★ 1

Who charges $195 to cancel a membership

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★ 1

There are only three benches in this gym, and they all shake to an insane degree. On the lat pulldown station the smaller weights you can add get stuck to the glides, so you can only adjust in 20 lb increments.

Also, because there's never an employee around, there's no one that you can tell these issues to + many people don't clean up after themselves.

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★ 4

Downtown facility is convenient, generally clean, and equipment is rarely tied up.

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★ 5

Great swimming pool and aqua aerobics. Love the women's only exercise room. Great hours

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★ 5

I love that there is a women's only section and the hydo beds are awesome!

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★ 5

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★ 4

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★ 5

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★ 5

Very convenient location. New amenities as well!

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★ 3

Really underwhelming facility for the price, better off at custom fitness or top shape for the money

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★ 5

The MAC downtown CR is 24/7 access and never too busy! Lots of good equipment, always being updated or adding new.

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★ 5

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★ 5

Plenty of equipment, clean, and they have a very nice dry sauna.

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★ 5

Nice facilities

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★ 5

Love the MAC.!

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★ 1

I had a membership with them about 3-4 months before covid, I tried to cancel because they didn't allow anybody to use their membership but still charged for it. By the time i went to cancel finally it was cheeper to just let it finish and I made it clear I did not want it to renew.

THEY RENEWED ME ANYWAYS AGAINST MY WISHES AND WITHOUT AUTHORIZATION.

When I called they wanted me to once again pay cancelation fees so I told them to push daisies as I hadn't even lived in the state for 3 months and continued to pay them to finish my year. They have since put it on my credit report without my social somwhow and I haven't paid on principal because it was an unauthorized charge. I got it removed through credit karma but now it's stopping me from buying a house, I have to pay it. Absolutely rediculous to me. These people got 9 months of membership absolutely free of charge because I couldn't even use the gym and now they're going to have to get another $900 from me so I can buy a house. Absolutely horrible business practice in my opinion. It should not be legal to drop something on someone's credit because they no longer want to use your gym and especially when you're automatically renewing whether the person lives in the state, uses the gym, or has told two different customer service reps that they don't want to continue after the end of the current obligations. First and last gym membership I will ever sign up for if this is how gyms work. Idk how these scam artists have as good reviews as they do.

Source: Google

★ 1

Don’t ever sign a contract with this gym. Their equipment and venue is NOT impressive for the costs. When you try to end your membership in person, they direct you to their website where they provide no confirmation of cancellation. As a married couple, they require both parties to cancel separately without a heads up or customer service call. Ending up paying for two extra months plus large cancellation fees because of a lack of communication on their end.

Poor communicators, poor venue, and money hungry business.

*when talking directly to staff over the phone on 5/24/24, they provided no resolution for their miscommunications and laughed at the issue. Thank you for the copy & paste response though, M.A.C. owner!

Source: Google

★ 2

The pool water temperature is cold. So is the room air. They say the air is 90. Not even close.

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★ 5

Great location, decent equipment. Parking can be a challenge. And now there’s a dry sauna coming! Sweet.

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★ 5

I started going to this location this week. Clean and peaceful place to workout. I thought parking would be a problem but so far I have had good luck. This will be my second home for sure.

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★ 1

Won't answer the phone

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★ 5

Love the convenient location, can even access via the Skywalk. I'm glad I joined up!!

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★ 4

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★ 1

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★ 3

It was an okay gym. The sitting hamstring machine is very awkward because of the design. No other hamstring machine to switch to. Overall, a very small selection of gym equipment. For the same price you can get a membership at a fully equipped gym elsewhere.

When considering the price for membership, you have to consider the additional price of parking, which makes it even more expensive (it definitely adds up each day for the month). So now your $40-$60/month membership becomes $55-$80/month, depending on how often you attend. The only way around this is to park outside of the downtown area which is fine during the warmer months.

Source: Google

★ 5

It a nice place to go to if u want to work out

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★ 5

Just rejoined the MAC and IGYM locations, The Tiffin iGYM is excellent, space, great equipment and several options. Impressed!!!

I also use the MAC downtown Cedar Rapids, this is very close to my work and somedays depending on schedule I love to use this location as well. Very nice and several options to use to get a nice workout in.

Thank you

Source: Google

★ 2

Not as quality machines as the Marion location. Was told they have the same machines... they do, its just that the new ones are at the main location, and the older models with less functionality are at the 24-hour location

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★ 5

Great Location for those that work or live downtown!

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★ 5

Great facility’s and amazing people!

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★ 5

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★ 5

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★ 5

Love the mac and all they have to offer! Best gym in town!

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★ 5

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★ 5

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★ 5

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★ 5

I don’t use this location because it’s a little out of my way however, I love the idea of using it! When I have exercised there, I felt my mission was accomplished.

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★ 5

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★ 1

As a truck driver I find that it is very difficult to workout as there are not many locations within walking distance of truck parking. Not to mention that I cannot drive my truck to most locations for obvious reasons. So I searched this location online and called the number in the website and the person who answered was nice at first and let me know that they accept day passes for $20.00 dollars. That alone is outrageous (personal opinion) but is was willing to pay. After walking the more than a mile to the location I found it locked. I called again and the same person answered only to inform me that this location was not staffed and so did not in fact accept day passes. When I asked why I was not informed about this the employee attempted to blame me for calling the wrong number. After clarifying that I called the number on the website and the employees admittance that this location didn’t receive calls because it was not staffed and all calls were forwarded to the other location I was told (in so few words) tough luck. I understand that nothing could be done at that point but I’m disappointed and the whole thing felt unprofessional. All I wanted was to pay their outrageous price and workout but there was little care for my current situation. I’m very disappointed.

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★ 5

Machines are great, nice peaceful environment.

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★ 5

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★ 5

I had the place all to myself

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★ 5

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★ 5

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★ 3

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★ 2

WI-Fi been out on stationary treads and bikes for a month, any day now would be great.. call me lets talk

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★ 5

I went into the downtown facility Wednesday to get a gym membership and I was greeted my Chelsey she was excellent showed me the gym told me that there was other facilities in Cedar Rapids and helped me get the best membership that fit me. Also she set me up with a personal trainer... I cannot wait to start working out with the personal trainer.... also loving the downtown facility.

Source: Google

★ 5

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★ 5

Downtown location is right across from work. Clean and classy and well equipped. I love that it's rarely busy. Never have to wait for a machine.

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★ 5

Best place to workout at for a gym close to home.

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★ 5

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★ 5

I love the freedom to workout on my own schedule especially since I live right downtown.

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★ 5

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★ 5

I have trouble sleeping so it fits my sleep pattern

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★ 5

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★ 5

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★ 5

Good place to break up the day during your lunch hour. Spread out enough to get a good workout in and people don't talk to you when your headphones are in. Works for me.

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★ 4

Little pricey, hidden fees at signup. Nice clean gym. Great location.

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★ 4

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★ 4

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★ 5

Not usually busy and great accessibility.

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★ 5

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★ 4

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★ 5

Great facility, clean, 24 hour access and individual bathrooms

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★ 5

Brand new equipment recently very well kept.

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★ 5

Nice they have a downtown location. Doesn't have everything but good selection of equipment and great location.

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★ 5

It's a nice gym to do a short work out in. Not very busy most of the time. New equipment.

Source: Google