I appreciate the variety of classes and times they offer. All of it is easy to keep track of on the app. It is exercise that I look forward to doing... Gayle

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★ 5

Kind people, clean atmosphere, with 0 chance of embarrassment. Very welcoming environment!

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★ 3

The Ankeny staff is kind, and the facility is clean. I enjoyed the classes also. The backend bookkeeping and accounting are NOT on top of their game. I canceled my membership due to a busy travel schedule. They demand a 30-day cancelation notice. I understood and agreed to that and allowed them to take the extra monthly fee of $179 out of my account. The 30-day period came and went, yet they continued to dip into my account by taking another $179.00. I contacted them for a 3rd time. They finally sent me a written cancelation notice. Only one month prior, they had said a verbal notice was acceptable. I have text messages to Emily stating she would cancel my account the month earlier, yet, I still did not receive confirmation of the cancelation. I again thought maybe they were busy; it may be an oversight. I made another physical trip to their Ankeny studio and walked into the studio, I emailed, and I texted. I have finally had to cancel my credit card. Are they still able to send back the unauthorized money they took? Yes, but they have not done this. I wrote an email to their Jordon Creek email address also to get someone to respond. BUYER BEWARE. Next stop, the Better Business Bureau. To date, they have removed $358.00 from my account after I canceled.
Update: After this 1 star review they did refund $179.00. Therefore I will upgrade this to 3 stars.

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★ 1

Would not recommend this place as the Ankeny location locks the doors if you are even 1 minute late and will not let you into classes you registered and paid for even when they know who you are. And they provide no refunds for it even though it can occur due to traffic or other circumstances. Really bad corporate policy.

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★ 5

I've only been going a short time but have really enjoyed the classes and am feeling changes in my body already. I'm such a fan 💕

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★ 5

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★ 5

Love it! Great intense workouts.

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★ 5

If you're looking for a great Pilates studio, I highly recommend Club Pilates! I fractured my back a few years ago and haven't been able to do any high impact workout since. I found Club Pilates & never looked back! Club Pilates has made my core SO much stronger & has significantly helped reduce my back pain.

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★ 5

I absolutely love Club Pilates. You get a really good workout with an awesome variety and every instructor approaches things slightly different so it's nice to experience a lot of different instructors. That's the only negative thing I can say is there so many people now at the club Pilates in Ankeny you end up on a waitlist some mornings than can't get into a class that you want.

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★ 5

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★ 5

I like how the instructors give you alternative suggestions if you need a challenge with the exercise or need to modify if the exercise doesn't feel right your body. No shaming 🙂

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★ 5

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★ 5

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★ 5

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★ 5

On a whim I enrolled in a free intro class and with a push from my friend actually showed up for it --even though I had no intentions of enrolling in a membership (it's a 20 min. drive both ways and not going to lie pretty pricey!) However, I LOVED it and signed up immediately afterwards, committed to do lots of classes to make the monthly fee worthwhile.
Now, one month later, I book as many classes as I can fit around my 8-5 workday. It can be a challenge to get into classes because of the limited number of reformers, the hours of operations and the amount of members trying to get in. They offer levels of classes so you can begin and progress with a group of people at similar skill/strength/experience, but sometimes that means the level I'm in isn't available when I am. Luckily, I can book classes at the Ankeny or WDM location, so I usually find enough availability to meet my weekly goals. But I'm hoping they may expand their hours and rumor is another studio will be opening in/near downtown Des Moines this year which would be an easier location for me.
I immediately fell in love with pilates in that Intro class. It feels like a combination of yoga, ballet/Barre, and body strength workouts. I am still level 1.0 and take the flow or center & balance courses, which are gentle slow movements focused on breath, form, and control of the muscles. The apparatus and props take this all to another level beyond the pilates I used to try in average gym classes. Not to mention the instructors at this studio are all incredibly welcoming and supportive! They all seem like genuinely happy people who can make a joke and not be toxically positive or intensely demanding of perfection. I am midsized, and mid 30's but I feel perfectly comfortable and not scrutinized by anyone, it's a great mix of ages, bodies, genders.
I can tell physically my body is stronger, and after 15 classes I could visibly see a difference too. I am so glad I tried the intro. class and bit the bullet to get an unlimited membership. This is the most positive and committed fitness experience, I've ever had.

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★ 5

I love Club Pilates so much! All of the instructors are so friendly, knowledgeable and professional. I’m so happy that I chose to invest in myself with Club Pilates. It is my happy place.

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★ 5

Wow! I had the absolute best workout of my life here. The staff were amazing and incredibly nice and genuinely cared about my well-being and fitness goals! If I could give them 1000 stars I would in a heartbeat. I would absolutely recommend Club Pilates to anyone who’s contemplating signing up!

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★ 5

Fantastic workout!

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★ 5

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★ 5

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★ 5

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★ 5

Great workout and excellent instructors and staff!

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★ 1

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★ 1

Horrible service.

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★ 1

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★ 5

If you're considering trying pilates, just do it. I was hesitant but the saying "it's for every BODY" is so true. Amazing classes and instructors. Well-run, professional and friendly and clean. Each class is slightly different in the best possible way -- you feel like you're learning and getting stronger, but also never getting bored.

Source: Google

★ 3

The classes are nice and the instructor was very knowledgeable. The class was great and the equipment is nice. I felt a burn in the legs, while also getting a nice stretch. There is a TRX strap, barre bar and lots of neat springs and such to get a unique workout.
Bring socks! You are required to wear socks and they made me buy their $20 socks when I arrived barefoot! It would’ve been nice to know ahead of time.

The ankeny manager was professional and friendly, but I have not had good customer service with the GM. I bought 8 classes, but they expired in a month. Despite getting I’ll, they wouldn’t let me extend it so I lost several classes. $127 for 8 classes that expire in 30 days just isn’t right. Some people work, travel, get sick, etc. My service was so bad that I’m cancelling my membership. Overall, this place has potential but I’m disappointed in the lack of customer accommodation and understanding.

Source: Google