★ 4

Great place to visit for classes, swimming and lots of new equipment. Boot camp, yoga, Zumba and kick boxing are some of our favorites.

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★ 5

Best Tai Chi classes in KC. KS.
Fun programs for adults and kids. Highly motivated staff getting members into the right fitness plan or their personal training needs.

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★ 5

Clean facilities.Plenty of new equipment available in good condition

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★ 5

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★ 5

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★ 5

Great atmosphere and new machines

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★ 5

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★ 5

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★ 2

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★ 4

I take a WaterFit class 1-2 times per week. Highly recommend Julie's classes.

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★ 5

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★ 5

Danny, the Director, is the best! Great facility with a family like atmosphere. Pickleball on M-W & F has 10-20 friendly players, mostly over the age of 45. All types of free classes for members.

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★ 5

Nice facility.

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★ 5

I love their court but y’all sometimes close at 4 and sometimes that’s a lil to early

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★ 1

Hours are very minimal, they recently changed their Sunday hours to 10am open, and they close at 4pm both Saturday and Sunday. Most rec/gym centers are open for at least 10 hours a day, including Sundays and Saturdays, being open for only 6 hours is such a narrow timeframe, and only 8 on Saturdays. Would recommend going to other gyms if the YMCA doesn’t fix this problem soon, it’s almost comical for someone paying 50 dollars a month, but only accessing the gym 6-8 hours on weekends. Thank you.

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★ 1

I was not allowed to lift at a gym by the way for being 15 despite every other gym I go to letting me lift I ain’t paying $40 a month to not lift at the gym

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★ 5

Great staff and always kept clean

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love going and trying out all the activities and events they host

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★ 5

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★ 5

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★ 5

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★ 5

Great little gym with a very friendly staff. Matt and Danny are awesome Directors. Vivian and Brandy set me up with my membership and they are two of the kindest individuals I've ever met! GREAT trainers and they just remodeled with all new equipment. I love the new setup!

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★ 5

I never learned how to swim in life so i enrolled in a months long course to learn and the results are amazing ive overcome my fear and have gotten a far better grasp of how to control my body underwater "Noah" and "Grace" are amazing teachers this is a amazing place to learn how to swim .

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

This place is a rip off and not family friendly, I spoke with a very rude lady named Jordan who does billing she wouldn't even let me talk. I explained I just had surgery and could not come in to cancel my membership and I was just wasting money donating 93$ a month. I explained I was on workman's comp and had little ones to feed. She refused to refund my money or cancel my membership. I had to call my bank and have them blocked from stealing my money every month. Had I not have done this, then this lady Jordan was fine with taking my money every month even though I was not using tmy membership. They were fine with keeping my money even though I wanted to cancel. I don't recommend giving them your banking information. People like Jordan who work there are thieves

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★ 4

Clean, nice location. Busy at certain times. We'll worth it

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★ 5

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★ 5

It's a great place for anyone who wants to go work out

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★ 4

I was just signing up to join today, I know I will like it there, the place is nice and clean, very organized, very comfortable atmosphere.

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★ 2

Mostly I go to this YMCA since it's close to home mostly by now the treadmills they have are not working right could not get them to speed up.

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★ 5

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★ 5

Fun !

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★ 4

membership is free for the first 12 months at the Providence YMCA. if you sign up online and come in to enroll they will take a picture and issue you and ID card. then you have to make no payments for the first year as long as you use your membership. if you don't use the membership and then call and cancel before the 12 months is up, then you will lose your deferred penance and will owe all of the months remaining for the 12-month period other than that they offer great activities they have great amenities

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★ 5

I'm new to KC and to this YMCA. I have been welcomed in all the classes I've attended. Everyone is friendly. I love going!

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★ 5

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★ 5

Very clean and friendly people who work and volunteer there. It's also to hot in there when working out
I'm a fat woman and need more air flow plzzzz

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★ 4

Solo hacen falta empleados hispanos para obtener más información pero en general está aceptable

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★ 5

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★ 3

Is there a basketball court ?

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★ 2

New member, my daughter got hand/foot/mouth within the first three days of going to the in house Daycare. Kids are kids and have their slobber and germs. The real reason for the low rating, is that there's one family bathroom in the pool area. It's not being watched, individuals without kids are going in there alone and using it as their personal bathroom. I'm forced to change my 2 year old daughter in the mens locker room in full exposure of her and them. I brought this to the attention of the very very very young individuals at the front desk and they couldn't care less. Gave me the number to call the director.....which ended up being the number to the front desk.

So if you hate privacy, and don't like family friendly environments then this is the place for you!

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★ 4

Great for seniors, not so great for younger crowd. Schedule is not up to date. Court is dirty. Staff is friendly and polite. Too many rules for my taste.

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★ 2

Don't rely on the app because they never update the pool hours.

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★ 5

It was a very good short workout and I am going to get better .

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★ 5

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★ 5

It's really a great place the staff are very friendly and helpful and there's always someone there to give you healthy advice

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★ 5

I like the place and they provide you the trainers as well

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★ 5

Nice facility-Denise is an awesome instructor!

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★ 5

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★ 3

Love the facility. The pool is nice and warm. Only disappointment was I attended an advertised Zumba Dance Fitness class and half the class was core work requiring members to get out a mat and down to the floor. I came to dance and was disappointed. It was the regular Zumba instructor, Suzie. She was friendly, but also used weights and again, it wasn’t advertised as Zumba Toning or Strong Nation, which are the only two Zumba formats that allow weights or floor work.

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★ 5

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★ 3

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★ 5

My favorite workout center when in Kansas City, Kansas area.

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★ 1

Morning crew is sadly so rude and took my son to child care for the first time during the morning and was crying literally not even 5 min and the person watching him in child care took him out of the room and told me to come for him bc he wouldnt stop crying. Also had a lady tell me i cant have my son sitting where im working out due to safety but again child care doesnt want to watch my son due to crying. So much for a family gym facility. I pay extra so that my son could go to child care so that we get denied. Again super disappointed. Never had a problem with evening shift but due to my schedule change i had to start coming mornings and all i can say is im truly disappointed on how enployees treat there clients.

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★ 5

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★ 5

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★ 5

Love it

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★ 2

I went up to register my silver sneakers membership and 2 people at the desk but only one actually helping people. There were no brochures for any of the pool sessions I was told to use my phone and take my own picture for reference, after much looking they were able to provide a list and times of classes. Half way through the enrollment I left as the person flitting here and there left me to help the other person at the desk, I thought she worked there but she really didn't help anyone she just sat there looking at the computer. The person that was helping me seemed very confused and disorganized...not a great experience. Will give the facility a try but not expecting to much from the place....

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★ 5

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★ 5

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★ 4

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★ 5

Great place for swim

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★ 1

If your kid is over 8 there is no way to work out by yourself. Or fun acrivities for them. I am really disappointedit didnt use to be like that its really sad😞

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★ 3

Gym is fine. Some things can be improved. Water/ Drink machine has been out of order for awhile now. No maintenance on exercise equipment, some don't count correctly anymore and cleaning locker room desperately needs attention. The lockers are disgusting, dirt covering handles and doesn't look like shelves in lockers have ever been cleaned.

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★ 5

Staff are great! Lots of great excersise equipment

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★ 4

Has everything you need for your personal work out routine

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★ 5

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★ 4

Overall a good quality gym but there aren't enough core exercises. Only have one machine to help with a belly and can't feel but to think that's on purpose. (Make people quit as most come because they notice bell size) As there are 2 to 3 machines for every other part of the body. Then the mashie that focuses pecks has been dysfunctional for the past 2 years. This makes me think management doesn't check on machines. Plus the air-conditioning isn't set low enough for work out conditions. Everything else is great but these problems haven't been addressed for years.

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★ 4

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★ 5

Staff was very nice, and informative. I can't wait ti get started on my journey!

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★ 4

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★ 5

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★ 5

I have an exercise class there on T and Th. I love the class. The staff is very nice and my fellow friends are great. They have information classes about things happening in the neighborhood.

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★ 5

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★ 5

Friendly

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★ 5

Good experience

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★ 5

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★ 4

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★ 4

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★ 5

This is an excellent place to go to get in shape. They practice COVID-19 safety rules. The staff are friendly and the place is clean and in a good location.

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★ 5

They have a dynamic water aerobics teacher and class in the evening that accommodate those late sleepers and workers.
The pool is deep enough to benefit, but not to deep to worry. The locker room lead the pool, same level, and it does have a disabled stall for those who need it.
The staff is very friendly calling you by name. They have a share books and food section. Although I have never used it, they have a play area for your children. No reason not to join us.

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★ 5

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★ 1

Need better customer service

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★ 5

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★ 5

They are doing as well as could be expected with the covid stuff going on...

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★ 1

Extremely dirty place. Half or equipment are not in a good condition. I never come here again and absolutely never will swim in a pool or take a shower. Disgusting.

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★ 4

I had a bad experience on billing as I was leaving. However, the manager called me...was very positive and made the effort to fix the issues. I appreciate Matt reaching out and taking care of this.

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★ 5

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★ 4

I’ve been attending this Gymnasium for over a week and I enjoy the scene without being harassed by workers of this facility!!🙏🏽

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★ 5

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★ 5

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★ 5

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★ 5

Yoga class GREAT😊

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★ 5

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★ 5

Great workout! Nicholas subbed for Kate in boot camp tonight. He was great!

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★ 4

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★ 5

Great boot camp! Clean and not busy!

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★ 3

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★ 4

Nice gym, always clean, staff is ok depending on when you go.

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★ 1

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★ 5

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★ 5

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★ 5

Joan Carter

A place to get healthy, get informed, meet friends and be social.
Post My Review on Google Yelpers Click Here
Complete

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★ 5

Excelente lugar para destrezarse

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★ 4

Its good for the family

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★ 5

Everyone is really friendly and the staff is always helpful and actually want to get to know you.

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★ 5

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★ 5

Friendly staff, convenient kid zone, and great atmosphere for a healthy change. I really enjoy the time I spend here.

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★ 3

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★ 5

We love the Y and the family atmosphere.

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★ 5

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★ 5

Great place for my family to swim and workout

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★ 5

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★ 5

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★ 1

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★ 4

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★ 3

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

An excellent place to work out. The only complaint is a generic complaint and that is that sometimes it’s too busy. I love the staff here. They are always willing to help and do a great job reaching out to patrons. I’m greeted by name by nearly everyone and they are always smiling and happy to see us.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love the water exercise classes!!

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★ 5

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★ 4

Great spot for a workout. Has a full sized pool. Plenty of cardio machines. Has a shortened basketball court, cycling room, sauna, showers, and more. Could use more weightlifting racks. Can be frustrating during peak hours with so many trying to use machines/weights.

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★ 5

I just recently joined and feel pretty happy with my family’s membership so far. They keep this location really clean, other members are nice to each other, the pool is always pretty warm and the staff are nice.

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★ 5

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★ 1

The WORST customer service. After completing my online sign-up, they called me to come in to finish the registration. I went in and waited while the associate talked with his girlfriend about his plans for the night on the phone - though he acknowledged me - and, after about 5 minutes, he said their internet was out so couldn't help me. When I went back the next evening, the associate was very rude, immature, had a hickey on her neck and was flirting with the other associates who were also commenting on her hickey. She didn't say two words to me while she made my cards because of her interactions with the other employees and then just handed me my cards. I'd never been there before, didn't tell me how things work, where anything was - so I asked, thinking she'd show me. Instead, she grudgingly pointed and said the equipment is that way, the pool is that way, the child care is that way. I don't even want to go back and use my membership. Oh yes, I need to mention there's a "safe zone" for children sign outside the front door. That's where someone affiliated with the Y was yelling and cursing at someone on his phone sitting in his car about something when my child and I went in. I could hear him from at least 20 feet away. I found out he was associated with the Y when he came in hollering at the associate making my ID cards and commenting on her hickey. I understand those positions don't pay the best, but some decency, respect and at least a small bit of professionalism would be appreciated. I am also afraid to take my child with me if I do go workout and not waste my monthly membership fee due to the other reviews.

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★ 1

The customer service is bad. I grew up going to this YMCA and recently came in from Chicago to workout a couple of days while I am visiting home. When I walked in to see about the YMCA's nationwide 3 day pass promotion, the front desk clerk, Vivian, first asked for my age and ID. I complied and gave her everything she asked for. Then she tried to charge me $15. As I reached for my wallet to pay, I asked her for the second time, if they had the 3 day pass available at this YMCA. She responded and I quote, "We do have the 3 day pass available but not for you. It's only for people serious about joining the YMCA." I put my money back in my pocket, went to ANYTIME FITNESS in Johnson County, and they gave me 5 free passes even though they know I don't live in Kansas. I grew up going to the Providence YMCA since I was 14 years old. I don't know if I'll ever go back.

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★ 1

Child watch is awful - do not bring your kids there. Staff is rude and bitter and uneducated about child care, and quite obviously have no desire to work with kids. Many broken treadmills. Group classes are great - you WILL get in shape, if you go to a class take your kids with you to the side of class or find another family center to go to.

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★ 5

So nice and kind didn't know how to swim and they helped out a llt. U guys rock so nice and safe keep doing what u guys do😁😁😁😁💗💗💗😘😘😘

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★ 4

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★ 4

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★ 1

This place is a joke. Whenever I called up there I always talked to someone who had no idea what they were talking about. So I ended up going up there another bad experience the lady I spoke with is dumber than a box of rocks. She never knows what she is talking about and has an excuse about everything! dont know how half the people up there still have jobs.

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★ 5

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★ 1

I went in there and there where a lot of kids cussing and running​wild

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★ 5

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★ 5

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★ 5

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★ 1

Called twice. The first time they picked up the phone and hanged up on me and the second a man answered very rudely! He was complaining about not being able to hear me and when I would speak louder he would ask if he could talk to an adult because I'm a "kid" sorry sir but I am not a kid. Very rude phonecall. I was asking a simple question. Regardless if I'm a kid or grownup I believe you could've answered that simple question or ask if I could speak louder in a more polite way.

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★ 3

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★ 5

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★ 5

Great facility, friendly and very helpful staff! What more could you want?

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★ 1

So were should I begin. I signed up for a family plan a few months ago. Upon signing up they said it was $83.00 a month and they needed a thirty day notice of cancelation. My family and I only used a hand full of times and discovered it was a horrible place to work out for many reasons. Day care hours were unusable. On Sundays daycare was closed but parents still brought kids anyway and the kids just ran around the gym like maniacs. Equipment is old. People working the front desk don't have a care in the world. The list goes on and on like this. So I went to go cancel my membership and they said I had to pay $130 to do so. Apparently I signed a one year contract, they just changed the word "contract" to "agreement". But all of this was not disclosed to me. They are thieves, con-artist and liars or unethical. I highly recommend you don't go here or take your kids here.

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★ 5

Great and friendly staff! Well maintained equipment and environment! Friendly faces all around

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★ 5

Nice facility. Family friendly.

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★ 4

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★ 5

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★ 5

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★ 5

It's a great place to swim

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★ 5

Everyone here is super nice

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★ 4

Good facility it's a ymca not thenother big named well funded gyms like a 24 hour. Agree with some other comments staff needs to be more knowledgeable.

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★ 5

I love that place.. sometimes it does get crowded but what do you expect right... its a gym.. i really enjoy going in the AM.

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★ 3

It is cramped...and I tried the daycare one time - for like one hour...agree w/other reviews: crowded and staff not too well-trained or helpful - it was our one and last time. Some of the kids programs are 'eh' - so one household member works out, that's about it.

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★ 4

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