★ 1

I would not get a membership here. Poorly managed. Way overpriced for what you get.

Source: Google

★ 5

Love this place not just because the gym is the best in kc, but all the other facilities make it feel more like a community or club. Ive been to country clubs in kc and this place continually exceeds my expectations.

Source: Google

★ 1

Tried to go check this gym out for the day. Didn't care to try and show me around, ask if I wanted a membership, etc. just told me they don’t do day passes and then ended conversation.

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★ 5

Had a great massage at Woodside Spa !

Source: Google

★ 5

Want to express my sincere gratitude towards Woodside for steering their organization in the right direction regarding their dress code. Praying more organizations, businesses, and media outlets follow suit. Kudos to you!

Source: Google

★ 5

Woodside gym is nearly the perfect athletic facility. Multiple workout locations, loads of classes, and a top of the line spa. There are classes, machines, and free weights to satisfy almost any type of workout. My only wish would be a basketball court, but other than that, this is the perfect space for us.

Another highlight is the massage service at the spa. Elana has been my massage therapist for around a year now working both my visceral and my lymphatic system. The past few months I feel as if my digestive and immune systems have hit their peak. Elana is not only extremely knowledgeable, but she takes time to make sure you are feeling better before you leave. She will also explain anything she is doing and how the body is connected. Then lastly she gives you knowledge and tools to work on yourself inbetween visits. I truly don’t think there is a better massage therapist than Elana. Thank you for everything you’ve done!

Source: Google

★ 2

I feel 2.5 stars is a fair review for Woodside after spending more than a year as a member (and am no longer one). The facility is of course beautiful and stocked with top of the line everything (except the cardboard tampons in the restrooms) but comes with some drawbacks.

I've never felt like a "member", I don't know the name of any front desk employees and they never learned mine. The one time I asked for help I was told no one could help me because it was "night" and so I never got my workout in that day due to the malfunctioning equipment that no one would assist me with at 6pm on a weeknight. The "events" are either paid for or geared towards alcohol/partying which at a gym is... weird and do not create a sense of community. The group classes are great but they are LARGE (some have 40+) making it very challenging to receive proper form corrections but I guess that's what the paid personal training is for, right?

If you read through these reviews and see how Woodside replies to their lower reviews you can hear the condescension through the screen. It also feels like they are attempting to supplement the recent increase in negative reviews with some forced 5 star reviews. And that doesn't work well for them in my opinion either. They seem to just want to shove their policies down people's throats rather than taking accountability for messing up and fixing it for someone who pays over $150 a month. They raise the monthly cost and make 0 improvements. In the spring they were "repaving" the parking lots (which were literally crumbling) but all they did was apply a layer of asphalt on top of the already crumbling asphalt and therefore the affects of that are already wearing off. When you enter the west lot there is a massive dip into the road which causes even more traffic issues that already exist in these too small parking lots. They are clearly overselling memberships which is noticeable due to the lack of ability to get a treadmill at 5pm or even a parking spot.

The adult pools on the weekend feel like a singles resort and get covered in a disgusting film due to the sunscreen and amount of people in the pools. One time I even had the luck of picking up a fake eyelash in the pool... how luxurious.

I feel they need to decide if they are a "club" or a "gym" and then stay in that lane. Their attempt at combining both makes for a cold, sterile, and strange vibe that did not match my expectations based on reviews, tours, and experiences over time.

I wouldn't not join again in the future but this place is definitely for a specific person and I never felt like I was that for them. Oh well, I signed up for the YMCA and an unlimited pilates membership for less than what my husband and I paid at Woodside.

Source: Google

★ 5

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★ 1

Woodside will come back to this saying "All members should read our policies," acting like people don't have lives and things that come up that make following every single policy hard. Prices have sky rocketed (now paying $350/month from starting MUCH less). Was three days late to put in our resignation because of a family emergency and even though "they are sorry and understand, it's the policy we have to charge you another month."

As many have said, Woodside does not care about its members. Raising prices, still having horrible parking, and just referring back to "this is the policy" without trying to help at all.

Also, someone noted Woodside doesn't make pregnant women get a doctors note for suspending their membership, which is a lie as a friend of mine who is also a member had to get one.

All members understand policies, but what we don't understand is the lack of customer service for an expensive membership along with the lack of humanity for members.

Let people cancel when they need to, it does not take a month to stop a payment, let members suspend their membership without having to pay or jump through hoops, let people wear what they want, make sure there are more than 2 waitresses in the family pool on the busiest day so I don't have to wait 2 hours for a drink or food.

Members pay a lot to be apart of this gym along with all the extras they have to pay for (tennis/Pilates/spa), so why not appreciate them a little more?

Source: Google

★ 5

Elana at the Woodside spa has been my massage therapist for a couple of years. Since having regular monthly massages, including cranial sacral, my entire outlook on life has changed. Not only do I have minimal aches and pains, my digestive system has improved, my pelvic floor issues have been resolved, I sleep well, and I look forward to exercising every day. I feel and look stronger, think more clearly and deeply, and enjoy my life. Elana takes the time to work, not only the soreness on the outside of my body, but through listening and using alternative massage techniques, is able to heal my inner aches and pains. She has literally helped me to transform both physical and emotional. Other clients of Elena say she does the same for them. Thank you, Elana for All your difficult study and training that you do to improve the lives of your client.

Source: Google

★ 5

Source: Google

★ 5

This place is a treasure and extremely well run, clean, and high quality. I spend half the year in Paris, France (a fairly civilized place) where it is impossible to find a sports club / gym this nice.

I’ve noticed some complaints about the dress code, which until now I never even noticed. This “code” seems to just maintain a certain dignity coherent with the club. It’s more of a collective preference that discourages wearing underwear/exhibitionist type gym clothing and or making obnoxious grunting noises while lifting.

Source: Google

★ 5

Best place ever. Feels like home.

Source: Google

★ 5

Best people! Best club! Love the Pilates classes

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★ 5

I absolutely love this wellness club! It truly has everything you need to take care of your body and mind — cold plunge, sauna, steam room, reformer Pilates, yoga, meditation, multiple tennis courts and an incredible variety of fitness classes. The space is always spotless, smells amazing, and the trainers are professional and friendly. Their schedules are super convenient, and all the equipment is state-of-the-art. Plus so many amazing events throughout the year that make the community even more special.

Another thing I love is that they have a work-friendly bar area — my husband works there every day, and the food and drinks are absolutely delicious. And the spa… no words, it’s simply perfect. Honestly, this place has it all. It’s not just a gym, it’s a wellness sanctuary with the best atmosphere in Kansas City.

Source: Google

★ 5

Best gym in KC hands down. They offer hundreds of free classes each week, multiple pools, cold plunge, saunas, and they have every piece of high-end gym equipment/weights you could ever need. Highly recommend checking it out!
P.S. The food is amazing as well.

Source: Google

★ 5

Woodside is the nicest health club ive ever seen. And I have visited almost every club in KC and many abroad while traveling. The gym facilities are simply the best. Tons of equipment and space. Everything you could ever need. The pools are stunning and the food is top tier. Lisa runs the earthbar with love and intention. Tara takes excellent care of members and Katie manages the whole club so well. Woodside is truly my second home. And my favorite part is the spa area. The best massage therapists and the hot tub and steam room and sauna area are the best ive ever had. Ive never been to a health club that could hold a candle to Woodside. It is the Gold Standard because of the people who run it with Love (Meraki)

Source: Google

★ 5

Great tennis community.

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★ 5

⭐️⭐️⭐️⭐️⭐️
I’ve been a proud member of Woodside Racquet Club for over 30 years, and it just keeps getting better. The facilities are immaculate, from the beautifully maintained courts to the state-of-the-art fitness center and relaxing spa. The staff is warm, professional, and always goes the extra mile to make every visit enjoyable. The classes and programs are consistently excellent, and the welcoming community atmosphere makes Woodside feel like a second home. It’s the perfect balance of luxury, health, and connection — I couldn’t recommend it more highly!

Source: Google

★ 5

Source: Google

★ 5

I've been a member of Woodside for 20 years! The people are kind, equipment and classes are up to date and easily accessible, and kid swim and tennis opportunities are plentiful. The earth bar and full kitchen are also major bonuses!

Source: Google

★ 5

Great club and community, love playing tennis here and the friends made on court thanks to Woodside

Source: Google

★ 5

Source: Google

★ 5

There is no facility in Kansas City Metropolitan area offering a better combination of fitness, tennis, and social (w/ 21+ adult pool) than Woodside. Period.

Source: Google

★ 1

They discriminate towards women and you can’t wear gym clothes to the gym without getting fined. DONT GO HEFE

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★ 1

You get freaking dress coded for no reason! This place sucks!

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★ 1

You guys are absolutely disgusting for dress coding people. Shame on you. Take your money elsewhere people.

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★ 1

The misogynistic dress code is unreal. Do better

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★ 1

Is it really dress code or projecting insecurities on other people!

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★ 1

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★ 1

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★ 1

Hearing and seeing women be degraded and handed citations for their gym attire is distasteful and I will never support a company that does this to people.

Source: Google

★ 1

They have men walking around harassing women and giving them “citations” if they don’t like their outfits.

Source: Google

★ 5

I have been going to see Elena for massages for the past couple years. Her emphasis on visceral massage does wonders to promote lymphatic drainage and improve digestion/bloating. Over a year ago I injured my knee in a bike crash and I noticed improvement in flexibility almost immediately after Elena's massage focusing on the injured area. She is truly talented and shares all of her knowledge with you.

Source: Google

★ 5

Source: Google

★ 5

I have started seeing Elena consistently for visceral massages, and the results have been truly amazing. After 2+ years of chronic shoulder pain I am seeing immense relief, and increased mobility. She is a wealth of knowledge and so talented in her craft.

Source: Google

★ 5

Source: Google

★ 5

I have been going to see Elena for visceral massages for the last 6 months. She is a natural healer and teacher. My fluid retention and lymphatic drainage is visibly better in my face, neck and upper body. My stomach has less bloating and better digestion. She is truly talented and shares all of her knowledge with you.

Source: Google

★ 5

Elena is the best massage therapist I’ve ever had. Her visceral and lymphatic treatments for back pain have been miraculous after enduring more than a year of pain. Highly recommend for all looking to cure back ailments.

Source: Google

★ 5

I have gotten Viseral massages from Elena for the last year and to say they are life changing is an understatement. My immune system has been so much stronger and I’ve barely gotten sick, my allergies are so much better and it’s helped with some hormone balancing too. Her lymphatic work is truly a craft. She is brilliant and you can just tell she loves what she does. Can’t recommend working with her enough.

Source: Google

★ 5

Massage with Elena is a divine experience. Mental and physical health improves. A gift!!

Source: Google

★ 5

Great gym, pool, and tennis program! Highly recommended for people looking to be part of a neat community.

Source: Google

★ 2

Please respect the sound ordinance for the neighborhood. The music and base is so loud it vibrates my home 2 blocks away. Not everyone wants to listen to the party you’re having at the pool. Thanks for being considerate of your neighbors, especially after 10pm

Source: Google

★ 5

Source: Google

★ 2

There are things I love about this gym, and things I dislike. Let's start with the love. The variety of classes, equipment, pool, sauna, instructors, summer party, food and amenities are first class.

Now, all of that is overshadowed by the noise pollution. The entire facility is wired with a Bose sound system. Everyday, all day, this system takes a 60-102 decibel dump in your ears. All of the patrons wear headphones or earbuds. There are no corners to escape.

If you don't wear earbuds or headphones, then you will probably go home with tinnitus after extended exposure. If you only go once in a while then it might be fun, but if you are a real gym rat, then you quickly realize that this is a place where you can only dwell long-term with hearing protection.

I blame 2025. Peace and quiet are their own music. Unfortunately putting some spotify station called "musical meditation" on random repeat at 60 decibels is trending literally everywhere. Every single business has some sort of streaming service, which is a pretty recent development in human history.

Also, this is not music, it is noise. Musicians get tired of playing, fans get tired of listening. When you pay your $500 fee on top of the monthly bill, you are stuck listening to noise pollution every time you want to work out, zero exceptions.

This impacts the social dynamic. Awkward silence stimulates conversation. If you want to meet people, then you need to talk, sometimes yell, over sound pollution, or get them to take their hearing protection off. If someone has been there all day, or even years, then they may have problems hearing you. It makes the place cliquey; Which is not healthy.

Also, I would imagine this is a profitable type of hostile architecture for the management, not so much for the contractors or staff. 1000 members are not nearly as lucrative as 20,000 members, if only you can get around the building occupancy limit. Noise which is just loud enough to tire some someone out and irritate their ears, will cause turnover. I have to imagine that the staff who have been here long-term have some degree of ringing in the ears from dialing up the streaming noise pollution on the Bose speakers.

Again, I blame 2025 and not necessarily one particular gym and so this two star review is also a review of all the gyms who advertise to hard bodies attached to soft minds.

Source: Google

★ 1

If you’re thinking about joining this gym, don’t. Really poor customer service if you ever have an issue with your account. I paused my partner’s membership due to her pregnancy and was still getting charged, so I tried to get them to adjust my account for their lapse in updating the account. Provided a medical note through email and they chose not to honor it. Insane that you have to get a medical note for a pregnant woman in the first place to suspend an account and incredibly terrible customer service to not acknowledge an email exchange providing the medical note.

I’ve seen other reviews on here about people getting overcharged and fraudulent occurrences on their credit card, then when they go to management they’re just given empty promises on solving the issue and have to go to their credit card provider to get the issue fixed.

Source: Google

★ 5

Great place to get your workout in. Tons of classes, spa, pool, and tennis!

Source: Google

★ 4

Great place to work out and go to the hot tub sauna and they're very caring when it comes to taking care of issues

Source: Google

★ 5

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★ 1

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★ 5

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★ 1

I had a 150% tip added to my drink bill at the pool bar. My credit card sent me an alert. Sure enough. I contacted Josh Tatom at Woodside administration. We traded multiple emails where he apologized emphatically and promised to credit my card. Then a month of excuses after excuses why it wasn't done. He never did credit me, and then ghosted me. Watch your bar bill here. They let the employees steal your money. I had to dispute this on my CC. Be warned

Source: Google

★ 5

A Second Home: Club Woodside

Club Woodside in Westwood, Kansas, has become so much more than just a gym for me—it’s a second home. From the moment you step inside, it’s clear this is a facility unlike any other. The state-of-the-art equipment and beautifully designed spaces make every visit feel like a treat. Whether I’m sweating it out on the cutting-edge cardio machines, enjoying a rejuvenating yoga class, or relaxing in the luxurious spa area, I always leave feeling recharged.

The amenities are top-tier. The locker rooms are spacious and impeccably clean, the pools (both indoor and outdoor) are stunning, and the café serves healthy, delicious options perfect for a post-workout treat.

But what truly sets Club Woodside apart are the people. I’ve made lifelong friends here, and the sense of community is unmatched. The staff are friendly, professional, and genuinely care about your experience. The trainers are knowledgeable and supportive, helping you achieve your goals in a way that feels empowering.

If you’re looking for a gym that’s more than just a place to exercise, Club Woodside is it. It’s a sanctuary, a social hub, and a space to thrive. Joining this club has been one of the best decisions I’ve ever made.

Source: Google

★ 5

I got a lymphatic drainage massage with Elana several times. She is absolutely amazing. I highly recommend booking with her. She is so helpful and professional. One of the best massages I have ever gotten.

Source: Google

★ 5

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★ 1

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★ 3

Decent facility. However, waited 30 minutes for someone to take my order at the outdoor pool. I had to wave them down 3 times after I watch them ask everyone around me if they’d like anything multiple times. 4 stars if the service was better. 5 stars if they were more accommodating to bringing spouses for day passes without needing to call ahead as well as allowing weekend passes. Facilities could also be kept up more. Many machines go out and don’t get fixed for months.

Source: Google

★ 1

Tried canceling my membership, they told me on the phone my membership was canceled and that I wouldn't be billed anymore, then they keep charging my account and claim they never received a formal cancellation request and that they also need a 30 day notice, so now they are charging me for two additional months... beware their predatory tactics. Also, the membership is $178/month now after taxes, over double what it was when I started while their facilities have gotten worse... just saying.

Source: Google

★ 3

Despite how hard Woodside tries to convince you it is an Equinox, the truth is it’s more on par with a Lifetime or the nicer Genesis facilities. While worth the money, if you take full advantage of the amenities, Woodside largely benefits from there being no similarly positioned competitors in the area. Locker rooms and “spa” are decades out of date and in need of a remodel. The newly renovated south club prioritized smart connectivity over functionality leaving a lot to be desired in the weight room. However, this is not a surprise given the target demographic is housewives. Ultimately, I will remain a member but would love to see competitors enter the area and shake things up a bit.

Source: Google

★ 5

I have been a member for 10 years. You get what you pay for. Excellent gym, classes, pool, food, and staff.

Source: Google

★ 5

The whole team works so hard to put together an experience that is like nothing else anywhere that I’ve seen. While primarily a gym, it really is a place that is whatever you need it to be - a work space, a place to relax, a hangout spot to great a great bite of food or something wonderful to drink with friends. The amenities and perks of membership are really endless, and I would recommend over and over again!

Source: Google

★ 5

Source: Google

★ 3

I was very excited to tour this facility as I have been looking for a new gym with childcare facilities and a family pool. My first tour was a bit disappointing as I was not able to see most of the facility with my toddler present. The tour was given by someone who was not very friendly (very unkind towards families) and gave me inaccurate information. I was told that my toddler should have had a spot at the daycare for the duration of the tour but they had a scheduling error (something that should have been checked prior to my arrival). I was not able to see the spa, pools, or locker room area and she did not utilize the creative solutions I offered. Thankfully, after leaving this review, Woodside reached out to schedule a second tour. Esteban and Tara were so kind and helpful. They made me feel like families were accepted at Woodside. Esteban was extremely knowledgeable about the facility and guidelines. He helped me pick the best solutions that worked for my family and out of town guests. After joining I registered my daughter for the childcare facilities. I called to book my first timeslot and discovered her name was spelled incorrectly in the system and they booked the wrong time. All around, things are not improving.

Source: Google

★ 5

Elena gave me an amazing visceral massage today! My stomach feels flat and healthy. She shared lots of knowledge with me and I am excited to learn more! Not only did she give me a great massage, but she also has such a positive and fun personality. I really enjoyed my time with her and I will be back!

Source: Google

★ 5

Source: Google

★ 5

Love everything about Woodside and highly recommend. The personal training is outstanding - cannot recommend highly enough. The service and experience at Woodside is unmatched. Love it!

Source: Google

★ 5

Nothing more relaxing after a great workout then sitting outside by the tennis courts soaking up the sun and enjoying a refreshing drink or a tasty meal.

Source: Google

★ 5

At Woodside, I've gotten very fit from daily classes - with incredible instructors! - and gained many new great friends. The facilities are beautiful, functional, and most of all, very clean. Parking is tough at peak times, no doubt. Best health club in town.

Source: Google

★ 5

Source: Google

★ 5

Have been a member, off and on, having moved out of town on several occasions, for over 20 years...Struggled for many years with run down facilities and terrible staff...However, for the last 2 years, the facility is nicer than it has ever been, the facilities are clean, a lot of new equipment , and the food is now consistently delicious. Regardless of how nice everything may be, the most pleasing part of the facility is the staff...From the moment you walk in the door, the front desk staff is always cheerful and friendly. I have yet to meet anyone who doesn't try to help, have a ready smile, and go out of their way to make the time at Woodside a great experience...I have sent numerous people over to join and all have remarked how knowledgeable, pleasant and professional Tara has been to view the club....great experience, all aspects of the facility....,

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Love Woodside! My trainer is professional, smart and keeps my workouts challenging and fun. The classes and instructors offer variety and challenge, but anyone at any level can do them. The instructors are great with modifications! The facility is clean and well organized and the update and expansion to the facilities is amazing!

Source: Google

★ 3

I love the community Woodside offers whether it’s through the group fitness classes, tennis, the family pools, or just be seeing regular faces every morning. The updates to the south side are very nice, and the daycare is amazing - including the updated hours. The new LAB room with the various classes are awesome and a refreshing update to group fitness.

The extreme price hike that occurred last year is making it hard to justify the commitment though. The facilities still need constant care with multiple leaky pipes, leaky roof, and parking lot issues. I wish Woodside would also address the parking space availability.

Towels are also an issue. I wish the workout towels were bigger (they used to be), and last summer it was an issue even getting a towel. I hope more towels are ordered so that’s not a problem anymore.

Source: Google

★ 5

My little kc escape.

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★ 5

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★ 5

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★ 5

I really enjoy Woodside - they do a great job with everything. I especially like the sauna, steam room and cold plunge. Of course the pool is excellent in the summer. The staff is very professional and accommodating.

Source: Google

★ 2

Member for years, adored it

In the last year, dues increased from $105 to $167 a month. At the same time, I can no longer get into the classes I take. They are full.

I resigned my membership because I'm spending $167 a month for nothing.
They are charging me for the NEXT full month. The whole amount.

Source: Google

★ 5

We love Woodside!! Great club, fun, and fantastic staff.

Wonderful club with lots of amenities.

Indoor/outdoor tennis courts. Multiple swimming pool options. Public coed saunas and gender specific. Spa and massage area.

They have an outdoor grill/food area, a health food area, lounge area, and a bar.

… and much, much, much more!!!

Two very large gyms with lots of machines and free weights as well as tons of classes.

Source: Google

★ 5

Source: Google

★ 4

I've been a member for three years and highly recommend Woodside. I've had a wonderful experience with a personal trainer, utilize the cardio and weights, attend yin yoga with Katie (she's amazing!), enjoy the pool with my family, and take advantage of some other meditation classes. I appreciate the commitment Woodside has to continuous improvement and their transparent communication. The only thing I could even ask to improve is parking.

Additionally, I regularly see Elena at the spa. I've been seeing her for over a year now and she's helped me recover from some abdominal surgeries, including breaking up scar tissue, and helped me strengthen my core. She is an exceptional therapist. Not only does she provide an outstanding massage, but her commitment to customer service is truly remarkable. What sets her apart is her ability to teach and share knowledge about the body during the session, creating a holistic experience. Her warmth and personable nature make the entire massage not just relaxing but also educational. Highly recommend for those seeking a therapeutic and enlightening massage.

Source: Google

★ 5

Source: Google

★ 5

Wonderful gym for all ages, all types of workouts and three pools. I use the weight room, pool and treadmills. The choices of classes are extremely diverse.
Jenney Ryan

Source: Google

★ 1

I would say this gym is too corporate but corporations do a much better job of customer service these days. Three requests over my multiple year tenure for seemingly simple considerations were not even considered. The responses I received would have been more considerately written by a chatbot. My last request for a temporary suspension of account while I travel for a couple of months , which you still have to pay for by the way, was denied even more than 2 weeks in advance of the date. They really don't go out of there way to work with their members who have been supporting them for years with memberships + food + drink purchases etc. Good luck, if there was any competition for decent spa facilities in town, like there are in larger cities, there is no way this nonsense would stay in business.

Source: Google

★ 5

Source: Google

★ 5

Elaina massage. Those are the only 2 words you need to know.

She is the top notch masseuse.

She has a deep understanding of how the body works and has extensive experience.

She knows how to address any problem areas you may have.

Pro tip- due to high demand you usually have to book her ahead of time.

Source: Google

★ 1

They will nickel-and-dime you when you request to cancel your membership. Beware. Even though they charge hundreds of dollars to join in addition to the expensive membership fee, they will still charge you a full month of membership because they, for some reason, need 30 days before the next billing date to cancel your membership. It's 2023. They don't need 30 days to cancel a membership. Its a money grab and nothing else. Here's what they told me:

"In order to have avoided membership dues on June 15th, 2023, we would have needed the resignation form submitted on May 16th, 2023 or earlier. You submitted the resignation form on May 31st, 2023 which was outside of the 30 days’ required notice so you were billed a final time on June 15th, 2023."

I hadn't been to the gym in 6 months (while still paying) and now they are sending me letters saying I owe them $327 because I canceled 15 days before the next billing cycle instead of 30. I asked them several times to make an exception and they are unwilling to budge. They don't value their members. They value your money 💰

Source: Google

★ 5

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★ 5

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★ 5

I've been a member at Woodside for 5 years. The service here is good and the amount of amenities is unlike any other gym I've been to in the area. There have been several improvements in the last few years, and the price reflects that. It's definitely an expensive place ($150/month as well as sign up fees), but the volume and quality of the amenities are what keep me there, as well as having unlimited classes included in the membership fee.

Source: Google

★ 1

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★ 5

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★ 3

I'm a long time member. Nice gym and pool. That being said, the club has always stuck me as suffering from rather mediocre management. This is a shame because the location suits us quite well. Also, be aware that there is a severe shortage of parking at popular times. The club has very definitely outgrown the number of parking spaces available.

Source: Google

★ 1

If you have children and want to join this gym because they have daycare, just know that the daycare has been under construction for a year and still nobody seems to know when it will be open.
They tell me every time I ask, which is once a week since September 2022, that it will be opened in a month, or that they have no idea. No updates, no information, nothing. Just expect to be OK with how unprofessional and out of touch they have been handling this situation considering it is the only reason I join the gym to begin with.

Source: Google

★ 5

My spa experience with Elena was the best! I walked out relaxed and free of pain. I will definitely be going back.

Source: Google

★ 3

I’m all for updating facilities and understand how in doing so results in an increase in dues. My problem is not that the price has gone up or that I don’t appreciate the remodeling, it’s that the price has gone up for a gym where shower facilities in the women’s locker room are gross. There is rust and buildup on the drains and shower heads, the mats on the floor have gunk underneath them and it smells like a clogged drain. I’ve attached pictures I took today. I hope that some of the money that Woodside is receiving goes towards the Women’s Showers ASAP!

Source: Google

★ 1

What used to be an inclusive and fun health and wellness gym is sadly now snobby and exclusive. If you don’t fit the young and super fit mold (ie, the image Woodside is now attempting to create), forget it. You will be ignored, even passive-aggressively threatened by management. How sad that such a KC staple has turned into this wannabe LA gym. This is not Kansas City. Shame on you, Woodside.

Source: Google

★ 5

This has been a great club for tennis and the pool. My family loves is and it’s nicer than the cost. Dave is a great tennis pro!

Source: Google

★ 5

I love being a member at Woodside! The pool in the summer can't be beat. The club has great classes, new equipment, clean facilities, and all-around good vibes. The renovation has really taken the gym to the next level! I've been a member for 9 years and will be a member for years to come.

Source: Google

★ 5

Woodside is amazing. The newly renovated facilities are super boujie. I end up spending all day there working, eating, exercising, and pool season is just kicking off. Katy, Tara and the whole team are so much fun! Group classes are great, equipment is great. Best health club I've ever been to.

Source: Google

★ 1

Not sure how you can justify a 50% membership increase when you charged 100% of the membership price for only 50% of the gym for the last 6 months. This is laughable. Would not recommend Woodside.

Source: Google

★ 1

Classes fill up really quick. Just because you paid a down payment doesn’t guarantee they won’t raise your rates by 50%. Always a chance your car gets broken into as well

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★ 5

Tara Zahner is the best! She was very helpful with getting my partner added and telling me about all the amazing things happening at the club. I am very excited for the new renovations. Also want to shout out my favorite instructor Reagan from rowing. She is always motivating and pushing us to be the best! She is a great instructor and very positive! Good vibes at Woodside

Source: Google

★ 5

Source: Google

★ 5

Started going to woodside in February of this year, last time I had gone was March 2020 and I am obsessssed with their upgrades. They’ve created an amazing space at the South Club (group fitness and spin is almost done on top of polishing touches it sounds like) that is clean, sleek, and spacious and the entire club has so much to offer!! Also the Earth Bar smoothies are to die for. The membership price is completely worth it for me, I do not think it is expensive especially for what you’re getting. You can pay $150 for just group classes at other places that don’t have all the amenities and worse hours. Definitely the best option by far in KC!!

Source: Google

★ 5

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★ 5

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★ 1

Construction delays and unannounced closures for the last 6 months have been a serious hinderance to my workouts and enjoyment of the gym. Had to get a Chiefs Fit membership in January bc they were so unreliable. Was originally told construction would be done by the new year and here we are with it still going. Zero concessions made from management despite being inconvenienced and half the gym being unusable. Also terrible communication and accountability. Only reason I stay is for the pool in the summer. Just do better

Source: Google

★ 1

Absolutely the WORST billing system on the planet, and be careful they close the pool a ton of times in the summer without notice, generally due to maintenance issues or scheduling conflicts. While the food IS good (kudos to restaurant managment) :), the customer service treats you as if you're lucky to be here :(.

Source: Google

★ 2

I am blown away by the amount of inconsistency I have seen in the last 3 days. I have been a member for a little over a year with absolutely zero issues until Saturday Jan 14th. I brought my partner in to sign up and the woman at the front desk had her fill out a form on the supplied PC. That was fine, but it took forever and we needed to upload a pic but there was no camera so there was this dance we had to do to get a picture from her email - like, really? So the signup process was literally like a 20 to 30 minute ordeal. Then when it was done, we received an email saying the sign up is complete and will be active in 1 to 2 days. The woman at the front desk said "Just show people that email and you should be set." which we did and it was fine. A little frustrating, but fine.

We then come back the next day, and the woman at the front desk at the South looked confused about the email, and said we need to confirm with the people on the North side. It is becoming blatantly apparent that none of the people stationed at the front desks know the policy. So we go to the North side, they say we should be good, go back to the South side and explain they said we're good and we then go workout. More frustrating but fine.

Then we come back this morning, Monday Jan 17th and walk into the South side gym only to be met with the all-too-familiar confusion from the front desk person who then requested my partner go to the North side and "Fill out a waiver" What? First we are hearing about that. So my partner goes to the North side while I begin my workout and I get a text from her "They won't let me workout." Furious I walk to the entrance to find her and she tells me the person at the North side said "We can't find you in the system so there is nothing we can do."

For the amount of money they require for signup it is reasonable to expect at least some consistency. There is no process and if there is no one seems to know what that process is. I have loved this place and had no issues when signing up but this recent experience has been an absolute joke. If the policy is "You can't start here until the account has been processed" thats okay, just let us know that. If the email is enough, great - make sure everyone knows that policy so we don't have to waste time. If there is a waiver we need to sign - let us sign it. Every gym and athletic club I have been a part of has this process streamlined and easy to understand. For the way Woodside presents itself one would expect something similar - unfortunately, it is the polar opposite. Unclear policy and direction with a hefty price-tag. Very disappointed.

Source: Google

★ 5

Wow, words really don't do this place justice! Woodside is far more than just a gym... It is a sacred space that supports all of it's members to be the best versions of themselves. Located inside this serene, safe space is a fantastic team of staff members who always greet you with a friendly smile. Joining woodside is one of the best investments I've ever made for myself.

Source: Google

★ 2

No, one-time payments to visit this club. for a tourist who came on business to visit the institution is prohibited. in all the states I travel there is a one-time payment. but you don't.

Source: Google

★ 3

This used to be a 5-star review but I’ve lowered it to 3.

Woodside has really fallen off on their tennis program. Clinics will have 6-8 people trying to play on a single court- you’re crowded or paying to wait for your turn to play. The closing of the south courts has forced tight schedules that have all but destroyed competitive play- there’s no winter inter-club play, and club play forces play after 9 pm on weekdays. You can see members are disappointed- hardly anyone is playing. Meanwhile, courts sit abandoned because of unclaimed permanent court time. Woodside could fine people for not using their court time, but it doesn’t matter to them- they get paid either way.

The gym facilities are fine. The new south club seems like it might be nice. But I don’t think the cost is worth it just for the gym.

Many long time members are leaving because of how tennis has been treated. I may be joining them.

Source: Google

★ 5

Nice

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★ 5

Wish every city had this! A premium experience at a great price. Wonderful facility, staff, services, and food/drinks. I love the group classes and being able to grab a glass of wine or catch up on emails in the lobby afterwards. The staff is always attentive, friendly, fast, and professional. Worth every penny!

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★ 1

They let other people just buy drinks using your last name no card needed for other members to run up your bill.
Then they refused to meet with me!!!! Or take my call. Marissa

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★ 5

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★ 5

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★ 2

Pay attention to your account charges!

Club is nice would rate it 5 starts but the club allows anyone to charge to your account. They are in the process of refunding me (apparently, will update if they actually do). The explanation I was give was it must have been an “accident”. Their system should not allow charges to an account if you are not signed in at the club. Or have staff actually check IDs to ensure they are charging the right account.

I asked questions on how and who and what was going to be done to ensure this was not going to happen again. None of those questions were answered, I got a reply stating they were forwarding it to account for review, also since the 1st charge (that I didn’t do) is over the 60 day disputes.

Source: Google

★ 5

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★ 1

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★ 5

I joined Woodside during the pandemic and it was one of the best decisions I made. It allowed for multiple outlets for physical activity and to partake in group activities and increase my overall health and well-being. I have really enjoyed the yoga classes as well as some of the other group fitness classes and recently started taking tennis lessons and joined a Tennis League and love that I found a new hobby and community to play with. Also, they have the best spa & pool in Kansas City!

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★ 4

Nice selection of restaurants and apartments!

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★ 5

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★ 5

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★ 5

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★ 1

If you want to have the worst day of your life and hate experiencing joy, this place is for you! Their blatantly awful customer service will make you feel like you're on candid camera/ a prank TV show. Woodside is where happiness goes to die. Do yourself a favor & go literally anywhere but here.

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★ 5

Awesome club!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

McKenzie absolutely rocks. She is amazing. I had such a great experience when I walked into the fitness center and she helped me with my questions. Outstanding customer service skills and such a friendly smile. I highly recommend Woodside and McKenzie!

Source: Google

★ 5

Far and away the best gym/health club the Kansas City metro has to offer. The robust class schedule includes strength training, cardio, yoga, spin, tennis and more. Premier workout facility, pool, hot tub, steam, sauna, cold plunge. A day spa and a fully stocked bar and restaurant. What else could you ask for?

Source: Google

★ 1

My friend almost died because he was working and got a really bad cut.

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★ 5

Immediately felt welcomed and at home here. Also it has every amenity you could want. Literally.

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★ 2

Lately half the bikes in the spin room are broken and stay that way. Also, there is very poor ventilation in the spin room. I've been going to spin there for over two years and have repeatedly requested fans and request has been ignored.

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★ 5

Woodside does so many things right it’s hard to pick one. They have excellent staff who are always ready to help, friendly atmosphere, and a tone that makes you want to stay. I’ve only been a member for a week and it’s hard to leave this place. If you’re looking for a high-quality fitness facility then look no further than woodside.

Source: Google

★ 5

Best gym in KC. Tons of great amenities, steam room, sauna, cold plunge, plus the food is amazing!

Source: Google

★ 5

I've been a member here for about a year now. The facilities are well maintained and clean. Great workout equipment. Food and drink here is awesome. I would highly recommend Woodside to anyone who is considering joining.

Source: Google

★ 5

I have been a member at Woodside for over a year now and cannot recommend a better club experience that is distinctly unique to Kansas City. The facilities here are always clean and the club is regularly updated to offer the newest available equipment which is greatly appreciated! The staff and management here are always professional and friendly. Tara is especially great as she has always gone above and beyond to be welcoming and to ensuring that I was able to get plugged into the Woodside community when I first joined the club! Overall, the gym is great and Woodside is a must join if you are looking for unique club experience that allows you to get connected into the Kansas City community whether it is at the pool during the summer or through the various group classes offered here.

Source: Google

★ 5

Great place if you want a variety of fitness classes! The staff are very nice and go out of their way to make you feel at home.

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★ 5

Awesome fitness classes, great food options and a really nice and fun pool!

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★ 5

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★ 5

Truly a great gym. Coming from the fitness industry they have everything you need and then some. The average age is around 35 and appears to be a great place to network and meet like minded people. Their pool alone is worth joining in the summer.

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★ 5

I recently joined Woodside and am impressed with the friendliness of the staff and members. McKenzie, Heather, Tara, and Dave have all been helpful and extremely knowledgeable in their field. I love the energy and would highly recommend joining Woodside!

Source: Google

★ 5

incredible amenities! Tara is so knowledgeable and really answered all my questions about membership and the community at Woodside. Highly recommend this place and the shops connected to Woodside as well. Check it out for yourself!

Source: Google

★ 5

Best place ever. It gives me a similar vibe to lifetime fitness in the sense you have a million free classes, free weights, machines, hot tub, saunas, cafe, etc. BUT more chill. After going there for just a month i began to recognise faces. Everyone is friendly and you can easily make friends here. Ive been going here for a while now and i do not regret it. The price is truly worth it. The outdoor pools in the summer are heavenly. I think if I leave KC the most heart breaking part will be parting with Woodside.

Source: Google

★ 2

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★ 5

I've been a member for almost 2 years. The staff is wonderful and even when I've had billing disputes, they have resolved them immediately. The club has great amenities, wonderful food and bar. During the winter, the hottub is the only place I feel warm and welcome.

Source: Google

★ 5

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★ 1

I have been a member for 9 years. Recently I notified over charges for food and beverage plus a nanny pass and child add one that were not able to be fully used due to pool closure for minors/covid abs was refunded an amount that it’s not reflect the 24 day early closure. I was working with membership services to try and resolve and was told in an email their billing system was sub par. I had a credit card on file and made a good faith payment but requested that overage charges needed to be removed/refunded. I was not notified in writing I was being terminated and sent to collections. I am now working with an attorney, have filed with the BBB and the atty general of KS. Be careful if you try and dispute any charges. I do enjoy the gym and the pool/tennis but the service under this management is sub par.

Source: Google

★ 5

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★ 5

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★ 1

My every complaint was handled with the compassion and tact of a lawnmower. Not since Scrooge McDuck have I seen such dogged determination to hang on to a buck, regardless of circumstances. Bravo!

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★ 5

As a competitive athlete, I absolutely love the hot tub and cold plunge after a hard workout or to get ready for a race. Great facility!

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★ 5

I really enjoy the environment at Woodside. Front desk staff is friendly, environment is clean, essential oils are put into the air to enhance senses. Great group fitness and tennis clinics. I have met a lot of lovely people there. It feels good to invest in your health! I recommend you join if you want to improve your tennis game and/or your overall health.

Source: Google

★ 5

Best gym in KC hands down. Wasn’t sure it’d be worth the money initially, but we’ve used our membership much more than we even originally anticipated. We love woodside!!

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★ 5

Best gym ever. Think all the bough’ you might get in LA for a fraction of the price. Sunrises in the cardio room, all the spa amenities for recovery routines and of course the wonderful people (staff and members).

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★ 5

Great gym and community! Always top notch facilities and I love the pool in the summers. Great spa services as well.

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★ 5

Loving all of the classes and amenities! Great instructors. Great pool. Great chicken salad. 👏🏽

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★ 5

Woodside is my favorite place in Kansas City! Everything from the amenities to the community is great! You will not regret joining!!

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★ 5

We love going to woodside! Their outdoor pool space is beautiful, and I love taking advantage of the indoor pool, sauna, and hot tub in the evenings. But the best part… is the cold eucalyptus scented towels right after an intense workout! The workout equipment was just completely updated and I can’t wait to try it out. Finally, I will say the staff does a great job of keeping everything cleaned and sanitized for our safety during the pandemic.

Source: Google

★ 5

Woodside is the very best part of my day. Whether that is meeting a friend for a drink by the pool, group fitness classes, or the steam room/sauna in the winter, this place is the best! It's always clean and the staff is amazing. I joined about a year ago and wish I would have joined sooner!

Source: Google

★ 5

I have been a member at Woodside for almost 9 years. I love all the amenities and attending my favorite spin classes! You can't find a cooler place in the heat of the summer!

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★ 5

I joined Woodside last fall, and it's been an amazing experience. My favorite part of Woodside are all the workout classes that are included in your membership. I do everything from cardio tennis, Shock & Shred, Best Butt Now...the list goes on! The amazing pool and amenities are the icing on the cake!

Source: Google

★ 5

I joined Woodside last year and it was the best thing ever. Woodside made it possible for members to work out during a pandemic by adapting the gym to the CDC guidelines. My best thing about Woodside is all the different classes you can take. My favorite class right now is Modérne Barre with the instructor Seraphine.

When you join Woodside you don't just get a gym-membership. You also get access to the spa as well as the pool during the summer. What's not to love?

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★ 5

Woodside is a perfect oasis and I love coming here everyday! I can work out daily in one of the two fitness areas, go down to the spa, hit the sauna or steam room, have a drink in the lounge, or hit the tennis balls a bit. Everyone raves about the bar side pool and yes I can confirm it is worth it! The possibilities are endless and the people are friendly! I’ve gotten to know friendly faces and meet new people!
The one downside is there’s no guest passes due to covid. I am dying to bring everyone I know here!

Source: Google

★ 5

Always clean and staff is always helpful. Great amenities and equipment.

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★ 5

This place is perfect for finding your fit! Morning, noon, and night, I can say Woodside is the best getaway in KC! It’s the best for accomplishing goals and trying something new. I always leave happier.

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★ 5

This place is my home away from home for tennis, workout and workspace sometimes! Everything is immaculately clean and a super professional staff. Also they actually have a chef here that prepares the food and the menu changes seasonally. Lastly the pool scene is amazing and will sometimes work from the pool as well!

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★ 4

Great place to workout! Love the pool.

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★ 5

Woodside has become an integral part of my life since joining! Every week I look forward to attending a variety of classes they offer!! Outside of the classes the pool, drinks, and food are the best! I truly love belonging to woodside!!

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★ 4

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★ 5

I have been going to Woodside for 3 years now and have never had a bad thing to say. The staff is amazing and friendly, the amenities go above expectations and the classes/instructors are the best! Woodside is more than a fitness center because it incorporates a healthy and community based lifestyle. I’ve met a ton of people by being involved with tennis, hanging by the pool or just in some of the classes. Anytime anyone asks if I recommended Woodside I can’t say yes fast enough!

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★ 5

Love it would recommend it to anyone.

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★ 5

Been members since 1980s love it

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★ 5

Love this place. Here almost daily. Can we put more mirrors up on the squat rack wall on South side?

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★ 5

Finding the balance and doing the things I enjoyed to do before becoming a mom has been challenging specially in the middle of a pandemic. Woodside has been our safe place ever since they reopened the gym. We enjoy the many awesome classes they offer, the pool, family activities and the food. Woodside it’s truly a community, we absolutely love it!

Source: Google

★ 5

I recently joined Woodside and it has been such a wonderful experience!! The staff are so friendly and welcoming. The fitness instructors are so knowledgeable and give you THE best workouts! Plus you can’t beat being poolside and having servers come right to your chair! The prices are unbeatable. If you’re looking for a community to join, it’s Woodside!!

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★ 5

I recently joined Woodside and it had gone above and beyond my expectations. My favorite thing about it is all of the workout classes that are offered. I can take a cycle class one day then a barre class next, whereas other places just specialize in one thing. I love the flexibility this allows me to have for my workouts and what I’m feeling that day. The pool is also something to rave about. The adult only pool is my favorite place to lay out all afternoon. There is always a good mix of activity and relaxation! On top of these two things the food and drinks are amazing, I received the best massage from the spa, and it also provides a new space to work from home!

I would recommend Woodside to everyone!

Source: Google

★ 5

I’ve been a Woodside member for 7 months now and I’m very happy with it. I’ve always been impressed with how clean the staff keeps everything. The pool, smoothie bar, and number of classes offered are my favorite parts of being a woodside member. They have all the gym equipment you could ever need!

Source: Google

★ 5

Group fitness classes and cycling are top notch. Love the spa as well.

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★ 1

If you have a family, stay far away from this place. Families are placed at the bottom of their priority list. Beyond that, they have been promising a south side renovation for years. It's not happening.

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★ 5

I have been a member for years her 11 yrs at the club. From the clean work out equipment to the lockers rooms, this club is special to me. My family and kids now enjoy the the pool and tennis while I enjoy working out and talking to friends at the gym. It’s a community for everyone who appreciates the good vibes and great service!

Source: Google

★ 5

Woodside is a great fitness community. So many classes daily, you can work out anytime! The ammenities are second to none, with a restaurant, bar and the adult pool!

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★ 5

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★ 5

Beautiful facility, professional staff and amazing experience!

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★ 5

Impressive, super clean. Newly renovated pools

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★ 5

Love Club Woodside, exactly what I was looking for. The staff is great and the facilities are awesome.

Source: Google

★ 5

Their workout classes are amazing. They're extremely challenging and you're guaranteed to burn a TON of calories. Currently though, it's extremely difficult to get into the classes and I constantly find myself on standby. The covid restrictions have drastically decreased class capacity and therefore it's very competitive to get a spot in a group workout class which is always very frustrating. Overall nice facility in the main building, the 2nd building is pretty outdated but you don't have to spend much time there. It is however, less crowded.

Source: Google

★ 5

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★ 5

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★ 4

Woodside is my gym. I like it. It has some cool features you don't always find in gyms. And I havr been to a lot of gyms. It blends almost a country/tennis club vibe with nicely outfitted workout area. With that said, the main clubhouse is small. Luckily it is never too crowded. I have never had to wait on any cardio machines and rarely had to wait on weights. I suppose in the busy hours it can be a little congested. But, what gym isn't. A unique feature of this gym is it has a separate building with a track - a huge class studio with all the equipment you could ever need,a top notch spin class room and some more basic weight area along with plenty of good cardio machines. On that note, I have never seen a cardio machine out of operation. Some of their older pieces are pretty worn and could use some replacements in the main club house. In the main club house they have a nice little spa area. They also have a small pool/hot tub/sauna/steam area which is quite nice. In the summer months, the outdoor pools are awesome. The adult pool has almost a Vegas vibe and the kid lower pool is huge with a diving board.
They have a food and beverage center with good food that is reasonably priced and seemingly healthy.
Though I don't play, the tennis portion of the club seems quite popular.
As far as the improvements are concerned, without a doubt, the main need is the locker rooms. They are older and in serious need of a remodel - shower areas included. My only other main gripe is the hours. It closes at 7 on the weekends. That is just way to early in my opinion. Especially in the summer months. It closes at 10 on weekdays which I suppose is okay, but I think a 11 or even midnight closing time would be much more appropriate.
Nevertheless, it is a well maintained and mostly well cleaned club. Again, The locker rooms and even the bathrooms throughout the club need attention.

Source: Google

★ 5

Beautiful facility, fantastic instructors and helpful staff. I love spending time at the adult pool. Can be super fun to people watch!

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★ 5

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★ 5

Staff is super nice. Love the greeters, Lisa, Tara, Katie etc. Instagram person.
Great people
Great food
Cool place

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★ 4

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★ 5

Super group classes! Tara Zahner (membership) is absolutely amazing at her job!!!!

Source: Google