★ 5

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★ 5

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★ 1

This YMCA needs to evaluate how “family friendly” they are. Their kid zone stops taking kids over 7, so obviously that means your kid has to tag along with you for your workout. I dropped my younger kids off and brought my 8 year old upstairs with me, barely made it to the top of the stairs without staff asking me to remove my headphones just to tell me that my daughter couldn’t be up there. Once I told them she was 8, they told me to keep her within arms reach and I went on my merry way (She is small for her age). I went to the free weights section so that we could be more out of the way of the treadmills/machines/etc. MIND YOU it is Sunday at 1pm so there was plenty of open space and not busy by any means. Not 10 mins into my workout the same worker came and told me that my daughter needed to stay away from the equipment because she could get hurt. I get it’s a safety thing but if that’s the case then why does the kid zone cutoff at 7 years old??? You can’t have it both ways. I’ve been a patron of the Y for over 10 years and thinking about cancelling our membership. We pay too much for a family membership with kid zone access, to be treated this way and still not be able to access the resources. Genesis goes up to age 12 and most YMCAs throughout the US have an age cutoff way higher than 8. Very disappointed.

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★ 5

Best place I’ve ever been to in my entire life

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★ 5

My family joined and it was a good experience. Nice facilities and excellent staff. Denayr was most helpful with a difficult situation we had and solved the problem quickly, and without any hesitation. Thank you!

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★ 3

Facility is nice but needs to do a better job of having a clean and healthy fitness floor! Can you wipe down and dust your machines once a week? Other wise good gym

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★ 5

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★ 5

We love this location. My favorite is the outdoor pool. The lazy river walk time is great and I love that I can go this with my teen. The yoga instructors have all been wonderful as well

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★ 1

I came here with my 2 friends and we were having a good time and then we were playing football and missed a catch and bounced to a life guard and then he took the ball and wouldn't give it back till the outside pool closed. Then we were changing in the family changing room and people went in to a shower and I guess the nozzle was broken and then the employee thought it was us that broke it and took a photo of us then they told on us to the manager. I'm very unhappy of what this ymca has turned into, the past couple of years!!!

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★ 5

Nice place to workout

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★ 5

I love YMCA!!!

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★ 5

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★ 5

Great place for the whole family to workout and enjoy the pools.

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★ 5

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★ 5

So fun and very convenient

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★ 5

Great facility, very clean. The pool always has an open lane.

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★ 2

Both the dry and wet sauna are ONLY around 90 degrees. The average sauna any where else on the low end is 150degrees. 90 degrees is not high enough to receive any health benefits and in the summer is colder than outside. This facility seems more geared toward children than fitness. Sauna gives massive benefits to weight training and studies have shown that sauna reduces all cause mortality (death from all causes) by 40% if used at 170degrees for 20minutes 4 days per week. Sauna is also a great weigh for older people to get great cardiovascular exercise without strenuous activity! Since the sauna is under temp it is a perfect environment for bacteria and will probably be full of people. People use it far longer when it is under temp and it becomes crowded. Most people are not sweating much in here though. This is a simple fix. Increasing the temperature will make your sauna cleaner and safer and actually a benefit to your members. This is not the case for all YMCAs.

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★ 5

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★ 5

I have been going to this Y for years now and really can't imagine having a nicer workout facility. The hours are fantastic and the amount of cardio and resistance machines are great. Rarely can you you not find an open cardio machine. They also have two large areas of free weights. During the summer having access to the large outdoor pool is also great. Staff is all friendly and helpful if needed.

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★ 5

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★ 5

It’s a great place to go and it’s so nice and so fun and funny

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★ 5

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★ 1

I love the Y. Their equipment, programs and facilities are great. The dress code of the females in this location is difficult to see. I am simply looking for a nice clean workout. I would rather not see anyone only wearing a sports bra & tight shorts/pants. I would really appreciate talking to participants about their clothing and asking the females to put on a shirt and loose shorts/pants. This would allow the facility to stay family friendly.

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★ 5

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★ 1

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★ 5

While visiting family in Wichita, my wife and I stopped in for a workout. This is by far one of the best YMCA’s we’ve ever been to! The customer service was outstanding and the facilities are top notch! Great job to everyone involved in establishing such a great place for families to attend in this area. We’ll definitely be back anytime we’re in town.

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★ 2

every time i go here i get kicked off the equipment because of their over exaggerated rules. no slides, no bikes, no treadmills, nothing.

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★ 5

I love the waterwalk!

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★ 5

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★ 5

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★ 5

It’s a great atmosphere and all of the staff is very friendly!

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★ 5

My mom is new to the YMCA and the Wichita area. She is a senior and I brought her to senior balance and she loved it. She was able to move and meet new friends. I hope this class ties at 11:15 continues. Thank you. Tanya Rempel

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★ 5

The Ken Shannon Y has been a great experience. The Y is well equipped and well maintained. The staff are friendly, knowledgeable and helpful. I recommend it to anyone interested in personal/ family fitness.

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★ 5

I’ve been going to the NW Y since it’s opening many years ago. Great place to work out and be around others. Special shout out to Ann , a newer trainer, who interacts with members consistently and makes the space welcoming to all. Absolutely love the renovation.

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★ 5

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★ 5

The Warriors For Wellness is a Fantastic Class!
Ann is a Fantastic Instructor!
Everyone Is so Helpful and Caring!

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★ 5

NW branch is amazing!! The staff and the membership director Denayr are amazing. On more than one occasion they’ve gone above and beyond in helping my family.

Update!!
Brian at the south YMCA is amazing. His dedication and commitment to ensuring that every kid has the opportunity to play is something that the community needs. Truly a person who cares. I highly recommend any questions or concerns you have be directed to him at the south Y!

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★ 5

I love going to Warriors for Wellness with Ann every Tuesday. It would be great if another class could be added to the schedule. It has helped me with my balance since I broke my ankle. I love that Ann gives us tips and exercises to do at home.

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★ 5

Gym has all the equipment you’d find in a normal gym, many power racks and platforms. Haven’t had many run ins with trainers but the one I have is an asset. Very friendly and personable. Ann always has a great attitude and personality.

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★ 4

I think it's one of the best locations out of all in wichita.

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★ 5

Wonderful class with Ann as our leader. She challenges us gently to be Warriors as we age, handling all that comes with the years. (I am 84). Balance class has been great and we'll continue as we also hope to see all Y's in the area offer this class as well.

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★ 5

Warriors class has truly helped me with my falling. My balance has improved significantly. Thank you Ann.

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★ 5

We recently gifted ourselves a YMCA membership for Christmas, and the decision to engage with a personal trainer, Ann Wierwille, has truly elevated our experience. Ann's dedication, expertise and enthusiasm have shone through every step of the way, from our initial orientation to the tailored training program she designed for us. Also, Ann’s “Warrior Wellness” class has become a highlight of our week!

We are already experiencing tangible benefits of our NW YMCA membership and couldn’t be happier with our decision to join!

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★ 5

Nice people, pretty clean for a gym, excellent staff who is always willing to help out or chat, nice equipment, nice track

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★ 5

Everyone on the staff is friendly and helpful. When I first came to the Y, I had recovered from a broken arm. (I had been hit by a car.) Coming to the Y, going to Warriors for Wellness, working with Ann both in class and for a while doing personal training, I have gained energy. If I sit with a book after shopping, it's because I want to read, not because I don't have energy to do something else. When I first started working on the treadmill, I had to hold both sides to keep my balance. Now, I can hold the crane pose for 30 seconds on each leg! (At home where I'm not tempted to laugh. We have so much fun in class!) At 78-years-old, I feel better than ever! Thank you, Ann. Thank you YMCA. A big shout-out to Jandee for keeping class going while Ann you were recovering from surgery. Thank you all so much!

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★ 5

Love our YMCA. The Warriors for Wellness is awesome and we always have fun with Ann teaching and singing along. Hope we can get more classes like this here.
I also have greatly improved my balance in just 6 weeks I have been attending. We also learn exercises to do at home for continued improvement. Grateful to have the opportunity to attend this class.

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★ 5

I love the wellness warriors class it is the only land class I can do with artificial knees. Wish you had it more classes of it. The instructor is great.

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★ 5

having a great time in warriors for wellness. It's helping my balance.

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★ 5

Warriors 4 wellness is an amazing class. Ann and Jandee are so caring. We are blessed to have this balance class

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★ 5

I love Warrior 4 wellness class. Love the exer c isles. Love Sweet and wonderful Ann. I come because of Ann. I

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★ 5

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★ 5

This YMCA is where my kids do all of their extra curricular activities! They make getting your kids involved really easy and affordable! My kids have done soccer, basketball, baseball/tball, swim lessons, gymnastics, dance, and the ninja classes and we loved them all!

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★ 5

We love the hours of the YMCA! I am able to workout in the morning before work, and my kids are able to do gymnastics after school. My kiddos LOVE their teachers (especially Miss Maddie), and they have become so much more coordinated through the obstacle courses that they do at Gymnastics! All staff is helpful and friendly!

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★ 5

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★ 4

Would be 5 stars if they had enough free weights to go around. When it's busy there are never enough weights.

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★ 5

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★ 4

Two thumbs up best quality of experience

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★ 4

Great place and nice slides

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★ 1

It is hard and time consuming to get a work out in the weight room. Several machines have been broken down for an extended period.
Hugh problem is the difficulty finding a free machine as young females tie up many machines sitting there texting for a long period of time, obvious to the environment.

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★ 1

Um the sauna was cold

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★ 3

I went for the pool as a guest and decided to get some food from the concession stand. Ordered 1 pickle and 2 pretzels. I received 2 plain pretzels. Apparently they ran out of salt and the can opener was broken. Also, the pretzels are microwaved and not even in those turning heater type machines. Quality was not worth $3.50 each, but the most aggravating part was that no one mentioned not having salt or cheese. A simple, "we are out of salt and cheese, is plain okay?" is not difficult to do. I felt extemely jipped.
Also, they have way too many double floaties and not enough adult sized floaties! They could also use more chairs and more shading, or at least something to cool off the concrete with. I couldn't make it from the chair on the east side into the pool quick enough, my feet were burning!

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★ 5

Good

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★ 5

I friggin LOVE this YMCA it's seriously the BEST place ever

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★ 3

Visited from out of state. Had an overall good experience with the facility (variety of equipments), clean bathrooms/showers, the older man who checked me in, and the woman at the front desk with long blonde and black hair with glasses on who saved the day. Garrett on the other hand had an attitude. Other than him, everything else was pleasant.

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★ 2

Awful aquatics center. The facility is nice but the service is just terrible. One coach's water bottle, I think her name is Hannah, had inappropriate stickers on it while in a children's environment. She's a great coach but very very unprofessional. The staff there are always complaining and cussing.

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★ 4

Great variety of equipment. A little cleaning would go a long ways. It’s been dirty for years, not just since Covid.. The west ymca always has someone running around vacuuming ledges and equipment and wiping down equipment. Of course, y members need to make an effort too.

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★ 5

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★ 1

Don’t come here if you care about the safety of your children. The lifeguards at the pool are absolutely terrible at their jobs

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★ 3

UPDATE: Went back. Parking spaces are still small. Actual YMCA is really nice! I only made issue about the water park (which I still feel could benefit from a bit of signage) but the rest of it, I like. Keep reading to see me complain about a water park.

Parking spaces are too small. Lifeguards are strict. Yellow colored slide has an exit on both sides, but you are only allowed to exit on the left. Water park is meh. Slides are calm. HORRIBLE service.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Clean facility and always have plenty of workout equipment to use.

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★ 5

It's the best waterpark I have been in a long time

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★ 5

My mother had a experience that was not the best, but when I called and spoke to the membership director, April, she made a point to ensure all our needs were met and our experience was rectified! Thank you so much and we will be members for as long as we can!

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★ 5

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★ 5

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★ 5

A nice place. I mainly wanted a place to walk out of the elements.

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★ 5

I had a minor emergency this morning while at the gym and Mason at the front desk went above and beyond to help me out. He literally saved my workout and quite possibly my day. As someone who is an everyday gym goer he is always a friendly face to come in to and always has such a positive attitude towards guests.

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★ 1

Mason at the front desk was very unhelpful. They recently switched from towels to disinfectant wipes. I am really heavy sweater and I asked if I could use one of the towels behind the desk, but I was told no and that the disinfectant wipers were their new solution. I told him I would have brought my own to wipe the puddles of sweat off the machines before disinfecting, because I wanted to be curious to the other guest. He told me that it was leave on disinfectant and it wasnt sweat. Not sure why he was so against letting me use a towel just one time since i wasnt aware of the change. I ended up leaving after using one machine because the wipes were not sufficiently removing my sweat. Not happy with their customer service and why I couldn't use a towel that I could clearly see.

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★ 5

We love our Y!
So much to do! Great pools! Great classes! Great people!

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★ 5

Kyler was great handled all our questions and got us a great price

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★ 2

Outdoor pool area has one little shaded spot that people but their things on and leave for hours. Need more shaded areas... It's a ymca we all pay a membership no need to hog chairs you aren't even using . The inside pool area windows are always filthy. In the pool they let kids use a real football to throw across the span on the pool and don't seem to care when kids are hit by it that aren't even playing with the ball. It be nice to add things to the family area for kids to enjoy.

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★ 3

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★ 4

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★ 5

I am so grateful for the consistent kindness of the staff. April, especially and others were so kind when I was getting set-up. During covid, times are tough enough and entering the gym can be daunting to someone new. They made you feel welcome and at home. It really is beautiful to see a beacon of light to the community.

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★ 3

Many machines you would expect with a gym this size are missing. Allot of duplicate single use machines. Like get a nautilus pullover instead of 12 abs machines

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★ 5

Nice place to go workout! Big track to run or walk on.

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★ 5

Most excellent YMCA. Everyone that works here are great to work with.

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★ 1

When I was at the pool there was MOSS on the slide I hated it!!!!!

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★ 5

First time visiting and had a great time swimming. Definitely will be back again to bring my kids. Lots of fun slides, attentive lifeguards and the warm pool inside was nice as well.

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★ 5

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★ 5

A excellent place!!!

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★ 3

Decent gym, they have lots of different equipment but it is always packed.

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★ 5

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★ 5

This is our second home and I couldn't ever ask for a better experience.

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★ 5

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★ 1

I just wanted to warn other members Bennett of my sister visiting from out of state went with me to the y and had her phone jewelry and very expensive watch stolen out of the locker. I should have known better than to let her leave her backpack in there. But it is very upsetting to me that she lost some very sentimental things and a very expensive phone. So just a heads up lock your lockers women because there are thieves that work there.

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★ 3

Nice facilities. Not so good kids zone workers. Everytime I come there is another problem. And my son was traumatized to whenever we go to this one he screams and cries. Not any other ymca or daycare place..... just this one.

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★ 1

Horrible Service, been going 10+ years and they say my membership is expired. So we fix the problem “supposedly” and I come in and they let me through. Now today I go in and they don’t let me through saying my membership is expired. Understandably, I say that’s fine I’ll fix it tomorrow. However, they say I need to go fix it now and that I am not allowed in. 20 minutes drive to get there and the manager was very stubborn and snobby towards me about the issue.

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★ 5

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★ 5

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★ 5

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★ 5

Grand daughter playing basketball

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★ 5

Wonderful experience!

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★ 5

The staff is very friendly and many of them greet me by name, since I'm there every day. The facilities are always clean, and since I go when it's not very busy, I never have trouble finding a place to work out.

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★ 2

Updated review - Much has changed - personnel and programs - programs we loved have coaching changes for the worse, programs we loved have been discontinued, programs we loved have had locations changed - the atmosphere and attitudes are much worse - not the family feel we had been used to - Old review - Our daughter needed to know that kindness still has a place in the world we live in - we have seen and felt caring throughout the building and from all the staff - from the front door to every activity area - Coach Rob, Volleyball and Coach Katie, Cheerleading are wonderful - they know how to work with children and know their sports - the players pledge has real meaning, not just lip service - we have found all areas to be very clean - custodians visible and always at work - we are blessed to have found our Y

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★ 3

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★ 3

We love the Y. The only problem is that trainers monopolize sections of equipment to train a couple of people even when the gym is packed.

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★ 5

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★ 5

Love this place, can't beat it.......great environment, clean restrooms and locker rooms

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★ 4

Great pool and friendly staff.

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★ 5

Our family enjoyed this facility very much, love it!

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★ 1

I just had a terrible experience with the front desk lady at this YMCA. She was rude and even made my 6 year old cry! We’re members of a YMCA in a different city and she insisted we show our ID’s, as their system isn’t linked to other YMCA’s. Trouble is, 6 YEAR OLDS DON’T HAVE ID’s! If they don’t have access to our info, what would having an ID solve?!? I would never step foot in this YMCA again, if this front line rudeness is tolerated as a representative of what they stand for.

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★ 5

This is a great place to take the family swimming or to exercise or just have fun.

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★ 5

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★ 5

I absolutely love this Y! Great equipment, great kids zone and such amazing staff. I workout out 5-6 times a week there and it’s like a big family.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Great facility, clean and open. Friendly helpful staff, and the people working the Kidzone were awesome with my little one!

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★ 5

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★ 5

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★ 5

Staff is always so friendly, very clean branch, great place to do your workout and bring the whole family.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

I would never go again they were very rude I was speed walking and they made me get out of the facility

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★ 4

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★ 4

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★ 3

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★ 5

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★ 5

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★ 4

Nice facility, clean with polite staff. Very busy place, lots of families and kids doing classes.

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★ 5

Best all around gym in West Wichita

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★ 5

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★ 5

Playing in the water with the kids

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★ 5

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★ 5

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★ 5

Kids zone staff is great! Good variety of equipment. Pool is a lot of fun for the family!

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★ 5

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★ 5

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★ 3

Everything is great here except I'm pretty sure they do NOT turn ac on under 80. When its 104 outside and you first walk in there really isn't a temperature change.

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★ 5

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★ 5

Besides perhaps Andover, this is the best YMCA in the Wichita area.

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★ 3

The whirlpool is lukewarm and only the shallow-side jets work. Most of the weight machines are very old looking.

The cardio equipment is nice, but quite as good as Planet Fitness, but close. Everything else is very, although I have not been in the saunas.

For me, not the best value.

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★ 5

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★ 5

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★ 4

Great Y

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★ 1

Never going there again the Cheer Coach mocked me for speaking spanish. Just wow. My first and last time going.

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★ 5

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★ 2

My husband and I have been members and attend this location for 3 yrs. The facility is not kept clean throughout the day. Never have towels on the floor to clean machines. The sauna frequently does not work. The steam room often smells like mildew or poop. Kids under 18 are often in the sauna or steam room and they are not supposed to be. When you report issues or concerns to the staff, pretty much ignores them. It has gotten worse this year.

Extremely disappointing considering the cost and the fact that we pay our yearly membership in full every year.

Hope it gets better

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★ 5

Family friendly

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★ 4

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★ 5

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★ 3

To to yet I do not

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★ 1

Having to be within arm reach of a child that knows how to swim, and whose parent is watching them the whole time is ridiculous. Especially when the child is in the shallow end.

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★ 5

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★ 5

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★ 5

AWESOME STAFF & AWESOME PLACE! We love our YMCA❤

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★ 4

Busy place, however you can always find a basketball or a machine to workout on

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★ 5

Staff is always very friendly and willing to help . The hours are terrific and allow for flexible schedules. Great place.

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★ 5

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★ 5

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★ 4

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★ 4

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★ 3

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★ 5

Need a personal trainer. Ask for Jonathan. He has helped me gain strength and get me on the road to being healthy and moving. He took the time to get to know me and my limitations from my knee replacement. He started me in the pool until i could move upstairs to use the machines and weights. Thanks Jonathan for helping me so much

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★ 1

Best

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★ 5

The staff knows my name and is there to help anyone who darkens the doorway.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Nice facility, pools equipment, staff is OK, but the hours are extreme, no other y in the nation has this long of hours and it actually depletes health.

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★ 5

I was in there today and talked to a new employee, Suresh, who took the time to show me several different machines and how I should be working out on them. He was most helpful because no one had ever shown me this before. He probably spent almost an hour with me and I will definitely look him up if I need help in the future.
Max Stuever

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★ 5

Clean and friendly

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★ 5

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★ 4

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★ 4

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